Voo cancelado!!! Sem alternativas!!! Com voo de ligação para apanhar e sem alternativas! Muito mau
Pra mim correu muito bem a viagem
Tripulantes educado , serviço nada de especial
Gostei de tudo, correu bem tudo
O que podia ter corrido melhor: Estava super satisfeita com lugares que nos foram atribuídos aquando da compra dos bilhetes e chegados ao avião, Alteraram os nosso lugares.
Voo impecável. Houve uma senhora que se sentiu mal, com ataques de pânico. Podiam ter levado para uma área do avião mais confortável mas não sei se há. Um dos tripulantes nao a largou e cuidou dela e do bebé, foi super!
Voo cancelado e sem possibilidade de reprogramação em até 48 hs.
Estava um calor absurdo dentro do avião.
Tivemos um atraso de mais de uma hora. É inaceitável tendo em conta que era o voo inaugural da rota para Porto Santo.
Algum entretenimento (televisão, música…)
Contras: "Seat numbers, check in capacities"
Prós: "It was very quick and arrived ahead of time."
Prós: "Crew were amazing arrived early"
Contras: "In flight entertainment"
Prós: "Boarding was fast."
Contras: "Once on board, we were told there was going to be a 30 minute delay. It was hot as balls on the plane."
Prós: "On board crew was good."
Contras: "Free beverages like every other airline. Not good at all boarding/checking in."
Contras: "Announcements at gate..only one long line..didn't know what was boarding.."
Contras: "o voo ter partido e chegado a horas e não com um atraso de mais de 2h"
Contras: "O voo atrasou 1 hora."
Contras: "O espaço entre as poltronas é pequeno demais."
Prós: "Quick check in and no fuss"
Contras: "O tempo de embarque, ou seja, depois de passar a porta de embarque, muito tempo à espera para entrar no aviao"
Prós: "Voo de Londres à Paris bastante tranquilo e rápido."
Contras: "Poltronas não reclinam, mas tem um bom espaço para as pernas"
Contras: "Flight was late leaving, boarding was unorganized. Stood on the tarmac for 20 minutes waiting to enter the rear door and then turned around to enter the front door."
Contras: "Escolhi a easy jet porque considerava que se diferenciava das outras low-cost. A péssima experiência de autêntica caça à bagagem extra por um funcionário dedicado exclusivamente a essa função na fila de embarque provou-me que afinal estava enganado. Deixou de ter a minha preferência."
Prós: "Decent legroom and space to spread out."
Contras: "Some entertainment options would be welcome."
Contras: "Assento desconfortavel para dormir."
Prós: "Na verdade não gostei dos assentos apertados e de não ter como carregar o celular."
Prós: "Tripulação mal educada e grossa. Terrível."
Contras: "Ter ido por outra companhia aérea."
Contras: "Foi tudo muito bom. Sem problemas"
Contras: "Atrasou muito"
Prós: "Melhor pouso que já tive."
Prós: "Am very upset with how I got treated"
Contras: "Paid GBP 26.99 to be able to take with me my carry-on that was refused by a groundstaff standing outside and informing me she determined what would happen. Bad bad experience and paying GBP 26,99 for nothing is a real shame"
Contras: "Nem uma água de cortesia."
Contras: "The plane was grounded they got another plane bussed to it, standing on the staircase in the pouring rain, it was cold all the way"
Prós: "Everything was smooth :)"
Contras: "Sem servico gratuido de alimentaca"
Prós: "Slick boarding. Smooth landing."
Contras: "Hard seat."
Prós: "I don’t expect much from low cost airlines. Convenience and being in time"
Contras: "Passport control is just unbearable. 45 min because they had one person for Sever flights. A third world country does better"
Contras: "Devter um atraso superior a 1:30"
Contras: "My flight was delayed more than two hours. They informed gate number at the last minute and changed the gate twice. Passengers had to running for catching the flight."
Prós: "The actual flight crew was pleasant to speak with."
Contras: "Despite online AND my experience flying to Santorini on the same airline, the boarding personnel at Santorini not only didn't communicate which gate until right when boarding started but inexplicably told me only 1 cabin bag was allowed and forced me to go back out through security and pay 60 euros to last minute check the bag. Also the seats don't recline in plane, there is no internet or movies on board, and no snacks or drinks are provided complimentary despite taking off over an hour late for an international flight."
Contras: "O vôo atrasou e perdi o horário do meu ferry boat"
Prós: "Crew was very good keeping everyone happy"
Contras: "Delayed and boarded plane and sat for 2 and half hours before taking off."
Contras: "Easyjet just takes no legroom to the next level. I guess you get what you pay for."
Prós: "No person in middle seat"
Contras: "Left 2 hours late. Gate was way too small for that large a flight. Flight was held at immigration on arrival for 2 hours. Apparently too many flights arrived at once and surprised immigration. Food was poor."
Prós: "O atendimento no check in foi muito atencioso e cortês"
Contras: "Deveria servir algum tipo de lanche simples sem cobrar do cliente"
punctuality of flight there was 1 hour delay
O QUE NÃO GOSTEI FOI DO CHECK-IN A TER DE SER FEITO NO AEROPORTO
The crew was exceptionally kind. Communication in terms of gate changes could be better
Contras: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Contras: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Prós: "It's the cheapest you can get"
Contras: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Prós: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Contras: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Prós: "We landed"
Contras: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Contras: "The seats are cramped and you have to pay for snacks and water"
Prós: "Friendly crew"
Contras: "Long check-in lines Seats uncomfortable"
Contras: "Both flues were really delay really disappointed"
Prós: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"
Prós: "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Contras: "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"
Contras: "alertar sobre compras de bagagem e nao ser tomado em conta a compra ja feta antecipadamente, tendo que pagar 3 x mais e nao poder usar a bagagem adicional que ja usei absurdo! Um roubo, se puder nunca mais, pior em nenhum lugar isto foi informado que se comprava 15 kg de bagagem nao pode ser usado"
Contras: "Changing in luggage information was annoying"
Prós: "Tripulação simpática. Voo a horas e aterragem suave."
Contras: "So hot the flight. Seemed like a sauna."
Contras: "Distância entre bancos curta, com pouco espaço para as pernas."
Prós: "Flight arrived"
Contras: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Prós: "No delays"
Contras: "Paid for priority and was put on the same bus as everyone else and because I entered first the bus I was last to exit making paying for priority completely useless."
Prós: "The price"
Contras: "The check in was not opened on time The bordibg was not possible on time"
Contras: "2 hrs late and we missed all our following connections as a result."
Prós: "Crew nice,seats ok"
Contras: "Expensive hold luggage,rip off"
Prós: "Nothing really"
Contras: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Prós: "O voo foi quase pontual. Normal para voo low cost."
Contras: "Embarque caótico, falta de avisos e inglês péssimo da tripulação"
Contras: "Last minute boarding change & overall 1 hr delay"
Prós: "Pilot flew well Cup Noodles available to buy"
Contras: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Prós: "Space. Priority Boarding"
Contras: "Strong bad smell. One hour late for departure."
Prós: "So many crying children"
Contras: "Altough I bought prioroty boarding, the ground handling staff did not take this into account so everybody boarded the same time."
Contras: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."
Prós: "nice servers"
Contras: "no kosher food for free"
Prós: "Nothing at all"
Contras: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."
Prós: "New aircraft"
Contras: "Boarding was horrendous. Flight was late in."
Prós: "Staff aboard the aircraft were very nice and so was the passengers."
Contras: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Prós: "We landed in one piece"
Contras: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."
Prós: "Non stop"
Contras: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
Prós: "Pleasant staff and good flight"
Contras: "A bit of difficulty to check bag in online after original check in ...."
Contras: "Basic flight. Rude crew and late flight"
Prós: "Seats were perfectly adequate, about what you expect on a budget flight. Flight attendants were very pleasant."
Contras: "Boarding involved a long wait standing on the tarmac in the sun."
Contras: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Contras: "Long wait in line to get on the airplane, No bathroom availability!"
Prós: "Flight on time"
Contras: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."
Prós: "Nice new plane and caught up time even though it was late leaving left Luton late"
Contras: "Left late"
Prós: "Crew were average"
Contras: "Everything was a disaster. Late and very uncomfortable"
Prós: "Good comfi flight with great crew and service"
Contras: "The bus at the landing without a/c and it was hot as hell"
Contras: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"
Atraso de quase 1h da hora inicialmente estimada
Não embarquei pois o vôo anterior atrasou, pra não ficar preso. Dublin preferi ficar no porto.
O voo foi ok mas atrasou quase 1 hora. Pelo menos a tripulação nos manteve informados sobre o motivo do atraso e previsão de decolagem.
O voo atrasou uma hora e não houve compensação pelo facto. Fizeram o embarque meia hora antes e ficamos em pé à espera em fila em cima uns dos outros A tripulação de bordo apenas se preocupa em vender Pedi para por por uma garrafa de plastico no inicio do voo, a assistente mandou me esperar e some recolheu a mesma no fim do vending todo As janelas estavam imundas Enfim, uma companhia a não utilizar novamente
Comprei os bilhetes pelo site kiwi. Não entregaram os bilhetes pelo email. A ryanair criou dificuldades para emitir no aeroporto. As poltronas são muito apertadas. Sou alto. Foi um sofrimento a viagem. Ryanair nunca mais
Delay nearly 2 hours, they know what they doing ,because if it was 2h delay they have to pay us. But luckily 1h48 min lol. Disrespect with clients
A temperatura estava muito alta mas o levantar e a aterragem foram incríveis mal se sentiram
Boa tarde . Infelizmente aconteceu nos um incidente e enganamo -nos no aeroporto . Chegamos ao aeroporto as 20h , o nosso voo seria as 21:30 . Por meia hora de atraso não nos foi permitido fazer o check in nos balcões e tivemos que pagar 55 por pessoa . E de facto lamentável , não há necessidade de manterem trabalhadores vossos nos balcões se para além de pagarmos o voo ainda temos que pagar mais 55€ para nós fazerem o check in quando ainda falta 1h e 30h pra o nosso voo partir ! Uma companhia como a ryanair peca muito por este tipo de atitudes . Não volto a viajar com a ryanair .
Ter vindo sozinho num banco e perto da porta de saida
Contras: "Correu tudo normalmente"
Prós: "The crew was helpful and friendly, priority boarding was super speedy and the food was served promptly (to my neighbouring passenger not me)."
Contras: "The seats were dirty and the plane could've done with a clean, plus I ended up with stiff knees because of how squished I was."
Prós: "O voo em si foi ótimo. O trajeto e comissários tranquilos"
Contras: "Teve atraso e troca de gate antes do voo. Então a poderia seguir com mais pontualidade. E um atrativo seria um agrado aos passageiros. Como um petisco e suco , por exemplo! No mais. Tudo correu bem!"
Prós: "The flight was on time"
Prós: "Nothing. Everything was very bad."
Contras: "Bad line to check in. Bad line to get in the plane. 1h15 waiting inside the plane with no answer about hour to take off. No are condition in the plane. Cabin crew with no attention. Late to get out the plane. Late to claim the luggage. And, after 30 years traveling, first time I have a bottle broken"
Contras: "Plane late, seat uncomfortable, horrible"
Contras: "Long delay, lack of information."
Prós: "Nothing in particular"
Contras: "Quicker boarding. More leg room. More comfortable seats. Long wait for drinks or snacks"
Prós: "Gostei da tranquilidade do voo"
Contras: "O aeroporto. Tudo muito longe."
Contras: "Um voucher de lanche devido ao atraso de mais de 2 horas"
Prós: "The flight was excellent, crew very friendly and available."
Contras: "At the time of boarding the person who was checking the boarding pass was extremely thick checking the luggage, I think the app should explain better about the purchase of luggage (which sizes include the purchase)."
Contras: "Priority line...."
Contras: "Priority line....."
Contras: "Tripulação pouco profissional, a ter conversas sobre passageiros a frente de toda a gente,"
Prós: "Quick and on time"
Contras: "Rubbish carry on policy and constant sales"
Contras: "Desde a organização das informações para realização do Check-in até o atendimento durante o voo, a empresa deixa muito a desejar. Principalmente no quesito bagagem. Prestem muita atenção, pois eles não informam adequadamente sobre o despacho de bagagem, fazendo com que você desembolse valores absurdos no aeroporto."
Prós: "The price of the flight"
Contras: "1 hour late departure"
Contras: "I had previously checked in on line to avoid the fee at the airport just to be charged the fee. It was very inconvenient and had to pay for something I had already paid for online. I’m very displeased and upset"
Contras: "Perdi todas as minhas conexões"
Contras: "Não há nada de comida que a empresa oferece de cortesia."
Prós: "A educação dos tripulantes."
Prós: "Da qualidade versus preço"
Contras: "Atrasou 15m, nada de especial"
Contras: "The flight was delayed"
Prós: "Gostei que a experiência chegou ao fim e serviu para nunca mais voar com a empresa."
Contras: "Detestei tudo, me fizeram pagar novamente a mala para despachar, pois falaram que as 2 malas extras que comprei estavam indicadas para a ida da viagem e não uma para ida e uma para volta. O voo atrasou 2h40min e ficaram dando desculpas de todas as formas possíveis. Ficamos parados dentro do avião por 1 hora até conseguir finalmente sair do chão. Pouco espaço para as pernas. Te obrigam a pagar para escolher onde quer sentar (se tiver em mais que 1 pessoa, na hora que fizer o check in te colocam de proposito um na frente do avião e outro no fundo, para que voce pague para trocar de lugar). No balcão de informações da empresa eles não conseguem resolver nada e se livram do problema que qualquer reclamação deve ser feita no destino final."
Contras: "The flight was delayed for over two hours, but there was no reason given and we were left waiting with no idea what was going on."
Prós: "Chegamos ao aeroporto 2 horas e 15 minutos antes do vôo. Tentamos fazer o check-in mas ainda não estava aberto. Na hora que abriram, fomos para a fila. Na nossa vez disseram que teríamos que pagar para poder fazer o check in no aeroporto, um valor absurdo de quase 100 euros. Não disseram em nenhum momento isso por e-mail. Não fomos avisados. Ontem, recebi uma e-mail da Cia, apenas falando sobre o procedimento da bagagem e nada mais. Não vou arcar com esse prejuízo, porque eles não avisaram que o check in tinha que ser online obrigatoriamente ou teríamos que pagar."
Prós: "You get what you pay for. No issues"
Contras: "The queue on the tarmac waiting to board but I realise they are trying to keep to schedule"
Prós: "The crews not nice!"
Contras: "We wait a long time to board!"
Contras: "Mucho desorden, poco puntuales"
Contras: "Ficamos mais 30 min trançados numa mini sala de embarque, os passageiros no voo pareciam estar num ônibus (gritavam, ficavam de pé o tempo todo, num voo de 55 min) e a tripulacao nada fez para melhorar isso."
Prós: "Crew was nice"
Contras: "Baggage policy is very unclear. Boarding procedures are slow and inefficient. Seats are uncomfortable. Air didn't function and the flight was very hot."
Contras: "Danificaram uma das minhas malas."
Contras: "Waiting time, unfriendly crew, pilot out of the cabin chatting with the door wide open."
Prós: "On time. Short flight"
Contras: "Very little legroom and seats do not recline"
Prós: "Do espaço entre as poltronas da frente! Apenas isso!"
Contras: "O voo atrasou uma hora!"