Voos para Chania

Contras: Security check protocols and stuff didn’t helped to process the access caused me my flight lose. I missed the flight and didn’t travel

Prós: On time, clean on the plane.

Contras: Air line was fine but there was a big queue for security for everyone at the airport, was slow going through there, probably took at least half an hour. Only got to gate just before closing as did other passengers on the flight. A member of staff near the gate was impatiently telling people to hurry up but we could n't help being delayed at the security check.

Contras: From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible.

Contras: Seats were very uncomfortable

Prós: I liked the service and the food

Contras: The lack of movie choices

Prós: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Contras: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Prós: comfortable plane

Contras: small pastry with coffee

Prós: No

Contras: Everything

Prós: See previous note about lost bag.

Contras: See previous note about lost bag.

Prós: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Contras: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Contras: Newer movies

Prós: Plane is clean and comfortable. Boarding was great.

Contras: Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup.

Contras: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.

Prós: Plane is clean and comfortable. Boarding was great.

Contras: Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup.

Prós: Coffee/water complimentary regardless of class. 45 minutes in the air.

Contras: Very small plane. No USB.

Prós: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Contras: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.

Prós: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.

Contras: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.

Prós: The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could.

Contras: It was just a relatively quick, unremarkable flight.

Prós: To reach the goal.

Contras: Food. Time.

Prós: N/A

Prós: Not one thing about my experience.

Contras: The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!

Prós: Free food, relatively spacious

Contras: more food!!! REEE!!!

Contras: A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable.

Prós: It’s ok

Contras: Timing and food

Prós: everything was fine. uneventful

Contras: food

Prós: Snacks

Contras: 2h late!

Contras: The pancake was not cooked enough couldn’t eat it

Prós: No it wasn't comfortable, a regular seat.

Contras: - The crew was in a playful attitude, seems like they were not working at all, took their jobs as a joke - no kind of entertainment at all

Prós: Flight was 30 minutes faster than schedule

Contras: Info about snacks and duty free purchases on board.

Prós: Cheap! And fast

Contras: No everything was perfect

Prós: The crew was kind.

Contras: I had to buy a plus ticket for my luggage, but I bought a priority before. I don’t like it.

Contras: Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency...

Contras: Canceled

Prós: The crew was fabulous. Very helpful and upbeat!

Contras: The food wasn’t very good.

Contras: Enternteiment and seats

Contras: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals

Contras: Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again

Prós: Place was clean; crew was nice and attentive

Contras: Seats are small and uncomfortable for long haul flights

Contras: Very cramped seating, the 5 hour layover in Frankfort was rough, When we landed after 9 hours I wanted to use the restroom and the stewardess said we had to exit the plane immediately

Prós: One hour delay after boarding due to loosing our “slot”

Contras: Timing!!!

Prós: uncomfortable seats

Contras: Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again.

Prós: Professional crew

Contras: Depart on time

Contras: Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,

Contras: The plane was small. It was a quick flight though.

Prós: To reach the goal.

Contras: Food. Time.

Contras: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge

Prós: Everything but not the food

Contras: Food was horrible

Contras: Everything went well

Prós: Inflight services

Contras: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Prós: Very polite and helpful crew. Nice selection of movies in-flight

Prós: Wonderful on board service from the crew

Prós: Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate

Contras: Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice

Contras: Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.

Prós: It was ok.

Contras: N/A.

Prós: Space, seats, movies.

Contras: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.

Prós: quality of plane

Contras: check in takes 30 minutes since my visa was in old passport

Prós: The crew was amazing

Contras: The WiFi

Contras: Internet speed is weak.

Prós: Great crew

Prós: Boarding a smooth flight

Contras: Food absolutely

Prós: Everything was excellent . I was very happy with this flight.Thank you so much.

Contras: Seat spacing