Pesquisa voos baratos para Zakopane

Prós: "The whole trip was handled extremely well. First time we've done 12 hrs straight in the air. They made the experience seem like it was much less. Will fly that airline again."

Contras: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."

Prós: "A very short flight."

Prós: "I like that this plane had more leg room then other airlines."

Prós: "Entertainment and food were excellent, and the crew was pleasant and helpful. The small extras were delightful - i.e. warm cloths at the end of the flight! Overall, I think Swiss is a very good airline."
Contras: "On a long flight like this, the seating is still too cramped. We are not large people, and nine hours in those seats is difficult, even with considerate 'neighbors'. The seats are just too close together. This is an airport comment - Deboarding to a bus, then a walk to the train/tram, then security, then another walk to the gate - we barely made our connecting international flight."

Prós: "Upgraded to business, new 777 plane, good snack"
Contras: "No headphones"

Prós: "Muito bom"

Prós: "All of it Plane was only a third full so"
Contras: "To get on the plane via bus"

Prós: "Everything! Great Flight attendants, good food. Drinks in economy class. First class treatment in economy. Plenty of entertainment options. We were fortunate to have a very clear air on our transatlantic flight. They did not turn on the seatbelt sign except to land."

Prós: "Great tasting food and lots of movies to choose from"
Contras: "Wish they would board the plane from the back to the front. Maybe that would eliminate the back up in the aisle during boarding times."

Prós: "The best trip to Europe I have had. Good food, great staff. Much better than the domestic airlines I have been on in the past several years!"

Prós: "What can I say - the flight was empty! Everyone had room to sleep and relax. The food was great and the wine wasn't bad either. Felt like a retreat after a stressful trip!"

Prós: "Wonderfully nice crew. Food is pretty decent even with Economy. Seats are comfortable."
Contras: "Their iPhone App (and to a lesser extend the website too) is awfully slow. It takes forever to gather booking info and check in. Sometimes the boarding pass just don't get delivered to my SMS. Small selection of shows on personal screen. ZRH-HKG flights don't even have touch screens, and the UI is very antiquated."

Prós: "Service"
Contras: "None"

Prós: "See above. attendants."

Prós: "The crew was super friendly and attentive. Best in flight service I have received in a long time."
Contras: "The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack."

Contras: "Flight was 90 minutes late."

Prós: "The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining."
Contras: "The food was mediocre and the selection of movies was very limited."

Contras: "horrible dry croissant for breakfast"

Prós: "Great organization, very efficient"
Contras: "Bag fees were not made clear on Kayak or Swiss website, seats on Edelweiss A320 we’re spaced too close together for my legs, though was not a problem on the 777."

Contras: "There was a half hour delay which no one could explain. Made transfer in Zurich really difficult."

Prós: "Crew was lovely! Friendly and happy. Well organized and responsive."
Contras: "Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in."

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!"
Contras: "My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C."

Prós: "Tasty lunch with good service in business class. Modern comfortable plane."
Contras: "Flight delayed by a few minutes."

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Contras: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."

Prós: "N/a"
Contras: "I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts."

Prós: "Crew very courteous as usual"
Contras: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"

Prós: "Ricaro seats often broken and backs don’t stay in the upright position."
Contras: "Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!"

Prós: "Staff"
Contras: "Delay"

Contras: "Boarding took way too long. Plane left almost 30 minutes after scheduled time."

Prós: "Great food, snacks, and entertainment."

Prós: "Ease of check in and ease of boarding. The non-stop flight was at an excellent price"
Contras: "Metal box under the seat cramped leg room. Seat jutted into the aisle, so I got bumped by every cart and everyone going to the lavatory."

Contras: "Sardine can."

Contras: "Checked in online. Needed to drop my snowboard bag off. I had 2 hrs...got in the express line to drop bags with ticket. They kept taking people from every other line in front of us. Took 1 hr to drop a bag. Got through security line and told my boarding pass is no good. 30 min before flight. Back to Swiss. Have a meltdown and finally they help. Now I’m in Geneva and my bags in Zurich..."

Prós: "Unlike some airlines the cabin crew is professional in appearance and behavior- courteous and pleasant. My husband and I enjoy the fact that ski equipment is taken without additional charge. The direct flight to Zurich is very convenient."
Contras: "Having to pay for seat selection"

Prós: "Check in easy"
Contras: "Weren’t told enough about delays ... very tight seating crew was friendly"

Contras: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Prós: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Contras: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

Prós: "Boarding was excellent, seats were comfy, food was delicious and crew was wonderful. Nice movie/tv selection."
Contras: "We were quite delayed (almost 2 hours) and hot in the plane waiting on the runway...but SWISS was fantastic about helping with connections and rebooking on arrival."

Prós: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"

Prós: "Good clean service that Swiss is known for."
Contras: "There’s never overhead space for carryon. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag."

Prós: "The plane was very clean the seats were neat and everyone was very friendly."

Prós: "The flight was delayed due to technical problems, and they immediately gave each person 20 Francs towards dinner while in the terminal- which was very nice. The aircraft itself was impeccably clean, even though it had already carried passengers elsewhere earlier in the day. The service was fantastic, and you can never go wrong with free chocolate."

Prós: "Great service"
Contras: "Super slow boarding. Long lines at check in"

Prós: "Thanks for upgrading us to Premium economy"

Contras: "We couldn’t check in until 90 minutes before Departure."

Prós: "The flight was ok , even though it was delayed 40 minutes"
Contras: "I was surprised and disappointed when I found out that I had to pay for my Standard luggage 1 suitcase per person cist me an extra $92 USD and I now know that I will also have to pay on the yrip back . You site eas very unclear about this , exttemly disapointing!"

Contras: "The agent at check in refused to even consider a business class upgrade, said I had to do that 48 hours in advance. Seems like a stupid policy to me, unless she was just flat out lying to me."

Prós: "The boarding crew was NOT so gentle when he seen my Passport nationality. The flight left on time"
Contras: "The food was as expected. The seats were very good and comfortable."

Contras: "The airport. The beauracracy- given the limited transfer time."

Contras: "THe food"

Prós: ".usually I like this company."
Contras: "There was 50% of the flight with a feeling that the is no air. It was suffocating."

Prós: "Nice crew"
Contras: "No tv"

Prós: "Everything"
Contras: "Nothing"

Prós: "Friendly staff and excellent onboard service"
Contras: "There was a slight delay with the boarding process. We were bussed from the terminal to the plane on the tarmac and were held on the bus for several minutes while maintenance workers sorted things out with the crew. We were finally allowed to board the plane after the maintenance crew had left. The entire plane from front to back had a terrible smell, as if the sewage pipe had burst and liquid/waste flowed everywhere. The smell may or may not have anything to do with the maintenance crew on board and delayed our boarding. No explanation of the smell. Good thing it was a short flight from Athens to Naples"

Prós: "I enjoyed it, having a window seat in front of the plane. Time (also) flyes fast when you have a good time looking forward to your holiday in 'paradise' on Crete Island. The vieos from Crete were excellent."
Contras: "There was a 20- minute- delay due to arriving a bit later than expected from Athens. I never get bored at an airport, though."

Prós: "Quick departure after boarding"

Prós: "Boarding was expedited using two entries."
Contras: "We were delayed an hour."

Contras: "Left late"

Prós: "We liked that there was food offered on such a short flight and complimentary wine! The crew was also really nice."
Contras: "There was a 45 minute delay on our flight"

Prós: "Cada vez que viajo en AEGEANS, revibo un buen servicio... Tuve un problema con pequeños líquidos en carry on, y regresando al checking, me ayudaron , sin pagar extra y recibieron mi maleta de mano gratis y no sólo eso...me la chequear on como FRAGIL... El desayuno fue excelente...SPINACH PIE, YOGURT, JUICE..DRINKS..a comparación con el vuelo en otra aerolínea de una amiga...sólo crackers and drink.. GRACIAS AEGEANS AIRLINES. .!!"
Contras: "Buuu...no reparten más los riquísimos caramelos de Grecia.. OUZO CANDY'S. ..!!"

Prós: "Everything"

Prós: "Nothing"
Contras: "Everything was bad delayed and unprofessional team."

Prós: "I enjoyed the crew and the food."
Contras: "Not enough room. I'm not a tall person and my legs we're smashed against the seat. The person behind me was an adult and kept hitting my seat so I could get no sleep."

Prós: "Good customer service and unexpectedly good food. Nice staff."
Contras: "Boarding was late, and it took forever to take off and land. I missed my ferry because of this and had to buy another ticket. Also super small seats."

Prós: "The attitude of the staff was awesome. They give you a piece of candy when you sit down. Flight was on time. They actually appreciate your business. Highly recommend. The complete opposite of Norwegian Air"

Prós: "I slept through most of the flight."
Contras: "Everything else. Especially that I had to pay $60 for one luggage."

Prós: "Loved the free food and coffee, the only airline that I've flown that offers such anenities"

Contras: "No entertainment on a 4 hour flight"

Prós: "Was pleasantly surprised to get a complimentary tasty meal and glass of wine from the polite elegant cheerful staff"

Contras: "Food was completely uninteresting.. I had a book. Didn' t need entertainment, but for 2 hour flights, it wasn't necessary."

Prós: "It was on time, the food was excellent, comfortable"
Contras: "It was cleaned, good food, duty free shop and the service"

Prós: "Before the first fly we request to be on the front and we ger the last row!!! The plan was so small that i cant get inside and i'm 1.90 m so i need to put my legs out and all the time the girls staff kick my legs and wake me up Before i get inside the plan they took my trol (small sutcate) becuse "it's to much big" (this is the regular size!!!! and when i told the girls they told me that we dont dissc lus about it!!!! Al the flight their wasnt ballans and it was terrible i felt so bad and when all the people get a paper to feel and i was sleep so no one told me that i need to do this Terrible flight of my life!!!!"

Prós: "Flight was canceled and had to stay 3 more nights took boat to Athens. Missed work at home . It cost me over 1000.00 dollars. Reservation was never made by you. I will never use kayak again. Being a senior I became very stressed in a strange country"
Contras: "I don't like kayak"

Contras: "The horrible food"

Contras: "I did not know that I will have to pay for lagged 45$"

Prós: "The flight crew were very friendly and gorgeous!! And short flights!!"
Contras: "The boarding process was a little unorganized."

Contras: "Out of the control of Aegean the airport in Athens needs a lot more structure and organization. At times I thought I was to miss my flight because the amount of people."

Prós: "Upgraded to business class by using an award ticket, not much to comment about business class within Europe. just the food was not our taste."

Prós: "This was such a smooth flight. It was one of my best flights and I fly alot.."
Contras: "Not applicable everything was wonderful"

Contras: "We were 30 minutes late, and they took a long time to give us our luggage back and I missed the bus to take to the ferry, so all the lateness ruined my plans."

Prós: "Yes, very pleasant, I would fly again"

Prós: "Friendly crew, in time flight"

Prós: "Friendly staff, quick boarding, free meal."
Contras: "Late takeoff, poor legroom."

Contras: "300 to 350 people online waiting, few windows open. We waiting for passport checkup for 1 hour. I had very bad experience. I don't know it was aegian airline or Greek airport. I think if aegian airline has nothing to do with passport check up then it's airports fault. For European Union were only few people and 2 windows open. For us us citizens and everybody else 300 to 400 people only 4 windows open. I would try to avoid Athens airport in the future"

Prós: "The handmade knife I bought as a gift to my son was confisgated at security. I did not know it was at the very bottom of my dayback, wrapped and taped. Too bad."

Prós: "friendly greek crew"

Prós: "The price was the best part."
Contras: "Neither my wife nor I liked the food served at all!. There was no entertainment on board"

Contras: "many of my expensive stuff in my luggage were found broken when I arrived. I felt really bad. I bought many gifts to my family and friends, but non on of m gifts was in a good condition. :( Also, when I did the boarding pass online, I called the company for some questions and i found later it is not free dial number and I was charged for my call 55$."

Prós: "Very friendly staff at check-in and on board."
Contras: "Everything was received well from service, food and travel. No complaints, job well done!"

Prós: "Very Bad food !!!!!!"

Contras: "NOTHING FEEDBACK AFTER STRIKE IN GREECE"

Prós: "Very professional crew. It seems that crew appearance has gotten lax with other airlines these days and Aegean crew looked neat and tidy and they were all happy and smiling and professional."

Prós: "Roomier seats, more leg room, food offerings, on-time departures and arrivals - We flew Aegean three times during our stay in Greece and each flight was excellent."

Prós: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Contras: "Food was not very good Tasteless and rubbery"

Prós: "Overall, good flight"

Prós: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Prós: "Delays and no proper customer service."

Prós: "--"
Contras: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."

Prós: "Great food and movies."
Contras: "Might have lost my bag. I was told not to claim my bag and that it would meet me at my final destination. That did not happen. I even paid extra because of the over weight. When they charge you 100 extra euro you expect your bag to make it to its final destination."

Prós: "pleasant"
Contras: "Pleasant"

Prós: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."

Prós: "Crew was excellent explaining about the (short) delay."

Prós: "On-time Quick boarding Friendly staff"
Contras: "Only pre-security lounge (Air France) that is open till 19:00."

Prós: "The service is very good.Crew is very nice and flight on time."

Contras: "Flight was delayed."

Prós: "Delft-themed safety briefing was lovely. Excellent flight."

Prós: "Nice and careful crew that resulted in a good service that includes: * cleam restrooms; * light food and beverages avalable in the back of the airplane during all the flight;"
Contras: "Seats are terrible; Old Entertainment system that feels the weigh of time; Old airplane that makes scary sounds when engines are starting; In the day flight, the lights are not dimmed to help passagers to sleep in this 11 hours flight;"

Prós: "Ice cream!!"

Prós: "staff, airport"
Contras: "delayed boarding"

Contras: "Friendlier crews"

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Information sharing by pilots and crew. Economy class leg room is good."
Contras: "All good up to the level"

Contras: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Prós: "Planes were on time and connections made."
Contras: "One bag delayed as not put on flight and food could be better."

Prós: "Food was great, enjoyed watching videos, staff very profession and friendly."
Contras: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Contras: "Flight got cancelled"

Prós: "The crew was pleasant"
Contras: "Baggage checkin & flight boarding was slow & disorganized."

Prós: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Contras: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Prós: "Friendly crew"
Contras: "Can’t think of anything"

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Prós: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Prós: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Contras: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Contras: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Contras: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Prós: "Like the overall KLM experience"
Contras: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Contras: "Flight cancelled"

Prós: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Contras: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Prós: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Prós: "The service"
Contras: "The food."

Prós: "Nice people and good service"
Contras: "Not much"

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Prós: "Comfort was better than on the previous Dash-8. Food was OK."
Contras: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Prós: "Wifi on Board"
Contras: "Nothing"

Contras: "Customer service"

Prós: "Very friendly crew going out of way to assist in making trip comfortable"
Contras: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Prós: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Contras: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Prós: "Good service onboard, good food. On time."

Contras: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Prós: "Super comfortable even in coach (upstairs). I was impressed with service and quantity and quality of food. Would be pleased to fly them again."
Contras: "Seat did not recline as much as normal aircraft."

Prós: "Pontualidade e simpatia"
Contras: "Os lugares atribuídos no check in online, que não pudemos alterar, apesar de ser efetuado com antecedência"

Prós: "there were problems getting the tickets issued in Rome. the worker at checkin kept us for 20 minutes without telling us what was going on. the flight left the gate on time, but then we sat for an hr before leaving. no information was given as to why the flight attendants were rude. after landing we sat for an hr on the runway waiting for a gate to be available."

Prós: "normal flight"
Contras: "i would prefer little bit more comfort."

Contras: "Food was unexpectedly bad and both meals were cold"

Prós: "Left on time and had above average cabin service."

Prós: "renovated cabin"
Contras: "delay, boarding somehow inefficient"

Prós: "Crew was truly excellent. Very attentive and friendly. Food and drink was also very good indeed by today's standards for economy travel."
Contras: "Space in the seats is tight, as it is on all airlines and all flights, for a grown man. This is notably difficult on a transAtlantic flight because of the duration."

Prós: "The food wasn't bad."
Contras: "My husband & I were seated toward the back on the side. Our seats had several inches less leg room than the ones surrounding us (not sure why). This information was not made available when we booked our flight. My husband is 6'2" and his legs legitimately could not fit into his seat. He had to sit the entire flight with one leg in the aisle and the other tucked under the seat in front of me. It was only made worse when the kid in front of him fully reclined his seat. We would have chosen to not sit together rather than endure that had we been given the option. Also, the menu they distributed said they serve ice cream but we asked and then didn't have any. Don't get my hopes up!"

Prós: "Departure and arrival were on time. Boarding was orderly."
Contras: "Seats in Premium economy are not comfortable for a long flight, very difficult to adjust."

Prós: "Ok product overall. Friendly crew."
Contras: "1. Dated plane and entertainment system. 2. Flight attendants could have come around with drinks more often. 3. Had to board via a 10 minute bus ride."

Prós: "Crew was very friendly"
Contras: "It was an old aircraft, the entertainment system was out dated with very small screens. The space between seats was too small. The flight from Paris to Caracas, the airplane had a faulty A/C system."

Contras: "Sem qualquer entretenimento...."

Prós: "The personnel is good and attentive."
Contras: "The seat was caving in and sliding forward as a result I couldn't sleep all through the night and had a bad back ache !!!"

Prós: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Contras: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Prós: "I"

Contras: "Staff Curtsy and overall gestures!!"

Prós: "Na"
Contras: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Contras: "Flight was delayed"

Contras: "Seat angle adjustment was not the most comfortable for sleeping."

Prós: "Tripulação boa"

Prós: "Crew was attentive. Timings were spot on."
Contras: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Contras: "Crew on the ground was very rude"

Prós: "I like the comfortable seats"
Contras: "Service lag a little"

Contras: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Prós: "Tripulação excelente."

Prós: "Entertainment system failed repeatedly."
Contras: "Entertainment system failed repeatedly."

Prós: "Friendly crew"

Prós: "Air. France usual"
Contras: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Contras: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"

Contras: "boarding wasn't good."

Prós: "Good food and crew"
Contras: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Contras: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."

Contras: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

Contras: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."

Contras: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Contras: "Na"

Prós: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Contras: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Prós: "Friendly crew, good meal and entertainment"
Contras: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Prós: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Contras: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Prós: "25 min ahead schedule!!!"
Contras: "Cabin space, too narrow rows."

Contras: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Prós: "Great service and food."
Contras: "Tv screen is resolution is to low. Hard to see details."

Prós: ". Budget airline with no legroom or extras"
Contras: "See above. Nothing specific to like."

Contras: "Couldn't make the connection....Overall....an aweful experience!"

Prós: "The cabin crew was very good!"
Contras: "The economy premium seats are very uncomfortable"

Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Contras: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Prós: "Plenty of seat space"
Contras: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."

Prós: "No frills flight. Crew not very sympathetic about flight departing late jeopardizing everyone’s connecting flights. Seemed like it must be a common occurrence."
Contras: "Flight departed an hour late."

Prós: "Plane was clean"
Contras: "Entertainment system locked up and did not work. I summoned crew but they never responded 3 times"

Prós: "I had no issues at all. Checkin was easy and friendly. I had payed for my checked bag online. Boarding was simple and LOT held the flight about 5 minutes so that some connecting passengers could make it. Service onboard was friendly and efficient."
Contras: "Honestly, everything was just fine. Security at Warsaw is a disaster and a nightmare so give yourself a good amount of time. It took 30+ minutes for me to clear and there were only 8 people ahead of me."

Prós: "The crew was very helpful."
Contras: "No entertainment for short flight. Plane was very old."

Prós: "Yes"
Contras: "Seat layout"

Prós: "The crew was friendly"
Contras: "Better quality of food"

Prós: "The new release movies included in the entertainment system were relatively new but not very many System had to reboot a couple of times Food and drinks were par with the industry standards nowadays"
Contras: "Food and drinks standards are lowered every year. Not necessarily LOT’s fault"

Contras: "I ordered a special meal but for some reason, I was not on the list. The crew decided that I had not ordered one."

Contras: "The LOT ticket counter personnel is in need of some serious professional etiquette re-training. Always displeased expressions on their faces. Hence why alot of their own people opt for other airlines when booking."

Prós: "Everything"
Contras: "Boarding"

Prós: "Good connection experience."
Contras: "Waiting/standing on the bus for the one last guy."

Contras: "My luggage didn't arrive to Odessa. I hope, it didn't get lost in transit."

Prós: "The airplane is 737 dream liner Bombardier and is well ventilated and operated smoothly. Looks very new. Flight staff are excellent."
Contras: "The layout of the airport is not conducive to walking around before boarding. Could not use the airport lounge as a result."

Prós: "Pilot interection and the crew."
Contras: "Small air craft."

Prós: "Seat comfort. Smooth flight."
Contras: "55min delayed boarding at JFK, 55min delayed landing ans 35min awaiting gate access upon landing at JFK."

Contras: "Delayed for al ost 2 hours."

Contras: "a worst ever trip"

Prós: "I liked the plane, smooth landing."
Contras: "They lost my daughter’s luggage!Not good since we will only be in Krakow for 4 days!"

Prós: "Everything was well organized and orderly, though the staff were not too cheerful or friendly. Even though it was a short 1 hour flight I saw flight attendants giving crayons and papers to the kids and everyone was offered a small chocolate cookie, a tiny packet of sour gummies, and a cup of water for free which I didn't expect. The plane was very small but clean and I was fairly comfortable in my seat for the short flight. There was a magazine in the seat pocket in English and Polish. Mostly I liked the cheap ticket price and that it was an on time flight."
Contras: "When we landed we went down 5 steps to the ground outside and got in a bus to go in the terminal. The plane was so small that there is very little space for carry on bags so that was a problem for some people, and as we entered the plane I noticed that the ceiling of the aisle is so low that my husband could touch his head on it if he went on his toes a bit (he's 6'4") It was odd to me that they had my husband and I assigned to seats an aisle apart, but a kind stranger agreed to change places. Lastly, the carry on baggage weight allowance is very low and they weighed our bags and we had to pay 24 dollars each for our overweight carry on roller bags which were then checked."

Prós: "Great crew"
Contras: "Delayed"

Prós: "Very caring flight attendants, awesome service."
Contras: "Took too long to get our luggage."

Prós: "The food and entertainment"
Contras: "I did not like the terrible services!"

Contras: "When boarding the crew wasn't inviting they were acting like they did not care at all about the people no smile no hi whatsoever. When I addressed one crew member he was not only occupied watching something in his phone but responded plain rudely to me. Its quite obvious that on the airplane the crew is working. Ukrainian airlines was offering the same trip cheaper but I decided to take LOT. Also I was surprised that I had to pay my luggage in my fly back. Next time I'll try Ukrainian airlines"

Prós: "On time, smooth flight"
Contras: "Boarding chaotic. Switched gates (m5 on boarding pass, actually m4. Shoud have announced or left a note."

Prós: "Crew was polite and efficient."

Prós: "Very slow and long line for passport control and security check at Chopin Airport in Warsaw. Nerve wrecking last minute check in....plane delayed"
Contras: "No drinks onboard for close to 11 hour flight. Crew was very stingy with the water and non alcoholic drinks. Plane delayed , landed 45 min. after scheduled time."

Contras: "the comment for the AMS -WAW flight segment applies here as well."

Prós: "Plain"

Contras: "It was connected flight and was delayed had to run through the entire airport with no chance to buy a butltle of water. I'm over 60 years old and this was horrible. The flight and crew were excellent."

Prós: "You didn't confirm You sent me a message something was wrong with my reservation!! I purchased new ticket!!"

Contras: "BROKEN LIGHT! I wish I had some tape or even a bandaid to block that annoying light- did not sleep at all"

Contras: "Toilets smelled terribly"

Prós: "Comfortable and no fuss"
Contras: "We boarded about 10 minutes late"

Prós: "N/a"
Contras: "N:a"

Contras: "Kosher food wasn't good, seat's where not comfortable"

Prós: "free snacks and water, friendly staff and good flight"

Prós: "The food was good, the flight crew was curteous altho not English speakers."
Contras: "The flight was one hour delayed and during boarding most of the time only one person checked us all in for a full dreamliner. There were at least four other LOT employees standing around who could have pitched in. I had a window seat with a large man next to me who overflowed into my space making it uncomfortable to just sit. I couldn't even cut my meat without bumping him. Because LOT upgraded random people before the flight, I would suggest they wait until they board and see who doesn't fit in the tight space and move those people."

Prós: "the cabin crew"

Contras: "My flight was delayed for 3 hours and I did not get any calls , e mails or text messages about it. So I spend 5 hours in JFK. I have to catch another flight from Warsow and crew on bort did everything to help us. It was said another plain is going to wait for us. NOBODY was waiting even we were late like 20 min.so we have to flight from Poland to Swiden and finely flight from Swiden to Riga. What we have out of out trouble ? Voucher go 10 dollars for food."

Prós: "no problems"

Contras: "Didn't make it, because of delay flight from Chicago"

Contras: "The airline charged me 3x the price of one ticket for my suitcase!"

Prós: "Comfy seats, entertainment, 2 in flight meals and very attentive flight attendants. They also supply blankets, pillows and headsets. Very smooth flight from JFK into Warsaw."

Contras: "Almost 900$ for a ticket and no vine,no beer, no nothing.....maybe it's to cheap. ..."

Prós: "Smooth takeoff and landing"
Contras: "No wifi"

Contras: "when online checking I've chosen a seat at emergency exit and at the airport I get boarding pass for that seat. when boarding they reject my boarding pass and gave me new seat at the end of plane. strange thing was that the seat was empty anyway. i'm frequent traveler - miles and more. for the future i will avoid LOT if i have other option even if it will be more expensive. when you are not in business class they treat you like you should be happy they allow you travel with them."

Prós: "Good service, nice crew and professional care of the passengers. Captan was very nice and good sens of humor. Thank you"
Contras: "It was a weather condition and flight was delayed by a heavy snow storm. We have to wait such a long time for takeoff."

Prós: "The flight never happened.. It was canceled a day before.. I got another one three days later..."

Prós: "That it was not LOT (operated by Austrian Airlines) Free wine and beer even on a 1 hour flight Smiling crew"
Contras: "N/A"

Prós: "Hot food for dinner, snack 2 hrs before arriving, beverage service several times throughout the flight. Mimimulist at best for quality. Flight attendants mostly no smile but they work hard throughout the almost 9 hrs from Wasaw to JFK. Tight seating in economy with lower prices then competition they still have to be making a profit on a nearly full flight on a Boeing 787."
Contras: "Boarding is Business class then the last 15 rows. Not a good process with people stopping everywhere to put luggage into the overhead bins. No wonder they start boarding 40 min. Prior to push back."