Encontra voos baratos de Lisboa Aeroporto Humberto Delgado para Nova Iorque John F. Kennedy (LIS - JFK)

Prós: Crew was very professional, food options were excellent.

Prós: The plane left on schedule.

Contras: I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.

Prós: The crew was nice

Contras: Nothing

Prós: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.

Prós: Why do I needed to pay at the airport addiction 150 euros for one suitcase? Why was it online included to find out the I have to pay extra? That’s addioanl 30% increase for the price of the ticket. I’ have been using you for a long time and not really happy

Prós: The flight went out in time, and the suitcases arrived quickly

Contras: The plane was very crowded

Prós: Unfortunately there is not one positive thing I can say

Contras: The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah

Prós: All the way unti dinner everything went fine. Once dinner started all good things up to now everything went down the drain. The crew were rude, unprofessional and disgusting. Everything else was excellent. Arlindo Fernandez

Prós: Gaps between seats are very narrow.

Contras: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.

Contras: Not enough leg room

Prós: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.

Contras: Boarding could be better

Contras: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.