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Contras: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Prós: "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Contras: "Nothing"

Prós: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."

Prós: "The attendants were great."
Contras: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."

Prós: "Não há nada a comparar com a Qatar, atualmente."

Prós: "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Contras: "No comment."

Prós: "The crew was absolutely amazing"
Contras: "More movies on the system"

Prós: "Great crew, aircraft etc"
Contras: "General - King Hamad airport is brand new and yet there still aren't enough gates to comfortably service all QA aircraft."

Contras: "Unable to reserve any seats so ended up with the family split all over the plane"

Prós: "The crew were fab"

Prós: "Ambiance"

Prós: "Same as earlier flight"
Contras: "Nothing"

Prós: "Great service from all staff ,"
Contras: "Nothing"

Prós: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Contras: "Can't find any fault...Sorry!"

Prós: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."

Prós: "legroom"
Contras: "being in the middle of three"

Contras: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Prós: "Qatae Airways is second to non as always"

Prós: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Contras: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."

Prós: "Very impressed with the service. Very friendly staff"
Contras: "My entertainment unit on the Perth Doha leg never worked even after several resets"

Prós: "All good thank you + food and crew and entertainment"
Contras: "All good thanks"

Prós: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Contras: "I enjoyed their meal and services wanted to be Oliver Twist"

Prós: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."

Prós: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Contras: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Contras: "No food on board!! Staff says it got over when i have selected my food selection!!"

Prós: "comfortable"
Contras: "nothing"

Prós: "Never spending too long waiting for anything."
Contras: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."

Prós: "I took advantage of the upgrade offer, and it was well worth it."
Contras: "Too many mosquitoes, but I'm not sure how they could have stopped them coming on board."

Contras: "going with RJ in the first leg"

Prós: "- Service - Food Quality"
Contras: "- Food Quantity - Entertainment System - very limited (or old) options - No Internet - Leg Space is challenge"

Prós: "Fantastic service, very friendly staff who are always happy to help"
Contras: "Should have internet free of charge in flight"

Prós: "All good"

Prós: "On general quite good"
Contras: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."

Contras: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."

Contras: "Not one of their newest planes."

Prós: "Qatar airways is the best in middle East"

Contras: "The online check in system was down so we all had to line up to check in."

Prós: "the trip coming and going from Kuwait was very pleasant"

Contras: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Prós: "We enjoyed the comfort, food , staff and entertainment."
Contras: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."

Contras: "The trays of water could come around more frequently"

Prós: "Excellent crew who were warm and attentive. Wide range of entertainment options."
Contras: "Food was disappointing. No western option despite it being a London bound flight."

Contras: "Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate."

Prós: "-Cleanliness -on time arrival"
Contras: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."

Prós: "Could have done without the awful sexist ads they play on in flight entertainment."

Prós: "The flight was on time. It was quiet so no boarding issues done quickly. Food was good. Good choice of flights."
Contras: "No Wi-Fi. Grew not a friendly. Seats are very hard after 6 hours. The dreamliner is already aged. The screens are in poor condition already."

Prós: "Very friendly online travel booking portal. I like it"

Prós: "Much better knee space. Excellent flight, good service..."

Prós: "Very kind and helping crew.. professional and helpfull"
Contras: "I dont have anything to complain about"

Prós: "Great crew & good complimentary food"
Contras: "More seat pitch"

Prós: "The crew was so friendly"
Contras: "Everything is so smooth in my flight!"

Prós: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Prós: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Contras: "Maybe just change the quiche. Very dry"

Contras: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Prós: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Prós: "It was a lovely easy flight, always lovely flying star alliance."
Contras: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Prós: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Contras: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Prós: "Leg room always an issue. Crew really great."
Contras: "Gluten free option"

Prós: "Crew was great"
Contras: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Prós: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Prós: "Everything was perfect."

Contras: "Haven’t got there yet!!"

Contras: "service was least friendly at this part of my flight"

Prós: "Cabin cleanliness isgood"
Contras: "Food is bad"

Contras: "Food is bad"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Prós: "Punctual modern aircraft."
Contras: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Prós: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Contras: "A slight delay"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Nice cabin, clean . Friendly crew"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "All good, just perfect and friendly crew. Great aircraft (B777)"

Prós: "Swiss Lounge, food excellent."
Contras: "everything was very good"

Prós: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Contras: "N/A"

Prós: "All very comfortable"
Contras: "It was delayed"

Prós: "Friendly Crew , modern and spacious aircraft B777"

Prós: "The length of the flight"
Contras: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Contras: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Contras: "Delayed again"

Contras: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

Prós: "Nice crew, nice plane"
Contras: "Late arrival at Dubai, late departure and late at final destination...No information given to passangers!"

Contras: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Contras: "Not on time at all. Toooooo late boarding"

Contras: "Delay"

Prós: "Professional service"
Contras: "Lounge in Dublin poor"

Prós: "Service"
Contras: "All was great"

Prós: "Chocolate"
Contras: "Staff not very friendly. Very small seat. Worn out plane."

Prós: "Fully reliable"

Prós: "People friendly"
Contras: "Food was poor, really poor, no options for the children Headphone socket in the seat"

Prós: "good entertainment system, modern aircraft , friendly and competent crew"

Prós: "Everything was fine"

Prós: "Overall good"
Contras: "Delay"

Prós: "On time, good service, nice crew"
Contras: "Tight space for legs when chair is in flat setting"

Prós: "Smooth, on time flight"

Prós: "Great"

Prós: "Friendly crew, clean flight"
Contras: "Charged 45 SF (about $50) to check 1 bag"

Contras: "1h45 departure delayed with no compensation."