Uma dos melhores links entre o Brasil e a Asia
Embarque não respeitam o cartão de fidelidade q tem prioridade são confusos e não adianta explicar .
Excelente opção para rotas para a Asia
Prós: "I would have appreciated that with ALL required paperwork, my stay at check in point would have lasted a little less than two hours I spent standing and waiting for a feedback."
Contras: "Updating clients and offering a seat if it’s a long wait could have improved the situation. It is on reception that the business gets its impression. Thanks."
Prós: "Everything great!"
Prós: "O vôo foi tranquilo, sem problemas ou imprevistos."
Contras: "A comunicação e orientações poderiam ser em meu idioma, mesmo que fosse uma gravação eletrônica, incluindo o menu da alimentação e o check in no balcão."
Prós: "Crew was great. They made up for mistakes in a positive and amenable way."
Contras: "Flight was late. There was no communication about it. The flight from Joburg to Doha was late, therefore I missed my connection. The delay was not officially communicated to any of the passengers — no announcements made, no representatives to talk to at the gate — until well past the time that we should have been in the air. It was distressing."
Prós: "The crew was very attentive and professional"
Contras: "Food wasn't great"
Prós: "Crew is amazing"
Contras: "The Entertainment screen wasn’t working"
Prós: "Attentive and efficient"
Prós: "Great crew and food. Nice economy class."
Prós: "Too crowded"
Contras: "One more staff will be better"
Prós: "Tripulação muito atenciosa"
Contras: "Nao funcionou a tv"
Prós: "Nice crew, 1 hr free WiFi"
Contras: "Significant delay on jetway, temps uncomfortable,"
Prós: "Não há nada a comparar com a Qatar, atualmente."
Prós: "Nothing special"
Contras: "I found my seat a bit uncomfortable for this leg of the jurney"
Prós: "Servico espetacular"
Prós: "Best airline I’ve ever flown. A lot more space and amenities for a great price. Boarding was easier and faster than any other airline I’ve ever taken"
Contras: "Wish there were a bit more movie selections but only because it was such a long flight"
Prós: "The service of the cabin was great!"
Contras: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."
Contras: "Did not make this flight."
Prós: "O serviço de bordo da Qatar é muito bom."
Contras: "O lounge de Guarulhos é muito simples, poderiam melhorar."
Prós: "decent leg room. the staff was accommodating"
Contras: "the brea was har. some of the food was overheated thus making it hard to eat"
Prós: "Atendimento muito bom melhor que outras companhias, Qatar faz diferença"
Prós: "Plane was excellent"
Contras: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."
Prós: "The flight crew are all amazing and provide excellent customer service."
Contras: "No complaints."
Prós: "Fantastic service, very friendly staff who are always happy to help"
Contras: "Should have internet free of charge in flight"
Prós: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Contras: "The change of my flight schedule for the entire journey was done without giving me any options (departure flights from origin and return). It would have caused me inconvenience if the change of time does not allow me to adjust my plans."
Prós: "Great flight. Everything was good. The only very small issue is hey offer WiFi but even if you pay the allocation of data make you feel like you living in the 1990. 10 meg free and 300 meg for a whole flight is a complete joke, especially for USD 30. They could manage protocols but give a reasonable service."
Prós: "Qatar is a reliable airline."
Contras: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."
Prós: "The service from check-in till landing was on the ball and superb. They were friendly and eager to assist with everything. They have the latest movies and shows to watch on their in-flight entertainment."
Prós: "great crew and food."
Contras: "being charged excess baggage when one suitcase weigh under weight. Having to wait at the terminal for a hour and a half because of bad weather -- not the pilot's fault"
Prós: "The crew service"
Contras: "The cost of internet access"
Prós: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Contras: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."
Prós: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"
Contras: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"
Contras: "THere was no wifi"
Prós: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."
Prós: "Atendimento, cordialidade , poltronas , entretenimento , simplesmente é tudo muito bem feito"
Contras: "Nada a declarar"
Prós: "I was actually impressed with the entertainment selection :)"
Contras: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."
Prós: "Food and entertainment"
Contras: "Hard cushioning and narrow seats on the 787"
Prós: "Good in-flight service"
Contras: "Cramped seats"
Prós: "In general the crew was very nice."
Contras: "The dreamliner is a little tight in relation to the B777. The Kosher meals very all the same for breakfast lunch and snack"
Contras: "1. rude staff - i stood in Jburg at the counter for 13 minutes (i checked my clock) while 8 staff ladies spoke among themselves in a myriad of languages. FINALLY one lady asked if i had been helped! I said no and she was clearly less than thrilled to be the one to help with my question. i literally just wanted to ask if my seat assignment was a window, middle or aisle, but it was like i was the bane of her existence and i interrupted their social hour. On my outbound flight (ORD to DOH) I also watched three staff members be beyond rude to guest after guest at the check in counter regarding baggage when they came forward to "re check-in" which was a new requirement for most people. There was a lot of general confusion on behalf of the consumers and the staff was NOT the least bit patient or helpful in explaining what they needed from us or why this flight had different procedures than normal. I still don't know why they were so fussy about baggage and made everyone re check in at the gate in fact. And they didnt do it to my baggage so i have no idea why they were so rude to some and completely left others alone. (didn't seem to have to do with size, carrying of electronics, i don't know?) 2. the physical flight - you changed my original flight time to something that was REALLY close for my connection from DOH to CDG, so you instead bumped me to a later flight without consulting me. it would have caused me to miss a connection flight I booked separately through EasyJet from Pairs to my home airport BIQ. I had to figure that out on my own. RUSH through Doha to make my 35 min connection and barely was allowed to board my onward Paris flight by the Qatar gate staff which was only cutting it close as a result of YOUR changes! Yet i was treated like i was somehow "late" and wouldn't be able to board ??? Again incredibly rude staff. Subsequently you lost my luggage because the connection was too tight. i landed on Friday and it didn't catch up to me until Tuesday. Not one person has said sorry or offered any restitution. And this is honestly what upsets me the most. I doubt anyone even reads this. pathetic. I work for a travel club and since Monday (so in 4 days) I have actively reached out to 4 clients to cancel and re-booked their Qatar airways flight to another carrier to get them to Johannesburg. They will be doing the same safari experience I did, but I will NOT recommend and book my clients on Qatar after my experience."
Contras: "You canceled our flight in the last minute. we were starting our holidays and missed one day included the booking reservation. We didn't get any refund regarding this issue. On the other hand, i booked my special meal and never received it."
Prós: "Desde o checkin, serviço de bordo, entretenimento, comida, equipe, tudo do mais alto nível. Parabéns para Qatar."
Prós: "The flight was on time, not full and the crew and the entertainment was excellent. Very happy with the experience of flying on Qatar Airways from Johannesburg to Miami."
Contras: "Everything was well, the food was good not great (even for airplane food) and the only other issue is it seemed like trash from our drinks and food services was picked up for quite a while or until we brought it to the flight attendants ourselves."
Prós: "Crew was amazing and very helpful"
Contras: "The wheel chairs was a bit scarce so we had to walk far distances at Dubai airport"
Contras: "Embarque com finger e mais próximo do gate"
Prós: "Absolutely friendly Professional"
Prós: "The food was very nice. The IFE was very nice as well. The seats were comfortable."
Contras: "The was a lot of profanity used by the attendants that was not necessary. Secondly I reserved a front row seat in online check in, but it did not allow put mean in that seat. Which if they were full would be understandable, but every single one was empty."
Contras: "Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite"
Prós: "generally good overall for a 14 hour long flight"
Contras: "legroom could always be better for me......but this was similar to most other airlines"
Prós: "O voo foi ótimo e bem tranquilo. Ótimo bar para as classes Premium e assentos muito confortáveis."
Contras: "A ultima refeição da rota não foi oferecida, mesmo sem ter colocado a informação de não incomodar no assento (adesivo disponível para informar a tripulação que o cliente optou por não fazer a refeição)."
Prós: "O assento é realmente muito confortável e o bar no fundo do A380 é fantástico."
Prós: "Crew, interior, seats"
Contras: "Food was average. Service could be better. For example, my wife and I never got our food at the same time or close enough. We had to ask for food or drinks. They should regularly ask if we need something. Empty water bottles (up to 3) were sitting on my table for hours till we landed."
Prós: "The crew was nice, and there was sufficient overhead space for my bag."
Contras: "I've flown hundreds of times, and this was the most most unpleasant flight I've ever taken. My seat didn't recline, the entertainment console was not working properly, and I had almost no legroom due to the design of the seat. The temperature was unbearably hot. And I didn't get my special meal."
Prós: "The seat was not up to the usual Emirates business class standard. The lights were never completely dimmed."
Prós: "crew was good but seat was too narrow, and there are too many little kids near us."
Contras: "do limit the number of passengers with little children and don't put senior citizens near them."
Prós: "O entretenimento foi ótimo!! Tripulação muito atenciosa!!"
Contras: "No almoço tinha 2 opcoes: frango e peixe, escolhi peixe mas não tinha no momento e teria de esperar para esquentar, optei pelo frango e no final foi ma boa escolha, pois estava bom"
Prós: "Padrão Emirates Ou seja, tudo muito bom"
Prós: "Assento comum da classe econômica mais largo e com mais espaço para as pernas"
Prós: "Tripulação e assento"
Prós: "Crew always great. Aircraft great."
Contras: "Tv screen too old. As not good as A380."
Prós: "General flight was good. Loved the food."
Contras: "Beeing more than an hour delayed"
Prós: "Voo e ótimo"
Contras: "Staff no solo e PESSIMO"
Contras: "Quando cheguei minha conexão durava mais de 24h eles não me deram hotel muito menos alimentação! PÉSSIMO atendimento!"
Prós: "The food and service was great."
Contras: "Boarding for priority was a bit slow."
Prós: "Emirates perfeita"
Prós: "Crew and entertainment"
Contras: "Food and legroom"
Prós: "Emirates really knows how to treat customers"
Contras: "Flight was long"
Contras: "Older plane less entertainment options"
Prós: "Good service by Emirates"
Prós: "The travel kits are much nicer now, appreciated the mattress"
Contras: "The boarding process in ORT was a horrible fail. they didn't announce the boarding of first/business and by the time I arrived at my seat there was almost no overhead room left because people from economy put there bags in the business area. The bathroom was definitely not cleaned enough, I went twice where the floor was soaked, the seat was wet and the sink full of toothpaste. I understand that every passenger should be responsible enough to clean up after themselves, but it was not an enjoyable experience. The crew was friendly enough, but it didnt feel like the personalized service experience that is usually the case (where they introduce themselves, explain the do not disturb sticker etc). Also I think there was something wrong with my seat because it didnt "lay flat" all the way."
Prós: "Embarque pelo Lounge é muito rápido"
Contras: "A cadeira ao se apertar os botões travava.... A tv toda hora, do nada, saía do filme.e ia pra tela principal. Melhorou qdo comecei a usar o controle que fica ao lado da poltrona, pois pelo touch screen na própria tela wstava impossível. Decepção para quem paga caro por um serviço melhor."
Prós: "Upgrade to Business class"
Contras: "Cobrança de excesso de peso apesar de eu e minha família ainda termos 69kg de franquia é de termos despachado as mesmas malas do voo Brisbane para Dubai, com a mesma Emirates, normalmente. Assento quebrado. Assento do meu filho sujo. Não recomendo parar em Dubai pela arbitrariedade da Emirates"
Prós: "I love the positive and can-do attitude of your crew"
Contras: "A 4 year old banging on the back of my seat"
Prós: "Atenção e simpatia da tripulação"
Contras: "A classe executiva na disponibiliza chinelo, muito menos pijama como outras companhias aéreas fazem. A poltrona ao estar totalmente na horizontal não dá o conforto que dá, por exemplo, a poltrona da Etihad."
Prós: "A380 flight was very comfortable, with adequate leg room. A great feature for long haul flights. Good food and a very good entertainment system"
Contras: "Good was served late, in both legs. Flight departs at 7 pm but diiner was served after 10 (midnight Dubai time) Which meant our sleep was disturbed and when breakfast was served we had a full stomach."
Contras: "Did not happen. Flight was purchased fraudulently and fortunately was caught by Emirates and Amex. Please REMOVE all my contact information from your website"
Prós: "excellent staff and friendly flight attendant."
Contras: "i wish next time the flight will includes a hotel for the over night stay. I had to sleep on the seats at the airport."
Prós: "Staff were friendly and helpful. ICE entertainment onboard offered a wide veriety to choose from"
Contras: "The food was average"
Prós: "I like the food and entertainment options"
Prós: "Da comida e do entretenimento. Apreciei o cardápio e a quantidade de comida oferecida. O entretenimento também agrada bastante."
Contras: "O salão de embarque não oferecia espaço suficiente para todos os passageiros. Não havia uma organização para acomodar a enorme quantidade de passageiros. Poucos banheiros. Tripulação sobrecarregada de serviços."
Prós: "A comida oferecida é muito boa e saborosa. Porém, pela quantidade de passageiros, há uma dificuldade em servir a todos. O entretenimento é bem diversificado."
Contras: "Faltam banheiros na classe econômica. A grande quantidade de passageiros sempre precisa aguardar em filas para conseguir usar o banheiro."
Prós: "Attention to detail all the way"
Prós: "We will highly recommend to use this airline. We will try again to flight to any city that we know they will have connections . Is worth it to plan to stay a few days in Dubai. Is a great city , unique, different."
Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"
Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"
As minhas malas novinhas chegaram simplesmente destruídas. Impossível utilizar novamente. Amassadas absurdamente, quebradas…
O assento 6A estava um pouco sujo e a comida deixou a desejar (opção faltando, muito peixe/frutos do mar)
A diferença pra mim foi em relação a tripulação. Estavam sempre muito gentis, alegres, atenderam a todos com rapidez e atenção.Parabéns para a equipe!
Aeroporto de amstedam colapsou Evitar
O atendimento foi ótimo, seja no embarque seja no avião, todos muito atenciosos...
Voo atrasou uma hora para aguardar passageiros em conexão.
Fui muito bem assistida, principalmente pq antes de voar eu despenquei da escada rolante e recebi uma assistência incrível. Mas a comida e a variedade de filmes muito ruins.
Prós: "Absence of food"
Contras: "In flight service"
Contras: "Bigger seats the new ones are way to narrow"
Prós: "The crew was very kind"
Contras: "When its rain we shouldn’t walk to the air plain"
Contras: "All of the less than good, obvious!"
Prós: "Pleasant crew. Appropriate and efficiently served snack."
Contras: "Boarding and disembarkation were slow."
Prós: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."
Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."
Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."
Contras: "Tudo tem que ser melhorado"
Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."
Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"
Contras: "Fix the damn KIOSKS at Vienna!"
Prós: "Refeições de alto nível"
Prós: "Seat was comfy and spacious for economy class"
Contras: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Contras: "Acomodação na área econômica, espaço entre as poltronas."
Contras: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Prós: "Filmes à disposição"
Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."
Prós: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Prós: "Nice aircraft"
Contras: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Prós: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"
Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"
Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"
Prós: "The flight arrived a few minutes early."
Contras: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"
Prós: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Contras: "tough to sit on a plane for 9.5 hours"
Contras: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Prós: "Arrieved on time!"
Contras: "Dem entretenimento"
Contras: "Ter que caminhar muito no chegada ao Galeão"
Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Prós: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Contras: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Contras: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"
Contras: "We did not get two of baggage at the destination."
Prós: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Prós: "Really friendly staff. Great service"
Contras: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Preço muito elevado - usd 2100 one way em economia é de mais
Very uncomfortable seats!!!!!! Also, almost had broken kneecaps when the passenger seated in front of me vigorously reclined his seat. The spacing between seats is abusive!!
I needed more seat room. Next time, preferred seating or business class.
Boarding was unorganized.
Correu muito bem. Houve pequeno atraso na saída, mas sem consequências.
Plane was very delayed. US agents unhelpful in connection flt and in seating. No real info given on delay.
Our entertainment/movie and audio did not work during our flight. Two of our bags did not make it to our final home destination. No personal assistant. Everything is via email/web with no assistance.
Atendimento impecável da Lufthansa
Atendimento impecável da Lufthansa.
Prós: "Was put in German Airport jail"
Contras: "See above. United sold me a ticket they knew would get me sent back after being detained"
Prós: "The crew was great! The seats are never comfortable on economy flights."
Prós: "Amazing service and food"
Contras: "They charged me $60 for checking one bag in for this international flight"
Prós: "Nada. Assento não reclinava"
Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"
Prós: "The crew was very nice and attentive, I really like the food on Lufthansa"
Contras: "The movie selection was limited and dated"
Prós: "everything from the boarding and check-in process to in flight comfort."
Prós: "S380 nice plane"
Contras: "Food lousy Late leaving Singapore caused much difficulty"
Prós: "The crew."
Contras: "The airplane arrived over 45 minutes late."
Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"
Prós: "Do pequeno almoço"
Contras: "Os acentos"
Prós: "The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean."
Contras: "The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?"
Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."
Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"
Prós: "Smooth flight, good service, seats above average"
Contras: "Food quality has gone down"
Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."
Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"
Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."
Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"
Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."
Prós: "The crew were very considerate. Also they have the best baby beds we have seen so far"
Contras: "The entertainment system was glitchy."
Contras: "Temperatura da cabine muito fria durante todo o voo"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Prós: "Lounge was very clean"
Contras: "In a 10 hours flight Frankfurt to Atlanta only one main meal. Service was rushed job. My seat wasn’t working and Tv remote didn’t work."
Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."
Prós: "On time."
Contras: "Uncomfortable seats."
Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."
Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"
Contras: "Comida e espaço da aeronave"
Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."
Contras: "Flight delay due to connecting flight"
Contras: "Seats very crowded. No leg room at all."
Contras: "Sem entretenimento a bordo"
Contras: "Demora na retirada de bagagens"
Prós: "Crew and food were fine and movie and tv options not bad"
Contras: "Music options were lacking"
Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."
Prós: "Overall it was a good flight."
Contras: "The dessert could have been better than a Kit Kat chocolate bar."
Embarque ruim. Permissão mínima de bagagem de mão, sobrou muito lugar de bagagem na aeronave. Uma chatice.
Voo atrasado, tripulação ruim. Pessima companhia aérea. A TAM francesa.
Se puder dispor de alguma grana, pague pelas poltronas em duplas, se estiver acompanhado é o melhor, para evitar o estresse de levantar para um banheiro no meio da madrugada
Contras: "The food was not as usual."
Prós: "Clean plane , good crew ,"
Contras: "they didn't load my baggage from flight 1 to 2"
Prós: "Easy boarding, entertainment"
Contras: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Prós: "Great and friendly crew"
Contras: "In-flight system had some problems and seats seemed a bit uncomfortable"
Prós: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Contras: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"
Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Contras: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."
Prós: "Spacious business class seats, excellent meals"
Contras: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."
Prós: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."
Prós: "Incredible staff. Super polite"
Prós: "The crew was amazing and extremely helpful!"
Contras: "The food could have been better"
Prós: "Crew was nice."
Contras: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Prós: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Contras: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"
Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."
Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"
Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."
Prós: "The crew was helpful and accommodating"
Contras: "The flight was delayed, missed connection, and lost baggage. Subpar."
Prós: "FA kept bumping into my seat waking me up"
Contras: "Return the 777 to 9 across"
Prós: "The crew"
Contras: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Prós: "Flight was on time."
Contras: "Food could have been much better in comparison with other airlines."
Contras: "they lost our luggage very inconvenient"
Contras: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Prós: "The Air France service was ok. Got me to my destination on time and alive."
Contras: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"
Contras: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"
Prós: "The food was okay and the staff were friendly."
Contras: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."
Contras: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Prós: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contras: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."
Prós: "Boarding for BUsiness class was fine. Seating was cramped."
Contras: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."
Contras: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."
Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."
Contras: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Prós: "I would like to come on time each trip because I got two late time before with airfrance"
Prós: "The fresh bread and cheese."
Contras: "The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame"
Contras: "The room between seats is unbearable."
Prós: "All was good we didn’t feel the time 9 hours passed easily"
Contras: "Nothing special"
Prós: "Staff was nice"
Contras: "MD planes are old and not very comfortable."
Contras: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."
Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."
Contras: "the food is terrible."
Prós: "On time departure and arrival"