Encontra voos baratos de Seattle para Portugal

Contras: "Check-in Seattle was ill organized and folks cut and groused"

Prós: "The crew was friendly"
Contras: "Maybe not have my luggage lost and get rebooked to a later flight for no reason"

Prós: "Flew Business Class with miles program (United). Lufthansa always gives good basic flight experience. Watched two movies so saved some time at home. Lounges are getting better every time I fly. They are especially good, understandably, in Frankfurt."
Contras: "Nada. They get the job done."

Prós: "Crew were great. Very friendly & helpful"
Contras: "Lufthansa really need to serve something better than high school cafeteria grade food"

Prós: "Tv screens, free beverages, frequent service"
Contras: "The single most cramped and uncomfortable flying experience of my life. The chair in front of me recliner lined to 4 inches in front of my nose. Couldn’t move legs or arms for 10 hours because it was so tightly packed. I couldn’t believe it was legal to fit that many people that closely together."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "My seat was next to bathrooms when everyone start using it start smelling too much very uncomfortable sitting there. Food chicken was very salted, they run out of drinks 10 hours flight dinner served at begging no snacks or anything till 2 hours before landing"
Contras: "At least air fresheners in bathrooms or something better so passengers can sit comfortably"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Lufrhansa is a fantastic airline"
Contras: "The seat pitch and width were too small."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Contras: "Very bad food"

Prós: "Good plane and service"

Prós: "Very friendly crew"

Prós: "Food was ok. Beer offered at no charge. Lots of entertainment options"
Contras: "Plane was HOT no air and economy was unbelievably cramped and uncomfortable. 9 1/2 hr flight was torture"

Prós: "Cabin staff were pleasant and effective."
Contras: "I got a headache on the flight; it did go away until I got good air in Frankfort. Bathrooms were a bit low in number necessitating long waits. This has become routine."

Contras: "Rating and bad customer experience shared on web...."

Prós: "Food was excellent. Wide variety of entertainment options. Good German beer."
Contras: "Cramped seating in economy for the long flight with thin padding making me very aware of the knees of the man behind me."

Prós: "I was assigned a seat at the gate discovered upon boarding the I had the best seat in the house! This has never happened for me before so it really made the flight. Thank you."
Contras: "Everything was good. Pleasantly surprised by the food."

Prós: "It was an overall good experience. Very well organized. Since both legs of the flight we're half-empty, it was easier on the crew too. They were nice and helpful. Everything very clean. Entertainment choices were good. Had an excellent entertainment system."
Contras: "Food was kind of bland."

Prós: "On time Boarding was convenient"
Contras: "Food Seats"

Prós: "Crew is very friendly, seats are extremely comfortable and good room overall, comfortable flight."
Contras: "Hi, To be honest, it was embarrassing to serve that dish on such a major airline. Chicken with bbq sauce and corn or something like that. Was distasteful I couldn’t take more than 2 small bites."

Prós: "Great cabin crew. Acceptable food and beverage es"
Contras: "Long delays and missed connections. Shoving more people than possible in airport bus. Disfunctional audio jack on passenger entertainment panel (same as last year (poor Maintanence)"

Prós: "That was the most comfortable flight I have ever had. Famous German standards of excellence. Everything was just as it's supposed to be. Punctuality, politeness, order - just perfection. Thank you for such a great treatment!"
Contras: "N/a"

Contras: "Crew was not nice at all. They would skip us along the way while serving others, or even drop ice on us, and never said sorry once (instead, they would say it's only ice, or if I want 2 since they skipped me already twice when serving tea unlike the passengers around me on both sides). We paid nearly $6k for the 3 of us, but the crew made us feel as if we paid nothing. The entertainment system did not work well, and most of the time the movies refused to play. We were always suggested to restart, and were not even given free access to internet as an alternative. No one ever apologized for anything in the entire flight, it felt like this flight was a favor."

Prós: "None"
Contras: "Most of it"

Prós: "Everything was generally good and normal"
Contras: "Except the plane was roasting and had no vents"

Prós: "Service , on time"

Prós: "it was quite comfortable"
Contras: "luggage got delayed by 2 days. No dresses to even wear. Plus lufthanse didn't know where my bags were."

Contras: "Houve um atraso na saída de Munique."

Prós: "Services, Food, Crew"
Contras: "IFE doesn't had much options."

Prós: "Aircraft crew was decent."
Contras: "Seattle to Frankfurt aircraft was the dingiest and most crammed aircraft I have ever used on an international leg. The seats were tiny so much so that some other passengers were not able to fit in! The lighting was gloomy, restroom dirty within the first hour of the flight, no space to keep any magazine or books on the back rest of the seat in front of you, etc. Overall - such a bad experience. Not expected from Lufthansa, especially as I have had great experience with Lufthansa earlier."

Contras: "Flight delays,...."

Prós: "The view - flying low over the northern extremes of Canada was superb. Thanks to the pilots etc."
Contras: "The flight was late arriving at Frankfurt. I requested a notification to my connecting flight. Crew member frowned, turned away and in formed me, "We don't do that". I ran to the Connecting Lufthansa flight and barely made it on time."

Prós: "Lots of room on a 747 - Lufthansa will probably retire them all soon. They handled my special meal request online and loaded the meals on the plane."
Contras: "The crew didn’t bother to confirm who had requested the special meals, and they perhaps were confused by the size of the wide body rows, so they served my dinner to the passenger in the window seat (seat K) instead of me (seat H) By the time I realized what had happened, my row mate had eaten half the meal. The crew also rammed my knee with a beverage cart while I was dozing. Not the best showing ever..."

Prós: "Great service!"

Prós: "The boarding process made it easy to find my seat and get settled in."
Contras: "My seat back didn’t recline. But the one in front of me did. So I was penned in."

Contras: "There was light turbulence in some parts during the flight but the captain never turned the "fasted hour seatbel on" sign which was strange."

Prós: "Liked the crew, the food, blanket and pillow."
Contras: "Frankfurt airport wheelchair service needs to be better administrated."

Prós: "The crew were very helpful and polite. The seats had plenty legroom. The food was excellent, and entertainment was also very good. Most importantly, there was no delay."

Prós: "Houve atrasos mas saídas"

Prós: "The crew was super nice the flight was great no turbulence"
Contras: "Bad selection of food felt really sick after wards"

Prós: "OK"

Prós: "Our attendents were clearly focused on our needs. Efficient and still very human and kind. A real treat."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Everything! Excellent stewards too!"

Contras: "You lost my luggage"

Prós: "Absence of food"
Contras: "In flight service"

Contras: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Prós: "Decent price for economy comfort seat, 4A."
Contras: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Prós: "Great atmosphere, crew was excellent!"
Contras: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Prós: "Muslim food"

Prós: "The crew were excellent and seats were comfy."
Contras: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Prós: "Great airline"

Contras: "Fix the damn KIOSKS at Vienna!"

Contras: "Don’t be late"

Prós: "Crew were great"
Contras: "Refreshments"

Contras: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Prós: "Friendly crew, upgraded seat was worthwhile"
Contras: "More snacks in between meals,"

Prós: "The space at my feet with the chair in front was a bit akward."
Contras: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Prós: "Food provided, staff kind"
Contras: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Contras: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Contras: "Lost all our bags so couldn’t ski"

Prós: "very attentive crew"
Contras: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Prós: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Contras: "Less legroom, storage space, bad food, few movie options."

Contras: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Prós: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Prós: "Nothing to mention"
Contras: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Prós: "Light snack and complementary wine"

Prós: "NOTHING"
Contras: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Prós: "Good entertainment options. Nice flight attendants"
Contras: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Prós: "Easy to board and easy flight."

Prós: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Prós: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Contras: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Contras: "We did not get two of baggage at the destination."

Prós: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Contras: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Prós: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Contras: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Prós: "The crew were hardworking, responsive, conscientious and friendly"
Contras: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Prós: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Contras: "Flight departing late."

Prós: "Great service"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Contras: "Please Endeavour to put the expiration date on the food served in the flight."

Contras: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Prós: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Contras: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Prós: "on time, and with snow"

Prós: "In flight food was enjoyable"

Prós: "Short-hop flight, fit for purpose."

Prós: "The crew service is impeccable. Ground services very friendly and professional."
Contras: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Contras: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Contras: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Prós: "Crew service"
Contras: "Flight delayed."

Prós: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Contras: "What is there not to like about KLM? I cannot find anything."

Prós: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Contras: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Prós: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Contras: "Nothing. This is filler text to meet the min. characters."

Prós: "when you enter Canada and then travel through YVR for another flight it is a total waste. Not the fault of the airline but the way they do things with security"

Prós: "Very informed process of why delays were happening."

Prós: "Amazing crew"

Prós: "Pleasant crew"
Contras: "For a 5hours flight meals should be served onboard"

Prós: "Very friendly crew. Good seating"
Contras: "V limited complimentary food for long haul flight"

Contras: "One of the crew members seemed really bother by everything. She was not smiling or even looking at customers when handing drinks over."

Prós: "Seats comfy, crew excellent"

Contras: "More water and a tv like air Canada"

Prós: "Crew was great! Seats were decently comfortable. On the way there the travel time was shorter than expected. s"
Contras: "They ran out of hot food for purchase by the time the catering trolley arrived in the back section of the plane and had limited vegetarian / vegan options for purchase."

Prós: "Good leg room clean airplane"
Contras: "Entertainment didn't work"

Prós: "Very friendly crew"

Contras: "Missed my connection"

Prós: "Getting home"
Contras: "Leaving Montreal"

Prós: "I had an unexpected upgrading to a premium seat, that was great for food, wine, & comfort."
Contras: "It was cold, I wish they offered blankets. We also had a delay once we landed, watched another plane come in & disembark while we waited. And there was a huge luggage delay of 45 minutes while we all waited at the carousel for our bags. I’ve never had to wait that long before."

Prós: "Nothing"
Contras: "I booked a flight for Tuesday the eighth and you guys changed it to the seventh, this has never happened to me before I am furious!"

Prós: "Easy boarding and checkin."
Contras: "Entertainment doesn't work on laptop - only on phone or tablet. Westjet seating is tight."

Contras: "Early on first flight on arrival but late departing by 30 mins due to westjet delay of crew"

Prós: "Food was great"
Contras: "Not offered enough beverages... usually they come around more!"

Prós: "Very nice crew, good snack and drinks."
Contras: "LGA, the start was delay because of traffic jam...we spent 1 hr in the plane taxing."

Prós: "The legroom in economy was good. The staff were very pleasant and they even tried to comfort/distract a crying toddler."
Contras: "The flight was delayed for 2 1/2 hours which meant that it didn't arrive in Toronto until 2:40am, this made it difficult for being picked up. I wasn't aware that this was a basic ticket (I bought it through 3rd party website) which meant that I couldn't prebook my seat. After checkin online and paying for the seat it also meant that the seat couldn't be changed even though there were several available seats. There were no entertainment centres at each seat which was also a real surprise. I didn't have the Westjet app therefore I couldn't have access to the movies as I didn't want to have to pay for internet."

Prós: "As always great service and flight"
Contras: "Nothing to report"

Prós: "It wasnt bad"
Contras: "I didnt like that you changed my flight last minute (20 hours before flying) from WestJet to Delta. And you changed it from a flight to Toronto to a flight to Seattle. Which made it an International flight, causing me to have to be at YVR airport earlier.."

Prós: "Nice seat mates. Very good baby with attentive parents nearby."

Prós: "Complimentary drinks"

Contras: "Check in process was brutal. Two different pieces of advice from two different agents. Boarding from front to back of plane is inefficient. Creates clogged aisles."

Contras: "I will say our flight took of a bit late which was a bother so late at night."

Prós: "Too much fog so plane could not land. Had to rebook out of Toronto for the late afternoon. Crew was very accommodating with my reschedule."
Contras: "Nothing to like. Never got on the plane. Not Westjet’s fault. They can’t control tye weather."

Prós: "The crew was very friendly and funny"
Contras: "Everything was up to my standard"

Contras: "The flight from Toronto to Phoenix was even worse than Air Canada. No food available to purchase. Cramped seating. Entertainment system was difficult to navigate...the buttons didn't work half the time, the movies were already playing and all the "bad" words were edited out which changed the entire movie. Waste of time. Would not fly WestJet again based on this experience. And what's the point of checking in online when you're called to verify id again at the check in counter."

Prós: "It was a smooth flight."
Contras: "Internet was poor, my movie kept stopping and restarting."

Prós: "Quick boarding, friendly crew."
Contras: "Not enough legroom."

Prós: "The Flight Attendants were excellent!"

Prós: "Korean air is very efficient."
Contras: "We had to rent a car to get to Ottawa because West Jet had cancelled all their flights due to weather. All Air Canada flights were operating. We waited in line for 2 hours at the airport for West Jet to tell us that we needed to call them regarding a refund. We called them and were on hold for an hour and 45 minutes. Then we were told we had to call the travel agent...we on hold for 2 hours. We then called Korean air and they told us they couldn’t contact West Jet-no one knew what the value of the flight from Toronto to Ottawa was. We were only provided with a refund of $4 (for the taxes) when it cost us $280 to rent a car to get to Ottawa. I will never book a flight with West Jet again."

Prós: "Reasonable price"
Contras: "One of the flight attendents was rude. The head rests on the chairs didn't work. The chairs where uncomfortable. The plane was delayed. The drink selection was poor. The overall general westjet hospitality was just way below average and I felt like the company is turning so cheap I was worried they may have double sold my seat on the plane."

Prós: "There was one nice, friendly flight attendant. Nice to have a variety of beverages and pretzels offered (I feel I don't expect this anymore from domestic flights-- usually just expecting the coffee or water option)."
Contras: "The seats were up there with the most uncomfortable I've ever experienced--mostly due to the lack of ability to recline. I feel a four hour flight is sufficiently long enough to provide people some space to relax. We were delayed for whatever reason, lack of communication from staff to the passengers that were boarded really quite early (perhaps too early). One of the staff, while nice enough, was being a bit snarky to people as they were trying to, what I thought was helpfully, give them their garbage."

Prós: "Great seatmate. Friendly crew. That is a plus."
Contras: "Wish the seats weren't so tight and close to each other."

Prós: "I liked how quickly the flight was. I believe they actually made better time than what was originally estimated. I was also able to get my checked luggage as soon as I got to the carousel."

Prós: "Great service all around."

Prós: "Nothing"
Contras: "Everything! Staff were horrible"

Prós: "It was great experience once again. I always travel with WestJet as it is always on time."
Contras: "That every time I travel I always get the farthest seat if not on #28 it's 24...wish next time I can get in the middle at least. Other than that all is good."

Contras: "WestJet needs more checkin machines and shorter security lines. I arrived at the airport with a boarding pass and it took over an hour to get to the gate"

Prós: "Very pleasant crew. Complimentary wine was a welcome surprise"

Contras: "West Jet connectivity would not work for my phone or ipad. There weren't able to fix the service."

Prós: "Friendly staff."
Contras: "Delays. Canadian debit card not accepted on flights even though an American debit card was."

Prós: "The flight / staff all went as it should. The transfer of information from kayak to WestJet was seamless."

Prós: "The flights were on time and the staff were polite and nice."
Contras: "Everything on a WestJet flight is extra and only the bare minimum is offered. There are no TVs in the seats and the seats themselves are small and jammed close together."

Prós: "On time"
Contras: "Nothing"

Prós: "Flight attendants were very helpful with my baby who was a little fussy."

Prós: "The airplane being pretty small, boarding and getting off was fast. No issues or delays either."

Prós: "Very friendly crew !"
Contras: "It was delayed because they couldn't find the stewardess. So made me late for my plans , but other then that it was good . The crew was excellent on both flights"

Prós: "Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end."
Contras: "No food and no entertainment during the flight (which makes it similar to low cost flights)."

Contras: "I didn't like putting two family on different seats far from each other"

Prós: "Not a lot."
Contras: "Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund."

Prós: "The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing"

Prós: "I got to my destination"
Contras: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Prós: "I wish I found somebody to take me around"
Contras: "No complains"

Prós: "I got an extra blanket."
Contras: "We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then. Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras."

Prós: "Food and entertainment is good"
Contras: "They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight"

Contras: "Same as above. Seats very narrow. But enough leg room"

Prós: "The staff were exceptional , good food."
Contras: "Not really business class seats."

Contras: "The flight from Helsinki arrived 2 hours late to JFK due to mechanical reasons causing some passengers miss their connectiing flights, which is quite normal in airline practice. What was not normal and supper aggravating was the fact that nobody met us at the gate to help us rebook our missed flights. We had to find an AA agent in the departure area and stand in line with other passengers who were checking in to their flight to Jordan. There was no customer service what so ever provided by Finnair."

Prós: "The service, the comfort of the plane. Great communication about turbulence."

Prós: "the food was decent, the people were nice"
Contras: "the baggage check was a zoo. there was only one finnair representative, who was LATE. the baggage check was opened only 1.5 hours before the flight, causing a massive line."

Prós: "Crew was awesome. Entertainment was good."
Contras: "Plane was late leaving Helsinki due to broken latch, which made us late getting into Chicago. After landing we waited at least 45 minutes to get to a gate. It took at least 30 minutes to get off the plane and then getting through customs was a nightmare. Arrival board at O'Hare said plane was on time, but listed gate as 0, which of course doesn't exist so our ride home had no idea what was going on or what was taking so long and ended up waiting over three hours for us to get through everything to meet them."

Prós: "Entertainment options were fine. Crew was courteous. Boarding was fast. Flight was on time."
Contras: "Economy seats were more cramped than other international economy flights I have been on. My knees were against the seat in front of me the entire 9-hour flight. There were supposed to be 2 options for meal, but by the time I was served there was only one remaining. The meal itself was passing."

Contras: "Missed connection so didn't get second flight"

Prós: "I made it home safe."
Contras: "Poor boarding, delay caused us to miss connecting flight, new flight plan did not have enough time to pass though customers, bag not delivered to final destination. In office now trying to locate."

Prós: "Great service and hospitality. Smooth flight. Good 1st experience with Finnair :-)"

Prós: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
Contras: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."

Contras: "Delay"

Prós: "Everything, but especially the calming atmosphere with beautiful Spanish music playing while we were airing to take off."

Contras: "Not offered a beverage ."

Prós: "Everything well organized"
Contras: "None"

Prós: "Friendly and competent crew, on-time performance, clean and pleasantly appointed cabin, non-stop service always beats transfers!"
Contras: "Cramped seating (A330) for such a long (8.5 hrs) flight. U.S. catered food was mediocre at best."

Prós: "Excellent service, professional service, good food that I did not have to pay for. Good flight, would take Finnair again."
Contras: "They answered my question professionally. As I disembarked the plane in Chicago I asked whether Finnair had armed guards. I was not detained, and was not questioned. The crew told me Finnair does not have them but I don't think they appreciated the question."

Prós: "Liked the Airbus seating on Finnair better than American's Boeing 777 seating."

Prós: "Food was provided when the flight was delayed for 2 1/2 hours. I also really liked the text update from kayak about the delay. The airline did not keep me updated but kayak did."
Contras: "The delay when it was already a 6 hour flight. I also was not able to reserve a seat because I had booked through kayak and not with the airline. Finally of the most irritating of all annoyance was that there was no movie. This was an international flight and there was no entertainment. I will never fly American Airlines again."

Contras: "30 min between flying"

Prós: "Made up some of lost time from delayed departure"
Contras: "Seats cramped"

Prós: "The crew was very nice and helpful. It was a short flight and we didn't get a meal, so it is hard to judge."
Contras: "My seat was backwards and I was sitting facing the salon."

Contras: "I had a seat on an aisle, which was good. But, the TV / video screen did not work. Luckily there wasn't a passenger next to me, and I used that screen. I told the steward, but never got help with the screen. I had to " Lean " for the 9 hours. The bathrooms became gross after 5 hours. I don't need to explain."

Prós: "I did get to move away from complaining passengers but "lost my coat" in the process. People are awful and obnoxious"
Contras: "Who doesn't turn off the plane lights at night inside the cabin? Especially when you're feeling late at night? Didn't post gate until very last minute…LHR..Then it said boarding immediately. Nowhere to get water. Hurriedly Boarded plane to find out we have the sit there an hour. Girl next to me was so childish Loud mouth complaining because she couldn't sit next to her bf."

Prós: "the price was very good"

Prós: "I've got a lot of attention to my needs with some health issues. Thank you very much."

Contras: "Experienced very rude cabin crew"

Prós: "The more modern plane with USB ports that actually charge and the higher quality and bigger displays really help make the trip more enjoyable."
Contras: "Not as much to eat on this BA flight back to Philidelphia from Hethrow as there was on the American Airlines flight there."

Prós: "Movies Food Comfortable seating"
Contras: "Going through security"

Prós: "Nice dinner, drinks, and snack services"
Contras: "Could be a little friendlier. Lights on the whole time during a red eye was pretty annoying. Don't know if this was on purpose or a malfunction. Entertainment system was hard to see and a little outdated."

Contras: "No leg room"

Prós: "Food ok. Service fine, grew nice."
Contras: "Last on board no cargo space..Sears are not great. Passenger behind my wife was pounding on the video games I the entertainment system the whole flight."

Prós: "Friendly crew. Finnair subcontract to British Airways so this was a BA flight at a better price. Flight was far from full enabling me to stretch out."
Contras: "Unable to pre select seats because the arrangement makes you neither a full BA or Finnair customer. Food was just about edible and that was the better non vegetable option. The plane was old and the in in seat screens were old too, with poor resolution (no touch screen to illustrate the aging technology). Although the entertainment selection was relatively current the aging connection in the arm rest, coupled with cheap ear buds made for a poor listening experience."

Prós: "Everything was simple, straightforward, even a bit old fashioned. The crew was friendly, and the service was quick."
Contras: "No complaints!"

Prós: "Flight was half empty, room to spread out"

Prós: "courteous and helpful crew, easy calm and efficient boarding process, with a announcer who spoke CLEARLY, slowly and loud enough to hear, more comfortable plane than the AA plane I took to get to Paris."
Contras: "In flight entertainment really inferior to other airlines, food mediocre, but adequate. But good service is paramount and your crew was good despite many challenging customers."

Contras: "A lot of turbulence. Only paid food offerings. From gate took 10-15min bus drive to plane No entertainment"

Prós: "I have a BA - Gold card- BA lounge was good."
Contras: "Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD."

Prós: "The flight was fantastic. It wasn't a full flight so I was moved to an exit row for more leg space. All the crew was very nice except for one lady. They distributed water often which was nice. You get options for dinner and breakfast."
Contras: "My problems began after landing. I booked a flight from LAX to Amsterdam, with a layover at Heathrow. When I originally checked in, they didn't send my things all the way through to my final destination. I had to exit the airport at Heathrow to retrieve my bag and go back through security, while trying to make my connecting flight."

Prós: "service . Informed the status of flight immediately. which is very useful to plan."
Contras: "If it is extra line to add for select the type of food, then it is useful the passenger. Because may some people are vegetarian then they know what they can have."

Prós: "About the only positive was that the plane left on time and arrived on time."
Contras: "Checking luggage was a nightmare. I stood well over an hour in line. We barely made the flight, and afterwards our luggage was lost, and it still has not been found. The wheelchair that I had ordered for my travelling companion was not there, either at Manchester or Philadelphia. The seats that I had reserved were given away to someone else. Whilst the plane flight itself was okay, the airport experiences on either end were miserable."

Prós: "On the way home i was awake for the whole flight, and found it to be quite good. Had trouble choosing my seat from early check in bit what I got was good. Good good, service great, clean and comfortable."

Prós: "Very friendly crew"
Contras: "Flight got delayed. Would be nice if the crew would come around w water occasionally"

Prós: "Rapid boarding with no delays"
Contras: "No snacks, no entertainment."

Contras: "No USB charging point working and I had purchased on board wifi"

Prós: "Seating and leg room much better than Ryan Air!"

Prós: "Crew was very helpful on land and on the plane. Very supportive and helpful."

Prós: "Front and rear boarding is nice, makes the process go a little bit faster"
Contras: "Seems stingy not to offer any free drinks on a flight, not even water. I'm glad the major US airlines have not started doing that. Checked bag fees are based on weight which is fair in a way, but annoying that I have to pack a travel scale and weigh it the night before to avoid being overcharged."

Prós: "The price point."
Contras: "Service was terrible, staff was rude. For an international flight they provide you next to nothing. Only 1 meal and soda or water. They didn’t even have coffee or give napkins with the meal. The seats were smaller than usual and uncomfortable. In addition they lost our luggage."

Prós: "Good food"
Contras: "We arrived late to Dublin because of weather and we’re going to miss our connection to Leeds so they rerouted us via Manchester but our bags, though tagged “Rush” did not make it on the new flight and we were without them for five days! we still had to get to Leeds so we had to pay for train tickets"

Contras: "It would have been nice to have a free drink and snack on the short flight. We would have taken some with us on the plane if we would have known that we had to pay for everything. Just something we have never experienced on any international trip before"

Contras: "Aer lingus uses double prong headphones which dates the whole experience earphones are uncomfortable and volume is bad. You have to pay for booze in economy for international flight, seats aren’t that comfortable but the selection of movies and tv is good. I will probably look elsewhere next time"

Contras: "Falta de criterio na obrigatoriedade de enviar malas para o porão que é absurda e inaceitável"

Prós: "Great equipment. Decent entertainment, sparsely filled cabin. Seat change to isle request before boarding readily made with no fuss. I noticed that passengers could actually make out pa announcements both at PDX and in flight. Doesn’t bother me anymore when I can’t but can be very concerning to anyone who rarely flies. Never understood going to the trouble of making announcements both pre-boarding & on-board pre-flight, that no one can even make out. That was not an issue here."
Contras: "Better lumbar support is always appreciated, adjustable lumbar would be very nice and could make or break an entire flight. No seat on any flight should ever be even the slightest ill repaired. Again, this equipmemt all seemed great. Lastly, since I prefer to always have a water, coke or coffe and or snack in front of me during entire flight, a bit of self serve (grab a water, coffee or snack yourself without having to make staff work a simple task would be nice on every flight. The flight from SEA-DUB was basically great and equipment is always of the utmost importantance."

Contras: "No food or even water boarding on time but delayed for no reason"

Prós: "The food"
Contras: "Crew bare minimum service entertainment not functioning properly check in difficult flight operated by aer lingus"

Prós: "Not a lot"
Contras: "The flight was delayed for 6 hours due to a mechanical problem. For 6 hours the passengers were told little or nothing & were eventually given a voucher for $10 to redeem on plane. Mechanical problems can of course occur,but how the airline,Aer Lingus,dealt with this was appalling."

Contras: "my seat wouldn't stay up, kept sliding back seat27a."

Prós: "Lots of entertainment. Spacey seats and plenty of bathrooms."
Contras: "The food wasn't great and I wish they would have picked up the dinner trays way sooner"

Prós: "We paid extra for the seats ... it's a good value to get on and off more easily. I liked the way they gave food (for free) and beverage every couple of hours. The pilot communicated well."
Contras: "The entertainment was not that great -- I had trouble filling the time of our overseas flight with movies; which I like to do going east to west to keep up with the time differential. The bathrooms ran out of water in the toilet about 2 hours before we landed so I didn't want to use it. Again, it was an old plane."

Prós: "I loved that they had blankets and pillows available, and the seats overall were comfortable. I also loved the in seat screens so we could watch movies. The select was a little limited compared to other airlines, but they still had some brand new releases. They also fed us two meals and a snack, and the crew was super nice."
Contras: "The boarding process was a little confusing. It was done by row numbers but not very well announced, so I wasn’t actually sure when my row was supposed to board."

Prós: "Nothing. We were delayed and never made the connection. Delays, mechanical issues with the plane and mis information from your agents caused us to miss the flight."
Contras: "I didn't like the fact that we never made it to Hamburg. The more I think about he experience, the madder I get. We were frustrated with the experience to start out with but as we think back on it and what could have been done to change things by the airline, the frustration changes to anger."

Prós: "Plane was clean and comfortable."
Contras: "Plane arrived late - no updates from the gate crew. ...coffee and soda is not free..."

Prós: "The flight itself was great"
Contras: "The lines to get on the plane were insane. We waited for over an hour to check our bags because the kiosks weren’t working. Our luggage gate closed at 1115 and they waited until 1130 to call us out of the line because it was last call. Then they proceeded to tell us that our luggage may not make it because we didn’t push people out of the way and throw down grandmas? Unorganized."

Prós: "Plane was half full."
Contras: "Food was terrible, and if you’re white and your significant other is black you may have to request things for her because she won’t get them even when she asks"

Prós: "The leg room was smaller some of the other airlines. The seat was so uncomfortable to sit on for the flight."
Contras: "Seat"

Prós: "Ample legroom"

Prós: "Timeliness of flight and service on board."
Contras: "We upgraded 7 travelers for priority boarding. However as we got through check in, 2 of us were told we had to check our carry on. Mind you our carry on was the same size (exact same suitcase) as 2 others in our party who did not have to check in their bags? "Priority Boarding is now only €4.99. Be the first on board to store your cabin bag and relax in your seat before take-off." I believe I am entitled to a refund based on the info on above taken directly from the Aer Lingus website."

Prós: "Seats were larger with more leg room. Flight calm and without incident"
Contras: "No snack"

Prós: "The seats were more comfortable than flying on a Dreamliner. I like the 2-4-2 layout."
Contras: "Some of the flight attendants were very unprofessional and I could hear them in the back while taxiing for take-off complaining about the job. The food was terrible and was served 3 hours after take-off. Every flight I've taken to Europe has at least had extra water bottles in the back of the plane and this flight had nothing. However, my flight from DUB to SFO was great. The flight attendants were happy, the food was good and they had extra water bottles in the back of the plane for everyone to use. I think the service suffers significantly on flights to Dublin from the US."

Prós: "the immigration in Dublin and the connection services in Dublin"
Contras: "I booked extra space seats and then they changed the plane and moved us in regular seats. We talked to a person from Air Lingus and he said it happens often but there's nothing to do. on board, the head sets are very old and you could only hear from one ear using the head set provided by Air Lingus. in 2018 ?! seriously !?"

Contras: "Passengers line up to board instead of waiting for their number rows to be called. I ended up boarding later than most and the overhead lockers of the front rows (where I was sitting) were completely full. I had to place my baggage very far back and wait for almost everyone to leave the plane so I could collect it."

Prós: "Used the self check-in and an agent offered to help. She was fantastic!"
Contras: "Cattle call boarding.... No system. We prepaid 80 Euro for two carry-on size bags because they were slightly over the 10 kilo limit and then they announced at the gate that if carton bags were over size or weight, they would check the free. Really!!!!"

Prós: "Flight left a little late and arrived early."
Contras: "There was no food and there was no entertainment."

Contras: "Limpeza um pouco aquém.."

Contras: "this flight was unnecessarily delayed. it was possible to have an earlier connection"

Prós: "Crew was lovely."

Prós: "Munich Airport is very easy to get around, very nice duty free shops with nice clerks. Check in at Aer Lingus was OK, we waited about 1 hour."
Contras: "We were randomly seated in the emergency row #1. Awful uncomfortable place to sit without leg room, especially for someone with long legs, like myself! When I asked if we could be moved, answer was a quick "no"."

Contras: "Seats very uncomfortable with very little padding. I'm glad I went to seat guru.com prior to my flight so I could bring a seat cushion!"

Prós: "Customer service on flight back to Boston outstanding. Flight attendant with sense of humor, got me vegetarian meal even when I forgot to pre-order."
Contras: "Touch screen technology horrible - practically have to punch seat back numerous times to get response (poor person in front of me!). Wasn't just mine either - everyone had this issue. Movie selection tepid. Can't use your own headset & get stereo sound because of their 2-prong system. Whole setup really bad. On overnight flight from Boston to Dublin, could barely sleep because flight crew kept interrupting with announcements about collecting trash."

Contras: "Food & not enough water served. The seats had very little leg room on flight from Dublin to Lisbon and people had to maneuver their bodies to get into the seats."

Contras: "Cramped seating. No food or beverage provided without charge."

Prós: "All was ok on trip. We didn't have food or drink."
Contras: "The trip while 10mins late leaving was ok. The big problem I felt was we were going to a funeral and 2 booked Monday and 3 booked Tuesday. We are 3 retired ladies and had to pay €276 each while the 2 men paid €150."

Contras: "Flight did not include a snack: even a tea cost $3."

Contras: "Not even free water"

Prós: "Comfortable flight for the short trip."
Contras: "No complimentary snack or drink."

Prós: "Nice, punctual, quick flight!"

Contras: "It was freezing cold in the airplane."

Contras: "Lunch was extra even though it was noon."

Contras: "I remember Aer Lingus being a quality airline that treated passengers well. Now charging for tea and water, and exorbitant fees for bags? Felt like Ryanair. If I want to feel like bottom of the barrel I'll just take them next time!"

Prós: "Service, flight on time, arrived 30 minutes early"
Contras: "Pram was not waiting at the plane"

Prós: "Andrew and Yvonne saved the day."
Contras: "Wifi, entertainment system went down. Some crew members a little slower than others."