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Prós: "The seat that I picked."
Contras: "Running water in the bathroom"

Contras: "I truly enjoy this airline! No complaints"

Prós: "Staff was nice and polite and helpful to me. The plane is pretty much on time or little delay. The boarding is early but I guess it helps with getting everyone on board and be on time."
Contras: "There are 2-3 choices per meal for us to choose on the menu but some of the choice already gone by the time they serve us. I feel like menu is useless if we were forced to eat what have left."

Contras: "Qatar airline is one of the best ways to fly!"

Prós: "It was an ok experience, improved by the head of attendants at the end"
Contras: "Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia"

Prós: "professional and courteous staff. Food is even better than a Lufthasa flights"

Prós: "Não há nada a comparar com a Qatar, atualmente."

Contras: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"

Contras: "Great selection of movies and the food was really good as well."

Contras: "Delay at landing"

Contras: "Really we enjoyed this fly"

Prós: "Good service best price, good food comfort I think is best airlines in word in my opinion"

Contras: "As above"

Contras: "Boarding"

Prós: "The planes were nice and the crew was nice."
Contras: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."

Prós: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."

Contras: "Screaming children; not the airliners fault"

Prós: "the attendants were always on top of things. One of best overall flights ever."

Prós: "I havn't flown a lot of international flights, but Qatar Airways is now my favorite"

Prós: "The Qatar Airways price."

Prós: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"

Contras: "The entertainment did not include any music (classical or otherwise)."

Prós: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
Contras: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"

Prós: "on my flight from bkk to Doha all the flight attendants were very helpful. One in particular with the name Mary Jane, was very helpful and she stood out among the rest. Thank you for your kindness and help when I couldn't eat some of the foods on board. Whom can I write an email to so that I can be sure that she gets noticed for her work? Thank you"

Prós: "Our meals were luke warm at best while the bread was still semi frozen. Food quality has always been low on Qatar flights but this time was the absolute worst. I fly with Qatar for work everything 4 months and that's solely due to convenience."

Prós: "view above"
Contras: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."

Prós: "Everything was good."
Contras: "More movies, no wifi, better food"

Prós: "Economy treated like first class!"

Prós: "Nice people"
Contras: "6-hour delays coming and going. Sounds like a an issue."

Prós: "The price for the flight was very excellent. The entertainment was very good with the movie selections."
Contras: "In Bangkok, I've already checked in on line and all I have to do was drop off my bag and get a boarding pass. There was one to two person doing the checked in and it took about 40 minutes to get done, unacceptable. The lines for non on line check in went faster then the on-line and they have four times more people that was in the on-line checked in. In flight, the seat felt liked you're sitting on a rock after a couple of hours. I'm an aircraft mechanic who used to be a flyer with 7,000 flying hours."

Contras: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."

Prós: "Great personnels!!"
Contras: "Overall nothing but great Service!!"

Prós: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Contras: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."

Prós: "Everything"

Prós: "Respect the scheduel and well organize."

Prós: "Service"

Prós: "- Efficient boarding and check-in - on time arrivals"
Contras: "- Food is not as good as in past years. No variety. - -- Attendants don't come around for second beverage (not talking about water distribution) - Planes are showing wear, USB plugs not working"

Contras: "I've never had this huge an issue on check in. Set us back over 45 minutes, and we could not get the VAT refund. I will not be paying more to fly on Qatar again based on our incoming and outgoing issues. I wouldn't rate it any higher than other cheaper options."

Prós: "Always heard middle eastern airlines where greats and Qatar didn't disappoint. The staff was amazing and the seats were comfortable and spacey considering it was economy. If I could do it again I would definitely fly with them again."
Contras: "Nothing really. Only thing would be you had to be pretty specific with the staff not be woken up because they ensured you were fed and hidrates (not necessarily a bad thing)"

Prós: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
Contras: "This flight was an older carrier and although it had a USB outlet to charge your devices it didn't work."

Contras: "Not allowing water on the flight made it extremely long and unbearable."

Prós: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."

Prós: "Crew was great"

Prós: "The flight was comfortable. The flight attendants were pleasant and attentive."
Contras: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."

Prós: "Great flights. lots of room in economy."

Prós: "I don't like at all"
Contras: "Costumer service in Thailand was very bad and pool. Staff is so rude and looks down people."

Contras: "Seat is not comfortable at all."

Prós: "I like the space, equipment that work Space in comparison with other airlines but could be even better once human rights become more important than cashing in ( that is a comment meant for all airlines"
Contras: "The wifi was useless"

Prós: "I just flew from Bangkok to Miami, with a connection in Doha. The roundtrip ticket was about the weirdest one listed (less than $1000USD). For the price, it was a really good flight. The flight attendants were really nice. The seats were comfortable, food was more than decent, and there was a good entertainment system."
Contras: "Earlier in the year I flew a similar flight for a similar price on Emirates. Emirates I liked more for one reason in particular. Emirates had one attendant whose job was solely to clean the bathroom. I don't know about you, but I love the idea of a constantly cleaned bathroom on such a long flight. Qatar didn't have this."

Prós: "Entertainment is epic. Speed to get luggage and depart airport was excellent."
Contras: "Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot."

Prós: "All was good."

Contras: "Stuff not helpful, rude and not helping at all despite us being with a baby"

Contras: "2 hour delay sitting in Bangkok airport due to sick passengers and their luggage getting off"

Contras: "Everything was awesome."

Prós: "Emirates Airlines are the best Airlines in the world and I always travel with them all over the world"

Prós: "Early landing great service loads of legroom as am 6ft 5"
Contras: "N\a"

Contras: "45 minute wait for luggage on conveyor belt"

Prós: "everything"

Contras: "The flight was delayed for an already tight connection in Dubai. We paid for extra leg room only to be seated by the toilets to watch people throwing up most of the flight. Those same people did not get on the connecting flight and so Emirates managed to take our bags off as well, so we end up in London for a months stay with no luggage. Promises that it will arrive before midnight not kept and currently still waiting for bags to arrive."

Prós: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Contras: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."

Contras: "My seat is horrible with something looks like vomit everywhere between a gap of the seat in front of me. Also the touch screen is not working, at first I pushed so hard until i hurt my finger tip, at the end I used buttons on an remote to control the screen(stupid me!!). The screen reset to an old version couple of times during the flight the crew had to reset for me( the airline should know what i'm talking about) It's a six-hour flight but the meal was literally served at 8.55pm(original time) in my section which is the last section to get food when the flight took of at 6.10pm(original time) - almost three hours into the flight. Can't believe they claimed to be number one airline in the world. If you fly to the States from thailand. Take Quatar if you want to go to the east coast or asian airlines any thing japanese or korean or even chinese airline like Hainan airline. They are all way better than this."

Prós: "The service"
Contras: "Nothing wrong"

Prós: "Space"
Contras: "Breakfast could have been a bit better"

Prós: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Contras: "Movie channels and music could be easier to use"

Prós: "The relaxed environment and the crew are amazing"
Contras: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"

Prós: "Excellent new plane good food friendly staff excellent entertainment"
Contras: "Staff not bring drinks regularly enough"

Prós: "Verry efficient and helpful even with oversize canvas painting,, didn't expect luggage to be transferred so quickly but the made it!"
Contras: "Delay and worry I would miss connection"

Prós: "Entertainment and space were great. Lots of options."
Contras: "Crew seemed as tired as I did. The food could have been better for the price."

Prós: "The seats are relatively good on the newer A380s. The film selection was good."
Contras: "The meal was poor."

Prós: "Best airline so far for economy long haul flight, was emerites flight"
Contras: "No Arabs on board but everything in Arabic, no real issues. Would have been hard for my Thai girl to navigate on her own"

Prós: "Crew were friendly"
Contras: "Why are Emirates business Class seats on 777 so weirdly configured - you have to be a stick insect to squeeze out of bulkhead row 8 window seats because of hideous mock walnut trunk slung between the seats to house aisle TV screen."

Prós: "The in flight entertainment is as good as ever."
Contras: "The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such."

Prós: "Service was wonderful people very kind enjoying them on the flight was quite beautiful soft and nice wish you good luck ."

Prós: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Contras: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"

Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"

Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"

Prós: "Seating and hospitality"

Prós: "crew food"
Contras: "i asked for a plus blanket, they did not provide me since the plane was full, though so many people were not using it and i felt cold; none help was provided"

Prós: "I like the meals"
Contras: "It is hard to request a window seat"

Prós: "Everything..."

Contras: "Do not like Dubai airport security setup and the distance one has to walk between arrival and departure gates is a joke especially when your over 70!"

Prós: "Food selection Wine not as good as usual"
Contras: "Boarding was chaotic. Why usher First Class into an area make ten stand up for ten minutes before boarding?"

Prós: "I enjoyed the meals that were provided, the comfortable seats, and all of the flight attendants were very friendly."

Prós: "A380 Emirates get better every time"

Prós: "It was a great experience...nicest airline I've ever flown. The cabin crew was attentive and accommodating and being a vegetarian I found they had many options for my dietary requirements."

Contras: "The food was very poor, the service was not as good as before. For example they didnt provide earplug and sleeping beauty and they served the breakfast too early, so it was not enough time to sleep. After the breakfast there was still plenty of time around 1,5-2 hours. I think with the departure time at 03.00 a.m. the airline try to save one foood just after the departure. The asian noodle what they provided upon request, was not sufficiant neither fit to the rank of the airline."

Prós: "flight attendants, food, nighttime lights, seats, movies"
Contras: "when the PA announcements came over the loud speaker, when i was listening to a movie, was extremely loud"

Prós: "Food, entertainment system, the air bus A380 was superb , cleanliness and crew was attentive."
Contras: "None"

Prós: "Excellent all the way."

Prós: "Staff, Service, plane, food. Everything"
Contras: "I can't say a word against them."

Contras: "We fid not enjoy the close proximity of several screaming children who insisted in screaming at all hoyrs, making sleep impossible. What was concerning was the reluctance of the staff to intervene. Most disappointing as we did not have any sleep at all overnight."

Prós: "food courtesy boarding"
Contras: "seats"

Prós: "I was upgraded to business"
Contras: "You did not consult me first and I was traveling with a friend"

Contras: "Another meal option was not available when it was my turn."

Prós: "SERVICE!!!! EXCELLENT!!"

Prós: "I was so worried about missing my connecting flight but I got express immigration checkin it was a great gesture, didn't expect it from Emirates"
Contras: "None"

Prós: "Entertainment was good, staff friendly and accomodating,"
Contras: "Food was just ok, breakfast lacking, only given croissant and yoghurt, the angled lie flat beds are not as good as the 180 degree lie flats, would be nice to have complete lie flats."

Prós: "Boarding"
Contras: "Food"

Prós: "Everything was fine."
Contras: "Everything was fine."

Prós: "Crew was very attentive and courteous"
Contras: "More fruits and non-starchy vegetables would make food more enjoyable"

Prós: "Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious."

Contras: "crew at the gate."

Contras: "There was a half hour delay which no one could explain. Made transfer in Zurich really difficult."

Contras: "Delayed"

Prós: "Crew was great. Seats were uncomfortable. No air. It was extremely hot."

Prós: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Contras: "Bread of sandwich was dry."

Prós: "Everything!!"

Contras: "Seat comfort. Sore behind after 11hrs"

Prós: "Swiss is always excellent"

Contras: "No overhead fans and seats were not very comfortable."

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Prós: "On time! Courteous. Free meal! Even on flight less than 2 hours!"
Contras: "All good!"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Again boarding was smooth"
Contras: "The seats were terrible"

Prós: "The crew for the most part were courteous."
Contras: "1. The economy seats were extremely uncomfortable and tight, unlike other Int’l flights we have been on, ie, Virgin and British Airlines 2.Food was the worst we have ever had on an Int’l Flt. 3. Main meal selection ran out. Staff said there was nothing they could fo. 4. Our suitcase arrived really beat up. It looked like it was dragged along the tarmac. There were several large rips. To make it worse, this was the first trip we have used the suitcase."

Contras: "It was so hot on the (delayed) flight"

Prós: "Same as above"
Contras: "SAME AS ABOVE"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "Everything"

Prós: "The food that I did get was decent There was wine A couple decent movies were available"
Contras: "They were basically out of food almost everytime they got to me. The Arm rest only went half way up They didnt pass out water as much as they usually do"

Contras: "plan was late for any reasons...."

Prós: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Contras: "I travel a least 5 times a year and Kayak is always my option."

Prós: "the premium economy section was very pleasant, well worth the $150 upgrade price. Though they should have included priority boarding."
Contras: "One hour delay in boarding, two hours sitting on the tarmac due to cargo loading and overweight issues. No notices, very poor communication."

Prós: "They sale ticket to you and good bye....! U need little halpe or questions they say don’t now.....!!!! Call airline , airline say you didn’t buy ticket from as and you go beck and for straits out same we’re in Europe ......thank bot never again think twice when you bye ticket from kayak ....."

Prós: "Class staff"

Prós: "good flight didn’t have any problems"

Prós: "SwissAir is the best airline ever. Modern, comfortable plane with space - excellent for long haul trips. Zurich is also a great airport in which to change planes."

Prós: "Amount of times drinks, water, was served."
Contras: "The person in front of me reclined seat the whole trip. Very, very uncomfortable for me."

Prós: "Everything"
Contras: "Nothing"

Prós: "Again very friendly and accommodating crew. By the time we took off and had a snack we landed quickly. Smooth landing and takeoff. Pleasant trip."
Contras: "No complaints. Smooth from start to finish."

Contras: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

Prós: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Contras: "Tight connection on Zurich."

Prós: "It's swiss. everything works. always."
Contras: "i didn't like leaving switzerland. but stockholm isn't so bad. gate agent can be a bit more careful when letting pre-boards on - too many people flying to scandinavia do not seem to respect boarding priority."

Prós: "It was a good short flight, with good service"

Contras: "The flight was late and I almost lost my connecting flight."

Prós: "Good food, friendly staff"

Prós: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."

Prós: "It was quick and the crew was really nice!"
Contras: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."

Prós: "Nothing because the airplane seats were terribly uncomfortable!"

Prós: "Crew; polite helpful and professional."
Contras: "Seating, and the pre booking process. The cost of endless add for a decent flight. Ex. buy a ticket but you didnt buy a seat, luggage, meals, wifi,"

Prós: "Comfort"
Contras: "The guy in front of me at the flight from Zurich to Newark..."

Prós: "The flight attendants were perfect and very professional. I had a toothache on both flights back and forth. And on both flights, the crew members were always keeping an eye on me. Thanks so much. And also the pilots did an amazing job on making the flight as smooth as possible, love the 777! Thank you Swiss. I'm flying again to Athens this summer, I'm going with Swiss :)"

Prós: "Crew were perfect food was fine"
Contras: "Seat was terrible. 44g is one of the worst seat ever. No place for the my legs..."

Prós: "It takes two minutes to get to a live operator when you call. Simply amazing."
Contras: "The flight from Nairobi to Zurich starts in Nairobi, flies an hour south to Dar es Salaam, you then sit on the tarmac for an hour, then you fly north for an hour until you get back to the starting point. I would think they would save money if they flew an empty plane down to Dar es Salaam, picked up those passengers and then flew back to Nairobi. No way should an 8.5 hour flight take over 11.5 hours. Plus my screen didn't work for one of the flights, nearly 12 hours without entertainment was BS. No real variety in their meals either. The first leg had a main meal of beef and potatoes as the meat option, same option for the second leg."

Contras: "Flight from Delhi to Zurich was on time but from Zurich to Miami it was delayed by 4 hours. We sat in a hot plan for almost an hour 30 minutes and then decided to let us off the plan. I would like to ask for some compensation for this delay. Please have someone from Swiss international reach out to me. Thanks"

Prós: "Best entertainment package of Movies/TV/Food available on commercial airlines."

Prós: "Food"
Contras: "The seats were too small. No room at all!! Could not rest bcause the passenger behind me was kicking the seat the whole trip. Very very disappointed We also paid money to reserve our seats but then checking in they gave us other seats. This is not how you do business."

Prós: "Very friendly and helpful"
Contras: "Boarding could be better organized"

Prós: "They hand out wine like it's candy"
Contras: "Also, they hand out wine like it's candy - be careful!"

Contras: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

Prós: "The flight was quite comfortable."
Contras: "I find it hard work doing such long flights these days."

Prós: "Confort"
Contras: "The crew and the food, specially the food."

Contras: "Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close! Thanks!!"

Contras: "A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay."

Prós: "everything from the boarding and check-in process to in flight comfort."

Contras: "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("

Prós: "The crew."
Contras: "The airplane arrived over 45 minutes late."

Prós: "crew"
Contras: "food screens"

Prós: "Nothing"
Contras: "Hamburg to Frankfurt flight delayed did not flight to losnageles rerouted me to Toronto 8 hours extra awe full"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Contras: "The flight itself was good. But the connection wasn't. For this schedule, it is next to impossible to make the connection. The gate that the SEA to FRA flighy arrives at is at least half an hour away from the gate that SEA to MAA leaves from and there is a security checkpoint in between."

Contras: "too many unruly kids"

Prós: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
Contras: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "Staff were kind and courteous."
Contras: "Late departure and uncomfortable seats."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Crew and Food"
Contras: "DELAYED BOARDING, OVER CROWDED TOO TIED, VERY HARD TO GO TO TOILET OR STAND"

Prós: "Smooth flight."
Contras: "Navigating very long distance between terminals. Terminal changes"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Flight crew was amazing, as well as the first meal....restaurant quality."

Prós: "A regular predictable LH flightqq"

Prós: "Everything was great. The crew couldn’t have been more friendly or accommodating. It was a very enjoyable experience."

Prós: "Overall it was a good flight."
Contras: "The dessert could have been better than a Kit Kat chocolate bar."

Prós: "Everything was on time, the service was very nice as well. No problems at all."

Contras: "Right before boarding I checked to see about purchasing an upgrade to business for my Wife and I because she was not feeling well and the added room would help. The Rude desk clerk didn’t even check and just spit out no upgrades. Yet once on the plane there were several empty business class seats and they stayed empty the entire flight."

Prós: "Friendly crew. Flight left on time"

Prós: "On time."
Contras: "Nothing"

Contras: "Houve um atraso na saída de Munique."

Prós: "The Staff and the available entertainment at the seat."

Prós: "Crew service and positive attitude"

Contras: "Flight delays,...."

Prós: "Crew from Washington D.C. (IAD) to Frankfurt was outstanding-- very warm and thoughtful."
Contras: "Crew from Frankfurt to New Delhi was not as warm, attentive, and polite."

Prós: "Flight from Budapest to Munich was slightly delayed and I had a tight connection time to begin with. The effort the Lufthansa staff made to get me to me connection was heroic."

Contras: "Gepäck bei Ankunft total durchnässt. Nicht tragbar. Musste Schlafanzug leihen. Papiere,Buch ebenfalls. Was jetzt? Sitzreservierung erst 23 Stunden vorher? Warum??? In Orlando Eincheckschalter schwer zu finden und von Delta Koffern davor blockiert. Ansonsten professioneller Service."

Contras: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"

Prós: "Houve atrasos mas saídas"

Prós: "The flight crew was amazing.I recommend this service to anyone who's traveling"

Prós: "Everything else"
Contras: "Boarding was even more chaotic. No clear signs for premium economy."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Contras: "Nice crew"

Prós: "Check-in was easy, and boarding went quickly. I got the seat of my choice in Economy, and was very comfortable. Food coming from Germany was good, especially the breads! The crew was numerous and very attentive and pleasant. This was my first time flying Luftansa, and I would definitely fly with them again."
Contras: "The biggest complaint I have was that one of the restrooms in my section was out-of-order. That meant a lot of waiting, but everyone was understanding and good about taking turns. The movie selection could have used a bit more mystery type films, but that is my taste. I did watch a few movies I hadn't seen."

Prós: "Late flight with no prior notification. Caused us to miss our connection."

Contras: "Missed connection along with about 25 others due to the delay getting to Lisbon (no reasons given)."

Contras: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."

Prós: "Crew was great and the plane was clean."
Contras: "Nothing."

Prós: "We got scammed out of the tickets from Justfly.com and Ethiopian Airlines turned us away without looking at our tickets. I am upset. Now I have to get more Covid Testing done and that will cost approx. $700 and new plane tickets. JustFly.com's customer service is misleading and deceiving. And they blocked my number."
Contras: "Background check your booking agencies and their agents."

Contras: "The cabin crew had masks to protect themselves I think against the threat of Coronavirus. We passengers did not have them. It looked awkward. How about if instead of handing out headsets they gave passengers masks?! Overall I enjoy ET."

Prós: "Seat was very comfortable and the air stewards were good"
Contras: "The entertainment system not working correctly and the food was poor"

Contras: "Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough"

Contras: "Airport Addis Ababa is chaos."

Prós: "Cabin crew was great at customer service. Very helpful."
Contras: "The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now."

Prós: "Crew was helpful, everythinf fine"
Contras: "The food was not so good. Bit cold.."

Prós: "everything was pretty adequate"
Contras: "they skipped me when they passed out food and never came back."

Contras: "Sem previo aviso"

Contras: "Crews could have greet and serve passengers with a warm smile. Food was acceptable but not as good as Japan / Korean airlines . I suppose the low airfares reflect its Servicr."

Contras: "Unsufficent information about boarding ..I missed my flight I will never use this service again ... complete waste of time"

Contras: "Was nice best"

Prós: "Cheap. Good for connections in Africa."
Contras: "Boarding was slow. The food is the worst I've had on an international flight. Flight crew is often not responsive and brusque. The recline on my wife's seat was broken."

Contras: "My reservation seat was suddenly changed with no notification and apologise. It was really confusing situation."

Prós: "Everything was great."
Contras: "Nothing"

Contras: "We had requested vegetarian meals, which were not provided on either leg of the Ethiopian Airlines flight. In addition, we had to pay an extra baggage fee and the payment process required us to wait for 45 minutes at the check in desk while the agents tried to sort out a problem wiht their computer system. They claimed that the problem was with the integration of their system with SAA's system."

Contras: "Lack of communication. The flight was delayed and boarding was very chaotic due to poor communication."

Prós: "The staff was very kind."
Contras: "Flight was uncomfortable. They forgot my food and drink. The attendant sneezed on me without covering her mouth, my tv didn't work. The plane was dirty. I asked to be moved up to any of the 10 open seats in business and they said they can't. It was actually one of the worst flights I've ever taken anywhere in my life."

Contras: "That the Airline choose to take Russsian paid load, cargo. And decided to off load the Luggage of 25 passengers. Some of them even had connecting Flights. Luggage tags were not matching with the names, so it became difficult to actually track the bags. Not funny..."

Prós: "delayed departure due to weather , very limited information from the crew towards the passengers."

Prós: "Airplane"
Contras: "Waiting for customer service"

Prós: "The food was delicious"

Contras: "Food was served to passengers from seat row 30 and beyond very late. About twenty minutes to landing In Addis so passengers were forced to gulp the food Hurrying which is not comfortable"

Contras: "Did not provide special meal although I called ahead to request it."

Prós: "That I finally had an on time flight with Ethiopian airlines, having suffered through an absolutely miserable outbound flight"
Contras: "On connecting from Bangkok to Nairobi passengers are funneled into a security waiting area with no water, coffee, duty free shopping- absolutely nothing but dirty toilets- for a 2+ hour layover. Bole airport is surely one of the most disfunctional airports on the planet."

Contras: "The security line was very long and one security monitor check person was holding up the line - taking her time. Even the othe security people at the gate were trying to push her along. Most of the people getting on this flight had a short layover time. Escape ially with the previous flight being late."

Prós: "Great Price Excellent dinner in economy for such a short flight (1.45) Quick, friendly service"
Contras: "Entertainment System is a tad bit outdated on this particular aircraft (737-8) but it was a shorthaul flight and their long haul flights have much better option. \ My seat - although in the exit row (with plenty of leg room) was uncomformable"

Prós: "The cabin crew did a good job of managing all sorts of issues, and they had a lot to deal with. People switching seats, refusing to get up from wrong seats, oversized carry on, personal hygiene. The crew did their job professionally and with a smile. Made big impression. I did have a much different and better experience going from ADD to BKK"
Contras: "The food, comfort and entertainment on this plane was below OK. The monitors were unresponsive to touch, antiquated ear phone/ plug system and the seats were nasty, covered in a cloth material and disgusting! On some seats you can see stains that will not come out. Ever. The food was....airline food."

Prós: "The flight was on time. Staff was friendly and accommodating."
Contras: "I couldn't do an online check-in. I got very hungry. We only got one main meal. I will pack more snacks for my return flight."

Contras: "I had to purchase the upgrade to business class at the airport. On your site business class was not available."

Prós: "Very helpful, attentive and kind cabin staff. New aircraft !!!"
Contras: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse)"

Prós: "Excellent chicken dish"

Prós: "aircraft was nice and well kept, and crew friendly."
Contras: "too many announcements on PA (information could have been summarized and delivered in the beginning, so that those who prefer to sleep can)."

Prós: "In entabe the way everything is done was very good the food on that day was not good"

Prós: "The food. And the on board entertainment. Staff was also nice but a little bit sloppy and slow."
Contras: "."

Contras: "- terrible food and no snacks provided - Crew was attentive and fairly kind - bathrooms were cleaned but could have improved on the amount of times it was cleaned - poor air circulation"

Prós: "Entertainment options were good and they fed you several times"
Contras: "-changed flight schedule several times after booking ticket -3/4 segments were delayed causing me to miss connections - staff unaware of procedures -several mechanical problems with plane -still do not have bags after 7 days -no compensation provided for inconvenience -poor customer service"

Prós: "The flight attendants seemed a bit disorganized delivering the food and drinks"

Prós: "The service during the flight"
Contras: "The boarding was not very excellent"

Contras: "The food is terrible."

Contras: "security boarding in adis abeba"

Prós: "Flight was delayed over two hours, because of shortage of aviation fule causing delay in fuelling aircraft"

Prós: "The crew were courteous"
Contras: "The air conditioning was malfunctioning and there were insufficient blankets on the plane."

Prós: "Some okay entertainment."
Contras: "Lights are on too much, service is slow. Food is poor, no variety. They gave out all the blankets and some people were laying down sleeping in the back with 2-3 blankets meanwhile my friend who had a baby couldn't get a blanket. They are VERY slow or disorganized with picking up the trays after meals are completed."

Prós: "Plane from AA to tA seats very cramped and seats do not recline."

Prós: "EVERY THING WAS ON TIME"
Contras: "FOOD NOT GOOD"

Contras: "Addis airport is a disaster, Really long queues and badly organised, Our flight left 20 minutes late and in turn made our landing 1 hour later. The flight attendants on Ethiopian air are very lazy, they dont respond to the service button been pushed, and their English is not that good,"

Prós: "It's extremely convenient to be able to fly from Manila to Addis Ababa with only one short, 1-hour stop in Bangkok with no need to change planes. And from Addis there are flights leading to multiple African destinations. So nice not to have to make connecting flights first to Hong Kong or Singapore or Kuala Lumpur. It's a very convenient airline route. The plane was a new Dreamliner 787, the staff were professional and pleasant and the food was plentiful and pretty good."

Prós: "It was a good flight, made only a little disappointing by all the children running through the plane, opening the washroom doors and leaving them open. A little strange, really."

Contras: "They had me sitting next to unaccompanied minor. They did not check on him at all. I had to go and ask them, because the child was hungry. We Could not sleep the whole flight. The wouldn't ask the parents to watch their kids."