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Prós: Clean less of the plane

Contras: Entertainment system did not work at all

Prós: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki

Contras: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...

Prós: I will recommend to my friends and families.

Contras: The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

Prós: Everything was good. Seat is roomy and able to stretch leg.

Contras: toilet is smaller

Contras: Cancellation of the flight could have done before boarding.

Prós: Yes

Contras: No

Contras: Qatar Airways always goes beyond expectations in every detail of its serivices . Always top niche of Aviation company and wonderful travel experience.

Prós: Good value for money.

Contras: Expensive wifi. Limited entertainment selection.

Contras: My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again.

Prós: Nice crew, seat reclined a lot, great food

Contras: Bus gate, economy passengers dumping their bags in the overhead bins reserved for business class, really sick passenger coughing their lungs out,

Contras: Smooth & a v.comfortable flight!

Contras: Not much leg room on economy class. 200 $ extra makes the trip better

Prós: Everything

Prós: The crew itself was great and very attentive. Based off checking in I didn't expect the flight experience itself to be so great.

Contras: Checking in was awful in SF. My downloaded boarding pass didn't work at the security gate and a lady checking boarding passes made snide comments about me not being TSA pre check. Had to go and wait in the line to have them print the pass and of course. Make the downloaded passes work.

Contras: The food was a little rough

Contras: 45mn late

Contras: Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip.

Prós: The crew

Contras: More comfortable seats

Prós: The crew was polite and helpful. The wine was free and each seat had it's own screen with a good assortment of movies and TV shows.

Contras: The food could be much better. Although coming from Sicily it's tough to compare.

Prós: Crew was helpful, food was good

Contras: Seating could have been better

Prós: Im stuck in London due to flight delays. I will never book with kayak again. I am so fed up with travel ticket i booked with kayak

Contras: Another snack midflight.

Prós: excellent crew, well manner, well dresses smart feel... they seem to know my needs before I did .. loved it

Contras: wider wash rooms onboard .. wider seats .. wider seat bealts also plane from FRA - BOM could use service maintinace ... it seemed like an older aircraft

Prós: Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport

Contras: No downsides at all

Prós: great crew and comfortable flight.

Contras: sceens in the plane to show map and direction of travel

Prós: quick/efficient boarding - good staff - good food - easy flight !

Contras: the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -

Prós: Helpful and kind crew

Contras: I wish there was WiFi

Prós: The crew was efficient and friendly. The plane took off on time and landed on time.

Contras: Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best.

Prós: Very little

Contras: Flight was very crowded. Flight crew kept bumping into my seat and never apologized

Prós: The crew was friendly!

Contras: Once again no vegetarian options.

Contras: The food was mediocre. Flying La Compagnie in the past was a much better food experience.

Prós: Great airline and service

Contras: Hostesses are worse and worse. Forget everything you say. You repeat 5 times. All announcements are made so loudly and 3 times (Russian, English, Spanish). Everyone must wake up. It roars so loadly you can’t hide even in headphones. Late for 30 minutes, which is norm for the company. Then you for the luggage for more than 30 minutes. Worst in Europe.

Prós: Smooth boarding, excellent crew.

Contras: Quality of the food could be better for a business ticket. Bread like a stone and not warmed.

Prós: Nothing, we were two hours delayed and my baggage was lost.

Contras: 2 hour delay and lost baggage

Prós: I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule.

Contras: I will not buy the air ticket from cheap ticket any more.

Contras: The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff.

Contras: The hot food was dry and lost my appetite

Prós: Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment.

Prós: Best of the nest

Contras: Nothing

Prós: I really appreciated the upgrade

Prós: Very friendly crew, and great entertainment options.

Contras: Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service.

Prós: The food was very good, the seat was comfortable, the entertainment was great.

Contras: Water could have been offered more frequently. I got a bit dehydrated.

Prós: short (14 hours) flight. food is okay as airplane food. seats are pretty big.

Contras: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東)/ New York bounds.

Prós: Movie selection

Contras: More food options, both meals were chicken and rice. Website too difficult to use to prepick meals and seats

Prós: Everything ran smoothly and on time and efficiently.

Contras: There were things that got lost in translation with the crew, but they really did try their best.

Prós: The crew was courteous, efficient and spoke good English.

Contras: Could use a bit more leg room for tall passengers (I'm 6ft). There was a slight delay de-planing since the crew needed to check each passenger off on a list. Not sure why.

Prós: unexpectedly comfortable seat on this particular flight, unlike my previous flights to/from USA

Prós: The crew was friendly and helpful.

Contras: I was in seat 35G. The space under the seat in front of me was very small, and it was nearly impossible to get to my bag when the person in front of me reclined. Also, the young boy sitting behind me was kicking the seat throughout most of the flight. Not your fault, but it was pretty crappy.

Contras: Long wait on crowded hot bus to the plane.

Prós: A short but very pleasant flight and food was served, excellent in every category.

Contras: Nothing, it was the best short flight I've ever had. The staff were very attentive and did a great job of keeping everyone happy.

Prós: Food Problem !!

Contras: Worst Food

Prós: Crew was great again.

Contras: I had 0 options for entertainment on the flight from NYC to Beijing. No Wi-fy and the TVs in my section of seats didn't work.

Prós: Crew was nice enough...

Contras: No video entertainment on board. Would have been nice to have been able to watch a movie.

Prós: Crew was friendly and spoke English. Boarding was timely.

Contras: The food was the same on the flight to and from. Also was warm, not hot.

Prós: Speed boarding process.

Contras: No entertainment system on a 3 hour flight...

Contras: The food wasn’t good and it would be great if they had pasta or some vegetarian option.

Prós: It was on one of their newer planes which meant that we had decent comfort and entertainment!

Contras: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

Prós: Smooth flight

Contras: Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow

Prós: Everything was good. Seat is roomy and able to stretch leg.

Contras: toilet is smaller

Prós: The Crew were excellent, friendly, professional and attentative.

Contras: We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible.

Prós: Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!

Contras: If all people would remain upright, that is actually saves more space for legs then horizontal position ;)

Prós: Good

Contras: Food

Prós: Everything! I never knew Finnair was such a great airline.

Contras: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.

Contras: Good airline teamed up with crappy American brings them down. Don't waste money!!

Contras: I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience.

Prós: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.

Contras: Our boarding was an hour and a half delayed

Prós: I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable.

Contras: Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible.

Prós: Flight was on time and arrived a bit early. Seat was comfortable.

Contras: Check-in process could be better. I was in the baggage drop off line which was much shorter line yet it took a long time to get to the agent. Need more agents at the counter. Boarding could be more structured and efficient. Boarding by zone was not followed. Food was mediocre.

Prós: Good crew, comfortable seat, plenty of storage

Contras: The inflight entertainment system

Contras: Entertainment byTV with more new movies.

Prós: Everything was great

Contras: I advise Qatar Airways

Contras: Good job keep it up

Contras: Delay at landing

Prós: The seats are comfortable; food is good.

Contras: Our luggage hasn't arrived due to the short layover and due to the feact that the first leg plane was late.