Pesquisa voos baratos para Dusseldorf

Contras: "Flight was 90 minutes late."

Prós: "Seems that the exit row seat was very narrow!"
Contras: "Be on time"

Contras: "Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it"

Contras: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""

Prós: "Crew was very accommodating."
Contras: "Flight was overbooked which caused an hour delay."

Prós: "Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat."
Contras: "Crew was not particularly friendly....almost downright rude at times"

Prós: "Leg room always an issue. Crew really great."
Contras: "Gluten free option"

Prós: "Seat was comfortable, food was very good."

Prós: "Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Finally, they came to their senses. When you change planes, you already have been checked once for security, so there is no more need (and never was¨) for another secutiry check. With just one hour to switch planes, this is great relief."

Contras: "To my shock, my boarding pass while scanning to enter the aircraft was rejected with wild flashing red lights saying my trip was cancelled. Someone else was given my emergency row seat, booked and confirmed 24 hours ahead. It was a full flight but I got a middle seat and continued my long journey home from Kenya"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "Fast flight. Good service from luggage checking to landing."
Contras: "Way too spicy beef chili. Confined space on airbus."

Prós: "The crew , comfort"
Contras: "The long delay on take off (4 hours +) in Zurich"

Prós: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Contras: "I travel a least 5 times a year and Kayak is always my option."

Prós: "Crew very courteous as usual"
Contras: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"

Prós: "Entertainment"
Contras: "I would have liked a better selection of movies and TV series and games"

Prós: "I treated myself to Swiss Business (for a second time) for this trip and it was terrific. From the comfortable seats, the fabulous dinner, the outstanding Swiss staff from the baggage check to the wonderful flight attendants, the flight to Zürich and the return trip to Boston was amazing! I cannot say enough good things about Swiss. I would love to be able to fly Swiss Business again when I travel to Zürich in September 2019."

Contras: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."

Prós: "Both times I flew with Swiss airlines it’s been great! Food is pletntiful, staff is very kind."

Prós: "Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day."
Contras: "Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate."

Prós: "Was good"

Prós: "Problem free."
Contras: "It was a great flight."

Prós: "Swiss is famous for the punctuality, I actually love the airport too in Zurich, is super clean and modern, very efficient. Food on board was great in Economy as well!"
Contras: "the seats are not spacious enough. I barely had the seats in front on my basically on my laps.. a little bit too claustrophobic!"

Contras: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

Prós: "Swiss Air the best!!!!"

Prós: "Comfortable flight. The crew was very nice and amenities were fine."
Contras: "My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening."

Contras: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Prós: "Crew was great. Flight kept time. Safe trip. Thank you."
Contras: "Entertainment failed on both my seat and the lady next to me. On top of that they secrectly charged $10 extra on my card after my flight! I already got the ticket and paid extra luggage- what is the extra charge for?? The lady at extra luggage tried to overcharge me as well! Had to refer her to your website! I need this excess charges reversed. I demand an explanation!"

Prós: "Kind crew and a short flight"
Contras: "Snack choices too limited, but it was great that they even had them."

Contras: "The space for each seat was much too small, especially for the long uncomfortable flight. Seats also uncomfortable to sit on."

Prós: "Great service"
Contras: "Super slow boarding. Long lines at check in"

Prós: "Fast journey despite a short delay it arrived on time."
Contras: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."

Prós: "Everything"
Contras: "Check in"

Prós: "MANAGER WAS FABULOUS STAFF WAS FABULOUS"
Contras: "NOTHING"

Contras: "Everything was very good except the TV screen on my wife's seat malfunctioned after the first movie watched. The crew "tried" to fix it but nothing happened, not blaming them specifically but I don't think they were to concerned about one customer with no entertainment. After a long while it started working again. It was a long flight to not have entertainment the whole duration of the flight. Besides this little problem it was a very good flight. Crew very professional and nice."

Prós: "The Swiss airline bit was about an hour late. Weather etc. But such things happen. The flight itself was fine. They even served food and a beer."
Contras: "The queues at Heathrow for passport control were long. The non-EU q was awful. Luckily the tube was running all night on those lines we needed."

Prós: "+ Crew, professional and polite."
Contras: "- food unevenly cooked - No entertainment - Small toilet"

Contras: "The seats are too close together front to back. It's torture if you are six feet tall and the person in front of you put the seat in the back position for 8 hours."

Prós: "Very accommodating"

Prós: "All was good except the snack - it was ok"
Contras: "n/a - quick flight"

Prós: "Clean and efficient plane, crew and procedures."

Prós: "The aisle seat I purchased wasn't miserable like so many economy seats are. But I did have to pay for it!"
Contras: "I had such a miserable experience getting to Florence on Swiss Air that I sent a letter of complaint WHILE ON VACATION!! Really. It was a nightmare... not the way you want to start a vacation. I had difficulty booking my daughter's seat online for the return, but didn't have access to phone service while abroad. In my complaint letter to Swiss Air I requested they place us together. I never got a response and upon check in, they had my son and me in our purchased seats and my daughter at the back of the plane. I asked them if they could do anything about it (I was even willing to give up my seats to move to the back...) yet no one seemed concerned or interested in helping to make this work. They also had no knowledge of my complaint or appeared concerned about my prior experience. I'm so over Swiss Air. My experience with the employees on the phone prior to my first departure, the lack of response to my email, and a disinterested and inattentive staff on my return, have all convinced me to choose a different airline next time."

Prós: "Crew handled it well"

Prós: "The food,crew and flight were flawless. Our flight scheduling had us connecting within a thirty minute period in zurich and we had to run to catch the flight. Probably would have missed the connection if our 26 year old son didn't run ahead. Too much drama and no one from swiss air to help. Suggest more time for transfer in the future or someone to guide passengers. We were nit the only ones. However, we did make it as did the others ( luggage too!)so kudos to swiss for waiting"

Prós: "In general, everything was ok aboard the plane."
Contras: "The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it."

Prós: "Amazing crew and service! They are the best!!"
Contras: "Amazing crew and service! They are the best!!"

Contras: "Better, cleaner seats. Poor movie selection and nott to mention terrible food."

Contras: "10+ hours flight. No food. No beverage. No snack. No blanket. I travel a lot and never saw a flight without service like this before. At the very minimum, snacks are reasonable. Extremely bad experience. Very disappointed with Lufthansa."

Contras: "Better entertainment"

Prós: "The seat was good, and the crew was great."
Contras: "Boarding at the gate, and not having to take the bus."

Contras: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."

Prós: "the flight got me where I needed to go"
Contras: "no boarding zones. boarding was a free for all."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Contras: "No LH flight details in the E-ticket from Dus. to Bkk. I have to contact Thai Airways for more details. Too short time for transited from Munich to Dus. and I missed flight, luggages didn't arrive with my new flight. Very very very bad experience with this booing by this website and I absolutely not accommodate with this web again."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Review for Eurowings"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Speed of boarding and de-planing."
Contras: "nothing"

Prós: "The Cabin Crew was excellent! Very impressed"

Prós: "Clean, modern place. Professional staff."

Prós: "HORRIBLE EXPERIENCE"
Contras: "Dropped us off in random country for two days with no information and missing 3 days of our trip and losing money on the trip we paid for. Limited information given to us once they abandoned us following the “emergency landing” that the pilot was “sick” stuck here over 24 hours and now my new flight is overbooked and my boyfriend has a seat but I DO NOT."

Prós: "The staff was good to me when I became ill on the flight with a migraine."
Contras: "When I paid for my seat in advance it said I had an exit row, but when I got on the flight it was not. The food was also horrible."

Prós: "Had a row to myself coming and going."

Prós: "Went smoothly and without delays"

Prós: "Great crew, smooth boarding. The dinner was fine, salmon on rice, salad, cheese and desert, of good quality when compared to typical airline food. The breakfast was ok, fruit, muffin and ok cereal bar, too carb-heavy though. The entertainment offered my options. I particularely enjoyed the "Deep-Sleep" relaxation audios which indeed helped me to get some shut-eye during the overnight flight that left the East Coast late afternoon."
Contras: "The comfort in the economy class is mediocre at best. We had more space on the inner-German connection, see next review, than the international flight. The beverage service was skimpy. Flight arrived Dusseldorf on time and then spend 20 minutes on the ground, waiting for a gate, resulting in a scramble to reach our connection."

Prós: "The plane was new, clean and tight. Seats very narrow, no foot room with carry bag under seat on front. On time depart and arrive. Good movies. BUT, where are my bags. Second day in Geneva without clothes or medicines. SwissPort at GVA isn’t helping. They don’t even know where they are: don’t know if they left EWR"

Prós: "Timeliness of departure time Ease of navigating airport to find departure gate"
Contras: "Nothing comes to mind Good flight over all"

Contras: "Houve um atraso na saída de Munique."

Contras: "Did not like them charging extra for a seat assignment."

Contras: "Flight delays,...."

Contras: "Quality"

Prós: "great flight attendants - very friendly and attentive"
Contras: "The landing was extremely turbulent - an announcement from the pilot would have been nice."

Prós: "Baggage handling, efficiency overall"
Contras: "Small legroom in economy"

Prós: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Contras: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."

Prós: "The seats were comfortable, we all had a bottle of water at our seats, we were immediately served drinks and snacks, the meals were really nice (haven't had this in years). Plane crew were friendly and helpful. Kids loved the entertainment selection - it kept them occupied throughout the flight in spite of their young age (3yrs and 5 yrs)."

Prós: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Contras: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."

Prós: "all on time"
Contras: "seating very cramped"

Prós: "Houve atrasos mas saídas"

Prós: "Comfy"
Contras: "No in-flight entertainment"

Prós: "Great crew, service was excellent"

Contras: "Once off international flight in Dusseldorf, had to go through passport check prior to transfer onto second flight... One passport check person in line for almost 200 people... We did make our flight, however very stressful for no reason. Lufthansa was amazing, Euro-wings folks... very unhelpful..."

Prós: "Flight was on time, crew was helpful"
Contras: "Blasting speakers for announcements, should have served a quick drink"

Prós: "Just a normal trip"
Contras: "My male neighbor was hanging in my seat :( No normal milk for my coffee - only cream and I don't like cream"

Prós: "Nothing"
Contras: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Prós: "Good flight"

Prós: "Plenty of room"
Contras: "Lack of good movies"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Smooth flight. Competent, friendly crew."
Contras: "Nothing. Great flight"

Prós: "Short flight Ease of checking in Meal provided"
Contras: "Time of flight changed by two hours earlier w/o being notified No entertainment Flight delayed due to passenger"

Prós: "Both of our connecting flights were delayed thereby causing us to miss our final flight to LA. Now we are back in Munich where we started, waiting for a flight tomorrow."
Contras: "That we were told on the flight from Düsseldorf to Frankfort we would make our connecting and after running from Terminal A to Z, and seeing the plane on the Tarmac, we were told we were too late. And then the service associate at the Frankfort Lufthansa was incredibly rude, unhelpful and inaccurate."

Prós: "Service was great."
Contras: "Boarding process is a bit chaotic since they dont go by group, but by class. Seats in Business class are no different than economy."

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Very nice airplane and pleasant crew"

Prós: "Everything perfect and arrive to destination on perfect time."
Contras: "All positive."

Prós: "Comfort"
Contras: "Wifi on klm"

Contras: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Contras: "KLM crew exceed our expectations"

Contras: "The KLM crew are always great serving and treating you. Well above many other airlines."

Prós: "Friendly crew"
Contras: "Can’t think of anything"

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Contras: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Prós: "Pleasant flight"
Contras: "We were delayed & missed our connection"

Contras: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Prós: "Food, entertainment and crew was exceptionally friendly."
Contras: "Seats not great for such a long flight."

Prós: "The space at my feet with the chair in front was a bit akward."
Contras: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Prós: "Nothing"
Contras: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Prós: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Contras: "Flight cancelled"

Prós: "Crew was nice and efficient"
Contras: "Economy seats don’t recline enough."

Contras: "Inflight was better than I expected. But needs upgrading air crafts."

Prós: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Contras: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Prós: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Contras: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Contras: "lost baggage"

Prós: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Contras: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Prós: "Smooth flight."
Contras: "Seat a little cramped."

Prós: "Gaps between seats are very narrow."
Contras: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Prós: "Staff very pleasant"
Contras: "Evening snack was not the greatest breakfast was pretty food"

Prós: "Flying with KLM is a pleasure"

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "Comfortable and well laid out seat area"
Contras: "Food was a little substandard for business class"

Prós: "Nice flight ...was comfortable travel ...good food.Thanks"
Contras: "No such things"

Prós: "Great on board service from a very professional crew."
Contras: "Can't think of a thing."

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Prós: "Everything is top notch for an airline company."
Contras: "Nothing.... I enjoyed every moment of the flight."

Prós: "Nice to have a wrap for the snack."
Contras: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Prós: "Nice crew; clean plane; decent dinner"
Contras: "No entertainment system; insufficient knee space"

Prós: "Food was good and crew members were very nice"
Contras: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Friendly staff"
Contras: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Prós: "My bagage broke"
Contras: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Prós: "on time, and with snow"

Prós: "Everything. A truly faultless experience!"
Contras: "Nothing"

Prós: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Contras: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Prós: "Good multi media access and content"

Contras: "Two hours delay in the start."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "The cabin crew, the flight and communication and the cleanliness of the plane."
Contras: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Prós: "Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service."
Contras: "The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience."

Prós: "Seats were comfortable and the crew was great."
Contras: "While the entertainment system had good options, the screen was very unresponsive when pushing the buttons. On average, it would take me over 10 tries to get any on screen button to work. Gave up several times."

Prós: "Nothing. The airline changed the departure time for the first leg of my flight so I could not check my connection and had to cancel my flight and rebook with another airline."
Contras: "Keep scheduled flight times."

Prós: "The crew were friendly and helpful and the flight arrived early, even though we left a little bit late - as such - I was very happy with the flight. The onboard entertainment system was wifi based and there was a USB charging port in the seat too - modern aircraft."
Contras: "I had no complaints - the flight was just what it should have been ie no issues"

Prós: "The crew was good and the seats were fine."
Contras: "It was a short flight but it would have been nice to have a glass of water."

Contras: "My checked bag did not make it to London, and it’s really affected my short stay which requires a lot of traveling around England."

Contras: "Flight was delayed. Took a long time to board."

Prós: "I could not travel to Miami due to Iberia did not assigned the seat with my children."
Contras: "The lack of education and polite of the Stewart is a minus on that airline"

Contras: "2 hours late"

Contras: "Information,connection,airline staff,customer service, Ivan go on forever"

Contras: "Sat on runway for 45 min"

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Prós: "Puntuality"
Contras: "At leasr a cup of water during the flight"

Contras: "Missed connection and this delayed by 20 hours to final destination."

Contras: "The seat was very uncomfortable. There were only two beverage services, at meal times, and the water pours were maybe 4oz. After 8 hours, I was pretty thirsty."

Prós: "Spacious plane."

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Contras: "The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination."

Prós: "Food and entertainment were okay."
Contras: "Iberia was unable to ticket us all the way through to our final destination when we checked-in at our origin (Faro). We then had to go through an arduous process to get handwritten boarding passes in Madrid. This put us at the end of the line for boarding. Then the gate agent refused to let us board because the boarding passes Iberia customer service wrote and stamped didn’t have ticket # on ithem. The gate agent made it clear that it was all on me to go back to the agent at customer service to get it addressed and make it back in-time. The other passenger was my 80 year old mother who a I had to leave unaccompanied at the gate so i’d have some chance of running across the terminal and making it back in-time, which fortunately I did. The complete lack of interest in helping or even acknowledging that this was their mistake is the reason why I will never fly Iberia again."

Prós: "On time"
Contras: "The small space between seats"

Contras: "I had to call Kayak to get the confirmation code to check in online, as this was not provided by Kayak in their receipt for the eticket. Otherwise the flight was fine."

Prós: "Entertainment programs were the only positive"
Contras: "uncomfortable and cramp seats very low quality food Alcohol had to be purchased! Are you serious? This is an international flight!!!"

Prós: "More space since there wasn't people"
Contras: "Paying for food"

Contras: "The crew was rude and Inattentive. They keep the cabin so cold, most people more miserable and had their blankets all they way up to their necks, and still cold. Seats were very thin and not very comfortable and so close together, there's was no room to stretch out at all."

Prós: "Crew did get us on standby; more legroom than trans-Atlantic flight"
Contras: "6 hours too late"

Prós: "Nothing"
Contras: "Second time they lose my luggage. After 9 hours in the airport they were not able to put my luggage in the right place."

Contras: "There were delays at Heathrow due to fog. Rather then backing up all planes by an hour or so, BA gave our plane away. We experienced a 6 plus hour delay. So after flying for nine hours from the U.S. overnight to London, we had to sit around the airport, while watching other planes take off on time. We got in so late to Madrid that our hotel room that we reserved months earlier was given away. After being awake for over 24 hours we had to walk around Madrid at 11:00 pm at night, looking for someplace to lay our weary heads."

Prós: "The price of the ticket. The meals much better than other airlines."
Contras: "Not being able to adjust my air conditioning"

Contras: "Very hard to get any information about connective flights. I had 1 hour between the flights and I asked the assistant at the passport control to help me to get through, she said that everyone needs to stay in the same line. I pushed myself through, which I never do, and run all the way to the gate, and hardly made my flight. It is very hard to get any information because most employees don't speak English. I will never fly with Iberia again. I would rather pay more and fly with another company. I was very upset about my flying experience."

Prós: "Absolutely on time!"
Contras: "The boarding was slow"

Contras: "Slow service by the flight attendants; poorly stocked food options. perhaps it’s a European thing with budget airlines but to pay for water is unacceptable."

Prós: "For a long haul, Iberia's standard class was fine and the seat actually had more room than I expected (having flown them in Europe). One flight attendant was AWESOME and helped me out when my gluten-free meal didn't arrive. I would say she went from ok to friendly so maybe not AWESOME but compared to the other flight attendants who weren't friendly at all, she was good."
Contras: "1. My gluten-free meal didn't arrive. AA pulled the same nonsense when I went from LAX to LHR. It is pretty infuriating. 2. My entertainment screen failed about 1/2 way through the flight. I came prepared but it was still annoying. 3. I pre-paid for a seat which was a hassle because the transaction failed with a cryptic message online and I had to call. When I went to check-in, I had a window, not aisle and was positioned at the very back of the plane. I requested a refund on the phone and that wasn't allowed so I tweeted (as they adverstise) and now filled a claim. Still no response."

Prós: "Landing was perfect"
Contras: "Everything was fine"

Prós: "Always great service on Iberia."
Contras: "My only complaint, and it's frequently the case with Iberia, is that the cabin is always very cold. Thanks for the blankets, though!"

Prós: "Nothing"
Contras: "Plane had to turn around due to a malfunction. We were waiting with no updates for hours. No information, food or water were provided for kids or adults. Second plane took off 6 hours later, missed connection."

Prós: "The flight was ok."
Contras: "Ok. I was so rushed from my connection I got sick. My bag was left in Madrid."

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Prós: "Good movie selection"
Contras: "check-in very poor. Priority check-in was slower than the others. The attendant was unhelpful and had inaccurate information"

Prós: "very comfortable had my own TV screen with free Wi-Fi loved it"
Contras: "I had my own TV screen with free Wi-Fi loved itI thought the food going was better then on the return trip to New York I was in row 57 and most of the food had run out by the time they got to Wes the one meal I had which was a burger was all dried out again going to Madrid had better food"

Prós: "Ok"
Contras: "Ok"

Prós: "Everything"

Prós: "Reasonable leg room for a a 6 foot tall passenger"
Contras: "Old planes, pilot didn't communicate at times when he would mess around with engine speed and then increase altitude suddenly. Some passengers were truly scared."

Prós: "Wide bodied aircraft"
Contras: "No free drinks or snacks"

Contras: "4 hours too late"

Prós: "Fast check in"

Prós: "Seating was very comfortable. Good food and beverages. Was offered beer and wine as well with our meal. Extensive selection of entertainment at seat."
Contras: "Boarding was a little confusing. No overhead signs to indicate boarding groups. Announcements were hard to hear. Stewards were hard to contact mid-flight to ask for water to drink. A long flight, and it would have been nice to have more available."

Prós: "Great space between seats, and very nice staff"

Contras: "Crew was good but they could be friendlier (i.e. smile).."

Contras: "O uso de mascara não foi obrigatório"

Contras: "All seats are uncomfortable on all planes"

Contras: "Easy checkin, friendly staff, nice quick flight"

Prós: "The crew was super nice. Everything went smoothly."
Contras: "My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!"

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Prós: "It was Okay"
Contras: "I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-"

Prós: "Yes"

Prós: "Nice crew."
Contras: "We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again."

Contras: "Haven't made it there yet still in Lisbon and no way to make it to cruise ship on time."

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Contras: "Waiting in many lines, waiting on and taking bus to plane on tarmac, climbing stairs with luggage in hot sun."

Prós: "It was one of my best flight"
Contras: "Everything is perfect"

Prós: "Excelente"

Contras: "It took a long time to board the plane and there was literally no line at the boarding gate. When I mean there was no line, its not that there were no people, its that we stood grouped together, because there was not enough space for everyone, so no line could form. So people simply cut in front of each other and there was quite a bit of anger and tension.Once we were on board, and seated, they came through and provided a meal. However after about 3 hours, I wanted to get some water to take medicine and I pushed the call light to get the flight attendant to come over and it was literally 45 minutes before anyone came into the economy portion. All of the flight attendants were either in first class, or hiding somewhere else. As one point 5 call lights were on and no one came. My wife got up and started looking for someone and finally I got water to take my pills. Almost an hour after I hit the call button. When the flight attendant came, I asked her if it was possible to purchase a soda, crackers, or anything as my blood sugar was low. She said there is nothing available for purchase, and did not offer anything. The only help I received was from a fellow passenger who offered a candy bar. I can not believe that there was nothing the attendant could offer me. I was willing to pay 10 euros for a soda, and they still said no. That is unacceptable."

Contras: "They turned the air conditioner to a higher temp to accommodate a few complaints and the rest of us suffered. First and cabin crew had it at a refreshing temp . For the last 20 minutes of the flight they turned it down again. To late"

Prós: "The crew was good. The plane was clean. The snacks provided were good."
Contras: "The flight was delayed so that could improve. There were no entertainment options. It was a short flight but at least they should have a audio channel or something."

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Prós: "Everything was on time"
Contras: "Lots of hidden fees, horrible customer service, no flight entertainment available, seats were uncomfortable. Definitely would not recommend"

Contras: "No complaints. Good flight. And we were surprised to get a snack pack on such a short trip."

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Prós: "Great crew and good seat with enough space."
Contras: "Overall is fine !!!"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Prós: "On time flight, good service"
Contras: "Long wait for deposit luggage . Food could be much better."

Contras: "Pontualidade e simpatia"

Contras: "Um atraso muito nenor"

Prós: "Would appreciate a voucher for how bad the Flight was. Seriously UAL is using a plane last built in 2004? UAL only cares about taking people’s money not a wonderful flying experience!!!"
Contras: "Everything!"

Prós: "seat comfortable, crew , quietly professional"
Contras: "larger leg room"

Prós: "The staff, the linens, the fruit"
Contras: "Bigger bathroom, more padded seat with adjustable bolster"

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Really nice crew, good food and wine, very attentive and accommodating. I’m used to flying spirit and Norwegian and this was a huge upgrade, though there’s not much in flight entertainment. Definitely good and cheap. Will fly again."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "Atraso"

Contras: "Vôo com atraso."

Prós: "The tripulation are very nice people."
Contras: "The space between seats are small."

Contras: "Food was terrible ! Please change the menu ...."

Contras: "Atraso de 1h30m"

Prós: "chegar a horas"
Contras: "comida"

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Contras: "Delay and food - terrible"

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Prós: "Everything"

Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"