Encontra voos baratos de Hartford para Lisboa

Prós: "Mal servicio; compre un tickets que no permitía escoger los asientos y nos seleccionó la última fila en cada vuelo. La diferencia entre ser priority y regula es bien marcada"
Contras: "Mejor trato a todo pasajero; se reconoce las ventajas de estar en primera clase pero el servicio debe ser excelente"

Prós: "Good! No complaints, no suggestions."

Prós: "Crew could have been more helpful, had a 30 min layover and the gate was very far away. They could have told us directions"

Prós: "Very attentive staff"
Contras: "I have no complaints"

Prós: "Crew was good. No economy seat is super comfortable. (Why would you even ask that?)"
Contras: "Be on time. Not keep changing/delaying the border time. Not change my seat. (Plane was far from full.)"

Prós: "The crew was very friendly. The plane was very quiet (except for noisy crying babies)."
Contras: "Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye)."

Contras: "Great flight but old regional jet"

Prós: "The only thing I liked about the experience and flight was the Delta Sky Club"
Contras: "Everything"

Prós: "Flight was smooth"
Contras: "More leg room"

Contras: "K a y a k. Booked tickets on WestJet for us, but we were never told that check in and reservation was to be manage through delta so checkin was difficult and we ended up with poor seats because we were not given any advance notice"

Prós: "The flight was delayed several times due to bad weather in Tampa. The gate agent was good at explaining the problem and said it was the FAA that had put a ground stop in place. It was nice to be informed about what was going on."
Contras: "The cabin was very noisy -- don't know if the AC fans were cranked up or what, but the constant roar made it difficult to converse with the crew about snack and drink choices."

Prós: "Crew was very friendly and helpful seats and movie were awesome!!!"

Prós: "Great crew. Seat was not too bad."

Prós: "I liked the wide variety of movies and snacks available."
Contras: "The kid behind me wouldn't stop kicking my seat."

Prós: "Crew was great."

Prós: "Delta’s crew is always the best. On schedule"
Contras: "This was a 2 hour flight, some entertainment would be nice..."

Prós: "That I arrived safe."
Contras: "My seat didnt recline my back was in a lot of pain so was my neck. After getting to L.A at 9:52 a.m didn’t get out of the plane till 11:05 then the baggage claim was noted on carousel 2 when in fact it was carousel 3 when I asked a worker she said “I dont know ma’am” waved me off and kept walking. Terrible."

Prós: "New plane with great entertainment arrived 30 mins early"

Prós: "The crew was friendly and we arrived earlier than expected"
Contras: "Seats are too tight and too expensive to upgrade."

Prós: "The plane was an older model but staff allowed main cabin to use 1sr class bathroom."
Contras: "The choices of free snacks were limited. They should also give more than 1 package of peanut."

Prós: "It was very quick! Great service."
Contras: "We need more food options and a little bit more legroom."

Prós: "Crew was friendly, flight ran on time."
Contras: "Can you make the seats any smaller? Cabin space is tight and for people who suffer from claustrophobia it makes it difficult traveling. More cabin space with raising the fares would be great!"

Prós: "Not much"
Contras: "Seats very uncomfortable no room to move"

Prós: "nothing"
Contras: "the flight attendant gets the order starting from the back and by the time she gets to the front there's no more selection for breakfast except for what is left that nobody like."

Prós: "The crew was very professional, hejpful and had good attitude towards the passengers. This made the flight easy and enjoyable."

Prós: "Our flight attendant was excellent. Service with a smile."
Contras: "We almost missed the flight sitting right in front of the gate. No announcements could be heard in the gate area and when we asked, they said they were already removing our luggage, Very odd. Food was terrible! Choices were pasta and cold chicken salad. I had the pasta, which was bland ravioli in two bland sauces. I was surprised, because I had experienced better food on recent international flights."

Prós: "No waits, front desk personnel were helpful about baggage accommodations. Clear communications."
Contras: "No issues."

Prós: "Everything was fine—no worse, but no better. Delta crew could definitely learn a thing or two from Southwest. I haven’t been on a flight with Delta where the crew seemed happy."

Prós: "Easy work trip and with the storms coming in I was able to get out early without fees"
Contras: "Snow storms. Not a fan."

Prós: "direct flight from bdl to cun."
Contras: "reclining seats that doesnt give much room to person behind recliner"

Prós: "The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!"

Prós: "Great pilot.."
Contras: "Jam packed too small and the lady flight attendant was to bossy and not that welcoming, she was more interested in being more of a drill sergeant than the comfort of the passengers"

Prós: "Food available for purchase. Entertainment system."

Prós: "Great movie selection"

Prós: "Nothing"
Contras: "The poor service provided to customers when a flight gets delayed, there was no explanation, no gate, we were walking around the airport without any information and the food voucher barely cover a meal."

Contras: "They said we would get there on time even though we took off late so that what we told our ride. Ended up about 30 minutes late. Did not like that."

Contras: "Delayed two hours"

Prós: "Crew was good. Flight was early."
Contras: "Poor booking experience."

Prós: "Absolutely nothing."
Contras: "These people are reprehensible. They refused to cancel and refund our tickets when the bride-to-be in a wedding we were supposed to go to was diagnosed with cancer and the wedding was cancelled. Every customer service person we dealt with was uncaring, incompetent, and completely useless."

Contras: "I always hate to hear erroneous announcements. I don't need to know why I need to keep my seatbelt on; just to do it and MAYBE how long I'll need to do it. You don't need to alert me when you're turning the seat belt sign off. There's a "ding" and the light goes off. You could wake me up, or my wife or my sleeping child. It's like they like to hear themselves talk."

Contras: "Delayed for an hour and fifteen minutes"

Prós: "Who could ask for more?"
Contras: "N/A"

Prós: "The food was good and the staff was competent and friendly. There was a large choice of inflight entertainment (but the sound was mushy)."
Contras: "Although more comfortable than most, the seats were cramped (for 10 hours). Boarding was delayed 30", but we did not take off for 3 more hours. I really don't know why. It felt like the NYC MTA: poor communications. The boarding process required an avoidable half hour of standing in lines."

Prós: "Delta auto-booked me so I didn't have that worry once I arrived in Atlanta."
Contras: "Their system gives too-short layovers so any delay at the point of origin means a risk of missing connections. Many people on my flight were worried about connections because Delta delayed our start by over 30 minutes to "change a switch," whatever that means. Then for passengers with short connection times, they should NEVER be seated in the rear of the plane when it takes 20-30 minutes for the rear-seated passengers. Not very consumer-oriented."

Prós: "Brand new plane"

Prós: "Refer to my comments about flight from Chicago to Minneapolis."

Prós: "I would like the airline service to do more for our veterans. Especially the 100% disabled veterans"
Contras: "Seats not comfortable enough"

Prós: "Crew was nice and friendly."
Contras: "Plane was not cleaned well from the previous flight and looked dirty from being overlooked for so long. There was garbage in my seat back pocket and the overhead areas all looked dirty as if they were never cleaned at all."

Prós: "Friendly staff. On time departure and arrival."
Contras: "N/A"

Contras: "I not get to go my flight, I couldn't get reimbursement"

Prós: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Contras: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Prós: "More space in business class (777-300) than many other airlines."
Contras: "Entertainment very limited. No adjustable air vents in this aircraft"

Prós: "Tripulação boa"

Contras: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Prós: "Tripulação excelente."

Prós: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Contras: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"

Prós: "The whole crew is so kind"
Contras: "Delta made my whole first flying experience the best."

Prós: "Late departure, dirty, staff not friendly."

Prós: "In flight entertainment was great"
Contras: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Contras: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"

Contras: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Prós: "cbvghjkl;"
Contras: "mmmm"

Prós: "The crew was efficient and friendly. The plane took off on time and landed on time."
Contras: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Prós: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Contras: "Nothing"

Prós: "Crew members"
Contras: "Up to 1 hour late and they leaved my baggage in Paris"

Contras: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"

Contras: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Prós: "Cheap ticket"
Contras: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Prós: "Liked the transfer"

Contras: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Prós: "Great service"

Prós: "Friendly crew, good meal and entertainment"
Contras: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Prós: "Very quiet"
Contras: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Contras: "Tiny uncomfortable seats."

Prós: "Staff"
Contras: "We were 2h late"

Prós: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contras: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Prós: "Nice staff, very professional and helpful."

Prós: "That flight have been short"
Contras: "Fly attendants have been in hurry when they served snack"

Prós: "Boarding for BUsiness class was fine. Seating was cramped."
Contras: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Prós: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Prós: "Super fast boarding and smooth takeoff"

Prós: "The service"
Contras: "Nothing"

Contras: "The room between seats is unbearable."

Prós: "Nothing particular"
Contras: "Nothing particular"

Prós: "Good boarding procedure."
Contras: "Nothing much to add for a short journey."

Contras: "It was delayed"

Prós: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Contras: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."

Prós: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Contras: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."

Contras: "Food was not good."

Prós: "Not much"
Contras: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."

Prós: "Flight arrived safely."
Contras: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Prós: "Efficient check-in."
Contras: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Prós: "food was good, leg room was decent for economy"
Contras: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."

Contras: "We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service."

Prós: "The food was good, the staff was very friendly and very nice,"
Contras: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"

Prós: "Crew"
Contras: "No entertainment or usb plugsto charge."

Prós: "There were 4 of us flying from Atlanta, there was a great amount of leg room, tvs were nice, remote control for the tv fit into the seat, the way the plane was laid out, the 4 of us sat in a middle row, which meant no window seat (which my sister was disappointed), dinner options were great, wine was complementary"
Contras: "My only problem was that there wasn't any air flow and until someone told them how hot they think it is, it was a very sweaty situation. I couldn't sleep because of how hot it was and I didn't think to tell the crew because I didn't know they would care."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Prós: "Amazing crew"

Prós: "Everything was impeccable"
Contras: "Nothing except the rude passagers. But that is out of the hands of the airline.."

Prós: "The crew was fantastic"
Contras: "It took 3 people to check my bag something was wrong with the system ... the airplane was super hot for first half hour or so because there was a problem with air conditioner."

Contras: "LHR made us wait 30+ min upon arrival for a gate."

Contras: "It started over an hour late and they lost my luggage"

Contras: "Our flight was delayed an hour out of Denver and then 4 hours delay out of London to Lisbon. And, after that long delay they didn't even offer free water."

Prós: "The plan was new and smelled nice and the staff was very entertaining and nice."
Contras: "The flight didn’t have wifi"

Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"

Prós: "I left my laptop behind accidentally in the hand luggage space as I had to separate my hand luggage due to other seats nearby who boarded earlier used the space over my seating row. BA crew found my laptop and the swiss lost property retrieved it for me. Very thankful for their honesty"
Contras: "My seating was directly behind a curtain and partition to business class, therefore my seating space was very limited and squashed. No refreshments unless you paid??? why?? I would expect this from companies such as Easyjet or Virgin, but not BA. Even Qantas provided a light refreshment for short runs, say between Canberra and Sydney (Im an aussie)"

Prós: "Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?"
Contras: "Delays! Delays! Delays!!"

Contras: "The AA flight from NYC was late arriving at Heathrow, causing me to miss the connection. AA/BA was very good about orienting me to the new plan, but the delay was very inconvenient and being in the last row of the newly arranged flight to Lisbon was downright unpleasant."

Prós: "Decent snaks. It gets you there."
Contras: "It’s your basic flight from A to B. Nothing fancy."

Contras: "Was not offered a drink whole others around me were. Don't know why."

Prós: "Boarding process was very orderly. The 2-4-2 seating arrangement is quite nice for economy as it is a bit more spacious & comfortable. Sat in window seat with a huge compartment storage next to me by window - great for easy access to electronics, etc.. Great movie selection. Short and efficient flight and my fears about basic economy ticket were dissipated as I was able to check a bag and get better seat assignment at airport."
Contras: "Slow service, not served dinner until almost 10pm. Lights were never turned down so difficult to sleep altho I had eye mask and noise cancelling headphones. Seats are not super comfortable but if you bring neck pillow and blanket it’s better."

Prós: "flight was great, safety video and pilots were great. 8/10 would recommend. Was great for the price. Attendants were great."
Contras: "No free beverage or food even on international flight. In the exit seats, there are major pros and cons. The exit row has amazing leg room, but you can’t use your tv screen like other passengers (can’t listen to movies because there is no aux plug and no usb to charge your phone like other passengers)"

Contras: "Delays delays and delays"

Prós: "Nothing"
Contras: "No free snack or drink, noisy plane...couldn't hear stewards, and VERY uncomfortable seats...."

Contras: "La pantalla se veía muy borrosa. Un sistema muy lento y obsoleto Necesitan actualizarlo"

Contras: "There was no wheel chair provided for the passenger even though requested for one in hyderabad"

Prós: "Everything"
Contras: "Nothing"

Prós: "Cabin crew was nice and accommodating for passengers"
Contras: "Lack of leg room"

Contras: "Overbooked. Bumped off - next flight more than 7 hours later."

Contras: "The crew were spread thin and not particularly helpful. We were charged for drinks that are usually complimentary (water and ginger ale) and when the credit card slip needed to be signed, my partner's ginger ale was spilled. The attendants couldn't be bothered to give us more than two cocktail napkins to clean up an entire can-worth, and did not offer to replace the drink. I had to dig into my bag to try and find napkins because there was soda covering the tray as well as all over the seat and his lap. I've always had positive experiences on BA flights, but sorry to say this one was sub-par."

Prós: "Seats were somewhat spacious."
Contras: "This flight was also delayed twice. Once because the pilot was sick and again for weather. We sat on the tarmac for an hour. No food or drinks were served."

Prós: "Plenty of leg room, pleasant flight attendants."
Contras: "It was uncomfortably warm through most of the flight."

Prós: "Flight crew was friendly, the meals and entertainment were good"
Contras: "No complaints"

Prós: "Flight was onetime, food on the flight was for purchase but it was vert nice, boarding was onetime and smooth."

Prós: "Crew was superb, very friendly and helpful as the handle of my bag broke. They did all they could to assist."

Prós: "Everything was fine! The plane is super big so you don’t feel nothing !"
Contras: "Everything was perfect, nothing bad to say ! Just a few problems with the entretement TVs but whatever ! Hahahaha the personal it’s good !"

Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."

Prós: "The flight was pretty standard in most ways, nothing too great/too bad."
Contras: "The food service was horrible. After dinner service, that was it. I didnt see anyone in the aisles with water. But the worst was in the am (this was the Chicago to London flight) there was nothing offered before landing. My experience is that there is usually tea/coffee/a light snack. But not even water was offered. I have told this to a number of people to get their opinion. Everyone is surprised. On the flight from London to Lisbon, nothing but tap water was free."

Prós: "Timely and good crew."
Contras: "No jetways in Frankfurt. Had to board using stairs."

Prós: "On time"

Prós: "We arrive twenty minutes early."
Contras: "We lost a half hour because of defective equipment and had to exist the back of the plane on to the runway."

Prós: "boarding was fine and the crew was nice."
Contras: "the leg room was terrible and charging for drinks was a first."

Prós: "see above"
Contras: "see above"

Contras: "Charged us for food and even soft drinks on an international flight! I haven't experienced nickel and diminig like this on a n Major carrier like this."

Prós: "Nothing"
Contras: "Terrible catering Seat comfort horrible worse than low cost Lounge overcrowded with no seat and no food left"

Prós: "Was happy that there was an empty seat in my row which allowed for a little more space and comfort. Food was filling and pretty tasty with free wine & spirits. Staff was friendly."

Prós: "Both the staff and flight were great!"

Prós: "Luggage delayed."

Contras: "Your airways lost my bag on the both flights from MIA-LHR-VIE and on the way back VIE-LHR-MIA My entertainment system was broken. I paid for the seat at the end of the day I didn't get. The moat horrible flight I ever had. I will never again fly with British Airways"

Prós: "quick luggage delivery in Lisbon"

Contras: "To summarize it, the manager at the counter told me: you should have booked with Turkish airlines instead of us. This would be my first and last time with British airways."

Contras: "Ma gestao expectactiva dos passageiros. Voo atrasado resultou na perda do voo de ligacao"

Prós: "Cabin crew were great -- personality and lots of fun. Plane seemed relatively new too."
Contras: "BA service is basically Ryanair now, but more expensive."

Contras: "The boarding gate was not posted until 25 min before plane was scheduled to depart, the departure was 20 min late, Customs at Lisbon took 1.5 hours for a simple stamp on my American passport. The aircraft was packed full, not even water was offered without charge, the service even at that was barely fast enough to make one pass of the passengers before landing, the aisles were continually blocked with service carts selling so how are you supposed to make a bathroom break?"

Prós: "Quick flight. Nice crew"
Contras: "The fact that there was no free food and drink on the flight."

Contras: "Good👍👍👍"

Contras: "Seating is extra tight. I’m 6 feet tall and find American seats to be too closely packed together."

Prós: "Very competent flight attendant."
Contras: "Flight was a half hour late. Pilot could have communicated with passengers. Gate 35X at National Airport is a terrible situation. We go down stairs to deplane, then wait for a bus to take us to the terminal. Not acceptable."

Contras: "Nothing really needed to be better this time around"

Prós: "AA has good in flight entertainment"
Contras: "1+ hour delay, could’ve left on time"

Prós: "I liked being able to board early as an active duty service member."
Contras: "I don't really have anything to complain about."

Prós: "Seat seemed smaller than previous flight BDL to MIA"
Contras: "On a short flight MIA to GCM AA has seat back screens. On longer flight BDL to MIA no seatback screens. Seems backwards logic!!"

Contras: "No entertainment or WiFi at all"

Contras: "Better food"

Prós: "The flight was very quick and the crew was very professional"

Prós: "Convenient departure time originally"
Contras: "Late start due to needing more fuel because of weather at the destination. So after everyone had boarded, at the minute we were supposed to take off, they beg for 2 volunteers to get off the flight to compensate for the weight of the excess fuel. Eventually 2 people b3came annoyed enough to get off and take a $200 voucher (probably for another delayed flight.) so we were late taking off for that. At our destination there were clear sunn6 skies. Extra fuel was needed for that. So I was stuck in a seat the size of a child’s car seat for an extra 40 minutes? And when we could finally get off, my legs had fallen asleep ffrom being too squeezed in for that relatively short flight. When will the airlines focus on the passengers’ safety & comfort and not on excessive profits?"

Prós: "We were allowed to take a carryon bag, unlike on a United flight we took on our way from Chicago to Hartford, without paying $30 to do so. When we got to the Gate for this flight, complimentary checking of carry-on bags was allowed, and that helped speed the boarding process, not just for us, but for all the people on the flight."
Contras: "The on-line entertainment system wasn't working."

Prós: "The flight crew"
Contras: "Small space. Old plane. Tight seats."

Prós: "nothing good nothing bad, just ok."
Contras: "737 might as well be a cattle cart..."

Contras: "Broken seat headrest No in-flight entertainment except small screen rows away Reading lights didn’t work properly Flight attendant call signal beeped for first 2+ hours and no one could fix"

Prós: "30 year old plane! Needs to retire this aircraft and move into the 21st century!"
Contras: "No outlets no individual monitors"

Prós: "Nothing"
Contras: "spending $600 on a one way flight with you today has been the worst experience and rip off ever! Delayed in Hartford 6 hours. Changed my layover flight in Dallas. Now Dallas delayed 1 hour."

Prós: "That it actually happen. Poor communications from British Airways and American Airlines."

Prós: "When we left the gate"
Contras: "Weather"

Prós: "We arrived safely and so did our luggage."
Contras: "PHL-Lisbon plane left 3 hours late due to CATERING problem. Seats were uncomfortable and food was awful. Lights and entertainment controls at my seat didn’t work."

Prós: "It works if you follow the rules."

Contras: "I could tell you how I liked it if I wasn’t sleeping inthe Ronald Reagan National Airport."

Prós: "Great light, great staff. They did not have any movies or music you could listen to, but everything else was fabulous."

Prós: "all around experience was good arrived in Charlotte early"
Contras: "Nothing to really say wasn't to bad to say..."

Contras: "No baggage controls from seat 18 to 28 no bags would fit. As we exited all the front rows we're waiting to get there bags stored in back of planes overhead bins. That's just not right, especially when they charge us extra to take a bag for overhead bins storage."

Prós: "Crew did their best!"
Contras: "Our flight was delayed over 3 hours. Other Advantage members have already received bonus miles for their inconvenience. I am also an Advantage member and have not received bonus points and am unable to get ahold of anyone."

Prós: "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
Contras: "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."

Prós: "Roomie seat"
Contras: "Made me Put my purse in back of plane"

Prós: "Da simpatia da tripulação."
Contras: "Nao consigo acreditar no aviao velho desconfortável sem televisoes individuais em um voo internacional de 7/8 horas... sendo que no voo de miami para Philadelphia havia. Pior cia que ja viagei neste aspecto."

Prós: "Rebooked before we got inside"
Contras: "Landed early but were left on the taxi way for nearly an hour while the gate wasn't ready. The first gate had a plane at it with "mechanical issues". Then it took about 30 minutes to get a different gate. Why do they give short layovers when their performance is not stellar?"

Prós: "Not much."
Contras: "There are NO ENTERTAINMENT, and I had two flights that were more than 5 hours each. It was not operated by British, it was actually American Airlines."

Prós: "Crew and promptness"
Contras: "No entertainment for each seat. No cellphone charger."

Prós: "Boarding was fast and easy gate agents were awesome."
Contras: "Older plane. Very uncomfortable"

Prós: "I liked having in flight entertainment available. The flight crew was very friendly and allowed me to change seats once boarding was completed to be more comfortable."
Contras: "My only complaint was that it was a long time between pushing off from the gate and lift off but that was due to weather. Not the pilot's fault."

Prós: "Was on time, flight attendants very nice and professional"
Contras: "flight was overbooked good thing people volunteered to give up seats"

Contras: "i didn't like my seat 8c with no room to put stuff under the seat in front because there was no seat in front and its like theres even less leg room than a normal seat bc crew going up and down the aisle i had to really squeeze in"

Contras: "The flight was delayed, at not fault of the crew on board, however the flight attendants did very little to update the passengers on connecting flights and did not try to help in making the connecting flight aware that some passengers would be delayed. I missed my connection by MINUTES (I saw it still taxied at the gate) and they could not hold the plane for 5 passengers connecting. Awful service and procedures."

Prós: "Flights were on-time, planes were clean/newer, snacks were good."
Contras: "Their boarding/de-boarding process was quite inefficient - they have boarding zones, but then you just go to a shuttle and it's a free for all at the plane."

Prós: "Service is excellent"
Contras: "I didn't like the seats are to small"

Prós: "Perfect"
Contras: "Nothing"

Prós: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."
Contras: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."

Contras: "Only pretzels were served. Crew was very nice. Friendly too!"

Prós: "Food, Service, overall feeling of flight and crew"
Contras: "Leg room"

Contras: "-missed my connecting flight at 10pm due to weather. -waited in long line for customer service -received a phone number to book hotel -waited 30 minutes for shuttle -waited behind 8 people who checked into their rooms -when it was finally my turn they had not received my reservation and I was told to take a seat and wait, -eventually I called the booking number again, the call got dropped due to no service in the hotel lobby -I had to go outside to call after midnight! (a female alone) -finally after 45 minutes they received my reservation. -I didnt get to my room until 1am and had to get up at 5 to get the shuttle back to the airport -Frustrating and nerve racking experience"

Prós: "Flight was on time with no problems."
Contras: "The planes were clean but had no phone charging outlets."

Prós: "I liked that the middle seat was open on my flight and that they checked my carry on for free because the plane was filled."
Contras: "I didn't like the minimal leg room. Also, there is no way to try and work on a computer anymore because of the lack of room."

Prós: "Entertainment screens were easy to use and fun. Crew was extraordinarily nice and attentive."
Contras: "Boarded 2 hours late due to the flight crew reaching the maximum amount of hours they can fly by law. American should be more aware of their employees' hours. Seats need better head rests. Menu needs more vegetarian options and the prices need to be lower."

Prós: "Got us in a little early. Nice smooth flight"

Contras: "Everything"

Prós: "It was on time. Crew was friendly."
Contras: "No direct flight to my destination. Cramped seating. Didn't realize end of plane seats don't lean back."

Prós: "Greatseats"

Prós: "The boarding was good and effective, Entertainment was good."
Contras: "The crew did not pay attention to my requests for beverages and forgot to bring me what I have asked."

Prós: "Overnight flight so slept. Flight attendants were friendly and helpful."
Contras: "Cramped seating. No entertainment."

Contras: "2h delay because of technical issues"

Prós: "Not much, plane was full and felt like a sardine even after paying extra for more room"
Contras: "Air Canada is trying to grab every nickel it can wring out of flyers"

Contras: "3 hour delay on Christmas day"

Contras: "Air Canada knew we were going to miss our connection, as the flight was delayed over and over, yet the staff on the ground insisted all connections would be made, there had been no missed connections all day. As soon as we got to Montreal, we were told due to ice in Montreal Air Canada had been cancelling flights and many connections couldn't be made all day. By that time it was too late to call Vancouver and set up alternative plans for the following day, which is when we would finally leave Montreal."

Prós: "Price"
Contras: "Power outlet's didn't work"

Prós: "Great service, multiple meal/snack services and staff was friendly and helpful when needed,"
Contras: "The customer service line through telephone was not very helpful and seemed to cause more worry when we ran into a problem with our flight."

Prós: "This was not a Luftansa flight!! It was Air Canada Rouge which is a budget airline that doesnt compare to Luftansa"
Contras: "The fact that it said thia was a luftansa flight when in fact it qas not"

Contras: "2 hour delay, lack of connecting ticket made me have to go through security all over again, the "entertainment" is an app for your smartphone/tablet."

Prós: "Good flight from Toronto."

Prós: "Once I made my flight (the next day) everything went smoothly"
Contras: "Online checkin does not inform passenger if their passport is suitable for travel. Although my online checkin was successful, once at the airport the attendant would not allow boarding because expiration was within 6 months of travel - a requirement for certain countries. It would be much more efficient - for airline and passengers - if the online check in system can catch this before arrival at the airport."

Prós: "Timing was right on from the beginning"
Contras: "Seats were not the most comfortable for coach flight but still fine"

Prós: "The food was pretty good!"
Contras: "*The in-flight entertainement required you tonise your own mobile devices, but locks "premium" content (movies) and forces you to install an app to view it - which you can't do once your on the plane and have no wifi. Also, there's no way my iPad would've lasted 7h without a charging port anyways..."

Prós: "I like that the seats have tv's and seats are comfortable There is also a great selection of things to watch Including Indy Canadian content So great! Crew was great as usual I very much prefer to fly air Canada over the American carriers"

Prós: "I think cost me without needing to go back and forth"

Prós: "The flight had to abort take off due to an issue with the pilot seat. We had to return to the gate for them to fix the problem. Left the gate a second time only to sit on the runway with no explanation from the pilot."

Prós: "The flight was nice and smooth and the crew members were so nice."

Prós: "Leg room was good"
Contras: "Video screen"

Prós: "We had two different tickets, one on ANA and the other for Air Canada. The young lady at checkin linked them, checked our bags through Tokyo to Toronto AND got us boarding passes all the way. Without that help we would have missed our connection in Tokyo. Thanks SO much to ANA."
Contras: "Nothing."

Prós: "The flight attendants and captain were wonderful. The food wasn't bad either"
Contras: "The seats were so uncomfortable and I paid for extra leg room. My lower back was hurting so bad after."

Contras: "Air Canada has to know that generally, the flight from Toronto to LA would be bumpy. Even if they did not know, the weather forecast can tell them that. Problem is that they always SELL the food first, before serving the customers the much needed drinks for hydration. That is a pathetic service attitude. "We will sell first, and only if time left, we will serve free drinks." That stinks!! I even saw them some kids, who wanted to get to their seat (from bathroom trip), sending to wait near bathroom because the food cart they were selling from was in the way. This kind of customer hostility to kids is unforeseen."

Contras: "Small legroom and poor selection in the entertainment provided via wifi"

Prós: "The service was good."
Contras: "The children screaming 70 percent of the flight. The person in front of me throwing up. Just very uncomfortable."

Prós: "A couple of flight attendants were really really nice. I am diabetic and ran into a bit of a problem, one was so sweet and caring about it and helped me out. I really felt safe with her."
Contras: "Regarding the same diabetic issue, another flight attendant could have cared less that I was in a bit of trouble. I needed to lay down in the flight attendant seats due to my issue and i heard two of the girls complaining about it."

Prós: "The space I had for my feet and legs"
Contras: "The lights that had to stay on during a red eye flight"

Prós: "comfortable seats and friendly staff"
Contras: "no problems with this flight"

Contras: "Delayed for no good reason. Flights were back to back way too closely so there was no time for delays"

Contras: "Everything from customer service to flight."

Prós: "The airline personnel in Montreal was accommodating when several of us missed our connecting flights, automatically providing a hotel room and food vouchers for each of us."
Contras: "We were delayed an hour because of a miscommunication with the refueling truck in Montreal before the flight came to Bradley. Then, we sat almost another hour on the tarmac at Bradley Airport because the flight plan was not approved. This caused me and several travelers (out of a small flight of approx. 20 people) to miss our connections in Montreal. Miscommunication seems to be normal for AirCanada, at least in Montreal (almost missed my connection on the way home, too). I will not fly again with this airline in the foreseeable future."

Prós: "Nothing."
Contras: "they did not have media screens on tans-atlantic fight. Although they did have a network for iPhones, iPads etc., network had very limited options and did not include favorites such as flight maps. Also, food was very basic and breakfast consisted of a piece of banana bread."

Prós: "Boarding and food was good"
Contras: "Entertainment options were out of date and"

Prós: "Great customer service great people"

Prós: "Contacted by AC that flight from Hartford late leaving and only option for connection to Moncton was through Toronto instead of Montreal-agreed to this change"
Contras: "Plane arrived on time in Toronto but unable to approach terminal for 20 minutes since other plane in designated spot. Delay of 10 minutes to disembark once at terminal because of unexplained problem. Once at security gate D line of approx.. 30-40 people at dead standstill for 25 minutes (security issue?) . Missed connecting flight to Moncton because of above. Overnight stay in Toronto with hotel and meals approx. 35..00-400.00 extra cost. AC unwilling to pay for hotel. Lost following day's employment. Very disappointed in AC service in Toronto."

Prós: "The Boeing 777. Boarding went well because rather than heard us into Zones 1, 2, 3, 4, and 5 they went 1, 2, OK everyone get one now. Ah reminded me of the old days. Also the crew was quite pleasant and very helpful. Seeing them run up and down the aisle bringing plastic bags and cardboard boxes to the passengers (food option) looked somewhat better than dealing with the cart."
Contras: "A Full Load and the normal food options Air Canada has chosen. When you know them "off by heart" it's time to spruce up the menu. Air Canada hasn't heard of Gluten Free of reduced."

Prós: "I had not paid attention to know this was going to be such a tiny plane - 18 seats! Transborder flight, 1:20 hours, single seats so both window and aisle, two fantastic pilots (no flight attendants) who did everything, young, friendly and in charge, smooth trip, and I was in seat 2 and looking directly ahead seeing the pilots' view! I didn't need snacks or other entertainment. Will not hesitate to take this flight / Air Canada / small planes again."

Contras: "Air Canada overbooked the flight, so even though we had purchased tickets well in advance, we were kicked off the flight and pushed back 7 hours or so, meaning we missed a planned layover in Istanbul and lost most of a day on our vacation. Additionally, after our flight schedule was changed, one of our checked bags was lost (left in Toronto instead of continuing on to Istanbul). I checked the bag on Tuesday, and it wasn't found and delivered until Friday, so I went three and a half days without any extra clothes or most of my toiletries. I know airlines (like all businesses) are only interested in money, and I know Air Canada isn't the only airline to do this, so I can't say I'm shocked. But it still boggles the mind how poorly customers can sometimes be treated. We all accept it as a cost of flying, but it's crazy to think that one can buy a ticket without buying a seat on the plane. It's like ordering at a restaurant and being told that, yes, you ordered the food, but you didn't order the dishes to serve the food on, so you're either going to have to wait or pay extra to get plates and utensils. It would be much more honest for the airline to say that your ticket purchases nothing but the *chance* to fly at the scheduled time. At least that would be straightforward."

Contras: "I find it very strange that you have to pay extra to ship a bag. Air Canada advertises that all fees are included in their fares. However you are getting hit at the back end after you make your booking. Just about everyone travels with a bag to ship. After having to Leave fort Mcmurray due to loosing our home we had to pay an extra fee to ship three bags. It does not do much for the image of Air Canada be a leader in the industry and be up front all the way."

Contras: "Old plane, no entertainment, bad service"

Contras: "I am a visitor to Canada n travelling by myself, I do not carry cell phone and had no way to communicate these last minute changes to people coming to pick me up. Flight was overbooked n they bumped me off to a later flight. Then the airline lost my luggage and I was sent pillar to post to report it."

Prós: "Easy boarding"
Contras: "Outrageous price for short trip zero amenities turbo prop"

Prós: "Left on time, arrived on time, staff were organized and efficient, luggage came out fast"

Prós: "there were only 12 passengers so lots of space."
Contras: "the incoming plane was late so we were late boarding, then due to this we had to sit on the runway as we were told we could not land in Toronto. I had a short layover and the flight attendant was less than helpful and apparently had never bothered to learn anything about the Toronto airport or where to go to get this information. After getting into the airport I found out that no Air Canada employee knows anything about the Toronto airport. The cleaning crew finally directed me to the Air Canada help desk after I had asked at 4 different air Canada check in desks. Thankfully I did not miss my flight."

Prós: "There were 2 pilots- the female one was polite and informative. We took off on time and even landed a little earlier than planned."
Contras: "Very noisy flight on a small plane. The flight from Hartford to Toronto was cold and others noticed it as well. The windows are all blurry. The sound of the engine blocks out the safety announcements!! It's a joke that they even have them. There is no beverage served. And for all this wonderful service you pay an outrageous fee!!!! I felt like I was in the back of a donkey wagon..."

Contras: "The seat I sat in felt lumpy. Its also always so loud in the smaller planes, but I knew that."

Prós: "speed of the flight"
Contras: "The plane is noisy, uncomfortable, cold and cramped"

Prós: "It was fine. No frills, but that is what I expected. We arrived pretty much on time."
Contras: "Had a delay Getty to the gate, but I think that was an issue from Charlotte airport."

Contras: "The tragedy in Brussels closed the airport and canceled the flight, and my agent has been unable to get the ticket refunded despite all his efforts."

Prós: "Trip was fine. Staff were nice. Nothing special, though. Best part is we arrived safely."
Contras: "Flight staff was good; staff person I talked to on the phone the day before was impolite until I came right out and asked him not to be. Then, he changed and was much better helping confirm my flight info. THE AIRPORT IN TORONTO IS RIDICULOUSLY BIG. IT NEEDS A SHUTTLE OF SOME KIND. Elderly people and folks with disabilities would be exhausted, even with help from golf carts."