Pesquisa voos baratos para Praga

Contras: "Boarding was late and line was very lonf"

Prós: "Crew was great. Seats were uncomfortable. No air. It was extremely hot."

Contras: "seat comfort"

Prós: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Prós: "Lots of room on the flight, fresh warm bread, lots of water, nice cabin crew"
Contras: "How do I book a vegetarian meal??"

Prós: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Prós: "The crew was polite and we arrived safely."
Contras: "The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace."

Prós: "Crew was attentive and overall I enjoyed the flight"
Contras: "Food could have been better"

Contras: "Difficult if not impossible to sleep in coach"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Contras: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."

Prós: "The crew were helpful and polite"
Contras: "The boarding process was too long and chaotic in Zurich The seats are uncomfortably close together and there is not enough room to move at all. I would say for bigger size people, they mau even be unsafe. I have had high regards for Swiss airline until my recent trip. I will definitely look for other options for my future trips."

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Contras: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."

Prós: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."

Contras: "2 hours delay!"

Prós: "i liked the food and the crew. they were nice."
Contras: "the flight was good. nothing to not like."

Prós: "The buttered pretzel was nice, and different."
Contras: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Prós: "There were good entertainment options though I didn’t use them"
Contras: "Our flight was delayed 2.5 hours, during which we had boarded but were told we could not leave our seats even for the bathroom. We were offered a cup of water once during this delay which is inexcusable. (We were also woken up to serve dinner at 1am so that was incredibly inconvenient for an overnight flight) On top of that, I, as well as many others missed our connecting flight. Personally I missed my connection by 20 minutes, which seems a reasonable amount of time to hold a connecting flight with so many people from our flight on that next one. In missing by only 20 minutes, we have lost an entire day of our trip and are spending 9! hours in the airport today. There was no communication between flights clearly. Despite there being an earlier flight we could’ve been placed on after missing our connection - we did not get booked on this flight. I asked why and they just randomly placed people on random flights with no regard for when we showed at the desk. In this scenario, a first come first serve would have alleviated an absolutely awful experience. I will never fly Swiss Air again and will urge people I know to not fly this airline. The experience was extremely frustrating, the best response from an employee was “that’s all I can do for you” and I wish it on no one."

Contras: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"

Prós: "Friendly Crew , modern and spacious aircraft B777"

Prós: "Friendly crew"
Contras: "No wifi"

Prós: "The length of the flight"
Contras: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Prós: "The new plane with private screens"

Contras: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

Prós: "Very professional!"

Prós: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"

Prós: "Crew was courteous."
Contras: "Nothing"

Contras: "The flight was 1:20 hours delay so it arrived at midnight to Vienna. Even they refused to accept all the cabin bags on board. Very disspointed with Swiss. I’m flying twice time a week and I never experience so frustating experience like Swiss Air"

Contras: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"

Prós: "Swiss is already a great company and yesterday it just got better : I got upgraded on business class between Geneva and New York and it was a very nice treat, the service was perfect, the food excellent, the seat was very comfortable. Thank you SWISS !"

Contras: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Prós: "The crew members were professional and we really appreciate their high quality of service. Love the food and we enjoyed the wide selections of entertainment that was provided."
Contras: "N/A"

Contras: "There was no wifi available, the airline did not have a record of my request for a vegan meal even though I submitted one when I booked my tickets, and they claimed I did not pay for/reserve a seat (even though I had for the flight over, which I booked at the same time as the return flight), so I was stuck in a cramped middle seat for 8 hours trying to write a paper without the internet."

Prós: "Professional polite crew."
Contras: "Seats too SMALL Food not eatable"

Prós: "Quick flight, good service"
Contras: "Old airplane crappy entertainment system"

Prós: "Several rounds of beverage service along with tasty food and a great large-display entertainment, we were very pleased with the blankets and entertainment, and frequent service. It helped we had 3 seats for two people also."

Prós: "Everything ran like clockwork"

Prós: "Excellent"

Prós: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Prós: "Comfort of the flight ,very friendly staff"
Contras: "Nothing"

Prós: "efficient boarding ang pre- boarding"
Contras: "these planes are not meant for people above 180 cm. On transcontinental flights it is absolutely unacceptable"

Prós: "Good service, efficient, professional"

Prós: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Contras: "Swiss boarding is a Charlie Foxtrot"

Prós: "Brand new plane, with ultra modern seating. We had a lot of room."
Contras: "We sat in the plane for 40 minutes before takeoff"

Prós: "Friendly and attentive. The check-in person was willing to check to see that I had a reclining seat. Friendly and accommodating attendants good wine offered in economy, water offered several times during the 9:30 hour flight. Pilots changed Flt altitude to accommodate for turbulence."
Contras: "Very little not to like on this flight."

Prós: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Contras: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."

Contras: "Vegetarian food. 30% of people are vegetarian"

Prós: "Crew was fantastic!"
Contras: "I wish they would use newer planes on this long route but other than that everything was excellent!"

Prós: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Contras: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"

Prós: "Horrible service, airline left passengers completely stranded after missing connection due to delay"
Contras: "Minimally caring about their customers doesn't seem too unreasonable an expectation, and yet no Turkish airline employee could be bothered to help."

Contras: "Airport arrival experience at passport control was terrible"

Prós: "TK escorted us from the delayed flight from Dubai through security to ensure we made the connection"
Contras: "The temperature on the flight was a bit too cold. I don't like the airlines that trade out the nice headsets for earbuds at the end of a flight. Change the process so we don't have to swap"

Prós: "Great crew, was at gate to help us refirect to later flight. Onboard crew provided extra of meal due to allergies."
Contras: "Fish always served, I'm allergic and this is not a special meal request in USA, a lesson for myself."

Contras: "A little late boarding although it was quick. They were out of food options when they came our last row of the section seats"

Prós: "Efficient cabin crew"
Contras: "Waiting to board 20 minutes after sign flashed “boarding”"

Contras: "The food service movies the crew"

Prós: "Well looked after from start to finish!"
Contras: "Nothing!"

Prós: "(see above)"
Contras: "(see above)"

Contras: "This has been a nightmare that is yet to end. After being delayed for two hours out of Rome to Istanbul and missing our connection to Jeddah with hundreds of other stranded passengers from the other flights, Turkish Airlines incompetent handling had us wait in multiple ques for more than five hours only to provide us a hotel for two hours and then shuttle back to a flight 12 hours later! I have yet to hear an explanation from anyone about what happened or a simple sorry for your trouble. This is operational incompetence at full display. Never Again!"

Contras: "See sbove"

Prós: "Crew is super nice and helpful. Aircraft is pleasant"
Contras: "Food is okay but the portions are tiny."

Prós: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."

Contras: "Inability to get a full can of soda and beverages with ice, Wild kids who ran amuck in the cabins, insonsistent ventilation it was hot one minte freezing the next."

Prós: "Everything was good"
Contras: "All good"

Prós: "Food, as always on THY, was tasty."

Prós: "Good food"
Contras: "No movies"

Prós: "The counter in Kuwait was very kindly with my because I have disabled boy"
Contras: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"

Prós: "The crew was very attentive and the food is amazing"
Contras: "After the second hour the temperature inside the aircraft was very warm started to sweat"

Contras: "Could not order my special meal in advance, because of turkish airlines website problems, and ended up fasting"

Prós: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Contras: "I could not change the stars above."

Prós: "My first flight with a different airline."
Contras: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."

Contras: "the coach seats are really cramped--especially for a 13-hour trip; need to get rid of the buses that take passengers to/from terminal to airplane--wastes precious time with short connections"

Prós: "Plane was clean and comfortable, staff were professional"
Contras: "Flight was delayed about an hour"

Prós: "Service was nice, crew was very respectful and the gift were well within accomidation"
Contras: "Leaving the aircraft by stairs to the runway"

Contras: "The international transfer line in Istanbul was an absolute nightmare. I had to jump to the front of the line or I would have missed my connection despite having a 90 minute window of time to make it through. It seems this airport lacks the capacity needed to get people through efficiently based on the numbers of travelers using it."

Prós: "All service, atention, food"

Prós: "NOTHING"
Contras: "Absolute chaotic experience. Seized all electronic equipment which I anticipated ahead of time and left my iPad home - but they took my camera - which is NOT on the list or a digital device. They had ONE person handling what had to be well over a thousand iPads and laptops. Flight left hours late. NO legroom, Food was horrible and inedible. The entertainment system draped out and locked up 4 hours into a ten hour flight. The WORST flight experience I have had in a very long tie and I have flown all over the world. Will NEVER fly Turkish Air again. STAY AWAY from this airline."

Prós: "Boarding was on time and service was good nice food."

Prós: "The window seat"
Contras: "Nothing"

Prós: "nothing"
Contras: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"

Contras: "Turkish airlines worth airlines ever. They change our flight from Houston to LA without giving us any choice because they are over booked with 30 passengers and on top gave us longer flight instead of sending us closer to our destination. They lost our bags and discover in LA that most of Turkish airlines passengers lost one of their bags too. we miss our flight from LA to Houston because of bad organizations and We had to sleep in LA one night so to take second day fight to Houston. So bad so frustrating never use Turkish airlines again."

Prós: "Good food. Great service."
Contras: "Small leg room. Display of entertainment system was poor quality."

Prós: "Comfortable seat, quick boarding and deplaning"
Contras: "No in seat entertainment, bad food"

Prós: "Good overall service"
Contras: "The staff could've been more patient"

Prós: "Food and entertainment are great"
Contras: "For suggesting that you are the best airline the airplane was VERY unconfortable. seats are super narrow, absolutely no leg room, 12 hrs in that space makes you insane. I would not recomend the airline to anyone. I had high spectations and they werent satisfied at all."

Prós: "Great crew, pleasant fligt"

Prós: "That it was a direct flight ."
Contras: "I usually prefer Turkish Airlines and always seek to take it in most of my travels. This time the service was not as I have been used to . Too many people were changing seats with permission from the air hostesses . The air hostesses missed me 3 times for food and beverage . They passed right by me . They weren't organized at all. I had to call them to remind them to give me some food and drink. Plus when boarding they only announced it in Turkish and not English"

Prós: "The crew, as usual on Turkish airlines, was wonderful. Excellent service and patience.Warmly recommend Turkish Airlines."
Contras: "Everything was fine."

Prós: "Nothing"
Contras: "Got lucky to be alive after the flight"

Contras: "Delay"

Prós: "Food was tasty. See other notes about dessert."
Contras: "Very little legroom. When the person in front of my reclined, I wasn't even able to open my tray all the way to eat. Flight was delayed for takeoff, that wasn't the airline's fault (air traffic) so that didn't factor in my review. Although the food is generally tasty, the dessert could be upgraded. I flew on 4 Turkish Airline flights this year and have never finished a dessert as I've not liked any of them. The bathrooms should be cleaned mid-flight for a 13 hour flight. It started out great but towards the middle of the flight, the bathrooms got really disgusting."

Contras: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"

Prós: "Food crew movie selection"
Contras: "Both flights were late and I missed my connection"

Prós: "great food, good selection of movies, comfortable seats, quick and efficient boarding, clean, nice staff."
Contras: "it was a bit older than other planes I have had with turkish air."

Prós: "Contrary to many mainstream airlines which try to cut costs everwhere to the detriment of economy class passengers, Turkish airlines provides excellent service in economy, and I could get a super cheap fare for my whole family."
Contras: "Nothing."

Prós: "I was not allowed to board the flight."
Contras: "Consistency of communication online and at the airline counter about who is able to fly right now."

Prós: "In general, everything was ok aboard the plane."
Contras: "The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it."

Prós: "Even though it was economy class, I was able to sleep because it was very comfortable."
Contras: "Not sure, I slept the whole flight."

Prós: "Nothing. It didn't happen."
Contras: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."

Contras: "Better entertainment"

Prós: "The seat was good, and the crew was great."
Contras: "Boarding at the gate, and not having to take the bus."

Contras: "Light was delayed 3 hours. I had to wait 9 hours for a next plane to my final destination"

Prós: "Great amount of legroom, snack given even though < 1hr flight"

Prós: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Contras: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."

Contras: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."

Prós: "the flight got me where I needed to go"
Contras: "no boarding zones. boarding was a free for all."

Prós: "Nice to have breakfast on board"
Contras: "Arrival was a little tardy"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."

Prós: "Crew was excellent."

Prós: "Nice crew, good food, good choice of movies. Good beer. :) We will fly again with Lufthansa!"
Contras: "Nothing to complain about."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Contras: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."

Contras: "We paid extra to have a bassinet as we were traveling with a baby. The entire row (a family) behind us was very sick, coughing, sneezing, and blowing their noses the whole flight. As we were concerned for our daughters health, we asked the flight attendants if we could lmove to the bulkhead that was open at the front of the plane. They wanted to charge us $500 EACH to move, even though the seats were open. One of the flight attendants even commented how terrible it was for our baby to have a row of sick people behind us, yet they refused to move us. Fast forward, our daughter ended up getting sick during our trip to Florence, and now my husband is sick. As such, we’ve had to miss out on things during our vacation. It would not have been difficult to move us to empty seats in the front of the plane, so we could use the bassinet we paid for. This small gesture would have made our flight and our trip much better."

Prós: "Good smooth flight, wine offered in economy. Crew wonderful"
Contras: "Fully booked, so a little crowded"

Prós: "All worked as expected"
Contras: "No remarks to make"

Prós: "Poor customer service dealing with bag delayed for 5 days, almost all of my holiday was over by the time the bag came and I was promised my bag would arrive on day 2, 3 and 4. Didn't arrive til 5th day"
Contras: "Late baggage, incompetent staff who each told me a different lie about when the bag would arrive"

Prós: "Comfortable seats, good leg room, pleasant staff"
Contras: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"

Contras: "Houve um atraso na saída de Munique."

Prós: "Food and entertainment"
Contras: "Seats were too tight and close together,I think for long flights the leg room should be more even in economy class."

Contras: "Flight delays,...."

Prós: "Premium economy gives you extra confort, more space to sleep better."
Contras: "The flight was delayed 40 minutes."

Prós: "great flight attendants - very friendly and attentive"
Contras: "The landing was extremely turbulent - an announcement from the pilot would have been nice."

Prós: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Contras: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."

Contras: "I was surprised that flight attendant ask to close the bins that flight will not be delayed."

Prós: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Contras: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."

Prós: "Houve atrasos mas saídas"

Contras: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Contras: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."

Prós: "Very efficient, clean and comfortable."
Contras: "N/A"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "When in the air crew attentive"
Contras: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"

Prós: "We often fly on Lufthansa and highly recommend it!"
Contras: "There was no movie..."

Prós: "Short flight Ease of checking in Meal provided"
Contras: "Time of flight changed by two hours earlier w/o being notified No entertainment Flight delayed due to passenger"

Contras: "The only coffe served entire flight was offered simultaneously with the first meal, meaning i never had another opportunity. Beverage containers were never picked up and no secondary food or beverage service offered over a seven hour flight. This flights service was substandard in every way that my flght from Bosron to Frankfurt excelled -- very disappointing"

Prós: "Service was great."
Contras: "Boarding process is a bit chaotic since they dont go by group, but by class. Seats in Business class are no different than economy."

Prós: "Very comfortable flight."

Prós: "This was my first international flight, and also first on Lufthansa, and I was thoroughly impressed. We traveled with another couple who've flown internationally multiple times, but this was their first Lufthansa flight as well, and they said it's the best they'd had. The crew were all excellent, friendly, and accommodating. There was plenty of entertainment options, refreshments, and snacks. The food was very good-much better than I'd expected. I appreciated that there were pillows, blankets, and headphones readily available as well. I'll try to fly Lufthansa every chance I get when flying internationally."

Prós: "Check-in was quick, only 4 parties ahead of me even though I arrived at the airport only 60 minutes prior to departure. Cleared security quickly too. Aircraft new and clean. Breakfast, excellent omelet, and crew extremely attentive to our needs- offering 2 drinks instead of other airlines which just give one and makes you feel that is all you deserve."
Contras: "Couldn't have been better."

Prós: "Crew was very nice - liked flight tracker - personal tv's - food was good. Boarding was good -"
Contras: "Seat in economy are just to small - need to be able to recline a bit more for a 9 to 10+ hour flight. So close together it was hard to eat being in the middle seat. Movies and music need to be updated -"

Prós: "Crew attitude - so much better than on the indifferent and even hostile US carriers"

Prós: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Prós: "Absence of food"
Contras: "In flight service"

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Prós: "Usual faultless KLM experience"
Contras: "Nothing."

Prós: "Flight arrived on time"
Contras: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Prós: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Contras: "Not being to help on the ground in Copenhagen with delta issues"

Prós: "Newer plane, crew was amazing, seats were adjustable"

Prós: "Friendly crew"
Contras: "Can’t think of anything"

Prós: "Crew were great"
Contras: "Refreshments"

Prós: "Very friendly crew and on time with no problems."

Prós: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Contras: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Prós: "Friendly crew"
Contras: "KLM lost one piece of my luggage"

Contras: "Late departure. Rush to connect."

Prós: "Food, entertainment and crew was exceptionally friendly."
Contras: "Seats not great for such a long flight."

Prós: "It was all fine"
Contras: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Contras: "Turn the lights on early making it hard to sleep"

Prós: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Prós: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Prós: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Prós: "Nice crew pilot food and beverage"
Contras: "No wifi"

Prós: "Friendly hostesses"
Contras: "Flight was delayed 3 hours"

Contras: "Very slow service at checkin, was not even available when I arrived at the airport"

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Contras: "No complaints about anything."

Prós: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Contras: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Prós: "Great food"
Contras: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Contras: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Contras: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Prós: "Friendly in-flight personell"
Contras: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Prós: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Contras: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Prós: "Overall everything was ok."
Contras: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Prós: "Cabin crew were very professional."
Contras: "Aircraft returned to gate due to fault and was delayed for 45 min."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Friendly staff"
Contras: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Contras: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Prós: "Very friendly service!"

Prós: "Decent seat size. Sorta slept the whole flight."

Contras: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Prós: "on time, and with snow"

Contras: "Dutch sub titels would be nice."

Prós: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Contras: "Flight was delayed due to weather in Amsterdam area"

Prós: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Contras: "Nothing!"

Prós: "newer plane, good staff"
Contras: "need better and more food options, more often"

Prós: "staff was fine"
Contras: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Prós: "Wider seat than most business class"
Contras: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Contras: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Prós: "crew was pleasant"
Contras: "boarding was chaotic"

Prós: "that there was a water and a blanket on each seat!"
Contras: "I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off."

Contras: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."

Prós: "Safe polite crew"
Contras: "No entertainment options on plane. Possibly due to 737maxs being taken out of service."

Contras: "Late departure for that most meaningless of excuses - the late arriving aircraft. And so late arriving at destination. On arrival at Berlin, there was also noone at the gate to allow us to leave the plane. All in all meant missing pickup time at the airport, and extra cost."

Prós: "USB charging port in the seat."
Contras: "No complementary snacks/food; no entertainment; late and unorganized boarding -- Felt like a (higher priced) ryanair flight."

Prós: "USB charging port on seats"
Contras: "No food, rude crew, no entertainment"

Prós: "Thre movie selection was great The crew was great Some of the food (in each meal) was good"
Contras: "Parts of each meal were great, parts were gross $4 for a can of soda? Really???"

Prós: "I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that."

Prós: "Nothing."
Contras: "Everything. Our flight was delayed from our departing city because the plane was leaking water on the floor and they had to send in a special cleaning crew to try to stop it. We were not given the seats we pre picked months before when buying the ticket. The ac was broken for the first half of the flight. Then, we missed our connecting flight because of the first delay. Once we got onto a new connecting flight, it was also delayed and once again, we missed our last connecting flight and are not making it to our final destination today."

Contras: "The flight was over 2 hours late leaving Copenhagen, and then we sat at the gate while they unloaded bags to find the luggage of some passengers who decided not to be on that flight. Then it was total chaos at O'Hare. Very few SAS ticket agents who were not prepared to deal with the many passengers who had missed connections. We spent the night on hard chairs in the airport when we could have been re-booked on a flight out that night if they had been at all organized and efficient."

Prós: "Made an effort to avoid the turbulence."
Contras: "Bumpy ride."

Contras: "Our suitcase was damaged. Because we did not notice this until we got to our apartment we found that it is not possible to make acclaim, rather you just have to make a general complaint with a response according to SAS likely in 3 weeks. This process took over an hour of my time. The three tel numbers given to report damage are in Scandinavia and not much use when travelling within the UK."

Contras: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Prós: "Seats were very comfortable for economy. Crew was pleasant, attentive and efficient. Good seatback entertainment system."
Contras: "Once passengers do final passport check and enter secure gate area on this flight to the US, there’s no bathroom available. On the transatlantic flight, no complimentary glass of wine as on other airlines."

Prós: "The food"
Contras: "Counter selling me an upgrade that was more expensive than I prefer. I.e., buyers remorse"

Prós: "premium economy"
Contras: "nothing, it was great!"

Contras: "Delay, no place to sit and wait"

Contras: "On the flight Copenhagen to WAW only one cup of water per passenger..?????....."

Prós: "Cheap, more than basic, and comfortable. No major complains."
Contras: "The o my thing that could be improved is a lrger selection of movies, and better food. Food is acerage compared to everything else."

Prós: "The food was excellent and the flight was smooth."
Contras: "No entertainment. They didn't notify us that there was no wifi until 5 minutes before we boarded. Being older than the electronic age, I did not have movies or games on my phone. Had we had earlier notice, I would have had time to hit the book store. Since the flight was delayed an hour, they had plenty of time to notify us earlier than just before boarding. An 8.5 hour flight without entertainment made the experience unpleasant."

Contras: "The seat next to me was open and they moved someone over next to me."

Prós: "Food and crew were great."
Contras: "The plane was hot and my seat was very uncomfortable."

Prós: "Quality of service and equipment"

Contras: "Unexpected 70 euro baggage fee that I had no way to add online."

Contras: "Small, uncomfortable seats which is tough for a long fight."

Prós: "Timely or even earlier arrival. Generally, very good experience"
Contras: "NA"

Contras: "They charge me €70 for my bag and it should have been free!!"

Prós: "Overall excellent"

Prós: "Movie selection/Entertainment choices were good. Food was ok. Overhead storage space was adequate."
Contras: "Seats are awfully small and legroom is cramped. The crew was standoffish and inattentive. Beverage service is lacking."

Prós: "the plane arrived"
Contras: "booking Boarding comfort Food service"

Prós: "crew was really nice and efficient"
Contras: "no complimentary beverages"

Prós: "Ground crew was very helpful and flight was comfortable."

Prós: "Flight was not full so there was plenty of room."

Contras: "to realise at the airport that they will charge me 70 EUR for one luggage for one way only is outrageous! it wasnt clear at all that there wasnt luggage included in the price of the ticket... all of my previous tickets bought via kayak and priceline were also with luggage included and we have understood the given price as including luggage! i find it very negative and very bad experience and feel robbed, this is not acceptable business approach. my suggestion is that you will refund me the extra cost for the luggage. thank you."

Prós: "On time arrivals/departures, competent staff who were polite and attentive - plane very clean!"

Contras: "SAS overbooked the flight and changed our entire group's seats. The attendant at the front desk was very rude during this whole process. We eventually got middle seats in the middle row. During the flight, the flight attendant forgot to give my friends their meals but everyone sitting around them received meals. When we used the overhead button to inform them of this discrepancy they didn't respond for over 30 minutes. We eventually found someone in the aisle that was able to help get the attention of the flight attendant. The overall interaction with the flight attendants was terrible. There is no such thing as customer service with this airline company."

Prós: "Best movie selection, comfy seats, arrived earlier than scheduked"
Contras: "Flight attendants were not very friendly, pilot was hard to understand"

Prós: "Nice crew"
Contras: "The flight is very noise they never turn off the lights and close the windows so it's very hard to try to sleep."

Prós: "great plane and food and crew"
Contras: "cant pre book luggage way too expensive for bags"

Prós: "The entertainment system is among the best of airlines."
Contras: "The Lufthansa representative in Frankfurt made me check one of my bags, when SAS clearly said I was allowed to have one carry-on and one personal item. This was not a Lufthansa flight, but the rude attendant insisted on enforcing Lufthansa rules on an SAS flight and refused to even allow me to voice an objection. I will not fly Lufthansa ever after this. SAS should have its own representatives who understand customer service at all gates."

Prós: "The flight was not sold out so middle seat was vacant-"
Contras: "The customs agent was slower than slow.. This is no exaggeration -/everyone on our flight, the following flight, and a few of the flight after that went throug the other line before we did. We do not know if she is training , being rediculously conscientious, being too social or a power/control thing. We had plenty of time, I feel sorry for people who had tight connections. LOTS of people switched lines but we didn't know it would continue to be rediculous. There are stairs to climb from the gate which will be a problem for people with any physical issues ( bad knees). The plane took off late and this time we were nervous with a tight connection in Stockholm Location of Gate display is slower than most airports and we were told It changes at the last minute. We will avoid the Oslo airport in the future."

Contras: "They were 4 hours late because of their plane problems and made me miss my connection. And because it wasn't part of a "package" they didn't care I missed it and I had to pay for a whole new flight. Horrible customer service and they don't care or take care of their customers when it was their fault. I'll never fly or recommend this airline again."

Contras: "Were informed about the cancelling of our flight 48 hours into the strike. Had to take another airline."

Prós: "On time bags made connection"

Contras: "Customer Service was terrible at the counter. Check in was aweful. Surpirse very expensive bag fee. There was no effort to make me aware of the bag fees before the flight. Automatic recheck of bags didn't work. Everything took longer than expected and nobody was interested in helping solve the problem."

Prós: "It was clean and efficient. They got us in 15 minutes early. Coffee and tea were free."
Contras: "Nothing really."

Prós: "The plane was brand new with comfortable seats that had adjustable headrests. This made sleeping very easy. I was impressed with the food and the flight attendants were great."
Contras: "The seating area was cramped making it difficult to move around, do work or view the screen.I know this is typical of coach class but I still don't like it. The selection of movies was adequate but smaller than I'm used to. There wasn't much in the way of music to choose from. Only one choice for jazz and classical."

Prós: "Good selection of movies on the entertainment center."
Contras: "Drinks were overpriced $9.00 for a small bottle of wine and $3.00 for a coke Their was no choice of meals. The only offering was chicken curry, which I don't care for."

Prós: "Cabin crew was nice."
Contras: "Plane was old and really dirty. no televisions. I booked a premium seat, but was assigned a middle seat in economy. Not sure where the glitch took place. Cabin crew was friendly though. ALSO, SAS/United booked my connection through O'Hare, giving me about 1.5 hours to clear customs and security...I was only able to make my flight due to some nice people who let me cut lines and a lot of running through the terminal. Generally annoyed with the experience."