Voos para Orlando

Prós: "The crew was super friendly and attentive. Best in flight service I have received in a long time."
Contras: "The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack."

Prós: "Flight was cancelled. Kayak did not notify us. We found out by accident. There was no customer service from kayak. We had to solve with with the airline"

Prós: "The crew was friendly and helpful."
Contras: "The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable."

Prós: "Tripulação"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"

Contras: "Flight was 90 minutes late."

Prós: "Nothing to like"
Contras: "No entertainment, un friendly crew, terrible food"

Prós: "Food was ok"
Contras: "AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only"

Prós: "Captain was great !"
Contras: "Food"

Prós: "My husband was on a business trip and his company booked him in business class. Economy was overbooked they cave me a free upgrade so I could sit with him!"
Contras: "Cost of extra bag. Also size limit for overhead carryon"

Prós: "The food"
Contras: "If there was Headphones on flights"

Contras: "No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point"

Prós: "Amazing crew"

Prós: "Food, crew"
Contras: "Comfort seats"

Prós: "Crews was very good and helpful."
Contras: "I have to pay $100 at the airport for my second bag, which was a total surprised to me. Because when the question of how many check bag came up and I put in 2. There should be a warning come up that it will be extra charges for the second bag."

Prós: "On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs."
Contras: "Our flight was delayed and the seats were narrrow."

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Prós: "Great friendly crew. Efficient systems."
Contras: "Tight seats. Very little leg room."

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Excellent"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "crew are well trained"
Contras: "chicken dinner was not tasty at all"

Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"

Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "Everything was perfect"
Contras: "Everything"

Prós: "See above."
Contras: "Hard to see monitor for films and to hear through earpiece."

Contras: "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"

Prós: "Crew very courteous as usual"
Contras: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"

Prós: "Crew great service"
Contras: "Boarding was slow —delayed takeoff for nearly an hour"

Prós: "good flight didn’t have any problems"

Contras: "The flat bed is narrow and VERY hard."

Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"

Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."

Contras: "This is ever the first time we flew with Swiss air and will be the last time. The seats are too tight. If the person in front of you inclined his chair for better comfort, then there is quite challenging for you trying to get out of your seat for washroom etc. The crew services were terrible. Between meals time, there were completely no services such as offering water/drink etc.-did not see a single soul of them, especially on a 9 hours long haul flight! The food was ok. The only thing I like was the chocolate handed out at the end of the journey."

Prós: "Unlike some airlines the cabin crew is professional in appearance and behavior- courteous and pleasant. My husband and I enjoy the fact that ski equipment is taken without additional charge. The direct flight to Zurich is very convenient."
Contras: "Having to pay for seat selection"

Contras: "My Swiss flight to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."

Prós: "2 seats on outside sections not 3, so you can sit together as a couple and not have a random stranger in seat 3."
Contras: "Leg room is on the tighter side!"

Prós: "Air hostesses were very courteous, friendly and the cabin was clean and comfortable. My flight from jfk to Geneva (then Zurich) was cancelled due to weather in Geneva (Swiss 23) so I got upgraded to a delta flight to Brussels then to Zurich Comfort+ !!! Thank you!"
Contras: "Flight from Zurich to Johannesburg: Swiss 288 (airbus a340-300) Sat in the last row of the Swiss air flight, economy, which was okay but our whole row video enternatinment system didn’t work. You’d pick a movie and it wouldn’t play. The games, camera and flight status animation all worked but not the movies. Air hostess tried resetting , still nothing. But it was a great opportunity to have a lovely conversation with my new German Friend Barbara and read my book! More lactose intolerant alternatives for breakfast which had much (cheese, yogurt, croissant) Other than those two , excellent flight. Thank you Swiss!"

Contras: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Contras: "Delay"

Prós: "Very good service"

Prós: "The attention to Detail during the entire flight. Sure beats the US flights!"

Prós: "Smooth flight"
Contras: "I ordered a kosher meal and did not get it. The seats are very uncofmfortable. When the one in front puts their seat back it goes almost in to the face of the one behind."

Prós: "check-in at Kloten,wheelchair assistance, boarding, food, bar, general service, uneventful flight, in short: THE WHOLE TRIP Peter Hz"

Prós: "Fully reliable"

Contras: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."

"Flight was overbooked and we didn’t leave on time."

"The 2 hour delayed and the seats were very uncomfortable for economy"

Prós: "The crew."
Contras: "Nothing was mediocre about the crew or delta. The other passengers around us made a 4 1/2 hour flight feel like 8 hours of hell."

Contras: "Delayed boarding"

Contras: "Great flight"

Prós: "The space between passangers and the steps the crew took to ensure our safety."
Contras: "Nothing it was a perfect flight."

Contras: "Seats were a little dirty especially for the COVID-19 going around."

Contras: "Conforto"

Prós: "Crew was helpful, friendly and offered great service."
Contras: "I felt everything was pretty much fine. I thought that some of the Captain's announcements were hard to hear, but it's just a minor issue."

Contras: "Sitting in first class"

Contras: "O espaço entre as poltronas"

Prós: "Comfortable seats, nice staff, clean facilities"
Contras: "Nothing"

Prós: "Da tripulação e entretenimento"
Contras: "Conforto. Espaço entre os bancos muito pequeno em todos os sentidos. Comida. Nada incluso em mais de 4 horas de voo , apenas snacks e no horário de almoço."

Prós: "A tripulação super atenciosa e disposta a ajudar"
Contras: "Aeronave muito pequena e desconfortável"

Prós: "Foi tudo ótimo, atendimento, embarque rápido, entretenimento, comida boa."
Contras: "Só para dormir e sempre desconfortável."

Contras: "Meu voo atrasou e acabei perdendo a minha conexão."

Prós: "Comida e entretenimento."
Contras: "Conforto. Pouco espaço para as pernas, voos domésticos são mais confortáveis do que esse voo internacional."

Prós: "As refeições, entretenimento e cordialidade"
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal"

Prós: "A comida, o entretenimento, pontualidade."
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal."

Contras: "WiFi didn’t work at all."

Prós: "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"

Prós: "Seat was great, complimentary snacks and alcoholic beverage"

Prós: "Crew, as always, excellent. The people of delta are what keep you coming back."
Contras: "Flight was delayed (for no reason) for more than two hours, with no speak whatsoever about it"

Contras: "It could have left on time or they could have told us they weren’t leaving and let us get some sleep."

Prós: "avião antigo mas confortável. serviço de jantar razoável."
Contras: "embarque confuso. a Delta resolveu me separar da minha esposa, em um voo de 10 horas, colocando-nos em assentos “separados” pelo corredor SEM RESPEITAR A ESCOLHA PREVIA DE ASSENTOS."

Prós: "embarque rápido. avião moderno."

Contras: "Atraso de mais se 6h."

Prós: "The crew was one of the best I have ever experienced. They even had the flight deck wish a happy birthday to my 89 year old mother in law."

Prós: "Great food and service in first class"
Contras: "Water waiting on table on arrival"

Prós: "Filmes"
Contras: "Poltronas, conforto... um verdadeiro pesadelo, não dá pra descansar ou dormir."

Prós: "Embarque no horario"
Contras: "Comodidade"

Prós: "Da rapidez o voo de Vancouver a Seattle durou 35 minutos..."
Contras: "Ter um avião mais confortável. Esse era péssimo minha cadeira estava com o braço esquerdo quebrado... Não reclinava a cadeira... Uma lástima!!!"

Contras: "Embarque foi sendo adiado de meia em meia hora, sem previsão real de quando iríamos embarcar. No final, o voo acabou sendo adiado em 3 horas."

Contras: "Tripulação pouco cordial. Comida regular. Café da manhã bem medíocre. Assentos muito desconfortáveis e apertados. Sistema de entretenimento travando continuamente."

Prós: "Sinceramente, nada de positivo que tenha se destacado"
Contras: "O tripulante ficou falando mal do Brasil para mim quando chegamos, o café da manhã foi uma piada."

Contras: "Foi um pesadelo. A Delta jogava a culpa na Gol que jogava para a Decolar. Isto de meia noite até as 3 da manhã no aeroporto do Galeão. Só consegui ser realocada em outro vôo da Gol para os Estados Unidos no dia seguinte, Tive que sair do aeroporto SantosDumond no Rio para Brasília em 19/dez à noite para só pegar outro voo no dia 20//dez pela manhã. Todas as despesas de hotel, alimentação e transporte em Brasília foram custeadas por mim. Não recomendo comprar passagens internacionais pela Decolar.com. Principalmente se houver mais de uma cia aérea envolvida na mesma viagem"

Prós: "vôo aterrissou em W.DC 25 minutos antes do horário fixado pela companhia. Excelente"

Prós: "The food and the treatment"

Prós: "Atendimento do balcão no embarque, qualidade dos serviços de bordo e as malas terem chegando corretamente. Muita pontualidade de horário."

Prós: "Very comfortable, great entertainment selection"

Prós: "Almost everything"
Contras: "Could not get entertainment interface with my tablet to work, especially since I paid extra to do so. Could not access live TV on my seat/chair screen."

Prós: "Excelente"

Prós: "Voo saiu no horário e chegou 20 min antes do previsto"
Contras: "A falta de espaço e conforto acentua-se cada vez mais!!!"

Prós: "Tripulaçao de cabine jovem e atenciosa."

Prós: "I loved flying delta comfort. I’m going to do it more often."

Contras: "6 hours late. Unacceptable."

Contras: "Atraso de 1h na saída. Delta deve prover meios facilitados para rearranjar conexões perdidas, mesmo c outras companhias n parceiras."

Contras: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"

Prós: "I think they flew so fast. We could land almost on time even though we departed a hour late. Airplane was new and clean."
Contras: "Boarding was chaos. They overbooked 25? 45? Anyway, they are in panic. They tried to request ppl to take next day flight by giving away 300 gift card etc. the ppl who were told there are no seats upset and arguing at the gate. Flight was delayed for one hour. Once we are on airplane, they are still shuffling seats around, so ppl cannot move forward. Just standing there for 10mins waiting for things to settle. Flight attendants did not give us a headphone. (I have a headphone for iPhone X so I could not connect it to their entertaiment system.)"

Prós: "Everything went as smoothly as possible. Not a hiccup. Great price, great flight, great experience!"

Prós: "Nada. Assento não reclinava"
Contras: "Confirto"

Prós: "Very Organised and punctual"

Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"

Contras: "Depart on time"

Prós: "The crew did their best, but the seats were very uncomfortable;.The food was uneatable."
Contras: "Everything."

Contras: "For some reason there were 4 really young children seated all in the same area. Kids will be kids, but perhaps spreading them out wouldn’t make one particular area so loud and disturbing. Boarding the plane I a more orderly way would also help."

Prós: "Tudo foi bom"

Prós: "United airlines check in lady in Knoxville TN, She was efficient, caring and awesome. I also loved the air hostesses on Lufthansa flights, they found space for my bags on board and took care of me all flight long!"
Contras: "Lufthansa gate staff may be in need for a better attitude and not the one of a disgruntled child. I would have expected my 3 checked in bags to arrive with me in Cairo, they did not, so making sure the checked in bags arriving with the passengers can be an needed improvement!"

Contras: "As refeições."

Prós: "The crew"
Contras: "The served dinner 45 minutes before landing, kind of a waste at that point, 2 hours before landing would have been better. Also, parents need to parent their children instead of letting them bother other travelers while they watch movies."

Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "Quick and easy flight decent cold sandwiches."

Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."

Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"

Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Food and Drinks"

Prós: "Crew and food."
Contras: "Entertainment was ok."

Prós: "Other than being too late it was everything ok."
Contras: "We had a very late departure but it wasn't anything Lufthansa could control"

Contras: "Temperatura da cabine muito fria durante todo o voo"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Prós: "Pleasant crew"
Contras: "No complaints"

Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."

Prós: "Flight was good."
Contras: "They lost 2 of my checked in bags and damaged 2 others."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Nada."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."

Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"

Prós: "Nada"
Contras: "Comida e espaço da aeronave"

Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."

Prós: "The free entertainment sections were good with recent movies. The planes were on schedule and I made all my connections which was great"
Contras: "The plane was older 747-400 but that is no excuse for the layers of dirt or dust on the air vents and ceilings. I actually took a photos and will be forwarding to Lufthansa. The couple in front of us actually took a wet wipe and wiped down there area and ceiling. Also the boarding process was a mess we actually were taken by bus to the aircraft that was at the freight depot and had to climb stairs to get on the 747. I’m not sure how they handle the passengers with mobility issues. First time flying with a European airline and I was told the service was better not on this flight."

Prós: "Great entertainment choices"
Contras: "Boarding by rows or areas would be better than the masses all at once after 1st class and business."

Prós: "Everything except boarding"
Contras: "Boarding process was incredibly disorganized"

Contras: "Delayed in plane almost an hour after landing before being allowed to deplane"

Prós: "We were kept informed of prigresd"
Contras: "Delay"

Prós: "Some of the food was hot Good movie selection Peesonal entertainment screen"
Contras: "Some food was not hot No extra breat was offered No air conditioning for most of the flight, ...disaster No earphones for the first hour and the last 30 min"

Prós: "N/A"
Contras: "It didn't happen"

Contras: "Sem entretenimento a bordo"

Contras: "Demora na retirada de bagagens"

Prós: "Crew and entertainment options"
Contras: "Passengers gathering against crew instructions. Large group behind me was loud and inconsiderate."

Prós: "Nice crew, good entertainment, efficient flight"
Contras: "Did not have my gluten free meal available, even thought it was requested with my ticket and confirmed. Made for a very hungry flight."

Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."

Prós: "Getting a text alert so I didn't waste my time going to the airport"
Contras: "The fact that Sunday morning my flight was cancelled Saturday night with no apparent reason or explanation given."

Prós: "The selection of in-flight movies is excellent. That has been my only positive experience"
Contras: "Lufthansa is always late, every single flight I have caught with them has been at least 45 minutes late. Additionally they are very inflexible if you want to make a change to your tickets after purchasing. Boarding the plane is handled very inefficiently and takes much longer than most other airlines. The food is mediocre and the drink cart only comes by every 2 hours or so which is far too infrequent"

Prós: "Good service on plane seats weren't bad."
Contras: "Entertainment system kept not working. Terrible baggage wait in Orlando. Over 30 minutes after I cleared customs Flight was late over 30 minutes"

Prós: "The price was fair and updated information on flights were sent to my phone."

Contras: "Allow business passenger to use front bathroom."

Prós: "Absence of food"
Contras: "In flight service"

Contras: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Prós: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Contras: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Prós: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Contras: "Flight was delayed, had to run to my next connection flight."

Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."

Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."

Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."

Prós: "Nada."
Contras: "Tudo tem que ser melhorado"

Prós: "very nice crew"
Contras: "my baggage was lost"

Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."

Prós: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Contras: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Prós: "Refeições de alto nível"

Prós: "Friendly crew"
Contras: "Can’t think of anything"

Contras: "Acomodação na área econômica, espaço entre as poltronas."

Prós: "The space at my feet with the chair in front was a bit akward."
Contras: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Prós: "Filmes à disposição"
Contras: "Comida"

Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."

Prós: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Contras: "Pay attention to passengers."

Prós: "Nothing!"
Contras: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Contras: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Prós: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Contras: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Prós: "the crew was nice"
Contras: "Seat confort on long flights, leg rooms,"

Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"

Prós: "Seating is tight. The crew was great !"
Contras: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"

Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"

Prós: "The crew was very nice"
Contras: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Prós: "The crew were amazing and the flight was very smooth."
Contras: "Keep up the good work"

Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"

Prós: "Tripulação"

Prós: "The staff tried to help me when it was evident we would not arrive on time"
Contras: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Prós: "Arrieved on time!"
Contras: "Dem entretenimento"

Contras: "Ter que caminhar muito no chegada ao Galeão"

Prós: "The flight was perfect! Great food,movies and I even got to sleep !"
Contras: "All was well!"

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "Good selection of movies."
Contras: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Prós: "Interior of the plane was clean. Smooth landing."
Contras: "Pilot did not avoid turbulence"

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Prós: "Wifi on Board"
Contras: "Nothing"

Prós: "Friendly in-flight personell"
Contras: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"

Prós: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Contras: "Nothing"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Atendimento e alimentação"
Contras: "Nada a mencionar"

Prós: "Friendly staff"
Contras: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

"O vôo atrasou 1 hora, até aí tudo bem. Prefiro chegar atrasada e bem do que não chegar. Mas o problema foi o pouso em Helsinki, o avião desceu extremamente rápido, foi assustador, as pessoas se assustaram, o ouvido doeu bastante, o do meu esposo doeu durante 2 dias. Parecia que tinha estourado os tímpanos. Tivemos a sensação de que havia tido uma despressurização. Assustador."

"Very small plane, not much legroom. No organisation to boarding and no in-flight snacks provided as standard apart from water/juice."

Prós: "The connection was way too tight."
Contras: "Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently."

Prós: "Seat was comfortable, food was surprisingly good."
Contras: "Nothing"

Prós: "Departed and arrived on time"
Contras: "Stop the sardine can treatment of passangers"

Contras: "Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv"

Prós: "The crew were professional and courteous"
Contras: "Nothing, as it’s a short flight!"

Prós: "Had the head rests that help gold you head when you try to sleep and they didnt speak on the overhead audio so that was awesome"
Contras: "Just long flight in general."

Contras: "The flight from Helsinki arrived 2 hours late to JFK due to mechanical reasons causing some passengers miss their connectiing flights, which is quite normal in airline practice. What was not normal and supper aggravating was the fact that nobody met us at the gate to help us rebook our missed flights. We had to find an AA agent in the departure area and stand in line with other passengers who were checking in to their flight to Jordan. There was no customer service what so ever provided by Finnair."

Prós: "I really enjoyed the whole flight - Finnair is definitely one of the best airlines."
Contras: "I wish there was a bigger choice of classical music in the entertainment program."

Prós: "I liked that there was a smaller airplane on LED - HEL route: it gives more "feeling of flying" than the bigger planes do."
Contras: "I didn't like the fact that it was not indicated in advance (when the tickets are sold) that LED - HEL route is operated by a different airline, even though that airline is a Finnair's partner. It would have been better to have a complete information up front. But the airplane and crew were excellent."

Prós: "It was comfortable and smooth."
Contras: "It was all good."

Contras: "Seats. Very uncomfortable"

Prós: "Airport was very comfortable to be at, Flight Crew was nice and helpful. Great movie selection to my taste. Plane landed"
Contras: "The temperature during the flight made my experience very uncomfortable. It was way too cold. I know that it could get chilly at the board and do take warm clothes with me just in case, but this was way too cold. Neither blanket nor my stuff helped. Another thing - I was sitting in the raw 50, and at the 49th raw crew ran out of chicken with only pasta left. ))) This happens, I get it. I've had it actually happened to me before on British Airways flights too couple of times. So it's not too big of a deal. I just wish that pasta tasted better)))"

Prós: "Crew was awesome. Entertainment was good."
Contras: "Plane was late leaving Helsinki due to broken latch, which made us late getting into Chicago. After landing we waited at least 45 minutes to get to a gate. It took at least 30 minutes to get off the plane and then getting through customs was a nightmare. Arrival board at O'Hare said plane was on time, but listed gate as 0, which of course doesn't exist so our ride home had no idea what was going on or what was taking so long and ended up waiting over three hours for us to get through everything to meet them."

Prós: "The airport it's very nice and clean.."

Prós: "The shorter flight to Zurich was on a smaller plane than the overseas one, but I'm not sure what model. It seemed about average for comfort; overhead bins held my backpack easily, while I find many older planes do not. Coffee or soda was free, everything else was for sale. Attendants on this flight were very busy and very friendly. Check-in was run very efficiently. My check-through luggage arrived intact. Overall a good experience on a two-hour journey. Plane arrived about 10 minutes ahead of schedule, which is always a plus."
Contras: "No real issues with this flight. it accomplished my objective - to get to Switzerland intact, with a minimum of fuss."

Prós: "Movie choices were good."
Contras: "It was cold and very little leg room. Food was barely warm"

Prós: "Nothing"
Contras: "We had to buy 2 new tickets with Lufthansa in may because finnair cancelled the tickets we bought months ago : the difference of tickets pride was 780$ per tickets to totally we lost over 1,500$ This is not fair at all - they should not propose tickets at such prices and let us think for months our trip is fine because we have to buy last minute new tickets at very expensive prices"

Prós: "FLIGHT & COMFORT WERE OK AIRCRAFT NEW AND WELL MAINTAINED MINIMAL SERVICE BUT CONSIDERING THE PRICE IT WAS OK THE AIRLINE PROVIDES SOME DRINKS FOR FREE (BUT...)"
Contras: "POOR ENTERTAINMENT I PURCHASED FOOD AND IT WAS LESS THAN OK THE AIRLINE ACTUALLY PROVIDES COFFEE, TEE, WATER AND "JUICE" FOR FREE BUT IT IS NOT CLEARLY EXPLAINED"

Prós: "Blueberry juice. Ok flight."
Contras: "Seating pretty tight... as usual these days. Onboard entertainment system had no music option."

Prós: "fast boarding"
Contras: "rude crew- the crew was impolite to all passengers."

Prós: "Flying out of Chicago we had a 3 hour delay. Caused me to miss my connection. The cause was "plane availability". What? It wasn't weather related in the least. Once the flight left the ground, the trip was very pleasant. But, Finnair should have made some sort of compensation to the passengers. They did not."
Contras: "See above"

Prós: "On time , excellent service"

Prós: "It is misleading to review this as finnair flight. Not relevant"

Prós: "Plenty of food to eat. Snacks and lunch"
Contras: "Being vegetarian I chose the pasta entree. It was good. It included a small salad. All other food was carbs- bread, crackers, a packaged dessert, ice cream, pizza, muffin. ( The pizza was good the muffin was processed gross. ) I didn't eat all the items and still felt yucky from poor nutrition. A piece of fruit in place of muffin, dessert, crackers would help a lot."

Prós: "inbound crew very friendly - nice plane on outbound flight . service throughout inbound flight"
Contras: "Food was not good at all on outbound flight, limited vegetarian options inbound and was not able to select preference prior to flight. staff on outbound flight were unfriendly and service stopped after meal."

Prós: "Plane was on time Checked luggage arrived I slept for the duration of the trip which made the 5 hour flight OK."
Contras: "Legroom and seating in general is cramped. But unfortunately that is the case in today's travel experience with US carriers."

Prós: "There was a flight attendant who was perfect for his career-absolutely the best ever on the Rome to Philadelphia flight-a tall, African American gentleman. So accommodating and friendly!"

Prós: "The fact the plane didn't crash"
Contras: "Couldn't check in online- extremely slow at counters to get my checked bags, forced a meal of curry since I was in back of plane and there were no more 'non-vegan meals'- smelled NASTY! Ignored a lot by attendants bc rushed to get to back of plane attendant area and chat. Tv could barely be seen from window and then volume/distortion was awful while flying. The attendants were gaga about a screaming baby but ignored the rest of us"

Contras: "One of the crew members was rude."

Contras: "I wanted to go home early..... They wanted to charge me 400 dollars to change my booking"

Contras: "I sat in the window seat. Trying to get out of the row is very difficult. The arm rests do not rise high enough to get around without needing to climb over them."

Prós: "everything was ok."
Contras: "I couldn't check in on time as the booking numbers were different on the actual company that was flying me. I was trying to do this on my phone and I had to call in each time. couldn't do it on the computer."

Prós: "The flight was so-so. Cramped seating with mediocre food."
Contras: "The problem I had was the multiple email updates from Kayak with the wrong departure time. Fortunately, I checked with American directly. Even after the flight departed I was getting emails that I still had four hours left. Doesn't make sense."

Prós: "Empty seat next to me! Excellent crew services! Clean bathrooms!"

Prós: "Flight attendant , i dont her but she was sweet and attentive."
Contras: "The leg room was really tight even for short person"

Prós: "Great plane Flight attendant Caroline fantastic"

Prós: "I thought the BA/American/Finnair flight was excellent. The food was delicious both ways, much superior to United, American or Continental which I often fly. Excellent food, legroom, inflight entertainment (going out my row of seats - well, nobody could get any entertainment access) all was very good. Loved the newspaper choice when leaving Gatwick. I would definitely recommend again."

Contras: "Smooth flight Arrived early."

Prós: "Everything"

Prós: "Friendly crew and clean plane. I liked the ipads and the drinks. It was pretty quick and easy."
Contras: "Terrible turbulence the entire way and as it was a smaller plane you could feel it for most of the flight. The food was also not very good..."

Prós: "Nice company with good personnel."
Contras: "N\A"

Prós: "Friendly flight crew made me feel very welcome . Food and drinks service was excellent, nice choices. Movie selection was vast."

Prós: "We finally landed safely."
Contras: "Sat at gate 4 1/2 hours before 9 1/2 hour flight. Never heard how problem was resolved. Very bumpy ride."

Prós: "Crew got into the Christmas spirit"
Contras: "Audio sockets had "scratchy" sound quality, no matter which headphones were employed Touch screens were very unresponsive and viewing listings was infuriatingly slow - I would prefer to use a simple list without pics"

Contras: "The movies shown were not great and there were no TV screens in the headrests. Also, you have to pay for soda. Only coffee, tea, and blueberry juice is complementary. Our bags were also lost on this flight, or never made the connection from our previous flight."

Contras: "No individual air controls for each seat"

Contras: "No entertainment system for each passenger."

Prós: "Entertainment system was awesome and worked very well. Crew was very nice."
Contras: "Bathrooms were very dirty. But I didn't visit them til near the end of the 10 hour flight. That would be why. Our flight took off 1.5hrs late due to plane air conditioning problems."