Pesquisa voos baratos para Ontário

Contras: "My luggage is lost"

Prós: "Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking"

Prós: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Contras: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."

Prós: "The crew was polite and continuously offering drinks, headphones and food/snacks. Kept us comfortable and happy during the flight!"

Prós: "Crew was fantastic"
Contras: "Boarding was delayed by 30 minutes. May have been beyond the crew control."

Prós: "Crew was nice"
Contras: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."

Contras: "We were happy with everthing"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Contras: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."

Prós: "Left on time. Quick flight."

Prós: "Nice crew, lot of space"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "After having read Swiss Airline reviews I was prepared for a difficult and uncomfortable trip from BOS to ZUR. I was pleasantly surprised to the kindness and comfort I found in the economy class of Swiss Airline. Bags were checked in, flight was timely and legroom was satisfactory. I would highly recommended Swiss Airline due to my overall experience."

Contras: "My flight was delayed more than 1 hour at least after overlay of 4 hours. I missed my flight from Vienna to Yerevan and the portion of my trip was detoured to Moscow and from there to Yerevan instead of 3 hours took me 8 hours. As a result of rushing and running in Vienna to catch my flight to Yerevan I feel and injured my hip, I would like a compensation , Please contact me at armine100@cox.net or phone 703-609-8649"

Contras: "Great"

Prós: "Staff friendly and flight very smooth"
Contras: "The breakfast was very poor. Two different servings of OJ(why?), non fat yoghurt and bread. Coffee came with only one cream. Media screen and audio did not work, and usb charger kept turning off. Barely able to recharge phone over the span of 10 hour flight! My next neighbor had same problem."

Prós: "Food.confort.pillows."

Prós: "The new plane with private screens"

Prós: "All staff of Swiss made you feel important."
Contras: "Everything was fine"

Contras: "They left my bag in Switzerland"

Prós: "2 seats on outside sections not 3, so you can sit together as a couple and not have a random stranger in seat 3."
Contras: "Leg room is on the tighter side!"

Prós: "Good staff, good boarding, good announcements"
Contras: "The chairs are so small!"

Prós: "I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!"

Prós: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."

Prós: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Contras: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Prós: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Contras: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."

Prós: "food!"
Contras: "space at my feet!"

Contras: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

Prós: "I am very satisfied and I will recommended it to my friendships"

Prós: "It was okay. No complaints. I appreciated that I was given a seat near the front to run and make my next flight."
Contras: "my ticket was changed and messed up and could be due to language and understanding, I ran a lot to get to my flight and had to go back and forth between the check in line and ground force and wait out of line until a resolution was found."

Prós: "Stewards are very kind and friendly unlike those in US flights."
Contras: "None."

Contras: "Very late gate change during boarding process resulting in untimely departure."

Prós: "Food a, entertainment and crew were really good!"
Contras: "Boarding was chaose and seats were tight."

Prós: "I thought Swiss did a nice job. The people were kind and the service was excellent. The meals were great. I never wanted for anything. The entertainment was also very nice."

Prós: "Flight was overbooked so we were offered a cash incentive to volunteer to wait for the next flight, which we accepted. Boarding staff were great."
Contras: "Very long time to board which resulted in flight leaving late"

Prós: "Comfy seats, free drinks, pretty good food. Excellent flight attendants and an eloquent pilot."

Prós: "Food was tasty and of decent proportions, entertainment, while somewhat limited in selection, contained a number of compelling movies bar I enjoyed. I had a bulkhead seat, which was exceedingly comfortable"
Contras: "USB port was broken in the seat, but enjoyed the entertainment offered that I didn't need it."

Prós: "Food was decent and flight crew friendly."
Contras: "Very bright light in hallway stayed on for entire red eye making it impossible to sleep."

Prós: "Service on board is good to very good. Food tasted fresh and was hot. Wine was good too. Chocolate the best! P{eter Hz"
Contras: "I as a "loyal' flier (app 50 years flew Swiss and SwissAir resp.) am disappointed that I have to pay 29.- for the seat reservation.I think this is outrageous. Also there used to be a "senior discount "; It is gone ! Peter Hz"

Prós: "Excellent"

Prós: "Service ok"
Contras: "Horrible food, tvs didn't work, crowded."

Contras: "I did not get a check in reminder email which I thought was strange. I tried checking in and received an error message. I contacted customer service by email and was told I was all checked in. Assuming no issues I went to airport to find out it was canceled. I did not receive an explanation. I waited in line for two hours before speaking to a representative. Was made to feel like it was my fault I hadn't worked things out while waiting in line-"didn't you receive an email!?" I was told no other options except to leave the next day. I pulled up many other flights out of Venice that would get me home in time and was told that there simply were no other options. The real explanation was that Swiss didn't want to pay out to get me home in time. I had to pay more money to get back into the city rather than sit in airport for 12 hours."

Prós: "Very good service on board"
Contras: "Crammed into middle seats both way. Many/Long lines in ZRH/SFO"

Contras: "I missed a collecting flight due to weather and the airline refused to rebook my flight."

Contras: "They lost my bag and after 24 hours, still no word on whether it's been located."

Contras: "person behind me wouldn't allow my seat to recline and was constantly pushing/kicking my seat. I notified crew, but nothing was done about it."

Prós: "new plane good flight"
Contras: "seat space"

Prós: "On time. Friendly crew"
Contras: "Reading lights did not power during first 40 minutes of flight. Had an aisle seat originally but after upgrading to comfort+ got bumped to a middle seat"

Prós: "All of it"
Contras: "Nothing Best flight"

Prós: "Crew was excellent, seats are never excellent"

Prós: "Yes crew was amazing"
Contras: "May be more frequent hydration"

Prós: "Crew was amazing"
Contras: "Gave the option to chose seat"

Prós: "The flight landed early. Check-in staff were great."
Contras: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."

Prós: "There was an available seat next to me"
Contras: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"

Prós: "The crew was amazing. Kat and the other stewards were very friendly."
Contras: "Maybe the option for free upgrade to first class if flight is not full??"

Contras: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"

Prós: "Crew was amazing."

Contras: "Everything was excellent."

Contras: "Good"

Contras: "Flight was delayed. The airplane was not stocked with the food prior to scheduled departure. It appears as though our plane had landed at 7:30 am and our departure was scheduled for 9:30am. I am struggling to understand why in two hours the plane could not be stocked with food."

Prós: "Good snacks"
Contras: "Nothing"

Prós: "I was surprised by the amount of snacks and drinks on such a short flight."

Prós: "Extra leg room was great"
Contras: "Entertainment system was flickering"

Prós: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Contras: "No complaints"

Contras: "Terminal g18 is in the worst possible place. It is right smack in the middle of a food kiosk and restuarants with the ipad tables. You can't hear any announcements and boarding is just a cluster."

Prós: "Crew were helpful and pleasant"
Contras: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."

Contras: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."

Prós: "On time, great service, a lot of legroom."
Contras: "Nothing."

Prós: "Smooth flight on new B757 with good entertainment system and Comfort+ seating legroom worth the extra cost but I was disappointed that the overhead storage bins above our seats were filled by pax from other seats before we arrived even though we were given priority boarding and the toilets were filthy."
Contras: "Boarding passengers should be more carefully controlled with amount and size of cabin luggage and where they place them. Toilets should be more frequently cleaned in flight."

Prós: "Left on time all went well in Atlanta"
Contras: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."

Contras: "Z"

Contras: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"

Contras: "Flight was cancelled"

Prós: "Gate personal kept us notified about flight delay. Flight crew was very positive on plane and they were as miserable about the delay as we were. Snacks and drinks were brought out. The gate crew keeping us updated is what saved the name of Delta. If she didnt do that people would have been angry."
Contras: "Flight was supposed to depart at 0730. Actual departure was 1045. Three out of seven of the flight crew were not happy about how badly they were being treated by call center and /or management while they were delayed with us at gate. Snacks were brought out because of delay but they were just junk food. Nothing I could eat due to allergies."

Contras: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."

Prós: "Delta and Westjet staff are of great help to me."
Contras: "Not applicable"

Prós: "The staff is very friendly. Most pleasant airline I've flown with."

Prós: "On time as scheduled."
Contras: "N/A"

Prós: "Left early and arrived early."
Contras: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."

Prós: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"

Prós: "Crew was kind, entertainment and food were good"
Contras: "Seats are really tight"

Prós: "Refurbished plane. Lighting was good"
Contras: "No TV screen"

Prós: "Boarding went smoothly. We were on time. Attendants were excellently friendly and efficient. That is so nice to not have a grumpy flight attendant. Drinks are ridiculously priced, but I wasn't suprised. Great flight."

Prós: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Contras: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."

Contras: "No space in the seats"

Prós: "On time"
Contras: "uneventful"

Contras: "I don't know why delta's service has deteriorated so much in the last few years. Last two times that I flew the service and attitude at the gate has been horrible. Seat assignment has become a dread. Upgrade options are over priced. I guess I will be looking for a new airline."

Prós: "Crew"
Contras: "3 hours there before the departure."

Contras: "Flight was completely full and I was seated next to someone who required TWO seat belt extenders! I was so uncomfortable, they were sitting on top of me, couldn't even put down the arm rest. The flight attendant said there was nothing they could do."

Contras: "Not a fan of having "final boarding call" announced to run to the gate, only to sit on the plane at the gate for 30 min because of a scheduled delay at my destination. I know the flight wasn't very full, but that cost me an opportunity to eat dinner. I had to cancel a fast food order because I thought I'd miss my flight!"

Prós: "Very friendly crew - clear communication & updates regarding delays."
Contras: "No tv, which is okay, but if you offer wifi to watch movies/shows on your phone, really need outlets to charge the phone! Or at least a few radio station to plug headphones into."

Prós: "That a delta plane actually had seat back video screens- First delta flight ever that I've been on that did. But every ones screen froze up just over an hour into the flight."
Contras: "Even though the Atlanta to Toronto arrived 'early' I had barely 20 minutes to get to the other plane- I would not have made it with out the amazing staff of weather and the Toronto airport. I use a wheelchair and even zipping through as fast as I could I was 15 minutes late arriving at the gate. I booked this flight thinking I had at least and hour and a bit between flights. Thankfully others on my flight were also late so the Ottawa bound plane did not leave on time"

Prós: "When you are delayed, there is not much to commend."
Contras: "Delayed. That pretty well says it all."

Prós: "Beverage choices (apéritifs, wines, etc.) were decent in coach. Plane was clean. Entertainment system was very good. Boarding was organized."
Contras: "Seat width in coach was terrible. Had a heavier person next to me and I was crowded out in my seat."

Prós: "The crew was good and the flight was smooth."
Contras: "Somehow we were double booked and double billed. We got to the airport 3 hours early and checked our bags. All 3 were lost and searched. Everything was put back precariously and there was shampoo and lotion everywhere."

Prós: "i love the view from the window seats and that I was able to relax and the snacks."

Prós: "the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again."

Contras: "Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that."

Contras: "A delay due to an electrical storm prevented us from taking off for over an hour which we had to wait to end on the plane."

Prós: "Great service."
Contras: "New planes have 9 sits in the rove (economy class) which affects the passengers comfort."

Prós: "Entertainment and food were geat and a great distraction from the seating arrangement and the horrible leg area."
Contras: "Not having a chair leg in the middle of the leg area. being able to sit next to my partner instead of having us split up. If we bought two tickets at the same time we should have been able to sit together. Lastly the huge delay that caused us to miss are final flight."

Contras: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."

Prós: "the flight got me where I needed to go"
Contras: "no boarding zones. boarding was a free for all."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "very good on-board service , good LH crew while checking in i got an upgrade to premium economy very good food ....quite surprised easy check-in , no problem with suitcase that was a bit overweight"
Contras: "arriving in toronto , arrival gate at pearson was blocked by another plane ...so despite being a few minutes early , arrival at the terminal was finally 20min later than scheduled"

Prós: "The agent worked hard to find us another flight to rome"
Contras: "Our plane sat on turnac in Toronto waiting for a parking gate for 30minutes making us miss our connecting flight. Finally arrived but missed our train to Florence had to stay Saturday night in Rome while our villa in Lucca sat empty which was paid for"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "The crew was amazing and so welcoming! They did not flinch when they saw my three-year-old son and went out their way to make sure we had everything we needed. It was very nice to be greeted with such hospitality!"

Prós: "Food quality was good, and movies had a great selection. Boarding went quickly."
Contras: "We did not request special meals because in the past there has always been an option without cheese. For both legs of the trip, everything had cheese. They tasted great, but left my husband eating only bread. At the first meal the crew just shrugged their shoulders. Second meal they brought him a snack from business class, but it had cream cheese on the sandwich. Drinks were only served during the meals on an 8 hour flight. When crew came back through at the first meal, they only had two bottles of wine in hand offering top offs (no cart, just physically carrying the bottles). We do not drink alcohol. During the second meal I did not even see them offering the top offs. All other airlines have at least come through a couple of times offering water or soda. Announcements were only audible half the time. Customs forms were confusing for people passing through Canada. This might have been explained over the intercom, but again, it was hard to hear."

Contras: "No seat assigned at check-in or even as they begin boarding. I thought I was flying Lufthansa. Air Canada gate agents were condescending. Very disappointed."

Contras: "Never made it"

Contras: "food could have been better especially "breakfast"."

Prós: "The crew was organized and very polite. Even if it was a bit of delay the plane made it in time and luggage was readily available"
Contras: "One thing that everyone was complaining about was the temperature . It was very cold and nobody anted to do anything about it. Another thing that I found unwise was the entertainment. It was a large selection of movies with very explicit sexual content. I didn't travel with kids but I was thinking what I would've done if my kids were seated next to a person like I did who was watching this kind of movies.."

Prós: "boarding area was bit confusing"

Prós: "New planes, friendly staff, decent space even for economy, great food"

Contras: "Houve um atraso na saída de Munique."

Contras: "One of the restrooms was out of service for most of the flight. The other ran out of toilet paper."

Prós: "The food was great and the crew was respectful and helpful."
Contras: "I couldn't get my tablet to work with the headphones. In order to watch and hear anything, I had to hold my headphones with a certain pressure and frequently spin the headphones in order to hear anything."

Contras: "Flight delays,...."

Prós: "I have never flown with Lufthansa, but now, I will fly with them any chance I get. The crew were amazing. Friendly and attentive. For airplane food, it was very good and tasty. Received headphones, a pillow and a blanket for the flight. Legroom was good, but probably cramped for people over 6'0" tall. 24 hour online check-in was smooth an trouble free. I like having the boarding pass on my phone. No paper to carry around."
Contras: "Nothing"

Prós: "great flight attendants - very friendly and attentive"
Contras: "The landing was extremely turbulent - an announcement from the pilot would have been nice."

Prós: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Contras: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."

Prós: "Very pleasant experience: comfortable airplane and helpful crew, timely departure/arrival, continuing support with information about baggage after arrival."

Prós: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Contras: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."

Prós: "I flew economy. Good plane, ok food, frequent meals, good coffee, free beers and wine, best flight crew I've ever had."
Contras: "economy: The chairs were ok but I've had better ones."

Prós: "Entertainment system, food. Crew was great."
Contras: "Delayed boarding and artival to YYZ"

Prós: "Houve atrasos mas saídas"

Contras: "It took too long to drop by luggage. Some of the crew wasn't friendly."

Prós: "The crew was professional and cordial. For some reason the entire AV system needed to be rebooted which required at least 15 minutes."
Contras: "There was supposed to be a meal and a snack on this flight. There was a good meal but the "snack" was a pack of pretzels. I think Lufthansa's partner AC could do a little better. I think the drinks cart should precede the food cart. I did not receive my drink until 3/4 of the way through my meal."

Prós: "Friendly crew"

Contras: "Not enough leg room I am 6ft 3 tall"

Contras: "Gate distances were too far away and passport control in Munich is not organized"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "The flight attendants were very polite and helpful. The seats had those "wings" on either side of the head rest to help keep your head from bobbing back and forth. There were a few good movies to watch that were current, but a lot of old movies that we had zero interest in."
Contras: "The flight was considered a Lufthansa flight and had a Lufthansa flight number, but was operated by Air Canada. We could not check in online ahead of time for some reason. When we got to the airport, we tried to check in at the Lufthansa kiosk and check in line, but they told us we had to go to the Air Canada area. The ticketing/check in process was very confusing. As for the food, the chicken "wrap" was not a wrap, and was a weird Hot-Pocket type meal. After each meal, we ended up having to hold our garbage for quite some time which made manuvering in and out of seats a little tricky. I wish the seat cushion had a little more cushion since we were sitting for so long. Also at some point the overhead lights came on and stayed on, which was annoying if you were trying to nap."

Prós: "Everything!"
Contras: "Nothing!"

Prós: "That there was a flight from Toronto to Minneapolis."
Contras: "It was really cramped and small. The gate was far away from everything and cold."

Contras: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"

Prós: "Short flight Ease of checking in Meal provided"
Contras: "Time of flight changed by two hours earlier w/o being notified No entertainment Flight delayed due to passenger"

Contras: "This airline has little respect for its customers. In the economy/coach cabin, they squeeze the seat distances to such an extent that, when the person in front of you leans their chair back, you cannot get out of your seat at an upright angle. You have to significantly bend your body. To not loose your balance, you have to grab on to the seat in front of you and that disturbs the other passenger. If they're sleeping, they can be woken up by that. Lufthansa does not care much for its passengers. Nor do many other companies, for that matter, but I think Lufthansa is taking things further than most airlines. It is a disgrace. Their brand is not what it once was."

Prós: "Service was great."
Contras: "Boarding process is a bit chaotic since they dont go by group, but by class. Seats in Business class are no different than economy."

Prós: "Very comfortable flight."

Prós: "This was my first international flight, and also first on Lufthansa, and I was thoroughly impressed. We traveled with another couple who've flown internationally multiple times, but this was their first Lufthansa flight as well, and they said it's the best they'd had. The crew were all excellent, friendly, and accommodating. There was plenty of entertainment options, refreshments, and snacks. The food was very good-much better than I'd expected. I appreciated that there were pillows, blankets, and headphones readily available as well. I'll try to fly Lufthansa every chance I get when flying internationally."

Prós: "So rude crew"

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Contras: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Prós: "Impressive service... amazing crew, very friendly and professional"

Contras: "All of the less than good, obvious!"

Prós: "Fast boarding"
Contras: "Slow in refuelling, got us delayed for 40-"

Prós: "Everything works and quick to get to destination."

Prós: "Boarding was quick and flight was calm"
Contras: "The coffe and breakfast."

Contras: "Don’t be late"

Prós: "Great plane and staff"
Contras: "Delayed"

Prós: "Seat was comfy and spacious for economy class"
Contras: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Prós: "Crew was friendly"
Contras: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Prós: "Crew was very engaging and service was good."
Contras: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Prós: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Contras: "No downsides at all"

Prós: "The crew was very nice"
Contras: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Prós: "All good"

Prós: "Entertainment options."
Contras: "Service was poor, seat did not recline, and the food was terrible."

Prós: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Contras: "I would have to dream something up."

Prós: "Friendly hostesses"
Contras: "Flight was delayed 3 hours"

Prós: "Overall booking and airport was ok. Food was also actually quite good."
Contras: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Prós: "Flying with KLM is a pleasure"

Prós: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Contras: "No complaints about anything."

Prós: "Arrived early!"
Contras: "Boarding seemed disorganized."

Prós: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Contras: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Contras: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Prós: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Contras: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "The flight crew was nice. Plane departed/arrived on time."
Contras: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Contras: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Prós: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Prós: "Just great crew."
Contras: "Not comfortable at all and will not book KLM again."

Prós: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Contras: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Contras: "They stole my money"

Prós: "on time, and with snow"

Prós: "The food and the punctuality"
Contras: "The technology in interteiment is not touch screen"

Contras: "Tiny old cramped plane."

Prós: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Contras: "The food was okay, not that great."

Prós: "Ground staff at Manchester very helpful"
Contras: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Prós: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Contras: "Not much to comment on here."

Prós: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Contras: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Contras: "Service"

Prós: "."

Contras: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Prós: "Atmosphere, crew were very professional and friendly"
Contras: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Prós: "Food and staff were great"
Contras: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Prós: "Very good flight, excellent service and good food."

Prós: "The dreamliner is an amazing plane. I really liked the window tinting feature it has."

Prós: "A free snack, valued $6-8"
Contras: "Premium seats no more legroom than regular seats. No USB or 120v to charge phones."

Contras: "My other WestJet flights let me have access to wifi via the WestJet app and the entertainment console. I was disappointed to not have access on this flight."

Prós: "Friendly crew"
Contras: "Lack of food for long haul flight. Had to pay to eat. 43 dollars and only able to pay with debit/credit card rather than cash"

Prós: "Very friendly staff on the flight."

Prós: "I received great service and the flights were on time."

Prós: "On time"

Prós: "West jet staff and crew go beyond to accommodate passengers and make the whole experience positive from start to finish"
Contras: "Nothing"

Prós: "Friendly crew"
Contras: "No entertainment and bag charge."

Prós: "We left on time and arrived on time! That's all I really ask!"
Contras: "Nothing, everything was fine."

Prós: "Good legroom compared to other carriers"
Contras: "Almost 1 hour late leaving. No westjet connect, so no entertainment."

Prós: "On time, courteous staff"
Contras: "Seat does not lean back"

Contras: "They used the rough air condition story to hip us out of full service, The conditions were fine . I bought the plus and did that because of a food option. They ripped me off Thanks Bryan ELLIOTT Previous flyer Lost my trust"

Prós: "Upgraded to Plus - it was great."
Contras: "Too bad we have to pay extra for Plus to get a reasonable amount of room."

Contras: "Woman in seat beside should have taken 2 seats"

Prós: "staff very pleasent"
Contras: "delays cancelled flights"

Prós: "Very enjoyable flight!! The crew was amazing and funny!! It was a great experience and will definitely fly WestJet again!!"

Prós: "staff was unfriendly. no options for entertainment that don't cost. no blankets to keep warm. i understand airlines need to make money, but they're making it much less enjoyable. on the upside, my flight down had incredible staff who treated me and my mother very well. sometimes, people make all the difference ;)"

Prós: "Flight was good."
Contras: "Was boarding at C70 but only saw signs for 71 and C73. Asked Westjet staff where we were boarding and they told me (and others) that even though we were booked to take off from C70 we’d be departing from the gate labeled C73 and also labeled for a flight to Regina. Still got to Hamilton though."

Prós: "The female flight attendant and the pilot spoke reassuringly and with friendliness."
Contras: "This was the most negative experience I’ve ever had flying Westjet. The female flight attendant was wonderful, fun and friendly and professional. The two younger male attendants were incredibly rude, rolled their eyes, ignored me, put themselves first (at one point instead of making room for me to return to my seat the blond one insisted I let him pass when it was unsafe for me to do so and nowhere for me to go). I felt demoralized by these two men and it’s both surprised and disappointed me as Westjet staff have a reputation for friendliness. These two men will Discourage me from flying Westjet when travelling to LA again. Not pleasant. Again the women was lovely. I tried to catch the male names but they wouldn’t stop and face me for long enough for me to see their name tags. They seemed to have some inside jokes between them and gave me the sense my requests were not welcome or respected. I am a nervous flyer and this was such a difficult and uncomfortable Experience."

Prós: "The crew was very friendly and funny"
Contras: "Everything was up to my standard"

Prós: "Smiling staff. Very helpful"
Contras: "No complaints"

Contras: "It did not happen. Being transfered to air canada in Toronto was a night mare"

Prós: "The stewardess serving drinks was very pleasant. Thank You"

Prós: "I had been very sick the night before the flight and was so weak that I needed a wheelchair. The wheelchair helpers i Vancouver were exceptional. They were so kind and genuinely helpful. I was very grateful. Also, your flight attendants seem to really enjoy their jobs. This is not the case on other airlines!"
Contras: "I checked my little carry-on and it was in Calgary but didn't make it to Vancouver. Trust it will be delivered today."

Prós: "For the same price as other budget friendly airlines, More legroom, friendlier staff. Will fly again with West Jet, no question."

Prós: "Excellent from phone courtesy to every aspect of travelling with them."
Contras: "Well organized. Courteous at every step. Other airlines should emulate them in every way. Travelled all over the world and would rate them as best so far."

Prós: "Absolutely nothing."
Contras: "Upon my arrival in Calgary I had missed the last shuttle to Banff (my final destination) and no one at the customer service desk would do anything to help me in my stranded situation."

Prós: "The flight was delayed several times. We spend all day at the airport and the airline only gives us really bad excuses. I will never again flight with this airline. The flight from hell.."

Prós: "The plane was less busy so many people had an empty seat next to them. It was great for leg room and I slept the whole flight!"

Prós: "The flight and crew were great, great flight. Arrived earlier then stated. I still enjoy flying in and out of Hamilton. Great airport. If I can book West jet again, I will, great airline. Took some great pictures from the aircraft. Thank you !!!!"
Contras: "Security, too much, even when we arrived, customs twice."

Prós: "Short flight"
Contras: "Nothing"

Prós: "Super fast boarding and check in! Arrived early"
Contras: "The q400 is a terrible aircraft."

Prós: "Main stewardess was very pleasant. Not full flight so I moved back and had a seat to myself."

Prós: "The staff were very good jumped in by running with me in a wheelchair till we met up with a cart then next team met up and took me again in a wheelchair down elevator made it just on time"
Contras: "Not having my rides there’s that I set up and almost late"

Prós: "Comfortable seat with lots of leg room"

Prós: "Stewardess let me change seats to a cooler part of the cabin at the back of the plane."
Contras: "The air temperature in the cabin was too hot."

Prós: "Didn't realize that I had purchased a Wrstjet Plus that slowed me to get work done"
Contras: "Having to be re screened between LA flight and Victoria flight at YVR"

Prós: "Basics of chips or pretzels as one food offering"

Prós: "Nice crew"

Prós: "Crew was cheery, in-flight entertainment innovation evident, plenty of opportunity for water/snacks"
Contras: "We were heckled by gate crew about whether my dog’s carrier was too small for him. Many suggestions were made that we were subjecting him to animal cruelty, and that we were abusive to him. He’s 7lbs, so he can’t be much smaller a dog, and his carrier it turns out, doesn’t fit under WestJet seats, despite being within carry-on luggage dimension limits (their life jackets take up most of the legroom), and thus could not be any bigger. Did they want me to have a smaller dog, or a Euclidean space-defying carrier? I suppose they were suggesting that taking a dog aboard WestJet is abusive, because they certainly don’t provide adequate space for anything larger than a hamster, they hassle you about it, and they charge you $50 for the fun of it. One agent had the nerve to reach into his carrier without permission, unannounced, and invade his personal space, him being a rescue and very anxious."

Prós: "I flew through the air in a metal container across the country in the time it would have taken me to drive 400 km, so that's pretty neat."
Contras: "Provide complimentary movies West Jet. Parading around tablets to rent for $6 is a bad look."

Contras: "1.2 hr Late departure. Everything else OK."

Prós: "The crew and staff were great on the plane. Could use more staff at the checked bags area but overall good experience"
Contras: "More agents at the check in desk"

Contras: "I'm a bit disappointed by the services provided by Westjet: 1) I never received the confirmation of my fight/booking from Westjet; 2) I was not aware that the connecting from LA to SJ and SJ to LA were operated by different companies therefore I was not able to check in or even to check the gate information at the airport. I almost missed my flight from SJ to LA in the early morning 3) at the SJ airport, I was not aware that the flight from SJ to LA was operated by Delta not American airline. However, the Westjet customer services 1-888 number listed in your Kayak confirmation was not a correct number. I even tried to look up another customer services number of Westjet by searching the Westjet website, the number I found was not in service neither. I almost missed my flight from SJ to LA 4) At the LA airport I was told that I was not able to board the flight because I did not have the Canadian ETA. they said they would pull my checked luggages and flight them with my re-scheduled flight and will be shipped to the final destination Vancouver, Canada. when I arrived Vancouver, both suitcases were not arrived with my flight. One arrived with my original flight and the second were missing. The agent could not even tell me where the suitcase was. Moreover, the second did not arrive the time I was told it should arrive. My second suitcase was not allocated even before I left Vancouver to Europe one day after my travel. 5) No one responded to the luggage services number provided in the document. I could only successfully login to the link for the checking the status after I returned home in Brussels. 6) I was told that the second suitcase will be delivered to my home in Europe by another company. Currently I'm still waiting for my second suitcase."

Prós: "Service crew was so nice and accomodating"
Contras: "Delayed"

Contras: "I was able to download the WestJet Connect app on my phone which gives you access to tv shows and movies to watch on your own device during the flight. The app was free and easy to use and there was a decent selection. However, the wifi on board is not free so even though you could watch the tv show/movie - the sound did not work unless you paid for it. There are many other airlines that offers everything for free - it would have been a more pleasant if we were able to actually utilize the service."

Prós: "Great crew, West jet connect worked fabulously"
Contras: "Cramped space and airplane food"

Prós: "We got some extra help in the airport :). Thanx"

Contras: "Having to pay to watch a movie and ear plugs"