Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos de Lomé para Lisboa
A KAYAK é um motor de pesquisa de viagens. Vasculhamos a internet à procura dos melhores preços para os nossos utilizadores. Com mais de 2 mil milhões de pesquisas processadas por ano, conseguimos apresentar vários preços e opções em voos de Lomé para Lisboa.
A ferramenta de previsão de preços da KAYAK usa dados históricos para perceber qual a probabilidade do preço de um voo para Lisboa de Lomé se alterar num período de 7 dias, para os viajantes saberem se devem esperar ou marcar logo o voo.
As tarifas KAYAK Mix permitem-te combinar bilhetes de ida para viajares por menos do que um bilhete de ida e volta tradicional. Assim, podes voar para Lisboa numa companhia aéreas e voltar para Lomé noutra.
Às vezes, as datas de uma viagem não são o mais importante. Se tens margem de manobra, podemos mostrar-te as opções ao voar para Lisboa de Lomé até 3 dias antes ou depois das datas que preferes. Depois, é só escolher o voo ideal para ti.
Pontuações baseadas em avaliações de utilizadores da KAYAK
Contras: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."
Prós: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Contras: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."
Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Prós: "The bread was fresh and food better than other times"
Contras: "Crew is always aggressive and unfriendly"
Prós: "Tripulação boa"
Contras: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."
Prós: "Tripulação excelente."
Prós: "Entertainment system failed repeatedly."
Contras: "Entertainment system failed repeatedly."
Prós: "The crew was amazing and extremely helpful!"
Contras: "The food could have been better"
Contras: "Couldn’t understand announcements"
Prós: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."
Prós: "Friendly attendants, entertainment variety"
Contras: "Comfort, food could have been better."
Prós: "Left on time. No turbulence."
Contras: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Contras: "Booked with my partner. Ended up sitting apart. Not good"
Contras: "Better in flight entertainment"
Prós: "The crew was helpful and accommodating"
Contras: "The flight was delayed, missed connection, and lost baggage. Subpar."
Prós: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Prós: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Contras: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Prós: "Food was good, crew was very professional and courteous. Flight was smooth."
Contras: "Coach was cramped and the video system didn’t work very well"
Contras: "My luggage was lost in Paris. Now I need to wait still."
Contras: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"
Prós: "The crew worked hard, but the food was below the French standards."
Contras: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."
Contras: "I didn’t have time to make it through customs. Missed my flight"
Prós: "On time."
Contras: "Did not seat together passengers, although booked and checked in at the same time."
Prós: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contras: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."
Prós: "Comfortable, hospitality and wonderful service"
Contras: "No offer of snack with no egg in it."
Prós: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Contras: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Contras: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."
Prós: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."
Prós: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Contras: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."
Contras: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Prós: "Charmingly nice crew and involving captain"
Contras: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"
Contras: "The room between seats is unbearable."
Prós: "It es a good flight back"
Contras: "Items missing on duty free purchases"
Prós: "Boarding and punctuality."
Contras: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."
Prós: "The hostesses were very kind and nice"
Prós: "It was on time"
Contras: "Food was AWFUL! Better to serve nothing"
Prós: "Very old plane with very poor screens where images was horrible"
Prós: "the Airline"
Contras: "The Airport, Security, Boarder control."
Prós: "No issues, quick trip, friendly staff, comfortable ride..."
Prós: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Contras: "TV was too slow."
Prós: "It was a 30min flight not much to say The crew on the ground really took care of us"
Prós: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Prós: "The food was good."
Contras: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."
Prós: "The food was good"
Contras: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."
Contras: "We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service."
Prós: "movies were great, watched a lot of them food, while nothing to write home about, was at least tasty and not inedible the staff was great, friendly, welcoming, hard working loved that we could have wine and snacks"
Contras: "we had paid for the exit row and had a luxurious amount of room. But when we tried to sleep, our fellow passengers came and stood at our feet and talked so loudly that we could not possibly sleep. They stayed there for more than an hour. Would have loved for the staff to maybe ask them to tone it down, if not move."
Prós: "The food, air crew respectful and dedicated to duty"
Contras: "Everything was perfectly ok"
Prós: "wery slow working."
Contras: "The fod. Never Etiopian again."
Prós: "The crew was nice. Service was excellent."
Contras: "The upholstery can be improved."
Contras: "Everything was great!!"
Prós: "Helpful, friendly crew. Comfortable plane"
Contras: "In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi"
Contras: "The toilets were filthy. The tv touch screens didn’t work"
Contras: "The delay time was too much for no proper reason"
Contras: "Sem previo aviso"
Prós: "Excellent crews"
Prós: "Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!"
Contras: "Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not"
Prós: "The food was good, seats were quite comfortable and the crew was awesome"
Contras: "The entertainment was not that great"
Prós: "on time"
Contras: "they woke me up in the middle of the night to give me food.."
Prós: "Excellent service and on time performance."
Prós: "Staff are friendly and pleasant. Seats are comfortable with more space than some airlines.Good choice of films."
Contras: "This was probably the worst boarding I have ever seen. They called the Paris flight while people were still boarding for Frankfurt. It was chaotic, with people struggling to find which line to be in. There was no visible guidance from Ethiopian ground crew. Eventually got in line. One guy checking boarding passes for both business and economy. Very slow with again no crowd control. Children were not given priority. Eventually many people went through business queue while others had been waiting in economy. Ground staff were standing around watching and not helping or communicating. Poor show from Ethiopian!"
Prós: "Very comfortable airline with enough leg room.The crew were very professional and nice."
Contras: "Always delaying, catastrophic food."
Prós: "The aircraft was clean and the food served was cool"
Contras: "The turbulent"
Prós: "Good service in the plane"
Contras: "In Lomé ground crew are horrible and asking for bribes including the supervisor."
Contras: "The plane was shaking everywhere thought I was gonna die"
Prós: "delayed departure due to weather , very limited information from the crew towards the passengers."
Contras: "No Wifi at Lome gate. I don't understand why there is no wifi in West African airports."
Prós: "On the sequrity check our watch was stolen. And we did not get any help from ethiopian airlines...we would like to get help."
Prós: "Everything..state of the earth big jet..smootflight..very nice crew...hard like 3 bottles of white wine..very surprised that Ethiopian airlines can perform marvelously well..will continue flying them"
Prós: "Auto-adjusting windows"
Contras: "Understaffed. The plane looked and felt old. Food was sub-par."
Contras: "Little turbulence but nothing serious"
Contras: "Bad plane flight was cancelled. Horrible experience."
Prós: "Am very impressed with the service, and punctuality. The crew are friendly, helpful and respectful. I love the airline operating timeline of leaving Nigeria and getting to US same day. Also the fare is very reasonable. Advertise more, let people know u Pls enhance and expand ur Advertisment among nigerians. Am already spreading d good news among our friends and colleagues. Ethiopian Airline is d way to go"
Contras: "It took too long for d luggages to come out. Pls improve on it"
Prós: "The staff where so dedicated. The food was very real and crunchy. Go for the beef instead of chicken. I had both. Was a ten hr flight."
Contras: "The fact that they write your card details carelessly on a pierce of paper when making an inflight purchase. Should be swipe and all done. No need writing those sensitive data down."
Prós: "The flight service"
Contras: "The food was good"
Contras: "Airport in ADS was very basic. Was hard to find a descent toilet"
Prós: "evry thing"
Contras: "no thing"
Prós: "Everything was great. The seats were comfortable. The crew was awesome! They provided us singular care and 10 hours flights did not seem too long! Entertainment was outstanding."
Contras: "Crew was not friendly and seemed to ignore my requests. Seat was not comfortable. Food was okay."
Prós: "The take was very smooth."
Contras: "The seats did not recline & I had a back problem"
Prós: "Every thing include the crew members ."
Contras: "The flight was good"
Prós: "The crew were all very friendly and welcoming."
Contras: "The food options need to be more varied."
Prós: "It is ok the flight"
Contras: "No comment"
Prós: "The flight was ok, left late but didn't impact our arrival time."
Contras: "Tray table was very dirty, restroom not cleaned or refilled, generally unkempt."
Prós: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
Contras: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"
Prós: "Impressive crew attendants and courteous ."
Contras: "Maybe landing was not too smooth"
Prós: "Was lucky to be able to get 3 seats in a row, so could sleep.. They were able to put me in 3 seats again on return, so all good for me... Crew nice, leg room decent, entertainment was fine... Movie choices were not best I've seen, but first world problem... Overall I would recommend.."
Contras: "The return journey time from Dublin sucks... 6am flight, so u have to stay up all night pretty much... If they could change that, it would be amazing... Food not great, so you would be better off bringing your own stuff..."
Prós: "It's very nice flying with them. I will again fly with them"
Contras: "The food was horrible. My TV didn't work and although I asked for it to be reset several times, the crew kept forgetting. The flight was supposed to be 9 hours, but we left late and it was 11+ hours. I understand things happen, but the crew gave no explanation for the delay or elongated flight. Last, but not least, when we landed in Newark we waited 2 hours for our luggage to come out. We landed at 9:50pm and didn't receive our baggage until 11:50pm. My friend and I were not even the last to get our bags. Overall this was the worst flight experience I've ever had."
Contras: "- terrible food and no snacks provided - Crew was inattentive and did not monitor passengers e.g. standing when seatbelt light is on - bathrooms were rarely cleaned on 18 hour flight - poor air circulation"
Prós: "Entertainment, comfort in flight"
Contras: "The crew was not too caring, and the food was really below average - same dish for lunch and dinner."
Prós: "Absolutely nothing. Everything was piss poor."
Contras: "Everything. First I wish my flight wasn’t canceled a d then received notice on the same day"
Prós: "The crew was super nice and the seat was great"
Contras: "For the price i got the ticket i couldn't asked for more. Thanks a Million"
Contras: "Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections."
Prós: "It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late."
Contras: "We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off"
Prós: "Got us there safely"
Contras: "Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport."
Prós: "Great crew n comfort."
Contras: "The entertainment choices needs updates and more varieties I believe."
Contras: "Maybe the entertainment choices"
Prós: "This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day."
Contras: "Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP."
Contras: "30 min delay !"
Prós: "The captain was able to make up much of the lost time spent boarding."
Contras: "The crew were 20 minutes late getting to the plane. The seats were also uncomfortable. Thankfully, it was only a 50 minute flight."
Prós: "Conforto a bordo"
Contras: "Falta de pontualidade"
Prós: "Efficient and very nice crew"
Contras: "90 minutes delay for departure from Brussels to Washington..."
Contras: "Left 1h late"
Contras: "Better boarding process"
Prós: "The personnel AFTER passport control was wonderful, both airport and United. Passport control workers failed to recognize or help move us through to be able to board in time while they allowed other passengers to go ahead who had same departure. Plane waited 30 mins past take off for us."
Contras: "Brussels airport staff at pass control needed to acknowledge departure concerns to prevent plane delay of takeoff. Many passengers missed their connection in Chicago because of our delay boarding due to pass control wait and lack of help."
Contras: "Bus navette between thé flights"
Prós: "Nothing, they cancelled my flight and rebooked me to another city"
Contras: "Everything. I had to buy 2 new tickets because they cancelled my flight"
Prós: "cheap ticket"
Contras: "lack of service, very unfriendly stewardess"
Prós: "The chairs were comfortable the staff was very attentive and nice"
Contras: "I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally"
Prós: "flight was awesome"
Contras: "the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all"
Contras: "There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!"
Prós: "Good and nice Food, crew helps , comfort seat and Entertainment clean and new screens ."
Prós: "Good flight overall- staff lovely"
Contras: "Limited food choices"
Prós: "Brussels Air was on time, attendants were courteous, plane was clean and in great condition. For a discount flight, it was great!"
Prós: "Quick, easy, friendly."
Contras: "No entertainment but it was a short flight"
Prós: "The rest was ok"
Contras: "I came in 45 minutes before the departure time, but they said i was late. And i asked what can the solution, they said the solution is to cancel my ticket and buy a new one. And they cancelled my ticket, then I did not get any other choice than buy a new ticket at more than $700 just from Abidjan to New York. But some other airline companies, when you miss your flight they find a next one for you and you just pay the fee, but not to cancel your ticket. This last case can happen only if the traveller does not show up and doesn't call."
Prós: "The flight attendant crew were all very friendly and so good at giving out drinks and water and whatever we needed. I felt really pampered and I wasn’t even in first class. Brussels airlines literally saved my whole trip back from becoming a nightmare because I had a really short connection time in the Brussels airport. I was sprinting to the gate to make my flight and was running real late and they had waited for me! The staff at the gate and at the passport control all were very helpful. I was very impressed by everybody involved and so appreciated that I could make it home as planned instead of having to find a new flight."
Contras: "3h delay!!!"
Prós: "Da tripulação."
Contras: "Atrasos, serviços, ausência de refeições/ refeições pagas"
Prós: "Everything was fine"
Contras: "Beside for the music and movies, you should give us the possibility to make a search and find what we want to watch or listen"
Prós: "Crew. Entertainment. Food. Leg room was a bit longer than usual."
Contras: "Lack of complimentary food - not even a snack as far as I can remember - for almost 5 hours flight. Really?"
Contras: "We had to wait 1 hour inside the airplane because there was fog in Lisbon. Flight took 2.5 hours and the Fog cleared long before we landed so there was no need to wait 1 hour in the airplane where we had NO leg space at all. As compensation they could at leased given us coffee for free and not have to buy for a bloody expensive high price."
Prós: "Great moives and enteratinment system. Comfy seat. attentive staff on board. Also minimal annoucements, which i love because i don't like to be disturbed in my sleep to hear about the weather."
Contras: "Was stuck on plane for 3 hours before they had to cancel it due to computer issues. Missed connenction flight ( 27 hour delay for connecting flight) with them as well as a result, had to stay 2 extra nights (in great accommodation they provided, at least) had minimal information about what to do in the morning (almost missed the bus to the airport because they only had a little sign noting it) Overall they took care of us from the delays, but I still missed a day and a half of work because of it."
Prós: "Quick flight, on time."
Contras: "Boarding at Brussels airport had to go through a gate, a bus, then out across the airport to the tarmac. Not really a problem, but should be aware if travelling this way. Warning to travellers using this short flight: food/drink only available with payment."
Prós: "Smooth flight Pleasant staff Smooth boarding process"
Contras: "Super late due to poor management of runway construction in Brussels No entertainment in the cabin"
Prós: "They had a funny safety video"
Contras: "The flight was delayed by an hour. Not only did this mean that I didn't have a chance to rest in Hamburg, it also meant that I had to sprint to get my connecting flight which was on the other side of a huge U shaped airport."
Contras: "Was surprised that the food was on sale !"
Prós: "Not too much"
Contras: "I'll begin with the order of sequence of all that went wrong: 1. A huge queu while we were waiting for checkin in Rome (waited for more than 30 minutes) 2. The steward didn't agree to take a gymnastics hoop to the aircraft, despite its being super light. By the way, the inbound flight the hoop was taken into the aircraft; 3. We (family of 3) were seated separately, what made a huge stress to our small daughter. 4. There were no AC socket in Brussels airport (there were, but not charging) during transfer. 5. Our baggage was not delivered, which is very unpleasant :("
Contras: "Flught was delayed more than 45 min from Brussels and when we finally arrived to Lisabon they couldn't open a door to Airport building."
Contras: "the cabin crew refused to serve any drinks until they served food and they were only serving front to rear, rather than front & rear to middle. as i was sat right at the rear of the plane it meant i didn't get anything to drink for 30-40 minutes. i thought delta were poor on that front but these guys were ridiculous. as for the food: i don't expect much from airlines but i don't consider cake & toblerone to make a breakfast, even if it was served with orange juice."
Prós: "I had a comfy seat at exit row. The team was great."
Contras: "Over 30 minutes delay. The luggage pickup was a mess, the belt wasn't emptied for previous flights which created a huge mess."
Prós: "Same coment"
Contras: "Same coment"
Prós: "Nice equip and staff, comfortable and on-time"
Contras: "Veg meal requested but not processed."
Contras: "I never flew to Florence because the airline missed my connection and the next flight to Florence was not until nearly twelve hours later, so now I'm on my way to Rome instead. This ruined my rental car and lodging reservations, and I'm now fighting both those agencies because of this botched flight and poor service. Additionally, the plane was ungodly hot. So much so that the crew apologized for our over the PA. Nothing was done to fix it, but it was blamed on the plane only being on auxiliary power while we were parked on the tarmac for the hours. That would've been understandable, but it didn't get better when the jet engines were on, so that excuse turned out to be just so many lies."
Prós: "Fast Boarding"
Contras: "Was waiting for a lagguage over 30min at Tegel airport"
Prós: "Flight itself was fine."
Contras: "I tried for numerous days before the flight to buy a piece of baggage online and I kept getting tossed back and forth between Expedia and Brussels Airlines. In the end, I wasn't able to purchase it ahead of time and we had to pay $49 at the airport. I feel entitled to a reimbursement of the difference between the booking online price of $15 and the $49 I paid."
Prós: "The seats in the plane were amazing. Maybe older but better than the new ones."
Contras: "No infotainment screen"
Prós: "all was good"
Prós: "The plane was clean and on time."
Contras: "They charged for water! I couldn't get regular water on the plane. I had spent down all my euro, so I didn't have the 3 euro for a bottle of water. They would not accept American money either. After a while, I had to take a medication and needed water so went to one of the crew in his station to ask for it, explaining the situation. He gave me some water, but pretty much shamed me in the process. He was saying it was hard for the crew to have to charge, but they were made to do it now, and what would it look like if other passengers saw him giving me the water and not charging?! OMG!"
Prós: "The crew really was excellent! Superb landing. I didnt feel a bump."
Contras: "It was a great flight! I could have been upgraded to business class but other than that...superb"
Contras: "The ticket price is expensive"
Prós: "Departed on time."
Contras: "Food is not the best."
Prós: "Crew was nice . Boarding was relatively easy"
Contras: "WiFi didn’t work, long haul flight with absolutely NO entertainment. Food was below average as was seat comfort"
Contras: "Everything was excellent thank you so much"
Prós: "nothing! Very poor service"
Contras: "Have special help for large families especially with young children. Most airlines anticipate large families’ arrival and keep a golf car at the gate to help them. Your company is careless, callus. In addition i lost 3 luggages"
Contras: "Fix the damn problem that always occur with this company from loading luggage to boarding"
Prós: "The crew was nice."
Contras: "Royal Air Maroc lost my two bags. Also, late boarding, delayed on the tarmac, late arrival in Lison, so I missed my connection."
Prós: "The food, free eye mask and socks"
Prós: "The flight was overbooked so we had to wait 30-40 minutes so we could have our boarding passes. The line was super long and the waiting time was a lot."
Contras: "The airline should be better organized. I arrived very early at the airport and I almost missed the flight because of the airline and customs."
Prós: "Lost baggage....day 3 STILL no update."
Prós: "Luggage allowance, but wish it had been advertised! Didn’t know I could take 2x 23kg free"
Contras: "Clear info re luggage on booking confirmation"
Prós: "Great seats with ample space! Crew was very attentive."
Contras: "Boarding seemed bit chaotic ..... no onboard entertainment ."
Prós: "I was terrified after reading reviews for Royal Moroc Air. Every aspect of the flight went well. Baggage check in was smooth. Boarding the flight was the same. The plane was new, clean and spacious. The crew were courteous and professional. My bag was waiting when I arrived to baggage claim."
Contras: "Thankfully, nothing bad to report."
Prós: "They were helping an elderly like it was their grandma."
Prós: "Timely departure from Casablanca, fast boarding service."
Contras: "At the Check in in Laayoune the attendant could not register the whole of my trip with the fidelity number. The snack on board is always the same, cheese sandwich, which could be made with better bread, wrap, chiabata, etc. Very bad."
Prós: "The plane was cleaner and the seats were more comfortable than my NYC --> Casablanca flight."
Contras: "No vegetarian option (I travel a lot, and I've never encountered this!). But, given that the flight was so short, this didn't matter much to me."
Prós: "Business class seats were comfortable. Food was good to excellent. The flight was a good value."
Contras: "They are a little stingy showing you the booze but perhaps that's because it was ramadan. The BC lounge in casablanca has no alcohol during ramadan but did have wine at least when it wasn't ramadan (the 1st leg of our journey)."
Prós: "The flight attendants were nice"
Contras: "Boarding was completely disorganized with people boarding late and then allowing fully half of the passengers to board at one time, clogging the aisle and thereby making the process take even longer. Once all were settled it became a question of "where is...?" As passengers had checked in but not boarded. We sat at the gate an additional hour as boarding passes were checked, sky lounge was checked, etc."
Contras: "Passport control at airport in Casablanca was awful. Very very slow with people getting increasingly anxious about missing their flights and trying to move up in the line. The people checking passports were very slow and seemingly unaware of the tumult happening in line. No one was managing it. We arrived at airport 2.5 hours ahead of take-off and the plane was loading by the time we got to the gate."
Prós: "Left on time, landed on time, good legroom, not too packed. Bags arrived."
Contras: "No movies, no wine. Couldn't check-in earlier than 3 hours and had a long wait, so had to bring our luggage into town with us."
Prós: "Nice crew, good quality cabin"
Contras: "Delay in boarding the plane, they just didn’t allow passenger to enter the plane for 5 minutes and wait standing in the bridge"
Prós: "Crew, cabin and food were decent, and it was only about a 1.5hr flight"
Contras: "The boarding process is a disaster. Everyone queues up all at once to board buses to the airplane and it felt like there was only one bus doing the round trip. No entertainment options, but it was only about a 1.5hr flight."
Contras: "The food, yogurt and a cheese sandwich was frozen. There were no female flight attendant. the attendant didn't speak very good English, French or Portuguese. The boarding process was not well organized. Some of the people seemed to not know how to act on a plane picking whatever seat they wanted and then arguing with the people that actually had the seats as well as getting up while the plane was still taxing."
Contras: "They cancelled our reservation the day before our flight for no reason, without notice, and didn't explain why. We had to fight literally an hour before take off to get our seats back. They didn't extend an apology or even an explanation as to why the airline simply cancelled our reservations which we had paid for over an month in advance. During all 4 legs of our trip (N.Y. to Casablanca; Marakech to Fez; Casablanca to Lisbon; and Lisbon to N.Y.) customer service was extremely slow and poor, many of the staff members seemed to not like their job because of how unpleasant they were. The breakfast is three different types of carbs and no nutritional value. I will never fly the so-called 'Royal' air Maroc again. Very unprofessional staff."
Contras: "When we arrived at the gate, we were told that another bus would come for us. It never showed up and no one came to help us. So we missed the flight. We tried all afternoon to get placed on the next flight out. The ticketing office told us we needed a supervisor to approve the changes to our reservation. We were informed all the supervisors were in the back office watching the futball matches and that we would have to wait. We were told if we don't get the supervisors approval, we will have to buy a new flight at full price. So we waited for many hours. Finally the night supervisor came out and told us that he can't do anything. He said the day managers would've been the ones to help us. They've already gone home after the football game ended. They wanted to charge us $840 USD each for new tickets"
Contras: "Some steward are very rude in behavior, seats are very uncomfortable, Mobile charger socket didn't work, etc"
Contras: "The crew members need to learn customer service and be polite to clients."
Prós: "That they flew me out of Morroco."
Contras: "Cabin crew were surly mostly. Disorganized informing passengers about transit. Rude people in the airports. Try to avoid this airline and country."
Contras: "Very disappointed"
Prós: "Flight attendants very attentive and cheerful."
Contras: "Casablanca airport is utterly chaotic in terms of security lines, boarding and then getting on the plane in full sun with crowds pushing to get in."
Prós: "Greeting was hospitable,service is ok. Yet staff could use little smile and be more friendly"
Contras: "Entertainment could be updated,new movies and new games. Food needs to be upgrated for the price the customer is paying for long flight.RAM has been serving the same food decades."
Prós: "Staff be friendly."
Prós: "No much to like"
Contras: "Poor service and delays"
Prós: "food is super!!! bravo"
Contras: "The seat was ok (economy), food was ok and no entertainment system."
Prós: "The food was decent for airline food and there was an empty seat next to me so I had plenty of room on the flight."
Contras: "Boarding was disorganized and chaotic. The crew was okay but felt like they didn't want to be bothered."
Prós: "Flight and crew were great"
Contras: "They lost my luggage and then to get it back? Zero customer service -I needed American Express to resolve the issue"
Prós: "The staff was very nice, very pleasing experience overall."
Prós: "very very very very nice"
Prós: "Staff were very friendly."
Contras: "No TV"
Contras: "The boarding process was very chaotic. And my row had a chair that was completely broken. Plane needs updates."
Prós: "My flight was about an hour long. I like that despite the short flight there were drinks and a snack involved. Perhaps in a longer flight there might be food available."
Contras: "Didn't spend enough time on board for me to comment."
Prós: "on time"
Prós: "Crew was nice"
Contras: "Airport restaurants were expensive and didn't have variety The flight was terrible"
Prós: "food was ok one way but on the way back it was just bread and cheese for breakfast"
Contras: "The airline lost my luggage and other people as well. The guy in front of me had told me that the airline had lost his checked in luggage twice."
Contras: "One tough crew member can make the flight feel rough."
Contras: "my seat did not go back"
As companhias aéreas que voam de Lomé para Lisboa adotaram medidas de segurança adicionais e ajustaram as suas políticas para melhor acomodarem os passageiros. As políticas variam consoante a companhia.
Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos de Lomé para Lisboa
Uso de máscara obrigatório
Uso de máscara obrigatório a bordo; máscaras fornecidas em voos de Lomé para Lisboa
Lugares com distanciamento físico
Lugares do meio indisponíveis em voos de Lomé para Lisboa
Teste antes do voo
Teste de anticorpos e sintomas em voos de Lomé para Lisboa
Sem taxas de alteração. Pesquisa voos flexíveis de Lomé para Lisboa