Pesquisa voos baratos para Genebra

Prós: "Great crew & good complimentary food"
Contras: "More seat pitch"

Prós: "The crew was so friendly"
Contras: "Everything is so smooth in my flight!"

Prós: "comfortable seating, friendly helpful crew, good food"
Contras: "sometimes too cold sometimes too warm"

Contras: "horrible dry croissant for breakfast"

Prós: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Prós: "Bombardier C Series. Most leg room and comfort of any plane"

Prós: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Contras: "Nothing"

Prós: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Contras: "Bread of sandwich was dry."

Prós: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Prós: "It was a lovely easy flight, always lovely flying star alliance."
Contras: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Prós: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Contras: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Prós: "Leg room always an issue. Crew really great."
Contras: "Gluten free option"

Prós: "Everything was perfect."

Contras: "Haven’t got there yet!!"

Contras: "service was least friendly at this part of my flight"

Contras: "45mn late"

Prós: "Cabin cleanliness isgood"
Contras: "Food is bad"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Prós: "Punctual modern aircraft."
Contras: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Reliable, modern cabin, nice crew"
Contras: "Some more music choices would be nice"

Contras: "Having no entertainment in the flight"

Prós: "Nice cabin, clean . Friendly crew"

Contras: "It was so hot on the (delayed) flight"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "All good, just perfect and friendly crew. Great aircraft (B777)"

Prós: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Prós: "Swiss Lounge, food excellent."
Contras: "everything was very good"

Prós: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Contras: "N/A"

Prós: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Contras: "Nothing, everything was superb"

Prós: "All very comfortable"
Contras: "It was delayed"

Prós: "Nice Aircraft, nice crew"

Prós: "Friendly Crew , modern and spacious aircraft B777"

Prós: "I had a wonderful experience the whole way through."
Contras: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Prós: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Contras: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Contras: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Contras: "Delayed again"

Contras: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

Contras: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Contras: "Delay"

Prós: "Service"
Contras: "All was great"

Prós: "good entertainment system, modern aircraft , friendly and competent crew"

Prós: "Everything was fine"

Prós: "Overall good"
Contras: "Delay"

Prós: "On time, good service, nice crew"
Contras: "Tight space for legs when chair is in flat setting"

Prós: "Smooth, on time flight"

Prós: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Contras: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"

Prós: "Staff was very good"
Contras: "Plane was very warm"

Prós: "Flight was canceled. No crew... Alternative: Eurowings via Newark. And then United to Detroit. A totally wasted day..."

Contras: "Connection time unacceptable with delay in departure from London"

Contras: "Staging at the gate was chaotic and disorganized. The passengers formed a big mob since there were no instructions for where to form lines for an organized boarding. Passengers could not hear boarding instructions from the front desk."

Prós: "The crew."
Contras: "The airplane arrived over 45 minutes late."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "Everything. Crew was very friendly, always smiling. Helpful. Best flight."

Prós: "Smooth flight, good service, seats above average"
Contras: "Food quality has gone down"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Contras: "NO MOVIES."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Very efficient boarding process. Plane was nice. Great legroom. Plenty of storage. Flight crew was helpful and very pleasant. Food was good. They had personal entertainment screens with a wide variety of movies, tv shows and games to play."
Contras: "Liked it all. Would fly them again"

Contras: "A snoring passenger in a seat ahead of me. Tight seat."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Staff, very good."
Contras: "Space for sitting and functioning. Flight monitor not functioning."

Prós: "Got the exit row (great)!"
Contras: "Flight was a bit delayed but retrieving the bags took a long time. Short flight but food wasn’t appealing and there was no entertainment."

Prós: "The crew, both in SFO and on board where e excellent. We were well taken care of, in both area's. The service on the plane were top notch, anticipating our every need. The food was yummy and the entertainment great!"

Prós: "Not much"
Contras: "Almost everything"

Contras: "Plane was old and had no in flight entertainment"

Prós: "Same as above."

Prós: "See previous comments"
Contras: "Same"

Prós: "Efficient"
Contras: "Plane was HOT"

Prós: "Nothing"
Contras: "Delayed and therefore missing my connecting flight. Still needed to check in on time as if flight was not delayed. Being stuck in AP for 6 hours. Carry on is ltd to 8kg. My empty carry on weights 6kg. What is next with airlines? Travel without luggage? Stop gauging your customers."

Contras: "The flight kept cancelling then company offers indirect flight temptations new flight I had to take 6 hour train I hope Lufthansa compensaye"

Prós: "The price was fair and updated information on flights were sent to my phone."

Prós: "Seating, cleanliness, crew courteousy, entertainment."
Contras: "Boarding process unclear, poor announcement, and messy. No wifi, choice and quality of food. Entertainment was erratic at times."

Prós: "Your crew is amazing."
Contras: "Chaos at the gate, TV displays facing the side wall instead of the waiting area, we couldn’t see anything. Need more organization in line. Also, why there is no charger on board for cell phones? No TV entertainment or music or anything. It was clearly lacking the sophistication and class of Lufthansa."

Prós: "Left on time and arrived 35 mns early, can’t beat that ( ok we had tail winds)"

Prós: "Great price, great airlines, easy flight....I few LAX to Geneva."

Prós: "The crew was really great. So pleasant and helpful. And, it was nice this time as it wasn't too crowded!"

Prós: "On time and professional boarding. Comfortable flight and friendly flight attendants."
Contras: "Nothing to say."

Prós: "The food and service was superb."

Contras: "Houve um atraso na saída de Munique."

Contras: "Flight delays,...."

Prós: "Flight was on time."
Contras: "I was sitting at the tale end. Seat was extremely uncomfortable. I was trying to rest yet flight attendants and several passengers were talking loud. Crews kept forgetting passengers orders/requests. A lady sitting besides me pushed a call bottom 3 times to get noticed. Flight attendants were too busy chatting with passengers to help other passengers. I have never seen that type of services before."

Prós: "Very comfortable aircrafts from FRA to FAR and back. Nice service, nice staff"
Contras: "The food becoming worse and worse each time.. I think it is better to Lufthansa to reduce price of the ticket and do not serve such kind of burgers.. Or improve the quality of food if they still positioning as the one of the best airlines."

Prós: "Ewerything"

Prós: "Houve atrasos mas saídas"

Prós: "Service was good, got to change my seat last minute to sit next to my husband."
Contras: "No entertainment for the kids, changed the gate 2hrs before departing from A60 to A1 - not fun with 2 kids had to walk across the airport."

Prós: "Everything was wonderful! Lufthansa is spot on from boarding, to in flight service to the moment you leave. They are helpful, friendly, fun and a wonderful crew where I know I'm in good hands!"

Prós: "Everything was great, the entertainment, comfortable and the staff was really kind"
Contras: "Food wasn't the greatest, but I understand that it's difficult on airplanes so can't complain too much"

Prós: "It was my daughter's 16th birthday and one of the spunky crew members helped us to create a little celebration. That was very memorable! Otherwise the flight was late (which was OK, the captain kindly kept us informed), but the plane was clean and quiet. The bathrooms on the lower level provided a space to stretch, but as always, they get pretty dirty on a long-haul flight. Price was quite good. I always feel the flights originating from Europe are nicer than those originating in the US."
Contras: "The food was stuck in the past, roll, white cheese, white cake with sugary fruit, somewhat wilted small salad and a pretty greasy chicken dish with polenta and by that point, stewed veggies. I am not accustomed to eating like that and was disappointed (though hungry!). Not a whole lot of room in my seat, I'm 5'6" and slim, but at least the seats recline and glide forward a bit and the head rest bends to catch your head IF you can nod off. I appreciate the civility that still exists under stressful circumstances."

Prós: "This was a short haul flight, it didn't have an entertainment system, just plain seats."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "A flight without screen is a long flight."

Prós: "Senator lounge in franfort was very comfortable, showers were good, french champagne, overall good food on the flight and service level very professional"
Contras: "If the flight was longer I would not have minded I enjoy long haul on lufthansa"

Prós: "Great aircraft! Clean, new, well maintained. No luggage problems. Cabin service was not very atttentive, which we attribute to almost full flight, with many young , noisy children."

Prós: "Really everything great"
Contras: "flight entertainment had pretty bad failures. And bathrooms are centralized in center of plane where people congregate so you never know if bathrooms are occupied"

Prós: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Prós: "This Transavia Airlines is not good at all."
Contras: "Many things cheaper does mean better."

Prós: "Absence of food"
Contras: "In flight service"

Contras: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Prós: "Everything perfect and arrive to destination on perfect time."
Contras: "All positive."

Contras: "Time"

Contras: "Delay due to strike"

Contras: "Everything was OK"

Contras: "Flight got cancelled"

Contras: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Prós: "The crew was amazing, flight on schedule and good entertainment."
Contras: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Prós: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Contras: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Prós: "Seat comfortable"
Contras: "Flight was delayed and overhead bin space was very small"

Prós: "the drinks"
Contras: "seat reservation. having to pay for luggage...."

Prós: "The crew"
Contras: "Seat comfort"

Prós: "Nothing"
Contras: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Prós: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Contras: "Not having to walk outside in Edinbur4gh to board the flight."

Prós: "Everything was good except for the entertainment consul for one of our seats."
Contras: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Prós: "My seat at the window was great and the staff really friendly and courteous!"

Prós: "Amazing crew"

Contras: "Larger meals."

Contras: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Prós: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Contras: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Contras: "Our lougage did not arrive"

Prós: "The staff tried to help me when it was evident we would not arrive on time"
Contras: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Prós: "The entertainment options were good."

Prós: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Contras: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Prós: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Prós: "Able to fly direct to ansterdam"
Contras: "Have to lay over on the way back. More expensive than other airlines."

Prós: "Good services!"

Prós: "Crew"
Contras: "N/a"

Prós: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Contras: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Prós: "Good service onboard, good food. On time."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Contras: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Prós: "on time, and with snow"

Prós: "Good multi media access and content"

Prós: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Contras: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Prós: "Everything - Checkin, crew, food, entertainment"
Contras: "Nothing"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Contras: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Contras: "Terrible service in flight and customer service wise .. app functionality was below"

Contras: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Prós: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Contras: "What is there not to like about KLM? I cannot find anything."

Prós: "."

Prós: "Crew was friendly, and the food was better than the usual KLM fare."
Contras: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Prós: "Same as above"

Prós: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Contras: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Contras: "It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding."

Prós: "Made it"
Contras: "Nothing in particular"

Contras: "Last minute change of boarding gate led to a dash across the airport!"

Prós: "Fast and efficient!"

Contras: "."

Contras: "Third delayed flight in a row within the week. Seems to be considered acceptable business practice."

Contras: "Late departure for that most meaningless of excuses - the late arriving aircraft. And so late arriving at destination. On arrival at Berlin, there was also noone at the gate to allow us to leave the plane. All in all meant missing pickup time at the airport, and extra cost."

Prós: "Professional and courteous crew"
Contras: "Nothing, was a pleasant flight"

Prós: "USB charging port in the seat."
Contras: "No complementary snacks/food; no entertainment; late and unorganized boarding -- Felt like a (higher priced) ryanair flight."

Prós: "USB charging port on seats"
Contras: "No food, rude crew, no entertainment"

Contras: "The food offering"

Prós: "The crew was amazing but delays upto 2 hrs"
Contras: "Nothing as not in control"

Contras: "Everything was excellent"

Prós: "Crew was good. Flight was delayed by incoming flight from Oslo so I was anxious that I might miss my connection in Oslo. Flight attendants announced connection gates for transit which was very helpful."
Contras: "Perhaps a little more communication about delayed flights. Even though passengers were asked to let connecting passengers through at disembarking, it was still very difficult. Perhaps back stairs to the plane as well as front would have helped."

Prós: "Everything was pleasant as expected except for one thing, mentioned below."
Contras: "45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know."

Prós: "It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you."

Prós: "Good service from flight deck and cabin crew. Clean and comfortable"
Contras: "Take-off was nearly an hour late. No complimentary food and coffee was instant and very average."

Prós: "Excellent short flight"
Contras: "Did not eat"

Prós: "Overall, an incredible experience!!!"
Contras: "The food was excellent"

Prós: "Good crew"
Contras: "Premium economy wasn’t as good as others"

Prós: "Nice staff, good leg room, comfortable seats, complimentary hot beverages with refills offered."
Contras: "One seat was wet and steward had to provide blanket for my friend to sit on, one other persons bag got stained as floor was wet in front of her and bottom of middle seat magazine holder was also wet! Also flight was delayed leaving and there was rubbish and chewing gum from previous flights. we had to clean the tables ourselves with wet wipes as they were dirty from previous flights."

Prós: "Nice staff, comfortable seats with good room, complimentary beverages with refills offered."
Contras: "Late leaving, when boarding in CPH had to wait in extremely hot area once past the desk where our boarding passes were scanned and then the area where we had to queue just prior to boarding the plane was glass and therefore extremely hot. The worst issue was that there was one family with extremely loud children with the parents doing nothing. I saw a steward way up the plane looking down at them at one stage while serving another passenger but she did nothing. I like children but this was constant with the father actually encouraging the children to make more noise once he realised that other passengers were annoyed. There were plenty of other children on the plane who were behaving. Although SAS staff were aware of this they did nothing to ensure the comfort of the other passengers. One friend of mine stood for about 40 minutes at the back of the plane and another for about 20 minutes to get away from this constant noise as it was so loud and persistent. I had to listen to music to block it out.SAS staff should have intervened because this was very loud and as I have said constant i.e. every few seconds for most of the flight."

Prós: "Timing is good"
Contras: "To craody"

Prós: "on time"
Contras: "food selection"

Prós: "I liked that it was available for me to return to Amsterdam in such late notice. Got there quickly and even earlier (10 mins) then expected."
Contras: "No on offered me anything to drink or a snack the entire flight or even a hand towel but others in front and behind me were receiving them. I didnt even feel acknowledged during the flight. Even though the tine was good, the price was way too high but since I was desperate I paid it."

Prós: "Nice aircraft (A321) and informative ground staff."
Contras: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest."

Prós: "Crew were very pleasant. Flight was smooth, even though did not leave on time & therefore arrived later."
Contras: "More selection of food, more variety of sandwiches and bread used."

Prós: "on time polite staff comfortable flights with free coffee"
Contras: "charging for bags"

Prós: "Price and destination was convenient"
Contras: "They said coffee and tea was complimentary but they didn't serve a number of people for some reason"

Prós: "Easy boarding. Friendly staff"
Contras: "N/A"

Prós: "The customer service was great & they attended to my son who has a disability & flying on his own. He arrived well & happy so we were pleased with the service."

Prós: "Flight was on time. Boarding was simple and easy. Staff were excellent in handling the boarding process and very prompt in getting people seated/luggage put in to overhead lockers, free tea and coffee was provided which assured that extra comfort, would definitely recommend."

Prós: "On time, easy boarding"
Contras: "The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers"

Prós: "Pleasant crew"
Contras: "Boarding was shambolic and the 737 is not as nice as the new A320 in terms of comfort or amenity. Boarding was all over the place - and the gate agents clearly need extra people around for a full flight. One person for 170 ppl didn't feel right."

Prós: "Excellent from boarding to departing the aircraft, very polite staff and comfortable flight! Thank you"
Contras: "Nothing"

Contras: "No food, no entertainment"

Contras: "No food, no entertainment"

Prós: "check in person helped get me a window seat with a view"
Contras: "No food for those in back seats. Checked bag weight too tight given the flight was to and from a cold place requiring more clothes."

Prós: "I was running late for the flight due to bad traffic en route to the airport. Nonetheless, the staff was very understanding, and called me to the gate once I finally arrived to assign me a seat since I wasn't given one when I checked in online. They upgraded me without my asking... to an economy plus exit row, so I had lots of room during the 8 hour flight to Copenhagen. The plane was new - an Airbus A330 - and the flight crew was friendly and helpful."

Prós: "All good with SAS. Not good with me. I forgot to ask for a window seat."
Contras: "I makes down for food and entertainment but food could be bought and provided entertainment is not necessary for short flights with such good views of beautiful Norway."

Prós: "I mean, it was how a flight should be, painless."

Prós: "Nothing to be honest"
Contras: "Checkin was a disaster, girl was not aware of anything she was doing and after over ten minutes of explainatiin she still put me and my bags on a wrong flight. Lady at the boarding gate tried to help and finally managed to send me and my bag in the same flight. Even bigger disappointment was that I booked a business class seat and paid three times more money then a normal economy ticket, there wasn't any business class seat and all seats were occupied in the front rows. Staff was generally rude and not willing to help."

Prós: "I booked through you and priceline. I chose the airfare that included the provision for one paid check through bag. was VERY careful to make sure I paid for this extra bag. When I got to the airport SAS said I had not paid for a ticket that included one checked through bag. I am very upset with this. Solution I will NEVER book through Kayak or priceline again..."

Prós: "Friendly crew"
Contras: "Zero leg room, no overhead compartment space. Pinned to the wall in my window seat by an over weight Swedish man sitting beside me. Horrible flight !!!"

Prós: "The leg room. The great service and attitude."
Contras: "The food... needs to be improved, even if it means charging a fee."

Contras: "SAS has one of the worst boarding procedures and not enforcing it. Flight was delayed an I almost lost my connection in CPH. and it has the narrowest legroom of all Star alliance flights. my flight from stockholm was delayed and there was a massive queue at border control and no SAS or CPH airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection"

Contras: "my flight from stockholm was delayed and there was a massive queue at border control and no SAS or airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection"

Prós: "Did not use their services much but the stewards seemed nice."
Contras: "Flight was delayed, no entertainment, not many food options for people with certain dietary requirements."

Prós: "It was quick. Can't rate food or entertainment as I didn't use"
Contras: "Seats v cramped and even w a window seat I was squashed by big man next to me. Lucky it was a short flight"

Prós: "Everything was great, food, blanket & pillow, movies, friendly service."
Contras: "The 3 hour delay for landing. Had a 2 hour drive home from the airport, hard to stay awake. So tired for work the next morning."

Prós: "The crew were amazing, kind and attentive. My seat 30H had the ultimate leg room ( I am 6' 4") so it was fantastic for me. The food was quite tasty. Really enjoyed the humorous BA video for the safety"
Contras: "No"

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Prós: "great seats, friendly staff, quick boarding"
Contras: "free snacks"

Prós: "Good seats and smooth flight"
Contras: "No free snacks"

Prós: "Seats were small."
Contras: "The boarding process was inefficient and long. The seats don’t recline and very little leg room."

Prós: "Crew was very friendly"
Contras: "It was 45 min late so that needs fixing"

Contras: "Transit time should be calculated reasonably."

Contras: "The people handling the boarding were rude and inefficient. Not a way to staty an 11 hour flight."

Contras: "The flight was delayed due to plane safety issues, but the crew fixed it and got us to London almost in time. I didn’t love that there were no vegan food options, and even if there had been, they ran out of fresh food by time we were served. Not great."

Contras: "Virgin seats are not the best business class seats out there..."

Contras: "not ONE single smile !!!!"

Contras: "Dear Sir or Madam: My two colleagues and I bought our tickets from BWI to Geneva, via London Heathrow, through Kayak as I have many times in the past. However, the Kiwi.com travel agency did not flag that the ticket from BWI to London Heathrow allowed for one piece of checked luggage, but the ticket from London Heathrow onwards to Geneva did not allow for any checked luggage. Also astonishingly, we had to pass through Customs, reclaim our checked suitcases from the baggage carousel, and check in again through Customs to board the onward flight, both coming and going through London Heathrow. In addition to the extraordinary inconvenience that we could neither transit at London Heathrow to our connecting flight without going through Customs twice and that we could not check our luggage through to our final destination, we also had to foot a higher baggage charge to allow for checking in our suitcases, now that we had arrived in London Heathrow only to discover this that our onward ticket did not cover one piece of checked luggage. Had we known that the seemingly better price posted by Kiwi.com on Kayak’s comparative offerings came at such a high price of inconvenience and additional expense for the luggage, we would have taken our business elsewhere. It was deceptive of Kiwi.com to engage in such practices, even if it disclosed these conditions in fine print (for no one would expect, nor have I ever seen previously in the hundreds of flights I have taken as a Million Miler on United), without flagging this. And similarly, it was irresponsible of Kayak.com to allow this “apples with oranges” comparison on its website. I’m making three more international trips in December, but I’m inclined not to use either Kayak.com and most certainly not Kiwi.com for future airline ticket purchases."

Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"

Prós: "Excellent crew and good food."

Contras: "Missed connection from LHR to INV, now sitting 8 hours at LHR waiting for the next flight. In a word, a disaster!"

Prós: "Efficient boarding and fast baggage collection in Geneva."
Contras: "It was not clear when booking that I would not have a checked bag included. Not even free water? $400 to switch to an earlier flight, no standby options"

Prós: "Got there"
Contras: "Luggage did not get there. Still is missing. No food. No complementary beverage offered period. Lousy all around."

Prós: "Tight in ecomony. Aisle seats are bad I was hit the entire flight."
Contras: "Seats not the best"

Prós: "Got there safely"
Contras: "Long lines to board. Take a bus from the terminal to the plane. Walk up a lot of stairs to get on the plane. No free bottled water or soft drinks. Ten minutes before landing they gave me tap water."

Contras: "Late arrival from Helsinki caused issues. Transit from Terminal 3 to Terminal 5 was problematic. Boarding from a bus is never a positive."

Prós: "On-Time"

Prós: "nice employees"
Contras: "for the second time on this flight, the onboard devise for credit cards would not accept mine. this is the same card i used to book the flight. i complained to british air last time but they obviously haven't fixed the problem. there seems to be a problem using american credit cards these flights. is is a problem because nothing is free. luck;y a flight attendant did feel bad about it and gave me a glass of water"

Contras: "They lost my bag! I was waiting for this ski trip for a year, and they lost my snowboard bag. It is still in London and I'm at Avoriaz, waiting for a driver that god knows when will come."

Prós: "The captain and first officer were extremely courteous and professional . I was impressed at the way the captain managed the delayed departure taking time to brief the passengers at the boarding gate. When we eventually changed planes and moved to another gate to board it all went without a hitch."
Contras: "Nothing"

Contras: "I paid for TWO EXTRA suitcases for my flight. I carefully packed and weighted them in advance. The "lady" on the counter made me remove one jacket and one pair of boots from each suitcase because it was GRAMS over the limit. Grams those that my hand scale did not accuse at all. The following customer right after me had KILOS OVER the limit (almost SEVEN) and were not flying business or first class, regular economic class just like me. And they did not had to remove a thing from their extra heavy suitcases. What is the company criteria? Anyway, I bought me another return flight on OTHER airline and simply lost my return flight on BA. I am never flying this horrible company again."

Prós: "Everything"

Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."

Prós: "The crew was great"
Contras: "Didn't like the 2 hour delay. Had to wait on the runway because of lack of organization at the london airport."

Prós: "Great service, and very smooth flight"
Contras: "I got to the airport the morning of my flight from Warsaw -Dublin and was told my flight was cancelled and no longer exists. Luckily I got a hold of my daughter who was in LA at this time and woke her up at 1am with this issue. She called the web booking company Webjet where you directed us to buy the flight, and was told by Webjet that my flight was cancelled the day before and we were not notified IN ANY WAY! By some miracle, my daughter was able to talk to Webjet and get me on a new flight last minute. Again, this is all happening at 1am California time while I am stranded at the airport in Warsaw! Unacceptable!!! I am however glad that the issue was resolved and I made it home safely. But I think someone needs to look into this immediately because if it wasn't for my daughter, I wouldn't have left the Warsaw airport due to the fact that the airline cancelled the flight and neither the airline, Kayak, nor Webjet notified me...."

Contras: "I always expect water to be handed out, but I guess this flight was too short so I had to ask for a cup of water. That's all. Not a big deal. They brought me water."

Prós: "The only good thing was that the flight departed on time. On arrival we had to go into a holding pattern, then once on the ground, there was a glitch and we were held on the place for about 30 minutes. We did make our next flight, however, but some people missed theirs."
Contras: "No food was offered -- except to buy -- even though it was breakfast-time. This was a very disappointing flight!"

Prós: "Otherwise great flight"

Contras: "The flight was delayed and on the arrival we have to stay inside for sometime."

Contras: "To pay for WATER!!!!!"

Prós: "Quick passport checks on boarding. Seat has head rest that can be folded to hug your head, very comfortable!"
Contras: "No USB charging plugs. Main dish was good but the salad is poor."

Prós: "Everyone was very pleasant to deal with. And I even got upgraded"

Contras: "The crew didn't even offer me a drink or food for purchase The baggage allowance fees were ridiculous -- I hate to pay despite being executive status and when I called several times prior to flight there were not helpful and referred me to airport who charged me a lot of $$! I willl be writing a note to customer service. In addition they are cutting back I was told and closed the ticket counter in Faeo Portugal -- not flying them again"

Contras: "Ma gestao expectactiva dos passageiros. Voo atrasado resultou na perda do voo de ligacao"

Prós: "Mostly everything was ok."
Contras: "I received water only once (plus coffe/tea option and small juice for breakfast). I needed to ask for water, i've also heard others asking for."

Prós: "Very clean craft, Nice staff and smooth flight."

Prós: "Individually the crew was quite nice and tried to do their best to their best."
Contras: "Dirty toilets. No toilet seat covers. Ran out of toilet paper. No oversight to basic hygiene given a 12 hour flight."

Prós: "The way to goA380"

Prós: "Efficient boarding, friendly crew, good food, individual entertainment consoles, and plane was not very crowded."
Contras: "Extra charge for items traditionally included on trans-Atlantic flights, entertainment choices dated and limited, assigned seating clumped travelers together instead of spreading them out among available travelers."

Prós: "-Exceedingly helpful checking staff - Pleasant flight crew - More than enough movies and content in personal entertainment system to keep busy for 8 hrs - frequent beverages offered throughout flight including juice and water - communication from flight deck is warm and welcoming - overall a level or two above any US airline"
Contras: "- main course was heated for too long, dry and falling apart"

Prós: "Lots of info, arrived 10mins early"

Prós: "I booked tickets,6 weeks before the flight,but the day of departure, I was told those tickets could not be issued until I was oblidgd to pay a huge sum,3 times of my orignally paid on the line,6 weeks before,or I would miss this flight. Complicated and stressful experience for me on this day of my departure!! I was scared. Now , after my return, I contact the BRITISH AIRWAY,and the reception lady was very helpful, eventually found out their system had a problem that day,so now she promised to refund me."
Contras: "Please make your system work smoothly,"

Contras: "Crew was so super excellent and friendly."

Prós: "Was a short flight so .. It was ok !"

Contras: "The flight was delayed for long time. No food provided for passengers who travelled all the way from phoenix."