Encontra voos baratos de Burbank para Portugal

Prós: "Boarding was efficient and the crew were nice."
Contras: "the seating is horrible. it was the tightest seating I've ever experienced."

Prós: "Yes"
Contras: "Nothing. Flight was amazing"

Contras: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Prós: "Klm's consistantly high standards in everything they do."
Contras: "Nothing"

Contras: "All of the less than good, obvious!"

Prós: "Excellent crew, good food & movie selection."

Prós: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Prós: "Boarding was quick and flight was calm"
Contras: "The coffe and breakfast."

Contras: "The KLM crew are always great serving and treating you. Well above many other airlines."

Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"

Prós: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Contras: "They left my bag off the plane. Ridiculous."

Prós: "The space at my feet with the chair in front was a bit akward."
Contras: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Prós: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Contras: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Prós: "The crew are amazing! Attentive and friendly."
Contras: "The seats could have been bigger."

Prós: "Helpful and kind crew"
Contras: "I wish there was WiFi"

Prós: "The crew was very nice"
Contras: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Contras: "Turn the lights on early making it hard to sleep"

Contras: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Prós: "Everything OK"

Prós: "Light snack and complementary wine"

Prós: "Great service"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Prós: "Good selection of movies."
Contras: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Prós: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Prós: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Contras: "Nothing to say"

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Prós: "kLM staff was great."

Prós: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Contras: "That it didn’t happen."

Prós: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Contras: "infotainment was down. Lost my luggage the flight was delayed"

Contras: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Contras: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Prós: "Pleasant flight"

Prós: "on time, and with snow"

Prós: "Service impeccable!"
Contras: "They have one line of executive class after the kitchen and toilet, is very noisy."

Prós: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Prós: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Prós: "Wider seat than most business class"
Contras: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Prós: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Contras: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Contras: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Prós: "That we didn't crash"
Contras: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Prós: "Friendliest economy class service I've ever encountered."

Prós: "The airlines bumped us up to better seats without us asking!"
Contras: "N/a"

Prós: "It was a quick and comfortable flight, no complaints."

Prós: "Great crew, very efficient"

Contras: "Business class - never offered food or drink for entire flight."

Prós: "Crew was nice. I bought two seats so that I would be comfortable Also the in flight Wi-Fi was a nice touch"
Contras: "Fight was delayed; possibly due to weather Wish the economy seats had just a little more legroom for those of us who are taller"

Prós: "Direct flight and good personal service provided by crew."
Contras: "Flight was delayed and overbooked causing further delay at departure gate. Plane is small and cramped."

Contras: "There was crowding at the gate.. the staff was rude, sitting on the tarmac over an hour the plane was stuffy and no beverages were offered, no one was knowledgeable regarding if connecting flights would be missed,"

Prós: "Only thing that was good was tail wind."
Contras: "The plane was so small and tight. And they sat me next to 260lbs x football player in this tiny plane. Not really your fault but a plane that size is just too small esp when your neighbor is double your size."

Contras: "No entertainment or WiFi at all"

Contras: "It was United not american and it was ok"

Contras: "The food terrible"

Contras: "Broken seat headrest No in-flight entertainment except small screen rows away Reading lights didn’t work properly Flight attendant call signal beeped for first 2+ hours and no one could fix"

Prós: "30 year old plane! Needs to retire this aircraft and move into the 21st century!"
Contras: "No outlets no individual monitors"

Prós: "Fast all to boarding and everything"
Contras: "No comment"

Prós: "That it actually happen. Poor communications from British Airways and American Airlines."

Contras: "They forgot to board my laggauge"

Contras: "Flight was delayed for whatever reason. Did not give us a reason why. Also boarding was very haphazard. They just boarded all groups at once to try to make up some time. Almost did not make it to our connecting flight in time"

Contras: "Getting canned and moved to a flight that is five hours later"

Contras: "Yes Old planes again. No charging ports no entertainment. The crew was nice but the whole experience of this trip was awful."

Prós: "We arrived safely and so did our luggage."
Contras: "PHL-Lisbon plane left 3 hours late due to CATERING problem. Seats were uncomfortable and food was awful. Lights and entertainment controls at my seat didn’t work."

Prós: "The plane had really soft, puffy, comfy headrests. These were the best headrests I've ever encountered on any flight. I wish these were on every plane."
Contras: "1. Departure gate gets inexplicably moved to an entirely different concourse. 2. Gate agent offers to check bags through to destination, then when I go up, offers to gate-tag my bag. Why did you say you could check the bags through, then? 3. The long, ridiculous AA boarding process consisting of 9 groups and 2 short lanes, taking about 20 minutes to get 30 people outside. 4. 30 people wander around outside on the tarmac, trying to find a sign for Albuquerque. 5. BAGGAGE HANDLERS tell some of the passengers that the planes have been switched, and we should now board the plane marked Flagstaff. 6. Gate agents come outside, receive information from -- again -- BAGGAGE HANDLERS -- and then tell everyone to go back inside. 7. Once inside, gate agents tell passengers they have no idea what is going on, where they will be departing from, or when. 8. Gate agents tell passengers to go through the (long, ridiculous) boarding process a second time, and get on the second plane on the left. 9. A couple of PASSENGERS remind the gate agent that the baggage handlers specifically said that plane was not going to Albuquerque. 10. Gate agents change their minds, and tell passengers to get on a different plane. 11. We finally get on the damn plane."

Contras: "Six “10 min delays” that led to a 1 hr plus delay"

Prós: "We did get a beverage and snack."
Contras: "Flight attendants don't even acknowledge the passenger s existence. They talk to each other and ignore the passengers."

Prós: "Delayed and no AC working..."

Prós: "The flight was very smooth and the food was good as well. However i was disappointed that’s I paid $90 for a 23kg bag just because I didn’t add it prior arrival."

Prós: "Crew did their best!"
Contras: "Our flight was delayed over 3 hours. Other Advantage members have already received bonus miles for their inconvenience. I am also an Advantage member and have not received bonus points and am unable to get ahold of anyone."

Contras: "Zero in flight entertainment"

Contras: "Airline valet checked luggage, deplaned us then had us wait as carry-on luggage was handed off one by one"

Prós: "Very nice, hot meal a bonus - didn't know we'd be given dinner :) Seats ok - leg room acceptable"
Contras: "Thought we were flying British Airways - even this survey says it's BA - went to wrong ticketing desk and was sent to American - had to let our friends in Germany know the change by email - worried they wouldn't get the email in the muddle of their night and they'd go to BA gate undead of American. It was a little disconcerting"

Prós: "I think for the most part you have some of the best customer service but your snacks are awful compared to other airlines."

Contras: "The flight leg PHL-LIS was the most unconfortable transatlantic trip I ever experienced. The plane was small, tight and no head support made this the worst transatlantic flight of my life, easily comparable to any low cost airline."

Prós: "Getting out of the plane! and the landing was very good."
Contras: "Bad service no entertainment besides a one very childish movie. My tray stayed with me the whole flight, I had almost to beg to take it and never s flight attendant seem happy, pleasant or even profissional. The landing by the pilots was amazing."

Prós: "Da simpatia da tripulação."
Contras: "Nao consigo acreditar no aviao velho desconfortável sem televisoes individuais em um voo internacional de 7/8 horas... sendo que no voo de miami para Philadelphia havia. Pior cia que ja viagei neste aspecto."

Prós: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed."

Prós: "Not much."
Contras: "There are NO ENTERTAINMENT, and I had two flights that were more than 5 hours each. It was not operated by British, it was actually American Airlines."

Contras: "Never enough leg room!"

Prós: "convenience of Burbank airport"
Contras: "staff at check-in couldn't get my TSA pre-check printed on my ticket, got picked out to be patted down in regular line"

Prós: "Crew and promptness"
Contras: "No entertainment for each seat. No cellphone charger."

Prós: "Customer services was good."
Contras: "Seat was too small,food was disappointed."

Prós: "The flight had a delay of 4 hours in Philadelphia. I missed the appointment in Lisbon for which I was flying in the first place. Furthermore, I had purchased the ticket with the intent of flying with British Airways and found myself in a charter from American Airlines. I wish to be compensated for this mistake. Thank you"

Prós: "Boarding was fast and easy gate agents were awesome."
Contras: "Older plane. Very uncomfortable"

Contras: "The lack of leg space didn't know it was that bad."

Prós: "Flights were on-time, planes were clean/newer, snacks were good."
Contras: "Their boarding/de-boarding process was quite inefficient - they have boarding zones, but then you just go to a shuttle and it's a free for all at the plane."

Prós: "Movies and plugs"
Contras: "This WAS the worst flight I have ever been on! First no pilot then no gas. Then turbulence the entire flight basically. AND THEN when we landed we couldn't even get off of the plain because there was no one to help us off??!!! Also they were out of food. It was just over all horrible."

Prós: "Our flight had a veteran who had received the Medal of Honor and the pilot and attendants took a moment to recognize him and it was sooo special and meaningful for American Airlines to take the time to thank this awesome individual!!! Thank you!!"

Prós: "AA has. Not been an airline I have used in many years. Great experience, I will be looking to fly with them again very soon."

Prós: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."
Contras: "I booked the flight specifically because it was advertised and booked on British Airways, which is considered a nice international airline to fly. The flight was swaped to American Airlines, and I was put on an international flight that was archaic, I would have been better off flying a prop plane from the 1970's."

Prós: "Food, Service, overall feeling of flight and crew"
Contras: "Leg room"

Prós: "The flight attendants were very pleasant"
Contras: "There is very little space in the seats, I had a big guy sitting next to me and I had trouble sitting with my back straight, he was taking some of my seat! Also they charge for luggage 25$ like the domestic flights"

Prós: "The flight attendants were curtious, educated, and attentive."
Contras: "Wish the flight would've been more comfortable but we were in a smaller aircraft so I understood. Also boarding was late due to no flight attendant working the stand in Burbank for standbys until takeoff. I think had the flight attendant done so 15-20 minutes before regular boarding time, it would've gone smoother"

Prós: "I had a row to myself which was pleasant , the crew was very attentive and did assist when needed ... the ride was smooth"
Contras: "Snacks should at least be offered I came prepared but young children and teens tend to get hangry ... maybe more options for drinks as that’s all we get served?"

Prós: "Seats were comfy. Crew outside was helpful, i suggest AC have some men to lift suitcases from scale to belt and not have these women who r checking ppl in have to struggle to life suitcases frim scale ti belt-why aren’t men there to assist? AC need to provide some assistance in this regard. in-fight crew was plain and ordinary, nothing to write home about. Not friendly, just do what “we are here to do” period!"
Contras: "I have given reviews on so many occasions to improve the airline but nothing got better"

Prós: "I booked an aisle seat and they did not honour it at checking"
Contras: "Everything."

Contras: "Check-in was bad. Too few staff for too many people."

Prós: "Overnight flight so slept. Flight attendants were friendly and helpful."
Contras: "Cramped seating. No entertainment."

Prós: "Comfortable seats with entertainment screens for everyone and friendly staff."

Prós: "Flying to/from the US in a wide body is always more comfortable than a smaller plane. Air Canada buy on board, ability to purchase Business Class meals in economy (pending availability) and swayback entertainment continue to be Air Canada’s strengths."
Contras: "Air Canada can speed up the boarding process by making announcements asking passengers to step out of the aisle to let people pass AND remind passengers to place one bag under the seat and one in the overhead bin like they do on US carriers. Service is always pleasant but nothing exceptional. I find FA’s on American to be friendlier."

Prós: "Very little I'm afraid."
Contras: "A lot ohe seats are faulty the entertainment system barely works, mine didn't and even if it did the headphone jack was broken! The cabin is more than grubby, it is dirty with torn fabric and faded writing on dirty plastic. I skipped the meal on the return flights as the outbound were the worst I have ever had! In all honesty I'm not a fussy traveller and never write reviews but Air Canada was so bad I thought it might be useful info for someone."

Prós: "Flight went extremely smooth. No issues during the layover they even got us an earlier flight to our layover destination, giving us more time between flights."

Prós: "Bags were available when we got to carousel"
Contras: "It took longer than average for them to open doors once at gate. That’s probably why bags were available."

Prós: "Staff very accommodating."
Contras: "Same entertainment as last flight."

Prós: "The flight crew went the extra mile to give good service. There were plenty of meals and snacks throughout the trip."
Contras: "The bathrooms are cramped, they are clean however. Seats are also very close together, others must get out if you are in a middle or window seat."

Contras: "My seat was GTE. I didnt know till the last minute if I will be able to get on a plane. How does the airline decide which passenger won't have an assigned seat? Is it legal to overbook a flight? There was something wrong with a plane which caused a chain of delayes, that I can kind of understand but wouldn't like to be on standby ever again, too stressful."

Contras: "no flights between noon and 9pm. pay for snacks..on westjet they were free"

Prós: "Price"
Contras: "Power outlet's didn't work"

Prós: "Great service, multiple meal/snack services and staff was friendly and helpful when needed,"
Contras: "The customer service line through telephone was not very helpful and seemed to cause more worry when we ran into a problem with our flight."

Prós: "They provided a meal, a snack, and plenty of beverages. The crew was pleasant, attentive, and helpful."
Contras: "Our flight was delayed three hours. My flight and one other were the last to leave that night. There were no TVs on this flight. The only way to watch movies was on a smart phone or electronic device through their app. My poor old fashioned dad, didn't bring his phone so he would have just sat there for seven and a half hours if I didn't let him borrow mine. AirCanada's alternative is to rent an iPad from them, just another way for airline companies to get money out of us. The movie choices on their app were bad and older. International flights usually have new movies to so it is less likely passengers have seen them already."

Contras: "Extremely dirty planes. Rude staff."

Prós: "Why Canada created a ridiculous process that requires a $7 payment for transmitting in Canada is beyond me. I hope they realize they are impairing the competition of it's own national airline."

Prós: "My group of five arrived to the airport late (one hour before the flight took off), but the crew worked together to quickly process all of us and get us through to ensure that we didn't miss our flight. We really appreciated it!"

Prós: "This was not a Luftansa flight!! It was Air Canada Rouge which is a budget airline that doesnt compare to Luftansa"
Contras: "The fact that it said thia was a luftansa flight when in fact it qas not"

Contras: "2 hour delay, lack of connecting ticket made me have to go through security all over again, the "entertainment" is an app for your smartphone/tablet."

Contras: "A bit long for baggage loading especially we arrived in almost midnight"

Contras: "We're Not Satisfied With Our Seat From SFO TO YVR"

Prós: "Once I made my flight (the next day) everything went smoothly"
Contras: "Online checkin does not inform passenger if their passport is suitable for travel. Although my online checkin was successful, once at the airport the attendant would not allow boarding because expiration was within 6 months of travel - a requirement for certain countries. It would be much more efficient - for airline and passengers - if the online check in system can catch this before arrival at the airport."

Prós: "The food was pretty good!"
Contras: "*The in-flight entertainement required you tonise your own mobile devices, but locks "premium" content (movies) and forces you to install an app to view it - which you can't do once your on the plane and have no wifi. Also, there's no way my iPad would've lasted 7h without a charging port anyways..."

Prós: "The food was great, service was excellent, and entertainment selection was awesome."
Contras: "Would've appreciated more legroom, but the same can be said for just about any airline."

Prós: "Everything was solid."
Contras: "There was no WI-FI which was inconvenient. The crew was good...could have been nicer on the way from Newark to Vancouver."

Prós: "the service was great"
Contras: "the movies were old"

Contras: "Flight was delayed multiple times. Was tracking boarding from the Air Canada app as there was nowhere to sit by the departure gate or screens. The app didn't advise that the flight was boarding (unlike other apps such as BA). I missed my flight and they insisted on charging me more than what I paid for the entire ticket just to return home. I got back to London to find that my luggage didn't make the journey. Staff at Air Canada were unfriendly and unprofessional."

Prós: "The crew was friendly and Air Canada staff was great. The food was okay but not as impressive as other international flights we've taken."

Contras: "The flight was as can be expected. That said, having liquid drip on you from the air vent above is hardly reassuring and certainly not comfortable"

Prós: "The entertainment options were free"
Contras: "The flight was delayed, boarding was a mess. We waited around and took a bus to a small area. Upon boarding the flight attendant slammed a overhead container door on my head, the flight landed late and the bags took an hour to come out. Overall a negative experience for us. We expected this out of westjet."

Prós: "No"

Prós: "In flight entertainment system. Leg-room."
Contras: "Flight was fine-no comments."

Prós: "Going through customs and immigration in Canada before returning to the US is very convenient and saves time after you land."

Prós: "almost nothing"
Contras: "Pre-boarding wait is extremely long with all the different groups. Seems you always have a problem with carry on luggage so those in Group 5 will always be forced to check-in unwillingly. Staff taking ticket is unfriendly at gate - i was YELLED at because I had a thin garment bag along with my small international carry on and purse. it was considered 3 bags .... since when does a dress inside a garment bag warrant a full other carry on? It could have folded into my carry on but the purpose of a garment bag is so you do not have to wrinkled it in your luggage. He moved me to the side and told me I needed to check it in, I was NOT allowed to hang it in the plane b/c i'm not a business passenger. WTF. After 10 min of waiting on the side I folded up my garment bag and shoved it in my purse - after another 5 min he gave me my luggage and told me to head toward the plane. Worst. Flight. Ever"

Prós: "The crew was great, the flight was fast, the plane was very comfortable. Other than the time delay, the flight was great."
Contras: "Flight was again delayed (over 1.5 hours)."

Contras: "Small legroom and poor selection in the entertainment provided via wifi"

Contras: "Flight delay"

Prós: "Prompt and courteous. The Embraer was not new, but in good shape. Entertainment was minimal - especially in comparison to the Dreamliner we flew from Europe to Toronto. The flight from Toronto to Denver was about 4 hours long, but the only included refreshments offered were sodas, water, or juice. Air Canada could do better on the food front. (Other food was available for purchase.)"

Prós: "Flights left on-time. Leather seats reclined comfortably. Crew offered plenty of food & drink throughout the flight. I would definitely consider booking again with Air Canada"

Prós: "The crew was polite and friendly."
Contras: "The seats were very small. I was flying Premium Economy, so it was tolerable, but my daughters were flying economy with very hard seats, very little room, no snacks and no entertainment. It was the Gulag! I can't imagine it being worse for them. On a short domestic flight, it may be tolerable, but for a long international flight across the pond, it was a nightmare! Also, please stop serving those hot pockets as a snack and please stop charging for potato chips and snacks unless you plan to serve a substantial meal! A 400 calorie meal is not going to keep anyone satisfied for 10 hours!"

Prós: "Service was poor. Attitude was less than enthusiastic."

Prós: "Left on time, arrived on time."

Prós: "The flight attendants, especially Theresa, were fantastic. Theresa was very attentive, fun, and made each passenger feel special. The flight crew Supervisor greeted us each by name and leads a spectacular crew. The seat, amenities, entertainment, and food were just amazing."
Contras: "Business class did not have it's own boarding call."

Contras: "Misinformation on baggage allowance for Tango flights."

Prós: "Efficient boarding, plenty of overhead space for suitcase despite being the last boarding group"
Contras: "Information about passport presentation inconsistent with instructions received at online checkin. Seats are small and uncomfortable.Flight attendants monopolized aisles for more than half the 4 hr flight. Weren't flexible about allowing people to use the restroom and move back to seats."

Contras: "Not a single flight during my entire trip, including flying back home, departed on time."

Prós: "Security and.boarding were pretty smooth. Flight was not full so extra seats were available. This flight was direct Toronto to Rome which was nice, previous flights stopped in JFK which meant additional security and immigration screening"
Contras: "One of the entertainment terminals wasn't working, switched seats"

Prós: "Awesome and funny service."

Contras: "Very crowded plane."

Prós: "Crew was efficient and helpful. Captain kept us posted along the way. They also keep air flowing when we were delayed to take off so everyone is comfortable inside the crowded cabin."
Contras: "Crew should try to wake me up for meals. Luckily my fellow passengers did. Otherwise I would have missed all my meals."

Prós: "Excellent gate crew"
Contras: "Pretty uncomfortable seat"

Prós: "Emergency exit"
Contras: "Extra blankets as emergency exit is terribly cold Boarding"

Contras: "arrived 24 hours late. had to stay overnight in Newark. And United lost our luggage. The worst trip I have ever had."

Prós: "Good flight, decent crew. Food was okay."
Contras: "My entertainment set didn't work because the headphone jack was broken so that was a major bummer."

Prós: "Crew was great. Let me sleep and was pleasant and professional."
Contras: "food"

Prós: "Fast boarding and helpful crew."
Contras: "Food was cold and soggy."

Contras: "O avião tem bancos demasiado estreitos. Um corredor único também excessivamente estreito. Apenas 2 WC para a economia - a confusão é grande, há dificuldade em ir ao WC e de circular minimamente. Não acho o avião adequado para a extensão da viagem."

Prós: "gate agent helped to get me on a flight at LAX just made it an extra 10 hours"
Contras: "not cancel my flight"

Prós: "The food was very good. The crew was very pleasant and accommodating. A bit late leaving but time was made up in flight. All in all a pleasant trip."
Contras: "Some of the entertainment screens were inoperative. The occupied light for the forward restroom (in business class) was not working so you never knew if it was free or not."

Contras: "Não efetuei o voo por causa de um atraso no voo anterior que fez com que perdesse a minha conexão. Senti que a swiss nao se esforçou em ajudar os passageiros da melhor forma possível"

Contras: "the stewardess and steward bumped seated me continually when I complained she told me it was tight inexcusable"

Prós: "On time departure and arrival and a friendly crew helped keep this flight smooth despite some turbulence. The fact that there have been electrical outlets on this route for so long is a testimony to the Continental heritage."
Contras: "The seats in economy are just so tight that sleep on this short overnight flight was almost impossible. The lack of more recline (as in the recarro sears used on the LH/LX products) and short pitch make it hard to either work or sleep. The small plane size makes this sardine feeling worse and slows service to the rear of be craft."

Prós: "Efficient"
Contras: "Delayed departure; cramped seat; minimal amenities"

Prós: "Embarque com crianças Entrerenimento"

Contras: "Entretenimento de vídeo avariado"

Prós: "Pretty smooth despite high winds and on time."

Prós: "Quick boarding"
Contras: "Horrible uncomfortable plane"

Contras: "Would not give us hotel vouchet"

Prós: "...."
Contras: "Cheiro a jet fuel dentro do avião, barulho despropositado feito pelo pessoal de bordo aquando no tempo de descanso."

Prós: "We got to Lisbon"
Contras: "The entertainment system in 36E didn't work. The sound in 36D what a lot of noise (it made it unusable)."

Prós: "Quick and easy to board."
Contras: "N/A"

Prós: "Good entertainment and nice seats."
Contras: "I don't understand how you pay $500 for a six hour flight and a meal is not included."

Prós: "The check in with united was rather disappointing. The staff working with united were not clear with instructions and rather rude. Checking in can be a rather stressful process when there are long lines and tons of people.... this person was just short, unclear and rude."
Contras: "Please see above"

Prós: "I really can't complain about the flight. Great service and on time"
Contras: "The only unfortunate thing was there were no TVs which was a bummer"

Prós: "Caught all my flights on time everything went smooth."
Contras: "All good things"

Prós: "6 HOUR DELAY I THINK THAT SAYS IT ALL"
Contras: "EVEEYTHING"

Prós: "4"
Contras: "4 hours late, bad food, stressed staff."

Contras: "The Overnight flight I had was EXTREMELY uncomfortable. Too uncomfortable to even sleep at all. The seating is so tight, I could barely move my legs when the seat in front of me was reclined (and I am tiny!) I landed after my connecting flight was already boarded, causing an employee from the airline to announce my name over the intercom on the plane and tell the passengers to "clear a lane for me." I ran with my suitcase over my head, bumping into people and making it to my next gate...where I was told there was ABSOLUTELY NO ROOM for my carry on...which was also, very tiny. I specifically did not want to check my bag because I needed to immediately hop off the plane to make it to work on time. Another customer was VERY upset about having to check his bag and was pulled aside. I finally was told I needed to check my bag at the gate to get on. So i did. As I entered the plane, about half of it was COMPLETELY empty with PLENTY of room. I was floored. About 10 minutes later, the very angry man happily entered with his carry on and stored it easily in the overhead bin. My frustration was at a peak. But I said nothing. When I arrived to Newark, I rushed to baggage claim and guess what? After 30 minutes of waiting, my bag never showed up. I had to check in with information and finally found it. But this caused to me to be late for work. I have usually had a great experience with United. But this experience has changed my mind completely and am very upset."

Contras: "Flight cancelled and no alternative to deal with cancelled flight"

Prós: "The best time to fly a particular airline is right after they've been in the news with bad publicity. Every single personnel was attentive and cordial."
Contras: "It was a smaller plane and very full. The seats are packed so tightly together, you dare not sneeze."

Prós: "Everything was fine on the first leg."
Contras: "Delays, very long delays. Not a fault of anyone but United had delays."

Prós: "Very comfortable and the staff was great!"

Prós: "Flight attendant was fine"
Contras: "Was told upon checking in that they did not have s seat for me. United airlines informed me that third party websites do not guarantee seats. You must book directly on united. They over book the flight and several passengers were not allowed on the flight"

Prós: "fast smooth safe trip"
Contras: "They ran out of food, didn't get any snacks, which were pretzels, I would prefer peanuts like in the old days."

Contras: "HORRIBLE CUSTOMER SERVICE FROM UNITED AND THE THIRD PARTY CONSOLIDATOR. Awful. Awful. Awful."

Prós: "Flight was smooth and on board crew was nice and helpful. Flight attendant noticed I came on with a cane and offered to have a wheelchair ride available in the SF airport. Reminding me that it was a large airport. I declined, but she encouraged me to try it and I agreed. She was concerned and very helpful."
Contras: "The plane was a small plane and we had to disembark on the tarmac. There were two attendants with wheelchairs but they didn't have my name so I walked on. The flight attendant called to me and said to wait. One of the attendants came up with a wheelchair and said he would take me. Unfortunately, a steep ramp had to be used to get into the airport building. He asked another worker to help him and all the way up the ramp I had to listen to comments about "good thing they had eaten their Wheaties" and "they were getting a good workout." I know that I am not a small person, but these ongoing comments were rude and insulting. When we got into the gate the attendant told me that he didn't have my name on his list and had to call for permission to take me through the airport. I waited and he came back and said he couldn't take me, but if I could wait someone else could come for me. I had waited enough already and suffered their rude comments, so I said no thanks and walked slowly through the airport. This experience has left me with a bad feeling for the airline and its personnel. I believe their staff could use sensitivity training at the very least!"

Contras: "Had to wait at gate for a while before disembarking."

Contras: "cancelled"

Contras: "No notification that the flight was cancelled until I got to the airport. Not sure then why I share my phone number and email"

Contras: "Loud girls behind me talking."

Prós: "Super sweet flight crew and great entertainment."

Contras: "Crew members were not helpful."

Contras: "Flight left 13 hours behind schedule. No hotel room provided."

Contras: "Cancelled and rebooked on a different airline with a long layover."

Prós: "Crew was able to get most of those delayed onto the incomming flight which was also delayed."
Contras: "The fact that united has no spare planes in case of a delay. Not cool."

Contras: "Tiny seat"

Prós: "I waited for 4 hours on the second left of my flight. That was unpleasant but I appreciate Kayak sending continuous updates"
Contras: "read above"