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the swimming pool and the beach the staff was poorly trained, the hotel was run down, bathrooms were not up to scratch, towels were old
Very conveniently located. Quite location with magnificent sea views. Within walking distance from downtown. Excellent breakfast.
24h room service room interior a bit outdated
Excellent location, Very friendly and helpful staff, We have a very good time. Thank you!! N/A
People (service), breakfast, position, free Internet, free (supervised) parking, ...
The view of the thermaikos gulf. Very good breakfast. Spacious room. Great location. Separate beds instead of a king size bed.
Great location, excellent resturants, very nice staff. Rained two days.
Good location,good service, excelent breakfast, parking
The room was top.. really luxurious... and the best of all was the perfect breakfast... I think its the best I ve ever seen .... really delicious... I definately recommend this hotel... giorgos :) Everything was excellent
Very close to the city centre. By the sea. Spacious rooms. Rich breakfast and marvellous breakfast room. Sea view.
Excellent spacey room, balcony with awesome view.
The personnel were very helpful.
Location Bathroom was not clean, the location of our rooms were at the back side of the hotel (might be the worst rooms).
The cleanliness of the hotel in general and especially of the room.good variety quality breakfast. N/A
standard room means rooms looking at backyard air-conditioners farm, room was very noisy and hot. If I had known that I would not choose.
Location was great. The hotel is not a 5 star property. A standard double room was bookd and we receivd 2 twin bds pushed together. Not impressed.
Excellent location and value for money.
The location! Small rooms/ Poor Breakfast
the roof garden
Excellent location, near bars and restaurants and seaside I ended up in a room at the back with a very bad view on rundown buildings. Both pool and fitness room were closed and the staff was unfriendly. I had clearly expected more for this price and the rating of the hotel.
It's located to the heart of the town! Everything is just a few minutes walk around. On the back-side rooms, if you open the window smells badly!
We just loved it! It is located perfectly - if you stay at the waterfront-side, you fell like being on a stylish cruise liner. And the staff is very friendly and helpful.
They really made you feel special.
Very nice, modern hotel with great service. The location is perfect. Hotel is only 1 year old, so everything in the room is new and sparkling. the pillows and the mattress are really hard, uncomfortable to sleep on, also there is no tea kettle in the room
Excellent hotel, fantastic staff.
Very central location, beautiful sea view, staff was really very friendly and helpfull
The location was great, the staff was polite and very attending. The hotel was very clean.
Friendly staff...great design in the room...perfect situated for business trips as also for city tours...central..not to far away from the hotel is the airport(25 min away)..it's clean and really good beds for a good sleep...
Outstanding service!!! Everything was excellent, will stay again.
Luxurious and comfortable with great service. Great bathroom and bed.
Nice furniture and decoration The room was very small
Great location, great clean room for the price. Overall, it is a nice place and I will stay there again if I am in the area. No wifi, not to many channels on the tv, but you dont go to greece to watch tv so no big deal. The man at the front desk was not the friendliest, but i left a jacket in the room and he got it to me before I drove off.
the staff is very, very friendly and helpful. restaurant prices are reasonable. rooms are tiny and bathrooms also. towels are overused and of poor quality. the area the hotel is located is of bad reputation. i do not recommend it for evening walks especially for singles.
Excellent value for money, clean, friendly staff. Nice location close to city attractions. Room was very tiny
Modern convienient hotel, staff were very pleasant and helpful. Parking was next to impossible. The rooms whilst well furnished were very small
Centrally located, pleasant and helpful staff, attractive facility We could not control the temperature for the air conditioning; information in the room said it was set for 20-22 degrees, but it was much warmer than that.
it was near of the center of the town so it was easy to go to our room any time.we could easily go for shopping or to the mesaums.it was very clean. it was small but enough for a couple. the breakfast it was just ok.i would prefer to have the choice not to pay for the breakfast,because i think that it the price of the room it was expencive. the elevator was small only for 3 persons without their luggages. finally the bathroom's door was from glass.
Everything. Breakfast variety (but this is very small moan).
It was quiet, clean and friendly Internet was not connected properly, but it may be was my fault in setting the parameters
Excellent!I've recommended it already to my friends.
they make 30 minutes to make my bill and charge the credit card and i was on a hurry
Beutiful Hotel in Heart of Thessaloniki, perfect conditions, goog food and very cheap for such ideal quality. we strongly recommend this for other who will trip to Salonica
Anatolia was a calm oasis in a busy city. The rooms were very comfortable, the breakfast was good and the staff were very friendly and helpful. Yes, they advertise that parking is available but it is on the street unsecured parking and our car got vandalized. They were very helpful though about calling the police. It is also a bit further away from the city center that I anticipated.
the fact that it was very modern, clean and every detail was well given attention
Location, room, breakfast, helpfull staff
Very clean. Friendly staff
nice location, friendly staff, good interior little bit noisy
The clean room and bathroom, especially the new overall furnishings and fittings. The fact that I had asked for and was given a quiet room.
Staff friendliness, cleanliness, lovely breakfast, beautiful rooftop pool with great restaurant and bar Distance to city centre, need to use taxi to get around. Hotel shuttle was fantastic when it was available. Shuttle bus drivers were great, very knowledgeable.
Good hotel, location was also ok, in 5 min with taxi/shuttle you are in downtown. Internet did not worked during my stay. They promised internet connection and that was one reason why I have chosen the hotel. I was forced to use data roaming and my total data transfer for my 2 days stay at this hotel was 400€. Business people, avoid this hotel!
The design and the Stuff. But unfortunately, only this. If you are above 1.87 is impossible to shower. Because there is simply no way to hang the shower telefon! A small detail that makes the difference. Especially after a long road trip from Athens.
great facility, modern, beautifully designed, great service executive lounge needs improvement
Exceptional interior design, good lockation, very friendly stuff, up to date to the offered services, exceptional restaurants and over all a very good city hotel. Better trained stuff. They are very friendly but I think that they need further training to meet the very high standards that the hotel is trying to set. I also think that the parking should not be charged.
The hotel is well located.It is close to city centre,and public transport.Friendly staff,modern design ,very clean hotel and very confortable bed!As hard as we tried, we couldn't find anything negative. I think that the parking should not be charged.
room cleanliness was perfect. the location is not very good.
everything was absolutely perfect! too much energy consume
coco mat beds, easy access, hotel style & vibe WiFi & parking not free of charge. 15 euros per each per day for room surfing. Also no cable tv in the rooms...
Spacious room, bathroom with bathrobes, buffet breakfast and the helpfulness of the staff. My car had a trouble with battery/engine and they immediately called a repairman although it was past mid-night. Disposal slippers were of bad quality for a 5 star hotel.
a duvet would be better than a blanket
Location - center, availability of parking, facilities
staff, breakfast, amenities
Nice location for dining and shopping. Perfect location for sunset view (seaside rooms) no elevator in basement carpark and carpark price is not fair
There was a one-night offer for the suite at the 6th floor so I stayed there. It was an excellent room, apart from the bathroom that looked poor. The style and furniture was old-style, a bit 'heavy' for me but classy I might add. The balcony is non-existant, while there is no clear view because of other hotels, you can still take sneak pick at the sea... But it's too small. The suite bathroom was too small also, but decent. Note: I didn't have breakfast, so I don't know if it's good or not.
Good location and elegant rooms. Heating in the room cannot be adjusted.So the room becomes like a hell, until you realize that you can totally shut it down.
Almost Central location, very good reception and porter staff, a bit old fashioned but clean and comfortable. A bit overpriced.
nice place and good location
due to the status of the room, it is probably a 4 starts and not a 5 starts. It is quite aged (mainly the bathroom).
Este hotel é um bom hotel mas não tem nada de exepcional, não é uma 1º alternativa, visto haver na cidade alternativas bem melhores na mesma gama de hoteis. o staff é eficiente mas os homens particularmente nao são dotados de muita simpatia, o staff da limpeza esse sim foi de uma enorme simpatia e profissionalismo a localizaçao é pessima. fica junto de um porto que tem um cheiro horrivel. Há alguns senhores da recepção parece que "todos lhes devem dinheiro e ninguem os paga". Não é uma primeira alternativa de escolha.
On site car parking. Excellent location in centre of city. Good breakfast. Friendly staff - as always in Greece!
The location. They couldn't change money at the reception.
The room was a reasonable size and very clean. The reception staff were efficient and friendly. The hotel was in a good position for viewing the city and near to most tourist attractions. The breakfast provided was good and there were a lot of options available. There were no tea/coffee making facilities in the room.
Location is quite good, near to the center of the city and near to the pub area. The bathroom was very small, no window or any other mean of aspiration. the blankets and other room facilities look quite old.
clean and simple rooms and bathroom. The front desk staff were very pleasant and always helpful: arranged car parking in a jiffy, etc. Surprisingly, the free breakfast was really solid: fresh vegetables and solid coffee. Elevators were a minor hassle. Two tiny ones. Each fit two people comfortably. Had to wait or skip because too full.
Hotel staff were extremely friendly and helpful. Rooms were very clean and well stocked. Location to local attractions, restaurants, etc made it extremely accessible. Breakfast buffet was wonderful and was open all morning long instead of like many hotels that close their breakfast before midmorning.
Very close to the city center, very good beakfast, parking available at the hotel, which could be usualy a problem in Thessaloniki
Clean and comfortable rooms, good breakfast, central location. The street is noisy.
Great location in city centre. Easy to get to bus station and airport by bus. View of water. Good breakfast and helpful staff.
location, fact of having 3 beds in the room, early noisese of a close factory
The location was good. Train station was about 10 minute walk and very easy to find. Rooms were a good size and clean. 15 minute walk to some great evening dining. Great value and we would definitely stay here again.
I like everything at the Excelsior Hotel. I wish l could come back again. No.
I liked everything.
The staff was very helpful and courteous. The location is excellent. The rooms are tastefully decorated and pleasant.
great staff, always ready to assist friendly but very professional- ex. breakfast waitress...., breakfast had great selection and fresh ingredients... great design and style...we loved the separate rain shower in our room not really
I love the historical setting and the excellent comfort and staff. It served our purpose of rest and recovery for one night (very quiet, despite its central location on a busy, narrow intersection).
One word , perfect . Everything was great , the location , rooms , breakfast and especially the hotel staff . We had a wonderful time , thanks to everybody .
Hotel deserves all merit for good service. Good location for a business meeting. The area around the hotel is somewhat shabby - so you do not leave it.
Nice building and very good room design. Very good offer for suite upgrade. Complete facilities for relax and fit. Large garden park. ATM (cash dispenser) not working for almost one full day.
I couldn t pay the bill with Diners international card
The hotel has a wonderful garden with a great pool, almost like a resort. The gym and the indoor pool looks also nice. The food is excellent. Location may be bit far from the city but close to a water park and a mall - which was our priority this time. Hotel did not prepare an extra bed, although I indicated it on the booking form. Breakfast is not included, which is a bit strange in Europe.
friendly personel, very clean rooms, exellent service
Comfortable and luxurious The location is difficult to find
more restaurants required. .The dinner at the rerstaurant was rather disapointing
breakfast, pool, spa, gym, service, view no!
Localização excelente (Laladica tem bares, restaurantes). Perto do beira mar. Aptos. supers espaçosos e reformados (quarto e sala). O pessoal do hotel nos ofereceu late check-out por haver disponibilidade, sem pedirmos. Não dá para chegar de carro (rua fechada) mas tem estacionamento bem perto - 15 euros por dia... internet é paga mas funciona bem e não é cara - 2 euros a hora
The style and the location of the hotel. It is very pleasant to stay and you do not need a car to move around the town. A lot of nice restaurants and bar within 200 m Not really.
Very friendly staff, well decorated bedrooms, nice spa and excellent location (city centre) A bit noisy (wooden floors in the halls) and we had to wait an hour at the restaurant to get a risotto and a chicken fillet!!
The location was excellent. No fridge in the room, no parking for hotel guests, poor breakfast.
Good central location, wired internet worked fine, the breakfast was not rich but decent. The room was not non-smoking, you could smell the tobacco in the air.
Superb design, friendly and helpfull staff, nice localization. Humble breakfast :(
Hotel rooms are perfect – better then at the pictures on the hotels web page. Bathtub is huge and at the same time easy to use while taking shower. Hotel is close to all shops, restaurants, bars and sea front. Friendly helpful staff, but some of employees (who worked also for room services) does not speak English, mostly just Greek or Russian, but that never created any problems - if I had more queastions some other girls get in to teh contact with me. Fixed our ironing very fast. No parking. Very poor room service menu (restaurant menu) and half of the offered meals were not available for long period. No internet in the room (in the web page it’s saying that all rooms has wireless).
room serviec great, staff helpful beyond call of duty Roomw was smokey which was not pleasant. Room was unbeleiveably hot, it opened into a covered courtyard whicj did not cool the room.
location services, hotel staff,
The best hotel in the best place with the best service, comfortable excess, room class with excellent home South American restaurant, we’ll definitely will come back and recommend to all our friends. nothing, simply perfect
The Hotel offers excellent services, is located at a great spot right in the city centre, and gives the visitors a sence of "home". You don't need a car to get around. Some special price offers once and again would be nice.
excellent location absence of free parking (It is very close to the parking lot at the Eleftherias square which is very expensive and crowded)
All the people were great, very frendly and professional. Very close to the center and restaurants. Breakfast was excellent. Rooms were silent, clean, comfortable and authentic. Nothing. Perhpas non-availability of parking.
architecture, big rooms with balconies, location on pedestrian square, near restaurants, shops, film festival, in old part of thessaloniki
Location, good standards of comfort and service. n/a
The hotel is in a great location, facing a lovely square with bars and restaurants. The staff are very friendly, the suite was comfortable. The dining area is a little lacking in atmosphere - but this is a very minor issue.
Free upgrade to excellent suite
the room was too small for a 5 star hotel
The hotel was nice. Stayed on a non-smoking floor. A/c did not work that great but the weather was also very hot. Room was small but comfortable. Small TV but was able to catch the BBC. Parking a plus. Bell captain was VERY nice and most helpful. Breakfast was too expensive. Bathroom had a drain on floor/plumbing smell..had to cover with floor towel....sort of stinky.
Parking - difficult and separately charged
About 15 minutes from city center by walk. I wait about 25 minutes for parking man brings my car.
The hotel was not comfortable and clean. All pictures on the internet were the different or at least had been taken when the hotel was brand new. But now hotel is quite old furnished. The rooms were not enough big for families.
I liked the room, the staff were friendly and willing to give allways info about places to visit. It was generally fine.
easy check in, room was ready before arrival tv remote, safe was out of operation
Hotel Stuff was very helpful,location of the hotel is perfect. Car park was small and I had to park out side and had to carry all my bags to there while leaving.
Location is close to the train station and reasonably close to the centre (sort of 1 km from Aristotle square). The staff is excellent, facilities are good, and the price is reasonable for a hotel of that standard. Internet access was not included in the rates
Central location, at equal distance between the train station and the heart of the city, away from the somewhat shady streets around the station. Very friendly staff. Clean bathroom, convenient shower. Some room facilities were not properly maintained: the window shutter was stuck in middle position allowing some light to get inside the room in the morning, the wired remote for the A/C was hanging loose from its wire. Inadequate soundproofing, mostly because of the room door.
The Hotel location is very good.It's close to Restaurants and tavernas and shopping center.Stuff is very good and helpful. The bath tub was too small and all the water flowing outside when you took a shower..
The stuff were very friendly and helpful..Location was good. They could put a tea pot and coffee pot to the buffet..There wasn't any tea or coffee pot and you were asking to the waitress for bring you a tea from the kitchen..And you're loosing your time while waiting a tea.
Friendly staff. Good service. Located close to the center of the city and close to the train and bus station. Also very close to the port and the sea. The rooms need a bit of restoration
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The location of the hotel is great. The room that I stayed it wasn't clean and it was very small.
Its location being in the center is vey convenient for many things No complaints as such
location small rooms, old building, need desperately renovation
The roon that we finalliy got, was a suite (junior) for the price of normal room booked on line. The renovation is well done. Some secoond things: the pillows, the toilette paper, the shampoo (I think they had added water...) and that the breakfast was not included and they asked for it 15,00 E extra for each person a day.