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2,0
Need an international license.
Prós: Couldn't rent the car because I didn't have an international license. Would have been good to know this before I got there. Ended up having to rent a piece of junk car from some shady rental place on the side of the highway. On the plus side, I saved 100 Euro because it was way cheaper than Europcar
avaliação de
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2,8
Worst holiday experience ever
Prós: Nothing , staff at Chania airport treated us like dirt. Would never use Europcar again.
Contras: Kept waiting for an hour at arrivals until meet and greet service came to pick us up. Booked car with full tank of petrol to return full , didn't happen. Had to return car the first day as the window was stuck open , no apology , even said he would let us off not returning car with correct fuel level , so we should pay for the petrol to return a broken product ?? We had our car broken into , spent afternoon in a police station to get report . Office in Rethymno said we wouldn't have to pay for the window as it was criminal damage. Office in Chania said we had to pay , first 50 Euros , then 30 Euros . Paid up just to get away from the place. Completely ruined our holiday.
avaliação de
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2,0
Need an international license.
Prós: Couldn't rent the car because I didn't have an international license. Would have been good to know this before I got there. Ended up having to rent a piece of junk car from some shady rental place on the side of the highway. On the plus side, I saved 100 Euro because it was way cheaper than Europcar
avaliação de
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2,8
Worst holiday experience ever
Prós: Nothing , staff at Chania airport treated us like dirt. Would never use Europcar again.
Contras: Kept waiting for an hour at arrivals until meet and greet service came to pick us up. Booked car with full tank of petrol to return full , didn't happen. Had to return car the first day as the window was stuck open , no apology , even said he would let us off not returning car with correct fuel level , so we should pay for the petrol to return a broken product ?? We had our car broken into , spent afternoon in a police station to get report . Office in Rethymno said we wouldn't have to pay for the window as it was criminal damage. Office in Chania said we had to pay , first 50 Euros , then 30 Euros . Paid up just to get away from the place. Completely ruined our holiday.
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