Pesquisa voos baratos para Santiago

Prós: "everything"
Contras: "nothing"

Prós: "All great experience!!!"

Contras: "Not a lot other than better choice of movies and music. Super airline as always"

Contras: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."

Prós: "The crew was friendly and helpful."
Contras: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."

Contras: "Check-in service at Ahmedabad was very bad. The staff there seems to be very disorganized. Took an hour to check-in may be 10-12 passengers ahead of me."

Prós: "Amazing crew. Great service in economy."

Prós: "Seat was comfortable and entertainment selection was good."
Contras: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."

Prós: "The seat was ok and the food was good."
Contras: "Though the staff was friendly, I found them a bit unhelpful. I was literally holding three bags and a toddler in my arms, and passed at least three airline crew members. However, not one of them even bothered offering for help. I don’t expect that from a world class airline."

Prós: "Boarding was very smooth."
Contras: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."

Prós: "Não há nada a comparar com a Qatar, atualmente."

Prós: "much better than average food"
Contras: "shorter length flight but maybe little can be done,"

Prós: "Plenty of beverage service and food was very good."
Contras: "The other passengers were often rude and uncivilized. I guess Qatar couldn’t do anything about this."

Contras: "The 14 hour flight lacked wifi access and there was no sense of importance to investigate by the crew. In an era when downtime is utilized to stay ahead of work, strong wifi is one of the most crucial requirements for me to elect an airline. Even if all else is good, poor wifi is a deal killer."

Prós: "The crew was very helpful and fast, at the gate of flight from Doha to Tbilisi they greeted and thanked me in Georgian, which was very nice of them. The seats were comfortable and the entertainement was good during almost ten hour flight from Manila to Doha."
Contras: "The food during the flight from Manila to Doha was poor. Last year I flew from Doha to Singapore in January and the year before that from Doha to Colombo, the food on both of the latter flights was very good. The food during flight from ManilaManila to Doha was poor."

Prós: "Nice airplane, great crew."
Contras: "Beef stroganoff was terrible"

Prós: "legroom"
Contras: "being in the middle of three"

Prós: "Everything"
Contras: "None"

Prós: "I loved the service. All of the attendants were really nice and helpful."
Contras: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."

Prós: "Excellent flight attendant service. Some of the best airline food in the world."

Prós: "The food"

Prós: "The staff is friendly .. and polite .. yhe explain well the rules and safety . They listen to costumer.. they make amends and or do what they can do to provide good and quality service"
Contras: "There is nothing in particular .. but i woud suggest .. more good food."

Contras: "Everything !!!"

Prós: "Flight was on time"
Contras: "Small single aisle plane No wifi, no power ports, no individual screens Qatar is great about serving water but not other drinks -- I bought drinks inside security but there was another round of security at the gate -- they confiscated all of the drinks I bought"

Prós: "If you upgrade...it’s pricey but man doesn’t it look nice. Their regular seats are great. Get an emergency seat. Food isn’t kosher and tastes good. Never one complaint with these guys!"
Contras: "If I had to pick one thing...it’s that their free WiFi is only on select planes...not all. Sorry nothing else to dislike."

Prós: "They do not provide hotel service even in a 11 hour layover saying the ticket is pomotional. If that is the case, why they sell tickets on promotion? Cheap mentality"

Prós: "Helpful and friendly crew"
Contras: "Same as kochi to Doha flight"

Contras: "Na"

Contras: "Flight was delayed for 4 hrs"

Prós: "I love this app , it's awesome it's save my money and time"

Prós: "Wonderful airline! Very nice and friendly staff. I will fly with them again."

Prós: "Food for kids wasn't great my kids did not eat while traveling more food choices like fruits and cereal and milk and stuff would have been much better please take a look at kids nutrition chart and popular food for kids I think need attention I have a lot food service mangament experience and own one now thanks"
Contras: "N/a"

Prós: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
Contras: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"

Prós: "Onboard crew"
Contras: "Boarding process. It could start on time as printed on the boarding pass. If it is by zone, the provide a few minutes between the zones and adjust time accordingly."

Prós: "It is an average economy flight. Crew was very attentive and helpful. Service was excellent."
Contras: "Not much to say for an economy flight. Comfort is always compromised regardless of airline. It gets worse as the flight is longer."

Prós: "The was very hospitalty"
Contras: "Every thing was amazing"

Prós: "My family was happy with the service provided by Qatar airline."

Contras: "Very uncomfortable seats- Space between seats is very tight"

Contras: "They make you close all the windows and outside lights after each meal. Want you to sleep most of the time so that you may not get up and stroll around or ask the crew any extra drinks, ice creams etc."

Prós: "It was a good flight. I'd give it 4 of 5 stars."

Contras: "They gave us a small chicken sandwhich for breakfastand the next meel was over 6 hrs later with a small bag of chips in between. I was actually hungry when we got off our 13 hr flight."

Prós: "Everything"

Prós: "Lots of space as the flight quite quiet. Very friendly staff."

Prós: "Very comfortable seats with lots of space and pillows blankets and other ammenities. It was a 13 hour flight and the staff came by many timea with drinks and snacks"

Contras: "My overhead light didn't work, my tray was broken, my headset was faulty (they replaced it on my 3rd request, my luggage didn't appear on the carousel for 1 hour and 50 minutes."

Prós: "The crew and the airline was a great experience."
Contras: "I wish there was more leg space between the seats."

Prós: "I will fly Qatar again"

Prós: "The leg room was good especially for tall passengers. Food was fantastic. The interior lighting of the plane was amazing. The airport is probably one of the best i have seen that a 9-hour layover didn't feel as bad. Very clean and so many things to do."
Contras: "Airconditioning needs a bit of improvement. I had to remove my jacket. It had a point that i was sweating in the middle of the flight. Probably the warmest airplane ride i had."

Contras: "The seats are a little cramped for economy. The headphones are not good, they are either too loud or can't hear enough."

Contras: "The touch screen did not work properly"

Prós: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Prós: "Absence of food"
Contras: "In flight service"

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Prós: "Great crew."
Contras: "Ran out of business class meal. Substituted a Econ class."

Prós: "Planes were on time and connections made."
Contras: "One bag delayed as not put on flight and food could be better."

Prós: "very nice crew"
Contras: "my baggage was lost"

Prós: "Crew was great and helpful despite oversight in my special meal."
Contras: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Prós: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Contras: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Prós: "Friendly crew"
Contras: "Can’t think of anything"

Prós: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Contras: "Doesn't"

Prós: "the drinks"
Contras: "seat reservation. having to pay for luggage...."

Prós: "Crew was ok."
Contras: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Prós: "The crew"
Contras: "Seat comfort"

Prós: "It was all fine"
Contras: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Prós: "Nice aircraft"
Contras: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Prós: "The crew was very nice"
Contras: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Prós: "All good"

Prós: "Crew was good"
Contras: "Food"

Prós: "Good"
Contras: "Nothing"

Prós: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Contras: "There were several flight delays and gates were changes a few times."

Prós: "Good comfortable seat with extra leg room. Pleasant crew."

Prós: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Contras: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Contras: "wasn't able to take the flight since I missed it"

Contras: "Nothing special"

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "Good selection of movies."
Contras: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Contras: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Contras: "Flight was cancelled."

Prós: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Contras: "The streaming service didn’t work"

Prós: "Good Experience"
Contras: "Nothing much"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Contras: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Contras: "Food"

Prós: "Short flight with good communication."
Contras: "Nil to complain."

Prós: "Friendly staff"
Contras: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Prós: "The aircraft was clean"
Contras: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Prós: "Very friendly service!"

Contras: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Prós: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Contras: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Prós: "on time, and with snow"

Prós: "In flight food was enjoyable"

Prós: "Flight was on time and quick and comfortable"

Prós: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Contras: "The food was okay, not that great."

Prós: "Short-hop flight, fit for purpose."

Contras: "Little late boarding and leaving. No explanation"

Prós: "Everything was ok"

Prós: "Forced me to check my carry on even though it was perfectly legal"

Prós: "Everything"
Contras: "Nothing"

Prós: "Yes, they did"
Contras: "Nothing"

Contras: "Full hour to drop our bags at ticketing. Otherwise great."

Contras: "More room legs needed."

Prós: "The fly time"
Contras: "The check in process, too slow ,we waist almost 2hrs in the process"

Contras: "La temperatura interna dentro del avión era muy baja. Ni siquiera tenían una manta en todo el avión, la azafata intentó buscar una y dijo que NO tenía. El resfrío es camino por ese motivo. Y la comida era un pedazo de pan con algún tipo de fiambre dentro , sin gusto y pura Harina."

Prós: "Nothing"
Contras: "In the boarding process one employee very rudemy told me that the cabin wss full a d that I had to send my carry-on as a checked bag, altough I tried to explain her that I had very important personal stuff that I wanted to take with me."

Prós: "Got us there safely"
Contras: "Multiple reservation and confirmation codes became confusing"

Prós: "Confort"
Contras: "Meal for kids first"

Prós: "The flight was on time & smooth"
Contras: "Lots of kids yelling & some crying. Not something the airline can do anything about."

Contras: "Everything was great. Maybe more modern movies if anything"

Prós: "Getting off the plane"
Contras: "Had to pay for luggage. Had to pay for TEA...didn’t even have milk. No air con of the seat."

Contras: "Delayed 5h, missed all connections, no help from crew"

Prós: "Plane was nice and relatively comfortable, crew was nice, even though their English could use a brush-up."
Contras: "I asked for an aisle seat at check-in and I got the feeling the attendant in charge felt I was wasting her time. Unfortunately, it is an important deal for me to know what seat I'm in."

Prós: "Great crew comfortable seating on time. Good short haul flight"

Prós: "Everything"
Contras: "Everything"

Prós: "The comfort of the new Sears at economy-a class"

Prós: "LATAM is now a budget airline - don't expect any comfort, quality service or food"
Contras: "Too many people have carry on baggage that is too big, no space left in the overhead bins for those boarding last. Seats are too narrow, even for a person that is not particularly big."

Prós: "Everything else was greatt."
Contras: "Hiking boots and a rain jacket were stolen from my suitcase during normal checked baggage transfer. In mexico city after standing in customs line for a very long time, I found my bag sitting by the luggage conveyer belt. At my destination I found my hiking boots and jacket to be missing. I suspect they may have been taken in mexico cit but it could have happened anywhere along the process"

Contras: "Plane was a Dreamliner"

Prós: "Wine and whisky"

Prós: "crew! just awesome"
Contras: "some people being to loud at sleep times."

Contras: "Luggage lost"

Prós: "All of your staff where very nice and kind."

Prós: "Personal on board is always great in LATAM"
Contras: "Personal at gate always suckin LATAM They lie in order to push their policies"

Prós: "I got to my destination safely and on time"

Prós: "El personal abordo fantastico El sistema de entreteimiento muy bueno La comida buena"
Contras: "El espacio entre asientos....terrible, una verdadera lata de sardinas."

Prós: "The service on board is very good.when you have a business customer service is almost everything."

Prós: "Priority boarding."
Contras: "No airline lounge."

Prós: "I love this airline! Service, planes, food."
Contras: "Na"

Prós: "Good attention by the airline solved my problems"
Contras: "The flight got changed to departure 1 hour earlier, didn't get any notification as the company who I bought the ticket through didn't give my contact details to the airline. The airline informed them about the change in schedule but the company did not informe me and I almost lost the flight which would have ended with me not arriving to australia until who knows when. I am quite disappointed with this!"

Prós: "Entretenimiento"
Contras: "Comida, al llegar a mi ya no habían opciones."

Prós: "good flight. Good lounge in Santiago. Flight staff very good"
Contras: "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"

Contras: "No Movie Screen"

Contras: "When I check in, they don't find my booking information. And let me to find out the solution. It's so terrible airline."

Prós: "They lost our bags in the way there due to their own fault. Really unhelpful throughout the recovery process which luckily did not take long."

Prós: "very professional and helpful staff."

Contras: "The agents are NOT CONSISTENT in knowledge or charging baggage fees."

Contras: "Delayed"

Prós: "Everything except departures line at JFK airport was great"
Contras: "Departures line at JFK airport was unusually long"

Contras: "Could not select my seat"

Prós: "Friendly crew"
Contras: "Nothing"

Prós: "The plane was super clean comfortable and with good entertainment, food was good and the crew was great."
Contras: "The flight was delayed because the plane wasn't there at time, those things happen and it's fine but they never told us what was happening. we had to wait in line for another hour, without any announcement."

Prós: "Space between seats"

Prós: "Nothing stewardess mskstewardess"
Contras: "See above"

Prós: "Everything was seamless. Glad they are not on strike like Sky!"
Contras: "Everything was fine."

Prós: "Attention to passenger"
Contras: "Boarding was crowded and slow"

Prós: "The choice of new movies!"
Contras: "On my side crew lady was almost rude, for sure not friendly nor smiling. A lot of space for improvement there."

Prós: "Crew was good. I slept and they didn't bother me."
Contras: "Nothing I can think of"

Prós: "Person checking tickets was good"
Contras: "Constant delays. Lots of waiting and zig zagginf around runway before taking off. Bags took forever to get out. It was a small plane and not full. No reason to wait 40 minutes for bags. Overall unenjoyable flight experience."

Prós: "It was changed from British Air to American Air, which would have been my last choice to fly with. Bad choice!!!!!"
Contras: "No American Airlines! I have trouble with them every time I have used them. Usually their plane breaks down or requires maintenance, which happened again this trip. It made use have to run from customs to the other end of the airport in 10 minutes to make the connection ."

Prós: "Punctuity"
Contras: "They should let you know, at booking time, that seat 35J is smaller than the rest of seat in Economy class"

Contras: "American airlines conection left us behind. Have to wait 24 h for next flight in Dallas Airport DFW with no assistance of any kind, because of "weather conditions". It a shame, never again American Airlines."

Prós: "The crew was amazing! And the seat was comfortable."
Contras: "The over weight passenegers need to keep their arms and elbows, within their seat space. And not been inconsiderate and turn a light on at night, while they are sleeping and the other person next to them, is not, because of it!!"

Prós: "Lots of food and wine/beer were provided at no additional cost and the first checked bag was free as is standard with British Airways. Basically I liked that American Airlines followed British Airways standards for the flight."
Contras: "There were no personal entertainment devices, just a central tv for everyone to watch, and there were no charging outlets. The plane was probably from a museum it was so old. After boarding we sat in the plane without moving to the runway for 30 minutes just making the 8 hour flight even longer. The gate at the Lisbon airport was overly small and restrictive with everyone crammed in and unable to leave after initially entering."

Prós: "We were very well looked after by a group of male flight attendants. The plane was clean, calm, quiet and we had all we needed."

Prós: "Good food onboard and very comfortable seats"
Contras: "American Airlines postponed my flight for 12 hours without a concrete explanation. After complaining they offered for us to travel with Latam but my luggage wasn’t transferred to the other flight. I arrived more than 12 hours ago and I’m still waiting to hear from them."

Contras: "I purchased a WiFi pass and the WiFi did not work. Since the airplane does not have individual TV’s on each seat, it makes it for a very long flight. I also did not like that the passengers had to take a bus to the airplane and we’re shoved like sardines in a can in 95 degree weather."

Prós: "Made it closer to home. Bulkhead seats space useful when traveling with infant."
Contras: "Flight Delays. Riding a bus to the plane is outdated. Older 767 airplane. Crew did not seem friendly."

Prós: "Upon learning that our flight was delayed, the flight attendants brought out snacks and water right away."
Contras: "They started a movie, then restarted the same one an hour into it. After it ended, they played a second movie and cut it off half way to show other programming. Who would bother with a movie knowing only a part of it is being shown? That is disrespectful of our time. Boarding was a mess- everyone at once, most bags put below with luggage even though most overhead compartments were empty."

Prós: "Flight to Philadelphia wasgood"

Prós: "The seats were smalllish but had excellent amenities, such as a multifunction screen and built-in chargers for my phone or such."
Contras: "We were 35 minutes late in boarding, which is not a big deal, but the cabin temperature was very warm and I was sweating most of the trip. Not happy about that."

Contras: "the tremendous pressure from the staff, at the American Airlines. Never before experience such a low and virtually feel like an inmate, Just because the person in doing so, was profiling and that is NO GOOD , also the airport is filthy and dirty , Nobody Cares...I will not come again as a tourist to that country.. American Airlines should train the staff to be more courteous and not to ask that many questions ..it feels like you where in Siberia.."

Contras: "7.5 hr flight from Lisbon to Philadelphia on a dingy old plane that looks like it hasn’t been retrofitted in close to 20 years, with no charging ports for electronics, which seems insane in this day and age, especially for such long flights. Had no in-seat entertainment systems either, and only offered news and sports on the American wi-fi service — not their usual lineup of movies and TV."

Contras: "The flight was delayed and then the airport in Philadelphia "wasn't aware" that we were coming to it took forever to get off the plane. I would have missed my next flight if they didn't wait for us. Also I couldn't check in online beforehand, which was frustrating. Also I waited in line at the British Airways desk to check in and it was a long line. When I finally got to the front I was told I had to check in at the American Airlines desk and I wish I had been told that earlier. One staff member was rude when I asked him to repeat the food options."

Prós: "Early and easy"
Contras: "Was perfect"

Prós: "High end entertainment system."
Contras: "Didn’t like the food. Could be better comparing to other airlines. There was no film that I wanted to see..."

Prós: "The crew made up for almost of the terrible things about the flight."
Contras: "The outdated plane had no plug in capability. No Gogo or individual in flight entertainment. The food was most inedible, the vegetarian snack was a hard baguette with old sliced tomatoes and wilted lettuce. I couldn’t eat most of what was served because it was so terrible."

Prós: "Three beer and three wine selection made the flight go by quicker. Food was better than expected based on pasta or shepherd's pie options."
Contras: "Full flight with uncomfortable seats, no tv/movies at each seat. Our AA four-hour flight after this was much nicer, with in flight entertainment. What?! I haven't flown on an international flight without entertainment at each seat in 10 years... And I have flown to over 40 countries since then."

Prós: "Sat at the gate for a while before pushing off. An announcement would be nice. Crammed into tiny seats. Wi fi didn't work (broken yesterday and they didn't fix). Very limited entertainment options on an 8 hour flight."
Contras: "Reasonably on time. Quit trying to sell us credit cards. How about improving the flying experience?"

Contras: "Confusion when boarding. Uncomfortable seat. No entertainment on a international flight! What kind of person thinks that is a good idea? I thought I will be flying British Airway for the flight back home that is why I bought this whole flight ticket. If I had known it will be AA flying back, I would fun as far away as possible."

Contras: "No airline has trans Atlantic flights without personal entertainment anymore. I expect it and am super disappointed when I don’t get my movies."

Contras: "The flight was delayed like 4 times!! It was crazy the wait!"

Contras: "Our seats were overbooked , causing us to almost miss our international connection. The staff were somewhat rude, but did try to solicit volunteers to give up seats and eventually the 4 passengers in my party did fly. But it was a very stressful 1hour until the issue was settled!"

Prós: "The flight was very smooth and the food was good as well. However i was disappointed that’s I paid $90 for a 23kg bag just because I didn’t add it prior arrival."

Contras: "The food is very tasty, but AA has not changed the menu in at least one year."

Prós: "Good service, great entertainment."
Contras: "Small seats, older aircraft."

Prós: "The crew was nice."
Contras: "I went to British airways to check in and the sent me to American. It was the worst aircraft I've seen for an intl flight."

Contras: "Very disorganized. Why was I put on this terrible American Airlines plane? My headphone outlet was broken, the plane was very uncomfortable, the boarding was disorganized. I thought I paid for a British Airways flight?"

Contras: "Zero in flight entertainment"

Prós: "Regular updates on delay timing"
Contras: "Landing in PHL so late we were lucky to make our connection"

Prós: "Great service. The staff was great."

Contras: "My Chair would not recline it was broken and was crushed every time the guy in front would lay back on his cause I could not move mine!"

Prós: "Excellent service. Crew was friendly and helpful. Food was great."
Contras: "Just didn't like the movies offered, but how do you please everyone? :-)"

Contras: "Pretty astonishing that a 8 hour flight would be on a 757 outdated plane with no entertainment and standard economy seats. The plane still had ashtrays and no internet connectivity. For over $1000/ticket I was extremely disappointed with the quality. Extremely cramped and uncomfortable. Will not be flying with American Airlines again and I suggest you do the same."

Prós: "Crew was fine and meal service was decent"
Contras: "Stood on the jetway for 30 minutes due to some issue with boarding. Aircraft was tiny, not enough bathrooms for such a long flight. Dirty bathrooms and long lines."

Contras: "Flight was cancelled"

Prós: "Flight arrived early"
Contras: "Flight attendants were short and condescending to multiple passengers and made everyone throw away bottled water and food given on the plane threatening that it would prompt search by the agriculture department during customs. Additionally, skipped rows for food service and trash pick up."

Prós: "Da simpatia da tripulação."
Contras: "Nao consigo acreditar no aviao velho desconfortável sem televisoes individuais em um voo internacional de 7/8 horas... sendo que no voo de miami para Philadelphia havia. Pior cia que ja viagei neste aspecto."

Contras: "I was scheduled to leave Lisbon at 11:45 am however at 6am I received a call to say my flight was cancelled and I was booked on the British Airways flight the next day at 7:30 am. This after AA had turned my flight on the way out around on the way from Austin to Paris and we had to spend the night in Chicago."

Prós: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Contras: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."

Prós: "Crew was service oriented and friendly and food was good"
Contras: "Uncomfortable seating; ran out of water on an 8 hour flight, and no individualized entertainment"

Prós: "Nice people good plane ride -- no problems."

Prós: "Food was fine."
Contras: "Plane was old and didn't include personal screens in the seats, for an 8+ hour flight it should be mandatory. Everything about the plane felt old and slightly dirty, and while flying across the Atlantic, it's slightly nerve wracking to still see cigarette disposals in the bathroom and on the seats (reminding you just how old the plane is)! The boarding process was a bit crazed, we were put on buses in no particular priority order and dropped off at the plane to all board at the same time!"

Prós: "Helpful attitude of crew"
Contras: "would have liked to be able to power up digital devices."

Prós: "El embarque fue rápido y ordenado."
Contras: "El vuelo fue operado por American Airlines. Era un 777 viejo, con pantallas antiguas, servicio de entretenimiento pobre, con películas que no se podían iniciar cuando uno quería."

Prós: "My flight was first class."

Prós: "Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service."
Contras: "The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience."

Contras: "more space and be able to recline"

Prós: "Comfort"
Contras: "Late and bad communication"

Prós: "Nothing"
Contras: "Awful experience, we're travelling with a Toddler and they didn't have any consideration at all...the staff always with a bad attitude"

Prós: "Nothing. The airline changed the departure time for the first leg of my flight so I could not check my connection and had to cancel my flight and rebook with another airline."
Contras: "Keep scheduled flight times."

Prós: "The crew was good and the seats were fine."
Contras: "It was a short flight but it would have been nice to have a glass of water."

Prós: "Crew was very nice"
Contras: "Our luggage was not put on the plane and was left behind. It was delayed about 36 hours but when we got it 3 new shots and one perfume was stolen."

Contras: "Flight was delayed. Took a long time to board."

Contras: "2 hours late"

Contras: "Information,connection,airline staff,customer service, Ivan go on forever"

Contras: "Seat"

Prós: "On time"
Contras: "Free wifi for economy class"

Contras: "Crew was friendly to some people and completely ignored others, or at least me. Not sure if they knew Passenger status or what."

Prós: "On time!!!"
Contras: "Long walk to our gate."

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Prós: "Punctual, efficient."
Contras: "The food could be better."

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Contras: "The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination."

Prós: "On time"
Contras: "No seat choice."

Prós: "Flight time"
Contras: "That I fly in Tourist"

Prós: "Saving grace: movie selection much better than expected. Food a bit better than expected (in the world of airline food). Crew capable & nice enough. We got to our destination on time, so at least there’s that."
Contras: "Boarding @ JFK was a joke. That part of airport is currently under construction, so massive # of ppl & not enough room for everyone. Once on plane, all reasonably good until we reached altitude & settled in for the evening. At that point, for some reason the heat came on between rows 39 & 46 (we were in row 45) & was on all. night. long. on an overnight flight. Crew was baffled & didn’t know how to fix. I was melting & miserable — impossible to sleep. Cramped, basic economy seats. Awful experience."

Prós: "Fast boarding, good entertainment and arrived early"
Contras: "Food wasn’t great. Chicken with beAns and mashed potatoes dry."

Prós: "Entertainment system is great. Lots of new released movies."
Contras: "Boarding is chaotic mixing priority with the rest of passengers."

Prós: "The entertainment system is pretty good. Touch screens work great, and you can charge your phone. The plane itself is fairly up-to-date, and the headrest is adjustable and very comfortable."
Contras: "I am 6' / 183cm and 210lbs / 95 kg. The seats are quite narrow, and little legroom. I don't think I'll fly them again."

Prós: "Left on time."
Contras: "Plane is extremely old and should be put to sleep. Business class on this plane means younger an empty middle seat and narrow standard seats. Not worth it for business, check airplane model before you book."

Contras: "Missed connection due to Iberia. Rerouted to JFK after overnight delay and had to transfer to Newark. Upon arrival at Newark, which we had to arrange, we were notified that the flight was changed back to JFK. Turned a 12 hour travel day into 36. Horrid experience."

Prós: "After explaining to the woman that I would like yogurt or something in the box one of the attendants offered me her food and warmed it up"
Contras: "The fact one attendant didn’t empathize that I was unable to order my food and didn’t try to help me eat something and basically said too bad, I’m sorry.a pleasant surprise being"

Contras: "I stopped at the Iberia check-in at Barajas in Madrid. They sent me to BA check-in, where I waited 45 minutes to find out that I should be at Iberia check-in. Then, Iberia check-in had to send me to last minute clerk or I would have missed my flight. Last minute check-in ended up being the same place and same clerk I began with."

Contras: "Extremely uncomfortable and no food or drinks with basic fares (have to wait for separate paid cart). Watched a sick woman be told to go away when she asked for water."

Contras: "Mistake Kayak or its subcontractor made in listing the name of my wife incorrectly. This created a real hassle in getting a boarding pass in her name"

Contras: "Tray table had mold growing on it. And Iberia airlines operated flight masked as British airways"

Contras: "Slow service by the flight attendants; poorly stocked food options. perhaps it’s a European thing with budget airlines but to pay for water is unacceptable."

Prós: "The crew was nice and attentive. Leg room in the extra leg room seat was absolutely worth the extra fee."
Contras: "Connectors always seem to be delayed causing late boarding."

Prós: "Very nice flight"
Contras: "Salad and dressing was frozen"

Prós: "Nothing"
Contras: "Take off was delayed for six hours and Iberia's representative in Madrid told me me missing my train to Valencia is not their problem and Iberia will not reimburse me for the train nor the Iberia flight I had to take to get to Valencia. I've been an Iberia's customer for many years. Horrible customer service and poor airline service. Shame"

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Contras: "There was no complimentary water provided"

Prós: "Everything was above what I experienced with other airlines."

Prós: "Ok"
Contras: "Ok"

Prós: "The crew was super friendly."
Contras: "We didn't start boarding until the scheduled departure time. Made my connection much tighter than it needed to be."

Contras: "Felt like a sardine in a can."

Prós: "I liked the food and the fact that we could have wine with dinner."
Contras: "I didn't like the boarding procedure. There was an announcement for business class first, but then there wasn't enough said about the rest of the boarding i.e. "Group one can board now." Everyone was moving forward whether they were in group 1, 2, or 3. It was disorganized and not handled in a fair and efficient manner."

Contras: "4 hours too late"

Prós: "On time. Great service."

Prós: "The food served and diverse movie choices."
Contras: "4 hour delay."

Prós: "Good service. On-time"
Contras: "I got a seat automatically, and I can´t selected a preferred one."

Contras: "Mala atencion al publico, de parte del personal en el aeropuerto en madrid, pésima educación para solucionar problemas."

Prós: "The fly was on time"