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Contras: The boarding process at Addis Ababa airport was late, slow and very disorganized. Once on the plane, it was very chaotic as passengers did not wait for people to put bags in the overhead bin without passing by, and not all overhead bins were open for loading. Please control this process better.

Prós: Crew was generally very good.

Contras: Flight was delayed by 2 hours

Prós: Entertainment in plan .. airport facilities

Contras: Staff in chick in only no staff .. staff in plan ignoring most of passengers except the rude passenger to stop fighting

Contras: Unfortunately there were many babies crying and poking around the entire time, but that can’t be helped. Everything airlines related was great though.

Prós: Quick boarding, gracious crew

Contras: Entertainment limited to TVs overhead. Bland food. Tight seats

Prós: Didnt have a neighbor. Lucky draw

Contras: Had difficulty with online check in through china southern

Prós: The staff set me up with an exit seat which was wonderful due to the fact that I am very tall. It made the flight very comfortable. The service was very good as well. I was able to use and charge my device without any trouble and was very pleased with that.

Contras: One of the stewardesses spoke English very quickly. Due to her accent, this made it difficult to understand at times.

Contras: Movies were very limited and not recent.

Prós: The flight arrive on time. The airline did all they could to accommodate late passengers and even held back about 10 minutes because of the long lines at customs. Despite holding back they still manage to get us to our destination on time.

Contras: The entertainment was lacking severely however since this was a Sunday morning 7 AM departure most everyone on the plane slept so it was not an issue.

Contras: 1. I am not sure if your crew members could speak English or not. I didn’t understand what they were talking about or what was happening. 2. The plane took off under extreme thunderstorm. I am not sure if this was safe to do so but the plane was extremely bumpy, going down rapidly for about 30 minutes. The whole cabin was then in chaos. People started turning up, crying and writing last words. However, your crew members GAVE NO INSTRUCTIONS, BROADCASTING OR UPDATES ON WHATS GOING ON. What they did was mocking around with each other in Cantonese. 3. This would be my last time travel with you - I was your loyal customer since student time. But after this awful experience I chose not to go with you anymore.

Prós: Crew pleasant and friendly

Contras: The food is terrible. Selection of beverages and meals very limited.

Contras: Couldn't reach airline by phone to change my flight. After several attempts and an hour on hold they disconnected. Website won't help. Air China isn't a reliable airline.

Contras: 14 hours connection time and they don't offer hotel/meal accommodation that airlines like Qatar Airways do. I inquired about the hotel within the airport and it costs $300 for 8 hours. Ridiculous. There is no place to sleep properly in the airport, I saw people laying down on the floor.

Prós: Amazing crew

Contras: Entertainment was not working

Prós: Plane was fine

Contras: The bus took forever to reach the plane. Food quality was poor

Prós: Helpful with our 2 year old

Contras: Baby change area is very small

Prós: crew handled the tough crowd well, but were not extremely hospitable

Contras: food was disgusting

Prós: Movies selection is great. Seating space is comfortable.

Contras: Boarding process could’ve been smoother

Prós: Always love the SIA business product on long haul.

Contras: This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product.

Contras: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Contras: The KLM crew are always great serving and treating you. Well above many other airlines.

Contras: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Prós: Crew were great

Contras: Refreshments

Prós: The service was excellent. They are very helpful and friendly.

Contras: Maybe refresh the plan in the near future. Other then that it was very enjoyable trip.

Prós: Crew and flight where amazing. Thank you

Prós: The staff were good

Contras: Better seats and it was not Turkish Airline they change to another company

Prós: The service is amazing .. the crew took care of us well.

Contras: Not much .. its a comfortable short flight.

Contras: Seats after 1st hr, will feel uncomfortable

Prós: Movies selection is great. Seating space is comfortable.

Contras: Boarding process could’ve been smoother

Prós: The crew were excellent

Contras: Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly.

Prós: Crew was attentive and made extra effort to meet special requests from passengers.

Prós: was the seat super comfort

Contras: if the have variety of food provided will be better

Prós: Great crew and food. Nice economy class.

Prós: No WiFi in most of the flight duration

Contras: maybe they can offer more snacks on the plain

Prós: Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual

Contras: Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask.

Prós: Amazing crew. On-stop flight. All premium economy for reasonable price.

Contras: Silk air

Prós: Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah.

Contras: I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached .

Prós: Amazing crew, great seating area and tasty menu.

Prós: The entertainment was good.

Contras: The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app.

Prós: Entertainment and food is always great with Qatar!

Contras: After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!

Prós: The crew was nice but never got the menu.

Contras: The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians.

Prós: Crew was superbly amazing which made flight enjoyable.

Contras: Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks

Prós: Korean Air service was good.

Contras: When I left Atlanta for Incheon, I thought it was Korean Air, but I got on Delta Air Lines. I was a little embarrassed then.

Prós: Crew needs to not assume that Asian passengers are Korean as i was being converse in Korean throughout the flight.

Prós: Good

Contras: Good job

Prós: Crew was friendly food was great, flight was safe.

Contras: More room

Prós: The crew was nice, and there was sufficient overhead space for my bag.

Contras: I've flown hundreds of times, and this was the most most unpleasant flight I've ever taken. My seat didn't recline, the entertainment console was not working properly, and I had almost no legroom due to the design of the seat. The temperature was unbearably hot. And I didn't get my special meal.

Contras: Nice flight . I felt really comfortable . Emirates is one of my favorite business classes .

Prós: Lamb and chicken were good but kids didn't like the kids meals..

Contras: 2 of the female crew members had attitude problems when asked simple questions by passengers. One was an Urdu speaking flight attendant and the other was a blonde woman. Regret I didn't get their names. Please work with them on being nicer with passengers.

Contras: No delay in boarding

Prós: Seats are spacious even for economy class.

Contras: None

Contras: NA

Prós: Best airline I've ever been on

Prós: The staff was amazing

Prós: Comfort and food with good entertainment.

Contras: Crew could be trained for better service, most all were rude and annoyed that they were there.

Prós: Service, food, comfort, entertainment.

Prós: Crew was professional, food was good.

Contras: The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly

Prós: Love love love this airlines! I wish the US carriers were like this!