Fiquei muito bem impressionado com o hotel.não o deixem degradar.gostei essencialmente do profissionalismo dos funcionários.
O atendimento dos funcionarios. Nao gostei do fato de ter sido oferecido, pela reception desk, uma diaria mais baixa que a que paguei ao booking.com. A diaria foi oferecida para eu ficar mais um dia.
O preço ser razoável numa cidade onde tudo é caro. O hotel fica longe do centro da cidade (10km). O pessoal do hotel é pouco simpático e pouco prestável. Num dia que saímos às 6.30h para irmos a Petra e Wadi Mugib, com o buffet do pequeno almoço já montado e pronto não nos autorizaram a tomar o pequeno almoço porque eram 6.15h e o buffet só abria às 6.30h, Após discussão com o empregado permitiu que tomássemos o pequeno almoço. Também na recepção não nos emprestaram toalhas para levar para o Mar Morto.
Very clean and new hotel, great customer service and great vale for what i paid- if i go to Jordan again I plan to stay there We were on the 1st floor so whenever there is a wedding party you could hear some noise but not too much however if you want an absolutely quite room ask for a room on 2nd floor or higher The gym hours for men are not practical it is only open for men from 8pm to 11:30 pm which did not work for me at all, for for women is is great form 8am to 8pm
closeness to Airport. Shuttle srvc. Smoking
The staff are amazing. It's not a four star hotel, but it's great if you have a long layover and don't want to stay in the airport. They are updating some of the rooms and they need to.
The room was luxurious and quiet.
The new rooms Breakfast was the worst i have ever seen. The room was dirty and the food a health hazard....
Very helpful staff; good breakfast; a decent place to stay with excellent location to the airport; provides free shuttle service to and from airport. Water for showering was not warm as I would have liked.
Location, location, location. I stayed at the Golden Tulip primarily because it was only 2 km from the airport and I had an early morning flight and did not want to get a cab and take a 30 minute cab ride to the airport and risk anything going wrong or delays along the route. The nozzle associated with the toliet had a slow drip and created a sizeable puddle around the toliet dispisate having a drain in the immediate area. Going to the bathroom meant I would always end up stepping in a puddle of cold water. The shower door edging needed to be replaced as it was half hanging off the glass. The construction crews were loud and using products that put off a significant odor. The crews worked all day and surprisingly late into the night. I was able to ignore them by increasing the volume of the movies I was watching on tv until 11:00 pm. To be honest at night I don't know if it was the construction crew or male hotel staff at a work station off the area where the elevators are located that made all the noise or not.
The hotel rooms are clean and comfortable. Customer service is what needs the most improvement. They don't reply to emails under "contact us", several staff members were not friendly, and breakfast buffet was very disappointing for that caliber hotel.
i was very very surprised when the safety guard researched my luggage .I don't like that . The variety of foods in the hotel is too narrow
Comfortable, convient airport syop over. We picked this hotel to spend afternoon relaxing by the pool before flying back to UK early next day. However on arrival we found the pool area closed and a building site, with refurb work going on. No mention of this on website.
nice clean hotel, comfortable, shuttle to the airport etc.
This hotel is not 5 star, it's a nasty hotel for $175 Everything
Its not 5 star hotel max 1 star hotel,no service not clean and very bad staff
One of the best Hotel I ever seen.Thank you Enrico
I enjoyed the stay in the hotel,it was with a perfect service,and a very nice hospitality,but I recommend wifi Internet to be present in the room instead of or with the cables
Very classy but pricey Hotel staff not too familiar with citys cultural centres
The reason I stayed in this hotel was that the conference I came to attend was held in this hotel. I booked Club Room and was upgraded to Business Suite. The suite was in the 24th floor and has everything I needed during my 1 night/2 days business trip - nice view. Nothing major at all. If there is onething I felt a bit irrelevant, it was the car parking although available, not up to a 5star hotel level. I expect LCD TV in rooms of such hotel and especially such suite instead of the normal television that is dated long time ago.
i think this hotel is highly overrated, we went there during the holiday, most of the facilities were closed... there were lack of coordination between staff, we had reservations for 2 rooms, but when we got there they only had one, and the receptionist started yelling that there is no other reservation, and when we showed the confirmation she started appologizing...they charge about 20 JD for the breakfast that wouldn't cost more than 2 JD, they dont even have juice or fresh mint tea in the "Royal CLUB' which is 50 JD more than the dulex room ..
Location is Good Guest relations knowledge is very poor
Location was very nice, excellent view from my room, desing.
Just the dicoration Services, Rate
The high level of services, breakfast and the typical eastern hospitality that allow you to feel pampered and relaxed.
Hotel guests are required to pass thru an x-ray machine for security purposes. Unless they look trustworthy, wear a uniform (military/police), or travel in groups. Items that set off the x-ray portal are not investigated. Useless security item....
very friendly staff. location is good, just 5-10 min away from all the noise and the busy parts of the city. good gym even for the moderate athlete.
Good location No value for money and 40% cheaper rates than booking.com when locally booked tv channels bad: mbc2 frozen picture for 3 days, Deutsche Welle distorted sound. When I checked in, antenna cable was defective, had to be replaced.
Spacious nice room, nice breakfast. Upon arrival we upgraded to the Royal Club, we traveled with a kid and got babycot installed in the room while we enjoyed snacks at the royal lounge. Nice lobby area with live piano - sat there and played chess while listening to the music Major roadworks on the key road coming to the hotel - car navigation system was hardly a help during the last mile. Maybe a map on the web site would be a help
The breakfast was good I booked royal club but they told me there is a mistake in the booking web site
rooms aigned to me were old
Spacious rooms very poor entertainment system, the TV chanels was'nt clear all the time an they only had the free chanels no decent movie chanels were available. The internet system was'nt working also.
Service was great, we were upgrade with our room, food was great.Free internet.
it is relatively a quite clean hotel with nice staff.
The location was why we chose the hotel, but the service and facilities made it a pleasure. It is by far the best choice for Petra. (It's proximity to the ruins makes it worth the small price differential between it and other hotels)
The breakfast & swimming pool Hall between rooms it is an ols hotel need to renew many things or upgrade!
Heat was working even though i had it on A, the Heating was very loud
The staff were excellent and service could not be faulted. There were no means to book tours.
everything is ok accept 2 things price is not as in site they add 20 jod they said tax per night and its very noisy there is constractions in high floors from 8am start diging till afternoon it was so bad noisey noisey noisy
Good facilities, but distant from the city center. The bar services needs some improvements.
The hotel has an excellent location in the center of town city and also between all 5 stars in the city. my stay was a weekend stay. The hotel had big rooms and nice view. with a reasonable price. good service,
The room was spacious, the beds were big
suited for business trip
When we arrived, they claimed the reservation was canceled, then they provided a room. I would not know why such thing would happen.
Clean, Good services, excellent staff, quiet. Excellent location. Expensive and breakfast was decidedly average. If breakfast was not free, no one would pay for it.
No thanks Please write at least 15 words No thing
Location of the hotel. Breakfast buffet was not that great.
Location has to be more wellcomed !!
1- the rate that is shown on booking.com doesn't include anything beside accomdation which where not stated at all when booking.. ( no access to anything .. no breakfest... everything u need to do at the hotel is done for extra very premium charges) 2- the exchange money rate at the hotel is complete a robbery 3- standard two bed rooms are so small 4- no cell phone coverage on the high floors which leads on using the room land line phone to make calls (again each phone call charges are at very premium prices)
Room comfort, staff at reception, the staff at breakfast restaurant were not enough, so the servise was a little slow and not ver prompt although they were very polite.
Generally good end to end The cleanness of the WC and the less kits for washroom abd food
staff very helpful
The room was excellent . The internet is too expensive , 5JD / hour or 17 JD/day is too much I think.
cheap 5 stars and good location internet service usage, not 5 stars in cleanness
tv has bad channel recepton, Internet didnt work
The staff were very helpful and the hotel offered good value for money.A reasonable place to put your head down but little in the way of facilities beyond the room. The hotel is rather souless and is stranded on a busy intersection (although there was no probelm with noise in the room).
Location only. Hotel is not up to expectations of a 4 star hotel; it is at best a 2 if not a 1star. Hotel staff did not carry themselves nor were they dressed professionnaly.
Staff Discrepancy between what is advertised on the net and what is actual: there was no open bar, no spa, no sauna, no massage, no trainer
We were upgraded to a suite. The staff was polite and friendly. The housekeeping gave us a treat by decorating the bed with artfully folded towels. It is located on a busy road which was very difficult to cross during peak time. There was no printed information/directory about the hotel in the room or in the lobby. Not enough restaurants in the hotel. The breakfast buffet could be improved. Bed Sheets too small for the bed in Room 504.
the owner was wonderful. We were given the best advice, service, attention. Thank you ever so much. Will recommend to our friends. need to get larger sheets for room 504
Place is quiet, beds are very comfortable. The food was not good. Internet was limitd and barely connected.
helpful staff breakfast buffet quality
Staff very friendly and helpful. They would benefit from having city maps available at the hotel for tourists, and also topping up the breakfast later on after all the tour bus tourists eat early!
Le Vendome Hotel was a great value for the money. We reserved a Jr. Suite and the accommodations were spacious and clean. Two separate bedrooms with there own bathrooms. The shower suffered from random temperature fluctuations, which made it almost impossible to use the shower at all.
Excellent service, lovely rooms, excellent food, reasonably priced
All the members of the staff were very polite and ready to help. The hotel wa very quiet, cool and comfortable. There is nothing I didn´t like during my stay at your hotel.
I loved the interior modern design of the hotel. It also looked so clean and so fresh. It was wonderful
Restaurant is Good Food 1 - Smoking in coffe break, 2 - Smoking in room, 3 - The price is very expense for confort
Our 5 day reservation was missed but not the fault of the hotel. They were wonderful in assisting us in finding alternate accommodation at a nearby "My"Hotel. Had a lovely junior suite for our one night stay at Canyon Boutique with WIFI thrown in for free to compensate for the mixup
A simpatia dos empregados e a amabilidade com que tentam sempre resolver e/ou satisfazer os pedidos que são realizados.
Staff and location. Breakfast, they should have more fresh juices choice.
O pessoal do hotel é extremamente simpatico e muito agradavel....
Preço. Localização ruim.
The employees were very kind. The room is ok. The air condittioning and the water pressure on the shower where not good.
Nothing, Hotel smells, food is bad, etc .. Everything
The rooms were spacious and comfortable. The receptionist recommended a taxi that was very expensive and it broke down halfway to our destination. We were stranded on the highway. We lost both time and money. Later when we discussed this with him he turned downright hostile and was very rude. Do not book any tours through the hotel desk, they will cheat you!
i stayed in hotel 4 nights everything was ok accept room cleaners thet dont do theire job properly no internet at all in hotel other things are good
Nothing good to say about it. It was supposed to be 3 star, it was extremely run down, bad service, terrible food at breakfast and room service, half the menu wasn't available. Low grade towels, had to call to get soap. Seemed like a ghost town
Staff are helpful. Very good air-co system. Room clean and spacious. We found two kakerlaken in our room (one dead & one living). We informed the reception about the case. He told us that kakerlaken might came inside the room because of the ongoing heat wave.
Front desk employee was very helpful and friendly. No alcoholics were served. No fruits were served in breakfast. Daily crowded at night due to wedding parties
not quiet;noise all night coming from other rooms.you can not get a peaceful sleep because of banging doors next to you.rooms are not provided with basics like clothes hangers.management is not efficient.does not deserve to be a 4 star hotel.
Quite close to city center, rooms of reasonable size, good breakfast, car rental office at hotel. noisy at night because of occasional wedding celebration on floor 1.
Very friendly staff, yes I will stay at this hotel whenever I'm in Jordan Nothing at all
Service could have been better. We waited a very long time to check in and hotel staff weren't too helpful.
The hotel was brand new & extremely clean. Excellent value for money at 50 JD a night (+ tax, service charge + 7JD for breakfast). The management were lovely, & even offered me a complimentary breakfast one morning. The hotel was brand new, & there was no iron/ironing board available. I therefore had to pay 4 JD for hotel staff to iron my clothes.
the hotel is brand new as of october 2010. i liked everything about it, including the restaurant and staff. everyone was eager to assist. priced much less than comparable hotels
Room was dirty, there was no renovation there for ages. Water force was slow. Bathroom was not renovated
the hotel should be listed as a 2 stars only the carpet kin the room was ripped, there was no water or anything else inthe refregirater, scum and funkgs in the shower and sink and the towels were very old and thin
I liked the warm reception that we received by the manager of the hotel when we arrived. He was very caring and wanted to make sure that our room cool enough and comfortable. Yes, we did not like the smoke that was in the lobby by all of the employees smoking.The lunch was very disgusting too!
I didn't like much about the hotel, amman overall is a horrible place to visit there is not much to do in the city, you are better off finding a cheaper hotel to get the same horrible service. Well first off it took over an hour and a half to check me in, I made my reservation two days in advance, once I finally got my room key at 4am the room they gave me had some one in it!!! I have heard of this at small hotels but not sonething I would expect here. The service is sub par, the hotel is full of guys not one girl works including the housekeepers which is a little weird, the food sucks and is way overpriced, they have a bar but you can't go in unless you bring a girl. This place overall is just horrible, save your money I'm sure all the other hotels in Amman are this way but at least you won't have the sting of the high price tag.
Quase tudo. Hotel excelente, grande restaurante. Serviço de táxi (táxi especial cinza, chamado pelos recepcionistas) de ladrões. Aliás, cuidado com os motoristas de táxi de Amã: não gostam de usar o taxímetro, mudam a tarifa combinada com a viagem em andamento, querem fumar dentro do carro.
Praticamente tudo (ver item abaixo): aspecto, limpeza, localização, atendimento, restaurante. Muito, muito bom. A diária que vocês me apresentaram era de jod 90, com todas as taxas incluídas, e não foi assim. Acabei pagando mais 26% de taxas e serviços..