Voos para Thera

Prós: Seats were comfortable

Contras: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Prós: Great attentive crew.

Contras: Boarding has no groups, seats are small

Prós: The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination.

Prós: Great flight

Contras: I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket.

Prós: Great crew & good complimentary food

Contras: More seat pitch

Contras: Nada, I slept through this leg and the staff let me be.

Prós: The crew and entertainment

Contras: Nothing

Contras: Nada, I slept through this leg and the staff let me be.

Prós: Excelente atención, bebidas y comida durante toco el viaje

Contras: Todo bien

Prós: The crew was very lazy and not professional

Contras: Don't stop demanding from the crew

Prós: The crew was very nice.

Contras: The seats had such little cushion that it made the flight extremely uncomfortable.

Prós: Great crew and comfortable seat

Prós: Crew was very nice and the plane was comfortable

Contras: There were no outlets nor entertainment, and boarding was a little long

Prós: seats were spacious. Crew was courteous

Prós: Nothing

Contras: Everything

Prós: Lufthansa is a great airline.

Contras: Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet....

Prós: Crew was nice

Contras: The aisle between seats is too small. There is barely any room for a cart to pass through. If you have any arm out on the aisle arm rest you

Prós: Very polite and helpful crew. Nice selection of movies in-flight

Prós: The crew were friendly enough and willing to serve.

Contras: The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats.

Contras: Too many passengers taking oversized cases on flight. As a result delays whilst luggage was removed into the hold

Contras: Baggage reclaim very slow

Prós: Crew were amazing arrived early

Contras: In flight entertainment

Contras: Security check protocols and stuff didn’t helped to process the access caused me my flight lose. I missed the flight and didn’t travel

Prós: Everything went smoothly.

Prós: Crew were professional and helpful

Contras: Terrible delay boarding

Prós: Price. Efficiency

Contras: I got an email that the flight was canceled then another that it was on time. This caused confusion and distress

Contras: much more timely assistance following our missing this flight

Contras: The attitude of ground staff

Prós: Price. Efficiency

Contras: I got an email that the flight was canceled then another that it was on time. This caused confusion and distress

Contras: Delayed flight, once on board the aircraft, further delays on the ground (at Glasgow) made up time in the air landed (not too far from our original landing time) only to be told we’re now being held on the ground (at Gatwick for at least another 20 minutes!) I flew with BA this morning and rated them excellent for everything! EJ you need to up your game!

Prós: The staff handled everything really well. Continuously being updated to the delay reasons.

Contras: Being stuck on a plane on the tarmac for 2+ hours, before being moved to a corridor, and then a bus, and then boarding a new plane. No information about delay compensation or refunds being given. No provisions for providing food or drinks for the toddlers/babies/children that had been kept on the plane for a couple of hours.

Contras: Seats far too small and uncomfortable.

Prós: Quick boarding, friendly staff. We took off on time and arrived before scheduled time. Good value for money!

Contras: Would be good if seats could be leaned back a bit.

Prós: Staff was friendly and happy.

Contras: Seats are not the most comfortable.

Contras: Was told I needed to check my bag when there was plenty of overhead space once we boarded the plane. The entire zone system seems to be fake, as they boarded zone 1 and then went to all zones, skipping 2 & 3.

Contras: 1 hour delay leaving from Berlin plus 1 hour wait for the luggage in Barcelona

Contras: WIFI announcement which did not exist

Prós: There was a good amount of room on the plane with comfortable seating.

Contras: We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly.

Prós: Vueling is a high quality airline. Much better than Ryanair

Contras: The club sandwich was rather disgusting

Prós: Friendly and attentive crew.

Contras: There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass.

Prós: Crew was very friendly!

Contras: The plane smelled terrible - almost like one of the toilets had backed up.

Prós: Punctual

Contras: Seats

Prós: Boarded and departed gate on time. Efficient.

Contras: Not the friendliest.

Prós: I am still in one piece after flying.

Contras: The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.).

Prós: Seat was very comfortable. Crew was excellent

Contras: The warm sandwich with the snack was just OK; rest of food was pretty good

Prós: Friendly and attentive crew.

Contras: There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass.

Prós: Almost 2 hours delay, crew couldn't confirm if our connection flight in Cologne will wait for us. It was very stressful.

Contras: Information

Contras: I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Contras: It was good enough.

Prós: Easy boarding process

Contras: Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep

Prós: Lufthansa is a great airline.

Contras: Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet....

Contras: Severe turbulence and many of the Egyptian passengers didn't understand the announcements and were getting up

Prós: Lufthansa is a great airline.

Contras: Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet....

Prós: Wide choice of movies and entertainment

Contras: Better menu options and in-flight service

Prós: Very polite and helpful crew. Nice selection of movies in-flight

Contras: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.

Prós: everything was fine. uneventful

Contras: Food

Prós: Great crew.

Prós: Crew was attentive - the service from SJC is much better than SFO - less crowded etc. New 787 and Premium Econ is great.

Contras: I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!

Prós: The crew and the food

Contras: The entertaiment selection. Should get better movie, TV and news selection

Prós: Crew.. single person was okay. Overall company operation plus late flight was poor

Contras: Luggage handling could be better. Flight on schedule will be good.

Prós: Crew!

Contras: Seat spaces are so small for long flights. London Helsinki on the back seat was a torture.

Prós: The crew was friendly and helpful.

Contras: The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.

Prós: Everything was comfortable.

Contras: I can't think of anything.

Prós: Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious.

Prós: More or less on time

Contras: Outdated aircraft. Flight took longer than usual.

Contras: Nada, I slept through this leg and the staff let me be.

Contras: Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.

Prós: Free food, relatively spacious

Contras: more food!!! REEE!!!

Prós: Swiss is my new favorite airline.

Contras: Nothing bad to report. Book Swiss!

Prós: Great crew & good complimentary food

Contras: More seat pitch

Prós: Crew

Contras: A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable.

Prós: Entertainment was great, excellent movie selections, and games.