Pesquisa voos baratos para Santiago

Prós: "Salimos a tiempo . El business es muy confortable"
Contras: "La comida horrible . No se limpian los baños"

Prós: "Overall a nice and good flight"
Contras: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Prós: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Contras: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Contras: "When its rain we shouldn’t walk to the air plain"

Prós: "The socks offered in business were comfortable and nice looking. The red wine was good."
Contras: "The food was just average and the seat not too comfortable"

Prós: "Almost everything, especially the crew."
Contras: "Don’t feel like anything should be better to be honest"

Prós: "Fast boarding"
Contras: "Slow in refuelling, got us delayed for 40-"

Contras: "Time"

Prós: "Crew were great"
Contras: "Refreshments"

Prós: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Prós: "Crew was great and professional."
Contras: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Prós: "Food provided, staff kind"
Contras: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Prós: "Everything was good except for the entertainment consul for one of our seats."
Contras: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Prós: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Contras: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Prós: "Boarding agent extra effort to improve my seating!"
Contras: "Food amount less than expected."

Prós: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Prós: "Flying with KLM is a pleasure"

Prós: "The flight was perfect! Great food,movies and I even got to sleep !"
Contras: "All was well!"

Prós: "The entertainment options were good."

Contras: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Contras: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Prós: "Food was just fine, movie selection very good"
Contras: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Pleasant flight"

Prós: "The staff was extremely pleasant. Food was good!"
Contras: "Have no complaints"

Prós: "Just great crew."
Contras: "Not comfortable at all and will not book KLM again."

Contras: "They stole my money"

Prós: "on time, and with snow"

Contras: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Prós: "Flight was on time and quick and comfortable"

Prós: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Contras: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Contras: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Contras: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Contras: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Prós: "Food and staff were great"
Contras: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Prós: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Prós: "Friendliest economy class service I've ever encountered."

Prós: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Contras: "No complaints."

Prós: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Contras: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Contras: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Prós: "KLM food and service are great"

Prós: "Short flight friendly crew"
Contras: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Prós: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Contras: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Prós: "Flight was quick, professional, friendly."

Prós: "Entertainment"
Contras: "You misled people not telling I have to pay for luggage"

Contras: "As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else."

Prós: "Everything on time. 30 minutes ahead of schudle"

Prós: "Nothing"
Contras: "Not to overbook the flight"

Prós: "Nice space in the aircraft and the crew was really nice too."
Contras: "The delay was very tiring."

Prós: "Good movie selections, nice crew"
Contras: "They need to be able to let customers know meal ingredients during pre-orders to assist with food allergy. I have a tomato allergy, so giving me an option of "Vegan" or "veggie" with no other detail is unhelpful."

Prós: "That it took me from A-B"
Contras: "My wife’s hand luggage was taken off her and put into the hold, against her wishes. When we arrived in São Paulo, the bag handle had been totally destroyed and the bag dented. During the flight we were only given water, the toilet had no paper or soap. Very poor"

Prós: "Arrived on time"
Contras: "Business class seats too narrow on 767. Needs upgrade"

Prós: "Confort"
Contras: "Meal for kids first"

Contras: "the process of boarding no annoucement of gate change"

Prós: "The flight was on time & smooth"
Contras: "Lots of kids yelling & some crying. Not something the airline can do anything about."

Prós: "Nothing. Passenger name could not be changed due to a mistake by you and lastminuite.com so I lost the flight and was not refunded the full amount! Bad service."
Contras: "If the passenger name was changed as requested and I would not lose the money."

Prós: "On-time departure & arrival. Good landing."
Contras: "Crew not friendly or personable. No smiles. Minimal beverage service on a 3+ hour flight. Check in & boarding at Ushuaia was convoluted and slow."

Prós: "There was no one sitting next to me."
Contras: "Over 5 hours delayed with no explanation, no compensation and no food offered."

Contras: "Overbooked and put on another flight 5 hours later"

Contras: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."

Prós: "Departed exactly on time & arrived early. Excellent!"
Contras: "Check in / bag drop was very slow and impersonal. Cabin service restricted to tea, coffee, or soda - for a 3 hour flight (5am-8am). Cramped seating."

Prós: "Excellent price and value. Great service both before and after travelling with an infant"
Contras: "Food quality could be better"

Contras: "Delayed 5h, missed all connections, no help from crew"

Contras: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Prós: "The plane left on time. My LATAM flight to Sydney on Wednesday 12 September was cancelled and I missed a meeting that day in Sydney as a result."
Contras: "We fly during lunch time and were only serviced a snack. Something more substantial would have been in order."

Prós: "Cabin crew were excellent Business class seating quite roomy"
Contras: "Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose."

Contras: "Delay meant I missed a meeting deadline."

Prós: "Great crew comfortable seating on time. Good short haul flight"

Prós: "Flight was on time crew was friendly and professional"
Contras: "Seat pitch was very tight, more like a budget airline, but the flight was short so OK"

Prós: "Everything"
Contras: "Everything"

Prós: "The comfort of the new Sears at economy-a class"

Prós: "Was cold so requested a blanket, was told we will see ..Blankets were given to passengers in the front seat but I was ignored. I usually carry a warm scarf so do not need airline blankets."
Contras: "No issues will travel on this airline again."

Prós: "La tripulación muy atenta"
Contras: "La comida"

Prós: "LATAM is now a budget airline - don't expect any comfort, quality service or food"
Contras: "Too many people have carry on baggage that is too big, no space left in the overhead bins for those boarding last. Seats are too narrow, even for a person that is not particularly big."

Prós: "On time flight & very nice service."

Prós: "The aircraft was clean, comfortable and well laid out."
Contras: "Some of the staff had a problem with English enunciation which makes it very difficult for aging passengers to understand"

Prós: "I like the service, the staff are more helpful to us and lots of different from other airline services. Especially they treat every passenger equally or all the same with given out for any extra cost e.g. food, drinks, entertainement any thing we need while we are up in the air needs. Different from the first class section service in special airfare cost. Love to fly every time when I want to visit my families around the world. Keep it up the good work LATAM Fika Maiava - Sydney"

Prós: "Service on board great people"
Contras: "Overbooked flight we had to wait with baby and 4 years old kid till last minute to know if we could get on board or not. Latam wanted us to fly in three different seats we told them that we were happy to flight next day but they pushed till last minute waiting. When that said yes you're flying they forced us to move faster otherwise the fly would be delayed. Mdvela@gmail.com or 0064212154973 if you want to known more ( there is more). Will fly airnz only from now on and will advise everybody to do so."

Prós: "Awesome service, friendly staff and the Dreamliners are amazing. Thanks LATAM and thanks Kayak ... Great fares."

Prós: "Dreamliners are absolutely awesome. I felt refreshed when I landed. Smooth flight, awesome crew."

Prós: "crew! just awesome"
Contras: "some people being to loud at sleep times."

Prós: "Priority boarding."
Contras: "No airline lounge."

Prós: "On time, professional crew"
Contras: "Seats are squeezed together so tight that you essentially have to climb over the arm rests to get into the window seat"

Prós: "Good attention by the airline solved my problems"
Contras: "The flight got changed to departure 1 hour earlier, didn't get any notification as the company who I bought the ticket through didn't give my contact details to the airline. The airline informed them about the change in schedule but the company did not informe me and I almost lost the flight which would have ended with me not arriving to australia until who knows when. I am quite disappointed with this!"

Prós: "Comfortable flight, great flight attendants, quick boarding procedure"

Prós: "Enjoyed my first trip on LATAM."

Prós: "good flight. Good lounge in Santiago. Flight staff very good"
Contras: "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"

Contras: "Had to wait more than 2 hours in the Que to get the boarding pass. Had to come in air new Zealand and same issues when went to brisbane. More than 8 hours wait before flying to brisbane. Thanks."

Contras: "No Movie Screen"

Contras: "No movies."

Prós: "Was pleasantly surprised to find more legroom, more storage and a great selection of entertainment.."

Contras: "Foods service was very very slow. Foods were not good at all"

Prós: "Price"
Contras: "They lost my bag, which I didn't get back until my return trip home. I planned a week long hiking expedition and LATAM lost my hiking pack. I had to then rent all my gear. I was very very disappointed in their ability to keep track of my checked bag. When I arrived at my destination they had no idea where my bag was. It took days for anyone to contact me about if my pack was found or not. I will be avoiding this airline from now on if possible."

Prós: "The onboard crew was great."
Contras: "Computers offline in La Paz resulted in absurdly long wait to check in. In Santiago waited a ridiculous amount of time for buses to take passengers to the terminal."

Prós: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Contras: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Prós: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Contras: "N/A"

Contras: "Seat recline was broken- wouldn’t hold position."

Prós: "rien"
Contras: "tout est à revoir !"

Prós: "Despite being a short flight, they gave food"
Contras: "Nothing. All ok"

Contras: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Contras: "Seat angle adjustment was not the most comfortable for sleeping."

Prós: "Tripulação boa"

Contras: "Tell me i would misst the next flight and that my beg will not go to the final airport."

Prós: "Tripulação excelente."

Prós: "The crew was amazing and extremely helpful!"
Contras: "The food could have been better"

Prós: "Crew was solicitous."
Contras: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."

Prós: "Crew was very friendly and seat in KQ is super comfortable in Business."

Contras: "The craft is a bit old. Harsh landing."

Prós: "The crew was very helpful in all respects."
Contras: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."

Prós: "Crew great."

Contras: "Boarding clusterf..."

Prós: "Food and drinks very good"
Contras: "In economy class the movies unable to listen to with ear buds. Bring my own next time."

Prós: "Red wine was excellent"
Contras: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Prós: "Amazing crews!"
Contras: "N/A"

Prós: "Good food and crew"
Contras: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Prós: "Food was ok."
Contras: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Prós: "Crew was friendly and attentive but hard to understand"
Contras: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Prós: "Flight on time"
Contras: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Prós: "Very quiet"
Contras: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Contras: "Tiny uncomfortable seats."

Prós: "25 min ahead schedule!!!"
Contras: "Cabin space, too narrow rows."

Prós: "Everything was fine"

Prós: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Contras: "Nothing."

Prós: "Boarding for BUsiness class was fine. Seating was cramped."
Contras: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Prós: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Contras: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Prós: "Only the cabin crew was good."
Contras: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."

Prós: "Free snack and drinks. Good service."

Prós: "Speed, courtesy of the flight attendants"
Contras: "Landing was a bit rough, understandable due to the weather."

Contras: "The room between seats is unbearable."

Prós: "It was on time"
Contras: "Food was AWFUL! Better to serve nothing"

Prós: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Contras: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."

Prós: "Good service all around, personnel pleasant"
Contras: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"

Prós: "General air of professionalism is reassuring"
Contras: "Food, crew appear rushed"

Prós: "Good on a short flight"
Contras: "Paying for carry on due to weight limit. First time this ever happened!"

Prós: "Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination."
Contras: "Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared."

Prós: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"

Prós: "Nothing"
Contras: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."

Contras: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."

Prós: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Contras: "A delay was not ideal but nothing to worry about since the flight arrived on time."

Contras: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."

Prós: "The crew was very nice and helpful."
Contras: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."

Prós: "The crew was very nice and helpful."
Contras: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."

Prós: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
Contras: "delayed flight, hot overall plane, personal TV malfunctioned a lot"

Prós: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!"

Prós: "Quick and Friendly Staff"
Contras: "Flight was wonderful, landing a little rough"

Prós: "The crew was super nice and very helpful!!! Wine included was awesome."
Contras: "The boarding process was chaotic. My TV screen kept going in and out. We"

Prós: "Again staff at mobility assistance were excellent! We were late leaving and pilot made uptime.They really seemed to care about passengers"

Prós: "Crew was friendly and professional, food was quite good as far as airlines go, chicken korma not bad at all."
Contras: "The premium economy seats are hard, and you really notice that on a long-haul flight. It was at least spacious and offered a reasonable degree of recline. WiFi was expensive and unreliable."

Prós: "Seats were nice"
Contras: "Complementary water... It was a decently long fly not to offer anything."

Prós: "Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag."
Contras: "For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt."

Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"

Prós: "We made very good time. Crew members were courteous and helpful. Check in was very easy. ."
Contras: "Uncomfortable and tight seating on the 787. No room to walk around on 7 + hour trip."

Prós: "We did not crash and we even were on time"
Contras: "Terrible service. I had to return my tray 2h after lunch since no one had picked it up. Ice cream stick melted on me because the crew had been chatting too long... A/V choice was reduced to very few for movies and I could barely see the screen anyway. Sound was awful and plug unreliable... Besides that, ti was not a bod 9h."

Prós: "Good good, seats comfortable, good entertainment options"
Contras: "Reclining seats meant cramped leg room"

Prós: "Food and hospitality and staff"
Contras: "We were late 20 minutes and sat in tarmac another 15 minutes. Didn´t allow us enough time to get train, take bus, we had over 500 people lined up for bus, get through TSA, they pulled my suitcase for inspection, but didn´t look at it for 15 minutes until i called a supervisor as my connecting flight was leaving, and in fact, it had left as TSA does this purposefully and maliciously as it apparently happens all the time per ÇBritish Airways who had to reticket us. We had to return to A section another 20 minutes to be reticketed and luckily got on another flight to

Contras: "Delayed again. 3 flights in a row"

Prós: "The movie selection was wonderful, as the amount of time with dim lightening"
Contras: "The temperature in the plane. It was too cold for summer clothing"

Prós: "Food was very good, and plentiful! Wine served with meal. Friendly staff. Smooth flight."
Contras: "Seats are a little narrow"

Prós: "Easy trip to Helsinki."
Contras: "Food & drink sales by M&S was unusual. Even water at a price"

Prós: "Staff is genuinely pleasant. Perhaps since I was traveling with a four-year-old."
Contras: "At least give us coffee, having to pay for absolutely everything isn’t particularly nice after a long flight from NY. Perhaps offer complimentary coffee to travelers who connected from elsewhere, at least."

Prós: "Great crew, very friendly"
Contras: "Prior to departure, we were told to check in our carry-on luggage due to flight overbooking..... Turned out that there were lots of overhead compartments/bins were totally empty. We were not prepared for that so cluld not pack personal items accordingly"

Prós: "Only good thing was that British Air didn’t crash us"
Contras: "British Air overbooked the flight; I checked in on time but there were no seat assignments left. I went to the gate anyway to try; the gate attendant kept me waiting for a seat so long that the gate closed. He was not nice. His colleague booked me on a different flight to LCY airport (instead of Heathrow). But that different flight got diverted to Manchester. So the fast that BA overbooked cost me an extra 6 hours and $140 to buy a train & tube ticket to get back to Heathrow. The fact that there was not a single smile among the staff, and I had to argue to even get on the second flight, is inexcusable."

Prós: "It was on time"
Contras: "You can’t pay to pick a seat"

Prós: "nice employees"
Contras: "for the second time on this flight, the onboard devise for credit cards would not accept mine. this is the same card i used to book the flight. i complained to british air last time but they obviously haven't fixed the problem. there seems to be a problem using american credit cards these flights. is is a problem because nothing is free. luck;y a flight attendant did feel bad about it and gave me a glass of water"

Prós: "I was a good trip, except for one thing."
Contras: "I was very upset when travelling from Mumbai to London, Heathrow, because the crew in Mumbai did not send my baggage directly to Toronto and I had to go through the whole process of checking in Montreal to travel to Toronto, which was my last destination."

Contras: "Seats not the comfortable. Small space. Took off late and crew made it seem that rebooking our connecting flight would be a piece of cake when in reality we had to wait in line for four hours before even getting to speak to someone about it."

Contras: "Never got on the flight. the delay in the previous flight did not allow me to board this one."

Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."

Prós: "Everything was fine, food was better than expected, on time"
Contras: "This was a connecting flight and they should allow extra time when changing terminals. 2 hours was BARELY enough with 2 20 minute bus rides and a huge line at security, to top it off, 1/4 mile of moving walkway was shut down for no apparent reason. These are Heathrow issues, not really BA issues."

Contras: "Not the best airplane food I had, luckily I packed some snacks before leaving Düsseldorf"

Prós: "Seat 7k best of privacy, window and isle access. Backwards facing is fine."
Contras: "No wireless. Seats could be wider."

Prós: "crew attentive to passengers and always with a happy demeanour."

Contras: "Waited in line for 1+ hrs just to get a seat on the flight, made the situation unnecessarily stressful; aircraft very old - entertainment system screens difficult to watch, crew friendly, food not great (but on par w competitors)"

Prós: "Crew was pleasant"
Contras: "Many lengthy transfers at Heathrow. Exhausting."

Contras: "All snacks and drinks were for purchase. Not even free water!"

Prós: "The entertainment selections were awesome."
Contras: "The passenger in front of me reclined so far, he was basically on my lap. It made it difficult to see the screen and eat dinner, which was subpar. The person behind me kept poking me in the back. I couldn't figure out how or why. I could've used more arm rest as both people on either side of me took the arm rest. So basically I was surrounded on all sides by inconsiderate people, who were probably as cramped as I was."

Prós: "The dinner on the cross Atlantic flight was good. Crew was nice"
Contras: "I'm a senior citizen trying to stretch funds to travel -- paying extra for an early seat assignment is not in my budget. Logging in 24 hours ahead to get a seat was incredibly inconvenient--I happened to be in a museum and without WiFi. (It could have been in the middle of the night or on a connecting plane.) I then had trouble entering all the required data and was finally told I had to wait 24 hours to try again-- that made no sense because I had to be on my flight 24 hours later. As a senior citizen who struggles with using the internet, it is particularly difficult. PLEASE let people choose a seat when making a reservation WITHOUT charging extra."

Prós: "Nothing"
Contras: "My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines"

Prós: "The wide variety of movies"
Contras: "No options for break fast on the last rows, and I get the feeling the Snack Menu rans out pretty quickly"

Contras: "The flight was delayed and on the arrival we have to stay inside for sometime."

Prós: "Flight crew were great"
Contras: "No room in the seats. I'm not heavy and was almost unable to move."

Contras: "I have change my return tickets to one week before original return date, and the fees for changing was 4600£ I have the same issue with Qatar airways and they charged me only 100£"

Prós: "Everyone was very pleasant to deal with. And I even got upgraded"

Contras: "The crew didn't even offer me a drink or food for purchase The baggage allowance fees were ridiculous -- I hate to pay despite being executive status and when I called several times prior to flight there were not helpful and referred me to airport who charged me a lot of $$! I willl be writing a note to customer service. In addition they are cutting back I was told and closed the ticket counter in Faeo Portugal -- not flying them again"

Prós: "Price"
Contras: "No bags included even though I had a connecting flight on the same airline."

Prós: "The crew were pleasant and attentive. The food and entertainment were good. We had a large meal, a light meal, and a snack for an 11 hour flight. Plus drinks. The lights were kept off for half the time so we could sleep or rest."
Contras: "The seats are horribly crowded. If the person in front of you lowers their seat back (as mine did) you have about 8 inches from your face to their seat back. That with already very little seat room and I felt as though I was in a straight jacket for much of the flight."

Prós: "This was my first time on an Airbus A380 and I must say that I'm still in awe of how an aircraft this large can be so quiet and smooth, let alone get in the air. Boarding was smooth. Entertainment was great and the food (depending on what you got) was okay. The inflight crew was nice and helpful."
Contras: "Economy seats are very uncomfortable. I am 6'4 and there isn't that much space. It's even worse when you have a kid sitting in front with his seat reclined all the way back - so the little room I had to start with became even worse. Not to mention he kept rocking his chair back in forth, passed gas about 5 times, felt the need to stretch his arm behind him 3 times so his hand was blocking my screen. I really never got comfortable in my seat during the 11 hour flight. For a plane this large, i would of expected a little bit more comfort, especially when I felt it on AA 777"

Prós: "The folks at British Airways somehow got us on a flight to London."
Contras: "You booked us on a flight THAT DIDN'T EXIST. Thankfully, BA had another flight leaving almost a half hour earlier to London."

Prós: "Pleasant check in process. Long layover tags put on our checked bags On time"

Contras: "Ma gestao expectactiva dos passageiros. Voo atrasado resultou na perda do voo de ligacao"

Prós: "On time"
Contras: "Very limited seat spacing we were very much jammed into the aircraft. Also, there was no service offered, I could not even get a cup of water"

Contras: "Check in took a very long time. Food was not great. Bathrooms were not cleaned during flight and quite disgusting."

Contras: "Bags did not make the flight. Served no water or drinks."

Contras: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."

Contras: "The airline accepted our checked baggage, although they already knew that it would not make it to our final destination (Marrakech) on the same day that we would arrive. We had to pay, out of our own pockets, for the inconvenience. Apparently this happens a lot, and it happened to our entire plane"

Contras: "Infotainment system"

Prós: "Service."
Contras: "Space in between seats - very tight"

Contras: "Information,connection,airline staff,customer service, Ivan go on forever"

Contras: "The check in process is terrible and very inefficient."

Contras: "USB outlet not working seat 21D"

Prós: "It was cheap"
Contras: "Flight was late, boarding and unloading was slow so I missed my connection to LA."

Contras: "It would’ve been better to receive our luggage on time. We have to wait an extra day even though we had to pay 100 Euros to check our bags."

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Contras: "Missed connection and this delayed by 20 hours to final destination."

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Prós: "That IBERIA brought me to where I wanted to be"
Contras: "I’ve had 4 flights, none of which departed on time Not even a glass of water offered: IBERIA doesn’t have the prices of WizzAir or Ryanair, but what they offer onboard is pretty much the same as those airlines"

Contras: "very rude gate crew. impatient and not helpful. they need a new job if they are so miserable."

Prós: "Seats"
Contras: "Poor boarding process"

Contras: "To be honest, i feel like your pricing is very misleading. I was not prepared to pay $60 per bag in luggage fees. For an international flight, I believe your site should be much more clear in stating whether the fees paid will include luggage or not. I will consider other options in the future to avoid this unpleasant surprise at the airport."

Prós: "On time"
Contras: "No seat choice."

Contras: "Nothing"

Prós: "Crew arranged to change seats so my left leg had an aisle."
Contras: "Boarding by groups was not followed, no one to control them, just a rush to gate. No discipline by Iberia. Reserved a seat on aisle of 3 seats side section so my left leg could stretch out after surgery but they changed aircraft type w/ only 2 seats on side without notification, so my right leg had the aisle."

Prós: "Entertainment system is great. Lots of new released movies."
Contras: "Boarding is chaotic mixing priority with the rest of passengers."

Prós: "Iberia was a pleasant surprise!!! Excellent airline"

Prós: "Crew was very helpful"
Contras: "Food could've been better"

Prós: "On time, polite, comfortable"

Prós: "Other than that I landed safely. Nothing"
Contras: "From the staff to the food but mostly the staff. I have never experienced worse customer care then this. Pretty bold statement since I’m a New Yorker. Flight was delayed and it wasn’t weather related. Too much to complain about . Never again will I travel with them."

Prós: "Easy boarding On time Very organized"

Contras: "old plane not comfortable"

Prós: "seat is comfort"

Prós: "No complaints everything was good No delays on time flights going and returning back"

Prós: "The flight itself was fine"
Contras: "The agents at check in were rude and unhelpful despite the fact that I was traveling business class. One even tried to tell me what it is like to fly in the US, that it is worse than in Spain."

Prós: "Arrived 10 min early"
Contras: "I paid extra for a seat in the exit row and as soon as we took off someone from another row snuck into the exit row without paying and the flight attendants totally ignored him and he sat there the entire flight for free. They don’t give you so much as a glass of water for free and the luggage took 45 minutes to appear after landing. I certainly wouldn’t chose to fly them again if I had an alternative tho they are better than that horror Vueling whose seats were so close together that I was unable to sit with my legs straight because the leg room was so little."

Contras: "late departure from boston resulted in late arrival in madrid.More than 12 passengers missed the connecting flight to malaga by about ten minutes. iberia could have delayed the flight to malaga and its customers would have had a much better day."

Contras: "Half way through the flight my screen stopped working"

Prós: "The food for sale was better than average"
Contras: "The seats are by far the most constricted I’ve ever been in"

Prós: "Was surprised to be upgraded to business class, so it was effectively the most comfortable flight I've ever been on!"

Prós: "The staff was OK for the most part. I liked the entertainment options and WIFI service was easily accessible."
Contras: "The seating was pretty bad. My seat couldn't recline (was in the last row) and the passenger in front of me reclined all the way back even when instructed to not recline so far (in passing, by flight attendants). So I spent an 11+ hour flight as a fairly tall person, in an extremely uncomfortable seating arrangement. I also noted my space issue with said passenger at the beginning of the flight and he still progressively went further back. I would've appreciated if flight attendants were more diligent about ensuring passengers are comfortable for long flights. Food accommodations were ok but they go heavy on bread for whatever reason."

Prós: "Surprisingly, Iberia provided the best experience of the overall itinerary, compared to Aer Lingus and American Airlines"
Contras: "Boarding in Barajas was chaotic, boarding group number signs are not visible and gate audio could not be heard"

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Prós: "Fast and clean. Smooth ride."

Prós: "The british flight to Madrid was overall very good"
Contras: "Also delayed"

Prós: "Boarding was very efficient"
Contras: "Staff was not very accommodating. Plane air-conditioning did not work well and then as very hot"

Prós: "Check in and flight were excellent. Didn't use food service."

Prós: "Seats were not as bad/tiny as expected although they would not recline at all. We were served 2 meals on our overseas flight. That was also a surprise."
Contras: "Seats did not recline Could not hear boarding instructions."

Prós: "Good service. On-time"
Contras: "I got a seat automatically, and I can´t selected a preferred one."

Prós: "Not a full flight so I had to seats to speak out. Flight attendants were friendly and it didn't seem like a 10+ hour flight."
Contras: "I wish there was a quicker flight between LAX - Europe."

Prós: "On-time with excellent service. Clean."
Contras: "No issues."

Contras: "Mala atencion al publico, de parte del personal en el aeropuerto en madrid, pésima educación para solucionar problemas."