Encontra voos baratos da Madeira para a Alemanha

Prós: "Clean, quiet and the staff was attentive."
Contras: "The meal was average"

Prós: "Everything went as expected, very smooth"
Contras: "Lower fare !!"

Prós: "Seat was comfortable. Looked new."

Contras: "Viaje corto"

Prós: "Nothing"
Contras: "Flights with long enough connections that you can actually get on them"

Contras: "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."

Prós: "Boarding was quick and good"

Contras: "Seat very short & im only 5’2” and it was short even for my legs. Too short for anyone average Otherwise ok"

Contras: "They lost 2 pieces of luggage in Munich. We are only here on 3 day vacay and will not have our bags until same time tomorrow."

Contras: "Space is too limited even for the a small built body."

Contras: "Better time management."

Prós: "Seating is terribly tight"
Contras: "A normal human sized seat."

Prós: "Good. Thank you."

Prós: "My luggage never arrived in Munich"

Contras: "The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)"

Prós: "Overall"
Contras: "Space was limited"

Prós: "Seat 16 B was great"

Contras: "I could not purchase transport for an extra bag on the website. I did purchase it at Larnaca Airport. There, I checked in, dropped off the bag, had to go to another counter to pay (long delay in them being able to generate a receipt). Then I had to run the receipt back to the ticket counter."

Contras: "My luggage did not make it"

Prós: "Nice to have breakfast on board"
Contras: "Arrival was a little tardy"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "Was nice and pleasurable"
Contras: "Nothing"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "On time"

Prós: "The flights were on time, we made a 1 hr 5 min connection with no fluster. Dinner was one of the best airplane meals, breakfast a little less so"

Prós: "Efficient"
Contras: "Plane was HOT"

Prós: "Great entertaining system"

Prós: "Lufthansa and SAS. A great combination."
Contras: "Nothing to not like."

Prós: "On time"
Contras: "Nothing to mention"

Prós: "new clean aircraft."
Contras: "no breakfast."

Prós: "Left in time, arrived too early"
Contras: "Boarding took a lot of time"

Prós: "Still thinking about it."
Contras: "I didn't like that there was no organization. People just flooded the gate like animals.."

Prós: "See above"
Contras: "See above"

Contras: "Houve um atraso na saída de Munique."

Prós: "Exenent.."
Contras: "nothing"

Contras: "They supposed to check the visa for Europe from the depart airport and they failed to do that .At last in Munich they examined it so hard and had to leave and go back to the depart."

Contras: "Flight delays,...."

Prós: "All of the above"
Contras: "We were delayed for two. Hours"

Prós: "Houve atrasos mas saídas"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Free coffeeandjuice; on time and nothing to complain about"

Contras: "Most cramped seat I've ever sat in. Couldn't even sit because my knees hit the seat in front, before my but was in the chair."

Prós: "Timely departure."
Contras: "Fruit and a muffin is not enough for breakfast."

Prós: "At a time when airlines are treating a plane like a flying bus, it's heartening to see Lufthansa's attention to detail for its customers both in terms of ontime departure, arrival and inflight hospitality is second to none."

Prós: "It was delightful to discover that Lufthansa serves delicious complimentary meals! So few US airlines do that. I also really liked the layout with the toilets downstairs."

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Boarding was efficient and the crew were nice."
Contras: "the seating is horrible. it was the tightest seating I've ever experienced."

Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"

Prós: "Comfort"
Contras: "Internet"

Contras: "It's KLM. What else do you need to know."

Prós: "Confort and kindness"
Contras: "It was too cold"

Contras: "When its rain we shouldn’t walk to the air plain"

Prós: "Great crew."
Contras: "Ran out of business class meal. Substituted a Econ class."

Contras: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Contras: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Prós: "Boarding was quick and flight was calm"
Contras: "The coffe and breakfast."

Contras: "Fix the damn KIOSKS at Vienna!"

Prós: "Crew was nice and pleasant"
Contras: "Flight very late"

Prós: "Seat was comfy and spacious for economy class"
Contras: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Prós: "Great crew, comfortable seating with enough leg room."
Contras: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Contras: "Entertainment"

Prós: "Cabin facilities"
Contras: "They didn’t bring one of my bags"

Prós: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Prós: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Prós: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Contras: "The earphones could have worked!"

Prós: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Prós: "Quick flight"

Prós: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Contras: "There were several flight delays and gates were changes a few times."

Prós: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Contras: "I would have to dream something up."

Contras: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Contras: "Our lougage did not arrive"

Prós: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Contras: "Boarding was chaotic and congested with not much information or order."

Prós: "Good selection of movies."
Contras: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Prós: "Good flight, arriving well on time."

Prós: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Contras: "Nothing to say"

Prós: "Easy to board and easy flight."

Prós: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Contras: "We did not get two of baggage at the destination."

Prós: "Good service onboard, good food. On time."

Prós: "Excellent very good"
Contras: "Everting so good ex"

Prós: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Contras: "Nothing"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "on time, and with snow"

Contras: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Prós: "The flight was great."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Prós: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Contras: "The entertainment was quite dated and didn't have new movies etc"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "I was upgraded to Buisness so, no complaints"
Contras: "No Marlboro light cigarettes on the duty free shopping cart"

Prós: "Same as above"

Prós: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Prós: "Good and plenty of food available."
Contras: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Prós: "Friendliest economy class service I've ever encountered."

Prós: "Seat space was good for a short flight, inclusive of free snack and drink."
Contras: "Too much overoverhead luggage."

Contras: "O uso de mascara não foi obrigatório"

Prós: "Food is not really included and the seat DONT recline. But the crew were great and boarding was easy"
Contras: "More food , comfortable seats"

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Prós: "New aircraft had free Wi-Fi and lots of movies. Clean."
Contras: "First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them."

Prós: "Crew was awesome, seat spacing comfort not so much."
Contras: "Need to have seat upright to use trays to eat on flight"

Contras: "No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed."

Prós: "Quick. Smooth!"

Prós: "I liked that pillows, blankets and headphones were provided."
Contras: "Boarding was a cluster (mainly because the lines were unorganized)."

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Prós: "Excelente"

Prós: "The crew was great."
Contras: "My baggage did not get delivered to the final destination, that could have been handled better."

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "the crew did really made sure we had what we needed."
Contras: "Should have made an announcement that the 3g cellular coverage was turned on. Went on in the middle of the flight and had no idea. My phone was in the overhead bin and I thought it was off. When I landed I had an outrageous fee. Should be given a choice to use it or not."

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Prós: "Cod fish meal was nice! Lots of movie options, and the staff were nice."
Contras: "Foot rests would have been great to have. The boarding process was exhausting. A long line for another passport check (after the immigration check point) and the long bus ride to the aircraft."

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Contras: "Pontualidade e simpatia"

Contras: "Um atraso muito nenor"

Contras: "The flight wad late becsuse of the immigration."

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Prós: "The plane was comfortable the free drinks and food and crew were friendly."
Contras: "Can't think of anything!"

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Prós: "Everything was very good."

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "Atraso"

Contras: "Vôo com atraso."

Contras: "Food was terrible ! Please change the menu ...."

Contras: "Atraso de 1h30m"

Prós: "chegar a horas"
Contras: "comida"

Prós: "The business class seating was very comfortable and the flight attendants were super friendly and helpful. A good list of movies."
Contras: "Shame that the lounge at the JFK airport was closed."

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Prós: "Excellent landing, adequate number of attendents, food served, wide aisles"
Contras: "I would not do Nee as well ll for the twwwo plus hour flight. If the center seat was occupied as there simply was no space for my knees."

Contras: "Delay and food - terrible"

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Contras: "Missed, even on time at Lisbon"

Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"

Prós: "Pontualidade ! (O que infelizmente é pouco comum na TAP)"

Contras: "Voo atrasado mais de 3h ! Muito mau com mudanças constantes de hora"

Contras: "Atraso de 3h e meia, isto não é normal!"

Prós: "On time!"
Contras: "That I had to pay for my check in bag on my return trip. Was told the ticket I booked didn't include check in bags. Whan my trip going to Portugal on Azores Airlines did. Someone shout step in and change this practice. Very confusing for the traveler"

Prós: "everything was fine. nothing specifically wrong or bad."
Contras: "had the same food the third time this week. they could do more"

Contras: "Flight delay"

Contras: "Conforto"

Contras: "Seat numbers, check in capacities"

Contras: "Easyjet does not offer corona rebooking - bad!"

Prós: "A simpatia dos profissionais do avião"
Contras: "Quando cheguei ao aeroporto de Gartwik fui até ao guichê da easyget pedir uma informação sobre o meu voo por volta das 5h55m e fui estremamente mal atendida por as funcionárias uma delas até me perguntou se eu não tinhas olhos para ver o placar não me deu a informação que eu pedir não foi nada educação povo sem educação nada profissional"

Prós: "There were major challenges on the day. 1. The French Air traffic officers were on strike. 2. A passenger became ill after boarding and had to be disembarked along with his luggage which had previously been loaded, 3. Another passenger became ill requiring paramedic attention while we waited for a lengthy period before getting permission to take off. All these contributed to delays for which the airline and crew had no responsibility. They did their best to keep us informed of progress but once we took off, much of the lost time was recovered in the air. The flight itself was fairly smooth and uneventful. Thank God."
Contras: "Nothing."

Prós: "Cumprimento dos horários. Antecipação da hora de chegada."
Contras: "Voo com alguma turbulência. Só deram o aviso uns 10 minutos após ter começado."

Prós: "seats were spacious. Crew was courteous"

Prós: "Comfortable flight. Generally good service."
Contras: "I was made to put my hand luggage in the hold and yet there was plenty of space overhead. While it didn't delay me much it was rather cumbersome."

Contras: "Crew would be better if they smiled a bit. They seemed tired and sleepy."

Contras: "Flight not being delayed as usual"

Contras: "Announcements at gate..only one long line..didn't know what was boarding.."

Contras: "o voo ter partido e chegado a horas e não com um atraso de mais de 2h"

Prós: "Embarque"
Contras: "Espaço entre cadeiras e atraso no voo. Bagagem demorou muitotemoi a chegar"

Prós: "Pontualidade"
Contras: "Espaço entre cadeiras"

Contras: "atraso de 2h no voo, sem nenhuma indicação por parte dos assistentes de terra. serviço pós venda terrivel, sempre a desresponsabilizar de todos e quaisquer factos. nao volto a contratar serviços a esta companhia."

Contras: "Sair a horas"

Contras: "Receberem a minha bagagem de mão na porta do avião"

Prós: "Voo confortável tripulação simpática, aterragem muito suave"

Prós: "Crew was good."
Contras: "Flight was delayed by an hour."

Prós: "A simpatia da tripulação."
Contras: "Estar a espera mais de uma hora para sair de Paris."

Contras: "O tempo de embarque, ou seja, depois de passar a porta de embarque, muito tempo à espera para entrar no aviao"

Prós: "Acho ridículo não nos oferecerem nem 1 chiclete na viagem"

Prós: "The cabin crew were excellent. The flight was very smooth."
Contras: "It was one of the best flights ive been on and would recommend easyjet."

Contras: "Escolhi a easy jet porque considerava que se diferenciava das outras low-cost. A péssima experiência de autêntica caça à bagagem extra por um funcionário dedicado exclusivamente a essa função na fila de embarque provou-me que afinal estava enganado. Deixou de ter a minha preferência."

Contras: "When the flight is delayed by five hours, some information would have been welcome, as would a complimentary drink. We received neither. Then when we did fly, there was hardly any food on board."

Prós: "Decent legroom and space to spread out."
Contras: "Some entertainment options would be welcome."

Contras: "Assento desconfortavel para dormir."

Contras: "Half our delay"

Prós: "The crew on the airport in London were nice by helping me with extra luggage."
Contras: "There could be some more seats in your terminal London Gatwick. Where I was sitting while waiting it was not very pleasant and it was cold."

Prós: "Very friendly ground and flight crew that did an excellent job for the passengers of this Easyjet flight to Amsterdam"
Contras: "no further comments"

Contras: "Enforced separation of hand luggage taken to hold at gate due to lack of space. Parked miles away from terminal on arrival. The usual budget airline issues."

Contras: "We left with 2 hours of delay to land at midnight on a Sunday night.... to other ways to go home than taxi which is expansive and long."

Contras: "30 minute delay"

Prós: "Emergency seats with space to stretch the legs."
Contras: "Only one hand luggage"

Prós: "Staff friendly and helpful"
Contras: "No entertainment. Very cramped seats."

Prós: "the entrance from front and back"
Contras: "Felt like we were being herded like cattle"

Prós: "Friendly"

Prós: "Straight forward boarding, friendly crew."
Contras: "Seats aren't designed to let you sleep (leaning your head back gives a cricked neck as there's no cushion or proper headrest), and the seats are a little cramped."

Contras: "The flight was delay for 20 minutes other than that is fine"

Prós: "Love the new Airbus A320 Neo aircraft, very little “plane” noise and smooth flight Also arrived 30mins ahead of schedule"

Prós: "Normal."
Contras: "Devter um atraso superior a 1:30"

Prós: "N"

Contras: "Very long boarding, delayed flight"

Prós: "The crew were excellent. They were an airline group out of Estonia working on behalf of EasyJet. Professional, courteous, and helpful."

Prós: "Everything went according to plan"
Contras: "Gatwick Airport, automatic passport machines not working properly so ended up having passport checked by a human."

Contras: "We were stopped and told that we had to repackage because my small shoulder bag and my wife's purse were too large and constituted more than one carry-on. We repacked as best we could, considering our suitcases were full already. Not good enough! We were charged sone 70 euros extra. As our bonding proceeded we saw more than several people with larger backpacks and purses than we originally had. Never again for easyjet!"

Prós: "Comfortable. Large plane"
Contras: "I was not allowed my hand luggage on in the cabin on the trip down or return as was told the cabin was full. That is would go in the hold but it would be first off. So many people came on after me with much larger hand luggage! Also my bag was last into baggage reclaim both times"

Contras: "Cancelled flight"

Prós: "The plane departed and arrived on time. The onborad crew was fine as well."
Contras: "The ground staff of easyJet were horrible. During boarding, my girlfriend was instructed to fit a carry-on on the "bag size check thing" and it didn't fit (barely). We we're forced to open the bag and put some of the clothes on to make it fit (the most unnecessary thing, since we're carrying the same weight and volume on the plane anyway). If this was not bad enough, after that, we had to check in the luggage anyway because there was no space in the cabin (making the whole process of removing stuff from the luggage even more irrelevant since volume is no longer an issue). EasyJet goes out of their way to inconvenience its costumers so we are forced to pay more to not be harassed by the staff and their random policies. The flight itself: no leg room and no entertainment."

Prós: "Had a good flight that was on time, can't complain."

Prós: "Do atendimento das hospedeiras"
Contras: "De ir na cauda"

Prós: "I could not get on the flight, so nothing."
Contras: "I didn't get any info that I needed to register my info with Greek government 24 hours beforehand due to COVID. Very poor customer-service."

Prós: "Crew"
Contras: "Check In and boardung"

Prós: "Without previos announcement"

Prós: "Hassle free boarding. Considerate crew."
Contras: "The seats were uncomfortable."

Contras: "If one has not checked in in advance on internet, one is to pay 5 euro pro person at the check-in desk. This information should be communicated to the passangers in advance!"

Prós: "The crew was very helpful"
Contras: "It took forever to get our boarding pass because the system at the airport had problems for us .We were about to be late for the plane and not even go on the trip"

Prós: "good price; flight and baggage arrived on time"
Contras: "Really long line at the airport even though virtually everybody does check-in ahead on internet. Found it unpleasant and stressful to estimate luggage weight and pay for checked baggage online due to heavy $ penalty if you wait until you get to the airport. I believe this is done so that they don't have to staff the airport check-in desks more adequately. Seats were not comfortable (not much cushion) and leg room was tight."

Contras: "The entretaiment"

Prós: "I liked it all"
Contras: "The flight was 1,5h late so we had to call off our planned dinner trip to Freising between connection flights"

Prós: "The entertainment"
Contras: "They delay the flight and boarding was very disorganized"

Prós: "quite new plain"
Contras: "Horrible comfort on the plain, too less space for legs, very uncomfortable chairs! Too hot inside, nothing to do in the 4 hrs flight time, no entertainment."

Prós: "Not much."
Contras: "Took my carry on onto the plane, it barely didn't fit in the overhead, I was told it would go under the plane. The bag was never put on the plane, and therefore I had to ski the next day in my jeans and utilize only what I had on my person in a new place I'd never been. Of all the times to lose a bag, you'd hope it wouldn't be on a 3 day trip deep in the mountains of Austria when you're by yourself. How could you take a small bag from inside the plane and then not put it underneath the plane minutes before take off? Horrendous."

Prós: "The crew and food were very nice. Unfortunately, getting from Point A to Point B was a struggle."
Contras: "They didn't leave enough time for connecting flights (we touched down at the same time my connecting flight was boarding), and screwed over a lot of passengers by last-minute not sending their luggage to the connecting flight. I lost my luggage and still haven't found it."

Prós: "Delayed for two hours, that's ok but not being able to locate the luggage is a great discomfort and stress"

Prós: "Crew management of the situation, reserved a hotel with a breakfast for the whole passengers. that was nice but still .!!!"
Contras: "Flight delayed for more than 1 hour first, then we boarded late, then they asked us to get down the flight (because of weather problems) we ended up in a hotel sleeping unitl the day after (12 hours overall)"

Prós: "My husband and I are both tall people, over 6 feet and this was the smallest most uncomfortable seats we have ever been in. We were put in the very last seat and couldn't even fit our legs in. Then when the person in front of me tried to put his seat back I was in so much pain I had to ask him to move it back up. They also wanted to charge us $120 for a bag when our flight was only $100, which was ridiculous! Thankfully the staff was nice enough to waive that fee for us."

Prós: "When we arrived at the airport and went to the counter of Air Berlin turned out that the card is returned not including luggage. The flight from Tel Aviv to Berlin included a suitcase but not from Berlin to Tel Aviv. We paid 120 euros for luggage, although we have not seen an invitation not have paid everything in advance. No one tried to help us, and to explain and attitude was cold and arrogant."

Contras: "Caused damaged to my luggage and I reported and sent all the documents needed. It's been two weeks and the company still hasn't contacted me."

Contras: "No service at all."

Prós: "Service is great def gonna use them more !!!!"

Prós: "Quick, smooth flight"
Contras: "I ended up paying 60 eu either way for my bag"

Contras: "No food, no entertainment"

Prós: "AirBerlin has always been a lovely little airline. Wonderful crew and pilots all around. A bit more expensive than the low cost carriers, but better flight times and a normal flight experience (or what used to be normal) was their forte."
Contras: "What I don't like. They don't know what they want to be. Not the crew or pilots, the executives. In September AirBerlin changed their policy of serving 'free' food on flights. I understand that they are competing with the Low Cost carriers (especially as O'Leary has set his sights squarely on AirBerlin), but charging flights that cost more than double of a low cost, yet offering the same experience of a low cost is a sure way to lose customers. Case and point: Flight to Vienna, we were offered complimentary sandwiches and drinks. Return flight, they charged for drinks and food. Which is it, AirBerlin? Either do complimentary food and drinks and keep your customers or keep you fares the same, charge for drinks and food and lose customers. But doing both with no rhyme or reason shows that those in charge do not understand their business."

Prós: "Never did I feel that I was being mobbed at the check in this way before . The guy pretended to help but instead only was doing things harder for every body. He was asking to repack for unclear reason. Forcing people to open their suitcases on the counter to move one item from one bag to the other. Charging for a back pack the size of a personal handbag. Then on board water is 3 euro for a small bottle. Only toilet paper was for free . never again !!!"

Contras: "The landing. The pilot left a dent on the runway."

Prós: "The amount of care from the crew was enough to give 5 stars, but there was also good choices of movies to watch, and no troubles while boarding."
Contras: "The seats can be a little small for someone who is 6'4, but that is my burden to bear. It was a little hard to check in online prior to getting to the airport."

Prós: "Plane was clean and comfortable. Service was pleasant. Waiting area was also comfortable and signage was good. Check in was simple."
Contras: "Flight was delayed and boarding process was disorganized. Luggage took awhile upon landing."

Prós: "Flight boarded, departed and arrived on time. Flight attendants friendly and professional. Plane clean."
Contras: "No beverage service. Having to leave terminal A and go through security again at C."

Prós: "Flight arrived on time despite late departure. Friendly and professional staff."
Contras: "Having to depart terminal A and go through security again at terminal C"

Prós: "AB is a new efficient carrier that delivers what it promises"
Contras: "The rules on luggage are very hard to find and punitive if you violate them. We had to pay 60 Euro to check a bag. However if we had chosen to do so when we booked it would have been 30. You can't do this when you check in online when you likely know what you will be taking. Service desk is sympathetic because many make mistake."

Prós: "Good short flight, with free drinks/snack"
Contras: "It was all fine"

Contras: "Air Berlin lost my luggage. Plus they don't pick up my call to their customer service. They are extremely poor in this regard."

Prós: "Quick flight with good service"
Contras: "We were shocked by outrageous fees for checked bags -- 60 EUR for one piece that other airlines consider carry on. More than the ticket itself! Watch out for this. Wish kayak had included this info somehow."

Prós: "No real problems with the flight, but nothing stands out as particularly good"
Contras: "I really don't like being charged more than 30 EUR to choose my seat when I am careful to check in as soon as it is possible to do so. It's a strong disincentive for me to choose AirBerlin the next time I fly."

Prós: "Seats were comfortable leather, they served drinks and your choice of sweetbreads savory snack, flight was short, and we didn't have to go through passport control because we were traveling between two EU countries."
Contras: "No entertainment but flight was so short it didn't matter"

Contras: "Having to wait several hours to confirm my booking. I wanted an immediate confirmation my flight was booked as my associate did."

Prós: "Very prompt and curtious staff. The flight was smooth and I was seated in an exit row, so there was plenty of room."
Contras: "We had to check baggage last minute and it was very expensive, but we could have purchased tickets with baggage, so just be aware if you have luggage to purchase in advance. Also, only 8 kilos allowed as carry-on, mine was small enough but too heavy... :( Boarding in TXL was crowded with other flights leaving in the same area, but we got on with no problems."

Prós: "Nice flight, fairly standard. Met expectations, crew was very nice and snacks better than average"
Contras: "Boarding was a bit disorganized; did not use groups listed on tickets."

Prós: "Eventually arrived at my destination"
Contras: "Air Berlin is ready for closing their business. They have no idea of what they are doing and it's the worst airline I've ever flown."

Contras: "Delayed for two hours with no explanation"

Prós: "Not much"
Contras: "I had missing items when I landed back in Munich. The staff took clips off my bag and water bottle. They are climbing clips so they can't just fall off. I asked baggage representive and she said nothing they can do. So I lost 30 euro on clips. SO GERMAN. !!!!"

Prós: "I could not get on the flight, so nothing."
Contras: "I didn't get any info that I needed to register my info with Greek government 24 hours beforehand due to COVID. Very poor customer-service."

Prós: "Crew"
Contras: "Check In and boardung"

Prós: "Without previos announcement"

Prós: "Hassle free boarding. Considerate crew."
Contras: "The seats were uncomfortable."

Contras: "If one has not checked in in advance on internet, one is to pay 5 euro pro person at the check-in desk. This information should be communicated to the passangers in advance!"

Prós: "The crew was very helpful"
Contras: "It took forever to get our boarding pass because the system at the airport had problems for us .We were about to be late for the plane and not even go on the trip"

Prós: "good price; flight and baggage arrived on time"
Contras: "Really long line at the airport even though virtually everybody does check-in ahead on internet. Found it unpleasant and stressful to estimate luggage weight and pay for checked baggage online due to heavy $ penalty if you wait until you get to the airport. I believe this is done so that they don't have to staff the airport check-in desks more adequately. Seats were not comfortable (not much cushion) and leg room was tight."

Contras: "The entretaiment"

Prós: "I liked it all"
Contras: "The flight was 1,5h late so we had to call off our planned dinner trip to Freising between connection flights"