Encontra voos baratos de Londrina para Portugal

Contras: "i am trying to obtain a refund, as she was not able to make the flight - held on phone for over 2 hrs on 2 separate occasions"

Prós: "Everything was excellent accept the entertainment."
Contras: "Entertainment"

Contras: "Food!"

Prós: "The crew was so kind, the food was great. The in flight entertainment was amazing!"
Contras: "The plane was very cold!"

Prós: "Seat not confortable vry tide"

Prós: "Crew was good but seat very tide for big people. Many close to me not well distributed."
Contras: "Space"

Prós: "2 seats, not 3, in this part of Economy"
Contras: "The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag..."

Prós: "Great experience overall"
Contras: "No complaints"

Prós: "Azul is always amazing in terms of service!"
Contras: "The price!"

Prós: "O entretenimento e a rapidez do voo."
Contras: "Para despachar a bagagem foi muito confuso e a comida é fraca. Alimentos processados e pouco saudáveis."

Contras: "We landed and spend 45min instide the plan to be able to unboard"

Prós: "The crew as fine!"
Contras: "The gate at the airport changed"

Contras: "They cheat on us about the place of the seats. Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic"

Prós: "We got all of our bags! No lines. Smooth sailing"

Prós: "The flight attendants are terrific. A huge packed plane and all were well cared for. The food, while not thrilling, was actually hot."
Contras: "Not enough closed captioning in the onboard entertainment system."

Prós: "A tripulação"
Contras: "Cancelaram meu vôo de conexão"

Prós: "Vôo tranquilo"
Contras: "Vôo atrasado em 2h. Chegamos em Viracopos praticamente dentro do horário, somente com com 25 de atraso mas mesmo assim cancelaram o meu vôo de conexão para Cuiabá o qual eu paguei mais caro por ser um vôo mais cedo e a minha vida ficou toda atrasada por conta disso. Tenho poucos dias de férias com minha família aqui no Brasil e perdi horas preciosas por conta disso ."

Contras: "More recent movies on board"

Prós: "Everything was very good, mainly when compared to other airlines: the boarding, the condition of the plain, the comfort, entertainment and food."
Contras: "It is hard to say... But I had a problem with gate information on my first leg. This could have been better handled."

Prós: "Nothing"
Contras: "Tv Service working Priority bording in bus but last to Get into the plane"

Contras: "No much space in the seats"

Prós: "Very nice and modern plane with attentative staff. Also they served maybe the best airplane food I’ve ever had."
Contras: "We boarded just a bit late but still arrived on schedule."

Prós: "CLEAN EFFICIENT"
Contras: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"

Prós: "CLEAN EFFICIENT"
Contras: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"

Prós: "The crew service was great! ...I do travel a lot on business and on a very few of my trips I have been so well served. Thank you for everything!"
Contras: "Well, of course the space for stretching my legs was not that big... But I undesrtand..."

Prós: "The timelly take off and landing... Being on time was a great pleasure."
Contras: "Nothing..."

Prós: "The selection of tv shows (Game of Thrones)"
Contras: "Not much leg room (I’m six feet tall)"

Prós: "The staff"

Prós: "Everything was really nice"

Contras: "Flight was delayed almost one hour, the cabin was too hot."

Prós: "economy xtra seats were nice"

Contras: "The food is extremely unhealthy."

Prós: "Flight was on time"
Contras: "not much time for food service to be expected. short flight no entertainment"

Prós: "Azui's customer service is simply the BEST. That's the most awesome airline EVER."
Contras: "All was just PERFECT."

Prós: "space for legs."

Prós: "Friendly crew"
Contras: "Despite buying a seat with extra room, it's really complicated for you to open your laptop and get some work done during a 10h flight. Also, during boarding, one of the employees removed me from my seat "because I didn't pay extra", although I was showing her the purchase receipt, she insisted that that was not my seat."

Prós: "service is excellent"

Prós: "All on time and excellent treat"

Prós: "Perfeito tambem e o que me surpreendeu foi a simpatia da equipe Azul"

Contras: "checkin was a disaster. Could only be described as chaos in VCP."

Prós: "Boarding, Confort, entertainment and the"
Contras: "I dinot like the food, the dparting delay and lack of informations about the reason of delay, the cabin was extremely hot before take off and extremrly cold during flight."

Contras: "We're still waiting for the flight"

Prós: "The boarding was fast and organized."
Contras: "They set me far from my son"

Prós: "I spoke w someone who adjust my seat to be with my son"
Contras: "No communication between the boarding people and the crew about the changing with our seats creating an uncomfortable situation."

Contras: "Almost two hpurs delay"

Prós: "Easy check-in process."
Contras: "Weathered interior."

Prós: "Friendly service"

Prós: "The crew is wonderful and makes you want to come back"
Contras: "A tv would be nice"

Prós: "The crew were very outgoing and helpful."
Contras: "The seats are very small and almost impossible to sleep overnight."

Prós: "Food was really hot and good customer service"

Prós: "Again staff was very friendly and helpful."
Contras: "That since it was a shorter flight no tvs."

Prós: "From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays."

Prós: "Seating was good. Crew was good"
Contras: "Food could be better"

Prós: "Crew was great"
Contras: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Prós: "The transfer after the flight was very helpful."
Contras: "Entertainment was absent."

Prós: "Food, crew"
Contras: "Comfort seats"

Prós: "Food was great, creww was very nice"
Contras: "Following our request, such has being seated next to each other and not only having one person being upgraded when we're two."

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Prós: "On time! Courteous. Free meal! Even on flight less than 2 hours!"
Contras: "All good!"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Good crew and despite the short flight we even got a sandwich which was great after a long day"
Contras: "No entertainment but short flight"

Prós: "The crew for the most part were courteous."
Contras: "1. The economy seats were extremely uncomfortable and tight, unlike other Int’l flights we have been on, ie, Virgin and British Airlines 2.Food was the worst we have ever had on an Int’l Flt. 3. Main meal selection ran out. Staff said there was nothing they could fo. 4. Our suitcase arrived really beat up. It looked like it was dragged along the tarmac. There were several large rips. To make it worse, this was the first trip we have used the suitcase."

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "Everything went smooth. Very friendly, and felt warmly welcomed."
Contras: "A bit of long lines especially with the 2nd security point in Zurich."

Prós: "There were good entertainment options though I didn’t use them"
Contras: "Our flight was delayed 2.5 hours, during which we had boarded but were told we could not leave our seats even for the bathroom. We were offered a cup of water once during this delay which is inexcusable. (We were also woken up to serve dinner at 1am so that was incredibly inconvenient for an overnight flight) On top of that, I, as well as many others missed our connecting flight. Personally I missed my connection by 20 minutes, which seems a reasonable amount of time to hold a connecting flight with so many people from our flight on that next one. In missing by only 20 minutes, we have lost an entire day of our trip and are spending 9! hours in the airport today. There was no communication between flights clearly. Despite there being an earlier flight we could’ve been placed on after missing our connection - we did not get booked on this flight. I asked why and they just randomly placed people on random flights with no regard for when we showed at the desk. In this scenario, a first come first serve would have alleviated an absolutely awful experience. I will never fly Swiss Air again and will urge people I know to not fly this airline. The experience was extremely frustrating, the best response from an employee was “that’s all I can do for you” and I wish it on no one."

Prós: "The attendants were very pleasant and the food delicious"
Contras: "A bit cramped in economy"

Contras: "Waited for baggage at Newark for more than 45 min"

Prós: "Abosolutely nothing i paid extra for the good reviews i found online but the service was so poor i am disapoi ted i paid that nuch extra for a terrible experience"
Contras: "Entertainment didnt work for the entire trajectory I requested assistance and was ignored every time I requested a vegan meal and was not provided one Boarding was long and disorganized Bathrooms were so dirty, we had not taken off and the barthrooms smelled terrible"

Prós: "Crew was always ready to help. It was a very smooth flight."
Contras: "I wish we could start watching the movies earlier and wish there was more selection for good movies. Flight was delayed but we knew that. I prefer that it‘s safe."

Contras: "Reviewing Business class Nothing memorable at all. An ok dinner after take off followed by a tiny salad 8h later before landing. Quite minimal for such a long flight. The entertainment system needs special mention for its awfulness. The system in Business class would be considered poor even in Econ - small screen, terrible picture quality and a painful, prehistoric interface."

Prós: "The Crew is amazing and the plane is comfortable."
Contras: "The food changed and is not really swiss anymore (we got an Oreo for dessert and Cheddar for cheese). My luggage arrived broken in Geneva, which might not be Swiss' fault, but a big problem when you have two weeks of travel ahead."

Prós: "Flight was good"
Contras: "There was a one hour wait to get through passport control and go to the gate beyond the security check point."

Prós: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Contras: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."

Prós: "The woman who checked in my baggage was very helpful and patient. I had to re-arrange some weight and she assisted me in maximizing weight and minimizing cost. The flight attendants we very kind in trying to assist me in finding appropriate food. The flight was very comfortable and the flight attendants were wonderful all-around."
Contras: "Boarding of the flight was delayed which impacted our arrival time in Zurich. I had a connecting flight- but so did at least 10 other Swiss flights at that time. The queues for customs were incredibly long and the only reason I made my flight was because I ran through the airport. I also had a challenging time with food. I am celiac and often cannot eat the standard fare on planes. I called in advance of my flight to notify someone of my allergy - and they told me the only way I could ensure such a meal was by purchasing a meal that cost $30. I was not willing to pay such a hefty surcharge for food because I had already payed a bit extra than budgeted because my partner had recommended the excellent service of Swiss. I have traveled on several airlines for intercontinental flights between Boston and Europe - and have always had my allergy accommodated at no extra cost. Once on the flight - I was offered an orange and banana for dinner and a small yoghurt for breakfast. I will be flying Swiss again in December and I sincerely hope they will be better equipped to provide for my dietary requirements."

Prós: "It was on time"
Contras: "They lost my bag for 6 days. It was an absolute horrible experience. There was a disconnect between their outsourced baggage tracer company and Swiss. Will NEVER fly again."

Contras: "Old planes. Food was okay. Business zeats not too comfortable."

Contras: "Very late gate change during boarding process resulting in untimely departure."

Prós: "Was a very quick flight."

Contras: "The flight was cancelled in the middle of the night the night before, forced me to find another flight and re-book my morning 6:45am flight tickets at midnight for next morning. Not fun."

Prós: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Contras: "Nothing"

Prós: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."

Contras: "Very narrow seats. Seat in front reclines in your face. Terrible experience for 100% full long haul flight from LAX to ZRH"

Prós: "crew very friendly.food excellent- thai curry vegetables, snacks. the flight arrived ahead of schedule despite slight delay. I appreciated that this was Swiss operated so no charge for skis, boots and poles."
Contras: "Not sure why loading is not by aisles, seems not that efficient"

Prós: "crew was friendly, little snack was delicious"
Contras: "Just before landing in Zurich the flight attendant started to announce the gates for flight connections. I was on tight schedule trying to make my connection to Amsterdam. He first started to give my gate number, but then said there won't be flight to Amsterdam until the next day. I was very worried. When landing it was very difficult to find anyone working for Swiss to assist me. Then someone told me that my flight would be leaving in 3 minutes. I asked to be rushed through line, but everyone said not too worry because plane would wait for me. When I arrived at gate there was no one there. Then it took quite a while to find another Swiss employee to help me. There seemed to be a lot of confusion."

Prós: "Nothing"
Contras: "My luggage being lost both from Toronto to Zurich and from Zurich to Toronto. Air Canada took nearly 4 days to get my baggage to me in Toronto, as a result of which I was unable to attend a funeral in Chicago. I was lied to over and over by air Canada. The entire experience was horrible."

Contras: "They lost my luggage, had a problem with my connecting flight to Ottawa. I arrived 4 hours later at the end."

Prós: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
Contras: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."

Prós: "Friendly crew. Good food and entertainment. Comfortable seats."

Prós: "Coke Zero was available."
Contras: "Limited selection of movies and tv shows and only one food option."

Contras: "There is little that can be done to make a long haul flight comfortable when a baby is screaming and crying for it's entire duration. Its behaviour cannot be helped. But it certainly didn't make the flight comfortable, nor did the young child kicking incessantly at the back of my and my daughter's seats. This could have occurred on any flight, but it didn't contribute to having a positive experience on this one. The flight attendant serving breakfast completely ignored that fact that I was awake and strolled past without asking if I would like anything as meals were being served. I informed another flight attendant that we hadn't been offered breakfast and she was able to provide us with meals. Besides this the cabin crew were courteous and pleasant. I've flown with Swiss on other occasions and have had better experiences. I'd like to think this was just a one off and not representative of the level of service that Swiss normally provides."

Prós: "Kind and efficient service. Help to board and disembark Good communication. Great customer service."
Contras: "It took some time to get our gate-checked wheel chair, but I have to say, they went out of their way to help us find it."

Prós: "Boarding / deplaning process, well maintained aircraft, good food. Fair price."
Contras: "Cramped seating."

Prós: "Muito bom"

Prós: "Crew let me sleep!"
Contras: "nothing to report since I slept!"

Contras: "Flight was delayed for no particular reason. The entertainment system is terrible - it was interrupting (freezing) the movie every several minutes making it almost impossible to watch."

Prós: "Good communication, helpful and friendly staff, usually on time, and better than average food & beverage options."
Contras: "Online check-in was complicated by my visa and made worse when I went to check-in counter at airport and representative did not know how to enter my info into the system. There should be better training provided to ensure people who are foreign citizens living in another country on visas can be easily processed just as quickly and efficiently as everyone else."

Prós: "Good communication, helpful and friendly staff, usually on time, and better than average food & beverage options."
Contras: "Entertainment system is limited and touchscreen was not calibrated so I had to use the handset."

Prós: "Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!"
Contras: "Boarding could be a little bit more organized"

Prós: "everything from the boarding and check-in process to in flight comfort."

Prós: "The crew."
Contras: "The airplane arrived over 45 minutes late."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "The plane was on time and staff on the plane where nice"
Contras: "Walking from one terminal to terminal was quite a problem. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line."

Contras: "It was one hour late leavinh"

Prós: "Crew was great"
Contras: "Didn't have the vegetarian meal I ordered"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Lufthansa was great in helping me through this mess."
Contras: "I missed my connecting flight from Munich to Athens and had to purchase a new flight. Then, when I got back to Athens for my return flight to LAX I found it had been canceled and had to once again purchase a new flight to get home. Also, not happy that Kayak doesn’t have a customer service number to call."

Prós: "Good, friendly crew"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "The welcome drink was excellent! The food was fabulous...especially the warm bread! And the seat was so comfortable! Lufthansa has become my favorite airline! It was well worth every penny!"

Prós: "Smooth boarding."
Contras: "Plane packed to the hilt. Tough to find space for cabin luggage."

Prós: "Timely, friendly, clean plane"
Contras: "Food was bland!!!"

Prós: "Overall it was a good flight."
Contras: "The dessert could have been better than a Kit Kat chocolate bar."

Prós: "Friendly crew. Flight left on time"

Prós: "Comfortable seats with plenty of room. Enjoyable crew during the flight."
Contras: "I did not have any complaints about this specific flight."

Contras: "Houve um atraso na saída de Munique."

Prós: "Professionalism of the crew"
Contras: "tight sits"

Contras: "Flight delays,...."

Contras: "It seemed llike the boarding was rushed and a bit hectic."

Prós: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Contras: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"

Contras: "The security line at the Berlin airport was very long. It took almost 40 minutes and the airline was not providing information / assurances that the plane would wait."

Prós: "The whole flight crew was so polite."

Prós: "Really pampered."
Contras: "Baggage allowance was less."

Prós: "clean plane almost on time departure"
Contras: "landing near a jet bridge in Frankfurt but still taking a bus to the terminal for connections deplaning through the backdoor of the plane lack of care by the staff...poor service connections are too long in Frankfurt"

Prós: "Food"
Contras: "Crew very rude unlikely Lufthansa"

Contras: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"

Prós: "Houve atrasos mas saídas"

Prós: "On board crew was nice."
Contras: "All flights for this trip were 30min-2 hours delayed. At split, we started "boarding" only to be walked outside in the hot sun and grouped together in a tight group to wait again. The split airport crew was awful. The flight crew was fine."

Prós: "First time flying this airlines. The seats were comfortable and spacious. The entertainment options were excellent and the food service was regular and consistent."

Prós: "The flight was canceled!!!!!!!! It was late night and the was. I explanation given to cancellation !!!"

Prós: "Smiles from the male and female stewards. Being gracious to customers and treating them with respect....keeping us from getting bored"
Contras: "the Airbus was much more crowded than the Boeing (777) we flew over on and run by United. When food/trash was being passed, it was tough for passengers coming from the rest room to get back to their seat."

Contras: "Less knee room than usual. Very cramped."

Prós: "Service was excellent. Planes were very nice and food was very good for airplane food. I would highly recommend flying Lufthansa. Staff was excellent."
Contras: "Service was excellent. Planes were very nice and food was very good for airplane food. I would highly recommend flying Lufthansa. Staff was excellent."

Prós: "Entertainment options were great and always make the flight go by faster."
Contras: "Seat was broken and didn't recline, stewardess had zero interest in assisting. She could have simply told me she was putting in a work order. Only one food was option available, the stewardess offered zero solutions for people with allergies to the option provided. The general theme was that the crew wasn't eager to please."

Prós: "staff at airport were friendly, helpful"
Contras: "telephone reps NOT helpful and do not know the airplane seat maps"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Flight Attendants were Excellent. Friendly, attentive, and caring! Thank You Very Much."
Contras: "Lufthansa changed our seats, splitting up my wife and I, after confirming they were together. Thank you to the Flight Attendant who reseated us together but "you know what" to the person that screwed up the seats in the first place. Also the on-line check in process was extremely poor, maybe "bad" is a better word."

Prós: "The seats are normal, the food was fine, but the service was lovely, smooth and always with a smile. We left arrived in Frankfurt almost on time and I would definitely fly Lufthansa again!"

Prós: "Having power at the seat is great. The movie player is a nice bonus for sure. Flight attendants are nice, helpful and professional! Had a nice flight!"
Contras: "Nothing really. I had a very positive experience on this flight!"

Prós: "Flight was fine."

Prós: "see above"
Contras: "see above"

Contras: "Missed connection along with about 25 others due to the delay getting to Lisbon (no reasons given)."

Prós: "Flight was on schedule, food was good."
Contras: "Could add more to the entertainment list"

Prós: "I always enjoy the efficiency of the crew members. The services are great. They even give a wet towel to clean the hands before meal service. Movie selection is descent. Not too many newly released movies though."
Contras: "The flight was delayed by more than 1 hour due to computer problem. The leg room was smaller than other airlines I fly with in economy class. It made the second half the trip less comfortable."

Contras: "2 1/2 hour wait while boarded then missed flights in toronto. Toronto airport a mess! Unclear directions and procedues."

Prós: "nothing"
Contras: "everything"

Contras: "Muy mal el embarque y la entrega de maleta express pésimo servicio, al embarque me hicieron entrar como si estuviera abordando y luego me hicieron esperas como si estuviera afuera esperando el llamado de mi fila en zona de embarque"

Contras: "Good airline, will fly them again"

Prós: "New plane, nice crew, good entertainment, good food."
Contras: "The flight was delayed by 4 1/2 hours and it was handled horribly. First, I had to wait at check-in for 1 hour despite having checked in online. Next, we were told hourly-wise to check-in at the gate to find out when our flight would leave. This was a hassle and caused me a lot of stress since I had to make new plans with a new itinerary for my arrival in Chile where I was supposed to meet my elderly parents. The staff kept telling me they didn't know when we'd leave asking me to check back four times before they were able to give me a definite time. Aweful experience that caused me a lot of stress and inconvenience."

Contras: "Plane delay made us leave after midnight."

Prós: "Efficient processes"
Contras: "More diverse snacks"

Contras: "Food quality can be improved a little"

Contras: "Snack . Don’t have 0 snack in the plane"

Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Prós: "Crew very nice chicks"
Contras: "Is like flying in the floor, very uncomfortable"

Contras: "My luggage was delayed on the previous leg of trip, so I didn't have it on arrival in Cusco. Also, after booking I was unable to modify the reservation to add 1 checked bag, so I had to pay a large fee at the airport."

Prós: "The crew was nice enough"
Contras: "Departure time. Vessel was really old. Uncomfortable seats"

Contras: "Offer refreshments"

Contras: "Muito triste minha bagagem nao apareceu na hora do desembarque viajei na classe executiva essa e a ultima vez"

Prós: "The crew was very kínd!"

Prós: "Vegan food please!!!"
Contras: "Las time change my AirPort"

Prós: "Nothing"
Contras: "It was nasty, disordered. Bad experience"

Prós: "Aircraft condition, crew professionalism"
Contras: "Boarding process in Lima airport"

Prós: "Smooth flight good staff"
Contras: "Very cramped seating"

Prós: "I liked the presentation, the effort that LATAM puts forward in general. They have great uniforms that reminds me of old airlines, in a good way."
Contras: "The services is good, but they do not do it with a smile on their face. I asked for a cup of water and both times it took them about 10 minutes to get me that cup. The crew always seems to be bothered to serve the customer. There is also a big difference between services going straight to Santiago on the 787 and to Peru on the 767. I understand the plan (767) is older and that does not bother me. What bothers me is the disparity in service between the two. I received great service the first time I traveled on LATAM, ever since then they have disappointed. I do not understand what is going on with them."

Prós: "Lam take care very well my mother . She is handicap and the wheelchair was able to used at the counter. My mother will be happy to come back ,awhile she does not to walk to much by herself."
Contras: "nothing the trip was great."

Prós: "I enjoyed Everything except the layover"
Contras: "My 3 Hour layover was extended to Nine hours. The Peruvian airport offered me a hotel room i turned down. Peruvian gentleman on the plane just prior to landing was telling me how dangerous it is in Peru in the area surrounding the airport. I was given four hours of wifi coupons and coupons to a breakfast and lunch at a restaurant by our gate, where i was waited on poorly. Next time i may look for a layover in Florida."

Prós: "We had 3 high-school classes that traveled with us and the crew managed them extremely well (especially Luis) and made that trip unforgettable and most entertaining."
Contras: "Breakfast food was really bad; dinner food was between mediocre and ok."

Contras: "Nothing"

Prós: "Everything except for the middle seat"
Contras: "The middle seat"

Prós: "Convenience on transferring from on plane to the other."
Contras: "The seats were horrible, I could not sleep on my way to Mendoza. No, entertainment and not much leg room."

Prós: "There was a lot of leg room on this plane. I do not think they have retrofitted it yet to today's money making planes as other airlines have done. We left late, but we arrived only a few minutes late."
Contras: "The boarding process took almost two hours. We were shuttled to a remote location, then we sat on the airplane for about an hour. We finally took off around 2:45."

Prós: "good flight. Good lounge in Santiago. Flight staff very good"
Contras: "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"

Contras: "I have to pay for the food with no actual discount or lower price ticket. and the sits are even more tight than before."

Prós: "The entertainment was good. The crew was very friendly and helpful throughout the flight."
Contras: "The coach seats were unreasonably small. I have never been on an airline with such small coach seats. There was virtually no leg room. For this reason alone, I don't think I would fly LATAM again for a long distance flight. It was too uncomfortable."

Prós: "Punctuality"

Prós: "I don't know that I like anything"
Contras: "The food on this plane is awful. All the pork being served is simply unfair. What about serving turkey sandwiches as an alternative to red meat or pork? The children roam about freely and it's quite uncomfortable. The seats are to close for such a long flight. I really can't get the disgusting dishes out of my mind."

Prós: "I have bought a ticket from To Aeroparque Jorge Newvery; and they cancelled the flight and sent me to Ezeiza without prior inform, concent and without any compensation."

Prós: "-Timeliness"
Contras: "-Crew kept trying to take my plastic cup and looked at me like I was crazy for wanting to reuse it. No concept of sustainability or waste. Very troubling. -The attendants skipped my row when handing out M&M bags. When I alerted an attendant to this, again I was looked at like I was crazy, and he said that they were not distributing chocolates. I said that everyone else around me had M&M's. He then said that they had run out, which I found difficult to believe, given that they flight was at a max 75% full."

Contras: "I never experienced the flight because I wasn't given a seat. The airline oversold the flight and I never got to go. I missed my once in a lifetime experience because the airline is greedy at my (and other people's) expense. I missed out on a priceless experience. Not only that, the bag that I checked did not make it off the flight so I remained in DC while my bag went to Medellin. I had to purchase new toiletries and had to make arrangements to get back to the airport. As of now, I do not plan on choosing American Airline nor LATAM for my future flights."

Prós: "Flight schedule, inflight service and food in couch was amazingly the best I had in a long time. The entertainment was delightful. The telephone service for questions, while in Peru, was terrible. My flight reservation number was changed and I needed to talk to someone. I had to call the States help line instead of the local number which had a non working automated answering menu."

Prós: "Not much since not only were we screened by the airport authorities but also by Latam. I purchased some water after security but had to leave it since they would not allow it on the plane. Had they let us know about this sooner I could have saved money."
Contras: "The Latam personnel who searched our bags prior to boarding put on gloves which I though was very good. The bad part was that I saw 2 members of the search party sneeze into the gloves and touch their noses without changing gloves. How disgusting!!! Never Latam again! I would rather pay a few dollars more and not put up with this health violation."

Prós: "Crew Attention"

Prós: "Worst latam lost 4 loggages of my parents John f Kennedy New York to Trujillo - Peru 09-09-16 Flight B6212905- B6212906 Inga Inga Sanchez, Rita Rojas Malqui, victor Contact phone 7035658509"

Prós: "Good service during flight."
Contras: "They changed the flight departure time for 3 hours early. The only way I found out was by checking that morning to ensure the flight was departing on time... When I asked the ticket agent why the change in time, her response was that the scheduled departure time is only estimated......!!"

Prós: "Entertainment, service, food"
Contras: "Waiting in long lines in Miami to check in, over an hour. And then they let other passengers who came late for their flight go in front of me. At that point I thought that would be the first and last time I travel Latam."

Prós: "They have all the boxes checked. It is what you would expect from a coach flight."
Contras: "They ran out of overhead baggage space pretty quickly. I found a spot several seats down, but I'm not sure everyone else go in."

Prós: "IFE on demand"
Contras: "Airline switched our seats, despite having chosen them 48 hours before. Also, they stopped serving beer and chicha. Flight had a 30 min delay."

Prós: "Roomy seats, good meal, friendly staff."

Contras: "I flew LAN many years ago and remembered this flight to be a lot better than it was this time around. The seats barely recline and in Economy leg room is comparable to AA flights going to South America (which is pretty bad). Forget about sleeping. I had some hopes for the food but it disappointed too. Breakfast, for example, was essentially a warm sandwich with a paper thin layer of ham and cheese. They stuff you with bread. Had a much better experience flying sister company TAM."

Contras: "We were delayed for 3.5 hours with no communication. We originally were told it was on time and we were boarding. After waiting in line to board they told us they didn't know when we would take off and would have more information in an hour. One hour became two hours and eventually three hours. I asked the cause for the delay and they did not give me an answer. We were in the boarding area with no food, water, wifi or electrical outlets. There was no room to sit, many people sat on the floor or had to stand. There was absolutely no communication. It was a terrible experience."

Prós: "Dreamliner is awesome"
Contras: "I am very tall and luckily I got an emergency exit seat. If I had a regular middle aisle seat, I would have been miserable. Also what is with the thimbles of wine? Poor a real glass! The flight is 11 hours. Be more generous with the water. I go to the galley to get a glass. The crew pours me a small cup when I need about liter for 11 hour flight. When I ask for a second glass of water the flight attendants look at me like they want to call the sky marshals. Here is an idea: leave bottles of water and cups out and let people self serve."

Prós: "My seat's video was on the blink. Stewardess kindly upgraded me to emergency aisle window."

Prós: "Staff was nice"
Contras: "Our original flight was cancelled, and we were put on a flight that landed at the same time our connection was scheduled to take off. We had to run last minute and beg to be put on an earlier flight that gave us a chance at making our connection. Our luggage did not make the transfer, and LAN has only exhibited further incompetence with finding and returning our baggage. Here we are two days later in a tropical location with no clothes or necessary gear."

Prós: "Food was just OK; need to be improved considering that is an intrnational flight."
Contras: "The flight was substantially delayed without a good reason, and the land personnel was not friendly when asked for explanation. For such a long flight, individual screens are necessary."

Prós: "Video was good, seats were good."
Contras: "Man doing the check-in in Madrid (site 909) was very rude and unhelpful."

Prós: "Nothing"

Contras: "Flight was delayed for over 60 minutes. In addition, boarding was poor an took over 30 minutes. Leg room was ok, however, seats were very narrow"

Contras: "There were no healthy options available to eat on this flight."

Prós: "got it on time...even shorter than planned."
Contras: "1. why leave the tv screens open all night when people sleep and want darkness? 2. too many bags on board and not in the trunk. 3. not enough blankets."

Prós: "Was not full"
Contras: "Out dated plane. Poor boarding process, bad service horrible food"

Contras: "There was no entertainment system, it was a short flight anyway"

Prós: "Crew was great, the rest was average"
Contras: "My checked luggage for which i paid an extra $100 has been damaged to a point where 2 out of the 4 weels are about to fall. I don't know in which of the two flights it happened since my luggage was transfered during the layover."

Prós: "All"

Prós: "Why do I needed to pay at the airport addiction 150 euros for one suitcase? Why was it online included to find out the I have to pay extra? That’s addioanl 30% increase for the price of the ticket. I’ have been using you for a long time and not really happy"

Prós: "Safe TO and landing."
Contras: "Cramped seat space, warm cabin, must pay for even the first piece of luggage, must pay for any seat selection."

Contras: "the flight was 40 minutes late and then it took more than an hour to get to the gate and get our luggage. I lost a flight that I was connecting. I was told that I had ample time (2 and a half hours) Did not receive any help to connect on time."

Prós: "FGood, kind staff. Efficient y throughout"
Contras: "Small seats"

Contras: "Excessive baggage fees"

Prós: "At least this A330 had seat-back IFE unlike another A330 I've flown with AirEuropa, but the selections are very limited."
Contras: "Limited selection in the IFE."

Prós: "No Halal Muslim food"

Prós: "Vuelo de la excelencia"

Contras: "Very unorganised"

Prós: "Good service and comfortable flight"

Prós: "Same as previous answer"
Contras: "Same as previous answer a"

Prós: "Excelent !"

Prós: "NOTHING"

Prós: "Prompt boarding. Clean plane. Attendants worked to accommodate passengers specifically one with a young baby who wanted an extra seat."

Prós: "The plane was on time, but the boarding process was chaotic. The flight attendants were nice."
Contras: "The seats were so small. I am 5'2" and had no leg room. I don't know how anyone who is taller fits. The food was really poor and my entertainment system did not work. Also, the gate was not posted on the board until right before the flight boarded and the boarding process was chaotic at best."

Contras: "Flight attendants were very rude apart from that it was great"

Prós: "nothing"
Contras: "no service, bad food, no individual tv screens, no choice movies"

Prós: "Crew was nice"
Contras: "Air Europa lost my bag for 6 days. I picked it up at the airport finally the 7th day of my trip. They found it on day 3 but took 4 entire days to ship it from Boston. Awful. We were also delayed 3 hours in Madrid with no compensation, we got a "snack" voucher that totaled $5. It was terrible and I will never fly this airline again."

Prós: "Good entertainment and comfort seats"

Contras: "Cold onboard"

Prós: "It was an ok flight."
Contras: "The line at the airport, there were no tv for movies or entertainment of any kind (besides paying for an iPad or internet), and the chair didnt laid back."

Prós: "Crew inside"
Contras: "Airport gate unprepared for wheel chairs and strollers. No elevator in gate area."

Contras: "Wery heavy communication, 99% workers in airport don't speak English . Same in Madrid and Barcelona. In Madrid from one terminal to another 25-30min walked distance."

Contras: "We did not receive any beverage drinks during flight. Only the first 10 or 15 rows received this service. :("

Prós: "Price."
Contras: "Could not check-in 24 hours in advance. No free drink due to 1 hour flight; water would have been good."

Prós: "Great plain, new comfortable clean, crew was fantastic, helpful and friendly"
Contras: "Food was good but could be fresher"

Prós: "It is a good service for an almost short flight. You can easily tell you are traveling with a top airline"
Contras: "There was a 30minutes delay but since the airport is so big it was good so add not to be in a hurry"

Prós: "OK for a short flight"

Contras: "When I booked my flight it was not at all clear that I had to pay for checked luggage, therefore I had to pay extra when I arrived at the airport. Please make it clear from the very beginning that checked luggage is not included. Easy Jet does a great job of this, giving you the option to pay for a checked bag when buying your ticket. With Air Europa, I had no idea at all."

Contras: "The boarding procedure need to improve."

Prós: "Crew"
Contras: "Food. Enterteinment."

Prós: "I was in business class on 787 and everything was fine."

Prós: "On time and very organized"
Contras: "One tv for to many people Food could be improve"

Prós: "Left on time"
Contras: "Air Europa is using an old plane for the MAD-SJU route. It's a flight over 8 hours long. The entertainment screens are overhead, seats not so great."

Contras: "Very late taking off in both directions with no one providing information to the passengers."

Prós: "Lunch and dinners and service was better in this fly compare to my last 2 trips same fly itirenary"
Contras: "Snacks (breakfast or PM snack) Also this is the 3rd fly that I take in las 15 months and alwyas de plug on the seats are either damage or do not operate. 3 out of 3. Please conduct an assesment of your PM verification"

Prós: "To fly to San Juan on a plane that's not an old tub."
Contras: "The overall experience. Will not fly Aireuropa again."

Prós: "The food and the attention inside of the airplane."
Contras: "The Boarding was horrible. I arrive at Madrid on Gate D-48 and I have to walk 30 minutes in order to in order to arrive to gate A-2. Once I arrive there, for my surprise the authority installed a temporary check point on such gate that I have to be inspected with my wife by the port authority. This was something that we don't expected and it was not well organized."

Prós: "Boarding system! It seemed to go smoothly."
Contras: "Nothing comes to mind"

Prós: "2 fligts with aireuropa. Both very different: first was in a vey comfortable plane with a lot of space but a poor service from flight attendants. In the second the plane was more uncomfortable, Seats were tight but service was fair. Both with no delayes and fine service at the airport."

Prós: "The client service was a mess"