Encontra voos baratos de Oslo para Portugal

Contras: "The sitting was so very small, I never traveled so crumpled."

Prós: "Again staff was very friendly and helpful."
Contras: "That since it was a shorter flight no tvs."

Contras: "There was a major delay - we never were told why and no one apologized. It was so stressful to make my connection."

Prós: "The crew was amazing"

Prós: "Crew Was very friendly , smiley, and welcoming."
Contras: "Movie selection could have been better, but was ok."

Prós: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Prós: "I do not know how to go about contesting his, but we bought 4 tickets to South Africa on Swiss air and Edelweiss via Zurich. We received a confirmation email for two of the tickets but not for the other two so we assumed the other ones did not go through as we used two different credit cards."
Contras: "We purchased the last two again and when we showed up at the ticket counted they let us know that we bought 6 tickets!!!!!!!! We would like to be reimbursed for the two tickets we did not receive the confirmation emails for. How can we go about it?"

Contras: "Swiss precision"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Contras: "Seats are too cramped for an international flight."

Prós: "Good crew and despite the short flight we even got a sandwich which was great after a long day"
Contras: "No entertainment but short flight"

Prós: "The stewardesses were absolutely amazing, asking/ offering beverages in between main meals t/ out the whole flight! They were just doing their job above and beyond! Wonderful crew especially the girls in the section 30’s on the side FGJK, THANK YOU SO MUCH! YOU WERE AMAZING!"

Contras: "Terrible movie selection"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "I like the way they take care of their guests, I have 0 complaints"

Prós: "I slept with the jazz music...didn't hear a baby that was crying the whole flight..."

Prós: "The lovely nice stewardess and Crew kindness."
Contras: "I have faced the horrific flight ever in my life last days, I never imagined a completely 4-5 Hours such horror turbulence on a long Night flight. thank God we made, and thank the lovely crew for their super support.."

Prós: "Not applicable."
Contras: "The fact that Swiss Airlines cancelled my return flight from Venice to Zurich and then Zurich to JFK."

Prós: "The crew was very attentive and friendly. For the price the seats where comfortable."

Prós: "Crew members were polite and efficient. Entertainment system kept us engaged for our 12 hour trip."
Contras: "Horrible boarding and check-in. I fly internationally for business. This by far and away was the worst experience ever. There were 2 parts to our travels. Flight from Dusseldorf to Zurich, then Zurich to Los Angeles. in Dusseldorf, SWISS oversold the plane by 25 passengers. It was unbelievable, SWISS was randomly determining who would not fly and miss their other connecting flights in Zurich. It was by shear luck that we were able to keep our original reservation. SWISS needs to realize that this type of problem is serious. I can't imagine every flying SWISS again."

Prós: "good flight didn’t have any problems"

Prós: "Flight was on time"

Prós: "The head fligh attendant was very nice and welcoming and informative she personally took care of our carry on to put in the check in..."
Contras: "I was not able to buy from the duty free discounted offers on the plane. The discounted shopping panflet was not on my LA/Zurich flight.... so I didn't see it and did not buy then.... And on my second part of the trip Zurich/Nice they refused to sell me to me from the Duty Free because they didn't have time..... :( The dark hair flight attendant in the back of that plane was not informative or nice....I had to talk to the head flight attendant in the front of the plane, she was more professional! Other than that everything was good!"

Contras: "Excelent"

Contras: "This is ever the first time we flew with Swiss air and will be the last time. The seats are too tight. If the person in front of you inclined his chair for better comfort, then there is quite challenging for you trying to get out of your seat for washroom etc. The crew services were terrible. Between meals time, there were completely no services such as offering water/drink etc.-did not see a single soul of them, especially on a 9 hours long haul flight! The food was ok. The only thing I like was the chocolate handed out at the end of the journey."

Prós: "Absolutely amazing transatlantic flight with Swiss as always"

Contras: "Cabin temperature was a little hot"

Prós: "Crew was always ready to help. It was a very smooth flight."
Contras: "I wish we could start watching the movies earlier and wish there was more selection for good movies. Flight was delayed but we knew that. I prefer that it‘s safe."

Prós: "Good film selection -which unfortunately I couldn’t watch. To be fair I got a 50 CHF discount for my next flight with Swiss."
Contras: "Entertainment system wasn’t working in my row. Food was not great, not the standard I’m used to from Swiss. Took them forever to turn on air handling after boarding, plenty of time for All the people with colds and coughing fits to infect everybody else."

Prós: "See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs"
Contras: "A grown man coughing loudly during a 10 hr flight w/o once covering his mouth"

Prós: "The staff was polait"
Contras: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"

Prós: "Smiley all the time flight attendants and generous with food and drink and responded quickly if need help. The person who performed the flight announcement from swiss to lax had nice sense of humor while announcement :)"
Contras: "Warm and excellent customer service :)"

Prós: "Service"
Contras: "All was great"

Prós: "Just another flight, nothing special."

Prós: "Stewards are very kind and friendly unlike those in US flights."
Contras: "None."

Prós: "Very pleasant flight, excellent take off, didn't feel a thing. The crew was friendly and helpful."

Prós: "The flight attendants seemed very courteous, but unable to do anything about the situation."
Contras: "We had a family of four sitting behind us. The father yelled all the time. They took up four overhead bins and he was frequently up and down getting things out of the bins. His very hairy large belly was touching my daughters head every time. He and his children punched the backs of our seats on a regular basis. My back was in constant pain and I was unable to do very many things due to the back pain during my "vacation", The flight attendants had to remind the parents that their children could not stand on the seats during takeoff or crawl around under the seats. No ability to change seats or I would have. I didn't have a problem with the other children on the flight, when they were crying their parents tried to do something. However these people brought playdough for their child to roll out or punch on the seat tray and all they did was constantly yell loudly at their children, Well not about the kicking, punching, or crawling around. Just yell in general at them."

Prós: "Food was excellent and staff was friendy."
Contras: "Wifi was expensive."

Prós: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."

Contras: "The security check point was frustrating. I was detained for :20 regarding my sealed duty free purchase.... Will not shop duty free again on a two-leg itinerary."

Prós: "Everything was great. The staff did a really nice job at making us all feel comfortable and they were eager to help with our needs."

Contras: "Was asked to give up my aisle seat (D 40) seat om a 13 hour flight for a less comfortable one (F). Put on the spot to give up my seat for a couple with a 6 month old infant due to the fact that the attachable bassinet had to be in front of the D seat. Neither the parent or myself felt very good about my displacement."

Prós: "The captain kept us informed of all the delays and changes to the flight. The food was excellent and served at appropriate times. The entertainment system proved enough variety for everyone to relax and enjoy themselves on the flight. The agent seated our entire family of four together in the middle section, which was convenient for all of us."
Contras: "The temperature in the airplane was very cold. Both myself and all my children struggled to stay warm, even with the blankets provided. Is there a way to increase the interior cabin temperature? I also wish they had allowed families with children to pre-board the flight."

Prós: "Crew was very helpful with getting me "something" to eat since I did not receive a "Vegan" meal as I had ordered when I bought the flight... The meal I originally was given was included milk and cheese ingredients and after explaining what vegan actually was they did their best to help my situation. My first flight with Swiss to Switzerland included the correct "vegan" meal do I can't understand how this mistake was made by Swiss on the return flight?"
Contras: "I did not receive a "vegan" meal as ordered originally and though they were very helpful they should all be better educated regarding the differences between "Vegan", Vegetsrian, Lacto-Ovo, etc... Since I was embarrassed as I had to keep rejecting the food they gave me until I educated them on the basics of what Vegan food is... They were very helpful throughout."

Prós: "Enjoyed the food. On demand entertainment. Beverage service."
Contras: "Despite paying for extra leg room I somehow needed more. Not Swiss Airs fault, but I know better for next time."

Prós: "Coke Zero was available."
Contras: "Limited selection of movies and tv shows and only one food option."

Contras: "Best guys thanks for evreting"

Contras: "They cancelled my flight"

Prós: "Food & entertainment system"
Contras: "Tight seats"

Prós: "Nothing"
Contras: "Worst ever airline in the world charged me for Cary on bag $430 for weight 8.7kg from Oslo Norway to adiss ababa Ethiopia I recommend no one has to fly with Turkish airline poor customer service"

Prós: "service on the flight was very good"
Contras: "the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with"

Contras: "Flight was delayed - missed connection in Istanbul"

Prós: "Food was excellent! And plenty of it"
Contras: "Temperature way too warm"

Prós: "I don’t like any thing take them over 5 hour to take me to the hotel"
Contras: "Everything I don’t like I don’t think so I will fly for free even"

Prós: "All was really good"
Contras: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."

Prós: "Food, service, movie selection, wine selection, seats in business class."
Contras: "Unimpressive selection of scotch when compared to competitors."

Contras: "Boarding was terrible, flight was late, no communication from the crew. Captain barely spoke English"

Prós: "Variety of entertainment available"

Prós: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Contras: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Contras: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"

Prós: "I enjoyed the flight!"
Contras: "Not applicable"

Contras: "i took four flights - LHR - IST and ISt - Riyadh. every flight was a minimum of one hour late! there is no semblance of order in the boarding process, it is the largest and most effective bully who gets on first. even children and frazzled parents we not accommodated to help settle the children, which would improve the flight for everyone"

Prós: "Good service and very smooth flight"

Prós: "AMAZING AIRLINE. Anyone traveling to this part of the world, fly Turkish!! Best international flight I have ever taken."

Prós: "Perfect."

Contras: "The people smell very bad !!"

Prós: "Turkish Airlines is a wonderful airline. The service was excellent and the food was delicious and plentiful. They are organized and helpful. On time and smooth flying and landing."
Contras: "Seats are very tight (for those of us who always have to fly economy). Wish there was more legroom."

Prós: "Flight was on time and landed safely. Great food even in economy -- but they ran out of coffee."
Contras: "Check-in was very slow."

Prós: "Staff"
Contras: "Seats, food and service"

Prós: "Smooth flight, great food"
Contras: "Other passengers."

Prós: "Onboard food was good"
Contras: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."

Prós: "great crew and flight!"
Contras: "We would have loved to have been able to easily upgrade to business class but weren't able to."

Contras: "The sound from the headphones is just horrible. I decided not to listen to music and could barely hear the voices in a movie."

Prós: "Great attention and kindness from the attendants"
Contras: "The cabin was very very hot during the flight."

Contras: "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"

Contras: "No miles. No notification either. Seems very arbitrary"

Prós: "Everything was great, service,food....."
Contras: "Nothing to mention"

Prós: "Great"

Prós: "NOTHING"
Contras: "Absolute chaotic experience. Seized all electronic equipment which I anticipated ahead of time and left my iPad home - but they took my camera - which is NOT on the list or a digital device. They had ONE person handling what had to be well over a thousand iPads and laptops. Flight left hours late. NO legroom, Food was horrible and inedible. The entertainment system draped out and locked up 4 hours into a ten hour flight. The WORST flight experience I have had in a very long tie and I have flown all over the world. Will NEVER fly Turkish Air again. STAY AWAY from this airline."

Prós: "the crew was wonderful!"
Contras: "the landing was bad"

Prós: "Service"
Contras: "N/A"

Prós: "For a short flight, it was good. The seats were a bit bigger, and the crew was nicer. The food was ok."
Contras: "Again some attitude from flight attendants. The food is average but again subpar compared to previous flights with Turkish Airlines."

Prós: "The crew and the service. Plus the choices for entertainment"
Contras: "The chairs were really uncomfortable, I'm a young, healthy traveler, but my knees and back really hurt after this trip."

Prós: "Pleasant service, good food, and excellent entertainment"

Prós: "The crew on the flight was trying to do his best - but too late and too little."
Contras: "The flight was delayed in 22.5 hours. No information or instructions where to go or what to do was given. When little info was obtained by shouting of chinese-speaking passengers, it was in mostly in chinese - not English. For 22 hours we actually did not know what to expect. When we finally were told that there is a flight - huge lines to check in. No help with connecting flights was offered. when I asked to reserve a connecting flight - I was put on a connecting flight that I missed anyway because of further on-going delay. When I reached Istanbul - no help was actively offered. I had to arrange my connecting flight. No compensation was offered. When we asked for some food and water, we were sent to the lowest level lounge in Ataturk airport. Very poor Turkish Airlines experience!"

Contras: "Good floght"

Prós: "Professional and helpful crew, clean airplane."
Contras: "Flights was late, no information was given as to when the flight would board or the reason the flight was late."

Prós: "THENK YOU!"

Prós: "Good food, great crew."
Contras: "Both coming and going my transatlantic flights were delayed. first time to address a mechanical problem with the heating/cooling system of the aircraft (1 hour +) and the return flight was delayed for more than 2.5 hours with no explanation."

Contras: "NA"

Prós: "All"

Prós: "great food, good selection of movies, comfortable seats, quick and efficient boarding, clean, nice staff."
Contras: "it was a bit older than other planes I have had with turkish air."

Prós: "Nothing."
Contras: "The absolute worst airline we have ever flown with. Will never fly with them again."

Contras: "Aggressive staff, terrible food"

Contras: "because of turbulence, they stopped serving food and beverages in the middle of their service but it wasn't that shaky. I've been in worse flights and they still served the food. they did not stop midway."

Prós: "A real plug under each seat - great to work on a 14h flight seat pitch better than most airlines No-fuss attitude makes things easier in general"
Contras: "cleanliness is a different standard from, say, Lufthansa but not botheringly so. Turkish telecom wastes your time in trying to get on the Istambul Airport wifi - impossible."

Contras: "Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times."

Prós: "Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight."
Contras: "Better entertainment selection."

Prós: "Great food. Nice staff."
Contras: "Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal."

Contras: "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."

Prós: "The crew was very professional and pleasant. The food was tasty for airplane food."
Contras: "The seats were not that comfortable."

Prós: "The crew was o.k."

Contras: "The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)"

Prós: "Yes"
Contras: "No"

Contras: "Be on time"

Prós: "The crew was alright but there was very little leg space in the economy cabin"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Contras: "Missed my flight by 2 minutes and couldn’t find any representatives to help me determine my options. Was left to figure it out in my own."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Gate crew was friendly."
Contras: "United. Not Lufthansa. The ability to change seats early with United and be a recognized flier and get credit was extremely difficult. Very poor service."

Prós: "I’ve travelled many times with Lufthansa and I always enjoy my trip. The crew are always attentive and caring. I always recommend Lufthansa to all my family and friends, and I will continue to travel with Lufthansa."

Prós: "Very friendly and professional crew"
Contras: "Outdated entertainment system on the plane"

Prós: "Nice Biz Class with typical empty center seat. Pleasant FAs."
Contras: "No complaints."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Contras: "Didn't like the fruit dish or the liverwurst type meat."

Prós: "Everything was fine except for the comfort."
Contras: "The rows were so close together it was hard to get in and out of your row. If the seat in front of you reclined, the t.v. was 9 inches in front of your face."

Prós: "We were treated very well by all staff. Very nice crew"

Contras: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."

Prós: "The flight was full. service, food and entreatment was excellent"

Prós: "Airy plane. on time. Good service. Flight wasn't full"

Prós: "Professional, efficient, full, nice sandwich and coffee."

Prós: "Crew"
Contras: "Crew"

Prós: "Lufthansa and SAS. A great combination."
Contras: "Nothing to not like."

Prós: "Clean plane, efficient and professional crew"
Contras: "Food"

Prós: "That was the most comfortable flight I have ever had. Famous German standards of excellence. Everything was just as it's supposed to be. Punctuality, politeness, order - just perfection. Thank you for such a great treatment!"
Contras: "N/a"

Prós: "Smooth ride. Almost made up some flight time......"
Contras: "No entertainment, Two hour delay......almost missed our connecting flight."

Contras: "Houve um atraso na saída de Munique."

Contras: "The food options you're supposed to get don't exist because they provide a limited number of the variety they have! By the time they get to your seat, they are already out of options. Sadly, the quality and service are going down too."

Contras: "Flight delays,...."

Prós: "Quick loading and departure."
Contras: "The gate changing 3 times."

Prós: "Service for economy class was what you would expect from other airlines in business class. Lufthansa has the best service of any airline I have ever flown with."
Contras: "Nothing."

Prós: "I liked the food and courteous staff. Our flight was on time in order to connect to our next flight. They assisted us to our waiting wee Lchairs."
Contras: "Everything was ok. Nothing I did not like on that flight"

Prós: "The seating went very efficiently and fast. All the flight attendants were extremely friendly. Food was great and there were plenty of movies for adults and kids. Would chose Lufthansa again"
Contras: "I was in economy class and the lady in front of me put the seat back. My knees hit the seat the whole flight and I am not that tall 5.6."

Contras: "Dear sir or Madam, I’m writing this complaint as I feel so mistreated and so disrespected, I had a ticket# 2208688265549 with a confirmation# WP6DHB travelling from Tulsa , OK, USA to Cairo, Egypt. Everything was great as expected and recommended by my uncle who travels with your respected company at least twice a month till I got to Frankfort airport to take flight# 0582 from Frankfort to Cairo. I was stopped while heading to the plan by the flight manager as he called himself later, and told me that I have to only have one item on the plan, I already had one carry on and my hand bag that has my laptop and the charger, I told him that I was told by Lufthansa customer service the night before traveling to confirm the luggage weight and size that I’m allowed one carry on plus personal item like a hand bag or lap top bag and they have to meet specific dimensions. I even offered to call the customer service number for verification, he replied ‘’I don’t care, I’m the flight manager and you will do what I say’’. His words were really hurting, I showed him the tag on my carry on that I got from the previous flight it said (approved carry on) don’t remember exactly what it said, he reached to my carry on and tare that tag, I didn’t think that was appropriate even if the tag had no value he doesn’t have any right to touch my luggage without my approval, then he tried to grab my ticket from my hand saying I will get you off the flight, I got really upset and told him don’t touch my belongs. There was a moment of silence because I think I raised my voice (my apology to him and to the company for that), I realized that the conversation is not going any where so I decided to file a complaint (not because he wanted to me to only have one item but mostly because of his attitude) so I asked him for his employment ID number he walked away without saying anything, waited till he walked close enough that I can ask him again this time he refused to give me his employment ID number, asked him for his name he said it so softly, I asked him to spell because I didn’t hear it right he said it so softly he refused, then I had to look for his badge and the name on the badge I believe his first name started with P and last name started with T. I waited a few days till I got to talk to my uncle and told him what happened as he is the one who recommended Lufthansa and he has a lot of experience with your services he said that they might need to do that because the flight was complete and they want to offer luggage place for everybody, but what I surprising is there was many empty seats on the plan my seat was 032C and the 2 seats beside me (032A and 032B) were empty also there was a lot of carry-ons room everywhere. So I don’t know why he was this way with me, I’m really disappointed specially that is only my first flight with Lufthansa since 2015, that flight manager made me have an extremely rough experience. one more thing when I told him I’m going to compla"

Contras: "Flight was delayed yet again, waiting area was cramped, information on connecting flights was incomplete."

Prós: "Short flight, not much to say about it."

Prós: "Houve atrasos mas saídas"

Prós: "This leg of light was good. Service on board was very good."
Contras: "no complaints."

Prós: "It was on time :)"
Contras: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."

Contras: "-flight delays-no information provided-no information on gate changes-"

Prós: "Got upgraded to Business Class"

Prós: "Ordered Asian vegetarian meal, which was excellent. They even hadMetal utensils, which I don't think I've seen since the 80s. Also had a Seat open next to me, which is unusual.Very orderly and comfortable flight, with a surprising amount of legroom."

Prós: "Everything else."
Contras: "Boarding was chaotic."

Prós: "The crew was kind, the flight was on time and alll in all was just as expected."

Prós: "Seat was very comfortable. Crew was great."

Prós: "Nice crew"
Contras: "You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc."

Prós: "Crew was ok, food and drinks was enough for 1,30 hour flight."
Contras: "I really expected more from Austrian airlines."

Prós: "The crew was great."
Contras: "My seat would not recline at all"

Prós: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Contras: "flight was delayed, 2nd Austtian flight delayed in the same day"

Prós: "Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?"
Contras: "The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!"

Prós: "Fligth attemdance atention"
Contras: "Delay in the departure (40 min)"

Prós: "Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate."

Prós: "Generally very pleasant flight"
Contras: "No complaints"

Prós: "The crew was helpful with tips for Vienna"

Prós: "Luggage came extremely quickly"
Contras: "We upgraded to business and paid way more than the flight over and the service was much worse. Food wasn’t as good and not nearly as much."

Prós: "Very friendly and attentive flight crew, nice entertainment options, food good for airline food."
Contras: "Never been more uncomfortable in a plane seat. I’m six feet tall and my knees hit the back of the seat in front of me. I would not fly this airline again for this reason."

Contras: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"

Contras: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."

Contras: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."

Prós: "I don’t like to use your site again Wanted change date to 5 June When I saw no reply I bought a new ticket from Opodo"
Contras: "You are bad not loyal Not reply to custom request Shame to you and will inform all people I know In loud my employees and customers Ivan Rosen irosen@a1.net"

Prós: "Staff were always courteous."

Prós: "Can you assist my wife and me in getting Star alliance frequent flyer miles for this trip? Thanks"

Prós: "Pontualidade e Conforto"
Contras: "Apenas serviram bebeidas"

Prós: "Pontualidade e conforto"
Contras: "Apenas serviram bebidas"

Contras: "Missed my flight!!!!!"

Prós: "too short to tell."
Contras: "Not applicable"

Contras: "Food part was missing."

Prós: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."

Contras: "Not having an opportunity to serve water because it was time to prepare for landing"

Prós: "That is was on time!"
Contras: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."

Prós: "Very nice crew."
Contras: "Buses to aircrafts. No snack on short flights."

Prós: "The air crew service"
Contras: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

Prós: "I thought the food was excellent. Better food in coach than I get on first class domestic flights. Also, the in-flight entertainment was very good. I watched a couple of science shows and extreme sports shows that I truly enjoyed."
Contras: "There wasn't much I did not enjoy that could be changed. I chose to go coach and had to put up with seating that was more cramped than I like, but I expected that."

Prós: "Flight smoothness, service, friendliness, pilot experience, stewardesses (except for one), food, delicious."
Contras: "All flight attendants were great except for one tall with very short blonde hair. What a poor attitude! She really ruined my trip. There was not an exchange with her that was friendly and agreeable. When serving drinks a second time, she asked me what would I like to drink and I answered: What do you have? I had not asked the first time drinks were served since I knew I wanted orange juice. he second time, and not wanted to drink the same, I asked: what do you have? and her answer was: "Same as before". I had to let her know I had not asked before and then she proceeded to tell me the different drinks and finally added: My colleague will take care of you. She did not want to serve me. The first incident went I tried to use the bathroom in the back of the plane, she would tell people: "don"t use that one, I need that bathroom for......." ( not sure for what but her tone was so rude,that people walked to the other bathroom embarrassed). All I can say is that everything else was great, including the friendliness of all other crew, but that one ruined the experience. A third time I got up to walk to the bathroom and the seatbelt sign was on, but so it had been for a long time. She prompted me to go back to my seat. All others seem to do their job without been rude, Not sure why this one couldn't. Job stress? Not the passenger's problem. Besides that and the poor movie choices, everything else was great. I think the flight was delayed but to that point everything was going so smooth, I didn't even notice. I will fly Austrian again, and would love to visit Vienna. Please advise how to add the miles of my trip to my account. I booked in Kayak, left to Ohio from Miami running from hurricane Irma, my return from Ohio to Miami was cancelled and I had to embark on that long plan10 day trip without even returning home to Miami to pack. I totally forgot about putting the miles on my account on either ticket counter."

Prós: "Boarding was easy, on time"
Contras: "Crew's attitude for any request was snobby and harsh"

Prós: "staff realy nice enough room for legs good food"

Prós: "Good place for the legs"
Contras: "Food"

Prós: "Could not tell that I need gluten free meal. And the early check-in didn't work."

Prós: "Everything was going to at"
Contras: "Nothing"

Contras: "The gate of flight was changed 2 times in short period, that's why i lost my plane. No possibility if rebooking the flight, only buying a new ticket for 700€. Crazy!"

Contras: "Nothing to dislike"

Contras: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Prós: "Great staff, friendly and helpful."

Contras: "Flight was delayed"

Prós: "So I had to fly to Munich, and rather than flying direct on terrible United, I took a connecting flight via Vienna. Flight was full yet still departed on time and even arrived early. The seat was comfortable and flight went very smoothly. Food served on board was perfectly edible. Disembarking also went without problems. The flight staff even accommodated the requests of a particularly nasty Russian family seated behind me even though they were total jerks. I was very impressed with their professionalism."
Contras: "Nothing. I will make a point of trying to fly via Vienna in the future. Airport is very pleasant and well run."

Prós: "Very nice and polite crew, great service."
Contras: "Regular breakfast was just a muffin and nothing else :("

Contras: "Technical issues with website and online check-in. Boarding was poorly organized. Food could be better (e.g, breakfast muffin was terrible). Also availability and varienty of alcoholic drinks could be better. Flight was delayed and therefore my luggage didn't make it to connecting flight.."

Prós: "It would be nice to see AUA learning from other airlines on how to board a plain. To date it is chaotic, unorganized, messy and unnecessarily unfriendly. Interestingly enough it compares well to the non-existing system for lining up at Skilifts in Austria: Use force to squeeze everybody around you or cheat your way in sidewise. Not exactly my cup of tea."

Prós: "Flight services were good. Staff friendly. food was good"
Contras: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"

Prós: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Contras: "Ground crew was a big bottleneck and Austrian security did not help."

Prós: "Short flight"

Contras: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Prós: "Nothing special - nice crew"

Prós: "Absence of food"
Contras: "In flight service"

Contras: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Prós: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Contras: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Contras: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Contras: "The KLM crew are always great serving and treating you. Well above many other airlines."

Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"

Prós: "Crew was nice and pleasant"
Contras: "Flight very late"

Contras: "Staff rude and short"

Prós: "Nice staff and no delay"
Contras: "Instead of crisps maybe a bit of cheese or crackers"

Prós: "Good beverage service."
Contras: "Over an hour delayj for departure."

Prós: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Contras: "If I knew how to recline my seat earlier. I did try several times"

Prós: "Overall KLM experience is good"
Contras: "Food quality was mediocre for a business class flight."

Prós: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Contras: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Contras: "Inflight was better than I expected. But needs upgrading air crafts."

Prós: "Entertainment options."
Contras: "Service was poor, seat did not recline, and the food was terrible."

Prós: "Everything is alright"

Contras: "Not enough leg room"

Contras: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Prós: "Nice crew pilot food and beverage"
Contras: "No wifi"

Prós: "Very pleasant, professional crew"
Contras: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Contras: "wasn't able to take the flight since I missed it"

Prós: "Flight crew very nice"
Contras: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Prós: "The staff tried to help me when it was evident we would not arrive on time"
Contras: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Contras: "Very slow service at checkin, was not even available when I arrived at the airport"

Prós: "Good flight, very attentive crew."

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Prós: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Contras: "infotainment was down. Lost my luggage the flight was delayed"

Prós: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contras: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Prós: "Sandwich was incredibly tasty (although not much filling)"
Contras: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Prós: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Contras: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Prós: "Excellent very good"
Contras: "Everting so good ex"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Absolutely nothing!"
Contras: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Contras: "Bit cramped for space"

Prós: "The staff was extremely pleasant. Food was good!"
Contras: "Have no complaints"

Prós: "Comfortable seats. Warm plane with happy staff."
Contras: "Maybe a second sandwich option for food, not everyone likes cheese."

Prós: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Contras: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Prós: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Prós: "on time, and with snow"

Prós: "Service impeccable!"
Contras: "They have one line of executive class after the kitchen and toilet, is very noisy."

Contras: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Prós: "was very quick"

Prós: "Crew was very helpful.food"
Contras: "Food was not upto the mark."

Contras: "old plane, tight and uncomfortable"

Prós: "Loved the service...everything was excellent"
Contras: "The bus class seat was a bit narrow at the feet"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"