Voo cancelado!!! Sem alternativas!!! Com voo de ligação para apanhar e sem alternativas! Muito mau
Tripulantes educado , serviço nada de especial
Gostei de nao ter pago valor a mais pela mala de cabine
O comandante foi sensacional, saudou os passageiros olhando para todos. Explicou o motivo do atraso. Foi extremamente simpático convidando crianças e depois "crianças grandes" a visitarem a cabine enquanto aguardávamos a liberação da decolagem! Sensacional!!!
Voo impecável. Houve uma senhora que se sentiu mal, com ataques de pânico. Podiam ter levado para uma área do avião mais confortável mas não sei se há. Um dos tripulantes nao a largou e cuidou dela e do bebé, foi super!
Voo cancelado e sem possibilidade de reprogramação em até 48 hs.
Estava um calor absurdo dentro do avião.
aeronave antiga, banco sem reclinar.
Nos últimos tempo tenho viajado na companhia easyjet, tem sido uma ótima escolha para os meus destinos !
Algum entretenimento (televisão, música…)
Prós: "N/A"
Contras: "Not cancelling this flight and 5 other flights."
Prós: "Great crew and comfortable seat"
Contras: "Flight was delayed ridiculously and were not informed of what time it was delayed to until shortly before departure. Been told due to fog but other flights were leaving in the meantime!"
Prós: "O assento é confortável para uma empresa de lowcost"
Contras: "O embarque e o desembarque."
Contras: "We were stuck in the runway for an hour before taking off. I was late for my connection."
Prós: "Nothing"
Contras: "Some attempt at better customer service"
Contras: "Very small plane, minimal leg room. Overhead bins very small. However, great and helpful crew."
Contras: "O voo atrasou 1 hora."
Contras: "O espaço entre as poltronas é pequeno demais."
Contras: "O tempo de embarque, ou seja, depois de passar a porta de embarque, muito tempo à espera para entrar no aviao"
Prós: "So not amazing, but good value - you get for what you pay-"
Prós: "Four hours of delay."
Prós: "Avião limpo e confortável"
Prós: "Voo de Londres à Paris bastante tranquilo e rápido."
Contras: "Poltronas não reclinam, mas tem um bom espaço para as pernas"
Contras: "Escolhi a easy jet porque considerava que se diferenciava das outras low-cost. A péssima experiência de autêntica caça à bagagem extra por um funcionário dedicado exclusivamente a essa função na fila de embarque provou-me que afinal estava enganado. Deixou de ter a minha preferência."
Contras: "Luggage payment check in and boarding is too slow and inefficient"
Contras: "Assento desconfortavel para dormir."
Contras: "Half our delay"
Contras: "Calling passengers in order of seating arrangements, which in my opionion would avoid people blocking the aisle and speed up boarding."
Contras: "Boarding at gate 43 at Berlin was very bad. Encouraged to go to gate very early. The gate area wasn’t pleasant. Once checked in through the gate we had to stand in a cramped fenced off area for more than 30 mins Seating on aeroplane cramped Everything else was good."
Contras: "Tall people suffer in any seat but the exit seat. Delayed flights are never enjoyable"
Contras: "More than one hour delay"
Contras: "Foi tudo muito bom. Sem problemas"
Prós: "Preço"
Contras: "Atrasou muito"
Prós: "Quick and no fuss"
Prós: "Melhor pouso que já tive."
Prós: "Everything was wonderful, even the weather"
Prós: "Efficient. Got me too my destination with my luggage as soon as possible."
Contras: "Thin, hard seat, became uncomfortable after 10 minutes. They need more padding in the seat. Even though I was very tired, I found it impossible to doze because of the angle of the seat and lack of foam in headrest. Made a 2 hour flight quite unbearable even though I paid for extra legroom. Is foam an expensive luxury / too heavy?"
Prós: "Pontual"
Contras: "Nem uma água de cortesia."
Prós: "On time. Price."
Contras: "No vegan food just crisps or alcohol"
Prós: "It was on time"
Contras: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"
Contras: "We stayed a bit long in the plane before takeoff, very long walk after check out the plane toward the imagination, too long time for the baggage to come out, my bag was broken. Over all bad experience"
Prós: "Espaco das cadeiras"
Contras: "N/a"
Contras: "Ridiculously hot in the airplane before departing"
Contras: "Airplane seats"
Prós: "Preco"
Contras: "Sem servico gratuido de alimentaca"
Contras: "Delay at departure one hour, long queues in Luton at passport control"
Prós: "Easy boarding and flight. The onboard meal deal tasted alright and wasn't as had value as I'd expected."
Contras: "Not the most comfortable seats but bearable for a few hours if you're not trying to sleep."
We onboarded 1h30 late. We stayed in the plane for 3 hours before it was canceled because of snow. And we waited another two hours to be off boarded. Information was rare and bad. Decisions badly made. No support AT ALL from Ryanair after the cancelation.
Não embarquei pois o vôo anterior atrasou, pra não ficar preso. Dublin preferi ficar no porto.
O encosto era muito inclinado pra frente. Além de ser muito apertado, a posição inclinada pra frente fez o vôo ser extremamente desconfortável. :-(
Atrasado, equipe antes do embarque mal educada
Tudo normal, não vejo a necessidade de de fazer um novo checkpoint quando não se tem malas de porão.
Comprei os bilhetes pelo site kiwi. Não entregaram os bilhetes pelo email. A ryanair criou dificuldades para emitir no aeroporto. As poltronas são muito apertadas. Sou alto. Foi um sofrimento a viagem. Ryanair nunca mais
Sinceramente foi o pior serviço de todas as companhias aereas que jà viajei. Fico só por aqui senao tenho horrores para dizer
Delay nearly 2 hours, they know what they doing ,because if it was 2h delay they have to pay us. But luckily 1h48 min lol. Disrespect with clients
Como não consegui fazer o check in online no telemóvel tive que fazer no aeroporto e pagar mais de 100euros por isso! Gostaria de saber se isso é legal. Porque li que comprando através de outra operadora não deveriam ter cobrado
A temperatura estava muito alta mas o levantar e a aterragem foram incríveis mal se sentiram
Prós: "Lovely crew, comfortable seats and bang on time."
Contras: "Correu tudo normalmente"
Prós: "Nothing because I wasn’t allowed to board"
Contras: "Everything"
Prós: "Terrible crew impolite and rude"
Prós: "O voo em si foi ótimo. O trajeto e comissários tranquilos"
Contras: "Teve atraso e troca de gate antes do voo. Então a poderia seguir com mais pontualidade. E um atrativo seria um agrado aos passageiros. Como um petisco e suco , por exemplo! No mais. Tudo correu bem!"
Prós: "Most uncomfortable seats I have ever been. The Thames train link seats I took to St Pancras was 10 times better. 49 minutes late departure from Athens and not a single word of apology. The crew onboard was friendly."
Contras: "You figure..maybe say we get some compensation for the delay?"
Prós: "Nothing. Everything was very bad."
Contras: "Bad line to check in. Bad line to get in the plane. 1h15 waiting inside the plane with no answer about hour to take off. No are condition in the plane. Cabin crew with no attention. Late to get out the plane. Late to claim the luggage. And, after 30 years traveling, first time I have a bottle broken"
Prós: "De nada nunca mais viajo c essa empresa, cheguei c 3 horas de antecedência no aeroporto e me fizeram pagar uma taxa de 55 euros absurdo, na volta atrasou muito, pessoas maleducadas"
Contras: "Houve um atraso e não avisaram. Ficámos em pé imenso tempo para embarcar como se o voo estivesse a horas."
Contras: "O atendimento poderia ser melhor, mais explicativo sobre as dificuldades do cliente que não entende do sistema e estar em hotel. Isso dificultou a comunicação. A atendente geral no posto de atendimento muito arrogante."
Prós: "Tripulação prestativa e simpática."
Contras: "Voo atrasou mais de 40 minutos."
Prós: "flight on time"
Contras: "priority passangers can board first, but must wait half an our standing up in the corridor. I do not understand this and what the advantage is. next time, I will wait in the chairs until the last ine, because you already have your seat number."
Prós: "Crew was helpful."
Contras: "On the check in process we fell force to pay for our seats, we bought the tickets (my wife and myself) in the same transaction and paid with the same card, the check in was made from the app, both at the same and they put us apart (row 6 and row 33) when in both cases were free seats next to us."
Contras: "O atraso do voo 45 minutos e a espera pelo autocarro para nos levar à saída do avião (10 min) !"
Prós: "It was short"
Contras: "Ryanair website and use of cookies is designed to confuse and extract as much money off what should be a simple process. At the point of booking after inputing card details the price went up £208 pounds. Removing cookies and rebooking was over £300 cheaper. There's so much more to say"
Contras: "I don't mined the flights it is the long walk to the plane."
Prós: "We arrived at our destination as did our bags"
Contras: "Boarding experience, timely departure, menus available to peruse, staff attitude poor, variety of options limited for an 1145 flight.......I could go on but they don’t care anyway!"
Contras: "Priority line....."
Prós: "The crew was kind and respectful."
Contras: "Ryanair hides a lot of hidden costs and inabilities through their site. I had to pay extra for the luggage that I didn't know about."
Prós: "Tripulacao."
Contras: "Nao poderem entrqr trlles mais pequenosque mtos sacos d viagens precoa ebgnadores fica uma viagem prevo TAP"
Prós: "The price of the flight"
Contras: "1 hour late departure"
Prós: "Preço"
Contras: "Decolagem em pista, 20 minutos dentro do ônibus esperando abastecimento da aeronave, por fim o embarque prioritário misturou-se tudo na hora ee embarcar por conta so atraso."
Contras: "One hour late."
Prós: "Good flight and cabin service - on time."
Contras: "Long walk to gate. Boarding was like herding cattle. Far too few seats in departure lounge."
Contras: "Não há nada de comida que a empresa oferece de cortesia."
Prós: "A educação dos tripulantes."
Prós: "Flight was usual"
Contras: "Boarding was delayed for about 15mins but the pilot made up for it."
Contras: "Voo com atrazo elevado"
Prós: "Nothing"
Contras: "Everything ! Delay, no info (absolutely no info! Regarding the delay. I would never, ever choose RyanAir again !"
Contras: "Late, dirty and not properly stocked..."
Prós: "Chegou antes da hora. 20 min adiantado"
Contras: "........."
Prós: "Nothing"
Contras: "The landing was dangerous and rough."
Contras: "Booked 3 flights all on Ryanair for a trip inside Portugal. The booking agent, Gotogate.com, and Ryanair left me deserted. Some error occurred and I received the same flight booking # for all 3 the flights. I discovered this when trying to retrieve my boarding pass for the second flight. Neither company fixed the problem and I could not board the flight. I ended up having to rent a car and drive to Porto (6 hours away). Neither company have anyone that can assist with these issues on the weekend. The worst experience I could have had on my birthday vacation."
Contras: "We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery."
Contras: "Danificaram uma das minhas malas."
Prós: "Do espaço entre as poltronas da frente! Apenas isso!"
Contras: "O voo atrasou uma hora!"