Pesquisa voos baratos para Isla Mujeres

Contras: "Gate agent @ LAX calling every single passenger with a lot of noise around couldn't hear. I had to go and check myself a couple of times."

Prós: "Food was amazing tasted and seasoned well. Not bland, really good salad and chicken."
Contras: "Delay. (liked kayak delay updates tho!) crew not very attending and it looked like they didnt care. In order to keep folks busy because of the delay. They gave out immigration and customs papers out, but refused to give pen. I literally didn't had one and answer from the crew was like that. " Excuse me do you have a pen by any chance?" . "NO! I dont! asked them" pointing out to other crew members, -this is the best part- the female stewardess had clearly visibly a pen in her front shirt pocket! Sitting around and trying to kill time and no pen still. While busy with food and other stuff, i fell asleep. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. ( please note he marked on his check board, who is getting which meal on the first class)"

Prós: "Nice flight nice crew just about as good as you would want"

Prós: "We loved Jaimie and Dana with Delta, two super nice ladies working at check-in and bag drop counter. We were running late and a bit confused, both of the ladies helped us with the whole process, re-assured is that all will be well. They did so with a great genuine attitude. Thank you again Jamie and Dana :)))"
Contras: "More leg room wouldn’t hurt!"

Contras: "That we did not have a seat assigned"

Prós: "The KLM ground staff were extremely helpful and reassuring when there was confusion with my ticket."
Contras: "I booked KLM flights (Cork - Tampa return) but the planes were in fact Aer Lingus and Delta. So I have no idea what KLM is like. When I checked in at Cork the ground staff could only give me a boarding card for the first flight. For the second one she said I would have to go to the Delta counter in Amsterdam. It was difficult to find a counter there or staff as check-in was all by computer. The computer kept saying 'error' when I put in my code. I eventually was directed to a KLM desk (nicely hidden). I was told that my seat no longer existed. At this point the flight was ready to board. Thankfully the KLM ground staff were extremely helpful and reassuring and upgraded my ticket to economy comfort. On the way back, I could only get a boarding card for my first flight. The second two I had to collect at the boarding gate of the second flight."

Prós: "Everything was great from boarding to landing."

Prós: "Loved having the Movie and tv options on the flight, really passed the time"
Contras: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."

Prós: "Nice upgrade since we didn’t have seats! Delta was a good flight but don’t ever wanna fly on Aeromexico again!"
Contras: "Had all my jewelry stolen from my luggage!"

Prós: "Friendly service"
Contras: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"

Prós: "Flight home was excellent as there was movies to watch and and snacks twice. Crew was great!"
Contras: "Flight to Cancun was ok, wish there had been a movie on that flight. Crew was great!"

Prós: "Flight attendants seemed nice"
Contras: "Too tight in the seats"

Contras: "No offers of sandwiches on a 4 hour flight. Smooth flight - very good crew."

Prós: "Quick and everyone was friendly"

Prós: "Boarding was easy"
Contras: "Seats, the whole flight experience"

Prós: "direct flight from bdl to cun."
Contras: "reclining seats that doesnt give much room to person behind recliner"

Prós: "food was pretty good."
Contras: "a bit squashy in the seat. Inability to go online and select my seat without having to ring Delta and they do it."

Prós: "Very comfortable and didn't feel cramped. Quick flight."
Contras: "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."

Prós: "That I landed safely"
Contras: "1st class was horrible."

Prós: "The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!"

Contras: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"

Prós: "The crew was outstanding, polite, and professional."
Contras: "Seats were comfortable, but much too crowded. The seating would have been very good for children but for adults it was much too crowded. My knees were up against the seat in front and my back is sore from having to spend most of the trip twisted to try to fit into the small space. Also, my seat was is row 16 and was called a “premium” seat and I was charged an extra $24 for it. I did not find it any different than all the seats around me. What was the extra charge for?"

Prós: "nothing"
Contras: "They lost my luggage."

Prós: "Great selection of movies to watch."
Contras: "The seat-back display screen could use some updating/improving. Also, the earbuds weren't very good."

Prós: "great flight free movie going down"
Contras: "no free movie/tv coming back"

Prós: "Very satisfied. Great service"

Contras: "Dutch sub titels on fims would be good"

Contras: "The flight was delayed for 4 hours."

Prós: "On time, pretty friendly crew"
Contras: "Too small a plane for that long a trip. Bathrooms were VERY small & rare."

Prós: "Flight was fine. They were especially generous with the snacks."
Contras: "My one complaint is the bathroom layout of the A320. Two tiny closet bathrooms in the back for all of coach and a much larger one much larger one first class (which is like 5 rows with a mesh curtain for separation). The coach bathrooms are so small a normal person can barely get in and turn around to close the door. I question whether a larger person would be able to actually use them. I also saw the flight attendant actively turn away coach passengers trying to use the first class bathroom when it was open (not standing in the aisle or anything annoying like that). That's ridiculous to have 2 tiny bathrooms for all of coach and also to make people walk all the way to the back of the plane when you are seated much closer to the first class bathroom."

Prós: "Terrible customer service both on the phone before the flight, but Especially from the gate agent. Wow she was really horrible."
Contras: "The flight attendants on board were good! They helped get everything straight. Easily could have been handled by the incompetent gate agent. Wow."

Prós: "Nothing really"
Contras: "Flight delay further to the 30 minutes additional 20 min due to crew being not there"

Prós: "Outlets to charge your phone and watch movies."
Contras: "It wasnt specified which terminal to go to Aeromexico or delta. Going both ways. I had to pay a 40 dollar taxi to get me to the correct terminal .5 a mile away. And leaving in the early morning it was too dark and they convinced us it was unsafe and a 35 min walk. It’s def would be that long of a walk in Mexico since we had no idea where we were going."

Prós: "The plane was less than half full so I got my own row and slept most of the flight. Chargers and tv screens for each seat"

Prós: "Very comfortable"
Contras: "Nothing, besides the flight was slightly delayed but not by long"

Prós: "Flew in First Class. Felt very pampered"

Prós: "Quick and easy boarding. Quick flight"
Contras: "Audio entertainment quite limited"

Contras: "The line for printing the pass was not open. I showed up 2 hrs prior. After dealing with the kiosk for more than 1/2 hour. I missed my flight."

Contras: "Force me to take a bad seat"

Prós: "Entertainment and crew were great- comfortable seats, got to watch a couple of movies with headphones provided by Delta; forgot mine so I assumed I would be miserable thru the whole 4 hour flight. so glad I was wrong! Would definitely take another flight with Delta... looking into the frequent flyer program as we speak"

Prós: "The Delta check-in at RDU was terribly understaffed with only 2 agents handling baggage drop-off for a fully booked Boeing 757. I waited over 1 hour and got to the gate at the last minute. Poorly managed! The flight crew was great though! Very attentive service even in the economy class!"
Contras: "The food could be better."

Contras: "My suitcase was ruined."

Prós: "Entertainment was good. Delta staff seemed flat compared to other delta flights I've been on."
Contras: "Space. Economy on a long flight is not ideal"

Prós: "Flight wasn't full so the service was very good lots of food and snacks and we arrived early too"
Contras: "Music was a. Bit limited"

Prós: "Se had a Nice menu on board"
Contras: "No food to sell on board"

Contras: "As a Platinum AFK/KLM Skyteam member I was NOT allowed to use the Delta Lounge. On the flight the meal choice was poor and the staff were not really geared to serving regular clients. The movie choice was poor. I expected better!"

Prós: "Some of the ground staff was trying to be helpful."
Contras: "That we had to sleep like homeless people on the floor of JFK airport as the airline was not able to provide for a crew and therefore cancelled the flight. The airline cancelled the flight at 1.30 in the morning so no one was able to get a stay in a hotel not did the airline take any action towards helping the stranded passengers. We were given blankets and pillows. The best thing was the ground staff getting rude after all passengers complaining. They were basically saying we should get stuffed since we were booked for a flight next day same day. This is shameful! Needless to say that I will not fly this airline again!"

Contras: "My flight got cancelled without letting me know in advance I was in the airport and spent me hours to switch a flight I ended up arriving at a different airport and need to spend more money for über"

Prós: "The crew addressed me by name"
Contras: "Wasn't lonng eough"

Contras: "Flight delays,...."

Prós: "Friendly crew."
Contras: "Plane was delayed almost two hours due to fog but I can't blame Lufthansa for that"

Contras: "The delay of the flight without thinking of how to take care of the passengers or even appease them after almost 4hours delay"

Prós: "I arrived at the airport early and the check in staff offered an earlier flight so I wouldn't miss my connection. Crew was courteous and the sandwich on board was quite good"
Contras: "Slim seats very uncomfortable and legroom too little"

Prós: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Contras: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."

Prós: "Houve atrasos mas saídas"

Prós: "Normal Flight, short, was coming from Munchen"

Prós: "Lufthansa is by far the best airline. All crew members were very friendly and attentive. Food was also great."

Contras: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Munich airport is convenient and boarding went smoothly"
Contras: "This was an SAA plane, not Lufthansa. I have only had excellent service on Lufthansa. This flight again did not have a functioning entertainment system. I asked for this to be addressed and the SAA crew ignored the request and in the morning looked surprised to find out that several of the TV monitors had not worked at anytime on the flight. Not impressed."

Prós: "Online check in is efficient, staff both at the airport and on board are friendly and helpful. Seats (economy) are OK. Onboard entertainment is good (good choice of films, TV shows and games)"
Contras: "Food - as usual airline food is mostly inedible and unappealing. I usually eat at the airport before the flight and skip the meal onboard."

Contras: "Seats are very uncomfortable. Body wants to slide forward."

Contras: "So you book in advance, used the tarif that allows you to book your seats (row 9), check in and.... When you board you get new tickets with seat row 36 and family not together. Lufthansa has done this twice to us. My kids 8,10, 12 year old girls are well behaved and used to flying, so don't disturb anyone."

Prós: "Punctual departure, cabin crew were generally efficient and pleasant. The airshow (flight routing details) programme is one of the best I've experienced on any airline...."
Contras: "Boarding was a 'free-for-all' with no filtering of Economy passengers by zone or seat row. Less effective than Emirates in this regard. The hot snack offered before arrival at Denver was served in the final 50 minutes of the 10 plus hour flight. This meant that the service and tray collection, including the cabin preparation for landing was very rushed."

Prós: "That my bag was at Johannesburg. My first flight was delayed due to a technical issue which meant I only had less than an hour until my connecting flight. It took me almost 20 minutes to walk to the gate just in time for boarding and was pleased that my bag had made it onto the same flight. There was loads of leg room in economy which as a tall person is really important."

Prós: "Crew were attentive, but not too much. Snack was very good, and not ordinary. Orange juice very good. Coffee ok. Mag"
Contras: "Business Seats were standard seats with no extra room or comfort. No film or TV."

Prós: "Plane was mostly empty!"
Contras: "Nothing really...slightly bigger snack would have been great."

Contras: "I usually seat as much in the front as possible because that is how I like it so I can come out fast. When I wanted to go to the bathroom in the front (as I always do) the crew member told me that is only for business class. This never happen to me before. It makes not sense to cross the plane to the other side to go to the bathroom and make a queue when I know very well that there is an empty bathroom very close to me."

Prós: "text night before flight was cancelled so at least I didnt have to travel to the airport"
Contras: "Flight cancelled due to strike action, still awaiting refund or response from Lufthansa including compensation. Expect return flight also will be cancelled"

Prós: "Young crew, with positive attitude and very kind and helpful."

Prós: "I loved the abundance of movies you can choose from."
Contras: "I don't know."

Contras: "They lost 2 pieces of luggage in Munich. We are only here on 3 day vacay and will not have our bags until same time tomorrow."

Contras: "For some reason there were 4 really young children seated all in the same area. Kids will be kids, but perhaps spreading them out wouldn’t make one particular area so loud and disturbing. Boarding the plane I a more orderly way would also help."

Contras: "We missed our connection due to the delay and they could only rebook us on flights that made us miss an entire day or our vacation."

Prós: "The crew on the aircraft were polite and food was satisfying"
Contras: "The agent checking me in with my friend was awful. And the agent to collect payment for my luggage read all of my debit card information out loud several times in front of a room full of people. Outraged"

Contras: "We couldn't sit together as a family despite having seats assigned together to begin with because they reassigned our setas to someone else"

Contras: "Lufthansa is a bad airline. They are always late. Their service sucks."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "It was very smooth, the connection was great, boarding went easy, service was nice."
Contras: "Couldn't check in online and because I booked pretty late, didn't get the seat choice I wanted. I purchased the flight via the Lufthansa site, but then on check-in, I found out that the first segment was SAS, so neither the Lufthansa site nor the SAS site let me check in online."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Other than being too late it was everything ok."
Contras: "We had a very late departure but it wasn't anything Lufthansa could control"

Contras: "No entertainment"

Prós: "Friendly staff.. Good food and as we had emergency exit seats there was plenty of leg room. Unfortunately no entertainment was offered on this flight."
Contras: "No entertainment. Plane was cold."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Easy and efficient boarding. Flight attendants were very good. On time arrival."

Contras: "Boarding process was a bit unorganized"

Contras: "boarding was late and slow, arrival at Frankfurt late"

Prós: "Arrived safely; good selection of movies; sound reasonable."
Contras: "Departed and landed late; virtual no assistance in close connections; even though I paid for economy plus, the seat was terribly uncomfortable and did not properly recline; overhead cabin storage was limited and even did not easily accommodate carry on luggage; food was served cold and unreasonably small dinner and breakfast."

Prós: "We were kept informed of prigresd"
Contras: "Delay"

Contras: "Did not board flight due to above Billund to Frankfurt flight being delayed and causing me to miss this flight."

Prós: "Krakow Airport personnel ensures that passengers get tru security check out fast for the planes departing earlier. Very nice approach!"
Contras: "No issues."

Prós: "The service was fast. The employees were kind."

Prós: "the on time scheduled departure"
Contras: "the long complicated walk to terminal"

Prós: "Nothing"
Contras: "Very Negative Experience and I will never use, and strongly discourage others from using Kayak or Lufthansa or Flyus.com unless you correct the problem!"

Prós: "Very helpful people!"

Prós: "I liked having the option to upgrade to a Premium Economy seat for this long flight. It made a big difference in my comfort during the flight."

Prós: "Service"
Contras: "Only one queue for boarding. Flight late on arrival."

Prós: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Contras: "As above"

Prós: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Contras: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Prós: "Seat space was good for a short flight, inclusive of free snack and drink."
Contras: "Too much overoverhead luggage."

Contras: "I missed my flight because of MU"

Prós: "Plane service"
Contras: "1h30min delay at airport"

Prós: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Prós: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Contras: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Prós: "Entertainment, cabin crew great."
Contras: "Seat layout may now be standard but is still cramped."

Prós: "early arrival,comfort"
Contras: "late boarding while standing around waiting for pilot to ararive"

Prós: "Services were appropriate for the time of departure and length of the flight."
Contras: "Nothing really"

Prós: "The staff (ground staff and cabin) were friendly and helpful. Great to see them trying to help and going the extra mile for passengers."
Contras: "The boarding process. It is a crowded space at the gate, and the boarding ends up with long lines getting confused and in the way."

Prós: "Flat bed seats 747 upper deck"
Contras: "Lost my luggage for 7 days"

Prós: "Efficient boarding process meant passengers were all boarded in a timely manner and the flight departed on-time."

Prós: "The crew was helpful and the airplane was very impressive although we travelled using Kenya airways"
Contras: "In Paris we were not properly directed to where the flight was departing."

Prós: "I fly AMS to MAN regularly for work. There are a number of providers, but KLM far exceed the experience offered by low cost airlines, often for the same price even at short notice. You get a drink and snack; and at no annoying sales announcements. Miles club membership is free, even if you don't fly regularly well worth it as it halves the cost of cost of checked baggage. Peaceful airline with no hidden costs during booking."

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Pleasant crew. Appropriate and efficiently served snack."
Contras: "Boarding and disembarkation were slow."

Prós: "Flight arrived on time"
Contras: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Prós: "Planes were on time and connections made."
Contras: "One bag delayed as not put on flight and food could be better."

Prós: "The crew was informative"
Contras: "Inflight sandwiches"

Prós: "very nice crew"
Contras: "my baggage was lost"

Prós: "Crew was great and helpful despite oversight in my special meal."
Contras: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Contras: "Travelled business class and was ace experience"

Prós: "Very professional"
Contras: "Lost luggage"

Prós: "The seat was a little uncomfortable but the crew were amazing."

Prós: "Pleasant flight"
Contras: "We were delayed & missed our connection"

Contras: "Late departure. Rush to connect."

Prós: "Entertainment was amazing"
Contras: "Seats a bit hard"

Prós: "The entertainment was amazing"
Contras: "The seats were a bit hard"

Prós: "Just the cabin crew being nice"
Contras: "Punctuality KLM is always late"

Contras: "Flight cancelled"

Prós: "quick/efficient boarding - good staff - good food - easy flight !"
Contras: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Contras: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Prós: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Contras: "No downsides at all"

Prós: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Contras: "Transfer point needs upgrade."

Contras: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Prós: "They considered my reguest of vegiterian food."
Contras: "I have no complaints."

Contras: "Not enough leg room"

Contras: "Nothing special"

Prós: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Contras: "Boarding was chaotic and congested with not much information or order."

Prós: "Comfortable and well laid out seat area"
Contras: "Food was a little substandard for business class"

Prós: "Interior of the plane was clean. Smooth landing."
Contras: "Pilot did not avoid turbulence"

Prós: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contras: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Prós: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contras: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Prós: "We got a meal for a 1h flight only"
Contras: "No entertainment but normal for this type of flight"

Prós: "Overall everything was ok."
Contras: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Prós: "Fabulous trip with friendly, helpful staff"
Contras: "Nothing"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Nice comfortable plane and excellent crew"
Contras: "We had to wait ages for one passenger to board. This made us miss ur slot and we arrived 90 minutes late in Paris. The plane should have just left without her. The breakfast on offer was terrible. We booked through Flybe, with our reference no and a flight no that was different from Air France. We could not book in on-line with this no, and could not do it automatically at the airport either. We had to book in at the desk. Same thing on the way back, except that even at the desk, the Air France check-in man had difficulty. He told us first of all to go to Flybe desk, but we couldn't find it and had to come back.What went wrong here? It was a shambles. I hope I will get a response to this."

Prós: "I normally like to take an Air France flight. I love the food and the crew treatment. I like this French know how."
Contras: "I really don't like this new scedule at 11.00 My flight from Nantes needs to take off at 6.10 I need to leave home at 3.00 I imagine that I am not the only one with this kind of problems. Please, try to help"

Prós: "Food"
Contras: "Touch screens"

Contras: "Please be more clear about the carry-on luggage policy. I was able to take everything with me on my way to Prague, but the attendant forced me to check a bag at the gate. The requirements were very vague and I don't understand how you could bring something on the first flight perfectly fine, and then get stopped on the return flight."

Prós: "Left on time arrived a bit early"
Contras: "Small plane, tight seats and limited leg room. But the flight is only 26 minutes."

Prós: "Crew was great"
Contras: "When checking in and checking bags there was an issue with them locating the second leg of trip. We had tons of info on kayak and tripcase and the first leg they had but not full ticket numbers for second. Drama. A supervisor fixed but it was a panic. Why?"

Contras: "Chair is bad. Entertainment did not switch to english. Earphones were bad/ Food was too small and some items had no taste."

Prós: "The flight attendants were so funny, uplifting, friendly, and willing to help that it turned the flight into an alternative experience."
Contras: "The seat, food, and movie selection don't apply to what a premium flight promesses. 370 eiro upgrade is way too expensive for only a little difference. I took premium two years ago and there was a real difference, but now they cut food and movie experience to half it was."

Prós: "Nice crew, excellent entertainment, easy boarding"
Contras: "Uncomfortable seats"

Prós: "Plane comfort. Quiet Luggage policy towards children which allows to take baby car seat free of charge"
Contras: "2 meals only !!!!! on a 11h flight from CDG-LAX. Who on earth thinks it's ok to eat 1h after take off and 1h before leaving a 9h break between meals. It's cheap but not healthy. In the feedback form there was a question about a la carte meal but no one offered me the option to buy anything during the flight. The crew attitude is the worst I've seen. I have flown more then 300 times. I felt I disturbed their conversations which were more important. Once I waited 2 minutes in front of them before they stopped their private discussion. Lufthansa has a special team for A380 and they are super helpfull. Entertainment system is slow and the UI is much worst than on LH A380 and Emirates."

Prós: "Excellent food and variety of drinks, very nice crew."
Contras: "Old business class interior is OK, but seats could be more comfortable. But this is something you must accept, all old business class interiors are the same."

Prós: "flight was cancelled due to mechanical reasons, had to rebook in other flight company code sharing with Air France, than - nightmare happened - luggage has been lost for 3 days. therefore, enormous issus and problem to find luggages and to claim the ridicolous compensation to urgent needs"

Contras: "Sem qualquer entretenimento...."

Prós: "Seats were spacious with some recline. Obviously better than flying economy. Food the same as economy"
Contras: "I thought the food could have been better"

Prós: "Poor"
Contras: "Poor"

Contras: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Prós: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Contras: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Prós: "The crew and the food were great!"
Contras: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Prós: "Entertainment programs"
Contras: "New variety of food"

Prós: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Contras: "For me this part is not applicable"

Prós: "Tripulação boa"

Contras: "Tell me i would misst the next flight and that my beg will not go to the final airport."

Prós: "Tripulação excelente."

Prós: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Contras: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"

Contras: "Entertainment worked sporadically"

Contras: "No entertainment facilities"

Prós: "crew great comfortable"

Prós: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Prós: "Food"
Contras: "Entertainment"

Contras: "Baggage check in was stressful"

Contras: "Not to be late ,and not to loose my luggege"

Contras: "The fligh Washington delay more than a hour"

Prós: "Crew members"
Contras: "Up to 1 hour late and they leaved my baggage in Paris"

Prós: "It was only 2 hours"
Contras: "Small plane, no movies"

Prós: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Contras: "Le capitain et l’aterrisage"

Contras: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."

Prós: "Friendly crew, good meal and entertainment"
Contras: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Prós: "Very quiet"
Contras: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Prós: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Contras: "Nothing to complain about."

Contras: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Prós: "It was on time"
Contras: "Hard seats Boarding was 35 min delayed"

Prós: "Onboard crew was friendly. Dinner was good"
Contras: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Contras: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Prós: "Nithing"
Contras: "They were unfreindly and rude."

Prós: "The plane arrived in New York smoothly"
Contras: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Prós: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Prós: "Only the cabin crew was good."
Contras: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."

Contras: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"

Prós: "The space and the people"
Contras: "Nothing"

Prós: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Contras: "no complaints"

Prós: "quick flight"
Contras: "seats are very cramped"

Prós: "On time"
Contras: "Nisy airplane and hard seats."

Prós: "Smooth flight, got in early."
Contras: "Breakfast was average. Could do better"

Prós: "Good space in premium"
Contras: "Female cabin crew were aggressive, discourteous and frankly rude to the passengers when they had to verbally communicate. I hear this so often with American cabin crew. When I started to experience this I became aware of the same trend in regard communications with other passengers. Very unattractive."

Prós: "Friendliness of crew"
Contras: "Fourth roundtrip flight where I have been unable to use my upgrades to upgrade to first class on any of the four segments. What good are the upgrades?"

Prós: "I liked getting to my destination on time."
Contras: "The one carry-on policy was silly and included personal items. I was told to repack my purse into my backpack which was already full. The boarding staff stood over me and told me to throw stuff away in my backpack and asked why I had packed certain things. I am in the process of moving back to the US from Korea after two years so everything I had was everything I owned in the world - which included some sentimental things like a stuffed animal from my mother who passed away when I was three years old. The most infuriating part of this however was realizing that there was one other bag in my overhead bin. In fact most of the overhead bins had one to two bags and plenty of room. My repacking and humiliation was unnecessary and it was only for the morbid satisfaction of the lady at boarding demanding it. At one point I heard her talking with her coworkers about “why couldn’t they freaking listen. We announced it three times.” Well I had approached the counter prior to arrival and they told me to get back in line when I tried to ask about my purse and backpack. In additional to the frustration of all of that, I received my checked in luggage with a wheel missing. I had just bought it and now I have to ship a wheel from the vendor in South Korea or buy new luggage. Thank you guys so much for letting me know which airline to never fly with again."

Contras: "It was very cold on the flight, even with the blankets we were given."

Contras: "Very narrow seats"

Contras: "The e-ticket did not include the terminal information. As it was an Iberia flight I went to the terminal 7 where Iberia operates. However, after waiting on line when I got to the counter the attendant informed me that the flight was operated by American Airlines and I had to go to terminal 8. I ran to terminal 8 but by the time I got to the check in it was 6:15 and they said they said the check-in for the flight at 7(which was actually at 6:55pm) was closed for check-in. I was lucky enough that there was another Iberia flight (this one from terminal 7) st 8:30pm and the supervisor was able to find me a spot in that flight."

Prós: "Nothing"
Contras: "Lost luggage for more than 18 hours. Poor costumer service by baggage assistance: Too many issues to even mention it. Arrived in Cancun w/o luggages and connection to Cuba with another airline and no luggages for 2 weeks."

Prós: "We really enjoyed our flights with American Airlines. From the counter to the stop on the plane everyone was great to work with and very friendly"
Contras: "Nothing"

Prós: "First Class seating was of course better than economy."
Contras: "Flight to Maui had no Mai Tai drinks available, no heated towels, no dessert, barely any service from the flight attendant(s)."

Contras: "I didn't have enough time and had to rush to get to me connecting flight. It scared me that I might not make it to the terminal and gate in time. thanks!!"

Prós: "Price, new plane, interactive system"

Prós: "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
Contras: "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."

Prós: "The flight personnel was upbeat and friendly and we were on time. I was very glad I made the connection"
Contras: "That we were not offered even water. I was very thirsty from my run from gates B 13 to Gate E25"

Prós: "Boarding and flight were on time."

Contras: "Staff were so rude"

Contras: "The employees treated me poorly"

Contras: "I've flown a lot, and I really couldn't believe how rude the flight attendants were on this flight. They seemed very inconvenienced by their job. I gave a snack pack back to a FA bc of my allergies and she snatched it out of my hand while walking by me without even looking at me...my husband's jaw dropped, he saw it too. It was unbelievable how rude they were."

Prós: "Seats quite comfortable. Crew ok."
Contras: "Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies."

Prós: "Boarding was prompt, flight attendants polite and accommodating."
Contras: "If I am in business class and platinum status, why can't I use the lounge - which is only available to Platinum status going to LA or SF, Latin America but not to Cancun. American Airlines needs to change this policy."

Prós: "Was on time"

Prós: "Nothing"
Contras: "Nothing was together, missed connection. Had to buy a hotel in Phoenix"

Prós: "The crew and flight was great."

Prós: "This was the same crew and pilot from the flight I took to LAX. His landing was so smooth, I woke up pleasantly upon landing!"

Prós: "Everyone was very helpful."

Contras: "We boarded on time but were kept waiting 2 hours on the runway The entertainment system was broken so no screens worked the whole flight! Terrible,"

Prós: "I like the movie selection"
Contras: "The landing was horrible like slamming on the brakes in traffic. Also when I bought the ticket from Alaska Airlibes on kayak I had bought it at a higher price specifically for that. There was an American Airlines ticket that was cheaper but I opted to pay more because I thought I was flying on Alaska not American. I was very disappointed to see that I was actually flying on American once I was pro ting my ticket and after purchase and "no refund" message. I was very upset about that!"

Contras: "I am million miler in Korean air. It's a seven star airlines"

Prós: "worst experience. Airplane people not so good"

Prós: "My wife and I have flown on many airlines. This was one of our best experiences. All the staff that we came across were ridiculously helpful and very understanding. Despite us getting held up in traffic and running quite late, staff members of both American Airlines and Qantas were extremely calming and reassuring the whole way through. Flight was extremely comfortable and entertainment was fantastic. Made the trip really easy."
Contras: "Food wasn't the greatest. Barely touched the breakfast and dinner meal. Supposedly the flight had free wifi, but I honestly couldn't eat that to work for me."

Prós: "Del"
Contras: "Delayed an hour. Don't think I've had a single American flight on time. No food or movies on international flight. No blankets or pillows."

Prós: "not a lot"
Contras: "flights were re-scheduled and therefore had to travel a day early causing overnight expenses in NY. Re-scheduled flight was also delayed by an hour!"

Prós: "Quickly boarding, crew was extremely polite"
Contras: "No kosher food on board"

Prós: "New regional jet Efficient boarding"

Prós: "The flight was comfortable and kept to schedule."
Contras: "AA staff at JFK airport were rude and unhelpful. Staff onboard the flight were excellent."

Prós: "Their customer service sucks."
Contras: "Their customer service sucks."

Prós: "Top notch airline - staff is personable & comfortable seating"

Prós: "Tailwinds in our favor cut our flight down by an hour! Check in and boarding was super easy!"

Prós: "Fantastic customer service - from lounge to arrival gate. Unlike BA this airline does recognize its frequent flyers and upgrades us often to business. I fly a lot - Executive Platinum - and this makes a huge difference."
Contras: "My connecting flight LHR to AMS was on BA and they really droped the ball compared to AA."

Prós: "The crew was very apologetic"
Contras: "The fact that we were an hour and 45 minutes late leaving. I know they say weather was the cause and not their control, but every time...yes, every time I fly American there's a delay. Every time I've flown United I arrive early."

Prós: "Fabulous crew and service, absolutely fantastic."
Contras: "Having to get off!"

Contras: "No entertainment. There wasn't even a drop down screen for a movie."

Contras: "Narrow seats . No plug in for music or phone .. Bare minimum for same cost as better flight"

Prós: "Upgraded from Business to First on a transcend A321. Seats amazing, hard product is just superb on these planes. Crew good but a bit animatronic as always with AA."

Prós: "Non"
Contras: "I could not change the flight with less payment so I missed the flight and booked another one."

Prós: "The Boeing 777 200 was refurbished with the new business class pods"
Contras: "Modern cabin space"

Contras: "The crew was rude"

Contras: "The flight from Phillie to Albany was very warm. Stewardess genuinely apologized."