Voos para Tailândia

Contras: 50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline.

Prós: Nothing was good, Soeacial meal Asian food was pathetic no taste completely bland. Boarding was chaos, too many confusions and crew was clueless. Will never fly A380 again as there are too many passengers and airline don’t know how to handle. On arriving in DEL the baggage room 2:30 hrs to come. Totally disappointed. Lufthansa has no control whatsoever they don’t even care.

Contras: Everything related to flight could have been better. I have flown Lufthansa multiple times in the past never had such drastic issues like this time. Completely disappointed. Should have booked Qatar instead.

Contras: Everything

Contras: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.

Contras: Food and entertainment cud be better

Prós: Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious.

Contras: The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time

Prós: Everything was excellent on this flight.

Contras: Maybe the food menu? But it wasn't bad.

Contras: It left at a bad hour of the day

Prós: overall service and the crew.

Contras: more comfortable and spacious seats

Prós: Great gifts for children! However, there was no food for kids - apparently, I was supposed to request it in advance. This is something new, and I wish we were notified as soon as we purchased the ticket. We flew to Moscow in Sept. 2018 as well, and child's meal was provided without special requests.

Contras: When I bought the ticket, it looked like 2 seats near the window or wall, but in reality there were 3 seats in the middle. The flight was comfortable but not what I expected. If I knew those were 3-people seats, I would've picked something closer to the front of the plane.

Prós: Все

Contras: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Prós: Muslim food

Prós: The crew was informative

Contras: Inflight sandwiches

Prós: economy plus seats were nice, great movie selection, especially international movies

Contras: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Contras: Cabin temperature was too warm

Prós: Nice seat I got.

Contras: I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :(

Contras: Everything perfect although 757 planes seemed tired. Istanbul TA airport lounge is second only to Emerites.

Contras: Fewer fat peasants with too much hand luggage. Seriously, control the hand luggage before people bring it aboard.

Prós: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Contras: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Prós: nothing

Contras: THEY GAVE ME A BROKEN SEAT AND THEY GOT ANGRY AGAINST ME, EVEN THOUGH IT WAS UNSAFE

Prós: 787 no one cannot love it

Contras: Maybe bigger seats with better privacy

Prós: Nothing

Contras: The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses

Prós: Crew was good

Contras: Tvs don’t work. Uncomfortable seats

Prós: La tripulación excelente y nos dieron un obsequio

Prós: Yes

Prós: Good service from the crew and good food.

Contras: Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)

Prós: The timing of the flight and available entertainment

Contras: For economy class, maybe more variety to meals?

Prós: .

Contras: .

Prós: Flight was nice and on time

Contras: No toothbrush toothpaste and eyes shades provided

Prós: Yes, crews and comfort were amazing.

Prós: Nothing

Contras: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Prós: Not much, seats are super uncomfortable

Contras: Better code sharing with KLM

Prós: Nothing

Contras: Everything

Prós: The Delta flight service was much better than the Air France flight I took on the previous leg.

Prós: We upgraded to first class, so everything was perfect!!

Contras: Nothing

Prós: Crew very good nice fligth too

Prós: Crew was awesome, seat spacing comfort not so much.

Contras: Need to have seat upright to use trays to eat on flight

Contras: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.

Prós: The crew was nice

Contras: We were boarding later than expected Which caused some stress with connection flight

Prós: The crew were professional and courteous

Contras: Nothing, as it’s a short flight!

Prós: The flight attendants were the warmest and most personable I’ve seen in a long time. All ground staff had the same amazing hospitality.

Contras: Finnair A321 HEL-DXB, 6 hour flight, uses regular EuroBusiness seats (same seat as economy but blocked middle seat and better food), no wi fi , no tv, very uncomfortable aircraft.

Prós: The crew was really good

Prós: Nothing to like

Contras: No entertainment, un friendly crew, terrible food

Prós: Crew was great. Peppy and kind.

Contras: ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD

Prós: Nice folks

Contras: Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat.

Prós: Food was really hot and good customer service

Contras: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.

Prós: Food

Contras: Cleaning

Prós: Chek-in

Contras: The food

Prós: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Contras: New chairs

Prós: Crew was fantastic!

Contras: I could put my seat down, the button wasn’t working..

Prós: Everything was fine!

Contras: Everything was fine!

Prós: Nice people

Contras: Some games for kids

Contras: Crew members in Amsterdam were very rude and disrespectful

Prós: Good amount of space on the plane, lots of movies to watch, good food and drink.

Prós: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Contras: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Prós: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Contras: Move the drapes a few more inches back.

Prós: Crew was excellent, meals were excellent.

Contras: More seating space but that won't happen.

Contras: no red wine - what is written in the menu in business class was missing the main course meal

Prós: Crew amazing, seats were comfortable.

Prós: The food was very good and inflight entertainment was excellent.

Contras: They keep the cabin temperature too warm the entire flight. The seats are too stiff.

Prós: Quick boarding and departure. Good selection of films.

Contras: Customer service. Leg room.

Prós: overall service and the crew.

Contras: more comfortable and spacious seats

Prós: Seat was very comfortable. Very helpful crew.

Contras: It was delay in Madrid for 1 hour, the next flight was delayed for 2 hours

Prós: Excellent

Contras: Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.

Prós: The crew was very nice.

Contras: The seats had such little cushion that it made the flight extremely uncomfortable.

Contras: The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning.

Prós: Super easy check in. Good air hosting staff.

Contras: Same as ALWAYS - Beijing baggage pickup is an absolute joke. Takes forever and it is generally mayhem in the baggage hall. They really need to get ahold of this space and the behaviour of Chinese travelers.

Contras: More comfortable seats.

Prós: Absolutely nothing.

Contras: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Prós: Business Class Seats were comfortable

Prós: Almost everything, especially the crew.

Contras: Don’t feel like anything should be better to be honest

Prós: Great atmosphere, crew was excellent!

Contras: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Prós: KLM STAFF WERE VERY PROFESSIONAL

Contras: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Prós: Excellent crew, good food & movie selection.