Pesquisa voos baratos para Isla Mujeres

Prós: "I slept with the jazz music...didn't hear a baby that was crying the whole flight..."

Prós: "Both times I flew with Swiss airlines it’s been great! Food is pletntiful, staff is very kind."

Prós: "Good food for economy , good selection of new releases movies included , small seat and leg room but not terrible"
Contras: "Made us check our carry on bag because it was too heavy and was told to get it from baggage claim on our connecting flight for it to never show up then waited in line for missing luggage for them to tell us they transferred it and would be waiting at the final destination"

Prós: "Special GF meals care on board, friendly staff, good food and drinks"

Prós: "The planes are clean and relatively comfortable."
Contras: "Extremely rigid rules. My flight was the day of the blizzard in Boston, Tues, 3/13. Despite 5 calls to Swiss to reroute me out of Montreal, an airport I could actually get to, they would not relent. I finally just drove there and a really nice agent changed my flight since Logan was closed and all public transport was shut down. Even if my scheduled flight from boston wasn't canceled (I have no idea) they were incredibly unhelpful about the fact that I physically could not get to logan in time for my flight. (Mass DOT was asking everyone to stay off ALL roads). THEN on the way home, they would NOT let me fly back to Montreal where my car was!! WAY TOO RIGID RULES. Screw the customer!"

Prós: "Everything was very good. From the staff, to the food and comfort. Excellent!"

Prós: "it was the same plane, just a different crew so all remains the same"

Contras: "Upgraded seats to Preimium. I had a metal box blocking my foot so was very uncomfortable the entire flight. Not worth the upgrade and was very surprised this seat was considered an upgrade."

Prós: "Staff"
Contras: "Seats and handling of luggage"

Prós: "It was a great flight. Even the food wad good, especially the snacks!"

Prós: "Professional crew"
Contras: "Legroom!!!"

Prós: "Very little legroom, food was excellent"

Prós: "It's swiss. everything works. always."
Contras: "i didn't like leaving switzerland. but stockholm isn't so bad. gate agent can be a bit more careful when letting pre-boards on - too many people flying to scandinavia do not seem to respect boarding priority."

Prós: "The Israeli crew on El Al were very polite and tried to help."
Contras: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"

Contras: "We did not receive the baby pram after landing. Needed to pick it up at the baggage claim."

Prós: "Short flight.."
Contras: "They gave me and the 2 other black people who were flying, the seats all the way in the back. I'm never telling the people at check in "just give me any seat" ever again! It was so obvious I almost complained to all the attendants! I just tried to keep my cool... HORRIBLE FIRST EXPERIENCE TO EUROPE!"

Prós: "Nice, clean and modern airplane with great service"

Prós: "Good service, space for people and luggage"
Contras: "Less than great food, but everyone else is the same"

Prós: "From my previous flight, the crew informed the flight attendants to LA about my condition. This crew checked in with me every few hours to make sure I was comfortable and had enough tissues and tea to make it through the 12 hours."

Prós: "Everything was great :) food is good, crew is perfect"

Prós: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."

Contras: "On the flight to Zurich the passenger behind me gave me a difficult time about reclining my seat back but keep in mind he had his reclined. Coming back to Newark the gentleman behind my boyfriend made a comment how he didn't have room due to his seat being reclined. The passenger next to us was arguing with the passenger in front of her because she didn't want that person to recline their seat back. I have never experienced such rude people on a flight and I realize this is beyond your control. It made for a very uncomfortable and stressful flight. Maybe signs can be posted or a message when booking your flight that ALL passengers have a right to recline seats and if space is an issue for your comfort then upgrade to business class for more room."

Prós: "Food usually was very bad on SWISS flights' econ class, this was surprisingly better (just better, not good). Staff were professional and polite though they spoke very loud even when most people around were asleep."
Contras: "At check-in counters, staff managing the queues did not speak English at all, same thing at the security check queue, only Spanish speaking. There should be some clearer instructions of how and where to queue at boarding. Everyone just wanted to cut queue."

Prós: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."

Prós: "Good service... good food....on time. I will fly Swiss again."

Prós: "gluten free option included gluten free bread, but meal itself was quite bland."
Contras: "in-flight entertainment screen for my and my husband's seats were not working. we complained to the flight attendant who said that they would reset the system, but they never did."

Prós: "The crew was terrific."
Contras: "Economy seating very cramped. Cramped seat conditions, inability of video screen to articulate sufficiently to allow seeing the picture when the seat ahead was reclined."

Prós: "Business Class price was 50% lower by buying the ticket on El Al site rather than buying direct from Swiss Airlines."

Contras: "Bag is missing and no one at bagga area to help! Have waited almost an hour!!!!"

Prós: "Everthing went as planned. Left on time. Cannot complain."

Prós: "The food"

Prós: "Overall this was an average international flight. But the crew and food made up for all the short comings. One of the most amazing crews I have ever experienced....and food was surprisingly delicious...even ice cream. they visited frequently with water and tea. We're friendly accommodating and fun everything that you want in a crew."
Contras: "Cramped coach seats and pretty boring movie selection.The double checking and multiple lines at boarding was a ridiculous but perhaps it's required"

Prós: "Decent food (great chocolate), polite attendants and updated aircraft"
Contras: "Contrary to most experiences in Switzerland, the Swiss Air boarding process is a damn mess! Most airlines board by rows or boarding groups, but Swiss Air does none of that. As soon as first class is boarded, they open boarding to all seats, so it's like cattle boarding a train. With Swiss Air, don't wait to get in line - do it early to ensure you get carry-on storage near your seat."

Prós: "Good service, efficient, professional"

Contras: "They lost my bag and after 24 hours, still no word on whether it's been located."

Prós: "I was amazed to get a sandwich on such a short flight!"

Prós: "Professional Staff; best food on international flight ever."

Contras: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."

Prós: "Muito bom"

Prós: "Plane as always clean, perfectly maintained and of decent comfort. Crew as always very friendly and very professional."
Contras: "Both my flight to Barcelona as well as my return flight were delayed significantly. And there was a delay on 3 out of my last four trips to Barcelona."

Prós: "I request tow time for Hindu vegi 1st when I booked and 2nd one day befor my departure with costumer service and they confirm because last tme i flue in outher airline and i had same problem and i hard good things about Swiss air but I was very unhappy and dicipoint in my flight they told me they didn't have eany information for my special .request For my bussness i fly two times a year to India next time lam not suor I will fly with Swiss air"

Prós: "crew"
Contras: "seat size and comfort. Had metal nox take good part of my footroom. small aisle. Food lousy."

Prós: "Comfort"

Prós: "Flight Attendants were very friendly. In flight entertainment good."
Contras: "Flight was delayed."

Prós: "Food was great."
Contras: "-Puking Child - Puke stayed in the aisle for about 30 minutes and then when the plane landed there was more and it wasn't cleaned up - SO much turbulence for 3 hours and no announcement was made about it. Was slightly concerning. Terrible turbulence"

Prós: "Nice entertainment options, great Chardonnay. Best I've had in flight."

Prós: "The plane was specious with plenty of leg room. This is actually essential to me."
Contras: "No info on connecting flights. If the flight from JFK hadn't arrived much earlier, I wouldn't have been able to make the flight. The food was horrible but not that important for a short flight."

Prós: "Swiss staff is always nice."
Contras: "I have payed for a preferred seat and I got a regular one, even with the flight 80% empty. They could at least offer my money back when they informed me by email that the seat I have chosen was no longer available, or since the flight was empty, a upgrade would be very easy to give. None of them. Living and learning."

Prós: "Good service, drinks always available."
Contras: "Leg room brutal."

Prós: "Service from the crew at boarding and during the flight"
Contras: "The touch screen are old and not responding to the touch . Make it a little bit hard to watch, also quality is low."

Prós: "I’ve flown Many airlines in the past but my experience with Turkish airlines was wonderful. The only bad thing was that there was a lot of turbulence. The staff were super helpful, every time you asked for something they provided quickly. The seats were spacious. Great flight entertainment tons of movies to choose from. Food was yummy. Will defenitly fly with Turkish air in the future."

Prós: "Attendants were very nice."
Contras: "The seats were so close. It was like riding on a transit bus. An 11 hour flight would be nice with just a few more inches between seats.. I don't expect real comfort in economy class but just two more inches would have been nice."

Contras: "Priority boarding was messed-up - no queue discipline was even attempted by the gate staff. The business class seats were uncomfortable and not comfortable to sleep in. The footrest was not long enough and the feet were dangling in the air. The blanket and bedding was provided almost 3 hours after take-off Worst of all was baggage handling. Our luggage was severely damaged. The handle to the suitcases was torn off. In addition the bags and the contents were wet when we received them in Boston. IT had been raining in Istanbul and it seems the bags were left out in the open. I've been trying to get Turkish to repair the torn-off handles but I'm constantly hitting a wall. I have filed a claim but the support staff sends extremely brief denials with no explanation."

Prós: "The in-flight entertainment was great."
Contras: "There was no USB ports to keep a phone charged. There was no power outlets between seats to keep a phone charged."

Prós: "Everything"
Contras: "Would highly recommend"

Prós: "On time, courteous, professional. The seats in economy were comfortable and there was good amount of leg space."
Contras: "Unlike all other places we boarded from, this location did not allow families with infants to board sooner."

Prós: "Same as above"
Contras: "No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat."

Prós: "Dessert, food, entertainment."
Contras: "Seats were not too comfortable."

Prós: "Modern and comfortable planes, service was nice and friendly and the food was amazing which isn't very common when requesting a special meal."
Contras: "the passenger sitting next to me got drunk on 4 glasses of whiskey and was invading my personal space at some point he was even trying to touch me. I think he was allowed to drink to much which caused this issue"

Prós: "Great service!"

Prós: "I like the food and movies"
Contras: "Nothing"

Prós: "No any trouble during flight."
Contras: "Too long distance between terminals and very short time between my connecting flights make it almost not possible."

Prós: "The food was great and the onboard amenities were fantastic!! Would definitely recommend to anyone!"

Prós: "Crew was top notch. Very friendly and accommodating. Always a smile on their faces. Arline was nice and clean. Long flight but comfortable. Keep it up and continue to improve. I will be a repeat costumer"
Contras: "no complaints whatsoever"

Contras: "As well as being bumped to a flight seven hours later because of a late first leg, encouraged to switch to trade with a heavy guy for a middle seat. 9 hours to NY is a long time to lose the who-gets-an-armrest game on both sides."

Prós: "Food, no delays, entertainment, price"
Contras: "No leg room on the plain, the crew is ok, but not very friendly. Not flexible with kids menu (requested kids menu, but crew was not notified and was not able to provide any), not very clean inside the plane (tables were dirty and there was hair in the window)"

Prós: "THis reflect in particular the flight from Boston to Instanbul, a long flight. I could see any movie (great selection) and had two full meals as well nice staff. I appreciate this in particular that many airlines cut on these cost/ anemities. Thank you"
Contras: "Not much!!"

Prós: "The service is excellent and they do everything in their control to make a long flight comfortable."
Contras: "It's a long flight - nothing you do about that."

Prós: "Food, entertainment system"
Contras: "Everything else. Europes Bedt Airline should be much better. Turkish Airlines is nothing against UAE airlines."

Prós: "On time flight. Very good service."

Prós: "The flight attendents were very nice & service was good."
Contras: "The seats are cramped in economy, so if you are tall it's uncomfortable flight."

Contras: "Flight was delayed for 1.5 hours from its scheduled departure time. Upon arrival to Boston airport, it took a long time to find gate and disembark. As a result, I missed my boat ride connection. I had to incur hotel fees and be late for my business appointment the next morning."

Contras: "the flight delayed for more than 2 hours the seats area was narrow in j-clas"

Prós: "This is a government run airline with very poor customer service. I flew 6 flights in December, 2016 in business class - out of which 5 flights were late. There was no help at the transfer desk in Istanbul to get onto another flight as my connecting flight was missed because the original outbound flight was late. The customer service staff both at the lounge and the transfer desk were inept and rude and did not want to help. I shudder to think how economy passengers are treated."
Contras: "1) No organized boarding process - there is a general melee at the boarding gate with a lot of shoving and pushing. 2) Customer service staff are rude, incompetent and unhelpful 3) No recognition that customers are to be served 4) Food selection in business class was mediocre and poor 5) Old aircraft - on flight from Istanbul to London, business class was 3 abreast with the middle seat being used as a tray table. 6) Sleeper class is mediocre - seat width is poor and one cannot even turn on the side"

Contras: "Food choices should have been better..."

Prós: "Everyting is good and smooth with no problems at all"
Contras: "Nothing was bad"

Prós: "Good Food, Comfortable Seats & Good Entertainment Options"
Contras: "N/A"

Prós: "The crew, landing before scheduled, wonderful, delicious food. Good pillow and linens."

Contras: "Agaun same food..."

Prós: "The bread service"

Prós: "Service was awesome top to bottom"
Contras: "The business class cabin was hot on both flights. That seemed to be a common complaint among the passengers we talked to. The Economy cabin seemed to be set quite a bit cooler."

Prós: "Everything overall"
Contras: "My lock on my checked luggage was broken and things were stolen, it is quite unfortunate not to be able to thrust an airline with one's personal items."

Contras: "NO INFORMATION and CHAOS at the airport in Istanbul!!"

Prós: "New planes, very modern fit-out, industry leading entertainment system. Excellent flight all round."

Prós: "The entertainment and food was excellent!"
Contras: "Waiting on the Tarmac for 1+hrs"

Prós: "In general, service was of good quality. Crew very attentive. The film selection was outstanding. Routing was good. I would not hesitate to take this flight again. Seat are comfortable, although somewhat old-fashioned. In general, I think that this is an excellent airline, my choice for the future."
Contras: "There was some confusion in boarding, due to a gate change not clearly announced ahead of time. But I do not wish to overstate this, since I was satisfied in general."

Prós: "fast boarding, on time"
Contras: "upon arrival, we waited too much in the plane and we didn't even taxi to the gate. we had to take the bus to the terminal which meant further delays getting in"

Prós: "Great food,wine and snacks!"

Prós: "I had the pleasure of traveling business on Turkish to India -cheap fuel meant inexpensive business class tickets :-) and I have to say the food and comfort was top notch. The soups and meat appetizers were outstanding, I've always preferred a 3 hour layover in Europe when India bound and I found the Turkish Lounge in Istanbul surpassed any expectation I had. It had a mini-movie theatre, a shower and sauna, a whiskey bar, bright coffee and the choiciest Turkish sweets. The library of rare books of Turkish art and construction was a treat. The flight itself was comfortable - nice bed - and uneventful."

Prós: "It was pretty short. 3 across in the middle rows is great, I wish all the flights had 3 seats in the middle."
Contras: "Cramped, no leg room."

Prós: "Top of the line service!!"

Prós: "Our flight was great look forward to our next flight to France hope we get great seats again everyone very friendly an helpful"

Prós: "Tv and food also attendants"
Contras: "Nothing special"

Prós: "everything, food was great, service was great, and movies were the best"

Prós: "Everything"

Prós: "Nothing"
Contras: "F u forget or lost something in the plane just forget about it the crew gonna stole it,, they usually have a bad organization in the baggage claim so the probability to get ur stuff less than 50% Istanbul airport was terrible most of the employees don't speak English also u need at least 1 hrs in the line just for inquiries in the Turkish information office I don't recommend it at all"

Prós: "Dinner was good"
Contras: "Crew don't come when you push the button to call the attendant. Breakfast was awful."

Prós: "Boarding was orderly. Despite short connection times, we made our flights.Turkish Airline flight attendants were polite and friendly. The food was tasty. They distributed bags with slippers, socks, a mini-toothbrush, earplugs, an eye mask, and lip balm which helped considerably. There was a large choice of drinks, including complementary wine, vodka, etc."
Contras: "The pasta was a bit dry, possibly overheated, and there was not a large selection of interesting shows for this long flight, but no big problem. In general, everything was excellent."

Prós: "Great food and a personal media screen"

Prós: "Amazing crewkeep"
Contras: "Keep going"

Prós: "The movies were entertaining"
Contras: "Delays."

Prós: "Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so."
Contras: "Not enough pens"

Prós: "When I finally got off the plane"
Contras: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."

Prós: "Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience."

Prós: "Not much"
Contras: "Seats very uncomfortable no room to move"

Contras: "Flight was delayed."

Prós: "Excellent check in and boarding service"
Contras: "Cleaning of the airplane could be done better"

Prós: "The plane left on time and arrived on time."
Contras: "I did not like the fact that the food they served made my child sick. But hey, that is a given. Most airplane food sucks. But it shouldn't make a person sick. The flight staff was okay, but not nearly as professional and friendly as the crew flying to Lisbon. Thankfully none of them ran over my foot with the metal cart."

Prós: "Fly attenden alwas with a beautiful smile"

Prós: "Clean and spacious plane, relaxed and organized gate cre"
Contras: "Crew member passing out ear buds ran out and never came back"

Prós: "Got moved to an aisle seat instead of the middle. The flight wasn’t full so the crew planned ahead and got several people in our party better seats."

Prós: "Almost everything."

Prós: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"

Prós: "Free movies on plane, quick boarding! Ok time :)"

Prós: "Like the fact I could watch 2-3 movies. Love the gluten free options for snacks."
Contras: "All of the couples were not assigned seats together. I've never seen anything so stupid. So before the plane took off, about four of us ladies from all over the back of the plane stood up and each jumbled a bunch of seats like a rubix cube so the men could then get up and go sit with their wives."

Contras: "Gate agent @ LAX calling every single passenger with a lot of noise around couldn't hear. I had to go and check myself a couple of times."

Prós: "Food was amazing tasted and seasoned well. Not bland, really good salad and chicken."
Contras: "Delay. (liked kayak delay updates tho!) crew not very attending and it looked like they didnt care. In order to keep folks busy because of the delay. They gave out immigration and customs papers out, but refused to give pen. I literally didn't had one and answer from the crew was like that. " Excuse me do you have a pen by any chance?" . "NO! I dont! asked them" pointing out to other crew members, -this is the best part- the female stewardess had clearly visibly a pen in her front shirt pocket! Sitting around and trying to kill time and no pen still. While busy with food and other stuff, i fell asleep. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. ( please note he marked on his check board, who is getting which meal on the first class)"

Contras: "That we did not have a seat assigned"

Prós: "Everything was great from boarding to landing."

Prós: "Loved having the Movie and tv options on the flight, really passed the time"
Contras: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."

Prós: "Friendly service"
Contras: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"

Prós: "Flight attendants seemed nice"
Contras: "Too tight in the seats"

Contras: "No offers of sandwiches on a 4 hour flight. Smooth flight - very good crew."

Prós: "Quick and everyone was friendly"

Prós: "direct flight from bdl to cun."
Contras: "reclining seats that doesnt give much room to person behind recliner"

Prós: "That I landed safely"
Contras: "1st class was horrible."

Prós: "The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!"

Contras: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"

Prós: "The crew was outstanding, polite, and professional."
Contras: "Seats were comfortable, but much too crowded. The seating would have been very good for children but for adults it was much too crowded. My knees were up against the seat in front and my back is sore from having to spend most of the trip twisted to try to fit into the small space. Also, my seat was is row 16 and was called a “premium” seat and I was charged an extra $24 for it. I did not find it any different than all the seats around me. What was the extra charge for?"

Prós: "nothing"
Contras: "They lost my luggage."

Prós: "great flight free movie going down"
Contras: "no free movie/tv coming back"

Prós: "Very satisfied. Great service"

Prós: "On time, pretty friendly crew"
Contras: "Too small a plane for that long a trip. Bathrooms were VERY small & rare."

Prós: "Terrible customer service both on the phone before the flight, but Especially from the gate agent. Wow she was really horrible."
Contras: "The flight attendants on board were good! They helped get everything straight. Easily could have been handled by the incompetent gate agent. Wow."

Prós: "Outlets to charge your phone and watch movies."
Contras: "It wasnt specified which terminal to go to Aeromexico or delta. Going both ways. I had to pay a 40 dollar taxi to get me to the correct terminal .5 a mile away. And leaving in the early morning it was too dark and they convinced us it was unsafe and a 35 min walk. It’s def would be that long of a walk in Mexico since we had no idea where we were going."

Prós: "The plane was less than half full so I got my own row and slept most of the flight. Chargers and tv screens for each seat"

Prós: "Flew in First Class. Felt very pampered"

Contras: "The line for printing the pass was not open. I showed up 2 hrs prior. After dealing with the kiosk for more than 1/2 hour. I missed my flight."

Prós: "Entertainment and crew were great- comfortable seats, got to watch a couple of movies with headphones provided by Delta; forgot mine so I assumed I would be miserable thru the whole 4 hour flight. so glad I was wrong! Would definitely take another flight with Delta... looking into the frequent flyer program as we speak"

Contras: "My suitcase was ruined."

Prós: "Se had a Nice menu on board"
Contras: "No food to sell on board"

Contras: "The crew could have been more friendly"

Prós: "you must be kidding me!!! nothing to say good about this fly !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for meThe only good thing we arrive in Mexico"
Contras: "flying to Mexico with. my two boys !!to begin I have to call Delta to put us seat together because the time of the fight had changed!! before we are siting by de middle of the plain when a booked r three seat together !! but than i got a imail confimatin with separete seattle for the kids!!we end up sitting all the way back on the plan!! we end up sitting all the way back on the plane l!! no TVs no windows in the last sits by the only two bathrooms on the plane with two boys that was not fun at all !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for me when I called them"

Prós: "We were bumped to 1st class, presumably because of our Delta gold skymiles card. It was great! The duration of the +3 hour flight was heavenly!"

Prós: "Boarding was a breeze....arrived slightly earlier than expected."
Contras: "Nothing to not like"

Prós: "Flight on time"
Contras: "Unfriendly sataff. Not informed that we have to me know in with a difrnt confirmation number related to the operating Claire. I had to spent one hour to fit this information to be able to check in.? It was an international flight but it was treated like a domestic flight. We were not even offered the curtesy snake for a domestic flight by unfriendly stewards apparently unhappyted with her job. Apparanty all American carrier staffs has no respect for customers. It is not only s united problem. Curtesy and respects goes both ways. They need to be retrained in public relation."

Prós: "everything, thank you."

Prós: "in-flight experience was great delta comfort seats crew was wonderful"
Contras: "Boarding staff were flustered because of overbooked flights - I asked them for a seat assignment and they dismissed me saying wait for your name. I asked again several minutes later after I hadnt heard or seen my name on screen, and they rushed me onto the last seat on the plane right before doors closed. I dont think I should have been dismissed so quickly and probably wouldnt have made it on the plane if I wasn't persistent I wish Delta offered better flight snacks in general. Pretzels and peanuts are disappointing. If not, then maybe offer snacks for purchase (on all flights). This was a 2.5 hour flight and they had nothing. I was starving. (Jetblue Southwest Virgin do a better job w food)."

Contras: "Free streaming movies on WiFi did not work (the system was broken on this aircraft according to the customer support). We had 3 people flying together but did not get the seats assigned in one place. Yes, we did not pay extra for confirmed seats but since we were buying 3 tickets I think 3 seats close to each other (if not in one row) should be expected."

Prós: "Check-in was quick, only 4 parties ahead of me even though I arrived at the airport only 60 minutes prior to departure. Cleared security quickly too. Aircraft new and clean. Breakfast, excellent omelet, and crew extremely attentive to our needs- offering 2 drinks instead of other airlines which just give one and makes you feel that is all you deserve."
Contras: "Couldn't have been better."

Contras: "Very uncomfortable and narrow seats. Pathetically sized leg rooms. ...And I am not a big person. Lufthansa has been my favorite airline for years but I am sad to see that with every new plane they get, the seats and leg rooms get smaller and smaller, ignoring the fact that 4 people have to sit there for 8 hours, elbows and legs touching with no wiggle room. Will not take Boeing 747-400 again."

Prós: "Crew attitude - so much better than on the indifferent and even hostile US carriers"

Prós: "Courteous flight crew"

Contras: "It was a really rainy day and we all had to get on shuttles to get to our plane. Once we reached the plane, the crew should have facilitated an orderly boarding through both doors rather than one. This was also a pretty empty flight and other passengers were utilizing their assigned seat as well as a whole other row and calling it theirs just because they set something on one seat. It didn't seem right that some of us had to stay in our little crowded area while others used up 4 seats and I don't mean for laying down."

Prós: "Nice crew"
Contras: "Lack of leg room!!! After my bicycle box was inspected they failed to secure my bike the way I had it in the box. Bike was flipping around in box. Bent rear brake calipers. Bent brake hoods. Rear skewers were uncoupled. No way to treat a $10,000 bike! Very upset!"

Prós: "There was a particular flight attendant who went above and beyond to make our flight amazing!!"

Prós: "That Luftanza was able to rebook my flights so that I could leave as planned. Instead of flying from Dresden to Frankfurt I flew from Dresden to Dusseldorf. The flight was excellent, operated by German Wings. There was more leg room on this flight than on the transatlantic flight."
Contras: "That I had to take an earlier flight than planned, 0840 instead of 1050. This meant we all had to get up around 0400 to get to the airport, and I then had a little less time with my family. When one lives so far away each minute is precious."

Contras: "Bathrooms need attention during long flights"

Prós: "Cofe for free in Frankfurt airport"
Contras: "Luggage I got wet, my suit in too"

Prós: "The crew was very pleasant and several announcements made the flight easy"
Contras: "We were late !"

Contras: "The noodle chicken has too much tomato sauce."

Prós: "The service, nice clean airplane, decent food"
Contras: "During the over night time passengers we not offered any drinks, you had to go to the galley"

Prós: "On time, clean, friendly stewardess"
Contras: "The person in front of me reclined their seat all the way. This made my tray table all but useless. To their credit, the stewardess did ask them to raise their seat during meals."

Contras: "I usually seat as much in the front as possible because that is how I like it so I can come out fast. When I wanted to go to the bathroom in the front (as I always do) the crew member told me that is only for business class. This never happen to me before. It makes not sense to cross the plane to the other side to go to the bathroom and make a queue when I know very well that there is an empty bathroom very close to me."

Prós: "Great customer service. Excellent in flight entertainment."
Contras: "Late boarding. Late take off. Slow to get off the plane. No buses on arrival. Missed connection. No flights until next day."

Prós: "Very efficient, professional crew; comfortable seating; on time performance."

Prós: "Food, service quality."
Contras: "Seat assignment needs to be done at time of booking - else, there is a surprise, at the time of check in."

Prós: "The plane they run on this route is an Airbus A380-800 which is the large double decker that holds a gazillion people. The seats have good legroom (unlike united) and a nice in-seat entertainment system. The airplane is uncannily quiet in flight. The flights are full. The meal service was nice except for the pasta which was pretty pathetic. With your United MP gold card you can get into all the airport lounges when flying Lufthansa economy which is great."
Contras: "As you might expect with a plane this large its takes a while to get people on and off it even with the German efficiency of Lufthansa. And of course you land in Frankfurt which is tied with Heathrow for the worst airport in the western world. Lots of bus trips and walking to get anywhere."

Prós: "Nothing, it was a disaster."
Contras: "Service was terrible and rude, the plane was uncomfortable with no tvs or wifi. No one at the gate mentioned downloading the app which I couldn't do on the plane so it made for a long flight."

Contras: "The cancelled the flight and I end up having to change all the routing of my trip back to the US. So instead of 15 hour trip to the US, and end up having a 24 hour trip!!"

Contras: "Passenger in next seat was so big that his fst hung over the armrest and he took up 3 to 4 inches of my space. Lufthansa should not let passengers this big fly in economy class. I appreciate my space in economy will be limited but I should be able to use all of my allotted space."

Contras: "No drinks on board"

Contras: "For some reason there were 4 really young children seated all in the same area. Kids will be kids, but perhaps spreading them out wouldn’t make one particular area so loud and disturbing. Boarding the plane I a more orderly way would also help."

Prós: "Comfort crew"
Contras: "The flight was delayedgoo"

Prós: "The crew was amazing, courteous and very prompt. The airplane was very clean and comfortable. Very comfortable flight."
Contras: "A seat in first class would have been even better"

Prós: "Never seen such a large streaming movie library. Never seen live stream at seat from cameras (3) outside the plane."
Contras: "It was not clear this was a no-checked-baggage flight, seeing as I specifically searched with flights with luggage. I chose Lufthansa's flight counting on the fact that international flights always allow one checked bag. I had to pay on that way here. I"ll have to pay on the way home."

Prós: "Food and crew were terrific."
Contras: "Security at Frankfurt is particularly laborious"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "Service"
Contras: "Boarding"

Prós: "Good standard Lufthansa service"
Contras: "Economy seats are too cramped, in comparison to the other airlines"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Red wine was OK, passed on the free sandwich as last time it didn’t agree with me"
Contras: "Flight was over an hour late and no compensation from the airlines."

Prós: "Other than being too late it was everything ok."
Contras: "We had a very late departure but it wasn't anything Lufthansa could control"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Food & entertainment were good;"
Contras: "Seats were very tight, several crying babies (no fault of airline) making it difficult to sleep"

Prós: "Comfortable seat. Great service. Outstanding nothing"

Prós: "We were kept informed of prigresd"
Contras: "Delay"

Prós: "Good staff and food."
Contras: "Flight was late and boarding was unorganized. When the person sitting in front of me moved their chair it hit my head and moved all my stuff, this should not happen. We should not feel our area moved because the person moved their seat in front of us."

Prós: "great service and entertainment throughout the flight. great airport and lots of amenities to enjoy while on our layover."
Contras: "boarding economy all at once created two long lines and some confusion"

Prós: "No problems and great food service"

Prós: "Professional, friendly crew. Clean plane. 1/2 hour early arrival"
Contras: "NO legroom. Like, none. Seat in front of me hadn’t mechanicals underneath, so no footroom. Passenger put seat back, and I couldn’t use my tray table. Crew call buttons on the arm, so by merely putting your elbow down, you risked calling the crew ( I did it twice). Then my TV broke. Not a terrific experience overall"

Prós: "Crew was nice."
Contras: "Late departure. No entertament .poor duty free on board , no tabaco / alcohol as promised on the web / on board magazine Slow service."

Contras: "Flight was cancelled, so I was rebooked on a later flight. Had to sit in a middle seat (which I did not prefer). Low rating on food and entertainment because there was none due to it being a quick flight (there was no N/A rating choice)."

Prós: "Telling you you're stupid"
Contras: "getting too many emails about a flight that I've never took"

Contras: "The boarding procedure was unorganized and extremely inefficient. The family sitting in the row across from us had two unparented and very loud children who were disruptive for the entire 10 hour flight. Even on landing the child was not wearing a seat belt. The woman got up to get her stuff out of the overhead compartment even though we were told to stay seated. At no point did any of the crew members do anything in regards to this family and their disruptive actions."

Prós: "Very smooth flight, great service. Chose the first row in economy which had tons of legroom. Connected in Frankfurt, very easy connection."
Contras: "Passport control in Frankfurt doesn't open until 530a so we all had to wait in line. The TV monitor was not as sensitive and would fall easily downwards sometimes."

Prós: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Contras: "Food was not very good Tasteless and rubbery"

Contras: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

Prós: "Captain was updating us with the delay status."
Contras: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Prós: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Prós: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Contras: "Would be nice if there was wifi on board"

Prós: "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
Contras: "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."

Contras: "My family of five spent a lovely week in Sardinia. Our return flight took us through Rome. We were boarded an hour ahead of departure from Rome for our 10+ hour flight, only to be held on the ground for a one hour delay. Barring equipment malfunction, this is a totally unacceptable way to treat people. Be assured that I will avoid Rome in the future if at all possible. I trust that Rome nor Italy need my tourist dollars and there are many lovely other places to spend them. Exceedingly disappointed, Pam Just"

Contras: "While dropping off my luggage, the staff confirmed that the booking made and paid for was indeed a emergency exit seat. Once on board the seat did was not an Emergency exit row."

Prós: "Flat bed seats 747 upper deck"
Contras: "Lost my luggage for 7 days"

Prós: "Food was of a fairly high standard and so too was the entertainment. At least the Captain was honest in that he admitted KLM's baggage loading process was a mess and caused the delay."
Contras: "A baggage loading problem meant that all baggage needed to be offloaded and then re-loaded......this took 2 hours and then another 20 minute delay due to congestion with air traffic over France! Where were the cabin crew during the delay? They may have not been onboard given their lack of visibility during the delay. The only time they appeared was to distribute a cutlet of water and a packet of dry biscuits. Inflight, apart from the meal service routines, on this 13+ hour flight the crew were notable for not being visible."

Prós: "Lie Flat Seats were awesome. Service was excellent."

Prós: "Delft-themed safety briefing was lovely. Excellent flight."

Prós: "The refurbishments of the 777 aircrafts has definately improved the experience. Passengers were given full liberty to the entertainment unit. The one thing that gives that niche to the flight experience are the crew - I must say I have had 8 flights in the past 6 weeks but the crew of this holland airlines have been great on all klm flights. Please keep up the good work - your attitude is everything!"

Prós: "2-4-2 configuration was ideal, because we had a pair of seats on the side"
Contras: "HIndu vegetarian meal was FISH!! Hindus DO NOT eat fish!!"

Prós: "friendly personnel"
Contras: "boarding procedure"

Prós: "the crew was fantastic and really kinf"

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Perfect"
Contras: "Nothing. Flight was amazing"

Prós: "Comfort"
Contras: "Internet"

Contras: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"

Prós: "Friendly crew"
Contras: "Can’t think of anything"

Prós: "Nice staff and no delay"
Contras: "Instead of crisps maybe a bit of cheese or crackers"

Prós: "Friendly crew, upgraded seat was worthwhile"
Contras: "More snacks in between meals,"

Contras: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Contras: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Contras: "The plane was very hot"

Prós: "Crew was great and professional."
Contras: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Prós: "Nothing!"
Contras: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Prós: "Overall KLM experience is good"
Contras: "Food quality was mediocre for a business class flight."

Prós: "Crew were great, food, entertainment, seat and everything else was great as well."

Prós: "great crew and comfortable flight."
Contras: "sceens in the plane to show map and direction of travel"

Prós: "The flight arrived a few minutes early."
Contras: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Prós: "Boarding agent extra effort to improve my seating!"
Contras: "Food amount less than expected."

Contras: "Not enough leg room"

Prós: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Contras: "I would have to dream something up."

Contras: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Prós: "Nice crew pilot food and beverage"
Contras: "No wifi"

Prós: "Employees were very friendly"
Contras: "The seats were very small"

Prós: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "Everything was clean and well organized."
Contras: "The flight was delayed 1 1/2 hours."

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Prós: "Good entertainment options. Nice flight attendants"
Contras: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."

Prós: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Contras: "Boarding was confusing and disorganized"

Contras: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"