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Prós: "I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally"
Contras: "The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms"

Prós: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Contras: "the food is disgusting"

Prós: "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"

Prós: "The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people."
Contras: "I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work"

Contras: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"

Contras: "Terrible"

Prós: "I always like Singapore Airlines. They should continue to be the best."
Contras: "Some flexibility to select food choices even if we book the flight in short notice."

Prós: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Contras: "Nothing Better than average flight"

Prós: "The crew did a wonderful job of anticipating needs and having all the little ammenities you could want."
Contras: "They gave you a menu at the start of the flight but didn't serve any of that food, and the food wasn't very good"

Prós: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Contras: "I will not buy the air ticket from cheap ticket any more."

Contras: "Comida poderia ser melhor."

Contras: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"

Contras: "Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent."

Prós: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."

Prós: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."

Prós: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."

Prós: "Crew very friendly"

Prós: "everything good"
Contras: "need new toilet"

Prós: "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
Contras: "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"

Prós: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Contras: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."

Prós: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Contras: "Reclining seats tend to make me caustaphonic with the limited space"

Prós: "nothing"
Contras: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"

Prós: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Contras: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."

Contras: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."

Prós: "Love the promptness of services, always with a smile!"

Prós: "Everything"

Prós: "The crew on this flight we amazing had a great flight Thank You"

Prós: "This time I made the mistake of flying with my kids (4 and 6). The flight or them was last minute (booked less than 8 hours before take off) so there were no pre-planned kids meals etc. The in cabin team were awesome! They made sure they go a choice of meals, that they had things to do, that they were enjoying the flights. This on top of the usual awesome that they have."
Contras: "It's still in Huston. Flying economy isn't the same as flying business but my bank account says I need the cheaper option. Can we please move this flight to DFW instead? :-)"

Prós: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
Contras: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."

Prós: "Comfort Great book the cook meal choices Restful Attentive service"
Contras: "What’s there not to like about SQ"

Prós: "Personal Touch!"
Contras: "No such!"

Prós: "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
Contras: "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."

Prós: "The service, seats, food, drinks and bed!"

Prós: "Sound sleep"
Contras: "N/A"

Prós: "Main Entree hot"
Contras: "Cold bread; dessert similar sweetened gak"

Contras: "Headphones were not functioning properly"

Prós: "I always felt attended to, great customer service, clean and best bang for your buck"

Prós: "Customer service and food couldn't be better."

Prós: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Contras: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."

Prós: "The service is amazing. The stewardess are always smilin and very helpful. If you'd like anything extra, just ask and they'll bring it right over. The entertainment onboard was top notch"
Contras: "I would have wished for better back supported seats. 14hrs on a flight isn't quiet the best."

Prós: "Excellent crew, efficient processes and overall relaxing"
Contras: "Old business class hard product. Seats can't be adjusted much and the bed is too short due to small head- and footwell."

Prós: "Did not enjoy the vegetarian menu -cold noodles not appealing. Alcoholic drinks very hard to obtain .. orders taken but not received. Service was friendly though"

Prós: "Flight on time"
Contras: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."

Prós: "got us there, efficient and effective crew."

Contras: "old facilities"

Prós: "Great food!!"

Prós: "Staff were very friendly, helpful and attentive. Good movie selection. Food was above average for airplane food. Nice modern plane."
Contras: "Headphone buds weren't great. We were delayed two hours taking off, but thankfully my connecting flight was held so no further delay."

Prós: "Arrival in Canberra was excellent."
Contras: "Horrendously uncomfortable business-class seat for a redeye flight."

Prós: "From the beginning until the end the service, the vibe, the flight itself was amazing. I don't know any other airline I flew with so far that hosted me and all other flyers better. At any time I was supported by the staff and even if it was busy they constantly had a kindness and smile in their face. I don't fly with any other airline on long distance flights! It was clean and neat on top at any time. I love flying with Singapore airlines. I feel safe and in good hands all around. This is how service should be at any airline! It is never less good but a constant since years! Thank you"
Contras: "There is nothing I did not like."

Prós: "Excellent Cabin services."

Prós: "crews are ok. but they run out chicken entre. awful."
Contras: "entertainment was poor. use remote control, really."

Contras: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."

Prós: "Crew was great. They made up for mistakes in a positive and amenable way."
Contras: "Flight was late. There was no communication about it. The flight from Joburg to Doha was late, therefore I missed my connection. The delay was not officially communicated to any of the passengers — no announcements made, no representatives to talk to at the gate — until well past the time that we should have been in the air. It was distressing."

Prós: "Really good"

Prós: "Entertainment and food is always great with Qatar!"
Contras: "After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!"

Prós: "I was at airport 1 hour before the flight time But they already closed the gate, and I missed the flight, and my return flight is gone too Omg to much for me"
Contras: "I wish you can do something for me Because the tickets is really expensive"

Prós: "I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon"
Contras: "Providing better food and movie"

Prós: "Nothing"
Contras: "Poor service and flight was dirty"

Prós: "Crew was OK."
Contras: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."

Prós: "Very efficient and comfortable flight."
Contras: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"

Prós: "crew amazing,"

Prós: "The crew was professional. I had acute diarrhoea they insisted to eat some thing before they gave me the medicine,which was perfect. They checked every time my situation they even asked if I need a doctor waiting for me at the airport."

Prós: "Não há nada a comparar com a Qatar, atualmente."

Prós: "The Service is always great, entertainment system is great and the food is even good."
Contras: "I liked everything!"

Prós: "The staff was very helpful went above and beyond to help. Everything was smooth from boarding to landing plus everything in between."

Prós: "Crew was not mean"
Contras: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"

Contras: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"

Contras: "For 1.5 kilo overwait I’ve been charged $65"

Prós: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Contras: "No complaints so far so good"

Prós: "Service basically. For such a long haul flight they did everything they could to make it comfortable."
Contras: "They could have checked the bathrooms more often as trash bins were very full."

Prós: "Staff was excellent"

Prós: "boarding process was efficent"
Contras: "delayed takeoff, delays on tarmac after landing/getting to gate, overly heated plane, hot food was served cold"

Contras: "Food service was poor; food trays were arranged in a sloppy way; in fact the tray that came to me was not clean at all. First meal service from Doha to Washington (IAD) took nearly 2.5 hours to reach my home after the service started. The male attendants were sloppy, not well organized. When asked why it takes so long, the answer I got: "We were not prepared to meet the customer's preferences." But that does not excuse the long delay in serving row 36."

Prós: "Food was great , seats were comfortable and crew was very helpful. Entertainment was more than enough."
Contras: "(1) Was about to miss flight because originally my flight booking was from Benazir International Airport Islamabad but t the time of flight I boarded from a different and new airport in Islamabad which had become operational in Islamabad in the last week of April 2018 . My flight was on 10th May 2018 from Islamabad to Doha to Chicago but neither my online booking site ( Kayak ) not Qatar Airways sent any notification that my Boarding was changed from Banzir International Airport to the newer, bigger airport. Consequently , on the day of flight, I went to check in and board from the Bnazir International Airport but upon reaching the airport I was told that the airport was no more in operation. I was surprised to hear that all flights were to be from the newer airport. By the time I rerouted my taxi to the new airport I was already late for my flight but fortunately the flight from Islamabad to Doha, Qatar was delayed and I made it to the boarding time and flew to Doha , Qatar and then to Chicago."

Prós: "Food crew and entertainment were all good thanks"
Contras: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"

Prós: "The crew were nice and cautious"

Prós: "Awesome experience provided by inflight crew, who attended to all your needs for this long for flight. Made us feel really at home!"

Contras: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."

Prós: "Nothing. As flight was rerouted and airline changed"
Contras: "We didn't like the fact that our flight changed to a diff airline when we paid to fly with Qatar"

Prós: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."

Prós: "Qatar airways is the best airlines and they serve you like a 5 stars hotel"
Contras: "The problem is when they linked a flights frome other airlines companies. Under ( one world ) On this flight the were linked with sirlankian airlines The flight was full and a lot of older asian on flight they don’t respect people and speak loudly The smell was not good enough"

Prós: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"

Contras: "My personal stuff been stolen in airports"

Contras: "Good service"

Prós: "the attendants were always on top of things. One of best overall flights ever."

Prós: "Price"
Contras: "Food"

Prós: "The crew who were dedicated to our row came by and introduced themselves individually. They came frequently to ask for anything I required. They prompty responded to a request call. The lavatory to passenger ratio for Business class was excellent and I never had to wait for more than a minute. The food was very good but there is room for improvement."
Contras: "Some of the bread and croissants were not really fresh. Fresh fruits were also very limited and not properly ripened."

Prós: "On time. food were good in general."
Contras: "Complimentary hotel for 10 hours layover is needed whether or not if it's an economic passenger. Air stewardess can improve basic English pronounciation of English is her / his second language."

Prós: "I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to."

Contras: "I was charged a insanly high fee for my luggage that was almost twice the price of my original flight ticket purchase. the agent offered no resolution for the confusion in their web descriptions for baggage allowance. This must happen to customers frequently because the wording is not clear. i was very upset and due to this i will NOT fly this airline again. i was charged the price of a first call flight in total for economy service. NOT GOOD"

Prós: "Services"
Contras: "Food"

Prós: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Contras: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"

Prós: "The hotel stay was haven on earth. The ride from hotel to the airport was excellent."
Contras: "Nothing Everything was the best"

Prós: "Incredible staff, fast boarding, great entertainment center."
Contras: "Breakfast frittata was like rubber."

Prós: "It was not a full flight. It was ok."
Contras: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."

Prós: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Contras: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"

Contras: "The seats are terrible."

Prós: "The crew was professional and friendly. The flight was on time."
Contras: "The plane was not as clean as the one from Doha to New York. The first movie that was played was inappropriate for children under 16 years old."

Prós: "As always, Qatar Airways has new planes, comfortable seats, clean atmosphere, and pretty good leg spaces. They fly on time and land on time."
Contras: "1. Food - It was not that great, especially if you are allergic to cold. It applies to asthmatic patients like me. You have very limited choices. The only hot item in my whole tray was "chicken mixed rice". Everything else from yoghurt to fruits went waste. Can we have HOT FOODS for people like me? 2. Flight Attendants - It seemed that the flight attendants were not so experienced at handling customers. Plus, several of them had poor English. That would have been okay if they had patience to listen to me slowly. But, they seemed to be in hurry and not wait enough to understand my request properly. I was asking HOT WATER and they were repeatedly handing me COLD WATER. Plus, they could see me breathing heavily and feeling great discomfort. Nobody asked me 'ARE YOU OKAY?". It seemed, they didn't care for customers like me. I found a serious lack of CUSTOMER RESPONSIVENESS, forget PRO-ACTIVENESS among several flight attendants. Finally, I found an example of SNOBBERY in the plane. A flight attendant was asking a couple sitting next to me to fill up the FEEDBACK FORM. They looked like from Middle East but were British citizens. They didn't talk to me even though I volunteered at frist to introduce myself. The lady was especially rude to me. They were dressed like high class folks. That's it. They neither represented the hundreds of passengers, especially Indians, in the Economy Cabin, nor were they friendly to fellow passengers. It left me with a feeling that Qatar Airways attendants were judging a book by cover and asking the wrong persons to fill the form who didn't really represent their majority customers for that cabin."

Prós: "Yes"
Contras: "Seating"

Prós: "Brought me to liberty. The Kingdom of Thailand. Great Airline. Reasonable Price. Excellent treatment at Dubai international airport. TSA was also good at Liberty International Airport."
Contras: "Long boarding lines at Liberty International Airport."

Prós: "The flight was on schedule, departure and arrival."
Contras: "The seats were very narrow."

Prós: "All"
Contras: "To be cabin in business class"

Prós: "Great crew. More room for seat would be better"
Contras: "All seats should look like the first class seats. I’m a little person and still was cramped. Can’t sit in same position for that long."

Prós: "Amazing flight and service. Would fly Emirates all the time if I could."

Prós: "everything! the A380 plane and the onboard entertainment and services was fantastic"

Prós: "The crew was really nice."
Contras: "The delay was very poorly handled. We had to go through security multiple times because delays would happen just before boarding and they’d change gates. Plus, meal vouchers were useless for us as Dubai airport is quite unfriendly to vegetarians. Never flying Emirates again."

Contras: "The food was very cheap, it’s not the Emirates that it used to be, especially if you fligh economy. The crew wasn’t so nice, they seem like tired and unhappy, not even a smile. If you ask for something the answer was sorry we don’t have. The wifi didn’t work properly and now you have to pay for that. My seat, 87K didn’t work, it was blocked and I couldn’t reclined. Emirates used to be very good airline but not anymore."

Prós: "Nothing special flight."
Contras: "Old entertainment and less leg room."

Prós: "Business class service is good"
Contras: "Economy service sucked . No attendants even after pressing buzzer 5 times in an hour . Had to go get the service on own . Few hostess were unfriendly. Most of the times the nonveg meals were over . This is not the first time . Every time they complain things in Menu are over . I am stuck to fly this airlines for mileage"

Prós: "It was unlike any other flight. It’s a luxury in air. Seating was so comfortable, lots of space to move around. Great perks for a 14 hours trip."
Contras: "Nothing"

Prós: "Nothing"
Contras: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."

Prós: "Dinner was good, breakfast a bit ordinary"
Contras: "business class seats didn’t go flat/horizontal, which wasn’t great for a night flight. Would be good to have a fast track through customs... took about 30-40 minutes"

Prós: "I like the aircraft itself, so far pilots are well professionally trained. I feel safe riding in your aircraft."
Contras: "The food is not good. I chose chicken but unfortunately no chicken only small mashed potatoes and gravy and when I asked for another one the crew said no more chicken lol.So I skipped 1 meal"

Prós: "Entertainment is good. I like food"
Contras: "Everything is good but boarding stuff needs more improvements."

Prós: "The service"
Contras: "Nothing wrong"

Prós: "Nothing"
Contras: "Super delayed !! Delayed time is longer than flying time. What the heck !!"

Prós: "I love everything and I will flight with them again . A very positive experience."

Prós: "Pleasant staff, good lounges"
Contras: "Way too far to travel on foot in Dubai to change planes"

Contras: "Food. And also seats. We r silver class and should have been assigned better seats."

Contras: "I specifically booked my flight with emirates as I prefer their service,food,staff,seating and entertainment and was instead told once I arrived at Auckland airport that we were instead flying with qantas . Not impressed that we received no email or contact to inform us of this beforehand . The service itself from qantas was not bad but again some sort of notice would have been nice ."

Prós: "Everything was well done! Great customer service."

Prós: "Very clean. New fixtures nice screen"

Contras: "I understand that the cabin crew’s job focus is not to serve drinks and food to passengers. However, I would’ve expected well-mannered employees from Emirates. I was on an aisle seat, a steward bumped on my arm quite roughly and he merely continued walking. Not even a word was said."

Prós: "Boarding was smooth enough, take-off was roughly on time, and the flight as a whole was a bit faster than predicted. Friendly flight attendants. Plenty of entertainment options (movies, TV, music). AC outlet on seatback made it possible to charge devices in-flight."
Contras: "Food was so-so, and not particularly healthy and loaded with carbs (e.g. potatoes plus crackers plus pasta salad plus very sweet desserts), but overall somewhat typical for air flights in my experience. Seat pitch (aka leg room) was basically adequate for me (6' 4"), but not great. Touch screens on entertainment system on both outbound and return flights were a little wonky -- needed re-calibration, so it was impossible to activate virtual buttons near the edges of the screen."

Prós: "i liked everything on the trip. it was great. gulalai"

Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"

Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"

Prós: "Pretty mjuch ebverything except.."
Contras: "My boarding pass for second leg was not given in Colombo but in Dubai.. by then I didn't get an aisle seat."

Prós: "It was ok, average."
Contras: "The reclining function of my seat was broken, smaller seats and too high air conditioning."

Prós: "Pretty uniforms and good service: Polite, gentle, helpful"

Prós: "Nicely appointed aircraft. Crew not quite as friendly and professional as on first flight. Snack meal could have been a little more substantial."
Contras: "The boarding process was disorganized and confusing. Projecting boarding section letters on screen monitor might be clearer."

Contras: "Flight attendants were rude on the Washington to Dubai flight"

Prós: "Food"
Contras: "N/A"

Prós: "My mother was the passenger Emirates & was her first experience flying alone, but having airline assistance. She marveled at their service & at every consideration to make flying alone as a senior seamless & worry-free. She was so happy of their thoughtfulness for carrying her luggage, driving her wheelchair, checking in for her w/her passport & picking up her luggage at the baggage round, that she tipped him $20. She made us sure that she would LOVE to fly alone back home again to the PH without us as long as she has airline assistance. A hint for us! She also liked how there was more foot room for economy seats than in Delta & EvaAir for this long trip & it helped her stretch her legs, as well as, the little Emirates pocket bag they give w/ear plugs & a eye mask with socks."
Contras: "She says that on her way to MNL from JFK (with the 1 stop at Dubai) the food was delicious. However on the way back home from MNL to JFK, the food was not good & she just slept all the way through."

Prós: "Easy boarding, great service"
Contras: "I couldn't pick my own seat"

Prós: "Very good service I love it"

Prós: "Coiner person was very courteous and very accommodating."
Contras: "The food selections are the same for years now."

Prós: "Overall the flight was good and had no issues. The staff was professional and friendly."
Contras: "The food could be better."

Prós: "Really comfortable plane, and the service and food were exceptional!"

Prós: "Staff was very nice and calming, especially during heavy turbulence. Food was pretty good. Pizza was delicious. Seats we're comfy, plane was extremely clean. Love the ceiling "stars" Best airline i've ever flown with."

Prós: "The comfort of flight and the service ."
Contras: "Nothing"

Prós: "1. Good meal options for a vegetarian like me. 2. Courteous cabin crew"
Contras: "1. Sub-optimal boarding and delayed take-off from BOM to DBX. 2. Non-functioning entertainment kiosk from BOM to DBX"

Prós: "Emirates are always very good in every department, unfortunately for the third trip in succession on the outward journey they ran out of the main dish on the dinner menu."

Prós: "Compare Air Portugal who flew this part to Emirates is like comparing chalk and cheese. Air Portugal need to up their game."
Contras: "Cramped, very poor boarding. TAP should reduce the recline of the seats to give more comfort for those behind. More and more airlines are reducing the recline to save annoyance to others."

Prós: "Very few passengers on the plane allowing to use more space than normal"
Contras: "Shaking air over India for multiple hours which wasn't too pleasant but not the fault of the airline"

Contras: "Inflight Entertainment System completely dead. Was offered a piece of chocolate from biz class. Haha."

Prós: "None"
Contras: "Old aircraft from Dubai to Houston. No power outlets. When I switched the light on for service. No body responded even after an hour. I turned it off. Food quality and service have gone down significantly."

Contras: "Flight lisbon/Dubai 8 hours delay,slepping one night in Dubai and after 15 of my arrival in Durban no luggage."

Prós: "The crew was super friendly and attentive. Best in flight service I have received in a long time."
Contras: "The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack."

Contras: "Flight was 90 minutes late."

Contras: "The food is good k"

Prós: "comfortable seating, friendly helpful crew, good food"
Contras: "sometimes too cold sometimes too warm"

Prós: "Flight attendants are friendly and helpful."

Contras: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."

Contras: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Prós: "On time. Check in was very easy."

Prós: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Prós: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Contras: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Smooth ride, most of the crew was very welcoming"
Contras: "Some crew not so friendly. I was surprised we received dinner immediately but nothing again until breakfast box upon landing. It would’ve been nice to have a snack in between"

Prós: "Left on time"
Contras: "I wanted to get some work done on.y flight but I couldn't even open my laptop screen more than a few inches."

Prós: "crew are well trained"
Contras: "chicken dinner was not tasty at all"

Prós: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Contras: "Two of the flight attrendants in our area were in a bad mood and it showed."

Prós: "Tasty lunch with good service in business class. Modern comfortable plane."
Contras: "Flight delayed by a few minutes."

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "Very positive experience."
Contras: "Flight was delayed because of a flight late arriving from Barcelona. Unlike an international flight...no entertainment & only a slight snack food. Still highest marks for the crew and the service that they provided"

Prós: "Seat was ok, crew was friendly"
Contras: "Movie options were limited"

Prós: "Crew very courteous as usual"
Contras: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"

Prós: "Missed this flight because the first one was late"

Prós: "Good on board service"
Contras: "Again delayed"

Prós: "Excellent crew and service"

Prós: "Everything, but the lack of entertainment, and the seats I bought were separated."
Contras: "The lack of entertainment, and the seats I bought were separated."

Prós: "Good breakfast"
Contras: "Bad seat, just an economy seat"

Prós: "The service was exceptional and there was great entertainment available on board."

Prós: "The TVs we’re newer and had a great entertainment selection available for a 12 hour flight"
Contras: "The seats were a very old style. Not very comfortable. Alcohol was required to be purchase which is not typical in international flights of this length."

Prós: "Everthing was great!!"
Contras: "Nothing"

Prós: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Contras: "Nothing."

Prós: "Swiss is famous for the punctuality, I actually love the airport too in Zurich, is super clean and modern, very efficient. Food on board was great in Economy as well!"
Contras: "the seats are not spacious enough. I barely had the seats in front on my basically on my laps.. a little bit too claustrophobic!"

Contras: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Prós: "On time, good service, nice crew"
Contras: "Tight space for legs when chair is in flat setting"

Prós: "Great service"
Contras: "Super slow boarding. Long lines at check in"

Prós: "Great Food and very pleasant personnel."
Contras: "Choices of music and movies."

Prós: "Service and food were amazing! The flight crew were wonderful and gave us a tremendous amount of intention!"
Contras: "Nothing... the flight was great!"

Prós: "Great complimentary chocolate."
Contras: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."

Prós: "Best airline I have ever flown"
Contras: "N/A"

Prós: "Professional polite crew."
Contras: "Seats too SMALL Food not eatable"

Prós: "+ Crew, professional and polite."
Contras: "- food unevenly cooked - No entertainment - Small toilet"

Prós: "Entertainment was excellent and they made it a very comfortable flight."

Prós: "All was good except the snack - it was ok"
Contras: "n/a - quick flight"

Prós: "Traveling with 3 kids, Swiss kept our seats the same, had our special meals sorted, crew was kind and courteous. Entertainment for everyone."
Contras: "Overnight flight lights too bright, economy seats very narrow (and that's all we ever fly), it was extremely difficult to sleep."

Contras: "I paid extra for a seat with more room but found that the seat did not offer any more room than the average coach class seat in any other airline. That was unexpectedly disappointing."

Prós: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"

Prós: "Crew handled it well"

Prós: "The food,crew and flight were flawless. Our flight scheduling had us connecting within a thirty minute period in zurich and we had to run to catch the flight. Probably would have missed the connection if our 26 year old son didn't run ahead. Too much drama and no one from swiss air to help. Suggest more time for transfer in the future or someone to guide passengers. We were nit the only ones. However, we did make it as did the others ( luggage too!)so kudos to swiss for waiting"

Prós: "It's fine no comment"

Prós: "Very comfortable overall"
Contras: "Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care."

Contras: "Maby beter orhanisarion to printimg thicket fot baggess"

Prós: "Friendliest Turkish crew I’ve had."
Contras: "Inflight movie selection is fairly dated."

Prós: "Great service! Food was very good."
Contras: "That boarding. People who were not in line rushed to the front when boarding started."

Prós: "Leg room was OK"
Contras: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."

Prós: "Same"

Prós: "Food and service in business class were splendid."
Contras: "Absolutely nothing"

Prós: "Attentiveness"

Prós: "Great selection of movies, excellent food, friendly service."

Prós: "Istanbul Airport has good facilities and F&B options"
Contras: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Prós: "There was food and beverage service on this short flight"
Contras: "Confusing boarding arrangements. Had to go through security twice when simply changing planes, in transit, same airline. Late departure"

Contras: "Seating too tight/ crew staff members at Istanbul airport"

Prós: "Airplane crew was amazingly friendly and helpful"

Prós: "The Lounge at Istanbul airport is fantastic"
Contras: "Seating in Economy class is terrible. For tall persons like me it is a punshment to be squeazed in such a narrow space. Turkish airlines should add more space and comfort with their seating in Economy. Introduce a Premium Economy Class would solve that problem"

Contras: "No space"

Contras: "Not enough movie varieties"

Prós: "Food was too complicated and saucy. Simple dishes preferred. My fork had chunks of fried on food (was dirty) snd unusable. Interior of plane was tired."
Contras: "LOts of water available. I like the menu being given at beginning of flight as one could plan the hours."

Prós: "Crew is super nice and helpful. Aircraft is pleasant"
Contras: "Food is okay but the portions are tiny."

Prós: "Food was great, flight was on time, clean plain, great interior, great entertainment."
Contras: "Really limited leg space. I'm 5.9 and felt like I was a giant, couldn't stretch. Ordered kids meal at the time of ticket purchase but due to some reasons that crew could explain there was no food for our two year old. They offered a regular meal which my son did not want to eat. Crew was not super friendly and that seems to be the norm for this airline. Limited s"

Prós: "Everything was good"
Contras: "All good"

Prós: "Great food! Loved that you get a menu to choose from"
Contras: "We were not asked or given the option to choose our seats on the plane."

Prós: "Food, as always on THY, was tasty."

Prós: "Flight attendants need to be friendly."
Contras: "I will never use Turkish airlines again."

Prós: "Nothing."
Contras: "The fact that I missed my connection flight in Thailand because of a two hour delay. I was never informed why there was so much of a delay and in turn I had to pay triple of what I payed before for my flight. Very disappointed. Won't be flying this airline again. Service was rude. They should be more responsible when it comes to timing. We were on the flight waiting for two hours!!!"

Prós: "They went above and beyond to ensure comfort"

Prós: "I already posted my remarks above"
Contras: "Same wrote above"

Prós: "I like the food which were served, I like everything overal"
Contras: "nothing"

Prós: "Great crew. Super nice to our 4 year old daughter. They were quick, extra polite and efficient. I'm usually quite picky but this leg was perfect."
Contras: "It was all good(which I rarely get to say these days on any carrier)"

Prós: "The crew was very attentive and the food is amazing"
Contras: "After the second hour the temperature inside the aircraft was very warm started to sweat"

Contras: "Why does Turkish Air boarding always have to be so chaotic - pushing and shoving, etc. Why cant TK control their business class space - people from economy always coming up for bathrooms when there are plenty in the back....."

Prós: "food is always good..crew too"
Contras: "less and less space in economy class for passengers not very kind boaridng people no info on posibble complimentary upgrade for Gold Card passengers"

Contras: "The international transfer line in Istanbul was an absolute nightmare. I had to jump to the front of the line or I would have missed my connection despite having a 90 minute window of time to make it through. It seems this airport lacks the capacity needed to get people through efficiently based on the numbers of travelers using it."

Prós: "Better food and service than other airlines on which I've traveled recently. Loading passengers was disciplined and speedy. Staff very helpful. Istanbul airport is great for a long wait. If you go to a gate waiting area with no flight soon, you can stretch out and sleep. Good English-language bookstore."

Prós: "Every thing was great needed ice water was all thanks"
Contras: "Great thanks"

Prós: "Cancelled"

Contras: "they lost my luggage by my first stop"

Prós: "The whole experience was great. After an excellent meal which included drinks before and an excellent wine selection the flt attendants came through and made up a bed for you. This included a cover for the seat, a blanket and a big pillow. As opposed to United where you have to stick your feet in a little cubby the Turkish plane has just an open bench which opens to provide storage and gives ample foot room. I have never slept so much on a flt. Also he bathrooms are much more spacious than others."
Contras: "Really nothing."

Prós: "First class treatment in economy class: high quality inter-personal contacts, socks and eye cover, great drink choices and good food."
Contras: "Late arrival in Boston, probably due to time change confusion in Istanbul."

Prós: "Great crew, pleasant fligt"

Prós: "The crew, as usual on Turkish airlines, was wonderful. Excellent service and patience.Warmly recommend Turkish Airlines."
Contras: "Everything was fine."

Prós: "ALL"

Prós: "Service from the flight attendants were fantastic. The food was delicious and the entertainment included plenty of movie options. I'm also glad that my bags were never lost throughout all of my flights this summer on Turkish Airlines."
Contras: "I know seats in the 777-300 recline but do not disrupt the next row's space. That was not the case on the Airbus A330-300. It would be nice if the same seats were on the Airbus aircraft I flew from Istanbul to Bangkok."

Prós: "There was a lot to choose entertainment wise."
Contras: "We had a child behind us who would not stop screaming and playing with the tray table. One of the crew members gave me a hard time for having my purse out for 1 minute while I was taking my prenatal vitamin even though we were sitting on the runway for over an hour at this point and the man in front of me had his chair fully reclined so I wasn't able to get to it under my seat.. Even though as she said, we were about to take off, but she didn't say anything to the man in front of me. This was my second time flying with them and the first experience was much better."

Prós: "Turkish Airlines were a great surprise - everything was much better than expected. Highly recommend flying with them."

Prós: "The crew is excellent"
Contras: "The seats area are too small my knees hurt as they hit just the edge of the food tray, impossible flight with the seat other than straight as you will be disturbing a lot the other passengers, although unfortunately some people do not care about the confort of the others"

Contras: "My flight was an hour late, making it difficult for me to catch my connecting flight without rushing."

Prós: "Many entertainment choices."
Contras: "We were supposed to have 2 aisle seats but that did not happen. Neither of our seats would recline."

Prós: "I flew Turkish Airlines this year - 2 domestic flights and 3 international - and every flight was great. The long-distance flight (Japan-Istanbul) especially. My seat was more comfortable than with USA companies I've used, I was fed on short-lap flights and provided a pillow (no extra charges), I had real milk to put in my coffee (not chemical creamer) and I didn't pay extra for baggage. Flights were on time, crews were friendly. I'll be using Turkish Airlines more in the future, for certain."

Prós: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"

Contras: "Turkish airlines lost my baggage, each time I call them they blame ground handling personnel"