Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos da a Colômbia
|março||Melhor época para evitar as multidões, com uma queda média de 4% no preço.|
|junho||Época mais popular para voar, com um aumento médio de 12% no preço.|
Preço médio de ida e volta
|809 €||(preço médio das últimas 2 semanas)|
Boa oferta ida e volta
|551 €||ou menos|
Boa oferta só ida
|404 €||ou menos|
A KAYAK é um motor de pesquisa de viagens. Vasculhamos a internet à procura dos melhores preços para os nossos utilizadores. Com mais de 2 mil milhões de pesquisas processadas por ano, conseguimos apresentar vários preços e opções em voos da Colômbia para Portugal.
A ferramenta de previsão de preços da KAYAK usa dados históricos para perceber qual a probabilidade do preço de um voo para Portugal da Colômbia se alterar num período de 7 dias, para os viajantes saberem se devem esperar ou marcar logo o voo.
As tarifas KAYAK Mix permitem-te combinar bilhetes de ida para viajares por menos do que um bilhete de ida e volta tradicional. Assim, podes voar para Portugal numa companhia aéreas e voltar para a Colômbia noutra.
Às vezes, as datas de uma viagem não são o mais importante. Se tens margem de manobra, podemos mostrar-te as opções ao voar para Portugal da Colômbia até 3 dias antes ou depois das datas que preferes. Depois, é só escolher o voo ideal para ti.
Pontuações baseadas em avaliações de utilizadores da KAYAK
Prós: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."
Prós: "In flight entertainment system and food. Courteous crew."
Contras: "That they destroyed one of our suitcases"
Prós: "Good movie selection. Good (airline) food."
Contras: "Not much legroom."
Prós: "crew and service are great."
Contras: "the last leg, Istanbul to DC was completely full. i was seating at the back (33K). after the meal, i wanted to recline and the man behind me started yelling as he has water on his table. i apologized and asked if i can recline the seat and he yelled again and said i cannot recline my seat. i talked to the flight attendant and she wanted to move me to a middle seat. i declined and eventually the man said i can recline my seat. but i mean, seriously, i got yelled at for trying to recline my seat and got no apologies from anyone."
Prós: "I like the crew , and new movies."
Contras: "I missed my flight"
Prós: "On time. Really fast the check in. Nice crew. Confortable."
Prós: "Crew very pleasant. No delay."
Prós: "Crew was very nice and the seats are comfortable"
Contras: "The kosher food was bad"
Prós: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections"
Contras: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."
Prós: "Good time"
Contras: "Waiting 2.30 hr after boarding time and never got anything back from Turkish Airlines for wasting my time"
Prós: "I have travelled internationally many times and this was my worst flight to date."
Contras: "They broke my $1000 vintage musical instrument. Check-in counter lady assured me that it would be well taken care of, but they totally broke it. I went to airport to file property irregularity report and their staff denied to file it and said that it was my mistake. I am not going to fly Turkish airlines anymore. Even the food was bad."
Prós: "Everything was great."
Prós: "Flight was on time and landed safely. Great food even in economy -- but they ran out of coffee."
Contras: "Check-in was very slow."
Prós: "Not like at all"
Contras: "Not like food not like service"
Contras: "Seats, food and service"
Prós: "Onboard food was good"
Contras: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."
Prós: "great crew and flight!"
Contras: "We would have loved to have been able to easily upgrade to business class but weren't able to."
Contras: "The sound from the headphones is just horrible. I decided not to listen to music and could barely hear the voices in a movie."
Contras: "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"
Contras: "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"
Contras: "No miles. No notification either. Seems very arbitrary"
Prós: "Gave us direct flight back to Singapore in premium economy seats."
Contras: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."
Prós: "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
Contras: "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"
Prós: "Comfortable flight, friendly flight attendants, food, usb port to charge my phone, and the in-flight entertainment"
Contras: "The delay"
Contras: "This time the food was a disappointment. I had ordered a vegan meal and the hot course was dried up pasta, no protein."
Prós: "Staff on plane were friendly and respectful"
Contras: "Landing was rough , boarding gate is isolated from amenities"
Prós: "The crew and the service. Plus the choices for entertainment"
Contras: "The chairs were really uncomfortable, I'm a young, healthy traveler, but my knees and back really hurt after this trip."
Prós: "Food, boarding"
Contras: "Leg room was limited"
Contras: "Good floght"
Prós: "Excellent price, food, staff, and accommodations! Highly recommend Turkish Airlines!!!"
Prós: "Again, people were nice, food was good, and entertainment was still good."
Contras: "Boarding was unorganized"
Prós: "I liked the crew"
Contras: "The security at the Turkish airport. There were very long lines, people pushing each other, screaming. Security put some extra stamps for particular people randomly. There were three women from the same country with the same type of passport who one of them happened to be pregnant. They put extra stamp on her passport. When I asked one of the security why her he said it was random and it was American procedure. The woman started screaming after she was checked twice more and they started to use a detector on her belly. It was all crazy when another family was checked and the security decided that the three kids were okay but the parents weren't. The security told the parents to separate themselves from the kids for double checking. The father started screaming as well. It was all horrible."
Prós: "The service was great non stop and the goodies for the kids was amazing."
Contras: "All was good"
Prós: "It is nice that breakfast was served."
Contras: "Gate agents never called flight to board - just played an announcement twice saying it would board in 5 minutes. Free Wi-Fi on all flights would make your airline stand out. You may want to work with the airports to provide your passengers with cleaner toilets at the gates."
Prós: "Crew was efficient"
Contras: "The baggage handlers broke a wheel off my suitcase and damaged the hand!e."
Contras: "BAD: Leg Room. Seat size and cushion. Food. Air quality/temperature."
Prós: "Timing, attention, discipline and overall the neatness."
Prós: "Movie choices plentiful"
Contras: "Flight was delayed for almost an hour while passengers were on board the airplane."
Contras: "Terible transit info. No information / custmoer service help at all in Istambul. Rude and unwilling to help airport employees! Gate changet without notice/ almost lost transit flight.. Turkis airline crew did not come by during flight until breakfast. Sooo thirsty...."
Contras: "Seat was very uncomfortable. Stiching placement is very bad and hurts. We had to turn back and switch plane after some technical issue. We landed in Budapest with more than 3 hrs delay."
Contras: "Aggressive staff, terrible food"
Contras: "because of turbulence, they stopped serving food and beverages in the middle of their service but it wasn't that shaky. I've been in worse flights and they still served the food. they did not stop midway."
Contras: "Way too trigger happy with spurious announcements which made it impossible to complete a 2 hour movie on a 3 hour flight!"
Prós: "Overall everything was good, I liked the entertainment and food the best."
Contras: "I had no issues."
Prós: "I liked the easy boarding and the food"
Contras: "The planes interiors could use some updating"
Prós: "Kind. Generous. Competent. Relaxed. Thank you."
Prós: "Absence of food"
Contras: "In flight service"
Contras: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Prós: "Nice crew, good food."
Contras: "Both bathroom were not working in business class area."
Prós: "Klm's consistantly high standards in everything they do."
Contras: "Still don’t have my luggage yet"
Prós: "Staff were professional and polite."
Contras: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Prós: "Slow service."
Contras: "Better communication!"
Contras: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Contras: "Too hot inside the aircraft"
Prós: "The seat was a little uncomfortable but the crew were amazing."
Prós: "Seat was good"
Contras: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Contras: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Prós: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Contras: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Prós: "The crew"
Contras: "Seat comfort"
Prós: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Contras: "Pay attention to passengers."
Prós: "The crew were really helpful with people who had tight connections because of the delayed flight"
Contras: "I wish they had WiFi"
Prós: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Contras: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Prós: "They considered my reguest of vegiterian food."
Contras: "I have no complaints."
Prós: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Prós: "Smooth flight."
Contras: "Seat a little cramped."
Prós: "Gaps between seats are very narrow."
Contras: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Contras: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Prós: "Crew was excellent -kind nice and very attentive"
Contras: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Prós: "Great service"
Prós: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Prós: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Contras: "Nothing to say"
Prós: "Wifi on Board"
Prós: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Contras: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Prós: "Friendly in-flight personell"
Contras: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Prós: "Nice crew; clean plane; decent dinner"
Contras: "No entertainment system; insufficient knee space"
Prós: "Nothing really"
Contras: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Prós: "Good Experience"
Contras: "Nothing much"
Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."
Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."
Prós: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Contras: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Prós: "Very friendly service!"
Contras: "Bag was lost"
Contras: "They stole my money"
Prós: "on time, and with snow"
Prós: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Contras: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Prós: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Contras: "Not much to comment on here."
Contras: "OLD OLD plane with hard seats and tiny screens"
Prós: "Everything. Staff incredible."
Prós: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Contras: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"
Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"
Prós: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
Prós: "Friendly crew"
Contras: "Baby screaming & passengers not using headphones"
Prós: "Good order and efficient."
Contras: "All fine with me."
Prós: "The boarding process of back to front was really efficient and thoughtful with the pandemic. And the smocks the FA wore."
Prós: "Plane was fine."
Contras: "Awful baggage experience. Forced to check my carry-on and pay an absurd fee even tho (1) it is sized for the overhead bin, (2) the plane bins were well-sized, and (3) there were few passengers on board. Time and money wasted."
Contras: "Check-in was terrible, the agent checked our suitcase and then found out that we can't take the flight and the suitcase was gone. After waiting 3 hours at Medellin the suitcase was still not found. We left , besides we missed half of our vacation day, and after calling a lot we got the suitcase back in Guatapé. So much trouble for us because the agent was not able to do the check-in properly."
Contras: "Quick, easy, no problem."
Contras: "El espacio entre asientos es muy reducido. Las rodillas pegan contra el asiento de en frente. Muy incómodo y genera impacto en la espalda."
Prós: "The seat assigned"
Contras: "Not having to pay so much for a carry on luggage"
Prós: "Good seat space, comfortable, on time arrival"
Contras: "The food was ok, not great. The plane was Very cold!!!"
Contras: "Low cost, no frills, but on time. It's what we want and they delivered that today."
Contras: "Get a plane that actually works."
Prós: "Yes, they did"
Contras: "The flight was delayed more than an hour. The seating is super uncomfortable, a small sandwich is all we got for an almost 4 hour flight plus the delay. No entertainment on board makes it a killer. I will no longer be booking any flights with LatAm."
Prós: "The plane has a huge leg room space, the chairs are very comfy."
Contras: "The check-in and the baggage drop process in the counter is absolutely slow, as well as the boarding process. I wasn't able to do the check in online."
Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."
Prós: "No waiting"
Contras: "One bathroom was out of order, and movie system did not work"
Prós: "Everything was great."
Contras: "No retrasos"
Prós: "All confortable"
Contras: "Turn down the light"
Contras: "It would have been nice to know we had to pay for checked luggage. It showed that we were each allowed 1 piece checked luggage."
Contras: "Too tight, no entertaintment"
Prós: "Boarding was easy."
Contras: "They lost my luggage and didn’t care to do anything about it. They name no means of tracking. They don’t know where the luggage is, whether it even left Bogota or not. They literally don’t have a tracking system. And their only response to us was that we could go ahead and leave a bad review on the website and that’s it. I’m not kidding! I can’t believe they are still in business. It’s just a terrible company."
Contras: "U have to pay for everythings"
Contras: "Child behind my seat was loud kicked my seat and parents did nothing."
Prós: "nice peole, crew, great aiplane comfort and food"
Contras: "Plane shakes moves and jumps to much. Seems like LATAM is always late. They did not honor the seats which we pre purchased. Seems like the captains fly to fast and don’t know how to land"
Prós: "Comfortable seats."
Contras: "Food and drink service not given. There was no turbulence to justify this failure, and flight was over an hour long, allowing sufficient time to provide it. Poor communication of departure delay."
Prós: "Normally, getting on a plane in Colombia is an absolute nightmare. People pushing, standing right next to you, when you get on the plane all the old women who do not know how to read always walk to the back of the plane when they're supposed to be sitting in seat 7? Been there? Seen that? Yes ! Seen it a million times. What makes this particular flight so unbelievable, and maybe it was just a training day because there was a lot of airline personnel at the check in kiosk, but I have never processed on to a flight in Columbia, given up my baggage, and be walking to the gate so fast in my life! I truly hope this is something that will become standard, and I pray to God that the other airlines especially Viva will learn how to do!"
Contras: "Overall very good, good crew... minus point.. seats SO tiny, it makes Asian airline economy seats feel like 1st class!"
Prós: "Personnel were helpful (attractive!)"
Contras: "Seats! Outrageously cramped...As a Pilot, I know for a FACT they are not FAA/ICAO safety compliant ...no way!"
Prós: "The plane 787- 8 is new and realy comfortable"
Contras: "Too much bread at dinner The flight was delayed more than 15 minutes"
Prós: "The crew had a nice attitude."
Contras: "Entertainment system it is necessary an application and also it requires to use a personal device but there is not any USB or power socket."
Contras: "no customer serve no help"
Prós: "On time, professional crew"
Contras: "Seats are squeezed together so tight that you essentially have to climb over the arm rests to get into the window seat"
Prós: "Lack of maintanance the pilot had to turn around in the runway because the plain had no sufficent gas. Maintanance should be constant not reqctive of the situation"
Prós: "Punctuality. attention of stewardesses"
Prós: "Everything was excellent."
Prós: "Easy boarding and organized staff. Friendly staff overall."
Contras: "Terrible terrible food- no TV (really? in 10 years flying to Colombia this was a first) seats were very uncomfortable, no room to move the legs, the seats were super old no room at all. I have traveled with LATAM before and I had good experiences, with no complains. But the flight from Bogota to Miami on may 29th was mediocre and it seems longer than it was. That plane should be used for shorter flights and not a 4 hour international flight. I am not expecting first class seats and 5 course meals. But for the same price I could have used other airlines."
Prós: "airplane was new"
Contras: "i was not able to do online check in"
Prós: "customer service in Bogota"
Contras: "needs to download the app to watch movies if you do not have a I pad or smart phone????"
Prós: "El cumplimiento"
Contras: "El costo de los productos en vuelo y que no tienen cambio."
Contras: "It was delay. 2 hours."
Prós: "LA TRIPULACION"
Contras: "EL EQUIPAJE NO LO MANDARON HASTA DESTINO FINAL Y SE PERDIO"
Prós: "Flight on time,perfect schedule and mail info"
Prós: "comodidad normal camareras normales"
Contras: "divercion y comida"
Prós: "Bosrdi g wss easy"
Contras: "Food Entertainment Leg space"
Contras: "Old airplane"
Prós: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Contras: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"
Prós: "Great and friendly crew"
Contras: "In-flight system had some problems and seats seemed a bit uncomfortable"
Contras: "tout est à revoir !"
Prós: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."
Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Prós: "Nice and attentive crew."
Contras: "Seats not comfortable in premier economy."
Contras: "Seats were too close together."
Prós: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Contras: "For me this part is not applicable"
Prós: "Tripulação boa"
Prós: "Tripulação excelente."
Contras: "Entertainment worked sporadically"
Prós: "Flight was on time."
Contras: "In flight complimentary food and drink service could have been better."
Contras: "See above."
Contras: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."
Contras: "boarding wasn't good."
Prós: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Prós: "Nice staff. Flight on time."
Contras: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"
Prós: "The airplane"
Prós: "Crew was friendly and attentive but hard to understand"
Contras: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
Contras: "They lost my luggage :("
Contras: "shuttle from terminal to plane takes a long time. Flight left late"
Prós: "Just a routine flight but done with perfect execution."
Prós: "Good quality flight"
Contras: "But delayed and lost baggage"
Prós: "Good selection of movies"
Contras: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"
Prós: "Food, service, comfort"
Prós: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contras: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."
Contras: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."
Prós: "Crew was very nice and the plane was clean and comfortable"
Contras: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Prós: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."
Prós: "The service was very professional."
Contras: "Everything went well."
Contras: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."
Contras: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Contras: "The room between seats is unbearable."
Prós: "Smoothness of flight and service"
Contras: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"
Contras: "The air France flight was overbooked and we had been in standby until the last minute"
Prós: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Contras: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Prós: "Good on a short flight"
Contras: "Paying for carry on due to weight limit. First time this ever happened!"
Prós: "Getting there on time despite delay"
Contras: "entertainment had very old media and no recent additions. Crew was not very organized"
Prós: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"
Prós: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Contras: "TV was too slow."
Prós: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Contras: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"
Prós: "All crew I interacted with was great, friendly, and helpful."
Contras: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Prós: "Crew was great"
Contras: "Not enough food"
Prós: "Standard stuff"
Prós: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Contras: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."
Prós: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"
Prós: "Kind, courteous, attentive crew. Smooth flight."
Prós: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."
Prós: "Nobody bugged me"
Contras: "I like attention"
Prós: "This was my first time flying with this airline and it went above expectations!!"
Contras: "It was fantastic!"
Contras: "We have could have left, still in airport Mexico City"
Contras: "We flu at 12m. They gived us a mini sándwich and a coke"
Prós: "Nothing outstanding."
Contras: "Seats Could be more comfortable. The seat was too stiff."
Contras: "Delays delays and delays"
Prós: "Crew was nice-"
Contras: "for a red eye they should turn the overhead screens off!"
Prós: "They are so friendly"
Contras: "The restroom"
Prós: "Crew was great"
Contras: "Wi-Fi never worked going both directions. Also the gate was changed twice. The last change was less than 30 mins before departure and I almost missed my flight!"
Contras: "old people assistances not enough chairs even so guide people to the plain"
Contras: "It was delayed 2:30 hr"
Contras: "Just a bit more room for a person that's 6'2"."
Prós: "from LA,to Juadalagara mexico the time was,to close to,get,the,next, flight, it takes to much time to get to next flight,so we missed the fliight.an they had us ringing a road. from here to there .they bags were thrown in a different shut they said it was going to be, number 7 it was thrown on number 5 wend none of personal set nothing. so does the resen we miss or flight .so we had to stay in Mexico for two day in mexico whit out the company given us any hospitality for us to stay."
Contras: "so overall it was a haraval company to flight we"
Prós: "Once again the plane ride was smooth. They transferred my bags. They gave us a croissant sandwich, beer, and yogurt at no cost. Loved the selection of movies."
Prós: "The fact that I actually made it home"
Contras: "No communication, poor in flight service, extreme delays."
Contras: "Terrible flight, food was horrible! entertainment has not changes for the past 3 month-"
Prós: "Bumpy flight dirty plane hard to access terminal one for early connection. Train doesn’t open until 5 so you have to pay for a bus. Ridiculous"
Contras: "Let a dog on board that barked the entire flight."
Prós: "I like that I and my luggage arrived at my destination."
Contras: "Flight Delays: It happens, BUT every flight, but 1 was severely delayed leaving, arriving, and then departing again. The only flight that left and arrived on time was Guatemala to Mexico City. Mis information from Flight Crew: Aero Mexico flight crew put everyone in a panic on flight from LAX to MEX and Guatemala to MEX by saying that everyone had to pick up their luggarge.. even if you were just in transit to another country. Once I went down and asked Information, they stated that I did not need to pick up my bags as they would in fact be transportated to my final destination. When I told AeroMexico about this.. they didn’t seem to care that they were saying something completely different to everyone on their planes. In the future I will avoid booking with Aero Mexico.. I felt vulnerable and that Mexico didn’t have its clients in their best interest. Additionally, their lack of WiFi is embarrassingly cheap of them. Guatemala has free wifi, I assumed everywhere provides wifi for its visitors. Mexico supposedly gives you 5 min free and they don’t make that easy to access."
Prós: "I liked the entertainment center and the staff service"
Contras: "They don’t put something to eat between meals Like other airlines that you could get up and grab"
Prós: "Counter help was very friendly and helpful"
Contras: "Buying through Vayamos, when initially going to AM website I was directed to go to Delta site. They rejected me, I called them, recording said they would call me back in more than 2 hours. Etc, etc A horrible experience."
Prós: "Flight had no major inconveniences or mishaps."
Contras: "Paid $150 more for AM Plus. Not worth it."
Contras: "THE FOOd"
Contras: "The flight attendent gave my seat away and placed me in a seat where the tv was broke. The. Later I was ignored when I tried to ask for water."
Prós: "Clear route no turbulence"
Contras: "Takes longer than the expected time we were going for 65 mins and arrive by 80 min."
Contras: "I did not receive acknowledgment that I had cancelled the flight... and I still received 'updates' to give uncertainty to the status."
Contras: "The poor profesionalism not having flys on timeline"
Prós: "The comfort, the entertainment and the food exelent"
Contras: "One hour delay"
Prós: "Everyone very nice people"
Contras: "Everything was great"
Prós: "Courteous and service oriented."
Contras: "There was only 1.25 hours to connect in Mexico City and the originatng flight left 25 minutes late. Wouldn't have been an issue but baggage delivery in Mex. D. F. was quite slow. First bag arrived quickly enough but second bag was delayed almost 15 minute more before appearing on the caroussel. Going back through securuitY was slow despite a special line for connectin passengers. Result-- missed flight by about 10 minutes and reschedule was for a flight 3 hours later. Luckily, bags never made it onto original flight so arrived with me on later flight. Inconvenient but understandable. Mexico City requires more than an hour (at least 1hr and about 40 minutes more) to make connections."
Contras: "I was sent to Sala A & there was agate # 1 there; however, there was a second Sala A with a Gate #1 & from there my plane was boarding by the time I made it to the correct boarding gate it was too late for me to board the plane. I had to purchase another plane ticket in order for me to make it to the United States. It was a bad situation & the employees were very rude. They blame me & the manager never show his face to help me out. He could have at least given me a discount given the award situation. But, the customer service or will to help me was just not there."
Contras: "Massive 12hour delay, no compensation and then plane was over 45 minutes late the next day"
Prós: "leg room boarding"
Contras: "the 3 :45 hour delay for what they said were mechanical reasons. The food is really minimally acceptable."
Contras: "I don't like the services out side the airplane. El servicio es pésimo con las personas de Aeromexico, necesitan estar preparados para atención al cliente, que mal servicio, las personas son muy groseras"
Prós: "I was impressed and very happy the flight was early. I had low expectations with Aeromexico because in the past every flight I took with you was delayed or late."
Contras: "The thing I did not like is that I call Aeromexico to pay for the extra loggage tha I had before my fly and the person that I talk to told me that everything was all paid for and when I got to the airport guess what, The extra luggage was not paid so they charge a lot more than what I would have paid the first time a call."
Contras: "The screen on my seat didn't work so I couldn't watch any movies. Crew was late arriving so we departed late. Check in procedure in MEX for connecting flight is a NIGHTMARE."
Contras: "Plane and Airport smelled like a sewer. The staff/crew were extremely rude and not helpful at all. One of our bags did not make it to Houston, TX (Our home) on time."
Prós: "Would not let me board. Made me buy another ticket and wait 6 hours for next flight"
Prós: "I appreciate getting a light dinner and the choice of being able to watch a movie."
Contras: "The flight was delayed almost 2 hours from the Medellin airport because of "weather conditions", however in that time I saw two other flights from two different airlines take off on time without a delay. Needless to say this was frustrating. Once aboard the flight, the crew waited until we were landing to hand out the proper migratory and customs forms.That caused a lot of anxiety among travelers who weren't familiar with the forms, causing further delays when we had to stand in line for customs and immigration in Mexico City. Many people lost connections and it was not clear by Aeromexico crew where they needed to go to get their new tickets."
Prós: "Customer service"
Contras: "Late departure"
Prós: "Excelente everything. I flew in the last row. They treat me as premier!! Coffee excellent. Attendants smiling!!"
Prós: "Great service! Right on time!"
Contras: "The flight left with a delay of 11hrs. That's unacceptable. The customer service employees didn't help a lot. No accommodations were made. Horrible experience. Will never fly again with this company if possible."
Prós: "My husband's knees were pressed against the seat in front of him so much so as to cause indentations in his legs. fortunately the flight wasn't full and we were able to spread out over 3 seats. It was still quite an uncomfortable flight for him."
Prós: "the only good service is the way the crew treats you"
Contras: "All the flights in on the round trip were delay. on the first flight going to my destination, the airline switch gates twice. the seat on the plane were uncomfortable. had to get back massage once i got home. on my way back to new york. A 80 minute layover in mexico city turn into a 230 min layover."
Prós: "I like how they allow people to line up boarding in zones."
Contras: "Food and beverage service sub-par."
Contras: "It was horrible that they never told us the flight was delayed. Also, it wasn't up on the boards on which gate we would fly out of. Things kept getting changed without telling passengers. I'll do everything in my power not to use them again!"
Prós: "Nice smooth flight."
Contras: "What i did not like is my luggage got totally damaged. Both of my handles were torn of and I had nothing but the handle to roll the luggage on the top. I'm still trying to contact the airline. My luggage was new:("
As companhias aéreas que voam da a Colômbia adotaram medidas de segurança adicionais e ajustaram as suas políticas para melhor acomodarem os passageiros. As políticas variam consoante a companhia.
Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos da a Colômbia
Uso de máscara obrigatório
Uso de máscara obrigatório a bordo; máscaras fornecidas em voos da a Colômbia
Lugares com distanciamento físico
Lugares do meio indisponíveis em voos da a Colômbia
Teste antes do voo
Teste de anticorpos e sintomas em voos da a Colômbia
Sem taxas de alteração. Pesquisa voos flexíveis da a Colômbia