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Prós: "There is a nothing to mention that was memorable or comfortable."
Contras: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."

Contras: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Prós: "The crew was great"
Contras: "1-2 +cms leg space"

Contras: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."

Prós: "Polite and friendly service"
Contras: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."

Prós: "The bread was fresh and food better than other times"
Contras: "Crew is always aggressive and unfriendly"

Prós: "NA"
Contras: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Prós: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Prós: "Tripulação boa"

Prós: "All went right namely the seats but the luggage condition is the worst"
Contras: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"

Prós: "Tripulação excelente."

Contras: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."

Prós: "Crew was ok and servicial"
Contras: "Food and reception at door of boarding"

Contras: "Boarding clusterf..."

Contras: "Couldn’t understand announcements"

Prós: "Entire trip was easy and comfortable."

Prós: "Crew was amazing. Service and food was good."
Contras: "Random TSA check was not needed at the end when boarding."

Contras: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Prós: "Fantastic Crew!"
Contras: "Seats are comfortable but tight."

Prós: "The airplane"
Contras: "Nothing"

Contras: "Food"

Prós: "Nothing"
Contras: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."

Prós: "More experienced, professional crew, better food and service."
Contras: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."

Prós: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Contras: "Nothing."

Prós: "I like traveling with AirFrance in general."
Contras: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Contras: "No offer of snack with no egg in it."

Prós: "I like fly attendant who served us meal"
Contras: "I didn’t like that space between each seat is small"

Prós: "Crew was very nice and the plane was clean and comfortable"
Contras: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Contras: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Prós: "The friendliness and courtesy of the staff."
Contras: "One piece of my luggage was left behind in Paris."

Contras: "The flight was late, real late."

Prós: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Contras: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."

Prós: "Plenty of seat space"
Contras: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."

Prós: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Contras: "See above and the food was disgusting"

Contras: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"

Contras: "I was asked to change my seat repeatedly"

Prós: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Contras: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"

Contras: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"

Prós: "Friendly people on board"
Contras: "Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections"

Prós: "Great people"
Contras: "It was an hour late"

Prós: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Prós: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Contras: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

Prós: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Prós: "The food was good."
Contras: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."

Prós: "The food was good"
Contras: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."

Prós: "Food, drinks, and general service on board were all very nice"
Contras: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Prós: "Free drinks and snack!"
Contras: "Nothing"

Prós: "Food and service"
Contras: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"