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Prós: "On time, friendly check in staff"
Contras: "Food was very poor in Turkish Airlines standards"

Prós: "Crew was great. The sit was great for an international flight in economy class."
Contras: "A passenger clipped her nails without collecting her clippings while a crew person passed by. Although it may be that this is a culturally accepted practice, I would prefer that in international flights, a crew member will request the passenger to clean after themselves or do it in the lavatory."

Prós: "Good service"

Prós: "On time"
Contras: "Not enough leg room"

Prós: "Service was amazing, great communication and food/drinks was nice! Entertainment was great."
Contras: "Seats are close together not a lot of leg room if you are tall lile myself. Also need more bathrooms the lines were long. Seats dont recline too far back for a long flight makes it difficult."

Prós: "I love the small thoughtful things such as entertainment, ear buds and meals."
Contras: "Everything was great"

Contras: "They lost my baggage. The in-flight crew and food is excellent, ground support is not good."

Prós: "Good food, good crew, free beer"
Contras: "Late by 20 minutes. Touchscreen is starting to go out."

Contras: "Delay in boarding by 90 minutes; I think it was a power failure in the boarding gate...computers didn't work. No air conditioning either. Ugh"

Prós: "I loved everything, the ticket purchase, the check in, the free first bag, the cabin crew, the amazing food and eating with non plastic forks and spoons."
Contras: "The plane was a little too cold.i noticed that 90% of the people on the plane had covered themselves in blankets."

Prós: "The food and the attention from part of the crew were beyond excellent."
Contras: "The long wait at the gate to board."

Contras: "Too frequent delays. Both directions connection flight missed, due to delayed flight. Both delays seems happened due to landing queue load (plane rounded in air more than hour before landing)"

Prós: "A Lousy airline. Also for Americans: They don't issue visas to allow the passenger who lost their flight to go to a hotel. They stated that there was a diplomatic problem between Turkey and the US so they don't issues visas anymore to Americans. STAY AWAY FROM TURKISH AIRLINES!"

Prós: "It went all ok except the space between rows"
Contras: "Slow service by crew and space between seats"

Contras: "On the registration checking in in Boston Logan Airport they did not tell me that I as an american citizen must have a visa. After arriving to Turkey they refused me to get in and sent me back to the states. I want refund all my expenses on this trip."

Prós: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Prós: "Fantastic onboard entertainment. Lots of current movies and tv shows to watch. Music was available, too. Even a camera under the plane to see what you’re flying over...usually clouds. USB charging, big screens in the headrests, games, remote control with keyboard and game controller, network cable for laptops without Wi-Fi even. The had pillows and blankets on every seat when we arrived and handed out hot towels before the first meal. They also provided a kit with eye mask, toothbrush, cologne, and slippers. Far better than we expected."
Contras: "We were subjected to at least five security checks after our transfer in Istanbul. At the gate they checked our passports and boarding passes five times before boarding, every carry on bag was searched and every person was patted down. We even watched while one man held up his baby for a guard to pat the baby down! This was all after the security we’d received to get to our gate. So, if you left the gate to use the bathroom, you had to go through all the checks again."

Contras: "Flight was delayed 4 hours. Given that you don't usually book onward travel with Turkish, it made a mess for me--doubled my cost to get the rest of the way home."

Prós: "Flight was on time and landed safely. Great food even in economy -- but they ran out of coffee."
Contras: "Check-in was very slow."

Prós: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Contras: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"

Prós: "Staff"
Contras: "Seats, food and service"

Prós: "Onboard food was good"
Contras: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."

Prós: "great crew and flight!"
Contras: "We would have loved to have been able to easily upgrade to business class but weren't able to."

Contras: "The service was very professional."

Contras: "The sound from the headphones is just horrible. I decided not to listen to music and could barely hear the voices in a movie."

Prós: "None"
Contras: "Flight attendants need to be friendly ."

Contras: "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"

Prós: "I have taken the same route earlier past year Atlanta-Istanbul-Sarajevo ,and return Overall best experience best comfort and definitely beat food"

Prós: "Great flight and awesome entertainment"
Contras: "The food is too small"

Prós: "Service was nice, crew was very respectful and the gift were well within accomidation"
Contras: "Leaving the aircraft by stairs to the runway"

Prós: "Our 11.5 hour flight took 16 hours due to weather in Chicago. We were forced to land in Detroit for over 2 hours. The crew smiled while they answered questions and dealt with some very difficult passengers. The food was Turkish, but very tasty and in large portions. The entertainment included several movies that had just recently been released to DVD. Overall it was great service."
Contras: "The communication was not what it should have been. While in Detroit, we were often left for extended periods of time with no update or information as to when we would be able to complete our flight. I realize they were at the mercy of O'Hare, but they should have made some announcement every 15 minutes or so just to "keep us posted" if nothing else. Also, there was quite a bit of confusion for passengers whose final destination was Detroit. I had to explain to the Flight Attendant that they needed to explain to the passengers why they couldn't deplane there. She phoned the pilot and he provided an appropriate explanation. This really my only complaint."

Contras: "Flight was delayed for 1.5 hours from its scheduled departure time. Upon arrival to Boston airport, it took a long time to find gate and disembark. As a result, I missed my boat ride connection. I had to incur hotel fees and be late for my business appointment the next morning."

Prós: "Excellent food on time departure and landin excellent fare."
Contras: "None."

Prós: "Nothing important"
Contras: "Nothing extra ordinary"

Prós: "Staff was great."
Contras: "the first flight (from Dhaka to Istanbul) was long, but great. full entertainment. the second flight from Istanbul to London had zero entertainment (the flight is obviously international and 4-5 hours long). there should be an easier way to request a vegetarian meal when i buy my ticket through your website. I shouldn't have to go through some convoluted way of contacting the airline to find if there is a veg option."

Prós: "The crew and the service. Plus the choices for entertainment"
Contras: "The chairs were really uncomfortable, I'm a young, healthy traveler, but my knees and back really hurt after this trip."

Prós: "Istanbul airport was very crowded and bathroom were not clean"

Contras: "Good floght"

Prós: "Crew were very nice and professional."
Contras: "The flight from Istanbul to TLV was scary. The Pilot hit the brakes half in the middle of the take off due to a "technical error". It was very scary, even the flight attendant was in panic. Plus, the food was uneatable. Hope to never fly with Turkish Air again."

Prós: "Service, food."
Contras: "Check in booth when we checked in bags were very difficult to deal with."

Prós: "The boarding and food."

Prós: "Good food, great crew."
Contras: "Both coming and going my transatlantic flights were delayed. first time to address a mechanical problem with the heating/cooling system of the aircraft (1 hour +) and the return flight was delayed for more than 2.5 hours with no explanation."

Prós: "It is nice that breakfast was served."
Contras: "Gate agents never called flight to board - just played an announcement twice saying it would board in 5 minutes. Free Wi-Fi on all flights would make your airline stand out. You may want to work with the airports to provide your passengers with cleaner toilets at the gates."

Prós: "Lots of leg room"
Contras: "there was no entertainment no pillows no blanket inside of the plane was kind of cold and the flight attendants were quite indifferent to your needs I couldnt lower the number of stars but I give it 1 star all around!!"

Prós: "The boarding was quickly. The crew very kindly"
Contras: "The seat are small. The food has a lot of salt and bread."

Contras: "Aggressive staff, terrible food"

Contras: "because of turbulence, they stopped serving food and beverages in the middle of their service but it wasn't that shaky. I've been in worse flights and they still served the food. they did not stop midway."

Prós: "I liked that a crew member was on the plane to help passengers put their roller bags into the overhead compartments. The serving crew was very friendly.and helpful. The dinner meal was one of the best that I've had on an airline in economy."
Contras: "See above."

Prós: "Overall, it was a pleasant flight with good food and entertainment."
Contras: "The crew was inefficient: delivering coffee one cup at a time and not even offering it to everyone. I had asked a flight attendant for a glass of water and was never brought water until I asked someone else. The check-in personnel and flight attendants seemed to have no knowledge of toddlers traveling with a carseat, so I had to explain to them that he travels with his carseat or he manages to get out of his seatbelt. They made some calls to see if it was fine to bring the carseat onboard and finally gave us the ok, which we were very grateful for. When it was time to board and also to exit the aircraft it was a very slow process...much slower than usual. Most airlines have you boarding 30 minutes prior to your flight, but we were still standing around waiting."

Prós: "Very confusing going through security."
Contras: "Not being delayed at takeoff. We didn’t have enough time, as it was, to catch our flight to Boston and had to run to catch our flight. The scanners at passport control were also a problem."

Prós: "Great"

Prós: "The crew was cranky at the beginning of the flight."
Contras: "More space!"

Prós: "The crew was great with kids. Very friendly and helpful."

Prós: "The crew was great,we had the last seat."
Contras: "Better seats,better food."

Prós: "everything from the boarding and check-in process to in flight comfort."

Prós: "The crew was very professional and pleasant. The food was tasty for airplane food."
Contras: "The seats were not that comfortable."

Contras: "Better selection of movies"

Prós: "Just about brand new Airbus airplane, very nice! Everything worked, seats reasonably comfortable for a long flight. Boarding worked well by area of the plane, friendly crew."

Prós: "The crew."
Contras: "The airplane arrived over 45 minutes late."

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Short flight with swift and effective service"
Contras: "Nothing"

Prós: "The boarding was smooth and efficient. We left and landed on time a very good flight."

Prós: "The airline crew was responsive and professional. The flight was also very smooth."
Contras: "The boarding process was like a buffet: first come first served."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Great airplane. Very nice staff. Great service."

Prós: "As a United 1K member and Star Alliance Gold member, I expected a little better treatment than being charged a premium to sit with my family in a 'rock bottom' basic seat."
Contras: "I was surprised to have to pay more for a basic seat. I really thought I had paid enough already. I could not get boarding pass tickets for the last leg of our fight. I was told that Lufthansa''s system does not communicate with United Airline System. I found this to be untrue because I have had code share flights between United and Luftansa for 20 years. At Munich I was told that they could not get me tickets either and said that there may be a security issue with me. Once I heard this I walked away."

Prós: "This flight is usually fully booked but there happened to be an empty seat next to mine which was much appreciated"
Contras: "Nothing"

Contras: "The flight got delayed and it was a nightmare for my handicap old mom."

Prós: "Overall it was a good flight."
Contras: "The dessert could have been better than a Kit Kat chocolate bar."

Contras: "No room for my knees."

Prós: "Great crew, extensive options for entertainment, comfortable even in economy"
Contras: "Weather delay -- but Lufthansa made all the connection corrections prior to landing!"

Prós: "Friendly crew. Flight left on time"

Contras: "Flight was cancelled, Lufthansa was not able to reschedule the same day."

Contras: "Houve um atraso na saída de Munique."

Contras: "Flight delays,...."

Prós: "all on time"
Contras: "seating very cramped"

Prós: "Short flight"
Contras: "Very late, rebooked to 8 hours later but told to try standby 3 hours later, hold up all my time and person who picked me up's time. He even had to drive back and forth between home and airport twice each time took him 3hours"

Contras: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"

Prós: "Houve atrasos mas saídas"

Prós: "Moscow to Munich then Paris were good flights. When weather in Munich delayed our return take-off from Paris, the crew did their best to communicate. Upon arrival a Luft employee was at the gate to escort 11 of us to our connecting flight to Moscow. She took us to a special window for passport check, then our own train car to the other terminal. Bravo! Other airlines leave one to navigate alone. Thankyou Lufthansa. Food was decent on both flights in this day of many 'No food' local flights."
Contras: "Zip. All was good for these well seasoned travelers. We appreciate the extra attention."

Prós: "Flight attendants were always there when you needed them and were super nice. The plane was very clean and orderly and the crew just made it a really great flight."
Contras: "I really have no complaints at all. It was a super great flight and I will choose Lufthansa whenever possible when I fly in the future!"

Prós: "This was a short haul flight, it didn't have an entertainment system, just plain seats."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Contras: "Seated near and next to me were about 9 German men who had begun their vacation to Colorado in the airport bar prior to the flight. I was seated in a middle seat "J" (I believe) in row 37 or 39. The men were receiving from the stewardesses repeatedly two glasses at a time and kept going back to the galley and getting two glasses of wine at a time Although they were loud, congregating in the aisle around rows 37 and 39 they were not limited in what they could drink. The two on either side of me were disrespectful of my personal space and were very inappropriate. I got up and went to the galley behind my seat to ask the stewardesses to get me another seat. During this time the guys kept coming back to this galley for more wine still taking two at a time. The stewardesses explained that the plane was full. Others complained also. I then asked the stewardesses if since they were over serving these guys, would they trade one of their jump seats with me. At this point they cut the guys off and got the pursar. She talked to them and ignored my personal safety concerns and said no one gets on a plane drunk (yeah, right) and that they would now behave and were asleep. That's why they are still talking at the top of their lungs and standing in the aisle? I asked. I wish I had video recorded this, I did not as others with kids in the aisles across from me did. I hope their videos go viral Not impressed with Lufthansa"

Prós: "Crew was helpful. Liked the ice cream bars"
Contras: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Prós: "Nothing"
Contras: "They cancelled my flight and I spent 7-8 hours on phone trying to resolve."

Contras: "Missed connection along with about 25 others due to the delay getting to Lisbon (no reasons given)."

Prós: "The flight attendants were very friendly and efficient."

Prós: "Everything was wonderful. I'll definitely choose Lufthansa again!"

Contras: "Flight delay for over an hour with United"

Prós: "The crew was very good."

Prós: "Crew was friendly and attentive, food was delicious and served on time"

Prós: "The on-board crew could not have been better......their professionalism, service, attentiveness was the best that I have experience in Economy class travel. The plane was clean, the toilets were nice throughout the flight. The seats were comfortable and noticeably wider than some other carriers offer. The food was MUCH better on Lufthansa flights that originate in Europe than flights that originate in the US. I will definitely fly again."
Contras: "Boarding was chaos, I have never, even in India, experienced less organization of a boarding process. Actually, there were no lines, just a crowd of passengers pushing and shoving towards two gates. This was made worse by the occasional golf cart trying to move thru this throng of passengers. Most dangerous was that the flow of passengers down the escalators was not regulated, when I reached the bottom of the escalator there was no place to go, I was pushed awkwardly to the side by passengers piling up behind me. I am 67 years old, and found this very unsafe to my self and others. I hope that no injuries occurred."

Prós: "Flights were on time. Both Air Canada and Lufthansa Airlines Service, including sitting and boarding process were relatively smooth."
Contras: "12 hour long flight from Frankfurt to LA was exhausting."

Contras: "2 hours late"

Prós: "Absence of food"
Contras: "In flight service"

Contras: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Prós: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Contras: "I flew economy and all was good and appropriate to the level."

Contras: "Delay due to strike"

Prós: "Great airline"

Contras: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Prós: "Boarding was quick and flight was calm"
Contras: "The coffe and breakfast."

Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"

Prós: "Great crew, comfortable seating with enough leg room."
Contras: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Prós: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Contras: "Food quality was not so good."

Contras: "Staff rude and short"

Prós: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Contras: "Doesn't"

Prós: "Seat comfortable"
Contras: "Flight was delayed and overhead bin space was very small"

Prós: "Good for both."
Contras: "Bigger seats."

Prós: "The crew are amazing! Attentive and friendly."
Contras: "The seats could have been bigger."

Prós: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Contras: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Prós: "All good"

Prós: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Contras: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Contras: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Prós: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Contras: "I would have to dream something up."

Prós: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Contras: "Nothing"

Prós: "Landing"
Contras: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Prós: "Comfortable and well laid out seat area"
Contras: "Food was a little substandard for business class"

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Prós: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Contras: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Prós: "Arrived early!"
Contras: "Boarding seemed disorganized."

Contras: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Contras: "Boarding was confusing and disorganized"

Prós: "Friendly in-flight personell"
Contras: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Prós: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contras: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Prós: "The crew were hardworking, responsive, conscientious and friendly"
Contras: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Contras: "The streaming service didn’t work"

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Prós: "Premium economy service was good."
Contras: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Prós: "Seats were comfortable"
Contras: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Prós: "on time, and with snow"

Prós: "Everything"
Contras: "Nothing"

Prós: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Prós: "was very quick"

Prós: "Thankful for coffee being served without charge. Not all airlines do that."

Prós: "Good multi media access and content"

Prós: "Comfort economy well worth the extra."

Prós: "Loved the service...everything was excellent"
Contras: "The bus class seat was a bit narrow at the feet"

Prós: "great choice of entertainment content, friendly crew"

Contras: "magazines very dog eared and some badly torn"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Prós: "Pontualidade, carregador de telefone."
Contras: "No voo de volta o carregador não estava funcionando, preços altos para pequenos snacks"

Prós: "The crew was amazing and took measures to make the flight Covid safe"
Contras: "The food was not the best and Twistees weren't available. Also the seats felt narrow"

Prós: "I didn’t like anything"
Contras: "The female FA gave me an attitude when I asked about moving to a window seat"

Prós: "Older aircraft; no charging or internet. However, I was able to stretch out and sleep due to the aircraft not being full. The crew was great!"
Contras: "The flight was very late to take off. The aircraft could be improved with charging outlets for smartphones/computers, and Internet. I was offered food and beverage, without knowing these were not free. For the cost, the size and quality was poor."

Contras: "Primind bagajele"

Prós: "From checkin to luggage collection - the flight was easy and without hassle. We left slightly later than scheduled but arrived slightly earlier than scheduled. Staff from check in to those onboard we polite and professional. The aircraft was clean, bright and appeared in good order."
Contras: "Luggage collection took a little while longer than I would have expected - only a minor point, nothing to change airlines for."

Prós: "Flight was perfect and on time. Seating comfortable."
Contras: "No free snacks but available upon payment. But not cheap."

Prós: "All was good"

Prós: "Prompt boarding"
Contras: "No complementary drink or snack"

Contras: "Both times into Rome we had to wait on the tarmac for stairs. Either get more stairs or book fewer flights. The planes get hot in July while you wait endlessly on stairs."

Prós: "Bad seats, too small"
Contras: "3 hours late taking off"

Contras: "The flight itself was absolutely fine but we are very unhappy with the what lastminute.com did regarding our tickets. (As you will see when you look at the notes for our case). We shall be seeking legal assistance upon the return from our holiday & contacting you/lastminute.com for compensation."

Prós: "fabulous flight and crew"
Contras: "Perfect take off perfect landing so smooth nothing more can be better - Thank you!"

Contras: "Check in was a mess. I paid for a seat but was given a seat at the back. Fortunately, I had the print out and insisted to Ck it."

Prós: "Pleasant crew. Clean plane."
Contras: "Leaving on time (we were an hour late because of a discrepancy between number of passengers checked and number on board.) Would be nice to have at least a complimentary bottle of water."

Prós: "Crew were ok. But flight was delayed and cabin was very warm."
Contras: "If airline informs of delays, cooler cabins"

Prós: "On time , comfortable seats , nice staff"
Contras: "Nothing"

Prós: "Fare itself is very reasonable for distance."
Contras: "Baggage fees are ridiculous! I paid double the cost of the actual flight for my checked bag. Have never had this happen in 25 years of travel. Is Air Malta becoming Ryan Air?? Staff couldn’t seem to get food service down. Constant running up and down aisle trying to sort out and sandwiches. Trying to nap on aisle seat with constant shouting was impossible. Seatbelt sign also sounds alarm constantly."

Prós: "OK"
Contras: "Flight delayed by 45 mins"

Prós: "Nothing"
Contras: "Everything"

Prós: "The lounge and the staff were wxcellent"
Contras: "Lack of information about reason for initial two-hour delay"

Prós: "Good service throughout"

Prós: "Flight attendants"
Contras: "Food was awful"

Prós: "Comfortable and competativly priced, snack and a water included, more if you want to pay, but not overly priced."

Prós: "Nothing"
Contras: "Long delay. Flight was due at 1820. Arroved in milam hotel at 0030"

Prós: "The crew were nice."
Contras: "An hour delay, a cheap sandwich and no entertainment."

Prós: "Professionalism"
Contras: "Food"

Prós: "Pleasant approach of staff"
Contras: "Planes are rather small"

Prós: "nothing"
Contras: "no legroom, no business class (while i payed for it), awful food, no business class lane, no space for luggage"

Prós: "Very nice flight. Great service and a lot of seat room"

Prós: "They are generous, they have quality seats and they are nice people"
Contras: "Can't check in online from TLV"

Prós: "I got to where I needed to go."
Contras: "Herded on to overcrowded buses to and from tarmac. Seats horrible. No worth the trip to Malta. Go somewhere else"

Prós: "The flight itself was fine. We have taken this flight several times and have never had any major issues. Seattle has improved its arrivals hall, so clearing immigration and customs is much quicker than it used to be."
Contras: "Navigating Heathrow when changing terminals is horrid. I have no idea why they make you go through security again when you never leave a secure area. Always allow at least 2+ hours for a transfer. When boarding this flight usually does not have a gate. It is necessary to take a. Is to the plane and walk up the stairs, which seems like unnecessary delays."

Prós: "The short flight."
Contras: "I guess they are having problems getting flights out on schedule I had a long wait coming from the US and they added another 2 plus hours of wait at Heathrow....."

Prós: "Fast, easy, and comfortable flight, with a friendly crew."
Contras: "For this flight, the line of people to board stretched outside of the gate- it was not possible to wait inside the gate. Once we were checked in we had to shove our way onto an overcrowded bus for transport from the gate to the plane. More buses are needed when ferrying people by bus from the gate to the plane, in general (not just on this flight)."

Prós: "Quick and easy boarding"
Contras: "Food and no entertainment, crew was not consequent with safety rules."

Prós: "Tea and coffee should be included not you have to buy it!"

Prós: "Really happily uneventful ride."
Contras: "The passport control at Heathrow airport (for this airline) was beyond horrible. There were queues leading to even longer queues and we were two hours waiting to reach the passport control desk. It did take the edge off flying into this particular terminal in Heathrow."

Contras: "Worst leg room ever. I am 6'2" and had to sit sideways due to my knees jammed into the seat infront of me"

Contras: "Late boarding. Later take off. Even later arrival (no gate available)."

Prós: "The staff were friendly and helpful. I was provided with a snack and a drink although since I am an old traveler I remember better snacks :-)"
Contras: "There is little that I can think of which I disliked about this flight to Vienna, I would use Air Malta again"

Prós: "Boarding was easy, check in online to save time and get a better seat"
Contras: "No entertainment and seats are small"

Contras: "Make sure to get to the airport early if leaving from Prague. Everything is disorganized and lines are very long"

Prós: "The staff were friendly and helpful. I wwas provided with a snack and a drink which was nice too."
Contras: "There is little that I can think of which I disliked about this flight to London, I would use Air Malta again"

Prós: "Fast, efficient, easy"
Contras: "Nothing"

Contras: "Most limited legroom ever."

Prós: "It was a short flight, so we didn't have a meal or anything like that. But all in all the service was fine."

Contras: "Flight was very delayed"

Prós: "I had a row to myself and it was a pleasant and uneventful flight."
Contras: "The sandwiches looked cold and tasteless."

Prós: "Flight was on time, Staff was courteous"

Prós: "Preço"
Contras: "Cadeiras desconfortáveis, falta de espaço para pernas e objectos pessoais (livro, etc)"

Contras: "Lanche gratuito."

Contras: "Não apanhar chuva no embarque."

Prós: "The flight was really fast!"

Contras: "Boarding was a caos, I guess is Italian style"

Contras: "4 horas de atraso."

Prós: "Preço"
Contras: "Stress dos restantes passageiros dado os atrasos. A culpa não é da empresa, visto o preço não estou a espera de comida nem de mordomias."

Contras: "Correu tudo normalmente"

Prós: "Pontualidade e tripulação atenciosa"

Contras: "Tudo me agradou. Não serviram comida nem houve entretenimento."

Prós: "O voo em si. Foi seguro e rápido."
Contras: "O conforto dos bancos e a falta de espaço para as pernas, o facto de termos de pagar mais para levarmos uma mala de rodas pequena e para nos sentarmos ao lado do nosso companheiro de viagem."

Contras: "Supostamente só se pode levar uma única mala, presenciei pessoas sem prioritário e sem mala extra a embarcarem com dois volumes o que é injusto para quem se preocupou a controlar a bagagem incluindo a dificuldade que é não utilizar mala de senhora para além da bagagem."

Prós: "Pontualidade"

Prós: "Liked all!"
Contras: "Some free water"

Prós: "Nothing"
Contras: "Communication, comfort, customer service, timeliness"

Prós: "Sim, a tripulação excelente"
Contras: "Correu tudo bem"

Contras: "a tripulação do avião cancelou o acesso à gate antes da hora prevista tendo arrancado, deixando mais de 6 clientes em terra. é inexplicável esta forma de actuação tendo em conta que quem paga pelo serviço deveria aprimorar e dedicar-se a prestar um bom serviço. para mim a gota de água, não volto a contratar serviços a esta companhia."

Contras: "O tempo de espera no aeroporto para embarcar. Cerca de 1 hora."

Prós: "Simpatia da tripulação"
Contras: "Atraso de 1 hora"

Contras: "Para além de estarmos dentro de umas gaiolas em pé, quase uma hora sem sequer nos dizer nada, fomos a pé debaixo de chuva até ao avião. Crianças e bebês a serem forçados a ir debaixo de chuva. Entretanto chegamos ao avião e não tivemos autorização para entrar, ficando debaixo de chuva... enfim. Depois disso, quando aterramos não tivemos autorização de sair porque o Hospedeiro de Bordô chamou a polícia para acompanhar um dos passageiros. E para variar... Tivemos de permanecer sentados em espera para podermos sentir. Enfim. No mínimo ridículo."

Contras: "Houve um atraso e não avisaram. Ficámos em pé imenso tempo para embarcar como se o voo estivesse a horas."

Prós: "De tudo, tripulação Portuguesa super simpática"
Contras: "Tudo estava bem, sem reparos a fazer"

Prós: "Viagem mais rapida, tripulacao simpatica"
Contras: "Voo low cost sem comodidades"

Contras: "Atraso uma hora"

Prós: "Pontualidade"
Contras: "Tudo ser acréscimo ao custo inicial Conforto dos bancos"

Contras: "O avião não estava limpo, estava cheio de papéis por todo lado inclusive nos bancos"

Contras: "O atraso do voo 45 minutos e a espera pelo autocarro para nos levar à saída do avião (10 min) !"

Prós: "Conforto e tripulação"
Contras: "Embarque, algum tempo na fila e depois ao frio. Pouco antes da aterragem pressão nos ouvidos. Viajo muito e nunca me aconteceu tal"

Contras: "Priority line...."

Contras: "Priority line....."

Contras: "the heat in the cabin was unbearable"

Contras: "Tripulação pouco profissional, a ter conversas sobre passageiros a frente de toda a gente,"

Prós: "Tripulacao."
Contras: "Nao poderem entrqr trlles mais pequenosque mtos sacos d viagens precoa ebgnadores fica uma viagem prevo TAP"

Prós: "Voo... aterragem perfeita. Tripulação de cabine muito profissional."
Contras: "Comunicação do atraso muito tardio. Muito tempo para sair. Muito tempo em táxi....toda a experiência antes de ter o avião no ar foi má. Falta de comida a bordo (típico do último vôo do dia....mas não devia ser assim)."

Prós: "The price of the flight"
Contras: "1 hour late departure"

Prós: "Horário cumprido"
Contras: "Tripulação pouco simpática"

Prós: "The take off was very smooth"
Contras: "It was a bit too warm"

Contras: "Não há nada de comida que a empresa oferece de cortesia."

Contras: "Voo com atrazo elevado"

Contras: "Never again"

Prós: "Da qualidade versus preço"
Contras: "Atrasou 15m, nada de especial"

Contras: "Atraso de 35min. Tripulação pouco interativa. Condição agressiva, q se repercutiu na aterragen"

Contras: "Atraso de duas horas no voo. Cheguei em casa muito tarde."

Prós: "Prompt bag drop and boarding"
Contras: "Finding the car rental drop off point"

Contras: "So disorganized. Lots of staff but only one worker. The only staff member that was helpful was the lady at the check-in desk."

Prós: "The price"
Contras: "Confusing baggage policy. You are told to take your bag to the gate where it will be taken and put in the hold. It is not made clear that this bag must go through security with you and therefore cannot contain liquids. We had to jettison a lot of toiletries. When we got to the gate we were allowed to take the bags on anyway. What is the point of this?"

Prós: "Segurança"
Contras: "1- A comida parece a Comida servida nos Anos 70, muito básica com sabor Indústrial típico da Aviação. Tipo de comida que pelo aspecto e sabor nos faz sentir desconfortável e com náuseas. 2- Uma viagem transatlântica num Avião velho e desactualizado o barulho e a vibração do motor, principalmente junto a janela é tanto que não me permitiu dormir, mesmo sendo uma viagem de 7 horas (de Toronto, Canadá até Lisboa Portugal. 3- Inizisténcia de qualquer tipo de Entertenimento! Ausência total de monitores ou televisores não podendo assim assistir a nenhum tipo de programas ou filme., que agrava, principalmente quando se viaga com crianças."

Contras: "I paid for my seats and the ask me to change next to the emergency door, something that i would never choose."

Prós: "Efficient service on board."
Contras: "Service slow on the ground but not terrible. The person who handled the bags was efficient but a miserable person and rude. That is not necessary! I am referring to checking the bags at the check in and check bag counter in Catania."

Contras: "O atraso na partida de cerca de 1 hora."