A comida e entretenimento não posso avaliar. Quanto à companhia aérea TAP, queria agradecer por ter resolvido o meu problema com o voo anterior tão depressa quanto possível o que permitiu eu conseguir embarcar no voo seguinte. A hora do voo tinha mudado e não consegui embarcar no voo inicial.
As bagagens foram extraviadas e a TAP a 72 hrs e ainda não foi resolvido
Poderia melhorar os atrasos constantes.
Comissário não era muito simpático, ao contrário do voo de ida, quando a comissária era super solicita,. Quanto ao pão do café da manhã gelado, o que não é muito legal pra quem está acabando de acordar, no mais estava bom!
Poltronas pequenas e espaço entre poltronas bem reduzido.
Poltronas desconfortáveis. Janta ruim.
a comida estava gostosa, diferente do que vinha sendo...
A atenção dos comissários e a comida
Informação mais clara sobre testes necessários
Prós: "Tripulação, aeronave, conforto"
Contras: "Atendimento telefônico da TAP; sinalização no aeroporto em Lisboa."
Prós: "TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable."
Contras: "TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever."
Prós: "TAP is great to fly, friendly, safe and solid, nice crew"
Contras: "Boarding procedures"
Prós: "Efficient check in and polite crew."
Prós: "Some on crew lovely. Others terrible, bitter people, not at all suited for customer service."
Contras: "Disgusting food. Price gouging for checked baggage. Surly attitudes."
Contras: "Melhorar o embarque, muito desorganizado"
Prós: "Muito amáveis, o avião cômodo ainda na classe econômica, bom serviço de bordo"
Contras: "Boarding was a disaster that took an extra 30 min"
Contras: "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"
Prós: "Great flight"
Contras: "All great"
Contras: "Not cancelling it"
Prós: "Voo atrasou muito"
Contras: "Dedam lanche por conta do atraso"
Prós: "Crew were amazing. Timely departure. Inflight meal was good."
Contras: "Not much."
Contras: "sonho com um dia crianças menores de 4 ter local separado para viajar. Neste voo, mais uma vez, sempre tinha uma criança chorando. 80% do voo chorando. Um tremendo desrespeito com outros viajantes."
Prós: "Tripulação muito atenciosa. Conforto da cadeira médio"
Prós: "On time flight, good service"
Contras: "Long wait for deposit luggage . Food could be much better."
Contras: "Embarque em Lisboa"
Prós: "Espaço, regulagem do encosto e mídia."
Contras: "Embarque em Lisboa"
Prós: "Espaço muito espaço"
Contras: "Se melhorar estraga"
Prós: "Crew and on time flight"
Prós: "Atendimento da tripulação"
Contras: "A questão da tecnologia e conforto, muuuuuuuito ultrapassado. Som péssimo, tudo muito, mas muito antigo mesmo."
Prós: "Nothing went wrong so it is good enough for me"
Contras: "Pouca experiência da tripulação"
Contras: "Avião velho Tela para filmes pequena e sem nitidez"
Prós: "Um voo sem nada para elogiar em especial e sem nada para criticar"
Contras: "especialmente, faltou entretenimento de bordo"
Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."
Prós: "Serviço excelente"
Prós: "De nada"
Contras: "Tripulação rude Sem água nos banheiros Vários itens do menu sequer foram oferecidos"
Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."
Prós: "Eu e meu marido pedimos comida especial, frutos do mar, uma ótima pedida pois veio bacalhau de almoço e um outro peixe de lanche, adoramos. O atendimento de terra foi bom com bastante atenção ao meu sogro com mobilidade reduzida."
Contras: "A troca dos assentos dos meus sogros, sendo que meu sogro precisa de assistência, precisava ficar junto da sua esposa. Como é precisa reservar espaço para a cadeira de rodas, eles alteraram os assentos do meu sogro, e com isso ele sentaria sozinho numa poltrona sem possibilidade de mobilidade para ele, trocaram o assento da minha sogra mas para o local onde meu sogro não consegui sair para ir ao banheiro, ele chegou a se molhar um pouco pois não pode ir ao banheiro. O voo atrasou e passamos por várias turbulências, cheguei a enjoar."
Contras: "Nada de mau a apontar"
Prós: "all staf in airport pleasant and quickly to across other place to connect"
Contras: "a lot of people they pass by preference, and late for star Alliance"
Contras: "Everything was good"
Contras: "Food was terrible ! Please change the menu ...."
Prós: "Overhead luggage space"
Prós: "Seleção automática do assento"
Contras: "Refeição disponibilizada."
Prós: "Foi organizado"
Contras: "Refeição foi trivial."
Prós: "Excellent landing, adequate number of attendents, food served, wide aisles"
Contras: "I would not do Nee as well ll for the twwwo plus hour flight. If the center seat was occupied as there simply was no space for my knees."
Voo cancelado!!! Sem alternativas!!! Com voo de ligação para apanhar e sem alternativas! Muito mau
Pra mim correu muito bem a viagem
Gostei de nao ter pago valor a mais pela mala de cabine
Gostei de tudo, correu bem tudo
O que podia ter corrido melhor: Estava super satisfeita com lugares que nos foram atribuídos aquando da compra dos bilhetes e chegados ao avião, Alteraram os nosso lugares.
O comandante foi sensacional, saudou os passageiros olhando para todos. Explicou o motivo do atraso. Foi extremamente simpático convidando crianças e depois "crianças grandes" a visitarem a cabine enquanto aguardávamos a liberação da decolagem! Sensacional!!!
Voo cancelado e sem possibilidade de reprogramação em até 48 hs.
Estava um calor absurdo dentro do avião.
aeronave antiga, banco sem reclinar.
Tivemos um atraso de mais de uma hora. É inaceitável tendo em conta que era o voo inaugural da rota para Porto Santo.
Nos últimos tempo tenho viajado na companhia easyjet, tem sido uma ótima escolha para os meus destinos !
Algum entretenimento (televisão, música…)
Contras: "From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible."
Contras: "check in was a nightmare it took over an hour of being pushed without anyone controlling the queue"
Prós: "Everything went smoothly."
Prós: "Crew amazing, seats poor"
Contras: "Padded seats,"
Prós: "Flight crew was great. Enough leg room"
Contras: "Seats that recline"
Contras: "Seats were very uncomfortable"
Prós: "Nothing stands out on this flight"
Contras: "No delay, the same reason was used on our flight out. Had to wait for staff to join this flight, surely they would have know the night before. No hand luggage which would save a great deal of time"
Contras: "Unexpected baggage charges despite only taking carryons"
Prós: "Yes and yes"
Contras: "For what it is that you offer I am not sure what more I should expect. All staff were courteous and friendly. Great job."
Contras: "Whether the type of aircraft or the plane itself the pressure system did not work. It has been years since I have had to deal with clogged painful ears, but for 30 minutes this was the case. The flight was over 40 minutes delayed and no announcements were made. Boarding and deplaning was chaotic."
Prós: "Very attentive cabin crew. Great service, great pilot and cockpit crew. All flight information was very well communicated. Smooth landing effort during thunderstorm activity."
Contras: "Boarding process was not as effective at Gatwick airport as expected."
Prós: "Budget airline comfort"
Contras: "They could have first called speedy boarding so I didn't appear like I was trying to jump the queue. Also ended up boarding along with everyone else as in a bus so didn't really get any advantage for paying for the perk"
Prós: "Finally arriving at London Gatwick."
Contras: "Cabin crew could have been more friendlier and welcoming. The delay of 4 hours was not due to the passengers!"
Contras: "O voo atrasou 1 hora."
Prós: "Nothing, the most horrible airline with rude crew and unpredictable."
Contras: "At least be courteaous when your flight is delayed 3 hours"
Prós: "Good enough for price. Quite long boarding process."
Prós: "Ease of booking and no fuss boarding"
Contras: "Explanation of what easyJet plus is all about when booking flight"
Prós: "Avião limpo e confortável"
Prós: "Voo de Londres à Paris bastante tranquilo e rápido."
Contras: "Poltronas não reclinam, mas tem um bom espaço para as pernas"
Contras: "Escolhi a easy jet porque considerava que se diferenciava das outras low-cost. A péssima experiência de autêntica caça à bagagem extra por um funcionário dedicado exclusivamente a essa função na fila de embarque provou-me que afinal estava enganado. Deixou de ter a minha preferência."
Prós: "Decent legroom and space to spread out."
Contras: "Some entertainment options would be welcome."
Prós: "Na verdade não gostei dos assentos apertados e de não ter como carregar o celular."
Prós: "The price was cheaper"
Contras: "They could serve water"
Contras: "Late. Boaring hectic."
Prós: "Enough leg room to extend legs under the seat in front. Orderly exit row by row instead of a scrum. Having a window seat usually means you are last to get off!"
Prós: "Tripulação mal educada e grossa. Terrível."
Contras: "Ter ido por outra companhia aérea."
Contras: "Foi tudo muito bom. Sem problemas"
Prós: "Food and crew were excellent"
Contras: "8 hours in the air."
Prós: "Pontual. Pessoal educado e alegre."
Prós: "Emergency seats with space to stretch the legs."
Contras: "Only one hand luggage"
Contras: "Nem uma água de cortesia."
Prós: "Fast easy hoarding. Friendly staff"
Prós: "Espaco das cadeiras"
Contras: "Sem servico gratuido de alimentaca"
Prós: "EasyJet is always a good option. Baggage is included which is not common these days among small airlines. Flight attendants are very friendly."
O QUE NÃO GOSTEI FOI DO CHECK-IN A TER DE SER FEITO NO AEROPORTO
The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other.
Contras: "Very very bad."
Contras: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Prós: "The crew was very professional and I cannot complain about that."
Contras: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."
Prós: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Contras: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Prós: "We had an eventless and safe flight and it was not too cold on the plane."
Contras: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Prós: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Contras: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Prós: "Prices on in flight purchases"
Contras: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."
Prós: "The seat not so comfortable but good"
Prós: "I did not had a seat"
Contras: "I did not had a seat"
Contras: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Contras: "Both flues were really delay really disappointed"
Contras: "Space between the seats."
Prós: "The crew was so helpful and nice"
Contras: "I was happy with everything"
Contras: "alertar sobre compras de bagagem e nao ser tomado em conta a compra ja feta antecipadamente, tendo que pagar 3 x mais e nao poder usar a bagagem adicional que ja usei absurdo! Um roubo, se puder nunca mais, pior em nenhum lugar isto foi informado que se comprava 15 kg de bagagem nao pode ser usado"
Prós: "Tripulação simpática. Voo a horas e aterragem suave."
Contras: "So hot the flight. Seemed like a sauna."
Prós: "The crew was very friendly and helpful."
Contras: "The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation."
Contras: "Distância entre bancos curta, com pouco espaço para as pernas."
Prós: "Service, smiling and attention to details."
Contras: "No kosher food."
Prós: "The Check in was nice and polite"
Contras: "1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable ."
Prós: "No delays"
Contras: "Paid for priority and was put on the same bus as everyone else and because I entered first the bus I was last to exit making paying for priority completely useless."
Prós: "Everything was ok"
Prós: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Contras: "Everything was good"
Contras: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Prós: "There wasn't any delays, perfect landing"
Prós: "O voo foi quase pontual. Normal para voo low cost."
Contras: "Embarque caótico, falta de avisos e inglês péssimo da tripulação"
Prós: "It flies direct to the airport that I wanted to go to."
Contras: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Contras: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"
Contras: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Prós: "Quick to board, smooth take off and landing"
Contras: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Prós: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Prós: "Absolutely nothing"
Contras: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Prós: "The people are very rude no cooperation"
Contras: "The crew was very rude"
Contras: "hot on the plane"
Contras: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."
Contras: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"
Contras: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Contras: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Contras: "The whole process of wizz Airlines is terrible. No customer service at the airport to hidden fees to airport 3rd party contractors who don't care at checkin Do yourself a favor just book a major carrier of your choice instead of saving 100& on weak I mean wizz Airlines. It will make Budapest a more enjoyable time before you touchdown."
Prós: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Contras: "The flight departed around half an hour late."
Prós: "I'm disappointed with your service"
Contras: "I'm disappointed with your service"
Prós: "Staff aboard the aircraft were very nice and so was the passengers."
Contras: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Contras: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."
Prós: "Flight on time"
Contras: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."
Prós: "Nothing at all... They were unfriendly and I missed my flight because of them. Lot money and time is gone"
Contras: "How they organized everything in this day!!!! 4th of July 2017 TERRIBLY Terrible"
Prós: "Nice new plane and caught up time even though it was late leaving left Luton late"
Contras: "Left late"
Prós: "On time and a comfortable flight."
Contras: "Nothing comes to mind."
The food I wanted to order was not available
A entregar das maletas (equipajes) demorou 1 hora.
Prós: "O assento nem por isso"
Contras: "Não tenho ainda uma ideia formada."
Prós: "Crew was nice"
Contras: "Three hour delay. Seats are so uncomfortable"
Contras: "Obrigaram eu e minha filha a pagar o despacho de duas malas de mão, tive que pagar 140 euros, que não tinha programado em gastar e ainda extraviaram uma dessas malas. Estamos indo para o hotel sem uma das malas."
Contras: "Aterrou com 1 hora de atrasado, excesso de bagagens de cabine, uma comissária de bordo mal educada."
Prós: "Atendimento no checkin com qualidade de informação"
Contras: "Os últimos assentos sem janelas são horríveis!"
Contras: "Kiwi booked only 15kg bags instead of the paid 20kg bag on my booking confirmation. We had to pay an extra 90 Euro. It ruined our morning."
Contras: "We have a 5 hours delay inside the plane. The crew has to been change and the second crew is the worst crew in all my flights The captain also was change after 4 hours of delay, and is the worst captain, nothing polite"
Contras: "The flight was delayed with very little information given by the crew. There was a 15 min delay getting off due to there being no airbridge and no information from the crew. There was very little legroom. The seat in front was broken and kept collapsing on my legs"
Prós: "Vueling is a horrendous company, delayed flights - very bad organisation"
Prós: "I slept comfortably. Great take off and landing."
Contras: "Charles de Gaulle airport"
Prós: "Professional smiley crew"
Contras: "The boarding process was very unorganized. The flight was delayed almost 2 hours due to baggage issues while we sat on the plane."
Contras: "Na escala no aeroporto de Oslo tivemos de sair porque as máquinas para check in automático só permitem fazer o check in de algumas companhias."
Contras: "Leg room. Better maintenance of plane. Timekeeping."
Contras: "Boarding groups (divided in groups 1, 2 and 3) unclear"
Contras: "Atraso de mais de 1h. Demora no desembarque de ônibus."
Prós: "The plane was newish, with comfy seats"
Contras: "The crew spend to much time on trying to order / heat / distribute food. The distribution of the staff seems odd - the one taking all the orders, putting stuff into the microwave and collecting it, collecting the money, whilst the other just seems to steer the trolley"
Contras: "Por primeira experiência com a companhia gostei bastante do preço e atendimento . O serviço de bordo não está incluso na viagem e não houve nenhum tipo de entretenimento."
Contras: "The flight was 1/2 late and hence arriving"
Prós: "Leg space"
Contras: "Flight cancelled and replacement flight delayed, no offer of food or compensations"
Prós: "Straightforward flight. I feel like I would fly with vueling again but from a different airport."
Contras: "It was delayed by 30/40 minutes and the price was quite expensive (but that was probably my fault)"
Prós: "You need to add an N/A option, we didn't eat anything"
Prós: "The crew"
Contras: "If your in rows 38-40 you will not get any drink or food as it takes so long for the drink trolly to reach you before landing"
Prós: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Contras: "Delayed again to depart, and over 30 minutes to show reclaim belt to get the luggage"
Contras: "They told us we didn’t have seats and that we’d have to go on standby. All staff were giggling and not very helpful. In the end we managed to get on the flight which seemed to have at least 4 extra empty seats. Poor customer services and communication to us of whether we would get the flight or not and what to do if not."
Contras: "Arrasou muito, quase 2 hrs"
Contras: "The airline overbooked the flight due to an earlier plane being cancelled. My boarding pass was issued with no seat number which meant I had to wait with a large group of other people until everyone that had been allocated a seat number boarded. There was no communication from their staff and departure was delayed well over two hours. Things didn’t get much better on board as the crew left it so late to start the food service only passenger upto row 24 got the chance to buy a drink or food before they had to stop serving and prepare for landing. Add all this to the saga that was the outband flight and you’ll understand why the whole plane burst into laughter when the crew announced “welcome to Gatwick, apolagies for the delay, and we look forward to flying with you again”. Shocking service! Never again!"
Prós: "It arrived at its destination in one piece and not on fire"
Contras: "Tiny seats, plastic seats, late as usual."
Contras: "The boarding time has been changing every few minutes since the morning. I arrived in the gate where there were about 30 people with boarding passes but no assigned seats all overbooked. Half the people left on a bus then boarding stopped and we're returned back to the terminal going through security and hour or so later. The company reps had a big attitude problem and could provide no explanation to what and why anything is happening. In the end they tell us to leave the gate after 1.5 hours wait and look for new boarding info around 2pm. I managed to get on the flight by chance: no updated info was announced - I by chance heard a poor fellow working for the airline trying to find people at a nearby cafe who were supposed to be on that flight. If I had my headphones on I doubt I would be able to board that plane"
Contras: "unorganised deaprture @ barcelona airport where everyone was allowed to board at the same time. Also our flight way delayed but Vueling did not text anyone on our flight to inform us."
Contras: "The flight was 2h delay and they didn’t give any information."
Contras: "Sitting at the back of the plane meant that we were the last to be served any food and only had about 20 mins to eat anything that was left over prior to landing. They ran out of most hot food"
Prós: "crew excellent and after much discussion they performed miracles"
Contras: "wife is disabled,told she had aisle seat,staff on board had to shift her 3 times,we were booked in together but sat apart on both trips,full marks to the cabin crew who really did a great job of moving people around but we had no help from last minute.com and less from the airline when we phoned in regard to my wifes mobility scooter.sorry its back to Easy jet."
Contras: "The flight was delayed by an hour but that was not Vueling’s fault. Despite the delay the staff did all they could to notify passengers and leave as soon as possible."
Contras: "Our hand luggage had to go into the hull so we had a long wait at the other end. Cabin crew explained 220 people and space for 180 bags, wouldn’t mind as much but I follow the rules and only bring one bag when people in front of me have 2 bags! Too ch down was very bumpy!"
Prós: "Flight attendants were very helpful, especially because we were traveling with a sick child. They let us disembark first when we landed in London to seek medical attention."
Contras: "We only flew with this carrier because British Airways partners with them. Wouldn't have flown them otherwise."
Prós: "I've lost my job! The flight first thing in the morning should respect that we rely on them to get on time in the morning. One in 3 flights of Vueling are delayed! Ryanair is far better in this point! Today I really hate Vueling"
Contras: "I also lost the train tickets! I had to pay twice for everything. An apology is not enough, it sounds like they are laughing on us!"
Prós: "Cheap, clean, great on board crew. I arrived early for my flight and was able to change my flight to an earlier one cheaply, quickly and hassle free. Excellent customer service."
Contras: "Shocking check in. Only 2 desks open queued for 45 mins just to check in. Despite arriving in plenty of time. This was a Saturday lunchtime and the queue quickly built up and despite several members of staff being around no further desks were opened up until the queue became huge."
Prós: "Some of her crew members were nice"
Contras: "Some other crew member were not nice. Also not allowing online check in when travelling with babies makes life difficult as we have to queue in a long queue with a bored baby"
Prós: "On time, easy check-in and smooth boarding"
Contras: "Seating has limited leg room if you are tall. Seats also quite hard, but bearable over short distances."
Prós: "On time. The price."
Contras: "All as expected."
Contras: "A tripulação demorou a chegar, e por isso o embarque atrasou. Demoramos a decolar e chegamos com atrasos"
Prós: "We boarded and left on time, there was room for my luggage in the overhead. This is a budget airline so I wasn't expecting any thrills and thats exactly what I got - a functional, almost comfortable experience."
Contras: "You can't help but stress slightly not knowing if you're going to find a spot in the overhead."
Prós: "Disposição e espaço dos assentos, atendimento e presteza dos funcionários."
Contras: "Faltou a oferta de água"