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Prós: "Food was good, crew was really helpful"

Prós: "The crew was great and service and meals where wonderful"

Prós: "Turkish Airlines is a class act."
Contras: "My rating on boarding is due -- entirely -- on the poorly designed new Istanbul airport. Seems that bigness and lots of duty free shops were given a priority over ease of making connections. Horrible."

Prós: "The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!"

Prós: "Crew and flight where amazing. Thank you"

Contras: "All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word."

Prós: "Food was better"
Contras: "Seating was not tight"

Prós: "Good food good movies"

Prós: "None"
Contras: "I didnt like this flight at all. I got delaied 2 hours at the turkish airport plus the 7 hours lay over, total 9 hours, the gate travel service didnt give us any reason for the dealy, the customes gathered us in a small area where there is no seats and the bathroom was smelling so bad, we were stsrving and not even water been served to us, i missed my ride to the hotel in Amman, and missed my work breakfast orientation."

Contras: "Food. Lack of vegetarian options in 2nd leg."

Prós: "Good Timing"
Contras: "Nothing"

Contras: "I didn’t like The flight from Istanbul to Amman they changed my seat and put me next to a baby that throw up all over and I couldn’t have one minute of peace all flight long"

Prós: "Food and service in business class were exceptional."
Contras: "Lie-flat seats hard as plank boards!"

Contras: "When my first flight was late, Turkish air took 5 hours to rebook me. Two people forgot that they were helping me and when I asked why it was taking so long, they had to start over. One woman didn't even look at me, she was just on her phone playing a game. Every step of the process they asked me how I could have missed the connection....it landed 20 min before the next one took off!!!"

Contras: "Smallest leg room I have ever seen"

Prós: "We get turkey on time waiting in the air port for 9:30 hour then we get the plane and waiting two more hours on the ground so the flight very tiering I will never take Turkish airlines again in the pass never happened I don’t know happened to the management ???"
Contras: "My flight take 32 hours the price not worth it ,,, they said if you stay ten ours they give us a hotel room they did not they give us a sorry meal ,,, the food court very crowded and mangment"

Contras: "the wait for 9 hours at the airport is horrible with the airport being bad and no place to relax"

Prós: "I have flown Turkish Air many times for the past 8 years and they are a solid airline. They have very good food for airplane food, and a decent entertainment center."
Contras: "Unfortunately they have moved away from their Exonomy Plus seats that were great and ample room, whereas now their seating in exonomy is very cramped. They also used to have nice amenities on long international flights like a hot towel and some Turkish Delight before takeoff and landing, but they no longer have that. And my biggest complaint is that they keep their planes unbearably hot most ost of the time. It’s by far the most frustrating thing when your cramped in their tiny spaces for 11 hours."

Prós: "Crew very pleasant. No delay."
Contras: "None."

Prós: "Food, service, flight comfort"
Contras: "Seat selection got messed up and crew helped put us back together as a family."

Contras: "The lack of communication with the employee who had my boarding pass and did not provide the wheel chair. I waited in an area waiting, he moved to another area without letting me know. Finally I nearly made it to the gate, on the bus and on the plane. It did not give me the chance to relax at the lounge as I paid for a business class ticket. I felt not being taken care of properly and as expected."

Prós: "Nothing"
Contras: "2 hours delay for no good reason."

Prós: "Food"
Contras: "Nothing"

Prós: "the flight attendants were more present and even spoke English."

Prós: "Crew is amazing food is good plane is clean and comfortable"

Prós: "Dinner served was very good, American Airlines need to learn from foreign airlines."
Contras: "Comfort of the seats."

Prós: "Flight was ok"
Contras: "The flight was actually run by turkish airlines, not philippine air as stated in my confirmation email, so we were sent to the wrong terminal. Nothing in the email said which terminal the flight would depart from or that it was actually turkish airlines. Very irresponsible and communication for customers should be much clearer. Luckily we were very early for the flight or it could have caused a serious problem."

Prós: "Food okay"
Contras: "TV/Movie/music were not working. The temperature in the plane was very hot throughout flight."

Prós: "Crew is super nice and helpful. Aircraft is pleasant"
Contras: "Food is okay but the portions are tiny."

Prós: "Everything was good"
Contras: "All good"

Prós: "Comfort, food, staff, everything"

Prós: "Food, as always on THY, was tasty."

Prós: "Attentive crew, great food including perfect attention to our pre-arrangement for vegan meals. Good entertainment selection."
Contras: "No wifi at Istanbul airport."

Prós: "Try to introduce some Pakistani food especially from Karachi rest are very good."
Contras: "Behavior of staff are extremely good this my first experience previously I use to fly with other air line due to price especially from Karachi to USA. I hope if I will get good deals I will prefer Turkish Airlines because turkey is our brother country."

Prós: "The food and amenities were nice"
Contras: "Customer service was bad when checking in, the flight left late from LAX, almost made us miss our flight from IST, my friend's luggage was lost."

Prós: "The food and movies were the only good thing there"
Contras: "1. Airport wasn't air conditioned in Istanbul people were sweating 2. Very Poor customer service in Istanbul , no one of the employees there were able to smile at the whole airport 3.7 hrs wait in the airport , Both flights were packed and full of kids"

Prós: "The crew was very attentive and the food is amazing"
Contras: "After the second hour the temperature inside the aircraft was very warm started to sweat"

Prós: "Excellent customer service"

Contras: "The international transfer line in Istanbul was an absolute nightmare. I had to jump to the front of the line or I would have missed my connection despite having a 90 minute window of time to make it through. It seems this airport lacks the capacity needed to get people through efficiently based on the numbers of travelers using it."

Prós: "Amazing food! Very nice crew and excellent flight."

Contras: "My luggage just disappeared on my second leg to Istanbul. 2 email notifications that luggage was not found. Wrong contact phone number at initial report and was not addressed despite report and upload. Also a representative emailed that luggage was erroneously recorded as "delivered" which is not true. I still don't have my luggage after 14 days. No further responses despite extensive documentation and receipts. This is bad!!!"

Contras: "Horrible customer service. We paid in case of change in flight plan .your airline said no money back."

Prós: "Crew did their utmost"
Contras: "Customer service said that I was confirmed on my new flight, after the snowstorm in NY caused a cancellation, and that I had a Kosher meal. Neither were true. Had to spend over an hour at the airport to get a seat and almost missed the flight. Something is wrong with the customer service."

Prós: "The flight from Istanbul to New York was great. Excellent service, good food, free drinks throughout, comfortable modern plane with wide selection of entertainment. Great layover at Istanbul Airport with lots of selection for food and drink. Far better than any direct airline that flies new york to tel aviv so if you don't mind a layover choose Turkish."
Contras: "Free WiFi at Istanbul Airport requires sms authentication which makes no sense on an international trip."

Prós: "Everything was great , food, crew , fly, time..... thank you for a great experience ...."

Contras: "My logged didn't arrived to Amman I received one and I miss one TAG number TK633655"

Prós: "Great crew, pleasant fligt"

Prós: "The crew, as usual on Turkish airlines, was wonderful. Excellent service and patience.Warmly recommend Turkish Airlines."
Contras: "Everything was fine."

Contras: "The plane was dirty. It smelled, The food was not up to par."