Gostei da comida, do entretenimento e do atendimento da equipe. As poltronas são muito próximas e o ar condicionado estava quente
A diferença pra mim foi em relação a tripulação. Estavam sempre muito gentis, alegres, atenderam a todos com rapidez e atenção.Parabéns para a equipe!
Evitar escala em amsterdam
Aeroporto de amstedam colapsou Evitar
O atendimento foi ótimo, seja no embarque seja no avião, todos muito atenciosos...
Delta operated. Missed connecting flight due to single late crew member in dfw. 1.5 h late. Missed work and incurred costs of over $800. Delta failed to hold connecting flight(s) at gate and it actually left EARLY. Fail. Never again.
Voo atrasou uma hora para aguardar passageiros em conexão.
A heads up on filling in an e-ticket prior to flight departure would have been helpful.
Tenho necessidades especiais de alimentação (doença celíaca) e fiquei com pouca opção para o lanche a bordo no trajeto Amsterdão/Lisboa.
Fui muito bem assistida, principalmente pq antes de voar eu despenquei da escada rolante e recebi uma assistência incrível. Mas a comida e a variedade de filmes muito ruins.
being a flight attendant and using spécial fare I apreciate being treated equally to the other pax, the fact that the crew, when I informed them of my status, went to check if I had a good seat ( no one beside me, to be able to get good rest.) Those are important gestures towards the person. I look to more flights with KLM
Prós: "Absence of food"
Contras: "In flight service"
Prós: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Contras: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Contras: "It's KLM. What else do you need to know."
Prós: "Klm's consistantly high standards in everything they do."
Prós: "Fast boarding"
Contras: "Slow in refuelling, got us delayed for 40-"
Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."
Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."
Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."
Contras: "Tudo tem que ser melhorado"
Contras: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Contras: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."
Prós: "Food and service"
Contras: "Working wifi would be good. Better A/C. More comfortable seats"
Prós: "Refeições de alto nível"
Contras: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Prós: "Nice staff and no delay"
Contras: "Instead of crisps maybe a bit of cheese or crackers"
Prós: "Seat comfortable"
Contras: "Flight was delayed and overhead bin space was very small"
Contras: "Acomodação na área econômica, espaço entre as poltronas."
Contras: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Prós: "Filmes à disposição"
Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."
Prós: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Contras: "Pay attention to passengers."
Prós: "Helpful and kind crew"
Contras: "I wish there was WiFi"
Prós: "Everything was good except for the entertainment consul for one of our seats."
Contras: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Prós: "My seat at the window was great and the staff really friendly and courteous!"
Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"
Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"
Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"
Prós: "The crew was very nice"
Contras: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"
Contras: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Prós: "Crew was in a festive mood, the meal was unexpectedly delicious"
Contras: "Seats ok, but could be more comfy"
Contras: "My suitcase didn't come with the airline."
Contras: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Prós: "Light snack and complementary wine"
The best experience well done 👍 Thank you so much for you wonderful service.
Horrendous airline. Never flying with these people again.
Flight was late with no explanation or apology. Boarding took well over an hour. Plane was comfy, which was the only positive.
aeronave antiga, banco sem reclinar.
Quando existir atrasos nos voos e os passageiros já estão dentro do avião, não deveriam dar so agua os passageiros deveriam dar alguma coisa que possamos comer enquanto esperam
It was a mess to get through passport control. Airline personnel could have said something at check in. But the screw up was mostly on the airport’s poor organization
Booked via Kayak (kiwi) and never been told we didn't have speedy boarding, despite us making sure have hand baggage and check in baggage...unlike our outbound flight via Ryanair we're we had priority boarding... here with easy jet we didn't have one and weren't informed by Kiwi that we don't have... so we had to pay extra 200£ for hand baggage.. Easy jet Staff at Berlin Airport were unpolite and with little experience ( very young ladies). We had a 2 hours delay with no updates from easy jet, what so ever... Never EasyJet, never Kayak & Kiwi.
Tivemos um atraso de mais de uma hora. É inaceitável tendo em conta que era o voo inaugural da rota para Porto Santo.
Nos últimos tempo tenho viajado na companhia easyjet, tem sido uma ótima escolha para os meus destinos !
Crew was very minimal at the Airport and there was unexplained delay in boarding. The airport layout itself and the boarding gate process were very bad. No prority boarding took place. We waited for almost two hours stood at the boarding gate before walking to the plane. The staff were ok but robotic. Took a long time to clear our rubbish. There were no sandwiches available. Few passengers didn't bother with their masks and the crew said nothing. Then at Luton it took us a good while to et from the plane to our gate as the plane was parked far away.
Algum entretenimento (televisão, música…)
Boarding takes too long like most planes. I checked my bag in but they did not inform me that when u have a step over you have to take your own bag. So my bag stayed behind.
The flight was two hours late on departure and made me loose a connection flight. The nobody wanted to help me to find a solution
Apostar na easyjet é a melhor solução
Fiz a compra pela Kaiak mas no momento da viajem a companhia aérea não encontrou minha reserva, e eu perdi meu voo
Viajar com a easyjet é sempre muito agradável e vale a pena pelo valor dos voos
Contras: "From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible."
Prós: "Competent crew"
Contras: "Very late"
Prós: "A simpatia dos profissionais do avião"
Contras: "Quando cheguei ao aeroporto de Gartwik fui até ao guichê da easyget pedir uma informação sobre o meu voo por volta das 5h55m e fui estremamente mal atendida por as funcionárias uma delas até me perguntou se eu não tinhas olhos para ver o placar não me deu a informação que eu pedir não foi nada educação povo sem educação nada profissional"
Contras: "Flight was delayed ridiculously and were not informed of what time it was delayed to until shortly before departure. Been told due to fog but other flights were leaving in the meantime!"
Prós: "Crew was friendly"
Contras: "For budget airline they did pretty good"
Prós: "Cumprimento dos horários. Antecipação da hora de chegada."
Contras: "Voo com alguma turbulência. Só deram o aviso uns 10 minutos após ter começado."
Prós: "O assento é confortável para uma empresa de lowcost"
Contras: "O embarque e o desembarque."
Prós: "Being able to check in quickly and weigh and tag my own luggage."
Contras: "Took too long to board the plane. Didn’t like that the only persons picked on for hand luggage was a husband and wife in there mid 70’s. But eventually they were allowed to bring on their hand luggage."
Prós: "On time, clean on the plane."
Contras: "Air line was fine but there was a big queue for security for everyone at the airport, was slow going through there, probably took at least half an hour. Only got to gate just before closing as did other passengers on the flight. A member of staff near the gate was impatiently telling people to hurry up but we could n't help being delayed at the security check."
Contras: "It is worth the price we paid for our round trip tickets. We were scrunched in, there are no frills. There is no food unless you want to buy it. Like I said, no frills, but worth the cheap ticket."
Prós: "The seats were comfortable, despite the fact that they didn't recline."
Contras: "We waited in cues repeatedly waiting to board. The check in crew kept separating people into different lines (unknown reasons). We were not told that the plane was late until after departure time. (by then, we had figured it out)."
Contras: "The plain didnt leave because the food didnt arrive. We waited 3 hours! Very bad!"
Contras: "o voo ter partido e chegado a horas e não com um atraso de mais de 2h"
Prós: "On time ,staff great"
Contras: "Maybe free beer ??? But know ,all sound"
Contras: "Espaço entre cadeiras e atraso no voo. Bagagem demorou muitotemoi a chegar"
Contras: "Espaço entre cadeiras"
Contras: "Receberem a minha bagagem de mão na porta do avião"
Prós: "Voo confortável tripulação simpática, aterragem muito suave"
Prós: "Crew were polite"
Contras: "Take off was over an hours dinner a half l late"
Prós: "Courteous crew. Helpful at check in."
Contras: "No Entertainment. Luggage limits. No food. Selling items during flight."
Prós: "A simpatia da tripulação."
Contras: "Estar a espera mais de uma hora para sair de Paris."
Contras: "O tempo de embarque, ou seja, depois de passar a porta de embarque, muito tempo à espera para entrar no aviao"
Prós: "Acho ridículo não nos oferecerem nem 1 chiclete na viagem"
Prós: "Four hours of delay."
Prós: "Avião limpo e confortável"
Prós: "Voo de Londres à Paris bastante tranquilo e rápido."
Contras: "Poltronas não reclinam, mas tem um bom espaço para as pernas"
Contras: "More legroom than expected. Large fees for checked bags in my opinion."
Contras: "Assento desconfortavel para dormir."
Contras: "We were delayed an hour which would not have been so bad on a daytime flight but meant we did not arrive home until 3.30am"
Contras: "They overbooked our flight, sold our tickets and we didn’t get on standby. We had to wait in the airport for 8 hours for another flight because of this."
Foi obrigado a pagar 40€ por cada bagagem de mão. A Vueling é a única companhia que faz pagar esta bagagem
Vueling has gotten much better with their boarding process and punctuality. I used to dread flying with Vueling, but something changed. Both legs of the flights were excellent.
The food I wanted to order was not available
Sooooooooo long. We were late and boarding was long
Efficient boarding and check in Good comfortable plane Only issue was emails asking me to get Spanish QR Covid code. That was simple but whatever I uploaded to Vueling they told me they could not validate. As a result I had to do an airport check in They need clearer communication
A entregar das maletas (equipajes) demorou 1 hora.
Prós: "O assento nem por isso"
Contras: "Não tenho ainda uma ideia formada."
Prós: "Price was very reasonable and they allowed us a carry-on item."
Contras: "Our original flight was cancelled at the last minute. And we were lucky enough to get on a flight that fit our schedule. But it was very fortunate. We might have had larger issues. Some of the other passengers appeared to have had difficulty with their flight arrangements."
Contras: "Obrigaram eu e minha filha a pagar o despacho de duas malas de mão, tive que pagar 140 euros, que não tinha programado em gastar e ainda extraviaram uma dessas malas. Estamos indo para o hotel sem uma das malas."
Prós: "Efficient. On time."
Contras: "Water, courtesy of the airline. More space, of course."
Contras: "Aterrou com 1 hora de atrasado, excesso de bagagens de cabine, uma comissária de bordo mal educada."
Prós: "There was a good amount of room on the plane with comfortable seating."
Contras: "We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly."
Prós: "The crew with neither rude nor particularly welcoming."
Contras: "When did vueling stop offering a free snack and drink. Not even a glass of water for your passengers is just plain inhospitable."
Prós: "The price was cheap"
Contras: "Barcelona airport was a mess. They lost my bag with half of the plane bags and they didn’t even update the bag status online or call me when it arrived"
Prós: "Atendimento no checkin com qualidade de informação"
Contras: "Os últimos assentos sem janelas são horríveis!"
Contras: "Last minute switched plan causing much discomfort and confusion."
Prós: "The crew was nice."
Contras: "The flight was delayed."
Prós: "Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris"
Contras: "Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris"
Prós: "The crew was welcoming and helpful."
Contras: "I had to purchase a change in ticket due to delay in first flight. Only take American Express or cash, which was difficult, not a credit card with a chip. Disappointing."
Prós: "Crew was very professional and styled with poise."
Contras: "Seat recline"
Prós: "Bancos espaçosos e confortáveis"
Contras: "Tempo de espera para a entrada no avião. Voo atrasado. Muito pouco entretenimento"
Contras: "They closed the gates on time despite the flight being nearly 2 hours late. So, passengers sat in the plane for about 4.5 hours for a 2h flight."
Contras: "Na escala no aeroporto de Oslo tivemos de sair porque as máquinas para check in automático só permitem fazer o check in de algumas companhias."
Prós: "Flight delayed, staff provided no info and was generally nasty."
Contras: "Atraso de mais de 1h. Demora no desembarque de ônibus."
Contras: "Por primeira experiência com a companhia gostei bastante do preço e atendimento . O serviço de bordo não está incluso na viagem e não houve nenhum tipo de entretenimento."
Prós: "The crew was fast, but grumpy."
Contras: "Vueling delays flights."
Contras: "Most Vueling flight that I take are delayed"
Prós: "Glad I paid for the emergency aisle. A long flight with plenty of leg room."
Prós: "There was an issue with my seat at boarding so they put me in the special seats instead."
Contras: "Plane buzzed quite a lot on the way up."
Prós: "The crew are so helpful and friendly"
Contras: "Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible"
Prós: "You need to add an N/A option, we didn't eat anything"
Prós: "It was easy. Very cheap. On time."
Contras: "Seats are not great. But you get what you pay for."
Prós: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Contras: "Delayed flight that was a connection and nearly missed my next flight"
Contras: "Could not board at 1 PM to Amsterdam from Lisbon as plane was seriously overbooked. Had to go around the airport to get my own luggage and to get new tickets issues to Barcelone that night and then a flight the next day to my destination in Amsterdam. I lost 20 hours, much of that time to get my flight and luggage rerouted. No Vueling représentative at Lisbon airport! Compensation is not easily obtained through website as advertised. Worse experience in 60 years of flying 10,000 miles a year."
Contras: "Arrasou muito, quase 2 hrs"
Prós: "Plane was on-time and I got to where I needed to be. Price was also very nice."
Contras: "Boarding was a painful long queue. Plane was crammed and hot. Food / Beverage cart didn't come around until the flight was almost over."
Contras: "A bus ride is more comfortable than a vueling flight"
Prós: "Crew and Flight attendants were helpful, responsive and cheerful before, during and after the flight."
Contras: "I was not able to check into the flight online as the Kayak link sent me to an unknown page. It was not an Iberia flight but was operated by Veuling airlines, however was still unable to check in by going directly to the Veuling website. If you're not going to be allowed to check in online, that is one, thing, but it isn't great to be given a link that doesn't work and then be nervous that you are not going to get on your flight. The boarding process should be changed as it is a free for all and people are waiting in line on the jetway, when really they are waiting for the buses. I believe the plane was at Terminal 2, so we had to switch terminals via bus. Just seemed as though there should be a better process for boarding than lining up down the middle of the terminal or manage the process differently as we were boarding buses."
Contras: "no food no drink all 2 flights"
Contras: "The flight was 2h delay and they didn’t give any information."
Prós: "I presume that because I'm old they treated me special even though I didn't request any special help."
Contras: "I can't even begin to describe the horrendous experience..."
Contras: "Flight was cancelled and I was not notified or rerouted."
Prós: "Cabin crew was cheerful and helpful. Got excellent seats at last minute."
Contras: "Late boarding due to some crew late."
Prós: "On time departure"
Muito atraso, pouco esclarecimentos
Comprei os bilhetes pelo site kiwi. Não entregaram os bilhetes pelo email. A ryanair criou dificuldades para emitir no aeroporto. As poltronas são muito apertadas. Sou alto. Foi um sofrimento a viagem. Ryanair nunca mais
Sinceramente foi o pior serviço de todas as companhias aereas que jà viajei. Fico só por aqui senao tenho horrores para dizer
Como não consegui fazer o check in online no telemóvel tive que fazer no aeroporto e pagar mais de 100euros por isso! Gostaria de saber se isso é legal. Porque li que comprando através de outra operadora não deveriam ter cobrado
Não senti que a vossa empresa saiba gerir os voos dos clientes
Had a drunk guy by my side trying to mess up with me
Uma hospedeira portuguesa muito simpática e muito bom . Ela mi vendeu um perfume muito bom
Contras: "Cadeiras desconfortáveis, falta de espaço para pernas e objectos pessoais (livro, etc)"
Contras: "Correu bem, e na normalidade."
Contras: "Lanche gratuito."
Contras: "A água poderia ser grátis."
Prós: "Agradou ter conseguido um preço low costs. Mas sinceramente poderia ter pago um bilhete mais caro e voado noutra companhia com mais conforto ."
Contras: "Demasiados atrasos. Temos que esperar o embarque a céu aberto na chuva e no frio. Péssimo ... E não tem nada para pessoas alérgicas a lactose e glúten."
Contras: "Easy checkin Comfortable seats Fun cabin stewards Great flight Great price"
Contras: "4 horas de atraso."
Contras: "Correu tudo normalmente"
Contras: "Ritardo di quasi 2 ore no comment"
Prós: "O voo em si. Foi seguro e rápido."
Contras: "O conforto dos bancos e a falta de espaço para as pernas, o facto de termos de pagar mais para levarmos uma mala de rodas pequena e para nos sentarmos ao lado do nosso companheiro de viagem."
Contras: "Supostamente só se pode levar uma única mala, presenciei pessoas sem prioritário e sem mala extra a embarcarem com dois volumes o que é injusto para quem se preocupou a controlar a bagagem incluindo a dificuldade que é não utilizar mala de senhora para além da bagagem."
Prós: "Nothing. Everything was very bad."
Contras: "Bad line to check in. Bad line to get in the plane. 1h15 waiting inside the plane with no answer about hour to take off. No are condition in the plane. Cabin crew with no attention. Late to get out the plane. Late to claim the luggage. And, after 30 years traveling, first time I have a bottle broken"
Contras: "The landing was very rough. My mom and I felt sick."
Prós: "Very organized and very easy boarding experience."
Prós: "De nada nunca mais viajo c essa empresa, cheguei c 3 horas de antecedência no aeroporto e me fizeram pagar uma taxa de 55 euros absurdo, na volta atrasou muito, pessoas maleducadas"
Contras: "a tripulação do avião cancelou o acesso à gate antes da hora prevista tendo arrancado, deixando mais de 6 clientes em terra. é inexplicável esta forma de actuação tendo em conta que quem paga pelo serviço deveria aprimorar e dedicar-se a prestar um bom serviço. para mim a gota de água, não volto a contratar serviços a esta companhia."
Contras: "O tempo de espera no aeroporto para embarcar. Cerca de 1 hora."
Prós: "De tudo, tripulação Portuguesa super simpática"
Contras: "Tudo estava bem, sem reparos a fazer"
Prós: "Gostei da tranquilidade do voo"
Prós: "Yes, the onboard crew did a great job."
Contras: "Their crazy rules with “hand luggage” makes me nuts."
Prós: "Apesar de ser um suplemento à tarifa, a opção Plus facilitou o acesso e a prévia marcação de lugares"
Contras: "Atraso de 1h30 na partida Desconforto dos acentos Ruído no avião"
Contras: "Instruções de embarque mais clara entre prioritário / não prioritário."
Prós: "Cheap flight"
Contras: "Less time in the boarding line and less interruptions to sell things."
Contras: "Priority line...."
Contras: "Tripulação pouco profissional, a ter conversas sobre passageiros a frente de toda a gente,"
Prós: "Horário cumprido"
Contras: "Tripulação pouco simpática"
Contras: "Preis des Gepäck und das ich 40€ für 10kg zahlen musste"
Contras: "Decolagem em pista, 20 minutos dentro do ônibus esperando abastecimento da aeronave, por fim o embarque prioritário misturou-se tudo na hora ee embarcar por conta so atraso."
Prós: "Our flight was early on schedule"
Contras: "Boarding started before all the passengers of the previous flight were disembarked from the plane, so we had to wait in the tunnel that goes from the gate to the plane. Another very disappointing thing is that you cannot choose your seat, but you are given one randomly from the system."
Contras: "Ryanair service such as online checkin is not clear saying."
Prós: "Da qualidade versus preço"
Contras: "Atrasou 15m, nada de especial"
Prós: "price time of flight"
Contras: "unable to choose your seat free expensive tea and coffee and others"
Prós: "The crew"
Contras: "Uncomfortable seats"
Contras: "Sitema de check in pelo celular muito confuso, acusando erro de senha varias vezes e o código de barras tinha que ser salvo em PDF para poder ampliar na hora de entrar."
Contras: "Atraso de duas horas no voo. Cheguei em casa muito tarde."
Prós: "Really nice crew."
Contras: "Terrible information service. There was a big delay and the passengers were waiting a long time into a hot bus until it return to the airport without any info."
Prós: "Cabin crew - efficient, friendly and with a sense of humour."
Contras: "Having to buy Prority boarding to guarantee access to the overhead bins. Seats not that comfortable. Little legroom (i’m average height at best)."
Contras: "1- A comida parece a Comida servida nos Anos 70, muito básica com sabor Indústrial típico da Aviação. Tipo de comida que pelo aspecto e sabor nos faz sentir desconfortável e com náuseas. 2- Uma viagem transatlântica num Avião velho e desactualizado o barulho e a vibração do motor, principalmente junto a janela é tanto que não me permitiu dormir, mesmo sendo uma viagem de 7 horas (de Toronto, Canadá até Lisboa Portugal. 3- Inizisténcia de qualquer tipo de Entertenimento! Ausência total de monitores ou televisores não podendo assim assistir a nenhum tipo de programas ou filme., que agrava, principalmente quando se viaga com crianças."
Contras: "Ficamos mais 30 min trançados numa mini sala de embarque, os passageiros no voo pareciam estar num ônibus (gritavam, ficavam de pé o tempo todo, num voo de 55 min) e a tripulacao nada fez para melhorar isso."
Prós: "My own boarding was went ok"
Contras: "What was the most annoying part of the whole experience was the fact that they were other passangers on there school trip. Yes they are just still kids, but from the very start of them boarding, thats when everything just went downhill. The kids was just screaming, shouting, and sprinting into there sits. Even after being told to quite and calm down, all them were still screaming and shouting at the top of there vioces throughtout and non-stop for the whole flight (even after landing and getting into the bus). The worst fact of all is that, there was just far too many of them for everyone to handle (by the flight crew, and the trachers). It was also the first thing in the morning so it’s not like everyone would most likely be well rested already."
Prós: "Boarding process was at least organised"
Contras: "Staff rude; delay; mess in the cabin during delay; staff not able to keep people quiet plus flight attendants were mixing with people creating more confusion: we paid a ticket for a flight not to be in a pub for 2 hours (the time we spent in the aircraft before taking off)"