Prós: The staff was extremely nice and accommodating. They all speak very good Engish and so so nice. The room was AMAZING, clean, comfortable, robes and slippers, bottled water, coffee, etc. The area surrounding the hotel is wonderful, safe, with many great restaurants and shops.
Prós: Great location
Contras: Reception staff needs to be friendlier. It felt cold checking in. Especially the men. There was one lady with an accent that was very nice when I was checking out.
Contras: You could only trade inxxx US each day per room. Also, one day we returned to our room at 3:30 PM and it still wasn't cleaned.
Os quartos do Ritz-Carlton apresentam uma vista magnífica cidade e luxuosas casas de banho em mármore. Altamente elegante, os quartos apresentam uma decoração elegante clássica e espaçosas áreas de estar e de jantar. Igualmente elegante é o Ritz-Carlton Bar, onde assinatura Pisco cocktails são servidos e música jazz ao vivo tocada de terça a quinta-feira. O Café Ritual, onde bolos e pastelaria fresca são servidos, oferece um ambiente mais descontraído, assim como o Lobby Lounge, que serve chá da tarde. Para uma refeição mais substancial, de cabeça para Estro, delicioso restaurante do Ritz Carlton. Aqui, você pode desfrutar de comida preparada com alta qualidade, produtos orgânicos locais.
Prós: Hotel is located in a very good area with a lot of bars and restaurants and close to shops and MRT.
Service in restaurant is excellent.
Contras: Although the service in the restaurant is great, there are better restaurants in the area. Food is fine but it is missing that tiny bit to make it great.
Prós: - The neighbourhood is great. 5mins walk from metro, many great restaurants at walking distance in a beautiful scenario.
- Check-in/out was fast and straightforward
- All the areas are very clean and spacious
- Hotel is quiet during the night, Windows are big, clean and provide good insulation
- Staff very helpful and polite
- Some rooms have small kitchens with a lot of equipment.
Contras: - Bathroom is also good, but i missed an air extractor.
- Breakfast is abundant, and with impressive variety, but IMO it could improve in quality. It is served by a restaurant that is not part of the hotel, so the staff is separate and not as good as the hotel staff.
Prós: Staff very friendly and helpful food was excellent room was comfortable
Contras: I would have liked a tea kettle in the room
Prós: The staff were friendly and were largely fluent in English. The location was great, only a 5-10 minute walk to restaurants and parks. The wifi was strong throughout the hotel, the beds were comfortable and the room was clean. The rooftop bar was very nice but wasn't open on the weekend which was a disappointment. Really good quality for the price.
Contras: The pool is in the basement which was a mistake on our end, some old/incorrect pictures showed it as a rooftop pool which made spending a day at the pool impossible. Water in the room is outrageously expensive, $10/bottle! The shower/tub combo was a bit uncomfortable - I'm very average size and it was too narrow to stand shoulder width. The room was starting to show some signs of age but still a very good value.
Prós: Good location, very nice staff, nice comfortable rooms
Prós: great location, very comfortable
Contras: the internet was inconsistent
Prós: Funcionários muito simpáticos e prestativos, comida era excelente, quarto era confortável
Contras: Eu teria gostado de uma chaleira no quarto
Prós: This hotel was set in the middle of Santiago and was like an oasis of peace in the big city. The grounds were beautiful as was the building. The staff were all very friendly and helpful - going beyond what is expected. The Grand Hyatt was located close to a great shopping mall and good restaurants
The room was large and well appointed and the bed was very comfortable.
Contras: The only thing I disliked was the first room they put me in. It was low with a terrible view and a CRT television. When I asked, they changed to a great room. To be fair, I got there early so better rooms were not available and they let me use the room until a better one was available.
Prós: Very clean, fantastic location, great design, excellent service, and tasty breakfast.
Contras: No complaints!
Prós: The staff and location really make this hotel a place to remember. From the first second of your arrival the staff make a great effort to be accommodating and friendly. The hotel is locate across the street from a nice park and is a short walk from museums and an abundance of restaurants and shops. Highly recommended.
Contras: My only real complaint is the TV had a limited selection of channel options, but when you are visiting someplace new you probably shouldn't hang out in your room anyway.
Prós: Muito limpo, localização fantástica, excelente design, um serviço excelente e saboroso café da manhã.
Prós: Directly across from international departure entrance.
Prós: This Holiday Inn is the nicest we have ever been in. The staff is wonderful and every detail has been paid attention to.
Would go back the next time we're in Santiago.
Prós: opposite the airport. Perfect for layover. Staff very friendly and speak English if your Spanish is not good.
Prós: The rooms and facilities were freat
Contras: My experience. My passport was stolen in the restaurant the evening before my flight.
Prós: Best Holliday Inn !
Prós: Staff was efficient and courteous, English was good. Room service was also good -- food arrived quickly and was decent as far as room service goes. The prices for room service and the restaurant were all reasonable and the service was friendly. Room was clean and the beds were comfortable. Wifi worked fine.Overall a pleasant stay. It is not the most luxurious hotel, but it got the job done comfortably.
Contras: The price for the kind of room you get -- a bit pricey. I guess location is what you're paying for, since it is literally across the street from the terminal. There were similar rooms at the Ritz Carlton and Grand Hyatt for roughly 60-70 dollars more, but in the city center, which is about a half hour from the airport to provide context. Also, the room was supposed to be non-smoking, but I did notice a faint smell of cigarette smoke. Nothing too bad.
Prós: For those with early flights -- or who worry about transport to the airport-- this is an ideal facility It is just across the street and quite comfortable. Nothing exotic or surprising.
Prós: Amazing service, everything clean, all brand new. Great bed and it wasn't a noisy room despite being besides the airpot.
Prós: A proximidade do terminal
Contras: A ampla
Prós: Directamente em frente da entrada do embarque internacional.
Prós: Este Holiday Inn é o melhor em que já estive. A equipe é maravilhosa e atenção foi dada a cada detalhe.
Gostaria de voltar na próxima vez em que estivermos em Santiago.
Prós: The staff was helpful; parking was free; location was good albeit not very close to the center of town.
Contras: The breakfasts were good, but not great.
Prós: Location, great facilities, very clean and high quality, overall modern and stylish design, comfortable, really good breakfast.
Prós: Hotel is brand new, nice arquitecture, clean, nice view, beatiful decoration inside.
Contras: They overcharge the kayak rate. First they say they dont find the reservation and finally after check out they charge me the tax two time. It takes me 45 minutes to explain the rate i got by internet and get the money back.
Staff is not prepare to do it fast and they dont care about my time.
Localizado em Vitacura, o hotel é simples e moderno. Os 295 apartamentos, oferecem: frigobar, Wi-fi, TV a cabo e room service. Sua estrutura conta com piscina, bar, restaurante e academia 24 horas.
Prós: The front desk staff was wonderful. Great value for the the price.
Contras: Shower ran hot and cold.
Prós: The service was excellent. We were given an upgrade two a suite at no extra cost and the room was very tastefully appointed. The bed was comfortable and breakfast was great.
When leaving for the airport, the hotel arranged wonderful transportation at a reasonable cost.
Contras: Nothing comes to mind.
Prós: A equipe da recepção foi maravilhoso. Grande valor para o preço.
Prós: The hotel was beautiful, the rooms were large and clean and well appointed. The 24 hour room service was tasty and a welcome perk.
Contras: When we arrived, we were told that booking.com had cancelled our reservation and that they had no rooms available, but would be happy to call us a cab, goodbye. I called booking.com who assured me they hadn't cancelled anything. Then it turned out that the manager said that they didn't have availability even though they hadn't blocked the days off with Booking.com. So the story changed, but still no rooms. I had to make a stink (not my favorite thing to do) in order to get any real assistance or accommodation. In the end they got us the rooms we'd booked initially, but the whole process was a fiasco, especially when you're getting off 15-20 hours of flying to get there.
Prós: I like the location, room was amazing, breakfast was exelent
Prós: The hotel is beautiful, well-appointed, modern and in a great location. It is across the street from a pretty park, near great restaurants (all price ranges), banks, 1/2 mile from the largest mall in Santiago. The buffet breakfast offers everything and is in a lovely large restaurant with a large outdoor patio. The swimming pool is small but the view is spectacular and the cabana area is nice. The hotel staff is friendly, professional and the service we received was great.
Contras: The elevator system is confusing. To get from the entrance to the reception and restaurant floor is one elevator bank. To get to your room is a different elevator bank. To get to the pool area is another elevator bank. The pool area has a cocktail bar area which is a bit of a young party scene. Need more hooks in the bathroom.
Prós: Glitzy decor and very friendly staff.
Contras: The layout of the hotel is very confusing... You have to take multiple elevators to get anywhere. The pool also was not heated.
Prós: Eu gosto da localização, quarto foi incrível, café-da-manhã foi exelent
O NH Collection Plaza Santiago está situado no centro financeiro da capital do Chile e do outro lado do Costanera Center, o maior shopping center da América do Sul. Há várias opções de restaurantes de qualidade superior ao longo da Isidora Goyenechea, enquanto do Trader Bar é o lugar perfeito para relaxar após um longo dia com seu bufê de happy hour e ótima seleção de vinhos locais. Chegue em grande estilo em nosso heliporto na parte superior do prédio e hospede-se em nossa romântica Suíte Royal com Jacuzzi, um favorito para casais em lua-de-mel. O NH Collection Plaza Santiago também fica perto das luxuosas boutiques de Nova Costanera e Alonso de Córdova e o spa do hotel é uma boa forma de relaxar depois de um dia de compras. A piscina, banheira de água quente e sauna são grátis para hóspedes do hotel, e por uma pequena taxa, você pode desfrutar de uma relaxante massagem. Temos 159 quartos confortáveis com ar-condicionado com Wi-Fi gratuito e espaço extra para trabalho ou reuniões. Desfrute de vistas maravilhosas dos quartos dos pisos superiores para as montanhas. Nossas sete salas completamente equipadas para reuniões, videoconferências e eventos para até 200 pessoas.
Prós: Very professional and friendly staff. Nice accommodations and housekeeping is excellent.
Contras: They charge the internet at the room and the service of the internet at the lobby it's pretty bad!
Prós: Great hotel. Good food, terrific gym, great public space. The staff was outstanding. The extra attention they paid to us was wonderful. Nothing was to much to ask. We actually spent two days at the hotel without leaving. Just enjoying the surrounding.
Contras: The pool was freezing. 90 degrees outside and the pool was so cold you could only stay in to get wet. We did enjoy watching everyone "try" to get in for their first time.
The towels need to be replaced in the room.
Prós: Equipe muito simpática e profissional. Acomodações agradáveis e o serviço de limpeza é excelente.