Pesquisa voos baratos para Joanesburgo

Prós: "All okey except earphones issue .. doesn’t works to be connected"

Contras: "They do not understand the word priority at Doha airport. Business class passengers boarded last."

Prós: "N/A"
Contras: "We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality."

Prós: "Food was ok"
Contras: "There should be someone to guide for connecting flights"

Prós: "Food and leg room"
Contras: "All was fine"

Contras: "The vegetarian option for breakfast was a stale waffle with apple compote. Inedible."

Prós: "Food selection. However, the snacks need to be readily available on long flights."
Contras: "Entertainment is lacking behind other international carriers"

Prós: "Não há nada a comparar com a Qatar, atualmente."

Prós: "Everything"
Contras: "It could be better if they serve food from Doha to Islamabad."

Prós: "Everything was good"
Contras: "Veg Food"

Prós: "The airplane and clean"
Contras: "The seats destination between them very small"

Prós: "Very poor Service on a 16 hour flight"

Prós: "The crew were very friendly and helpful."
Contras: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."

Prós: "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Contras: "We did leave a little late but it was out of the control of the pilots and flights attendants."

Prós: "There was adequate seat room. The device was good."
Contras: "There was nothing I didn’t like."

Prós: "Staff was great"

Prós: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Contras: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."

Prós: "On time Very convenient price compared to other airlines"

Prós: "Hotel to freshen up was great idea"
Contras: "Visa took forever. Ended having only 2 hours at the hotel"

Prós: "On time flights, orderly boarding, plenty of room for carry on luggage, no overcrowding, connection through Doha airport was nice as it is not crowded and has plenty of shopping options."
Contras: "Too many crying babies on board, food was just okay, crew were also just okay, entertainment system didn’t always work, cut out well before landing and took forever to reset."

Prós: "I took advantage of the upgrade offer, and it was well worth it."
Contras: "Too many mosquitoes, but I'm not sure how they could have stopped them coming on board."

Contras: "Seat to LA was broken"

Prós: "smooth flight"
Contras: "- the baggage drop off counter guy was rude, so was his supervisor, they forced us to check our carry-on luggage and made it as they're doing us a favor for not checking our backpacks - there was a problem with the flight and got delayed 90 min, we missed our connecting flight and had to stay in DOH airport overnight - the food was really bad compared to other flights by QA, my wife got food poisoning from their food"

Prós: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Contras: "When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."

Contras: "Seat number was the same but different position from one reserved online"

Prós: "Heavenly for an airplane ride!"

Prós: "The crew aboard the flight were kind and thoughtful and definitely oriented toward service."
Contras: "The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled."

Contras: "Same as above"

Prós: "The friendliness of the staff from check in to arrival!"

Prós: "Great crew members. Very friendly and helpful. Qatar Airways is great about providing pillows, blankets, ear plugs and eye masks. Really good food as well."
Contras: "The seats were very close together. With the tray folded out it was right against me without being extended. Leg room was cramped."

Prós: "I freceuntly fly between the US and South Africa and only fly via Qatar Airways, and every experience thus far has been great. The food is good quality, friendly crew and I would recommend it to anyone."
Contras: "The sandwiches are a little dry and movie selection a little limited."

Prós: "smooth and on time with efficient service."

Prós: "just enough time in Doha between flights. Not too long not too short!"
Contras: "Asian vegetarian food can be of better quality."

Prós: "The crew who were dedicated to our row came by and introduced themselves individually. They came frequently to ask for anything I required. They prompty responded to a request call. The lavatory to passenger ratio for Business class was excellent and I never had to wait for more than a minute. The food was very good but there is room for improvement."
Contras: "Some of the bread and croissants were not really fresh. Fresh fruits were also very limited and not properly ripened."

Prós: "Unfortunately..."
Contras: "...as mentioned, I don't have the pleasure of rating this flight because of the boarding delays and missing the flight. Very disappointing."

Prós: "Great selection of movies and tv shows"
Contras: "Entertainment screen is too dim even on highest brightness setting"

Prós: "Service of air stewards very friendly and polite"
Contras: "This goes for Qatarfigjta from harare to Doha and Doha to Washington DC and back. I am not going to give individual report on each one. Food - my daughter could barely eat anything and the vegetarian meals were stone cold most of time. It was hard to eat at Qatar airport because not only is the food terrible (Burger King and bad Asian food) but outrageously expensive. Our media system did not work for one leg. ** way to many ads on your media system. Every time you watch a new TV episode, you have to sit through 5-6 ads for stuff that is not interesting and the same each time. ** plane info on media system keeps reverting to Arabic even when English is indicated as preferred la gauge. We had to place our iPads in checked luggage for flights from harare to USA as we went through Qatar. *** I asked for quiet seats and was given seats near kitchen and toilet even though I booked in hours in advance. One leg had my ten year old daughter and I in different rows even though I checked in 4-5 hours in advance Of flight . ** staff moved my hand luggage without my permission and without informing me - it was stressful trying to find it."

Prós: "Excellent experience overall, the food was decent, the seats were comfortable and had enough space for me at 6ft tall, the staff were very friendly and helpful, entertainment selection was good with plenty of new movies out. I had no problems with my layover. The baggage allowance was great as I had extra luggage from my trip. I'm very happy with their customer service, the day before my first flight I received a phone call from Qatar's customer service saying that due to delays I wouldn't be able to make my connecting flight to Edinburgh so they would like to book me on another flight instead of me having to wait 24 hours in Doha. I was thoroughly impressed with this service."
Contras: "I did not have wifi available from Doha-Johannesburg"

Prós: "The flight was not full so there was room to stretch. And the crew was more friendly because they were not overwelmed."

Contras: "horrible customer service at the airport. very unaccommodating."

Prós: "Nice and spacious aircraft."
Contras: "Some confusion on Hindu meal and vegetarian meals."

Prós: "Great crews, excellent airplanes, wonderful in transit experince."
Contras: "In flight coach meals were average."

Prós: "On time departure, friendly crew. Comfortable seats for economy class, plenty of entertainment options. A pleasant experience"
Contras: "The food was okay. The hot wrap/calzone served first was not very tasteful. The breakfast/brunch was better. Not much to dislike overall."

Prós: "food was decent and the staff on the plane were pleasant."
Contras: "Qatar airlines blatantly lied to me on several occasions and treated me like I was dirt. They lost my baggage and re assigned my seat several times each time pushing me further back into the plane and eventually putting me into a crowded row when the plane was virtually empty."

Prós: "Again on time and effortless boarding made the overall experience a good one."
Contras: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."

Prós: "First flight was okay"
Contras: "My return flight then follow on with Qatar airways to Baghdad was cancelled and they didnt tell me that on my first leg i could have stayed longer as i was re directed to a later flight making my total layover 18hrs in Doha i rather have stayed in Philippines that extra 8 hrs"

Prós: "Very comfortable, great staff, entertainment options were huge! New aircrafts with comfort in mind."

Prós: "The service from the crew was amazing"
Contras: "The food was not bad compared to some air lines"

Prós: "The friendliness of the crew."

Prós: "Friendly crew"
Contras: "It was okay"

Prós: "Yes comfortable flight"
Contras: "Toilets to be checked for cleanliness more frequently."

Prós: "The flight was on schedule, departure and arrival."
Contras: "The seats were very narrow."

Prós: "Seat was okay and the laptop bag considered an extra carry-on was not good and I had to consolidate."
Contras: "Qatar airways allowed us to take both separately and we could take up exit row if available without payment"

Contras: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"

Prós: "Smooth flight"
Contras: "I wished I was in business class..."

Prós: "Great service and attitudes by staff."

Prós: "Direct flight"
Contras: "South African airlines allowed me to reserve a seat. But Emirates didn't have it in the system when I checked in."

Contras: "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."

Prós: "I love everything about Emirates."
Contras: "N/A"

Prós: "Nice flight sttendents"
Contras: "Seats too small"

Prós: "Efficient and good actually good for airline food"
Contras: "Electronic equipment a bit out dated and below standard"

Prós: "We survived"
Contras: "Plane was cramped and old. We watched all of our luggage sit on the tarmac and told attendants who did nothing. Who knows when we will get it back"

Contras: "No"

Prós: "I love everything and I will flight with them again . A very positive experience."

Prós: "Good leg room"
Contras: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."

Contras: "We were seated towards the back of the economy class and by the time the crew reached us, they ran out of the menu options and we were forced to take left overs"

Prós: "Crew was friendly, food was good and entertainment great. Space between front row seats in economy class was good."
Contras: "all good."

Prós: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Contras: "Just the coffee was terrible lol,"

Prós: "Service"
Contras: "Cabin temperature in the Economy section was too cold with cold air blasting from AC vents The staff did nothing to change this in spite of several requests from different passengers"

Prós: "The food, drinks and entertainment we’re excellent. I also watched the staff caring for another passenger who was frequently summoning them for small requests but the staff was always patient and cheerful with him."

Contras: "I understand that the cabin crew’s job focus is not to serve drinks and food to passengers. However, I would’ve expected well-mannered employees from Emirates. I was on an aisle seat, a steward bumped on my arm quite roughly and he merely continued walking. Not even a word was said."

Prós: "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
Contras: "Nothing"

Prós: "Food was good"
Contras: "Less attention to my two kids"

Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"

Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"

Prós: "I loved the layout of the plain and its size. It can fit a lot of people and you can definitely see that Emirates prides in their airline."
Contras: "We were sitting in row 36 (D,E,F,G). Everything was fine until we realized there was a leak in the plane. On take off and landing the A/C leaked all over our clothes and seats. When we reacted and stood up, the flight attendant screamed at us and told us to sit down. Afterwards, the flight attendant asked us what was wrong and she had realized that the AC had leaked on us. All she did was put towels on our seat and walked away. For at least 10 minutes I had to raise a towel to catch the water from dripping onto our heads during lift off and landing."

Contras: "The seats are small , its hard to move, sleep or to do anything For 15 hours flight you need a little bit more space. But everything else was great"

Prós: "The food Staff is superb My niece enjoyed the most. The crew clicked photos with her and made her moments memorable."

Prós: "Friendly crew, great extras, great food. Superior experience with this airline."

Prós: "Over all experience"

Prós: "The crew and flights were very good,I could not find any fault with them."
Contras: "I require assistance due to a spinal injury which makes walking and standing difficult but not impossible. When we arrived at Dubai I was told my name was not on the list for assistance even though I had been taken to the flight in a wheelchair and informed check-in and flight crew. The Emerates assistance people made it seem as if they were doing us a favour by assisting us,made us stand around waiting for a buggy then for the train at no time did they show any respect or compassion for the people they were supposed to be assisting."

Prós: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Contras: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"

Prós: "On time departure"
Contras: "No food at all, the same flight in the other direction had food."

Contras: "Rude and racist cabin crew!"

Prós: "The crew member was excellent,she went all out to make my journey easy and comfortable.I have sent an email to her superior,please use her as an example.if all attendants can serve and see to passengers like her will be beneficial for emirates"

Prós: "Friendly staff awesome planes wonderful experince"
Contras: "Service was a bit slow. Drinks and food took quite sometime to arrive."

Prós: "It was a smooth flight"
Contras: "It was ok"

Prós: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Contras: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."

Prós: "So comfy... Great service. Wished the flight was longer b"
Contras: "Nothing"

Prós: "As commented above."
Contras: "As commented above."

Prós: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Contras: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."

Prós: "Compare Air Portugal who flew this part to Emirates is like comparing chalk and cheese. Air Portugal need to up their game."
Contras: "Cramped, very poor boarding. TAP should reduce the recline of the seats to give more comfort for those behind. More and more airlines are reducing the recline to save annoyance to others."

Prós: "The staff were wonderful and efficient. The toilets were clean and the food was much better than my first flight with emirates although the portions were small on the main meal with only four spinach ravioli offered in a tomato sauce."
Contras: "Passengers do not fit on to their seats and overflow into the space you are occupying which is so tiny as it is. There is not enough room to even reach down to pick something up if you drop it. Overhead lockers are full. I think planes either need to be redesigned with sleeping compartments (such as the second class compartments the trains have) for overnight flights or seats need to be slightly larger to make up for the fact most people are larger today."

Contras: "Flight lisbon/Dubai 8 hours delay,slepping one night in Dubai and after 15 of my arrival in Durban no luggage."

Contras: "THe Hostess was not attentive and had to ask for things a few times. No goody basket was given although some pax did get it."

Contras: "There was a delay"

Prós: "I was able to receive a vegan meal, though I didn't make an early request. The attendants were very kind and graceful. Thanks for the newspaper."
Contras: "Reliance on electronic entertainment"

Prós: "I’m very disappointed by the supervisor treatment at the time I was checking in and weighing my luggage. It is very frustrating to see that I was forced to pay US$ 175 for an excess of only 9 Kg. Even after I told him that my other luggage didn’t have the maximum weight he insisted either to throw away my items or pay the amount. The supervisor was ready to either not let to board the flight or leave my luggage. I could have appreciated if either charged only extra 9kgs or move the excess volume to check in luggage that was not full. The supervisor was not ready to listen and he constantly treats me in a disrespectful manner. Given to the mistreatments I had I have vows not to travel with Emirates anymore and also advise my friends and colleagues not to use it. I hope you will use this feedback to improve your customers services."

Contras: "The airline lost my bag in transit. It took them 4 days for me to get it."

Prós: "The crew was super friendly and attentive. Best in flight service I have received in a long time."
Contras: "The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack."

Contras: "Flight was 90 minutes late."

Prós: "Good crew, food was good for airline food. Entertainment offerings were good."
Contras: "Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats."

Prós: "Crew was great, seating comfortable."

Contras: "seat comfort"

Contras: "Delayed flight."

Prós: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Prós: "Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable."
Contras: "The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers."

Contras: "The flight was delayed by more than two hours leaving from Delhi to Zurich and by more than an hour leaving Zurich to Chicago. The service on the Delhi Zurich flight was minimal, inflight entertainment did not work in spite of the crew trying to reset, the bathrooms were AWFUL!"

Prós: "Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks"

Prós: "The food was great. The service is excellent. Swiss Air gets an A+."

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Prós: "Nothing, flight was cancelled after I electronically checked in"
Contras: "Flight was cancelled"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Contras: "Did NOT know ticket was economy light!!!! I WAS UPSET WE HAD TO PAY BAGGAGE FEE!!!!"

Prós: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Contras: "Nothing!"

Prós: "Very kind crew. Great food. Nice leg room even for economy."
Contras: "This was one of the most empty flights I’ve ever been on. With that, lots of room for carry on baggage. I fail to see why it was necessary at all. It delayed my journey when time was of the essence."

Contras: "It was torture in the cramped seats"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "Friendly and caring attendants. Smooth flight. Good condition of the aircraft."

Prós: "Crew very courteous as usual"
Contras: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"

Contras: "Seats are very cramped"

Prós: "The view out the window."
Contras: "Delayed, no leg room. No refeshments."

Prós: "Chocolate Mövenpik ice cream"

Prós: "Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day."
Contras: "Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate."

Prós: "The food wasn’t bad"
Contras: "Business seats suck"

Prós: "it was the same plane, just a different crew so all remains the same"

Prós: "Check in easy"
Contras: "Weren’t told enough about delays ... very tight seating crew was friendly"

Prós: "The service and food are very good."
Contras: "Tight space for business class."

Contras: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."

Prós: "Air hostesses were very courteous, friendly and the cabin was clean and comfortable. My flight from jfk to Geneva (then Zurich) was cancelled due to weather in Geneva (Swiss 23) so I got upgraded to a delta flight to Brussels then to Zurich Comfort+ !!! Thank you!"
Contras: "Flight from Zurich to Johannesburg: Swiss 288 (airbus a340-300) Sat in the last row of the Swiss air flight, economy, which was okay but our whole row video enternatinment system didn’t work. You’d pick a movie and it wouldn’t play. The games, camera and flight status animation all worked but not the movies. Air hostess tried resetting , still nothing. But it was a great opportunity to have a lovely conversation with my new German Friend Barbara and read my book! More lactose intolerant alternatives for breakfast which had much (cheese, yogurt, croissant) Other than those two , excellent flight. Thank you Swiss!"

Contras: "They rebooked me on a later flight this same day. This flight to Geneva (change of airports) was late and the flight to Vienna took off with no passengers from our flight, after we were told it would wait. ' I paid for premium seats and did not get rebooked for the same. I am sitting in the Geneva airport for 7 and 1/2 hours, losing my meetings in Vienna. I never expected such poor service from Swissair."

Contras: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Prós: "Fast, on time."
Contras: "No entertainment at all, super uncomfortable"

Prós: "Great service"
Contras: "Super slow boarding. Long lines at check in"

Contras: "My seat did not recline and my tv did not work"

Prós: "The seat is designed beautifully. Staff and crew incredibly nice."
Contras: "Movie and TV choices were so limited. You really need to add more options. I found only 1 movie I liked."

Prós: "+ Crew, professional and polite."
Contras: "- food unevenly cooked - No entertainment - Small toilet"

Prós: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Contras: "It was delayed a little."

Prós: "The crew on board was kind and polite when they had to deliver bad news"
Contras: "2 hour delay due to a morning delay at Barcelona, although that seemed odd. The delay was known early that morning. Flight from Barcelona to Zurich doesn't take long. Seems they could have rerouted, or at least sent an email or some notification. Also, the boarding staff at Zurich is rude and random about whom they let onboard with larger luggage or not. They held some people but not others. Middle seats have metal polls, making legroom awkward."

Prós: "Service on board is good to very good. Food tasted fresh and was hot. Wine was good too. Chocolate the best! P{eter Hz"
Contras: "I as a "loyal' flier (app 50 years flew Swiss and SwissAir resp.) am disappointed that I have to pay 29.- for the seat reservation.I think this is outrageous. Also there used to be a "senior discount "; It is gone ! Peter Hz"

Prós: "All was good except the snack - it was ok"
Contras: "n/a - quick flight"

Prós: "Crew handled it well"

Prós: "Great customer service."
Contras: "Breakfast was a strawberry yogurt, orange juice and a croissant. Sugar free options ie. Eggs, rye or whole grain bread are a few examples of sugar free breakfast items that could be provided."

Prós: "The food,crew and flight were flawless. Our flight scheduling had us connecting within a thirty minute period in zurich and we had to run to catch the flight. Probably would have missed the connection if our 26 year old son didn't run ahead. Too much drama and no one from swiss air to help. Suggest more time for transfer in the future or someone to guide passengers. We were nit the only ones. However, we did make it as did the others ( luggage too!)so kudos to swiss for waiting"

Prós: "that the movie stayed on while people were filing out which made it less frantic and more chill. the lines at immigration were terrible"
Contras: "the calzone served just before landing was tricky because the inside was soupy and it was messy to eat"

Prós: "Crew was great! Boarded quickly! Alot of movies to watch!"

Prós: "Crew was very kind and accommodating."
Contras: "I was unable to choose my seat online due to Swiss system issues and when I called, customer service was completely unhelpful despite the 25 minutes I had to wait for someone to answer."

Prós: "The planes took off and landed smoothly"
Contras: "Short connection time - way too short for this size airport. Never book a transfer in Istanbul with less than 2.5 hrs connection time. The airport adherence to covid social distancing rules was a joke. I think it was the worst experience and provoked a lot of stress. The boarding was also chaotic and business class did not board separately. The Meals on board were poor - fish or lamb (smelly) they quickly run out of pasta in business class. This whole experience was bad."

Contras: "New Istambul airport requires walking 20-25 minutes when arriving and the same amount when departing. Even if huge you need to take a bus a walk under the rain. Bad planning"

Prós: "Love love love this airlines! I wish the US carriers were like this!"

Prós: "NOTHING"
Contras: "No options to change booking and the one given was absorbant pricing"

Prós: "Nothing"
Contras: "Nothing"

Prós: "The staff the staff the staff. They made the trip so enjoyable. The A330-300 aircraft was smooth and silent. Very impressed"
Contras: "The seats in business class were not as soft as they could be but very impressed overall and good value for the cost of the business class ticket"

Prós: "almost everything"
Contras: "Old entertainment system with no choice of movies"

Prós: "Crew was very helpful & friendly. Cabin was well pressurized."

Contras: "Air in the cabin to dry"

Prós: "Nothing. How can anyone overbook a flight and want the passengers to pay the price. Food is horrible. Will never book with this airline again"
Contras: "Everything. Customer service is horrible"

Contras: "Options for vegetarians were not really good."

Prós: "First leg (Mia to Instanbul) crew was excellent!"
Contras: "second leg (Istanbul to Johannesburg) crew were rude!!!"

Prós: "Crew was good Comfortable seats"
Contras: "flight was bit hot food could have been better entertainment unit touch screen wasnt responsive on flight"

Prós: "I had heart surgery and they would not refund us the money Even after I got a note from my doctor that I would die on the airplane from the cabin pressure change they did not care"
Contras: "Nothing they suck"

Prós: "they provide such a great service so that I cannot find anything else to complain."

Prós: "We like that everything was on time. The food service was excellent and we enjoyed that entertainment was provided on such a short flight."
Contras: "The boarding process on the flights between Istanbul and Sofia were somewhat chaotic.We had boarding group assignments, but there were no announcements for these groups."

Prós: "Service, food, staff—all excellent!"
Contras: "The cabins on both flights were too warm."

Prós: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Contras: "Not enough movie varities."

Contras: "Very disorganized the gate checking, staff ne d hospitality training . You ESP not have time for your queries and concerns . They are always in a hurry to finish talkign to you . Poor hygiene. The bathrooms are very dirty and has nomjand soap to wash your hands . Male staff in board come across unpolite. ingelt inwelcomed by the male flight attendant port side at the back.?"

Prós: "I like Turkish airlines. I was able to go on a City Tour and try Turkish cuisine provided by the Turkish airlines. I wish you distribute loqum (Turkish delight) on board like you did couple years ago. Turkish, you are the best! Thank you!"

Prós: "Crew is super nice and helpful. Aircraft is pleasant"
Contras: "Food is okay but the portions are tiny."

Prós: "Good entertainment system with lots of options."
Contras: "The plane was uncomfortably warm throughout the (long!) flight, which made it difficult to get any rest."

Prós: "Everything was good"
Contras: "All good"

Prós: "Food, as always on THY, was tasty."

Prós: "Entertainment was excellent- choice of movies, music and ground cameras,"
Contras: "Food was average; no snacks or snack service which made for a long time between meals on a 12 hour flight. The flight purchased was from Venice to Houston with a connection in Istanbul. The required passport recheck and gate location at opposite ends of the terminal made this a mad dash to catch the flight. It was too little time for comfort."

Prós: "Everything"

Prós: "The crew was very attentive and the food is amazing"
Contras: "After the second hour the temperature inside the aircraft was very warm started to sweat"

Prós: "Very friendly crew, specially a guy I believe was called Gilbert maybe."
Contras: "There was no intertainment only the map. Not even music."

Prós: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"

Prós: "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
Contras: "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"

Contras: "The international transfer line in Istanbul was an absolute nightmare. I had to jump to the front of the line or I would have missed my connection despite having a 90 minute window of time to make it through. It seems this airport lacks the capacity needed to get people through efficiently based on the numbers of travelers using it."

Contras: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Prós: "Happy with all services"
Contras: "N/a"

Prós: "Nice staff"

Prós: "I eventually arrived at the destination."
Contras: "Difficult to communicate with cabin crew due to lack of English. Flight was delayed by 1 hour. General atmosphere on plane was chaotic I think due to the small plane and length of flight as large numbers of people needed to use toilets."

Contras: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."

Prós: "Two full meals, snacks and drinks, a toiletry kit, and hand lotion in the bathroom. For a very long flight, it was very comfortable!"
Contras: "They ran out of homemade lemonade with fresh mint before I got any, and by the time I used the restroom, it was relatively unsanitary."

Prós: "Not trying to be flattering here but it really is a good airline."

Contras: "delayed!"

Prós: "The variety of films on show was decent"
Contras: "The crew skipped our aisle whilst delivering the toiletry bags, some announcements were made purely in Turkish without regard to English passengers. The boarding gate from Istanbul was opened much later than the advertised times."

Prós: "excellent food, service"

Prós: "Great crew, pleasant fligt"

Prós: "The crew, as usual on Turkish airlines, was wonderful. Excellent service and patience.Warmly recommend Turkish Airlines."
Contras: "Everything was fine."

Prós: "food was excellent"
Contras: "Istanbul Airport could not tell me the gate of my connecting flight in a timely manner."

Contras: "My luggage did not come with the flight. Too short a time between Ankara-Istanbul flight and Istanbul-Accra flight. I missed the flight because of delays at Passport Control and had to fly the next day."

Prós: "Clean, orginzed, professional pilots"
Contras: "Too hot, few meal options"

Contras: "Seat was small and squeezy. More variety for food needed."

Contras: "JustFlyis a terrible company, please do not allow them on your site for ticket bookings"

Prós: "everything. it's really a good option!"
Contras: "nothing really"

Prós: "Was put in German Airport jail"
Contras: "See above. United sold me a ticket they knew would get me sent back after being detained"

Prós: "Vegetarian option of the food. Constant hydration"
Contras: "WiFi"

Prós: "Great Crew"
Contras: "It would have been better had we not had a delay of 50 Minutes"

Prós: "In general, everything was ok aboard the plane."
Contras: "The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it."

Contras: "Short boarding time.missed the flight and had to pay."

Prós: "Smooth and easy flight"
Contras: "Food and drinks served late"

Prós: "The crew was efficient. They seemed to care about the passengers' comfort. Also, even though the flight left late, they made up the time while in the air. They are the reason with I gave the excellent rating, despite some other misgivings."
Contras: "Lufthansa food service seems to have been deteriorated somewhat over the recent past. Especially the snack before landing seems laden with mayo (plain bread might have been better!)."

Contras: "For some reason there were 4 really young children seated all in the same area. Kids will be kids, but perhaps spreading them out wouldn’t make one particular area so loud and disturbing. Boarding the plane I a more orderly way would also help."

Contras: "Better entertainment"

Prós: "The seat was good, and the crew was great."
Contras: "Boarding at the gate, and not having to take the bus."

Contras: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."

Prós: "the flight got me where I needed to go"
Contras: "no boarding zones. boarding was a free for all."

Prós: "Nice to have breakfast on board"
Contras: "Arrival was a little tardy"

Contras: "No complaints. Good vegan food."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "Staff were excellent. Helped me with storing my insulin in the fridge."
Contras: "Departing the plane into steps to z bus carrying heavy bags with no help."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Contras: "Water only and.. I had to asked for it. No snacks or other drinks in my eighteenth hour of flying back from Poland :(("

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Contras: "I havent gotten on a flight yet."

Prós: "I especially like the comfortable seats with plenty of legroom. The flight was on time - perfect!"

Prós: "The service was outstanding!"
Contras: "Someone stole my phone charger :("

Prós: "That I was able to arrive at Munich Airport"
Contras: "Delay and no information or explanation and help from Lufthansa."

Contras: "We were 24 hours late for departure without warning. We only found it out at airport. Air attendant didn't take customer's complain seriously. When we asked if there were a choice for food. Answer was YES - to eat or not to eat."

Prós: "Nothing"
Contras: "Water was spilled on me by flight attendant. Luggage was left in Frankfort. Did not have clothes or medications, or daily necessities. Must wait 1 1/2 days to get luggage"

Contras: "Houve um atraso na saída de Munique."

Contras: "Flight delays,...."

Prós: "The view - flying low over the northern extremes of Canada was superb. Thanks to the pilots etc."
Contras: "The flight was late arriving at Frankfurt. I requested a notification to my connecting flight. Crew member frowned, turned away and in formed me, "We don't do that". I ran to the Connecting Lufthansa flight and barely made it on time."

Prós: "great flight attendants - very friendly and attentive"
Contras: "The landing was extremely turbulent - an announcement from the pilot would have been nice."

Prós: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Contras: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."

Prós: "Punctuality"
Contras: "No entertainment"

Prós: "First leg got cancelled and missed all connections. So frustrating!"
Contras: "Gate agent in GRR rebooked a flight the next day, which is too late for my event in Florence. When I called Lufthansa to see if I could get on an earlier flight, they could no longer help me because the new reservation was with United."

Prós: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Contras: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."

Prós: "Houve atrasos mas saídas"

Contras: "The on board entertainment sucks you need to upgrade"

Contras: "The cabin got a little hot during the night and made it hard to be comfortable. Also, the seats lean pretty far back so I had little room in front of me when the person sitting in front of me leaned their seat all the way back."

Prós: "Everything"
Contras: "Not a thing"

Prós: "Everything else."
Contras: "Boarding was chaotic."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Contras: "Economy class felt like a punishment. It seemed like I was forever being reminded that the business and first class passengers were treated better. I'm not talking about perks like free champagne, but asking the economy class to enter the airplane from the rear using a lower standard stairwell ramp seems bizarre."

Prós: "Short flight Ease of checking in Meal provided"
Contras: "Time of flight changed by two hours earlier w/o being notified No entertainment Flight delayed due to passenger"

Contras: "It was delayed by 9.5 hours!!!!!"

Prós: "Service was great."
Contras: "Boarding process is a bit chaotic since they dont go by group, but by class. Seats in Business class are no different than economy."

Prós: "Very comfortable flight."

Prós: "This was my first international flight, and also first on Lufthansa, and I was thoroughly impressed. We traveled with another couple who've flown internationally multiple times, but this was their first Lufthansa flight as well, and they said it's the best they'd had. The crew were all excellent, friendly, and accommodating. There was plenty of entertainment options, refreshments, and snacks. The food was very good-much better than I'd expected. I appreciated that there were pillows, blankets, and headphones readily available as well. I'll try to fly Lufthansa every chance I get when flying internationally."

Prós: "Check-in was quick, only 4 parties ahead of me even though I arrived at the airport only 60 minutes prior to departure. Cleared security quickly too. Aircraft new and clean. Breakfast, excellent omelet, and crew extremely attentive to our needs- offering 2 drinks instead of other airlines which just give one and makes you feel that is all you deserve."
Contras: "Couldn't have been better."

Prós: "Crew attitude - so much better than on the indifferent and even hostile US carriers"