Encontra voos baratos de Minneapolis para Portugal

Prós: "Customer service"
Contras: "Snacks"

Prós: "Again staff was very friendly and helpful."
Contras: "That since it was a shorter flight no tvs."

Prós: "Service was excellent"
Contras: "Carry on baggage size misleading"

Prós: "Ok"
Contras: "Flight was late"

Prós: "Quick and easy."
Contras: "Attitude of the flight attendant."

Prós: "Food, crew"
Contras: "Comfort seats"

Prós: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Prós: "Very short flight so pretty standard."
Contras: "The flight attendants and employees at the airport seemed completely miserable. I heard flight attendants telling passengers on multiple occasions that because the flight was short they couldn’t help them."

Contras: "Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person."

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Prós: "Entertainment System (technical apparatus neat); Food tasty"
Contras: "Standard Seat Reservation costs money - ridiculous; Selection of movies mediocre; Light meal: "Lasagna"; Not a lot of drink servings except water; Zurich as Transfer airport: another security check hadn't luggage usual;"

Prós: "The space of the seat is wide. Nice chocolate."
Contras: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off."
Contras: "Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again."

Prós: "The food was good."
Contras: "The boarding process need improvement. The sits are very tight."

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "Steward Very pleasant, helpful and accomodating."
Contras: "No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information."

Prós: "Service and Aircraft B777"

Prós: "Everything was perfect"
Contras: "Everything"

Prós: "On time. Friendly employees. No issues at all."

Prós: "The TVs we’re newer and had a great entertainment selection available for a 12 hour flight"
Contras: "The seats were a very old style. Not very comfortable. Alcohol was required to be purchase which is not typical in international flights of this length."

Prós: "The planes are clean and relatively comfortable."
Contras: "Extremely rigid rules. My flight was the day of the blizzard in Boston, Tues, 3/13. Despite 5 calls to Swiss to reroute me out of Montreal, an airport I could actually get to, they would not relent. I finally just drove there and a really nice agent changed my flight since Logan was closed and all public transport was shut down. Even if my scheduled flight from boston wasn't canceled (I have no idea) they were incredibly unhelpful about the fact that I physically could not get to logan in time for my flight. (Mass DOT was asking everyone to stay off ALL roads). THEN on the way home, they would NOT let me fly back to Montreal where my car was!! WAY TOO RIGID RULES. Screw the customer!"

Prós: "I thought the attendants were nice and that it was an easy, relaxing flight."

Prós: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."

Prós: "Excellent Service. Excellent food."

Prós: "On time and standard service."

Prós: "On time; everyone friendly and helpful."

Prós: "Good staff, good boarding, good announcements"
Contras: "The chairs are so small!"

Contras: "I was randomly selected for a second security check at the boarding gate in Zurich airport, the security staff were unfriendly, said it was a TSA requirement even though I stated I am a United States Citizen and That I have already passed through a complete security check Point, still they placed a metal & scanning detector on my feet, hands & belt. This was a complete violation of my rights. Never have I faced a humiliating situation at any other airport. If this was a TSA requirement then everyone should be subject to a second security check."

Prós: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."

Prós: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Contras: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."

Prós: "It was a good short flight, with good service"

Prós: "Tried hard but cannot recollect one thing that was better than average."
Contras: "Not even a smile from the purser and one other crew member on the Swedish leg. The captain hurriedly "explained", no one understood him, why we were so delayed, but he did not apologize! Zurich airport has no charging sockets! (Ancient) All of terminal A has not a single one! No one supervised the loading passengers not to interfere with those passing by. It was a complete mess. We took off 50 minutes late from Zurich, with no apparent reason. Worst in years for me. We sat in the plane for 30 minutes and were not offered even water. Big fail! (btw, I am unusually so critical)."

Prós: "The food provided and the service was excellent."
Contras: "The space between the seats are super small and uncomfortable. For a long flight you can barely sleep and your legs hurt after a while."

Prós: "The Swiss airline bit was about an hour late. Weather etc. But such things happen. The flight itself was fine. They even served food and a beer."
Contras: "The queues at Heathrow for passport control were long. The non-EU q was awful. Luckily the tube was running all night on those lines we needed."

Prós: "Professional polite crew."
Contras: "Seats too SMALL Food not eatable"

Prós: "My upgrade to first class. Service she good is good considering short flights"
Contras: "The fact that they made me check my carry on even though I was in first class. It fit in the plane on my first flight. Why wouldn't it fit on this plane!?"

Prós: "Flight attendants"
Contras: "No space, bad video screens (especially important for a long flight with a 3 year old) with terrible image and sound quality, even with my good headphones."

Prós: "Enjoyed the service."

Prós: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."

Prós: "Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you"

Prós: "Check in, crew were friendly enough"
Contras: "Worst food ever, vegetarian so called wraps and breakfast. Bland eggs and rotten fruit salad. The fact that when I request a window seat and am told I have one then to find out I don't. Rather tell me that in the first place. This has happened numerous times with swiss. Remote for the entertainment didn't work and although crew said they would reset it they never did. A bit of a pain for a long haul flight of 8 hours...."

Contras: "I had a lot damaged luggage!"

Prós: "The attendants were cordial"

Contras: "Flight from Delhi to Zurich was on time but from Zurich to Miami it was delayed by 4 hours. We sat in a hot plan for almost an hour 30 minutes and then decided to let us off the plan. I would like to ask for some compensation for this delay. Please have someone from Swiss international reach out to me. Thanks"

Prós: "The captain refused to turn on the AC until we were just about to leave. Many passengers were complaining. The crew refused to help or do anything. Then during the flight they kept the air flow down to a minimum so again it was boiling hot. DON'T FLY Swiss Air if you like normal temperatures!"

Contras: "Checking in we had a nasty representative, but other than that, all was well"

Contras: "They made me check my hand luggage, did not pay attention to what airline I would get on my connection flight, neither got my warnings about it. They sent my bag directly to my destination but the other airline wouldn't pick up."

Prós: "Crew was excellent, meals were excellent."
Contras: "More seating space but that won't happen."

Prós: "The crews are always awesome. The food great especially since they always have cherry juice, my favorite!"
Contras: "The flight was delayed, and then seemed rushed at call Last Call. Also the ear phone jack was a double that even the TA ones didn't quite fit. Glad it was an overnight flight and slept most of the way."

Prós: "The crew were friendly and responsive"
Contras: "N/A"

Prós: "Great movie selection during the flight. Most of the food was decent."
Contras: "The boarding process was a pain in the butt. Even though my boyfriend and I did a pre- check-in online the day before. We still had to wait over an hour to check our one piece of luggage and wait to be checked in and get the boarding pass. Even though the site says we have the option to print out the boarding pass or show the code on our phone, we still had to deal with all the hassle. The plane was smelly until we were about to take off. The first meal on our way back from Istanbul was awful. The omelette was greasy, overly cheesy and bland. Same goes for the spinach pastry in the same tray. On the flights to Cairo, there was not enough drinks served. I only had one beverage offered to me. I was bypassed when they were serving the coffee/ tea. Also, the timeliness with serving drink was bad... I waited about 4 hours before getting my first beverage on the flight home."

Prós: "Food was really nice"
Contras: "Crew wasn't caring, poor service"

Prós: "It was good the service onsite the plane"
Contras: "It was delayed both ways coming in from Boston and jo apologizing or telling us what was the reason."

Prós: "Food was good."
Contras: "Way too hot. It felt like we couldn’t breathe the first 90 minutes of the flight it was so hot. Then we kind of got used to it. Bathrooms were dirty and the whole plane smelled of pee. Awful experience."

Contras: "My bag didn’t come"

Prós: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Contras: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Prós: "Boarding, on time"
Contras: "Food can be better. Steward never brought the blanket and it was cold. Entertainment is not good and game did not work."

Prós: "Crew is amazing food is good plane is clean and comfortable"

Prós: "love the wine/food for, the long haul flights and a good selection of entertainment!"
Contras: "still dont get why plane seats can't br designed to be mildly comfortable."

Prós: "Do you like crying babies and kids running around the aircraft? If yes, then you would have loved this flight."
Contras: "Everything. This was the worst star alliance flight i have taken. No control over the passengers, and kids. Screaming children the entire flight. I was not able to sleep at all. They did not dim the lights until extremely late in the flight. Business class lights were dimmed several hours before economy. The staff at gate check-in was not helpful. My seating assignment was separated from my wife. I was told they could not move me. I was originally set to be seated next to a young mother and baby. I switched with her husband and another passenger to be seated next to my wife. Why do I need to arrange a seating assignment that should have been obvious? Plus they did not credit me with my mileage. Thanks, never again."

Prós: "Food—though not much of it! If you’re asleep, good luck getting any food afterward. They were out of breakfasts after I awoke. Didn’t they count the reservations?"
Contras: "Restrooms dirty, cabin dirty—no owriodic seeeps, staff that makes no effort to interact. They appear frantic and overworked. sure hope the pilots are more engaged than everyone w Turkish Air"

Prós: "Food was pretty good. There was a large selection of entertainment options which was nice. Crew seemed pretty friendly. USB and plug point are extremely nice."
Contras: "There isn't a lot of room in front of seats to place personal items. The cleaners did not so a good job, as trash was found in pockets."

Prós: "Flight was on time and landed safely. Great food even in economy -- but they ran out of coffee."
Contras: "Check-in was very slow."

Prós: "While my family and I were waiting for boarding in chairs in front of the gate, my little child falet down and had very minor cut with one blood sign and drop but first aid group came and made some tissue cleaning to the cut with detergent. They told me that medical report is required by the flight captain and this report will cost me 230 TL. I told them no need for their report but they told me that I may not travel and the male misbehaved againest my wife when she told him that no need for their medical assistant and he replied this is not your country. They sqwezed us at the last minute and my remaining family at the plane and they told me that I am not authorized to travel with my wife and small child. We are total of 9 passingers. We were only remaining at the lounge. I told them my remaining family are at plane and I must travel otherwize I am going to claime all charges againest Turkish airline. Finaly at last minute they let me board."

Prós: "Very nice. Food was decent, the airline attendants pleasant. Overall, I would fly with them again."

Prós: "Staff"
Contras: "Seats, food and service"

Prós: "Good entertainment system with lots of options."
Contras: "The plane was uncomfortably warm throughout the (long!) flight, which made it difficult to get any rest."

Prós: "Onboard food was good"
Contras: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."

Prós: "great crew and flight!"
Contras: "We would have loved to have been able to easily upgrade to business class but weren't able to."

Contras: "The sound from the headphones is just horrible. I decided not to listen to music and could barely hear the voices in a movie."

Prós: "Great food, great service and a wonderful experience in business class compared with most of the big European airlines. Will definitely fly again Turkish Airlines!"
Contras: "The business lounge in Istanbul was a great facility, but a little bit of upkeep will be a plus."

Contras: "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"

Contras: "Boarding passengers were approved to board, directed to the jetway, and then stopped. We were all stranded, standing on the boardwalk for over 30 minutes. There was no seating and little air conditioning, and we were given no explanation for the long delay in boarding."

Prós: "Ground and air staff"
Contras: "Seats a bit too crowded"

Prós: "Crew service was amazing. 2 meals on the long trip, 1 meal on the short flight. Very satisfied"

Contras: "Very bad customer service It will be my very last flight with them"

Prós: "Horrible"
Contras: "Asked for a refund, Turkey is a hot spot for terrorism and Americans have been evacuated from this country. Airline would not refund or let me change names on my tickets. I will never deal with this airline again."

Prós: "The food was great!"
Contras: "I booked my ticket on Kayak two months prior to the departure date. The whole reason I booked it with Turkish Airlines was because the seats were listed as "lay flat". So I paid $150 more over the other airlines for the lay flat seating on my 8 hour flight from Katmandu to Istanbul and another 10 hours on to JFK. Well the seats weren't lay flat so I feel like I got played by Kayak and didn't have a very comfortable flight."

Prós: "Everything was great! Nice service, good food, enough space, I was impressesd! Congrstulations!"
Contras: "I liked everything, no dislikes."

Prós: "Amenitied were great. We even arrived significantly early."

Prós: "food"
Contras: "the worst costumer service ever"

Prós: "\"
Contras: "The amount of security we had to deal with. I was searched 3 times and they decided to confiscate my laptop since the battery charger was dead."

Prós: "Limitations to 20 kg when travelling"

Prós: "My JFK to IST flight on Oct 21st, the plane was nice and new. The seats were comfortable and the entertainment was up to date. The food on this particular flight was good."
Contras: "According to the Turkish Airlines site they offer free accommodations to passengers who have over 10 hr layover in Istanbul if you are an economy passenger. I was under this impression that I would fall under this category because when I initially booked the ticket (JFK - IST - LIS and return LIS - IST - JFK) my layover back to JFK was 18 hours. Two weeks prior to leaving for my trip I received a notification saying that the layover will be extended to 34 hours. Seeing that my layover was extended, I thought that Turkish Airline would offer me accommodation for both nights. When I arrived to IST (10:30pm local time) I went to the Turkish Airline transfer desk in which they said they would not allow me to have the 2 nights accommodation. After about an hour and half of discussion they could only offer me one night accommodation and changed my flight to an earlier flight. The attendant who was serving me told me to wait by the kiosk until my name was called. At the 30 minute mark I tried to ask another kiosk attendant to see what the status was and he replied back in a very rude manner saying he has no idea what I'm referring to and that essentially was not his problem. After another hour and half of waiting and seeing other frustrated passengers going to the transfer desk and not being helped, I went on the queue to see what the status of my ticket was. They finally gave me my ticket and at this point it was close to 1am. Thankfully I did research before hand and under the assumption that I was going to spend a day in Istanbul, spent $20 and got a Turkish visa prior to my travel, which according the the turkish consulate website that you can no longer get a visa while in the airport. I finally reached the airport hotel at 2:30am but the airport shuttle was to arrive in 4 hours to shuttle all the passengers back. So not only did I deal with a rude staff, but I paid $20 to be in Turkey for about 4 hours in an airport hotel."

Prós: "The crew and the service. Plus the choices for entertainment"
Contras: "The chairs were really uncomfortable, I'm a young, healthy traveler, but my knees and back really hurt after this trip."

Prós: "Overall, my first experience with Turkish Airlines was very good. They crew was friendly and the food and drinks were better than expected. The airplane had been updated so it was a nice flight."
Contras: "Everything was fine."

Contras: "Good floght"

Prós: "I Like the food and movies"

Prós: "The whole experience was ruined by the missed flights on both sides of the trip. My flight from IST to KHI was missed because my lay-over was only one hour, and my flight from IAD left hour and half late. I had to spend extra 6 hours on IST airport"

Contras: "See above"

Prós: "From the first person I met (the man who printed my boarding pass at the counter) to the crew on board each flight, I was very impressed with the people at Turkish Airlines :) Everyone was very pleasant and helpful, and made my trip enjoyable."

Contras: "Terrible experience with Turkish airlines , I had a sick father who use oxygen machine and they make him to miss his plane to New York and make him wait for 6 hours for the next plane with no oxygen tube"

Prós: "Amazing crew. So friendly and helpful. Amazing food that I actually enjoyed. Great selection of movies, including new released and old classics. They also have this cool feature where you can watch your plane flying and landing with outside cameras."
Contras: "The bathroom wasn't maintained at all throughout the flight. Which usually isn't a big deal but on a 10+ hour flight they can get pretty nasty."

Contras: "Aggressive staff, terrible food"

Prós: "Everything! Voted best airlines in Europe for a reason!"
Contras: "Nothing! Everything was great"

Prós: "I do not like anything"
Contras: "They serve Turkish delight half of them get half not including me When I ask he told me you are sleeping .the time they serve she was air hostess how he can told I was sleeping point to be noted. Same thing they serve pouches I do not get.i will never fly this air line SOHAIL"

Contras: "Provide earphones or headphones"

Contras: "WiFi"

Prós: "Good service great aircraft"
Contras: "Takes along time to get off airplane with everyone getting their bags from the overhead bins"

Contras: "being on time"

Contras: "Bigger plane."

Prós: "N/A"
Contras: "N/A"

Prós: "I didn't fly from Minneapolis to Los Angeles"
Contras: "I didn't fly from Minneapolis to Los Angeles"

Prós: "The landing was super smooth! Compliments tip the pilate:-)"
Contras: "N/A"

Prós: "all good"
Contras: "unsure"

Contras: "No delay"

Contras: "Plane was too hot"

Prós: "Free movies"
Contras: "Bad food, cramped seating, slow food service"

Contras: "Nothing my timing was a bit off it all worked out well"

Contras: "Couldn't have been better"

Contras: "I’m would be much better if I can sit by my husband."

Prós: "The guy announcing the boarding was a hoot! Great sense of humor."

Prós: "Too long to connect from Atlanta to Minneapolis after 6 hrs layover in Amsterdam."
Contras: "Have all Minneapolis passengers go direct from Amsterdam to Minneapolis"

Contras: "It made no sense to board an hour and a half before takeoff."

Prós: "Everythg was perfect"
Contras: "Have some headset so people can watch movies in the plane"

Prós: "Typical Delta efficiency and comfort."

Prós: "Tried the free WiFi and movies"

Prós: "On time"
Contras: "With a short layiver, it would be nice to have the option to pirchas a sandwich on board"

Prós: "Nice regional jet!"
Contras: "It was a regional jet..."

Prós: "Everything"
Contras: "Nothing"

Prós: "I'm very satisfied."
Contras: "No comemt"

Prós: "Layout of aircraft"
Contras: "Couldn't find USB port."

Prós: "Wonderful experience with the staff."
Contras: "No complaints."

Prós: "Service"
Contras: "Comfort"

Contras: "Late. No legroom"

Prós: "On Time"

Prós: "On Time"

Prós: "On time"

Prós: "I love Delta. Smooth boarding. Quality service. Keep it up!"

Prós: "Very Comfy plane."

Prós: "on time"

Prós: "Pilot kept us updated on the weather siuation."
Contras: "I wish the Wi-Fi was free. It's very expensive. Beverage service on those carts is slow. It's time to update both those items."

Contras: "The temperature in the plane from Rhineland to Minneapolis and to San Jose was hot"

Prós: "Not too much this leg!"
Contras: "Baggage retrieval was horrendous! Absolutely a nightmare which after paying for 3 nights hotel with no discount, I was further inconvenienced by the inability to receive my 2nd luggage and after requesting it be delivered, I, I, tracked my bag and you chose to send it 3 days ahead to my destination and I HAVE NOT RECEIVED any acknowledgment of my online inquiry which is why I am complaining. I've had to purchase a new set of luggage AND will have to pay for them on my next 2 legs on Delta. I apologise for seeming so harsh as I know you've had so much trouble because of the tornadoes, but this leg of my trip cost me an additional $800.00 plus AUD and I was here in the US to care for my father who recently had a 2nd heart attack and my final days in USA were meant to be a holiday, and all I can say is the stress because these expenses have removed any enjoyment (I know I'm looking at this half empty, not half full). I'm glad to share this and hope you're company loses will be recouped after this mess! Daniel Grayson Craigieburn, VIC Australia"

Prós: "Our layover from Pittsburgh ended up being quite short. I was impressed that our baggage will made it on to the plane in time for take off."

Prós: "Exit sear so plenty of room"
Contras: "Changed gates without notification"

Contras: "Same as above"

Prós: "On time and very smooth boarding"
Contras: "Nothing"

Contras: "The aircraft was older and visibly dirty in the corners. The baggage took well over the guaranteed 20 mins."

Contras: "Same as above."

Prós: "Seriously, all was great. Usually is. Love Delta"

Contras: "Lunch sandwich was too spicey"

Prós: "Pilot got us through rough skies with ease and landed beautifully. Also managed to get us back on schedule. Very pleasant."
Contras: "Small craft commuter service. Nothing to compare to."

Contras: "we had to get off plane and use another one. a hr delay but it wasn't that a bad .better to break down on the ground than in the air"

Prós: "EVERYONE WAS FRIENDLY"
Contras: "NOTHING ON THIS PART TRIP WAS FINE"

Contras: "Not enough space."

Prós: "Great Crew"
Contras: "It would have been better had we not had a delay of 50 Minutes"

Prós: "A340-600 is a wonderful plane, but economy is too cramped. The stewards do their job of feeding the "cattle", which lacks any personal service."
Contras: "The terminal updates of terminal and gate notifications were wrong! If we had followed your email and gone to T3, we could have missed our flight and be worn out from changing terminals."

Prós: "Food and crew were good"
Contras: "The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa."

Prós: "Comfortable seating, good food served by this airline"
Contras: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"

Prós: "Great service."
Contras: "New planes have 9 sits in the rove (economy class) which affects the passengers comfort."

Prós: "Plane was in good condition."
Contras: "Seats are lousy and armrests so hard my arms go numb. Screaming babies for hours without stopping ."

Prós: "everything from the boarding and check-in process to in flight comfort."

Prós: "The crew was o.k."

Prós: "The crew."
Contras: "The airplane arrived over 45 minutes late."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean."
Contras: "The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?"

Prós: "On time, onwith excellent care by staff"
Contras: "The long walk on the airport for connecting flight"

Prós: "From stevards to comfort, everything was just perfect!"
Contras: "My seat 26A screen was freezing and movies rebooting. So I moved to a different seat"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Quick flight. O ly 2 people per row. Bags did not get lost"
Contras: "Walking to different concourse. Then walk down to bus and ride 10 mins to plane and wait to get on. First come first seated."

Prós: "Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim."
Contras: "Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here."

Prós: "Short flight with swift and effective service"
Contras: "Nothing"

Prós: "The food and attention of personal crew"
Contras: "Delays in the itineraries and the entertainment system did not work well"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Contras: "Very poor connecting flight information for check in. United connecting flight through Lufthansa has no information. Have to ask around airport and nobody seems to know exactly when United will open for checkin. Discover next morning it is only 2 hrs before flight, 1.5 hrs before boarding. Lufthansa made no effort to pass along their connecting flight information, they just drop all responsibility and say it is a United flight so offer no help. First and last time with Lufthansa."

Prós: "Timing"
Contras: "Entertainment"

Prós: "good flight."
Contras: "Ran a timy bit late but staff was all very nice."

Contras: "Horrible customer service"

Prós: "-Flight attendants were wonderful, courteous, and attentive to all. -The pilots kept us informed of the status of the flight -The flight departure and arrival were on time as promised."
Contras: "-nothing"

Prós: "The service."

Prós: "Seats and table are small, very cramped quarters,I’m 6ft 1 &. 210 & it was very tight, can’t really stretch your legs out or get comfortable enough to sleep, the crew was very good, always spot on when needed & constantly offering drinks & warm towels."
Contras: "I really didn’t like our party being separated when we bought our tickets all together, my niece was uncomfortable being away from us on a long flight, this part of the booking process is very frustrating as your seat can be sold to someone willing to pay for it & you get moved unknowingly & when you go to board your seats have been changed."

Prós: "Overall it was a good flight."
Contras: "The dessert could have been better than a Kit Kat chocolate bar."

Contras: "No room for my knees."

Prós: "Everything went well."
Contras: "Nothing."

Prós: "Friendly crew. Flight left on time"

Prós: "cleanliness, timely arrival and departure"
Contras: "poor service - surly crew bad food - havent been served worst food uncomfortable seats bad entertainment, sound distortions, small screens, limited selections and to top it all is the FRANKFURT AIRPORT - one of the worst transit points which makes you walk for miles and miles."

Contras: "Boarding process was longer than expected. Seat assigment from check in was not honored at the gate. FA asked me to switch seat only to favor passenger from Germany."

Prós: "Smooth ride. Almost made up some flight time......"
Contras: "No entertainment, Two hour delay......almost missed our connecting flight."

Contras: "Houve um atraso na saída de Munique."

Contras: "Flight delays,...."

Prós: "Thank goodness the movies were good."
Contras: "Had to wait in 5 lines before someone could check our bags. no organization at boarding time. Just a free for all."

Prós: "Same as above"
Contras: "More movie choices. The food choices this time we're not as good."

Prós: "The service and food was excellent"
Contras: "The seats are too close together like most airlines but for a long flight this is very uncomfortable"

Prós: "The crew were friendly, respknisbe and professional, while the food was tasty. We were on time and kept well informed along the way. The movie selection was good and the touch screens were some of the best in terms of image quality and responsiveness I've seen aboard a plane."
Contras: "Space and comfort. Lufthansa is joining too many airlines in figuring out the exact minimal space a human needs to be able to be seems hurtling through the air. This leads to cramped, tight spaces with little to no freedom to shift your body. Because of this limited space, seats can only recline so far and leave one uncomfortable, though that angle is enough to create even less space for the person behind you or for you, when faced with a reclining front neighbor. So, minimal benefit of minimal recline and maximum discomfort caused for that minimal gain."

Contras: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"

Prós: "Houve atrasos mas saídas"

Prós: "Good plane"
Contras: "No entertainment on board of the aircraft"

Contras: "Crew was not friendly or very helpful, nothing stood out. As this was the first leg of my international flight, it would have been much better I had proper food, rather than a bag of 6 pretzels, especially since I had to be at the airport three hours earlier, and I had a six hour layover in Newark."

Contras: "They lost the luggage for nearly all the passengers on the flight. I don't know how it happened, but they "forgot" to load suitcases for over 100 people, and they never even told us. We all just waited for our luggage at the baggage claim and only after we all complained that our luggage was missing did we find out that none of it made it to our destination. Now, we're without luggage for 2 of our 7 days in Italy."

Prós: "We were not cramped like US domestic flights. Bathrooms were kept cleaner."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Everything was pretty good. Except for the seats."
Contras: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Prós: "Yes, Very good"

Prós: "Absence of food"
Contras: "In flight service"

Contras: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Prós: "Confort and kindness"
Contras: "It was too cold"

Prós: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Contras: "Nothing"

Prós: "The friendliness of the crew"

Prós: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Prós: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Contras: "Pay attention to passengers."

Prós: "Nothing!"
Contras: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Prós: "Just the cabin crew being nice"
Contras: "Punctuality KLM is always late"

Prós: "Being fed was amazing and watching free TV was great!"
Contras: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Prós: "quick/efficient boarding - good staff - good food - easy flight !"
Contras: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Contras: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Prós: "Seating is tight. The crew was great !"
Contras: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Prós: "On time and friendly crew"
Contras: "Boarding needs improvement"

Contras: "Inflight was better than I expected. But needs upgrading air crafts."

Prós: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Contras: "Less legroom, storage space, bad food, few movie options."

Prós: "The crew was really friendly."
Contras: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Contras: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Contras: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"

Prós: "Friendly crew."
Contras: "So many people on a 747!!"

Prós: "Arrived early!"
Contras: "Boarding seemed disorganized."

Contras: "Flight departed 35 minutes late"

Prós: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Contras: "That it didn’t happen."

Prós: "The attendants took great care of us. Super smooth flight."

Prós: "The leg room, was surprisingly roomy"
Contras: "The food and that there was no entertainment."

Prós: "Norhing"
Contras: "They have mabaged to lost my luggage"

Prós: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Contras: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Prós: "Good Experience"
Contras: "Nothing much"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Contras: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Contras: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Contras: "Bag was lost"

Prós: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Contras: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Prós: "on time, and with snow"

Contras: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Prós: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Contras: "Nothing!"

Prós: "The sandwiches were simple yet just the right touch, on all four flights."

Prós: "Usual professional and friendly service from my airline of choice for most destinations."
Contras: "Nothing"

Prós: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Contras: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Prós: "Loved the service...everything was excellent"
Contras: "The bus class seat was a bit narrow at the feet"

Prós: "Eveything is well arranged"
Contras: "Nothing"

Prós: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Contras: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Prós: "I really like the spaciousness, the plug ins and general service"
Contras: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Prós: "Great crew service. Among the best ever."

Prós: "Arriving more or less on time"
Contras: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"