Encontra voos baratos de Funchal para Aeroporto de Roma-Fiumicino

Prós: "Reliable airline."
Contras: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."

Prós: "Crew was thoughtful"
Contras: "Seats were uncomfortable and the food was not worth eating"

Contras: "Luggage did not arrive."

Prós: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"

Prós: "Super easy boarding, just scan your ticket and go. Staff was very friendly. On our short flight from Munich to Rome we were served a complimentary sandwich and option of beer, wine or other refreshments. There was plenty of leg room compared to our other recent flights"
Contras: "There was no in flight entertainment. Not that was really needed it with such a short flight."

Prós: "Super service. From gate in Frankfurt to Rome."
Contras: "Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far."

Prós: "The airline staff was great. Everyone really helpful."

Prós: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Contras: "The seat and service."

Prós: "The flight attendants were wonderful."
Contras: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Contras: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."

Prós: "Good service."
Contras: "Nothing."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "The staff were very friendly; more so on this flight than the last flight. I booked seats for the emergency exit knowing it gives more leg room."
Contras: "My baggage was not on the carrousel that was listed on the display, it took a long time to get my bag and it caused me to be late to check into my lodging."

Prós: "wine"
Contras: "no screens"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Much shorter flight time."
Contras: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."

Contras: "Seems like they want to nickel and dime you for everything now..."

Prós: "Nice crew, big selection of movies/entertainment"
Contras: "Extreme distance to walk in Frankfurt. Flight delayed, long wait for our luggage."

Prós: "It was overall a great flying experience."
Contras: "One of my connections was way too short. I almost missed my flight. I had to run!"

Prós: "Boarding was automated gates was easy."

Prós: "Once again, the in-flight crew was excellent."
Contras: "The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost."

Prós: "There's nothing much that's positive to say about this leg of our journey."
Contras: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Prós: "The service to clients number one. I like"

Prós: "Served sandwiches even though 1.5 hour flight."
Contras: "Slow and unorganized boarding. Crew was not outwardly friendly."

Contras: "Lost a whole day and a half of vacation!"

Contras: "Having to go through passport control and security a second time took too much time for the connection between flights."

Contras: "Same as above"

Prós: "Nothing good to say"
Contras: "Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!"

Prós: "Efficient crew. Quick service, quick flight."
Contras: "No negatives."

Contras: "Did not happen"

Prós: "Plane was clean, crew nice and courteous."
Contras: "Food."

Contras: "Houve um atraso na saída de Munique."

Contras: "Flight delays,...."

Prós: "Same as above."
Contras: "Same as above."

Contras: "Short flight so no entertainment provided or needed."

Prós: "The crew was great, the food wasn't bad and the seat was comfortable and I am very tall"

Contras: "Delay for one hour"

Prós: "Houve atrasos mas saídas"

Prós: "The crew. They made an uncomfortable flight acceptable."
Contras: "Boarding confusing and flight experience poor. The crew was the only nice part. The rest, not worth the money."

Prós: "Movie selection, wine and food"
Contras: "Crying babies - outside of the crew control"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Contras: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."

Prós: "Everything was smooth, on time. Excellent choice of movies during the transatlantic legs. Generous portions of tasty food. Continual beverage service."

Contras: "Economy plus seats were a disappointment. Instead if the bottom cushion sliding out as with the Boeing 777, the seats recline too much. Uncomfortable getting in and out of our seats. Also, there are not enough restrooms. Lines of 5-7 people were common. I will not fly the A380 again."

Prós: "Excellent service. Excellent food! So thoughtful."
Contras: "Seat is not premium."

Prós: "Nothing"
Contras: "Being able to go home"

Contras: "The seats"

Prós: "Food"
Contras: "Comfort"

Prós: "Boarding was seemless and nice"
Contras: "There was a delay which was communicated, inflight entertainment could have been better"

Prós: "The entertainment was good"
Contras: "The space in the seats are very small for such a long trip"

Prós: "Premium economy is a great way to travel"
Contras: "Flight was a mutually on Iberia from Madrid to a Miami. All I can say is that MAD is a HOT MESS!!"

Prós: "The seat was comfortable."
Contras: "A drink of water should not cost 2euro. On a moderately long flight it is a necessity."

Contras: "USB outlet not working seat 21D"

Contras: "The crew"

Contras: "The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort."

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Contras: "Missed connection and this delayed by 20 hours to final destination."

Contras: "No comfort. The USB wasn't working, even with the pilot telling us about it's availability."

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Prós: "On time and pleasant service ."
Contras: "The problem was outbound from Porto to Rome. Iberia lost 2 out of 3 bags and one took 24 hours to reach our Rome hotel and one took 48 hours to reach our Rome hotel."

Prós: "Cabin much too hot and no air circulation until just before pushback. Ack!!"

Prós: "Iberia is awesome, they are so nice and accomodating, I appreciate the time that they spent making me feel comfortable. The food was awesome!"

Prós: "Iberia offered the worst ever flight of my life"
Contras: "I was charged $55.00 to book early and choose seats. I agreed because I wanted to be sure to sit with my husband and have a view. Iberia changed my seats without my knowledge, and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. Directions to our connecting flight in the airport by Iberia staff was confusing and they were extremely rude. We asked 3 different times! We were in danger of missing our connecting flight. Iberia is the worst airlines I have ever experienced, and I will never purchase a flight on Iberia again! Lesson learned!"

Prós: "Not full, attendants went out of way to accommodate seating requests"

Prós: "Never again Vueling"

Prós: "Cabin crew was friendly and efficient"
Contras: "Crappy plane for an international flight"

Prós: "The flight was on time."
Contras: "The plane was in bad shape, dirty and the seats were very worn out. There was no entertainment."

Prós: "Hola todos estuvo ecelente"

Prós: "Some good films to watch"
Contras: "Terrible seats mediocre food our tickets said Iberia but it was actually its low-cost version Level"

Contras: "Sits are too tight. Honestly impossible to be comfortable"

Contras: "Had to take a flight to New York 2 days later, then drive back home"

Contras: "Bad customer service. Food was stale and I threw up"

Contras: "Missed connection due to Iberia. Rerouted to JFK after overnight delay and had to transfer to Newark. Upon arrival at Newark, which we had to arrange, we were notified that the flight was changed back to JFK. Turned a 12 hour travel day into 36. Horrid experience."

Prós: "Friendly staff and decent entertainment options."
Contras: "Uncomfortable seats and not enough leg room."

Contras: "The service was aweful. Right from getting my ticket, to getting served on the flight. Staff needs major improvement."

Prós: "All went well"

Prós: "The crew is excellent"
Contras: "My luggage didn’t make it to Madrid"

Contras: "Mistake Kayak or its subcontractor made in listing the name of my wife incorrectly. This created a real hassle in getting a boarding pass in her name"

Prós: "Flights were punctual. Lots of room."
Contras: "Food and drink wasn't included but available for purchase."

Contras: "there was a delay of over an hour and no explanation was given either in Spanish or in English."

Prós: "Nothing in particular"
Contras: "Confusion at boarding gate with different groups being called with no clarity - overpriced for 1 way Trip"

Contras: "For the first time ever an airline lost my luggage. I fly several times a year and thus was my firat time flying Iberia. What a headache and inconvenience."

Prós: "Good crew in providing good service with a smile. Smoth take off, flight and landing Good choices in dinner with wine"
Contras: "Below avera ge breakfast with no hot items besides cofee/ tea Poorly organized boarding. Staff person with the microfone and staff controlling the lne were not in sink, gave confusing instructions. Too much noise in the abin with the lights out due to the presence of lots of high schoolers talking Distance between seats kind of small"

Prós: "Smooth boarding Professional and bilingual crew"
Contras: "Cramped quarters"

Prós: "The flight on time. Clean nice."
Contras: "Iberia's only thing is that airplanes don't have enough leg space"

Contras: "I got to airport and it wasn't operated by iberia as I had been told. Instead one part was operated by American Airlines in the second part of my flight is operated by British Airways which involved a 30 minute walk and train ride through the airport"

Prós: "Attention and FOOD! Although it was a very small brunch it was amazing!"

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Contras: "Staff was not friendly"

Prós: "Nothing in particular"
Contras: "Nothing"

Prós: "Boarding was efficient"
Contras: "Crew and service personnel were rude, Food was bad, entertainment was none existent! Very long flight without entertainment and rude service"

Prós: "Cheap fare"
Contras: "Disorganized boarding and didn't even offer water for free on flight."

Prós: "Quick, comfortable flight. Lovely crew."
Contras: "Food and beverage only available for purchase, nothing complimentary. No entertainment."

Contras: "O uso de mascara não foi obrigatório"

Prós: "Seats are way more comfortable than other flight companies"
Contras: "Crew could have been more patient"

Prós: "Quick flight"
Contras: "Bad delay, long security line there"

Prós: "Amazing crew"
Contras: "Food was ok. Seat was crowded. Everything else was excellent."

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Prós: "Nothing"
Contras: "Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life."

Prós: "legroom in business is good, food was ok. only one round of drinks was offered."
Contras: "no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed."

Prós: "Price"
Contras: "Use jet bridge instead of bus gate"

Contras: "Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good"

Contras: "Haven't made it there yet still in Lisbon and no way to make it to cruise ship on time."

Prós: "Quick. Smooth!"

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Prós: "Excelente"

Prós: "I lost the flight????"

Contras: "If baggage claim was faster"

Prós: "Really great"
Contras: "Need entertainment"

Prós: "The crew was very friendly and helpful."
Contras: "The seats were very uncomfortable and the light snack provided terrible. No entertainment at all. The A319 is a horrible airplane: rather uncomfortable!"

Prós: "Nothing"
Contras: "We were not able to board the plane. We left our morning flight from Madrid on time and arrived as expected. We hurried through the airport and went exactly where we were directed. Despite this, the gates closed on us while we were running to the gate. TAP sold us a service they could not provide."

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "the crew did really made sure we had what we needed."
Contras: "Should have made an announcement that the 3g cellular coverage was turned on. Went on in the middle of the flight and had no idea. My phone was in the overhead bin and I thought it was off. When I landed I had an outrageous fee. Should be given a choice to use it or not."

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Contras: "Really good business class and convenient pricing"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Contras: "Pontualidade e simpatia"

Contras: "Um atraso muito nenor"

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Prós: "TAP airline didn’t charge me for a checked bag on my flight to Lisbon. On the way back to Rome I was met with blank faces and no options. They demanded the extra $70 for a checked bag. On my way to Rome, a group of students were yelling and crawling all over the seats and blocking the aisle. Worst"
Contras: "Full airline policies up front."

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "Atraso"

Contras: "Vôo com atraso."

Prós: "TAP serves edible cheese sandwiches. First time in years I eat plane food and don’t immediately regret it."
Contras: "I travel with an international carry-on designed to fit in comoartments above seats in any and all planes (Tumi alpha 2 International), and yet TAP would claim it was too large to fit and forced me to check it. My problem is not only the wait once we land, but most improtsntly that the bags are beat up in the journey. Indeed, my carry-on arrived with several scratches on the plastic edges as well as some signs of worn on the textile. Because of this carry-on baggage size restrictions, I will not fly TAP airlines again (unless I can travel with my hand purse only)."

Contras: "Food was terrible ! Please change the menu ...."

Contras: "Atraso de 1h30m"

Prós: "chegar a horas"
Contras: "comida"

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Contras: "Delay and food - terrible"

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Contras: "Missed, even on time at Lisbon"

Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"

Prós: "Pontualidade ! (O que infelizmente é pouco comum na TAP)"

Contras: "Voo atrasado mais de 3h ! Muito mau com mudanças constantes de hora"

Contras: "Atraso de 3h e meia, isto não é normal!"

Prós: "Crew did the best they could"
Contras: "We flew near hurricane Lorenzo and the flight was the bumpiest I’ve ever had"

Prós: "Food, and comfort"
Contras: "Boarding process was a zoo..."

Prós: "The leg room was awesome, for a 6 foot tall person! I really liked the meal and the wine served was actually quite good, with generous servings! Crew was so friendly and accommadating, really nice people! I was very comfy, even with the trubulance"
Contras: "Honestly, I am sure everyone is going to comment on the brakes at landing, but it makes an amusing story."

Contras: "Took off late missed my connecting flight and they lost my luggage and claim process is taking for ever"

Prós: "Simpatia da tripulação, assento espaçoso, voo sem incidentes."
Contras: "Atraso do voo, mas justificado pelas más condições climatéricas."

Prós: "Voo normal"
Contras: "Lanche pobre"

Prós: "Scam"
Contras: "Do not exit anymore"

Prós: "The crew was great very attentive to everyone's needs and helping to see that our disembark went well. Great job and a great flight. We all got home safe."
Contras: "I didn't like the fact that we lost one day in the Azores was supposed to arrive on Saturday morning instead we arrived Sunday after one a.m. and again we were delayed one hour."

Prós: "It was beautiful"

Contras: "They lost our luggages twice (from Boston to Terceira so we didn't have anything for 3 days at Flores, and on the way from Boston to DC they lost again) would you please tell about this crammy job they are doing to President of American Air Line Paulo Menezes. They ruined our vacation, this moment I still didn't get my luggage yet. thanks Masako"

Contras: "There were 2 other couples in the situation described above. We waited in line and got to the agent first, but upon realizing he had more than one couple in our situation, he agreed to help us all as a group. He gave us our tickets for the new flights one by one. When we got onto the aircraft we realized that we were in the far rear of the plane and the two couples (4 tickets) BEHIND us in the original line were given tickets in the business class portion of the plane, all the way in front. We were seated between two screaming babies and their parents, cramped in an aisle and middle seat. When I originally booked the reservation, I had paid extra money for the seats we preferred. Our new flight gave us the worst seats on the plane while giving the couples behind us in line the best."

Prós: "Couldn’t drink it since I am pregnant, but free wine with dinner."
Contras: "Plane was hot. Was in the back and had to sit for a while before air was turned on. No entertainment. Bad weather made our flight 2 hours longer. Couldn’t sleep on overnight flight as ailes were busy for the rest room."

Prós: "Crew were very pleasant. Seats are reasonably comfortable, with decent legroom."
Contras: "Boarding was a bit chaotic. They called us all, and then we had to wait about 15 minutes, with everyone standing. They don't call by row number, so it's a free for all. Food was so-so. Dinner was fish, which was dry and had no sauce. The cake was also dry, unlike the delicious brownie we had on the flight to the Azores. (But that flight was delayed 6 hours!) I don't want to watch entertainment on my tiny phone. I wish they had seatback screens as other Trans-Atlantic flights do."

Prós: "Pontualidade. Tripulação"
Contras: "Assento avariado"

Contras: "Tiny seats, entertainment not operatinal. Staff was ok !"

Prós: "Everything was on time. Good flight."
Contras: "My seat was broken and would not stay in upright position. They took too long to serve dinner."

Contras: "We missed the plane from Boston to Denver but it turn out good. We were tired anyway."

Prós: "nothing"
Contras: "5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary."

Prós: "Did not enjoy anything about this airline or flight. Everything is so backwards"
Contras: "Flights on Azores Airlines/SATA are always delayed. It is a shame that it is the only airline that flies to Terceira Island. They delay flights due to "operational issues" because they cannot get their stuff together. The crew was also unfriendly and while we were already 4 hours delayed one of the crew members (leader) had the audacity to tell her team "why are you guys in a hurrry for?" HELLO! We are already lady. Work harder and faster so we can make up some time. The food was disgusting and they barely give you anything to drink. Also, the planes are very old. Seats uncomfortable, no leg room, no TVs and stink."

Contras: "Currently sitting waiting for gate."

Prós: "Everything was smooth and comfortable."
Contras: "There is no in- flight entertainment."

Prós: "Everything was easy!"
Contras: "Everything was fine thanks."

Prós: "I liked that they served a meal, was definitely more spacious seating and leg space, the crew was very helpful."
Contras: "I didn't like that when we arrived in Azores we were quarinitined to a space that could only be entered or left by passing Through security. So there were no bathrooms in the waiting area. I was randomly patted down along with a very small child and around half the other passengers. All they offered was water in the waiting machine. After all the waiting, we reboarded the same plane. They did not explain well what was going on."

Prós: "Delayed 4 hrs; boarding agent couldn't give any details (meanwhile me kids are screaming); seats were narrow and I couldn't lift the armrest up out of the way. Food was terrible. No entertainment visible from our seats and the headphones didn't work. Flight from BOS was much of the same. NEVER FLYING SATA AGAIN!"

Prós: "I guess I liked that my flight was only delayed for 1 day rather than 3-4 like other people!"
Contras: "We arrived at Logan airport to find a mass of people waiting to check in for the flight. Turns out, Azores Airlines flights had been being cancelled all week and many people had been stranded in Boston (and likewise in the Azores) for days. The local news was even filming a story about the mess while we were there. The monitors above the check in desks did not have any information and there didn't really appear to be a line. No employees were around to explain what was going on. Eventually an announcement was made that our flight was cancelled and to come back the next day. Still no info on the monitors at the airline desks or on the main airport arrivals and departures board, which continued to show the flight as on time the duration of our time at the airport. I had the app on my phone which also showed the flight as being on time. After the cancellation announcement people stayed in line to get hotel vouchers, but since my husband and I live in Boston we weren't sure if there was another part of the process to get new tickets issued or something. After waiting a long time in which the line never moved I was eventually able to check in with an employee who said we didn't need to do anything, just come back tomorrow. When we got home we were able to catch the news broadcast mentioned earlier in which passengers from the earlier flights were explaining how they kept being told to come back to the airport day after day and nothing happened, so I wasn't reassured! The next day we arrived at Logan and things started out smoothly. We were able to check in and get through security. The flight got delayed a few times after that. Boarding was a mess. People started lining up. While we waited, we noticed people at the gate desk in line. It turned out to be people getting reimbursed for their taxis. There was no announcement made and I think this delayed things further since they didn't start this until boarding was starting despite having had hours to do this prior! After people were already lined up to board it was announced that they would board by "sequence number" on the ticket so we stepped out of line only to have them not check numbers at all. In the end we took off about 26 hours after we were supposed to. The flight itself was a sort of charter flight, the airline basically rented a plane and crew to get us over to the Azores. However, we did take the Azores Airline flight back so I know the food would have been mediocre and there wouldn't be in seat entertainment. I would love to return to the Azores but I'm not sure I would unless Azores Airlines steps up their game! Definitely get trip interruption insurance! We were thankfully able to get reimbursed for accommodations and rental car missed days."

Prós: "Honestly, they had the best plane food I've had in a while. Flight very comfortable and uneventful, they even gave us blankets and pillows."

Contras: "Airline was 2 hours late and missed our connection which made us miss our first port for our cruise we then had to make other arrangements while the airline did nothing to help. I would NEVER FLY with them again."

Prós: "SATA was very hospitable when our flight was delayed into the next day. They provided a hotel and dinner/breakfast vouchers."
Contras: "The App proved to be useles when our flight was delayed 14+ hours. We were able to check in the day of the flight, but were never alerted when the flight was delayed. We called customer service and waited on hold for 30+ minutes without connecting, even though the automated message said the wait would be 6 mins. Communication as a whole was quite poor and created a lot of anxiety amongst the visibly upset travelers."

Contras: "No entertainment, dirty toilets, limuted refreshments."

Prós: "Flight cancelled, were told we'd be called the next morning to reschedule but weren't, an hour on holdeach time we called, rescheduled a flight with extra stops 2 days later, was actually booked on a different flight, and were told we were actually only on standby when we arrived at the airport."

Prós: "Nothing-will never fly this airline again"
Contras: "Noghjng"

Prós: "Asked for emergency seat, so space was not a problem. Temperature was cool. Seat uncomfortable."

Prós: "The crew on the plane were pleasant and helpful. We landed safely."
Contras: "- The one hour delay from Boston to Delgada one week earlier - The FOUR hour delay from Delgada on 6/21/17 - The personnel at the airport were not very helpful in communicating why the flight was late, nor what the accurate time for the next flight would occur - The fact that NO ONE apologized for this tremendous inconvenience until we landed in Boston and ONE flight attendant said "sorry for the delay"...... - The fact that there was NO attempt to make this delay right...... - Unfortunately, your online presence is horrible and will get worse because of this. Eight hours of actual round-trip flight time should not have to come with 5 hours of delays! Especially since it was perfect weather throughout! Very very disappointed in the entire trip."

Prós: "The flight was on time!"
Contras: "Seating is ridiculously tight!"

Prós: "Crew was very good"
Contras: "Check-in process was unusually slow and the flight took off 30 minutes late."

Prós: "Free food and beer"
Contras: "3 hour delay and sizee of seats - SMALL pitch!"

Prós: "I got there alive"
Contras: "Trying to be impartial on this review as it was my return trip that was a nightmare. I honestly just slept through the entire flight. It seems pretty obvious that SATA Has a monopoly on US flights to the Azores and they are making no effort to improve service."

Prós: "Nothing"

Contras: "Long delay not on time"

Prós: "The flight was delayed for 2 hours. The movie was horrible. No ones speakers worked. Serive was fine"

Prós: "The flight crew was absolutely wonderful and very helpful with our 3-year-old son. He keeps asking to go on plane again because of how attentive they were and made his trip very enjoyable."
Contras: "No entertainment at all. The seats could have more recline as it was an overnight flight and nearly impossible to sleep. The trays for business class are so close that it is awkward and uncomfortable to use."

Prós: "Happy for the incoming Barcelona passengers to make this flight. Ticket agent told us how to snag a couple of free seats, once everyone on board, so we could stretch out for 5 hr. flight. They serve brewed tea!"
Contras: "One hour late departing made for an extra long day of traveling. Be prepared for boarding a bus at gate to get to plane."

Prós: "Food improved from our first overnight experience"
Contras: "No entertainment, some crew members wee rude and messy (spilling food/drink and unapologetic) where others were exceptional. Limited places to sit in between flights at gate (had to depart plane and reload even though we had same exact plane/seats)"

Prós: "Crew was attentive and it was a direct flight"
Contras: "There was very little room in the seats. It was terribly uncomfortable and made worse when the seat in front was declined"

Prós: "well im not an expert but , my flight was 2.5 h late , i understand thinks happen , but i believe is solution on that . On my job if im late my costumers dont coming back ( it is just how to control the time ) If we not can control the hours on the flights how we can control airplanes in the air ????!!!!!!!!!! Carlos Cristovao"

Prós: "Price, friendly service"
Contras: "packed in like sardines"

Prós: "The a330 was nice, seats had a good incline and cabin crew was very accommodating and friendly to me."
Contras: "In flight entertainment didn't work at all Food was bland, but somewhat on par with American carriers (low bar). But the ticket was pretty cheap. Very cold"

Prós: "Friendly crew"

Prós: "The food was good. I enjoyed the flight. Though I've felt that I received less than I usually do from international flights but maybe just because this was shorter. No extra bull you don't need like an over night bag (that I've been given on other airlines for over night flights) but if you're expecting it, it may be a bit of a let down. My flight was just under 6 hours so maybe it's too short for that. They served a meal and a half. A full dinner, dessert and appetizer with wine. A muffin with coffee for breakfast. The dinner was surprisingly great. I actually really loved it. The muffin was just a plain blueberry muffin purchased from the store. Just a quick half meal before leaving."
Contras: "Well I had planned to go take a course in Porto which was the whole reason I bought this flight. I missed everything i came here for because of it. They reimbursed people and put people up in hotels, but not me. My trip was ruined essentially due to the cancellation of my first flight but the flight itself, when it did go, was good."

Prós: "Nothing, Sata is the worst airlines."
Contras: "Delayed for 7 hours with no explanation. Zero leg room"