Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos de Aeroporto Internacional do Rio de Janeiro-Galeão
|março||Melhor época para evitar as multidões, com uma queda média de 3% no preço.|
|julho||Época mais popular para voar, com um aumento médio de 10% no preço.|
Preço médio de ida e volta
|836 €||(preço médio das últimas 2 semanas)|
Boa oferta ida e volta
|570 €||ou menos|
Boa oferta só ida
|305 €||ou menos|
Azul, TAP AIR PORTUGAL e Beijing Capital Airlines abdicaram das taxas de alteração e de cancelamento em voos de Rio de Janeiro do Rio de Janeiro-Galeão para Portugal. Confirma as políticas aplicáveisno respetivo site.
Não há voos diretos para este itinerário disponíveis na KAYAK. O voo com escalas mais curto é 9h 55m
A KAYAK é um motor de pesquisa de viagens. Vasculhamos a internet à procura dos melhores preços para os nossos utilizadores. Com mais de 2 mil milhões de pesquisas processadas por ano, conseguimos apresentar vários preços e opções em voos para Portugal.
A ferramenta de previsão de preços da KAYAK usa dados históricos para perceber qual a probabilidade do preço de um voo para Portugal se alterar num período de 7 dias, para os viajantes saberem se devem esperar ou marcar logo o voo.
As tarifas KAYAK Mix permitem-te combinar bilhetes de ida para viajares por menos do que um bilhete de ida e volta tradicional. Assim, podes voar para Portugal com uma companhia aérea e voltar noutra.
Às vezes, as datas de uma viagem não são o mais importante. Se tens margem de manobra, podemos mostrar-te as opções ao voar para Portugal até 3 dias antes ou depois das datas que preferes. Depois, podes escolher os voos mais convenientes.
Pontuações baseadas em avaliações de utilizadores da KAYAK
Contras: "Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag."
Prós: "The airport is small and easy to get by. The crew was friendly, and I had four seats to myself! It was an excellent experience."
Contras: "Food was decent."
Prós: "extremely considerate crew. Courtesy necessaire pack. very clean plane"
Contras: "Would have been better if the first leg of the flight had not been so late that my connection could never work. Got transferred to a later latam flight with connection but still"
Prós: "The crew was so kind, the food was great. The in flight entertainment was amazing!"
Contras: "The plane was very cold!"
Prós: "sidefini landig, merci."
Contras: "The food"
Contras: "The food"
Prós: "Airplane was comfortable and food was good. The crew was also very friendly."
Contras: "There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late)."
Prós: "Azul airlines the best !!"
Prós: "Azul is always amazing in terms of service!"
Contras: "The price!"
Prós: "O entretenimento e a rapidez do voo."
Contras: "Para despachar a bagagem foi muito confuso e a comida é fraca. Alimentos processados e pouco saudáveis."
Prós: "The crew as fine!"
Contras: "The gate at the airport changed"
Contras: "Plane was dirty, it took flight attendants 1.5 hour to start service after take-off."
Prós: "They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen."
Contras: "Definitely the food. Pretty tasteless and unappealing"
Contras: "Food !!!!"
Contras: "The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal."
Prós: "The flight attendants are terrific. A huge packed plane and all were well cared for. The food, while not thrilling, was actually hot."
Contras: "Not enough closed captioning in the onboard entertainment system."
Prós: "Crew was very good, one crew member took time to make me coffee as I entered the plane"
Contras: "The food could have been better, maybe a bit more legroom. But definitely would like better food. The spaghetti and meatballs were good dinner, but I did not like the vegatables. I did, however, like the pudim."
Prós: "Friendly crew, most spoke at least some English"
Contras: "Only food for purchase, would be nice to have second language option on some of the entertainment"
Prós: "Friendly crew. Spoke some English for the most part."
Contras: "Only food for purchase"
Prós: "Nothing was great nor poor."
Contras: "The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there"
Prós: "A tripulação"
Contras: "Cancelaram meu vôo de conexão"
Prós: "Vôo tranquilo"
Contras: "Vôo atrasado em 2h. Chegamos em Viracopos praticamente dentro do horário, somente com com 25 de atraso mas mesmo assim cancelaram o meu vôo de conexão para Cuiabá o qual eu paguei mais caro por ser um vôo mais cedo e a minha vida ficou toda atrasada por conta disso. Tenho poucos dias de férias com minha família aqui no Brasil e perdi horas preciosas por conta disso ."
Prós: "The crew were very friendly and attentive. Most of them spoke English and Spanish in addition to Portuguese."
Contras: "The snacks could have been healthier and the bathroom could have been cleaner."
Prós: "Everything was very good: boarding, plain condition, comfort, entertainment and food"
Prós: "Seats are hard"
Prós: "Best airline in Brazi"
Prós: "Crews worked hard to please under built in circumstances (cramped seating etc)"
Contras: "For post landing gateholds it would help to say why waiting and say something about how long the wait might be."
Prós: "The tickets were a good price, movie selection was excellent, and the staff was really friendly and helpful."
Contras: "The leg room was terrible. I'm a tall American and I could barely fit in the seat, let alone fall asleep in a 9 hour hour flight. Also, there were no plugs that would work for an American outlet."
Prós: "Azul service was good as usual. Plane was on time arrival. No complaints"
Prós: "The crew was very nice and polite. The flight was on time. TV on board was a great entertainment. Everything went smooth."
Prós: "The selection of tv shows (Game of Thrones)"
Contras: "Not much leg room (I’m six feet tall)"
Prós: "Nice planes and nice crew"
Contras: "All else. Long line for check in at connection point (only one person behind the counters), a chaotic boarding process and then Azul lost my baggage. My first, if I can avoid it, my last flight with them. Pity."
Prós: "Nothing at all"
Contras: "The flight was canceled without inform. We had to take a 5:30 bis trip to Teresina in order to go to VCP and then to BSB. Bizarre.."
Prós: "The staff"
Prós: "Business accommodations were great and the staff was fantastic"
Prós: "Everything was really nice"
Prós: "Crew was very friendly."
Contras: "Organization for embarking was a little messy."
Contras: "The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff."
Prós: "Azui's customer service is simply the BEST. That's the most awesome airline EVER."
Contras: "All was just PERFECT."
Prós: "All on time"
Prós: "Friendly, and kind service starting from registration and up to desimbarkation."
Contras: "Announcement should be given on English as well!"
Prós: "Efficient, on time service with a professional friendly staff."
Contras: "No dislikes."
Prós: "The flight was on time. The flight attendants were polite."
Prós: "Absence of food"
Contras: "In flight service"
Contras: "Nothing. Flight was amazing"
Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"
Contras: "Klm is the best, even on a 40min they served small breakfast."
Prós: "Nice crew, good food."
Contras: "Both bathroom were not working in business class area."
Prós: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Contras: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Prós: "Staff were professional and polite."
Contras: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Prós: "Reclinable seats."
Contras: "The food!! The lights could be dimmed as it was a night flight."
Prós: "The crew was amazing, flight on schedule and good entertainment."
Contras: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Prós: "Crew were great"
Prós: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Contras: "Food quality was not so good."
Prós: "The entertainment was amazing"
Contras: "The seats were a bit hard"
Prós: "My seat"
Contras: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Prós: "The flight was smooth, the service was friendly, and the food with plentiful."
Contras: "Too much activity in the cabin during the flight."
Prós: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Contras: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Contras: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Prós: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Contras: "No downsides at all"
Contras: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Prós: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Prós: "Good comfortable seat with extra leg room. Pleasant crew."
Prós: "Gaps between seats are very narrow."
Contras: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Prós: "The crew was really friendly."
Contras: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Prós: "Flight crew very nice"
Contras: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Contras: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Prós: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Prós: "The attendants took great care of us. Super smooth flight."
Contras: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Prós: "Fast boarding"
Contras: "The entertainment system wasn’t working for the whole 10 hour flight."
Prós: "Nice flight, nice crew, and a nice experience."
Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."
Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."
Prós: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Contras: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
Prós: "on time, and with snow"
Contras: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."
Prós: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Contras: "Flight was delayed due to weather in Amsterdam area"
Prós: "quick and relaxed"
Prós: "was very quick"
Prós: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Contras: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Prós: "Loved the service...everything was excellent"
Contras: "The bus class seat was a bit narrow at the feet"
Prós: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"
Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"
Prós: "Loads of leg room"
Contras: "Loved everything"
Prós: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Prós: "It was a short flight so it was O.K."
Contras: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Prós: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Contras: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
Prós: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Contras: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
Prós: "Was able to check in online, very convenient and easy to access site."
Contras: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
Prós: "The crew was great"
Contras: "They should be on time but we left 30 minutes later."
Prós: "Amazing crew. Speedy boarding even having to board a bus to the airplane."
Contras: "Mini sandwiches could be served."
Contras: "the cabin and seats are old and seems dirty"
Contras: "The flight was delayed 7 hours"
Prós: "Crew speaking french"
Contras: "Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful."
Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"
Prós: "Very pleasant and professional crew."
Contras: "The boarding in Rio de Janeiro was great, the land crew was very helpful. In Lima it was below par, the crew was not helpful at all, and no warnings or communications to when to board. Had to wait an hour inside the plane for some sort of maintenance."
Contras: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"
Prós: "On time, good crew"
Contras: "Plane was older than most"
Prós: "We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board."
Contras: "It's a short flight, only water offered on board."
Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."
Prós: "Nothing. My advice is to look for alternatives. Latam has gone from good to worse. Believe it or not, low cost are giving a better service"
Contras: "Everything. It is a mess. Delays, baggage problems, aircraft passenger entry... the list goes on"
Prós: "The crew was really helpful and attentive. we travel with a special needs young lady and every body was sure she enjoyed the fly. the airplane was in excellent conditions."
Contras: "The waiting before entering to the lane was long and we didn't understand why we need to be waiting so long in the jet way."
Contras: "seat, food, entertainment system and options"
Prós: "The food and in-fight entertainment"
Contras: "Comfortable seats"
Prós: "Left on time"
Prós: "They're very professional I would recommend to everyone"
Contras: "Free soft drinks it was $10 brasilian money"
Prós: "The seats were typical airliner seats - good enough but more leg room would be nice. Our flights ran on time, and the crew was excellent. Our experience at the Lima Airport was much improved from our first stop there."
Prós: "Make you feel at home with the chilean way of beeing"
Contras: "The rates"
Prós: "Crew quite nice"
Contras: "The baggage check In closed an hour an a half before boarding, which led us to bring the bags through security, which resulted in loss of $60 worth of items!!!! Unacceptable!"
Prós: "We made the flight in great time after our connecting flight was delayed."
Contras: "Our bags didn’t make our flight. We are very disappointed."
Prós: "Flight on time"
Prós: "Smooth flight good staff"
Contras: "Very cramped seating"
Prós: "the flight was quiet"
Contras: "only a sandwich and 1 glass of coke for a four hours flight? And if ask for a beer you has to wait until the end of the services... VERY POOR"
Prós: "They rebooked us out of Orange County, a different airport, without extra charge."
Contras: "Seemed like they should have known the plane would have been late when they told us all good eight hours earlier, as plane was still in Lima when we arrived at LAX and hence our flight was cancelled but only after driving up to LA and waiting at check in an hour."
Contras: "No upgrade offer"
Prós: "Gate crew was very nice and efficient"
Contras: "Had to wait 3 hours inside the plane in JFK with no electricity (no AC or lights) before taking off. The crew said it was the airport employees that had caused the problem."
Prós: "Food was ok"
Contras: "Average airline with poor customer service. The transit was too short and lost my luggage. Customer service was very poor and recovering my bags was an epic and expensive endeviour!!"
Prós: "I loved the whole trip"
Contras: "Everything was great! No complaints!!"
Prós: "Everything was good. Cabin crew were very kind in serving."
Contras: "There was nothing that I did not like"
Prós: "Flight crew friendly , on time, clean, comfortable seats"
Prós: "Convenience on transferring from on plane to the other."
Contras: "The seats were horrible, I could not sleep on my way to Mendoza. No, entertainment and not much leg room."
Prós: "I was upgraded to premium class. On my way back from Easter Island this was perfect because I had an accident 2 days earlier and needed to out my leg up. The service was great, they maje sure you are comfortabke. The luch very delicious. Thanks for the excellent service"
Contras: "At tge airport in Santiago it was not clear in wich lign I had to wait to check in. I stood about 30 minutes in the wrong one"
Contras: "space between seat is terrible, isn't enough to one person travel with confortable."
Prós: "Was pleasantly surprised to find more legroom, more storage and a great selection of entertainment.."
Contras: "Flight was cancelled. Main leg of flight which was to take me to Lima from the United States in the first place, was cancelled. Refund should have occurred, yet still charged. Please issue refund."
Prós: "Gave good snacks"
Contras: "Annnouncements weren't clear in English or Spanish only in Portuguese"
Prós: "The onboard crew was great."
Contras: "Computers offline in La Paz resulted in absurdly long wait to check in. In Santiago waited a ridiculous amount of time for buses to take passengers to the terminal."
Prós: "Helpful, friendly service from LATAM employees. On-time flights."
Prós: "I prefer being given my own bottle of water and wine, the cup sizes are too small. Food is ok, not great."
Prós: "Good service from the crew."
Contras: "I lost my luggage (bag). I had to wait about 1 hour. Airport staff advised me to go from gate 1 to gate 11 and back to gate 1. Then advised me to go to Latam counter where I lodged a claim."
Prós: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"
Contras: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"
Prós: "The staff at the airport was very helpful. I got in the wrong line (domestic instead of international) but they still checked me in and my luggage. I had to go over to the international line to drop my luggage and didn't have to get in line once again. The crew was very nice and I was impressed that we received a meal for a 4 hour flight. Although I understand it was considered an international flight, I wasn't expecting a full blown meal. SUPER GREAT!"
Prós: "While my flight attendants were all fine and everything was very good, my daughter flew w/ LATAM 3 days later than us and her experience was good on all flights except from Lima to Rio de Janeiro."
Contras: "It was all very good on the flight TO Lima. No problems."
Prós: "Friendly people and good service."
Contras: "The only bad part was it took nearly an hour to get our luggage. Other flights with LAN seemed more reasonable."
Prós: "Boarding was handled very efficiently"
Contras: "The plane looked very dated. But otherwise it was a pleasant experience"
Prós: "Take off and landing"
Contras: "Layover time"
Prós: "Yeah Everything well organized"
Contras: "I believe so"
Contras: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"
Prós: "There is a nothing to mention that was memorable or comfortable."
Contras: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."
Contras: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."
Contras: "I not get to go my flight, I couldn't get reimbursement"
Contras: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."
Contras: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."
Prós: "Spacious business class seats, excellent meals"
Contras: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."
Prós: "Entertainment programs"
Contras: "New variety of food"
Contras: "Seat angle adjustment was not the most comfortable for sleeping."
Prós: "Quick boarding, comfortable seating. Great food!"
Contras: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."
Prós: "Tripulação boa"
Prós: "Check in agent extremely helpful and friendly."
Contras: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."
Prós: "All went right namely the seats but the luggage condition is the worst"
Contras: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"
Prós: "Tripulação excelente."
Prós: "Incredible staff. Super polite"
Prós: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Contras: "Booked with my partner. Ended up sitting apart. Not good"
Contras: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."
Prós: "Crew was very nice and the food was excellent"
Prós: "FA kept bumping into my seat waking me up"
Contras: "Return the 777 to 9 across"
Prós: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Contras: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Prós: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Contras: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Contras: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Prós: "The only thing that I like about the flight was that it was easy to boarding"
Contras: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."
Contras: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"
Prós: "25 min ahead schedule!!!"
Contras: "Cabin space, too narrow rows."
Prós: "Boarding this large plane went relatively quickly and orderly."
Contras: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."
Prós: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."
Prós: "The plane arrived in New York smoothly"
Contras: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."
Prós: "The cabin crew was very good!"
Contras: "The economy premium seats are very uncomfortable"
Prós: "The food, entertainment, and service. Waited for me after almost missing my flight."
Prós: "Got pillow, blanket, headphone and eye cover"
Contras: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Prós: "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Contras: "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."
Prós: "Flight was only 50% full. Room to spread out."
Contras: "Leg room cramp. Flight arrived late as a result missed connection home."
Prós: "Good boarding procedure."
Contras: "Nothing much to add for a short journey."
Prós: "Very old plane with very poor screens where images was horrible"
Prós: "General air of professionalism is reassuring"
Contras: "Food, crew appear rushed"
Contras: "Air France lost my luggage and they can't find it in the computer system."
Prós: "Great people"
Contras: "It was an hour late"
Prós: "Flight went smoothly"
Contras: "Flight left late The seats are small and crowded There are no entertainment options"
Prós: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
Contras: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"
Prós: "The boarding process was smooth and the crew friendly. Flight ran on time."
Contras: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."
Prós: "Boarding sevece was very nice and helpful Thanks so much"
Prós: "Movie selection was awesome! Food was good too."
Contras: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Prós: "Crew are efficient and friendly."
Contras: "Very small plane."
Prós: "Food and service"
Contras: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"
Contras: "Flight was delayed by 1 hour 30 minutes. After over 24 hours of travel this was not appreciated. Also no lounge access at Toronto airport."
Prós: "There were 4 of us flying from Atlanta, there was a great amount of leg room, tvs were nice, remote control for the tv fit into the seat, the way the plane was laid out, the 4 of us sat in a middle row, which meant no window seat (which my sister was disappointed), dinner options were great, wine was complementary"
Contras: "My only problem was that there wasn't any air flow and until someone told them how hot they think it is, it was a very sweaty situation. I couldn't sleep because of how hot it was and I didn't think to tell the crew because I didn't know they would care."
Prós: "Nice crew"
Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."
Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."
Prós: "crew members are polite and clear in instructions"
Contras: "the check-in time is very long, need to open more counters"
Contras: "My flight was serviced by British Airways. The temperature in the cabinet was very warm and there were no fan controls. The seats are very narrow. Miserable 9hr flight from London to Denver"
Prós: "Information easily available staff friendly"
Contras: "The seats on the plane are so hard they cut off circulation in my legs . I fly everywhere and never have this issue. Soften up those seats a bit"
Prós: "Things were pretty smooth."
Contras: "Could have done without the flight delay."
Prós: "For the most part the people and workers were very nice"
Contras: "Couldn’t add baggage with the ticket bought online. Once I did it cost $100 to add 1 bag. Checking in process was the worst, as many kiosks didn’t work and the software seemed buggy."
Contras: "The food needs some improvement!"
Contras: "Flight was delayed more than an hour due to mishandling of baggage - was at runway for takeoff and was called back to the gate because a bag was loaded that should not have been."
Prós: "On time"
Contras: "Having to take a bus from the plane to the terminal. This would make me fly via Amsterdam to the US to avoid these connections"
Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"
Prós: "Quick check in online, efficient auto bag check with helpful staff available, Quick efficient boarding, quiet flight less than half full."
Contras: "Being bumped to an earlier flight (7:15 from 11:20), not sure that was BA or the booking agent, but caused alteration of plans and hotel being booked."
Prós: "The air hostesses were first class. Pleasant, efficient and professional."
Contras: "The tv selections. Could have had more variety"
Prós: "Gave me a bagel before landing."
Contras: "Boarding process was disorganized, no one helping adjust suitcases to maximize space (one guitar laid on its back instead of standing on its side took an entire bin instead of half), the flight attendant woke me up to lift my seat back because the person behind me wanted to eat. Their flawed design is not my problem."
Prós: "New, clean aircraft. Pleasant crew. Good food & plenty to drink. Great TV & movie choices."
Contras: "Economy seats are close & cramped. I’m a 5’3” medium build woman, and I was cramped!"
Contras: "Lost 4 sets of golf clubs."
Prós: "It was a short flight"
Contras: "There is a charge for beverage service."
Prós: "Lots of video entertainment options and economy plus was very comfortable."
Contras: "A380 takes a long time to load everyone onto plane and get everyone off the plane as well."
Prós: "Crew on the flight home was extremely friendly! Flights were all on time. Food service and drinks were very good. Great in flight entertainment options"
Contras: "Customer service personnel over the phone was so rude to me. Flight crew on the flight from dfw to lhr wasn’t friendly at all."
Prós: "no entertainment and small seats with a full flight"
Prós: "Cleared Gatwick security fine. Boarding was fine. Departed gate on-time."
Contras: "Got 200 yards from the gate only to park in another stand, the plane shut down and waited an hour for engineers to come fix a ‘communication computer’ error (basically they had to reboot the plane)."
Contras: "We had to go back to philadelphia after flying for 2.5hoyrs, landing at Bangor, waiting for the maintenance team to figure out the problem. We then had to wait for another flight for 4h before being able to go to paris.."
Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."
Prós: "Glad the flight wasn't any longer!"
Contras: "We were seated at the back of the plane on all flights"
Prós: "Everything was great! Good food and service. On time flight. No complaints!"
Prós: "everyone was very nice-thank you"
Prós: "Fantastic. Plenty of room. Will fly again soon and often."
Contras: "There was an agent at the gate in London who went around asking to see everyone's boarding passes. She should have explained the reason for this rather than just walking up to people and asking to see their boarding passes since this doesn't usually happen. She didn't explain why she was doing it until AFTER some of us refused. She explained it was for added security requirements (random checks) because we were travelling to the US."
Contras: "I am 6'3" and I cannot find sufficient leg room. The answer is paying additional for seats with extra leg room, is no answer at all. The answer is quit jamming more seats in to a ever shrinking cabin."
Prós: "Crew was pleasant"
Contras: "Many lengthy transfers at Heathrow. Exhausting."
Prós: "Getting to my destination and unwrapping my legs, standing up and stretching!"
Contras: "The seats were cramped, and the toilets were ridiculously small. Why do people taller than average have to spend ten hours plus with their legs folded up like pretzels?"
Contras: "Paying $7000+ For a seat like this is a travesty"
Prós: "Planes were new or well maintained."
Contras: "Confirmed seat selection does not actually mean confirmed. BA changed our seats without notice and stuck us in the back of the plane. There was no real effort to address the unexpected change. It also took the entirety of the 3 hour flight for the service cart to make it to the back of the plane. This was after a 2 hour delay during which they provided only sporadic updates. Overall, quite a poor experience which would make me hesitate to fly BA again given a choice of comparable airlines."
Prós: "The plane was old and dirty even after it had been cleaned. There was grime in the lavatory and on the seat back tables."
Contras: "The crew was fine and the food was edible, but it wasn't great."
Prós: "The crew was ON TOP OF IT."
Prós: "When I traveled Lax to Denmark via London on July.13. At that time from London to Copenhagen crews only sale the food and drinks. My group tour customers were thirsty and they had to take some pills. so they asked just cup of water, but the crews did not provide even a cup of water . That time was dinner time so every people was so hungry too. And also yesterday my another tour customer was so hungry. I understand you not served food at time. but just serve them a snack or juice . Because time jet lag make them more tired and hungry. I was worked at the Korean air line before, so I understand the stewardess should do only follow the regulations. But just serve some water to hungry and tired passengers."
Contras: "When I traveled Lax to Denmark via London on July.13. At that time from London to Copenhagen crews only sale the food and drinks. My group tour customers were thirsty and they had to take some pills. so they asked just cup of water, but the crews did not provide even a cup of water . That time was dinner time so every people was so hungry too. And also yesterday my another tour customer was so hungry. I understand you not served food at time. but just serve them a snack or juice . Because time jet lag make them more tired and hungry. I was worked at the Korean air line before, so I understand the stewardess should do only follow the regulations. But just serve some water to hungry and tired passengers."
Contras: "I have change my return tickets to one week before original return date, and the fees for changing was 4600£ I have the same issue with Qatar airways and they charged me only 100£"
Prós: "Easy online Check in. Nice crew."
Contras: "Very tight space on flights."
Contras: "They don't even give you water without charge"
Prós: "- The flight itself was adequate in all aspect for a short haul flight"
Contras: "- The security process ahead of boarding is poorly organized, staffed with some rude and unprofessional agents and with inconsistent requirement in between different passengers"
Prós: "crew was friendly"
Contras: "Waiting 20 min to board , then waiting half an hour on the plane after that"
Contras: "Their own employees didn't know that the flight was delayed, though their app had sent out a notice, and they refused to let me go through security, having already given away my seat more than an hour before the flight actually left. Then they refused to admit responsibility and do anything to help except to continue to put us on standby on their own full flights, knowing we wouldn't be able to get on one of those flights for at least a few days. They did finally give us a hotel for just one night and that was only after we kept reminding them that this was all their fault."
Prós: "Crew was nice, helpful and all the time around."
Contras: "Ma gestao expectactiva dos passageiros. Voo atrasado resultou na perda do voo de ligacao"
Prós: "Boarding was quick and the crew was good. Left and arrived on time."
Contras: "If you want decent food in economy, you must pay for it. No outlets or USB outlets to charge devices even though most Boeing 777 for other airlines have them. No games, must be in World Travellers Plus. With four classes on a flight, economy or World Traveller just feels neglected. No wifi. Maybe this is just the service for LHR-IAH."
Prós: "The 1 hr flight"
Contras: "They charged 3.50£ for tea"
Contras: "Too many announcements over the intercom. Better to say 'hi' at the beginning and then only use the intercom to announce turbulence/etc."
Prós: "I liked the nice crew. Short flight from Paris and arrived in LHR little early. Even in economy, seats were confortable. The 1.5 hr Flight was very smooth and short."
Contras: "I can't say that there wasn't anything that I didn't like about this particular flight from Paris to London."
As companhias aéreas que voam de Aeroporto Internacional do Rio de Janeiro-Galeão adotaram medidas de segurança adicionais e ajustaram as suas políticas para melhor acomodarem os passageiros. As políticas variam consoante a companhia.
Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos de Aeroporto Internacional do Rio de Janeiro-Galeão
Uso de máscara obrigatório
Uso de máscara obrigatório a bordo; máscaras fornecidas em voos de Aeroporto Internacional do Rio de Janeiro-Galeão
Lugares com distanciamento físico
Lugares do meio indisponíveis em voos de Aeroporto Internacional do Rio de Janeiro-Galeão
Teste antes do voo
Teste de anticorpos e sintomas em voos de Aeroporto Internacional do Rio de Janeiro-Galeão
WaSem taxas de alteração. Pesquisa voos flexíveis de Aeroporto Internacional do Rio de Janeiro-Galeão