Pesquisa voos baratos para Kuta

Prós: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Contras: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Prós: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Contras: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."

Prós: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Contras: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."

Prós: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."

Prós: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Contras: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."

Prós: "Friendly and genuine staff. Clean plane. Staff were well organised."
Contras: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Prós: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Contras: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Contras: "No food on board!! Staff says it got over when i have selected my food selection!!"

Prós: "comfortable"
Contras: "nothing"

Contras: "Bad app don’t trust"

Prós: "Ended up having spare seats beside me. Planes were new and in great condition. Staff were very good."

Prós: "All good"

Prós: "Boarding and crew were excellent."
Contras: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."

Prós: "Qatar airways is the best in middle East"

Prós: "Enterment"
Contras: "Crew nice alway take care customer"

Contras: "The online check in system was down so we all had to line up to check in."

Prós: "The staff are outstanding! Friendly, helpful and accommodating."
Contras: "Poor choice of movies. Their 'world' movies should have subtitles"

Prós: "the flight was comfortable"

Contras: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Prós: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Contras: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."

Contras: "Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate."

Prós: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Contras: "The Oryx system lackedmin recent movies ....that's the only complaint"

Prós: "Good service from cabin crew"
Contras: "Seat is quite small compared to other flight"

Prós: "Flawless boarding, service, food and arrived 30 minutes early."
Contras: "Nothing"

Prós: "Flawless boarding, service, food."
Contras: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."

Prós: "everything went perfect , tank you KAYAK"

Prós: "It was a long flight from US but was comfortable. Staff was courteous."

Prós: "I can understand what kind of flight it was because it was a small plane"
Contras: "Bad smells and an old plane i hope you will change the plane to another better one"

Contras: "It was canceled while am at the airport and i rebooked"

Prós: "Respect the scheduel and well organize."

Prós: "The inflight entertainment didnt work at all. Food choice was pathetic."
Contras: "Food and inflight entertainment"

Prós: "Seat and space"
Contras: "Food was pathetic."

Contras: "Cabin temperature in my section was slight hot and was uncomfortable until we complained to the supervisor. Steward spilt food on the floor next to our seat"

Contras: "Very cramped space on a 14 hr flight. Very slow food & drink service. Toilets were dirty No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."

Prós: "Very good connection, big entertainment selection."
Contras: "The crew and the service wasn't the best. A bit slow, and unfriendly. Not what I expected! It's been very cold."

Prós: "The entire experience from booking, to checking-in, to the actual experience on board the flight were so smooth, I thought it was too good to be true. Turbulence usually makes me nervous, but I barely felt it on this flight. Finally and most importantly, on such a long-haul flight, the entertainment options were amazing,"
Contras: "The food and the Duty Free shopping selection could improve a little bit."

Prós: "Boarding, Staff all great; comfortable, full meal and good entertainment;"

Prós: "Everything. The service, the staff, the comfort. It was just a pleasure flying with Qatar"

Prós: "Everything. The service, the staff, the comfort. It was just a pleasure flying with Qatar"

Prós: "Attentive service"
Contras: "The waiting room in Qatar airport was freezing! So many cold people who were not properly attired as you don't expect arctic conditions at 1am!"

Prós: "Everything...quick board,friendly crew,nice flight, good food, in flight entertainment was good....just a really nice airline to go with"

Prós: "Everything...quick board,friendly crew,nice flight, good food, in flight entertainment was good....just a really nice airline to go with"

Prós: "Brand new plane, everything clean and working, crew friendly, smooth flight"

Contras: "Entertainment system did not work sometimes and the touchscreen was difficult to use."

Contras: "Entertainment unit was average"

Prós: "New plane."

Contras: "food was below average for typical QR"

Prós: "Qatar Airways are one the best around and when your on one the A380's it's even better."

Prós: "Flight departed/arrived on schedule, crew were accommodating and food/bevs were appropriate for the time of day/flight duration."

Prós: "E"
Contras: "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."

Prós: "Everything"
Contras: "Would highly recommend"

Prós: "All is good"

Prós: "Friendly good service"
Contras: "Istanbul changing gate to get to such long walk"

Contras: "nothing"

Prós: "I am a disabled passenger. Turkish look after me well."
Contras: "No complaints. Good service"

Prós: "This flight was not available"

Contras: "The flight was cancelled and I still didnt receive my refund."

Prós: "Almost nothing specially the flight from Dhaka, If I known that the level of business class is like that, I would have bought economy"

Prós: "Everything was well taken care of."
Contras: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Prós: "13 hours went by fast enough."

Prós: "Food."
Contras: "Flights delayed, crew members from the plane need to speak better english and be more helpful with passengers."

Contras: "They didn't have my special meal"

Prós: "Service was excellent Food was delicious..."
Contras: "Everything was perfect..."

Prós: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"

Contras: "Delayed flight. Lost baggage. Although promised to be delivered on the next day, it didn't happen. Still waiting for resolution of this issue."

Prós: "Much nicer crew and attendants. Generous service and alcohol... Helped with the sleep"
Contras: "Food wasn't as good"

Prós: "The food, when you get what you ask for, isn't bad"
Contras: "Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices."

Prós: "Crew is super nice and helpful. Aircraft is pleasant"
Contras: "Food is okay but the portions are tiny."

Prós: "Excellent customer service, crew always helpful and glad to please."
Contras: "Atatürk airport link too confusing and decreased my flight experience"

Contras: "The 2 flights were delayed, I went to my work late Both bags were broken"

Prós: "Everything was good"
Contras: "All good"

Prós: "Good service, nice plane, comfortable"
Contras: "Took forever to clear out trays after meal. Istanbul airport was not nice, bathrooms wee disgusting and little to no air conditioning in airport"

Prós: "The food is great and so is the entertainment system."
Contras: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."

Prós: "Food, as always on THY, was tasty."

Prós: "My flight was delayed by an hour and I missed my flight scheduled to go Mykonos"

Contras: "They lost one of our bags."

Prós: "Excellent cabin crew, food and diverse entertainment."

Contras: "Love your airline. Boarding process is your weak spot."

Prós: "The crew was very attentive and the food is amazing"
Contras: "After the second hour the temperature inside the aircraft was very warm started to sweat"

Prós: "The tv because I got to watch a couple of movies"
Contras: "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"

Prós: "I liked the food , I also liked the tv we had in our chairs for us to watch movies"
Contras: "A lot of announcements, when they could've just done all of them at once"

Contras: "They was late for boarding The food is bad It's was my bad experience this travel"

Contras: "My bag did not make it to final destination & there was no excuse for it as there was enough time during layover AND I arrived to airport by required time before flight."

Prós: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Contras: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."

Contras: "The international transfer line in Istanbul was an absolute nightmare. I had to jump to the front of the line or I would have missed my connection despite having a 90 minute window of time to make it through. It seems this airport lacks the capacity needed to get people through efficiently based on the numbers of travelers using it."

Contras: "They had to reset the entertainment system multiple times"

Prós: "The security check before boarding pass was good But still not as great"
Contras: "Not clean passengers at all"

Prós: "The window seat"
Contras: "Nothing"

Prós: "more leg room. comfortable seats. polite and friendly crew."

Prós: "Add good airline to Atlanta to eu"

Prós: "If you are flying Turkish from the US or from Istanbul to the US or other far away destination, for the love of God, do not fly on the B777-300. Did that twice from Chicago to Istanbul and back, and the seats in economy are a real killer....very tight and uncomfortable. On the other hand, if you have a choice of Turkish aircrafts b777 vs AB330-300, you will do yourself a favor by selecting a flight on an AB330-300. Slighter smaller plane then the 777 but a little more comfortable in coach. So you are warned......and by the way, you will select a two seater combination rather than being stuck in the middle.....If you are stuck in the middle, always do your best to get at least an isle seat."
Contras: "Turkish Airbus 330-300 Loved a little more leg room in economy. Also the FA very really on their feet and eager to help. Always with a smile on their faces. I would recomand flying Turkish overseas but only on an AB 330-300 coach configuration."

Prós: "Great customer service and food!"
Contras: "Nothing. They were great!!"

Prós: "Great crew, pleasant fligt"

Prós: "Entertainment options"
Contras: "There was no food for me and my wife. I don't eat Beaf or Fish and wife is a pure vegetarian. We placed our special order during booking but were told that we had to inform the airline 1 day before to make special order booking. Leg space is very less in flights."

Prós: "The crew, as usual on Turkish airlines, was wonderful. Excellent service and patience.Warmly recommend Turkish Airlines."
Contras: "Everything was fine."

Contras: "My luggage did not come with the flight. Too short a time between Ankara-Istanbul flight and Istanbul-Accra flight. I missed the flight because of delays at Passport Control and had to fly the next day."

Prós: "The food and the boarding was fast."
Contras: "Everything was great."

Prós: "THY is no doubts the best in flights and services. The place, seats, food, entertainment is top. My frequent choice! Crew is very friendly and responds to requests quickly."

Prós: "In flight entertainment was awesome, Wide selection of movies to keep occupied."
Contras: "Food was okay but can be improved, needs to have more variety and more local touch in the cuisine offered."

Prós: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Contras: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Prós: "Good service onboard, good food. On time."

Prós: "Sandwich was incredibly tasty (although not much filling)"
Contras: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Prós: "Cabin crew were very professional."
Contras: "Aircraft returned to gate due to fault and was delayed for 45 min."

Prós: "Great service"

Prós: "Nothing"
Contras: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Contras: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Contras: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Contras: "Food"

Prós: "Short flight with good communication."
Contras: "Nil to complain."

Prós: "Nothing"

Prós: "Friendly staff"
Contras: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Prós: "Absolutely nothing!"
Contras: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Prós: "The aircraft was clean"
Contras: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Prós: ".Very much on time with pleasant service."
Contras: "Can nit find much fault fir a short run!"

Contras: "Delayed!"

Contras: "Crowded seating, wake-up for breakfast service two hours before arrival"

Prós: "Flight crew; legroom even in cheap seats."
Contras: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Prós: "Very friendly crew"

Prós: "Consistently high standards"
Contras: "Nothing"

Contras: "At some point the luggage was lost. here."

Prós: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Contras: "The amount of extras you have to click no to while checking in online."

Prós: "My bagage broke"
Contras: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Prós: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Prós: "In flight food was enjoyable"

Contras: "I don’t like the limited choice of drinks on these short KLM flights."

Prós: "Service provided by the staff"
Contras: "The navigation of the entertainment system is not very friendly"

Contras: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Prós: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Contras: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Prós: "Short-hop flight, fit for purpose."

Prós: "quick and relaxed"

Prós: "Cabin crew very pleasant"
Contras: "Lost our bags, little sympathy from staff"

Prós: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Contras: "Not much to comment on here."

Prós: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Contras: "Nothing!"

Prós: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Contras: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Prós: "good service"

Prós: "Usual professional and friendly service from my airline of choice for most destinations."
Contras: "Nothing"

Contras: "suitcase didn't turn up, although connection was quite tight"

Contras: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Prós: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Contras: "Nothing! It was all great!"

Contras: "magazines very dog eared and some badly torn"

Contras: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Prós: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Contras: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Prós: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Contras: "Nothing to improve"

Prós: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Prós: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Contras: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Prós: "quick boarding, responsive Airline stewardess, very polite."
Contras: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Prós: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Contras: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Prós: "Speed, crew, and reliablity."
Contras: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Prós: "nice drink selection on board flights"
Contras: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Prós: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Contras: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Contras: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Contras: "I don’t know why they keep making boarding with stairs and bus."

Prós: "Boarding for BUsiness class was fine. Seating was cramped."
Contras: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Contras: "Couldn't make the connection....Overall....an aweful experience!"

Prós: "The friendliness and courtesy of the staff."
Contras: "One piece of my luggage was left behind in Paris."

Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Prós: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Contras: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."

Contras: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Contras: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"

Prós: "Super fast boarding and smooth takeoff"

Contras: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Prós: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Prós: "I would like to come on time each trip because I got two late time before with airfrance"

Contras: "I was asked to change my seat repeatedly"

Prós: "Charmingly nice crew and involving captain"
Contras: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"

Prós: "The crew, the service, the food and beverages"
Contras: "The 3 hours delay"

Contras: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Prós: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Contras: "NA"

Prós: "On time after latish start"
Contras: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"

Prós: "Hospitality of the flight attendants"
Contras: "Toilets could hv been cleaned more often"

Prós: "It was Amazing staff helpfull and fresh.. love it"
Contras: "Flight of almost 3 hours was not entreteiment at all just magazines."

Prós: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Contras: "Some toilet facilities out of order and some slow service"

Contras: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Prós: "Short & easy flight"
Contras: "All ok"

Prós: "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Contras: "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."

Prós: "Efficient on and off Staff polite and helpful"

Contras: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Prós: "Priority boarding"
Contras: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."

Prós: "Arrived on time"
Contras: "Cattle car accommodations"

Prós: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Contras: "2 hours delayed..."

Contras: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Prós: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Prós: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Contras: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."

Prós: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Contras: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."

Prós: "Friendly crew and exit row had nice legroom."
Contras: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."

Contras: "Freezing"

Prós: "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Contras: "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."

Prós: "Standard stuff"

Prós: "The boarding process was smooth and the crew friendly. Flight ran on time."
Contras: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."

Prós: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."

Prós: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."

Contras: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Prós: "Cabin Crew and food selections were top notch"
Contras: "Seat configuration as a first class ticket was awful. Same configuration as economy class but by leaving the middle seat empty constituted first class. I'm 6'-1" and missed the legroom...."

Contras: "Meal choice missing kosher non-gluten combination."

Prós: "Disorganised and slow"
Contras: "Couldn't organise a booze up in brewery. Baggage offload took forever"

Prós: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

Prós: "I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA)."
Contras: "At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth."

Prós: "I like the flight left on time"
Contras: "There were no self check in kiosk, only 3 people working to serve 50 took over and hour"

Prós: "The service was very good."
Contras: "The aircraft was very old. The entertainment system was not work, no WiFi and no power outlet. overall it was hard."

Contras: "There was no complimentary food offered like other airlines, not even water."

Prós: "Flight as always great"
Contras: "Delay made me miss two meetings"

Prós: "Crew was nice and we all have individual video screens"
Contras: "No charging stations for electronic devices"

Prós: "N/A"
Contras: "My previous flight was delayed at the start and further in flight so I missed my connection. LHR makes too much use of buses."

Contras: "My main issue is that I wasn't adequately informed that it was a codeshare and that I could choose my seats ahead of time"

Prós: "Service and price"
Contras: "Nothing"

Contras: "Heavy delay.."

Prós: "Flight was great, processed quickly both sides. Cabin crew were lovely."

Prós: "Everything was great , food was excellent and included clotted cream !!!!"
Contras: "Nothing"

Prós: "I had a whole row of seats to myself"
Contras: "Length of the flight haa"

Prós: "Lots of space. Decent food."

Prós: "Very helpful crew, smooth flight, choice of small meal - great"
Contras: "No entertainment but it is a short flight"

Prós: "Liked that my wife and I could have a two seat row to ourselves."

Prós: "Boarding was quick"
Contras: "Lack of communication about delays."

Prós: "The crew on the plane were pleasant and helpful in a difficult situation."
Contras: "I didn't like that the plane was late, at a different gate that planned and wheelchair assistance did not catch up with the changes. The consequence of the two situations is that I missed my connection to Chicago. I also didn't like that the airline now charges for even a cup of coffee."

Prós: "He was courteous, highly efficient and kind. Also, Captain J. Cook made a very smooth landing."
Contras: "Bread could be more defrost or warm. But cold bread seems a common thing on airlines."

Prós: "Staff, timeliness and overall flight experience was above average."
Contras: "The entertainment system can be improved."

Prós: "Clean plane with good crew"
Contras: "Come on BA, you are meant to be a service airline..... not completing with EasyJet and Ryanair....."

Prós: "The dinner on the cross Atlantic flight was good. Crew was nice"
Contras: "I'm a senior citizen trying to stretch funds to travel -- paying extra for an early seat assignment is not in my budget. Logging in 24 hours ahead to get a seat was incredibly inconvenient--I happened to be in a museum and without WiFi. (It could have been in the middle of the night or on a connecting plane.) I then had trouble entering all the required data and was finally told I had to wait 24 hours to try again-- that made no sense because I had to be on my flight 24 hours later. As a senior citizen who struggles with using the internet, it is particularly difficult. PLEASE let people choose a seat when making a reservation WITHOUT charging extra."

Prós: "Flight on time, good crew, got a direct gate position at FRA."
Contras: "Legroom in Club Europe is poor, seating in the front rows should not have been densified so much."

Prós: "Flight on time, flight attendants were great."

Prós: "The flight left on time and arrived on time The open skies lounge in Orly The meat and cheese platter was pretty good"
Contras: "The club sections have three seats with the middle seat blocked so it is like you are in coach nothing special at all. Easy jet with paying for up front seats is better value."

Contras: "Never made the flight"

Contras: "Soft drinks, bottled water, and a snack were not included free of charge on this flight. My fellow traveler asked for some tap water since she didn't want to purchased bottled water, but the flight attendant forgot to bring the water."

Contras: "Flight was operated by Qatar Airways due to strike of some BA union. Aircraft was old and seats not very comfortable. Boarding process was a bit haphazard. (No row-by-row boarding). Even though it was an international flight, there was just a plain sandwich for food."

Contras: "Seating in Business Class is not satisfactory. Compared to Virgin, American and Delta, it is sadly lacking. No shelf to put water, book, etc. lighting not good and footrests aren't easily worked."

Prós: "Quick, smooth flight"
Contras: "Landed over 40 mins ago and still waiting to get off the flight."

Prós: "Need full quality service!"
Contras: "Limited service!"

Prós: "full flight but well staffed and attentive. Great entertainment options."

Prós: "Customer service was really nice from checking bags in to the in crew flight team"
Contras: "No complementary drinks and no entertainment"

Contras: "No entertainment! While you have to check in your laptop and iPad!"

Prós: "I loved the crew - they were very helpful and communicative. The food was also good, and I enjoyed the movies."
Contras: "My seat would not recline, so when the lady in front of me reclined her seat, eating and watching movies became difficult. The crew were very helpful in trying to solve the problem, but the seat was broken so they could do nothing to help me. They offered to move me and my son, but we had settled in and so decided to decline the offer."

Contras: "Not really friendly. Nothing to drink. Super separated from my husband. Baby crying the whole time."

Prós: "checking in was endless. boarding was fine. seat was tiny and uncomfortable. food and drink were ok. all in all pretty ordinary."
Contras: "very slow check in. very close together seats with little legroom. film was good. meals not memorable. staff polite."

Prós: "arrived safely and on time"
Contras: "Nothing was included. No snacks, not even pretzels or peanuts. No beverages unless you wanted to pay for it. No entertainment, such as music or TV shows (flight too short for movies.)"

Prós: "Staff excellent, check in straight forward, and very pleasant and quick flight."
Contras: "Very long bus ride from T5 to the Boeing 777, which seemed a little "tired". Seat in Economy Plus showed evidence of previous spillages, screen was smaller than I recall on previous flights."

Prós: "Inflight crew was good and polite."
Contras: "Made me go in economy class que to enter the aircraft inspite of I having paid the 3 times more expensive business class ticket. Business class seats were too small and uncomfortable compared to the other airlines. Loos and facilities were not in accordance compared to the other airlines."

Prós: "All perfect !!!"

Prós: "First this flight wasn't operated nor flown byfinnair. We were delayed leaving Berlin, which made us delayed getting to London, they rescheduled us, delayed leaving London (we paid for direct route to Dallas, we were rerouted to Chicago), delayed getting into Chicago, missed flight to Dallas, had to stay in chicago overnight, delayed leaving Chicago, arrived in Dallas 23 hours after supposed to be home."
Contras: "That it wasn't even Finnair but that's how it was sold to us, that we paid for direct route, but we weee sent to another city and had more legs on flight."

Contras: "Plane was late boarding, updates were not prompt."

Prós: "I'm sure there was something but nothing comes to mind."
Contras: "Lack of assistance regarding my missing belongings. Incorrect information relating to landing card to be completed when arriving in London. Stretching over me to pass food etc to passenger sitting facing other direction, and literally millimetres from my face, without any politeness having to do it. Configuration gives no privacy as you look at the passenger next to you. Functions of chair did not work. Pillow was thinner Than a piece of paper. Crew showed no concern."

Prós: "Discreet and attentive customer service"
Contras: "Foot rest did not fully deploy. The remote for IFE was stuck I the cradle"

Contras: "overall service and inflight entertainment"

Prós: "Polite considerate staff and more comfortable aircraft."
Contras: "Shame there are no free snacks or drinks on board anymore."

Prós: "Still love their use of decent reclining seats, and the boarding procedure and cabin crew are generally lovely."
Contras: "£6.50 for an alcoholic drink is a joke. The fact that they had also run out of most mixers (including diet coke) as well as the sandwiches on my return flight to LHR from ATH shows how poor their service is. I was also refused ice for my warm coke zero (since they didn't have any to buy I thought I'd ask for some for the one I had bought in the airport). Shocking!"

Prós: "First time I have used assisted travel for myself and husband and it made a huge distance Flight was very good with excellent service in club class"
Contras: "No dislikes"

Prós: "flight departure and arrival were early. check in was easy even though I arrived at the airport late due to weather."
Contras: "extra baggage and overweight fees are excessive"

Prós: "It didn't crash, which is always good."
Contras: "Not enough food for a 2.5 hour flight at dinner time. I ended up really hungry, which is ironic as I'd just left Hungary."