hotéis em Hurghada

Prós: Everything

Contras: Nothing

Prós: All the Staff are amazing, friendly and helpful, the food and the drinks is good, the room size is OK

Contras: No public garden for children to play and the beach is little far

Prós: Second time I take my family there and we all like it so much. Staff are so helpful and kind, always a big smile on their faces Nice big pools Food is great

Contras: It needs a bit of updates in the rooms

Prós: I liked jaz series so much....but saraya exceed my expectations .....warm welcome....great high quality food .....free access to aquawark and others...i recommend it for family trips ...hurghada weather and sea was excellent

Contras: Gym not included at all inclusive pacakage

Prós: Thank you so much for making our stay unforgettable, the staff is veryyyyy friendly, room is always clean & tidy. The food was so delicious. Thank you for the souvenir and everything ❤️❤️❤️❤️

Prós: Very friendly staff, special thanks for receptionist Talaat and Montaser for their extraordinary service. Super great food everyday, thanks to the awesome chef Also spend a great time in the spa, thanks to Esam for the great service

Contras: in the 24 hrs pharmacy, they used unprofessional language with us. Also they kept asking personal questions and offered to sell some medicine and the pharmacist was pushy and not professional.

Prós: Lovely hotel, our favorite in Egypt. Beautifully maintained. Stay here in October 2019 our 20th time. Sustainable excellent service, quality food , choice of food is fantastic(Chef Emad is real wizard!),rooms are large and clean , the beds and pillows are very comfortable. Friendly and professional staff, hospitable and considerate. Special thanks to management of Jaz Makadi Saraya for our gorgeous vocation. Cannot wait to be back!

Prós: Great service and food, drink

Contras: Not enough actives, fitness facilities, bad slow wifi.

Prós: Clean and excellent helpful staff

Contras: Nothing

Prós: All the staff are smiley , friendly, welcoming and very kind

Contras: Nothing

Prós: The hotel territory was very green and well cleaned. Nice landscape design.

Contras: 1) impolite, annoying, ill-mannered waiters in the main restaurant. (I had to ask for my tea 2-3 times before getting it) for 5 stars hotel with this price all the stuff HAVE TO BE trained properly. 2) very poor variety of food at the lunch time. Deserts could be not fresh. Be careful. 3) the maid has never changed the bed linen in our room. (And I am sure I don’t have to ask for this in a 5 stars hotel with high rate) 4) rather small hotel territory for so many guests. Very crowded in the restaurant during meal time. 5) extremely small heated swimming pool.

Prós: All perfect , very nice hotel and staff

Contras: Nothing

Prós: location and service both are very good

Contras: not clearly show the family room pic with 2 or 3 or 4 persons，which make me confused，and if the price shows all included，it should include all and tax，but finally when we modify the room,it shows far more than I can expect，if the room shows sea view，it should real not only garden view

Prós: For this price service was just beyond expectations. House reef is great, staff was amazing. rooms were good, night lighting of the territory was amazing, territory as a whole looked better than on photos!

Contras: They should really do smth about flies, there are lots of them... Wifi is very bad, I wouldn't recommend getting payed one cause it don't work as well Bigger cheese selection during lunch and dinner would be great. Don't get me wrong it's really minor things considerring what you recieve

Prós: My family and I spent an amazing vacation at the Sunrise Royal hotel. One of the best and most welcoming hotels we have ever been to. The aqua park was safe and the kids loved it. very clean, huge restaurant and talented chefs. My kids loved the kids puffer and we loved the fun shows by the animation team. looking forward to repeat this visit again. special thank you to chef Sayed Deyab, chef Taher and Mohamed hisham, Bambo, Taison, Kareem, Hamdy, Roshdy and Mr Osama from the animation team and the service at the splash bar.

Contras: WiFi

Prós: Hotel staff was very attentiv.

Contras: Excellent hotel and place to visit,highly recommended.

Prós: Everything about this place is excellent. It's already my third time to stay there and they can still make us amazed. Friendly and very helpful staff, nice food with great variety, very good animation team and you can find all facilities and activities in one place. Everyone did his best to make my stay an unforgettable experience. You just ask for anything and they will do more than you expect. A huge thanks to the front office staff for everything they helped me with. Definitely recommend this place and sure will come back again and again.

Contras: Nothing

Prós: Everything

Contras: Nothing

Prós: The staffs are amazing , food is excellent.

Contras: Internet service need alot of work to be done to improve the signal.

Prós: Everything is nice. The activities , the waterworld the animation team at night. The hotel is alive till at least 12 at night. The service is amazing and all the staff is very very helpful The staff , When i didn't find something i liked in the buffet and asked for it they went & got me. Chef farag was very nice and very helpful

Contras: The food. I didn't always find something that i loved but maybe i'm just picky. Only peanuts are used for desserts and I don't like it so desserts were off for me.But the variety was great and it tasted okay not great but okay

Prós: O resort é muito bom, gostei bastante da parte de parques aquáticos, os locais são limpos e organizados. Bastante comida como de costume em um resort. Existe boas variedades de restaurantes, então dá pra provar bastante a culinária local.

Contras: Tivemos um problema no nosso quarto onde as fechaduras não funcionavam. Tentaram arrumar não deu certo, depois que reclamamos com o gerente esse nos trocou de quarto. Um ponto negativo, mas problema podem ocorrer numa prestação de serviço. O importante foi que o pessoal teve boa vontade em tentar resolver.

Prós: Tudo no geral. Está ao nível das melhores cadeias de resorts das Caraíbas. Funcionários atenciosos, quartos espaçosos e renovados, comida bastante variada com uma atenção especial para a manutenção e apresentação da mesma (víamos funcionários a verificar a temperatura dos doces e sobremesas com um termómetro interno) A praia do hotel tem um snorkeling espectacular com os mais variados peixes e corais! Foram sem dúvida uns 7 dias inesquecíveis.

Contras: Temperatura das piscinas devia estar ajustada à altura do ano, em Março a piscina supostamente aquecida estava a 24 graus o que é manifestamente pouco para o inverno. A qualidade das bebidas fornecidas no regime tudo incluído não é de todo a melhor assim como a formação a nível dos bartenders. A Royal pool onde apenas os hóspedes que têm pulseira Royal têm acesso e os restantes são segregados, apesar de ser um espaço que não é nada de especial não gostámos da diferença de tratamento existente.

Prós: Room, meals, service, resiption, its wonderfull days

Contras: Nothing

Prós: I loved the room, the location, how friendly and helpful everyone was.

Contras: The tour was helpful, but letting us check in and get settled before the tour would have been nice. Also for dinner letting us know there was two places we could eat with out needing a reservation would have been nice as well.

Prós: The welcome was one of the best we ever had. The cleanliness, the pool landscape, the positive vibes of the staff, the breakfast buffet was outstanding, especially the hot pitas. We felt like being in a 5 star hotel.

Contras: The individual restaurants were not better than the buffet. The Italian place was really bad in terms of salad, parmegiano, bread and choice, the Mexican was ok.

Prós: From start in reservation and Receptionist Mr. Haytham . Really appreciate his way. Hotel is very nice and green . mu suit number 32309

Prós: Friendly staff who would try to make your stay as good as possible. House keeping was fast and efficient.

Contras: Food was really really bad despite of all the variation they try to offer. Bed and pillows are so uncomfortable. The sink in the bathroom was clogged and we asked for fixing it, but in vain.

Prós: Pretty much everything

Contras: Honestly nothing

Prós: every thing

Prós: Very clean Resort and very friendly people. We had a great time

Prós: friendly staff, good service, great variety and quality of food and beverage, good land scape, nice big heated swimming pool, safe aqua park, clean rooms and public areas

Prós: I really enjoyed my vacation there one of best hotels I've been. people there so nice and so friendly. food was very good. everything there is perfect. specially thank to mr hatem from the reception he is so polite person and he make you feel home and thanks for all the work crew its really was excellent

Prós: Muito bom Hotel, recomendo. A variedade e comida muito boa, a limpeza otima, Staff muito atencioso e pronto a ajudar. Embora não falem português, devido ao pouco turismo luso, falam bem ingles. Praia muito boa, piscinas ainda melhores. Muita segurança no interior e exterior do hotel. Viajei em família, com duas crianças pequenas, é tudo muito bom, nomeadamente as refeições para crianças. Hotel muito bem situado, perto do aeroporto (15min), e de um centro comercial para umas compras de todo o tipo de produtos, nomeadamente egípcio, dá para ir a pé (5min). Há sempre animação durante todo o dia até a noite. Existe animação e Kids Club para crianças muito bom, mas não usei devido só falarem outras línguas que não português, como tinha crianças pequenas não era fácil elas entenderem o que lhes falavam. A Internet esta disponível em todo o lado, quarto, piscinas, praia. Recomendo o hotel para umas férias em família.

Contras: O colchão da cama poderia ser melhor, não se enquadra na qualidade do hotel, duas pessoas na mesma cama uma delas vira-se para o lado e o colchão abana todo, incomodando o outro. O ar condicionado algo barulhento, nomeadamente à noite por haver mais silêncio.

Prós: Top,!! Funcionários incríveis, boa animação. Boa comida. Internet boa, ate na praia estava disponível.

Prós: Minha preocupação, viajando com duas crianças (8 e 5 anos), era quanto à alimentação, acesso a água mineral e acomodação ser espaçosa para nós 3. Todos os serviços nos surpreenderam de forma positiva! Acomodação: Quarto amplo e confortável, banheira limpa, sacada com vista para o mar, cafeteira/chaleira, frigobar. Deixavam várias garrafas de água mineral no quarto. Restaurantes: Inúmeras opções de pratos e restaurantes, comida bem preparada, para atender todos os tipos de paladar. Dois deles estão no plano All Inclusive e outros você pode reservar e pagar à parte. Não cheguei a utilizar os restaurantes de fora do plano, mas são muito bonitos. Bebidas inclusas no plano: vinho, cerveja, água, suco e alguns drinks (não experimentei drinks), tudo ótimo para a gente. Lazer: A infra de lazer é excelente; parque para crianças, parque aquático com diversos salva-vidas, piscinas com todas as profundidades, muitas cadeiras protegidas do sol, serviço de toalhas, atividades para crianças e adultos, quadras de volei de areia, xadrez gigante (sucesso com os meus filhos!), shows... as crianças também adoraram a apresentação com fogo na praia! Tem até algumas lojinhas para lembranças e artigos emergenciais. O atendimento da equipe foi algo especial, em todos os aspectos: recepção cordial desde a chegada, atendimento no restaurante (Ayman, Essam e todos os demais!) e profissionais do parque aquático, meu agradecimento especial pela cordialidade e atenção. Importante: Não é tão próximo do agito de Hurghada, leva uns 20 minutos de taxi ou uber até lá. Para nós não atrapalhou.

Contras: Wi-fi grátis, mas caía toda hora. Não chegou a atrapalhar, pois comprei chip no aeroporto (recomendo fortemente).

Prós: One of the best hotel I have visited, All staff were friendly and helpful, Food was great, Excellent facilities, Reception team are very professional and follow up daily to ensure quality of service. Aqua is wonderful, especial thanks to Mr. Poka, Mr. Momo and Mr. Martin from animation team.

Contras: Nothing

Prós: Excellent views Clean beach Super services in restaurant any time Great reception staff Excellent front desk manager Great General Manager and leadership

Contras: Our visit was short and we were not able to stay longer

Prós: the food was amazing and delicious ,and there was many varieties, the animation team was also perfect. The swimming pools was heated and clean. I would like to consider your hotel rate, and decrease it ,so your hotel becomes more affordable.

Contras: nothing is out of place

Prós: It was our first time in Egypt. We were in 3 adults and have chosen the family room and it was a fantastic choice. Spacious, two separate bedrooms and bathrooms and one balcony with partial sea view.Hotel is being kept cleaned and tidy. Also the garden is just stunning and having little walks around is very pleasurable. Two heated swimming pools in the wintertime it was a perfect idea so we had lots of fun! There are many restaurants to chose from. Food was very good. Different cuisine themes every night made big variety of food so could never get bored of it. The staff is polite, smiley and always happy to help. They didn’t really pester us. Everyone was making sure we are having a good time. Evenings shows were also interesting. Big thanks for the animation team for occupying us with games, shows and different competitions and also dance nights. The beach was clean and big enough for all the people so it didn’t feel crowded. Can fully recommend this hotel for couples but also for families with children.

Prós: Good location,friendly people.nice and clean,delicious food and clean rooms.

Contras: Nothing

Prós: Everythin there

Contras: High price, Spa, Gacozy, with charge

Prós: The facilties are amazing for the whole family, aqua park is super fun

Contras: Everything was more than perfect

Prós: Pros Clean , nice , modern hotel with lots of facilities. Nice main pools and green area Great Beach you will definitely enjoy Good food especially breakfast ( fresh juice available at the very end of the row as if it is hidden!) Mostly friendly staff especially at the reception area. Good room cleaning Good kids show and club Fady the waiter at the reception bar is a very hard worker , thank you

Contras: Cons Water park heaters at all adults pools were shut off and water was very cold to use , after complaining they started heating them on the next day but still no effect noticed. Kids aqua pools temperature was between 24 and 26 first day , after that my kids used them as they highered the temperature to 26-27 Food of the snacks is repetitive and needs a greater variety Not sure if would like to come back as I felt that we didn't use the aqua park and that other hotels within the same level could have provided us with more care

Prós: water park was nice for the kids

Contras: the long queues on the pool bar and restaurant, concidering the high occupation rates, but still need more staff and people are not traveling to wait in queues

Prós: Night events Reseptionist staff Mr.Mina and Khaled. Pools and beach facilities.

Contras: Over priced compared to overall quality. The furniture needs for renovation. There was sewage smell in the bathroom of my room. The food is variable but didnot like the tast and the quality compared to 5 stars hotels. Discremination while treating Arabs from staff!

Prós: Staff is very cooperative and helpful Hotel Facilities were perfect Night shows Rooms are clean Level of the service Food quality

Contras: Gym is old and not suitable for 5 stars hotel Ac in the main restaurant is not working properly Food variety Access to Aqua world is only once

Prós: Everything really i love this hotel so Much and this was my second time to visit i will come every summer

Contras: Nothing

Prós: It’s quit silent. Good food quality. Nice personal.

Contras: More expansive that others Jaz group hotels around.

Prós: All the facilities is perfect..

Contras: Wi-Fi internet is so weak..

Prós: Entertainment

Contras: Wifi

Prós: It was great time to spend .. I recommend this hotel to everyone ... Absolutely we will come back here again... Thx to Mr Mina for his help and his kind care ...

Prós: Gostei mesmo muito deste resort. Quartos muito limpos, as ofertas no Bufet sao imensas e o staff sempre disposto a ajudar. Muito boas instalações e localização boa.

Contras: O bagageiro...

Prós: We enjoyed our stay from the first minute till the very last one. Food has been diverse and of good quality. With the all inclusive rate we had access to four restaurants a la carte, all of which were good. We also really liked the seafood restaurant Felucca (extra charge), excellent quality! The staff were friendly and helpful. They attended to all our requests very quickly. The location of the hotel is great - it has a bay to itself, so it’s protected from the wind. We would definitely like to come back :)

Contras: Everything was great. One word of warning for travelers with foreign cards: our swiss bank cards didn’t work with the machines at the hotel, maybe better to pay in cash at check-in. These are not really downsides but our wishes. It would be nice to have teapots for tea (that can be taken to the tables) readily available in the restaurant during breakfast. Otherwise it takes a long time for the waiter to bring one. It would also be good to have some little snacks in all bars.

Prós: Piscina , localização ,comodidade de quarto ,

Contras: Quarto muito longe da recepção Variedade da comida Serviço de recepção

Prós: Wonderful place to stay. People are very welcome and friendly. Everyone trying to do everything they can to make you feel like at home. They even made a surprise in a room for my partner because it was his birthday (and we didn't know anything about the upcoming surprise). We had a lovely Valentines day as well. We were competing in a couples game, was so fun and thoughtful. We really enjoyed that evening. Decorations in the hotel and in the hotel garden was so lovely! Romantic atmosphere...it was amazing. We stayed just for a one week, but we decided to come back in the future and stay for a longer time. Thank you for everything guys!

Prós: Most professional staff, great treatment, clean fancy rooms, great food and awesome atmosphere. Highly recommend the Royal suit over any other suite. This is my second time there and I loved every minute.

Contras: Animation team, Royal suite beach cabana location, the desserts.

Prós: Amazing resort will come back every year!!!

Prós: The staff, good, hotel perfect as always

Prós: Great beach and great staff.

Contras: Lack of places to sit and drink at night. Restricted to lounge lobby or outside lobby

Prós: Staff, Sea view rooms, food, pool and beach

Contras: Nothing

Prós: Food quality Professionalism of the staff

Contras: Nothing

Prós: The property itself was amazing also the staff was very professional and facilities were exceptional

Prós: The location, hospitality, food quality and friendly staff.

Contras: Nothing

Prós: Everything it’s the perfect location for a relaxing getaway The staff are so accommodating, the food is excellent and rooms/facilities clean and comfortable, I love it

Contras: Nothing

Prós: Nice and comfortable hotel , excellent staff and management

Prós: Relaxation and amazing view

Contras: I think night programs need to be more diversified to meet all tastes

Prós: Everything was absolutely perfect. We had so much fun. The food was amazing, the staff are helpful and always smiling, and the staff is so attentive to details . I told them that it was our second anniversary and they did their best in making it perfect, from the room decorations to romantic dinner tables. Thank you so much for the perfect stay that we will never forget ❤️

Contras: Nothing

Prós: Very Calm Atmosphere. High Quality Food and Very clean and neat Restaurant.

Contras: The Landscaping is not that great. it contains many ungreen areas. The glass door of shower cabinet was loose with a gap. This caused a lot of water of come out during the shower on the bath floor.

Prós: Everything else. Good size rooms, food and drink excellent. Great that you can use the sister hotel's water park. Dive center is excellent with great boat trips.

Contras: Smell of smokers in lobby

Prós: All the stuff are so friendly and polite They are doing their best to make us happy The room was so clean The food was great Can't wait to come back

Contras: The air conditioning in the room was not working well

Prós: Dos quartos

Contras: Contratei translado e ninguém me buscou na rodoviária. Depois pedi para um dos funcionários pedir um táxi e me cobraram $ 20. Ligaram-me para o quarto para avisar que eu tinha que sair às 12h, um absurdo pois meu voo saia apenas as 19h e havia falado no momento da reserva.

Prós: Oriental food like koskos, belila, falafel and beans the housekeeping and the level of cleaning around the hotel the speed of check in and out and i check in at 11 am as requested from me

Contras: the quality of food is too weak and bad. the level of food and mini bar is not for 5 stars hotel and is enough for 3 stars only. the facilities of the hotel is too old like the entrance doors and the doors of the rooms. in fact the hotel is living on the history of the past and shall do a plan to renew all the facilities. mosquitoes at night and flies in the morning is enter from the balcony of the rooms when you open the balcony's door. The animation team shall increased their activities

Prós: Beautiful gardens, grounds and pools; attentive staff, delicious food. Excellent facilities on-site - Ilios Dive Club in particular

Contras: Nothing!

Prós: Apesar de se tratar de Resort com com regime de TI , o serviço foi 5*.Existem zonas específicas para crianças e só para adultos o que permite ter acesso a zonas mais tranquilas . O nosso voos era de madrugada e foi nos concedido um late check out e assim usufruímos todo o dia do hotel .Existe rede wi-fi boa e em todo o resort , inclusivamente na praia. O bufet tem uma. grande variedade de comida, bem confecionado e para todos os gostos. Recomendo também a reserva nos restaurantes temáticos, em especial o Alex restaurant e o de Shushi. Gostei da limpeza, dos amplos espaços e da simpatia de todo o Staff sempre disponível a ajudar de sorriso no rosto. Para quem procura praia, piscina e descanso absoluto e um hotel que oferece tudo , spa , desportos aquáticos, Golf, etc...este é o seu Hotel.

Contras: De nada .

Prós: Funcionários muito atenciosos

Contras: Ralo do banheiro entupido

Prós: Every thing is excellent all staff ,room , services , luxurious place , i am very happy for my stay

Prós: Quarto amplo e confortável

Contras: Nos restaurantes passam o tempo todo nos acelerando, para pedir, para ir embora (impressão de que é para comer e beber menos)

Contras: The staff are perfect except the staff for the smoking bar in the Lobby as they just focus on foreigners and ignore Egyptian

Prós: Excellent for everything

Contras: More Expensive

Prós: The beach is good, food, animation team, kids club

Contras: The rooms are bad and full of insects

Prós: Very nice place and the staff are great but of course they will give you the upset and fake smile as you are Egyptian.

Contras: Too much ants by the pool and the room beds plus the balcony, they need extra pest control

Prós: One feels the efforts done behind all details in hotel....great thanks for whole team.

Prós: All front disck staff are professionals, helpful and friendly specially Mr. Michael and Mohamed Mahmoud. All restaurants and pool staff are very polite and supportive, Restaurants varieties is good idea to suit all tastes, good location and design

Contras: Animation team is very poor, entertainment and activities during all the day are not good, Shower gel in the bathroom is not available in all days, Transport boat closing time is not good and not matched with facilities timing, there's no Turkish coffee in all the resort, no ironing facilities available in the rooms.

Prós: The beach was amazing n the pool was heated n nice. The staff were friendly n gr8 (except for the reception staff). The food is good especially the Asian Restaurant.

Contras: The reception staff are so disrespectful and aggressive, they are always nervous and angry. Even on our way out of the hotel one of them ran after us with a scissor in a scary way to cut off the wrist band, which was weird and that is why I will avoid Albatros group next time.

Contras: The housekeeping keeps knocking with no apparent reason, and if you didn't open they will call you on phone!! You have to open even if you were sleeping otherwise the will keep doing everything to wake you up.. how annoying!!!!

Prós: The program & Facilities - Next time I'll plan to have the rest of my family

Contras: No golf care available for old guests and/or transpiration facility to the beach

Prós: An awesome stay. Loved the room. The resort had nice pool and access to beach at a walking distance, and snack and drink bar at both places. The food selection was just amazing. We were overwhelmed everyday at the variety of food. The animation team was excellent, who arranged live performance by professional dancers and planned something for kids as well. We enjoyed watching them and our little daughter loved dancing during the mini disco time. All the staff was very friendly. Keep up the good work. 

Prós: First of all, food was great, especially in the a la carte restaurants, Workers and managers were always there for you to help about anything. They would like to do anything to please you and make your stay exceptional. Also this resort is perfect for kids and families. Rooms were clean and being taken care everyday. Waiters in the cafes and restaurants were always kind and respectful. I highly recommend that hotel. I deeply thank them for making our holiday great. good central restaurant with lot of choice, perhaps missing some fish / seafood good swimming pools lot of activities, perfect staff, very nice and very professional nice and clean room good location

Contras: Nothing

Prós: Meals are good and also services.

Contras: Poor activity in compare with the same price rate in other hotels. Not suitable for families with kids. Very Poor animation team. Rooms were not like the photographs and it was darkened.

Prós: Stuff is so cooperate and with very delightful smile

Contras: Need to be variable more than that in food types

Prós: Everything is excellent

Contras: One of the most luxurious resorts, they have the best beach and don't miss the snorkeling or scuba diving as they gave amazing corals. The staff of the hotel is very polite and always ready to help and they have some amazing restaurants and the chef will make sure to meet all your culinary demands.

Prós: Tudo no hotel é incrível! Fomos em Outubro e o clima estava muito tranquilo, sem nenhuma bagunça no hotel, vibe perfeita para descansar depois de alguns dias conhecendo o trajeto histórico do Egito.

Contras: Não sei dizer o que não gostei.

Prós: - The service is second to none in Egypt. - The Grand Suite with Private Pool. - The architecture, design, colors and landscape.

Contras: It's not easy to book the room in mind because of availability and the price is little high. I can't say over priced but it's high.

Prós: Every thing was excellent

Contras: Really Nothing

Prós: Staff is very attentive, amazing landscape, amazing food

Prós: Staff was excellent except that they would always talk (which in English is mor to yelling) at one another in the hallways. Echoed badly and woke us on more than one morning. Nice beach area.

Contras: The hot tub was anything but hot.

Prós: Hotel all inclusive à beira mar, com boas refeições, quartos arejados e grandes. Pessoal atencioso e prestativo. Com alternativas de outros restaurantes pagos dentro do complexo.

Contras: É necessário melhorar o sistema de exaustão, principalmente na parte das frituras e grelhados, do restaurante principal. Falta de escoamento da água no ralo do boxe do banheiro, por estar entupido, acumulando água. Apesar da proibição de reservas de cadeiras na área da beira do mar e piscina, muitos hóspedes deixam toalhas de um dia para o outro para garantir a cadeira, inclusive vimos um staff do hotel fazer o mesmo para hóspede.

Prós: All of things

Contras: No comment

Prós: Da piscina natural.

Contras: Os funcionários são grosseiros. O garçons, a equipe da recepção, bem como os vendedores de passeios , todos!, estão totalmente despreparados e muito arrogantes.

Prós: Location was nice

Contras: The front desk was super slow The ac didn't work and it took to much negotiation to change room while it was 40c hot

Prós: O Hotel estava dentro das nossas expectativas quanto à localização, conforto e preço. A equipe de funcionários sempre muito gentis em especial o atendimento do Ahmed na recepção.

Prós: We had an absolutely wonderful stay! Great location, endless amount of food options, bars and places to serve drinks 24/7 (alcohol for free up until midnight, then need to purchase), right on the Red Sea. No complaints, and hope we can make it back again one day!

Contras: Our first night the water pressure in the hotel shower was very weak, but they changed the shower head and pipe the next day and that fixed the problem. One minor complaint is the shower did not have a door to it on the backside, so the bathroom floor would become wet if we weren't careful while showering.

Prós: Gostei de tudo! Quartos novos e limpos, comida boa, vista incrível dos quartos, localização excelente!

Contras: As pessoas em geral no egito abordam mto os turistas.. no hotel as vezes tbm! Oferecendo massagem, fotografias.. existe uma red flag pra nao ser incomodado mas só descobri no final! Ninguém gosta de ser incomodado nas férias!

Prós: The staff are helpful. The gardens are well maintained. Animation are cheerful activities are varied. House keep keep room to a high standard. Can’t wait to go back.

Prós: Do quarto, da vista da varanda, do restaurante e do bar. A comida para dizer o mínimo estava maravilhosa! Funcionários super atenciosos. Limpeza boa.

Contras: Só não gostei do box do banheiro. A gente espalhava água por todo banheiro a cada chuveirada. O chuveiro, por sinal era excelente. Não goste meeesmoi de um auxiliar noturno da portaria.Veio primeiro com moedas para trocar. E o motorista de táxi que ele chamou foi totalmente inconveniente e achacador. Deu para perceber que esse funcionário recebeu comissão. Depois o motorista quis nos cobrar absurdo por controle de aeroporto e ainda pediu gorgeta!!! Disse para meu marido por três vezes que o amava. Não vi amor à primeira vista em nenhum egípcio antes! Kkkkkkkkkkk

Prós: Excellent location close to the airport, 30mn walk from the marina, many shops in the street. The hotel is very clean, the food is good and varied. Rooms are also very nice with a view on the Red Sea. Most of the staff is nice ! Especially the waiters at the restaurant.

Contras: Keep in mind that price you see on booking is WITHOUT the taxes and you have to pay at the hotel.

Prós: Many pools some of them were heated The aqua park Snacks Room

Contras: The food in the main restaurant could be better The night show

Prós: Very nice stay, friendly and cooperative staff trying thier best to make it wonderful stay for everyone, especially Ashraf from reception many thanks to his efforts.

Prós: Staff very kind, Hotel is superior

Contras: Only expensive, but really value versus money is ok

Prós: The reception was very cooperative I stayed with my family in 4 rooms Mostafa from reception upgraded them and made sure that we were comfortable the animation was wonderful the food variety was lovely the themed dinners were perfect all the staff were very friendly they even made us late check out Mohamed thanks to jazz for this wonderful holiday

Prós: The food was great and the resaurant workers are very active and cooperative. The reservations team were amazing once they heard about our issue with the aqua team.

Contras: Half of the aquapark was broken for full two days. The aquapark workers were annoying and they refused to let my son slide although his hight was satisfying for the aqua rules. When i talked to the aqua manager about this , he was aggressive and not elligable at all to communicate with guests. The animation team don't exert any effort, as if they are a group of friends in a trip together.