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Prós: "Breakfast was good; the first meal was average"

Prós: "Crew was amazing"

Prós: "The crew was super nice"
Contras: "Food. Usually I have had no complains with food in Qatar but the chicken dinner/lunch was really bad this time."

Prós: "Yes. Pillow cushion too firm"
Contras: "Food needs to be better. Very inconvenient schedule for flights to India from Europe."

Prós: "The crew very good and helpful"
Contras: "The crew are well organised"

Prós: "Crew was friendly."
Contras: "Food"

Prós: "Não há nada a comparar com a Qatar, atualmente."

Prós: "amazing except for the entertainment system"
Contras: "Better entertainment system , 6 hours flight is tough without it"

Prós: "Flight was fine"
Contras: "Did not serve vegetarian food even after repeated requests"

Prós: "comfortable seats, pretty good food, extremely gracious cabin crew."
Contras: "Lactose-free breakfast option was fish... I get that some people like fish for breakfast, but to me it was a little nauseating. Just ate around it and was fine though. Overhead air vents could be improved. felt a little plane-sick toward the end of the flight."

Prós: "Excellent"

Prós: "Our connecting flight was only 1 hour after reaching Doha. They placed a crew member to receive all the passengers that needed to make that connection. Very very useful. Our luggage was made it to the short connection."

Prós: "US airlines should model Qatar. New plans with exceeding long courtious staff who are happy to make your flight as comfortable and pleasant as possible."
Contras: "The food was actually very good, nothing was an extra charge and the flight attendants were wonderful. US airlines should really do a better job!"

Prós: "Nice"
Contras: "Everything ok"

Prós: "Cabin crew service is excellent. Food is very nice. Safe travel."
Contras: "Little bit congested."

Prós: "Gave food vouchers due to extended layover. Marché food quality is average at best."
Contras: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."

Prós: "Food and entertainment"

Prós: "comfortable seats good service"
Contras: "nothing"

Contras: "USB port was not working."

Contras: "Lack of crowd control at the gate during boarding. Ihad to"

Prós: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"

Prós: "Good movies, Comfortable seats"
Contras: "Food could be better."

Prós: "Flight crew was quick to provide food and drinks but quality of the food was not as good as Emirates."
Contras: "-carry-on did not fit on center overhead compartment unless I put it side ways, which then takes up space for other passengers. Same carry-on suitcase fit nicely on Emirates airplanes. Basically, carry-on overhead compartments have been made smaller on purpose or by engineering error, and this makes me not want to fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class."

Prós: "The in flight service was good"
Contras: "The time it took to get the baggage. It took over 2 hours"

Prós: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"

Prós: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Contras: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"

Prós: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."

Prós: "Over all great"
Contras: "Nothing"

Contras: "For 14 hours flight, we were given 1 meal and 1 snack ; that seems too little for a long flight. They didn't have whiskey, only beer and wine...really... I asked the flight attendant to put my cabin luggage in the space above the seats, because I am old and could not do it myself, and he first frowned and asked why....ridiculous"

Prós: "Everything"

Prós: "My steward, Gabriel, provided service that exceeded my expectations. He made the long haul more bearable."
Contras: "The shape of the seats was not optimal for my height/size."

Contras: "Norhing really"

Prós: "Seating"
Contras: "Food"

Prós: "Flight. Conections"
Contras: "Change flexibility, helpfulness"

Prós: "It was just a lovely airplane with a lovely crew. Also, good airplane food."

Prós: "Excellent crew and service"

Prós: "Ground Crew was friendly and did adjust my seating."
Contras: "Food quality was average. More choices needed."

Prós: "Crew is very helpful and friendly. Camecthrough with drinks at good pace. Check in very smooth"
Contras: "Food - very mediocre and felt like each meal was similar"

Prós: "Generally ok but not as good as other Middle East carriers"
Contras: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Prós: "Intertainment was very good"
Contras: "The hostess were not in profisional, they were very rush while giving the food the toilet was not clean"

Prós: "Leg room in economy"
Contras: "4am in the morning. I wish it was around 12 or 1am or 7am in the morning."

Prós: "It was a short flight, so no problems"

Contras: "Food was below average Could have been better for elderly people.. Boarding: No wheel chair assist. asked for 2 wheel chair assist - for myself and my spouse..but got for only one.had to wait till last min at boarding where tickets where issued as no one was available..hurried in last min to security gate."

Prós: "food and courtesy of the staff"
Contras: "nothing"

Prós: "Excellent service on all 6 legs of the itinerary. Great selection of food and wine and entertainment. Superb seating layout in business."
Contras: "Frankly nothing!"

Prós: "Boarding and Seat comfort was good"
Contras: "Food quantity in each service was not sufficient. Food quality ok. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"

Prós: "Qatar Airlines - overall was excellent, having flown many times over the Atlantic and Pacific"

Prós: "Great service"
Contras: "Seat comfort"

Prós: "The service was great"
Contras: "Nothing"

Prós: "Excellent service"
Contras: "We love to fly again in Emirat"

Prós: "All was good."

Contras: "Food"

Prós: "I like the crew."
Contras: "All good."

Contras: "I do not find anything to complain. My first choice will be Emirates."

Contras: "Best flight ever. Everything was perfect . Best crew ,"

Prós: "Good like always"
Contras: "All perfect"

Prós: "Crew was very nice"
Contras: "Seat was very uncomfortable (in comparison to the other emirates flights I’ve taken), and the bathroom was very dirty (trash was full and towels were piled up on the sink)."

Contras: "Laptop bags are not allowed at New Delhi Airport. Only one carry on is allowed with no laptop bag. These are not Emirates policies. New Delhi airport has its own policies. Highly frustrating at that moment because these are not the baggage allowances anywhere else in the world"

Contras: "We asked them to provide us with assistance as we had 3 infants with us but no one helped us from check in to boarding gate. Even though we called emirates customer care to afd oyr name in assistance when we booked the ticket but at airport they said we cannot privide any assistance . Moreover one of our family member had wheel chair assistance they never provided wheel chair at Dubai airport reason being they said they have shortage of wheel chairs. Such a bad experience we had !! I will never recommend anyone to travel with Emirates."

Prós: "Food, Service, entertainment"

Prós: "I liked the service provided."
Contras: "Would like to see decent vegetarian food options. Also please introduce some variance in your menu. the menu has been the same in the last 3 flights."

Contras: "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("

Prós: "No commutation no help for transit"
Contras: "I am a women no help first time fling with them"

Prós: "Crew"
Contras: "Always spicy food"

Prós: "Food was good"
Contras: "Crew was not so great"

Prós: "Everything except food"
Contras: "Nothing as such."

Contras: "Had to wait 5 hrs to get my boarding pass"

Contras: "Food was not tasty or interesting."

Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"

Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"

Prós: "Services and schedule and on time departures and arrivals."

Prós: "It was comfortable and efficient."

Prós: "Service Gluten free food provided."

Contras: "Everything was great"

Prós: "Excellent"
Contras: "Nothing"

Prós: "One of the best airlines I have flown. Very good with kids and they do a hell of a good job of cleaning restrooms. Food quality was great."
Contras: "Hindu meal has meat in it which was a surprise. It was too cold inside plane and they would take blankets before landing and won't give you blankets till take off is complete. They should give water bottles."

Contras: "Flight was delayed and crew was dismissive with questions and concerns about connecting flights"

Contras: "In this flight the flight attendant thought she was doing us a favour,although seated in 26F,preference of food was finished,there was no Pepsi,and felt I was treated badly because of my color and dress mode."

Prós: "All is good"

Contras: "NA."

Prós: "The in-flight entertainment was good, with many, many options to choose from. The headphones provided were certainly more comfortable than anything I have experienced on other airlines."
Contras: "The boarding process is chaotic. Especially so in Dubai. Moreover, they do not allow a laptop bag in addition to the normal carry-on baggage. Every other airline I have flown allows this. What is even more frustrating is that a women's purse is allowed, so I saw women carrying giant bags with their laptops, etc. in those bags, whereas I had to stuff mine into my carry-on briefcase. This is not normal (as in, other airlines allow it), is not mentioned in the ticket, not mentioned while given the boarding pass, BUT is strictly enforced at the very last minute right before entering the plane."

Prós: "Comfortable. Good food."
Contras: "Boarding was a mess."

Prós: "The crew was bery rude and not helpful at all. Worst airline we have ever used"

Prós: "The Airbus was very good -as comfortable as possible in Economy."
Contras: "It was a little noisy in our seats (we were next to one of the crew areas). But the biggest gripe was about the way we were treated when queuing. We all expect to have to wait our turn but it's incredibly frustrating when 1) the system isn't fair (eg splitting a queue into two then allowing those behind you to go to the front of a new line) and 2) treating us like second class by drawing a curtain in front of our faces so Business class people don't have to see us when they disembark."

Prós: "Everything Emirates is the best"

Contras: "No reason to complain."

Prós: "Overall ok, food n entertainment was good"
Contras: "You cannot request seat preference, did not help!!"

Prós: "I am sure I did this review on ce already!"

Prós: "Very organized boarding"

Prós: "Crew and service were good. Not a fan of Indian food. Ran out of alternatives. You are leaving India. Might want something other than Indian."
Contras: "Used 2 prong headphones so you couldn't use your own which was uncomfortable."

Prós: "The ground and on-board staff was courteous and efficient. The specious seating and clean men's room were added bonus."
Contras: "Coffee was ok, but could be better."

Prós: "The food and tv, and the staff is so helpful"

Contras: "Delhi to dbx was uncomfortable & they have changed our seat without any warning"

Prós: "My ankle was fractured and the crew (both at the desk and in the plane were very supportive. My experience was better in India (as Delhi airport) than in Dubai and Boston."

Prós: "Elegance in general"
Contras: "Nothing to complain"

Prós: "Everything"
Contras: "Nothing"

Prós: "The crews were curteous and helpfull. The food served was fresh and tasty and was of pretty much of our Indian taste. The cleanliness in side the plane was par exellence. Keep up good job. It was pleasure flying with Emirates."

Contras: "wifi n funcionar"

Contras: "wifi não funcionar"

Contras: "Vegetarian meals"

Contras: "Flight attendants have limited English fluency."

Prós: "Yas"

Contras: "Airport arrival experience at passport control was terrible"

Contras: "All gy"

Prós: "The food was good. The staff very friendly."
Contras: "Nothing"

Contras: "Leg room Food choices"

Contras: "Rude crew.. i am elite plus ..i can only imagine how they treat people with no status"

Prós: "Sfo-ist I would rate 5 stars, great hospitality and food. IST-SFO 3 stars, bad food, not a welcoming staff."

Prós: "The food and quality of the flight was incredible."

Contras: "You broke my suitcase"

Prós: "Everything was exceptional"

Prós: "Never fly again"
Contras: "Nothing"

Prós: "Friendly and accommodating crew, surprisingly great food, and nice drink options."
Contras: "AC is on initially, then it gets really hot and uncomfortable after the first meal service. i asked a CA if she could help, but the temperature didn't change. This was the pattern for all 4 flights I took recently. Everything else was great though!"

Prós: "Superb service. Good food. Organized on boarding. Not overbooked. New planes. USB available for charging devices."
Contras: "Long layover in Istanbul."

Contras: "some staff spoken English was not upto the mark"

Prós: "Asked for emergency exit but was told to pay. Managed to change inside the plane."
Contras: "Turkish now joins the sad club of airlines that charges for better seats."

Contras: "We had asked for wheel chair. At Istanbul we were made to wait for almost two hours. Our boarding passes were collected by your staff, when I raised my voice, were given one wheel chair and I had to run along with the staff or we could have missed the flight. I wanted to have some grub at airport but there was no time."

Prós: "Staff"
Contras: "Seats, food and service"

Prós: "Onboard food was good"
Contras: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."

Contras: "The sound from the headphones is just horrible. I decided not to listen to music and could barely hear the voices in a movie."

Contras: "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"

Prós: "Ayten was the perfect flight attendant. Very friendly and helpful. Outstanding."

Prós: "Staff was courteous and wore smiles..."
Contras: "The food could have been better..."

Prós: "It seems like the company and crew go above and beyond for its passengers. Even those in cabin. We still get treated like first class. That's awesome."

Contras: "Hardly any leg space"

Contras: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Contras: "Cleanliness of the aircraft, service of the crew members"

Prós: "Traveling business class makes all the difference, as it should. Trolley service lets one see and choose a meal. Attendants were very nice and helpful. Also, the Turkish Air Lounge in Istanbul is incredible and almost worth a destination in its own right."

Prós: "Movie selections. Larger displays. Comfortable seats. FOOTREST."
Contras: "When going from US to India, food was excellent. But when traveling from India to US, the food was not good at all."

Contras: "Pathetic vegetarian food."

Prós: "Good filling i"

Prós: "I had a ticket for the 7th and there was no flight on the 7th. I ultimately flew to JFK instead of IAD causing a lot of problems for me and my family that was to pick me up. Not sure I will fly Turkish Airlines again"

Prós: "Service"
Contras: "N/A"

Prós: "Good food. I would say there is scope for improvement on wines"

Prós: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Contras: "Thankfully I did not have to interact with the flight crew or on-ground customer service very much, especially after my flight from San Francisco to Istanbul (which was an absolute nightmare)."

Prós: "I liked the aircraft. They were fairly new and well maintained. New inflight entertainment and movies. Fairly spacious for a medium sized person."
Contras: "I feel the food could have been better."

Prós: "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."
Contras: "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."

Prós: "Nothing"
Contras: "They changed my flight date so many times, I was unable to fly"

Contras: "Employees didnt look or act very welcoming. Very little food."

Prós: "Duration of the flight is good."

Contras: "Good floght"

Contras: "Staff on Istanbul airport is rude. They don't respond to people"

Prós: "On time"
Contras: "Food chairs"

Prós: "Entertainment system, food"
Contras: "Announcements illegible"

Prós: "Flight attendants have a great attitude and are very helpful. Clean interiors, nice seats."

Contras: "everytime the food from India to Istanbul is not very good, on all other flights like Miami to IST or IST to Zurich the food is excellent We flew Turkish already some time ago, also to India and we made the same experience."

Contras: "because of turbulence, they stopped serving food and beverages in the middle of their service but it wasn't that shaky. I've been in worse flights and they still served the food. they did not stop midway."

Prós: "Flowers in the bathroom! WOW! Hot rolls with meals! Wide variety of choices in online movies. Somehow my name was dropped from the Vegetarian Meal list. (It was there DEL to Istanbul, but not Istanbul to MIA). So, the chief made a grilled veggie plate for me that was excellent. Crew was very polite and handled the situation in a friendly & professional manner."
Contras: "I reserved an aisle seat. Due to lower back & hip problems I need to get up and stretch. Turkish Airlines changed my seat reservation to a middle seat. The woman next to me was rather large, took up a lot of real estate (took up her seat and overflowed onto mine) and was unfriendly. It was impossible for me to get up, or to stretch. I was unable to return to work today due to sciatica problems related to flight seating. (I checked with the flight drew. The plane was full. There were no aisle seats available even if I could afford to upgrade to another class.)"

Prós: "NennnnnM"

Prós: "Big aircraft made it a smooth flight"

Contras: "Seats not comfortable for long haul, better care"

Prós: "Attention and comfort"

Contras: "Boarding process could be better. They can board the end rows first and go back to the first rows. This will help with better flow with passengers not blocking the pathways."

Contras: "Flight delays were unimaginable"

Prós: "everything from the boarding and check-in process to in flight comfort."

Contras: "Better time management."

Prós: "Good food and crew"
Contras: "Free WiFi"

Prós: "The crew."
Contras: "The airplane arrived over 45 minutes late."

Prós: "Im stuck in London due to flight delays. I will never book with kayak again. I am so fed up with travel ticket i booked with kayak"

Prós: "I’m so grateful for all the movies"
Contras: "Flight was delayed bc of Pakistan air space so I had to take 3 planes instead of 2"

Prós: "Plane is old and dingy. No charging available and the seats are so uncomfortable. Crew was just ok."

Prós: "Air hostesses was rude in flight from India. I have notice lots of passengers couldn’t speak English and they probably thinks everyone is like that."
Contras: "Tell Air Hostess to be polite if any one asking for something it’s part of their job"

Prós: "Every thing is excillent"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "The entertainment selection was diverse."
Contras: "Seats in economy were too cramped."

Prós: "Good crew unlike previous experience few months ago."
Contras: "Food"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Crew members were friendly."
Contras: "Bathrooms need freshners, many passenger, infants , kids use it. It smell not unclean ."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "All the full service airlines are pretty good in the air. But what sets apart Lufthansa is it's ground staff. On the previous occasion I had left behind my waist bag on the seat containing passports, cash and cards. Their lost and found desk retrieved it quickly, absolutely intact. On the last occasion, my mother in law, who is over 85 was taken care of very well at not only Delhi but especially at the Frankfurt airport. I must truly acknowledge young lady Jessica's efforts, in ensuring that everything was handled very caringly by her personally, for an old lady at the Frankfurt airport."

Prós: "Treated with kindness and courtesy by ground and cabin staff."

Prós: "Window seats on the upper deck have additional luggage storage bins and seem to have more leg room than seats on the main deck."
Contras: "Keep all babies in one section of the aircraft"

Prós: "Staff were efficient and friendly, constantly offering juice and water."
Contras: "Boarding could have been a lot better organized they need to do it the same way Lufthansa does in Los Angeles"

Prós: "Overall it was a good flight."
Contras: "The dessert could have been better than a Kit Kat chocolate bar."

Prós: "Generally like Lufthansa service - have been flying the airline for 15 years+ Pilots are always excellent"
Contras: "Every flight (to and from India) seems to have the chicken option run out. Why not order accordingly? Had a bad seating experience. LH.com showed that I had completed the boarding process. But when I went to the counter, my seat was changed without my consent (to a worse seat), and I was told that the online process wasn't complete!! Then the website should say accordingly. It's really annoying when this happens. I think the ground crew in New Delhi duped me. At one point, my call button for my meal was ignored for ~30 minutes on the plane. And then I was told there was no more chicken, and handed a veggie wrap. One wonders whether I could have gotten chicken 30 minutes ago!"

Contras: "They made me sit next to a special needs person and did not warn me. I didn’t signup to keep helping the elderly."

Contras: "Two flights delayed then no bags when we got to Chicago- disappointing and annoying. Great to arrive with no coats in winter!"

Prós: "Friendly crew. Flight left on time"

Prós: "Great service, on time departures and arrivals, lie flat seats in business class. The planes were relatively new. Waiting lounges at Delhi and Frankfurt are well stocked with food."
Contras: "Almost nothing"

Prós: "Staff and flight were great. We were surrounded by kind of rude flyers. They complained when my husband moved the seat back. And they were just standing in the aisle most of the time. Person in front of me stretched her arms over the seat so her hands were dangling in front of me and fingers in my screen. I know we were in coach, but maybe another inch of separation would be nice for such long flights."
Contras: "See above."

Contras: "Houve um atraso na saída de Munique."

Contras: "Flight delays,...."

Prós: "I like the lufthansa Flight. The Crew was Amazing."
Contras: "I didn't like there UNITED Flight merger/connecting flight. United flights are not comfortable at all especially seat's cushion. There in-flight Touch Screens are pathetic. Either United Airlines need to upgrade there planes or Lufthansa should think of avoiding them"

Prós: "Aircraft"
Contras: "Food"

Contras: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"

Prós: "Houve atrasos mas saídas"

Prós: "Movie choices"
Contras: "Crew was very very rude , special meals were not provided in spite of being confirmed many weeks before"

Contras: "bad business class experience, requested assistance 2 but only one came that alsoafter so much hassel will never travel or recommend"

Prós: "Courteous service."
Contras: "Food is bland, unimaginative and below par. No english news papers."

Contras: "Flight was an hour and a half late!"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "The airlines gives the best flights possible."

Prós: "Ground Staff helpful. Cockpit pilots communicated effectively. Cabin staff was courteous."
Contras: "The wait prior to takeoff. Flight departed late. The gate counters at IGIA, New Delhi were allowing some passengers to pre-board early even though the passenger was not senior citizen or handicapped, or family with children. Food from New Delhi to Frankfurt was less than optimal in taste."

Prós: "Great services and very good food."

Prós: "Food snacks were awful."

Prós: "Very polite and helpful staff"
Contras: "Food could be better"

Contras: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Contras: "Free wifi"

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Salimos a tiempo . El business es muy confortable"
Contras: "La comida horrible . No se limpian los baños"

Contras: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Prós: "The plane size & comfort was excellent. The staff were very friendly"
Contras: "N/A"

Prós: "Information sharing by pilots and crew. Economy class leg room is good."
Contras: "All good up to the level"

Prós: "Professional crew. Good simple check in."
Contras: "Nothing."

Contras: "Time"

Prós: "Everything works and quick to get to destination."

Prós: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"

Prós: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Contras: "the headrest is hard. Apart from that- all was fine"

Contras: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Prós: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Contras: "If I knew how to recline my seat earlier. I did try several times"

Prós: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Contras: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Prós: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Contras: "No downsides at all"

Prós: "great crew and comfortable flight."
Contras: "sceens in the plane to show map and direction of travel"

Prós: "Good food, friendly service"
Contras: "More trash pickup; only one round of beverage service"

Prós: "Friendly and efficient crew. Flights were on time if not even early."

Prós: "Nice people and good service"
Contras: "Not much"

Contras: "Nothing special"

Prós: "Flying with KLM is a pleasure"

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Prós: "I slept pretty much the whole time"

Prós: "Food was excellent, service from staff was friendly, and entertainment options were great."
Contras: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Prós: "Interior of the plane was clean. Smooth landing."
Contras: "Pilot did not avoid turbulence"

Prós: "Professional crew. Good boarding."
Contras: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Prós: "Able to fly direct to ansterdam"
Contras: "Have to lay over on the way back. More expensive than other airlines."

Prós: "Arrived Early!"
Contras: "Left Late :-)"

Prós: "Service, technology"
Contras: "Could not print by boarding card and was not allowed to board in Amsterdam"

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "The staff was extremely pleasant. Food was good!"
Contras: "Have no complaints"

Prós: "Just great crew."
Contras: "Not comfortable at all and will not book KLM again."

Prós: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Contras: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Prós: "on time, and with snow"

Contras: "I don’t like the limited choice of drinks on these short KLM flights."

Prós: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Contras: "Flight was delayed due to weather in Amsterdam area"

Contras: "Two hours delay in the start."

Contras: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Prós: "Eveything is well arranged"
Contras: "Nothing"

Prós: "I really like the spaciousness, the plug ins and general service"
Contras: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "No chargers or tv on planes"
Contras: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Prós: "They were awesome."

Prós: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Contras: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."