No TV. Pay for checked bags. Pay for all food and drinks on plane.
One of the flights attendants raised her voice to me and another physically grabbed my shoulders because I used the “wrong bathroom”
Barely let my wife and 2 children in. The check in lady said you have to arrive 4-5 hours before flight depature and almost did not let them fly. Thankfully another attendant helped out.
Same problem with aeroplan
Prós: "entrance with classical music! staff was friendly. probably in top 5 flights"
Contras: "Was very satisfied with everything."
Prós: "thebflight wqs smooth and on time"
Contras: "snack they gave something sweet at 07:00 AM"
Prós: "They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help."
Contras: "It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too."
Contras: "Seats very hard and uncomfortable in economy"
Prós: "Clean, safe short flights"
Contras: "The 30 minute layover was close"
Prós: "Nothing at all."
Contras: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."
Prós: "It was a high quality service hands down."
Contras: "The available entertainment choices were a little limited."
Prós: "Flight was in schedule, friendly staff"
Contras: "more than one hour delay, crew didn't arrange anything for passengers who had to catch a connecting flight in a short time. And according to other passengers, Austrian's flights are always late for at least 30-45 minutes since recent years."
Prós: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."
Prós: "The flight was short and got us there"
Contras: "This was not business service. The seats were uncomfortable, virtually no leg room."
Prós: "the flight missed my connection and they were AWESOME in handling it, getting me on a Swiss Air flight. That flight also missed its connection and Swiss Air took great care to put me up in a hotel. They made a frustrating situation so much smoother!"
Contras: "Delayed longer than the flight time"
Prós: "I like everithing was great . Thank you ."
Prós: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Contras: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."
Contras: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Prós: "Except eventually delay, the flight experience is good."
Prós: "Flight schedule, boarding management"
Contras: "No WI-FI service during my return flight, limited options for tv news programs."
Prós: "Arriving alive. Attentive service was a nice bonus."
Contras: "I am alive. Everything else seems utterly petty (even the total lack of dancing monkeys!)"
Prós: "Pontualidade e Conforto"
Contras: "Apenas serviram bebeidas"
Prós: "Pontualidade e conforto"
Contras: "Apenas serviram bebidas"
Contras: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"
Prós: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"
Prós: "Da maçã que foi oferecida a bordo como opção de lanche."
Prós: "Wonderful flight attendant. (I think his name was Stephen?)"
Contras: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."
Prós: "Left on time - arrived early"
Contras: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."
Prós: "Flight Attendants super friendly as well as ground staff in Salzburg."
Contras: "Seats a little tight."
Prós: "Got to destination safe and sound and was thankful for that!"
Contras: "Boarding was messy. Food was ick- "chicken" tasted like a grade d boiled chicken nugget, terrible texture. Ladies on flight were kind, although not terribly helpful. Movie selection was pretty small and lots of Rated R movies, hard to find anything in the middle (not kids, but not adult)."
Prós: "they asked me if I wanted an upgrade to business class - nice"
Contras: "they left all the lights on in the plane - difficult to sleep at night. Never had this happen before. Another lady from N.J., originally from SLovakia and going to Kosice for a visit complained about the same thing. SHe was worn out and so am I."
Prós: "Left on time, exit row seats and a simple, yet adequate meal. The beverage cart came by a few times."
Contras: "No tv, maps or entertainment at all."
Contras: "The aircraft was very old and smelled badly. The toillets didn't work properly and were dirty."
Contras: "When I was boarding all representatives was very unfriendly and I would say they were rude."
Prós: "We arrived on time"
Contras: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."
Prós: "Everything was great! The staff was friendly and really tried to make our experience the best it can be!"
Contras: "The only thing I didn't like was that in one of the bathrooms, the sink was clogged up a little bit."
Prós: "Boarding gate was fast to get into the aircraft, flight was on time. Staff was friendly and helpful."
Contras: "Nothing negative"
Contras: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."
Contras: "Austrian cancelled my flight from berlin and rebooked me 2 :/6: later without even letting me know, like if I don't have anything else to do than wait in berlin for 2 days!"
Contras: "The delay in take-off"
Contras: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"
Prós: "Quick boarding and exit off the plane"
Contras: "No little foot rest , no blanket in the winter"
Prós: "It was pleasant all around"
Poderia ter sido melhor entretenimento no voo, na tv
Tudo correu bem. Houve um pequeno atraso na saída, mas chegou na hora ao destino.
Correu muito bem. Houve pequeno atraso na saída, mas sem consequências.
Flight never showed up and there was no one at the airport to help .
We had something like 4 or 5 gate changes, plus a 30 minute delay. The cabin crew as somewhat more brusque than usual. Basically no food on the plane, but that's OK for a flight of this duration.
Too cold, food could be better
Lufthansa has crazy passport control policies
The crew is great. The seats were a bit small and there isn’t the ability to watch personalized programming like on the United planes.
Un-embarking in the middle of nowhere (tarmac) and being transported by bus is not very pleasant.
Check in and security in Faro was a breeze!
Voo com atraso, Equipe atenciosa. Entretenimento não se aplica. Tivemos problema com a liberação da bagagem, ficamos mais de uma hora na esteira à espera da bagagem sem nenhuma informação. O problema foi com a bagagem de todos os passageiros. Depois de uma hora e trinta quando formou-se uma enorme fila para reclamar as malas a bagagem foi lebrada. Até então nenhuma informação. Muitos passageiros habitantes de Munique foram embora e suas bagagens estavam na esteira.
The food on business class.
Atendimento impecável da Lufthansa
Atendimento impecável da Lufthansa.
Crew was slow and infective… Didn’t collect trash after service.
Prós: "The planes were well maintained. Good entertain emend choices. Food was decent too"
Prós: "Nada. Assento não reclinava"
Contras: "The transfer at Frankfurt was a horrible experience. The terminal for departure was all the was at the other side of the airport. Leaving me barely enough time to transfer."
Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"
Prós: "The crew was very nice and efficient, even though there seem to be only two of them."
Contras: "Seats did not recline, and it is hard for those of us trying to sleep after connecting from a trans-Atlantic flight."
Prós: "Never made it on this fliggt due to previous flight was delayed. Im stuck in London as of now. Never booking with kayak again"
Prós: "All great except my seat."
Contras: "Window seat was completely obstructed by wing!! Seat uncomfortable but sat on pillow provided which helped a lot."
Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"
Prós: "Do pequeno almoço"
Contras: "Os acentos"
Contras: "Airline canceled my flight with out refund or giving other options. Never will use them again."
Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."
Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"
Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."
Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"
Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."
Prós: "Clean, drink and water service was good and much appreciated"
Contras: "Seats too close to each other, must have added a couple of rows. awful. Internet wouldn't work, Food is a sad excuse on a German airline."
Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"
Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."
Contras: "Temperatura da cabine muito fria durante todo o voo"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."
Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."
Prós: "Friendly staff"
Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"
Contras: "Comida e espaço da aeronave"
Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."
Prós: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long."
The only problem always with Wizz air is: “late”. Either it's the departure or it's the arrive, they're always late.
The delay was unpleasant. I liked the quick boarding.
Eu não consegui fazer o check in
O QUE NÃO GOSTEI FOI DO CHECK-IN A TER DE SER FEITO NO AEROPORTO
Cumprir horários. Controlar o uso de máscara pelos passageiros
Positive: The flight was on time, which is quite a rarity, especially for low-cost carriers. The flight attendants "upgraded" me to an extra legroom seat (although it was more for practical reasons, as they needed someone by the emergency exit). Negative: In full Covid-19 pandemic wave, most of the passengers were checked for boarding, but instead of either being allowed to directly board the plane or at least to wait in front of the boarding gate at a relatively safe distance, everyone was crammed into a tiny space between the boarding desk and the actual gate. I'm not sure I wouldn't been comfortable being piled together with 150 other people in a little over 50sqm in "normal" times, let alone during a pandemic. Also, despite the plane only being at around 2/3 capacity and most of the extra legroom seats being unoccupied, the flight attendants were very reluctant to allow a fellow travel companion to sit in the same extra legroom row with me, because "these seats cost more than the regular seats", which I thought was very petty (regardless of whether it was company policy or the attendants' own rigid attitude towards the situation).
Prós: "Seats are ok but unable to recline"
Contras: "Keep up the good work"
Prós: "Crew were very professional"
Contras: "The seats"
Prós: "Flight duration"
Contras: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Contras: "not charge me for carry on luggage"
Contras: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."
Contras: "I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off."
Prós: "We had an eventless and safe flight and it was not too cold on the plane."
Contras: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Contras: "Weirds sounds near first rows -- like compressor working or something"
Contras: "Flight was late abolutnie 1 hour"
Prós: "We landed"
Contras: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Prós: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Contras: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Prós: "Tina voo marcado para as 12:30 e o voo foi alterado para as 8:30 sem sem aviso prévio. Tinha carro alugado, tinha um cliente ainda para visitar e tive de alterar tudo. Inadmissível!!! Momondo nunca mais e vai ser a opinião que vou passar no meu circulo de amigos. Muito mau!"
Contras: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Contras: "Space between the seats."
Contras: "alertar sobre compras de bagagem e nao ser tomado em conta a compra ja feta antecipadamente, tendo que pagar 3 x mais e nao poder usar a bagagem adicional que ja usei absurdo! Um roubo, se puder nunca mais, pior em nenhum lugar isto foi informado que se comprava 15 kg de bagagem nao pode ser usado"
Contras: "Application instruction on baggage hande king and que to boarding."
Prós: "Tripulação simpática. Voo a horas e aterragem suave."
Contras: "So hot the flight. Seemed like a sauna."
Prós: "On time departure"
Contras: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."
Contras: "Distância entre bancos curta, com pouco espaço para as pernas."
Prós: "Flight arrived"
Contras: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Prós: "The air hosts and hostesses were very polite and courteous."
Contras: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Prós: "No delays"
Contras: "Paid for priority and was put on the same bus as everyone else and because I entered first the bus I was last to exit making paying for priority completely useless."
Contras: "Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices."
Prós: "We got to our destination."
Contras: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Contras: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Contras: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."
Contras: "2 hrs late and we missed all our following connections as a result."
Prós: "O voo foi quase pontual. Normal para voo low cost."
Contras: "Embarque caótico, falta de avisos e inglês péssimo da tripulação"
Prós: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."
Contras: "It a good option, a good price, i will fly again"
Contras: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"
Prós: "Pleasant staff."
Contras: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Prós: "The staff and flight were top knotch . Could not fault them ."
Contras: "Nothing to dislike ."
Prós: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Prós: "Standard service , even was late come almost in time"
Contras: "Was a bit late"
Contras: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"
Contras: "Everything. Worst service I have ever seen on a flight."
Prós: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Contras: "The flight departed around half an hour late."
Contras: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"
Contras: "i would seem that evey Wiss-Air Flight on the route we were on is always late, stuck on the tarmac in a bus in 30degs with NO aircon is not on."
Prós: "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Contras: "seats could be a bit more comfy"
Voo low cost, por isso nada de mais a exigir...
Não pude embarcar pois a tripulação disse-me que o vôo estava atrasado e que eles não poderiam me realocar em outro vôo, tive que comprar outra passagem e não tive direito nem sequer a reembolso.
A falta de organização no embarque, à falta de preparo dos funcionários no embarque e no voo, minha filha pediu uma lasanha durante o voo e precisei por duas vezes chamar porque esqueceram os talheres, a lasanha esfriou. O senhor de idade que pediu água para os remédios e se estressou no final pela demora e o pedido ainda assim demorou a ser atendido. Fora o atraso de mais de uma hora
O encosto era muito inclinado pra frente. Além de ser muito apertado, a posição inclinada pra frente fez o vôo ser extremamente desconfortável. :-(
Atrasado, equipe antes do embarque mal educada
Despachar as malas e o embarque correu melhor do que esperava. Descolámos e chegámos a horas, portanto foi bom. Mas a Ryanair nunca prima pelo conforto e, sim, é barato, mas é preciso pagar por TUDO à parte, pelo que acaba por ficar um preço semelhante a outras companhias. Só fui na Ryanair porque era o único voo directo disponível no dia em que queria ir.
É ridículo viajarem duas pessoas e cada uma ficar em lugares opostos na aeronave.
Tudo normal, não vejo a necessidade de de fazer um novo checkpoint quando não se tem malas de porão.
More than 3 hours delayed
Flight was delayed by two hours and very little information provided
Comprei os bilhetes pelo site kiwi. Não entregaram os bilhetes pelo email. A ryanair criou dificuldades para emitir no aeroporto. As poltronas são muito apertadas. Sou alto. Foi um sofrimento a viagem. Ryanair nunca mais
Delay nearly 2 hours, they know what they doing ,because if it was 2h delay they have to pay us. But luckily 1h48 min lol. Disrespect with clients
A temperatura estava muito alta mas o levantar e a aterragem foram incríveis mal se sentiram
Kids being animals kick people's sits and the usual 2.5h delay in departure (they make it so one cannot claim). Perfectly fine if it's a free service but horrible and lame being a paid flight.
Foi tudo impecável. Todos sempre atenciosos
Had a drunk guy by my side trying to mess up with me
Uma hospedeira portuguesa muito simpática e muito bom . Ela mi vendeu um perfume muito bom
Contras: "Correu bem, e na normalidade."
Contras: "A água poderia ser grátis."
Contras: "Easy checkin Comfortable seats Fun cabin stewards Great flight Great price"
Contras: "Stress dos restantes passageiros dado os atrasos. A culpa não é da empresa, visto o preço não estou a espera de comida nem de mordomias."
Contras: "Correu tudo normalmente"
Prós: "Pontualidade e tripulação atenciosa"
Prós: "O voo em si. Foi seguro e rápido."
Contras: "O conforto dos bancos e a falta de espaço para as pernas, o facto de termos de pagar mais para levarmos uma mala de rodas pequena e para nos sentarmos ao lado do nosso companheiro de viagem."
Contras: "we were 4 person traveling together and all seats assigned were separeted, including 2 children"
Contras: "The landing was very rough. My mom and I felt sick."
Prós: "Very organized and very easy boarding experience."
Contras: "a tripulação do avião cancelou o acesso à gate antes da hora prevista tendo arrancado, deixando mais de 6 clientes em terra. é inexplicável esta forma de actuação tendo em conta que quem paga pelo serviço deveria aprimorar e dedicar-se a prestar um bom serviço. para mim a gota de água, não volto a contratar serviços a esta companhia."
Prós: "Simpatia da tripulação"
Contras: "Atraso de 1 hora"
Prós: "De tudo, tripulação Portuguesa super simpática"
Contras: "Tudo estava bem, sem reparos a fazer"
Prós: "Yes, the onboard crew did a great job."
Contras: "Their crazy rules with “hand luggage” makes me nuts."
Prós: "Tripulação prestativa e simpática."
Contras: "Voo atrasou mais de 40 minutos."
Contras: "O avião não estava limpo, estava cheio de papéis por todo lado inclusive nos bancos"
Contras: "Um voucher de lanche devido ao atraso de mais de 2 horas"
Prós: "Cheap flight"
Contras: "Less time in the boarding line and less interruptions to sell things."
Prós: "The price of the flight"
Contras: "1 hour late departure"
Contras: "Preis des Gepäck und das ich 40€ für 10kg zahlen musste"
Contras: "O embarque é sempre muito ruim."
Prós: "A educação dos tripulantes."
Contras: "They charged us an additional 55 Euro per person for a boarding pass even when we have checked in on-line the night before."
Contras: "Ryanair service such as online checkin is not clear saying."
Prós: "Da qualidade versus preço"
Contras: "Atrasou 15m, nada de especial"