Encontra voos baratos da África para o Porto

Contras: "Nothing"

Prós: "Staff was very friendly and loved the food."
Contras: "For economy class, nothing."

Prós: "Again staff was very friendly and helpful."
Contras: "That since it was a shorter flight no tvs."

Prós: "All great!"
Contras: "if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!"

Prós: "Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking"

Contras: "On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!"

Prós: "It was an okay flight. Nothing spectacular!"
Contras: "Shorter lay over Better entertainment choices The inflight charging was a joke, did not work in both sectors ."

Prós: "fresh baked bread!"
Contras: "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."

Prós: "Everything"
Contras: "Nothing"

Prós: "Excellent crew and service, lots of extras at. I charge (like beer/wine, meals, Swiss chocolates). Also on time departure and arrivals. Clean terminal areas. A+"
Contras: "Honestly can’t think of anything"

Contras: "They asked me to pay for my luggages. It is strange"

Prós: "Good food and beverage options. Many movie and television selections."
Contras: "The seats were too close especially when reclined. The lady next to me got into an argument 3 times with the man behind her and no one assisted the situation. The second security check needs a better signifier that it was done. It almost made me and another man miss our flight. Miserable attendants"

Contras: "Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip."

Prós: "Arrived on time"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded"

Prós: "Flight share with another airline so we couldn’t book our seats in advance."
Contras: "Space is cramped. Very professional and courteous crew."

Contras: "Palermo never ready for plane arrival"

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "787 is an excellent plane and I could sleep a little"
Contras: "I was boarding at gate C4. Doesn't anyone get it ! Using the word "bomb" in airports is a big no-no however C4 is OK? Even a little old lady knows what C4 stands for."

Prós: "The plane we were on between Zurich and Copenhagen was comfortable and modern for such a short trip. This was a stark contrast to the old SAS airplane we flew in the opposite direction as a Swiss flight. The staff on the plane were friendly and helpful."
Contras: "We missed our original flight due to connection difficulties. We tried to hold this flight (the return flight that we had paid for in our round trip ticket) but when we arrived at the airport we were informed that they had sold our seats. We had to pay $250 USD to fly standby (and "reissue" the tickets that we had already paid for) on a flight that was oversold by at least 6, and we heard other passengers also being told their tickets were sold. Their customer service for the ticket change and the phone calls made before hand where they promised to hold our tickets, were so disappointing, it was like dealing with any US based airline. We won't be flying with them again."

Prós: "Class staff"
Contras: "Bit of a delay"

Prós: "Attendants were very courteous"
Contras: "Very little leg room Seats were quite uncomfortable"

Prós: "The food was quite good and the crew was perfectly friendly. The entertainment choices were useful on such a long flight."
Contras: "It was extremely warm on the flight; consequently, I was unable to sleep. This was my second overly warm Swiss Air flight. After numerous complaints on the first flight, the temperature was lowered, but the second flight remained warm."

Contras: "Sardine can."

Contras: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."

Prós: "It was a fast flight. Less people on the plain."
Contras: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."

Prós: "Swiss chocolate is always welcome!"
Contras: "The food in economy class was one of the worst i have ever got in a flight. The chicken was not cooked completely. One of the side dishes was impossible to identify, perhaps past mixed with bread crumbs, only breadcrumbs, who knows? Ver disappointing for swiss. You were doing so much better in the past..."

Prós: "They are the best airline flying to Boston."

Prós: "Seats just as small as US carriers, but in better shape, cleaner, less ratty overall. I also like that Swiss Air doesn't fuss with boarding everyone in 8 different classes. First class through one door and everyone else through the other, nice and easy."

Prós: "The flight attendants seemed very courteous, but unable to do anything about the situation."
Contras: "We had a family of four sitting behind us. The father yelled all the time. They took up four overhead bins and he was frequently up and down getting things out of the bins. His very hairy large belly was touching my daughters head every time. He and his children punched the backs of our seats on a regular basis. My back was in constant pain and I was unable to do very many things due to the back pain during my "vacation", The flight attendants had to remind the parents that their children could not stand on the seats during takeoff or crawl around under the seats. No ability to change seats or I would have. I didn't have a problem with the other children on the flight, when they were crying their parents tried to do something. However these people brought playdough for their child to roll out or punch on the seat tray and all they did was constantly yell loudly at their children, Well not about the kicking, punching, or crawling around. Just yell in general at them."

Prós: "Staff & service were super nice & friendly. In this day & age that airline travel is getting really hectic, it was a breath of fresh air to see friendly & dedicated staff who clearly enjoy what they are doing."
Contras: "Can't think of anything"

Contras: "Our luggage was left behind in Zurich after an unnecessary gate check. There were plenty of room in the overhead bins, and we purposefully bought the luggage because they were sized for bin storage."

Contras: "Seating and foot space was uncomfortable to me."

Prós: "Vegetarian curry lunch/dinner was good. Cabin temperature was good. Bathroom was clean."
Contras: "flight crew were snippy. Had to ask for tea in between meals. Was assigned a middle seat when there were so many empty seats. The idea that we had to pay for seat assignments."

Prós: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."

Contras: "1stly the lady at the check in was not nice [ i should have gotten her name -] she was rude and quite 'authoritarian' which is uncalled for- when you have paid an expensive ticket are just trying to check in. then I checked an extra bag - and could not pay where i checked in. i had to go to another counter to pay - there was a line and it took a good few extra minutes - and i still had to get thru security. if you can pay at the check in counter this would avoid this extra step. i was really not happy about it swiss air needs better efficiency and better customer service"

Prós: "Actually being able to breathe on this trip, as opposed to the first trip on your horrible planes."
Contras: "Being FORCED to spend extra money simply to be able to reserve the last row of two seats, in the faint hope of being able to achieve some level of comfort which was unattainable on the first flight. Having only two seats in our row and the one in front of us made the flight tolerable, but also enhanced the ludicrous ineptitude of the previous flight, wherein we were treated like so much livestock in a train car, heading for slaughter. I will never, NEVER, fly Swiss Air again."

Prós: "the punctualty"
Contras: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"

Prós: "The food was good and I enjoyed the Swiss chocolates."
Contras: "The Seats were real cramped and the entertainment system was outdated"

Prós: "zurich a great airport."
Contras: "cheese roll"

Prós: "Everthing went as planned. Left on time. Cannot complain."

Prós: "Decent food (great chocolate), polite attendants and updated aircraft"
Contras: "Contrary to most experiences in Switzerland, the Swiss Air boarding process is a damn mess! Most airlines board by rows or boarding groups, but Swiss Air does none of that. As soon as first class is boarded, they open boarding to all seats, so it's like cattle boarding a train. With Swiss Air, don't wait to get in line - do it early to ensure you get carry-on storage near your seat."

Prós: "You upgraded me unexpectedly to business class and it was so nice to have some luck and luxury after 6+ weeks of solo backpacking. It was such a lovely experience and I slept like a baby. Thank you so much!"

Prós: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Contras: "It was only an hour long flight, and I slept most of the way. From what I could tell, the staff seemed friendly. Only complaint would be that on the way to the plane (we had to take a bus) we were packed in like sardines and it was very hot. Once we got to the plane, we were left standing in the bus for a couple minutes. Because of the heat, I thought I was going to pass out."

Contras: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."

Prós: "Entertainment was great!"
Contras: "The check-in was stressful and congested."

Contras: "Need better food"

Prós: "The crew was attentive"

Prós: "Food & entertainment system"
Contras: "Tight seats"

Prós: "It was 8 hours late!!!! There was hundreds of people stranded at the Dhaka airport; elderly kids!!! The airline or the airport had no information on why there was this horrendous delay. No announcement- Nothing. I’ll never take Turkish Airlines again in my life."
Contras: "Some kind of announcement would’ve been helpful. There customer service: hire some people who at least knows and acknowledges that there is a delay."

Contras: "Nice and smooth journey"

Prós: "The crew was good and spent time attending to your needs. It’s what I’ve come to expect from Turkish Airlines."
Contras: "I was reassigned a new seat without notice. I later learned it was due to a malfunction in the seat or IFE system. Several seats seemed effected and broken. The boarding process was disorganized which is unusual for this airline."

Contras: "Food is not great and the flight was delayed by an hour"

Prós: "Kaptan Pilot and crew we’re excellent"
Contras: "Seats are uncomfortable. Too narrow."

Prós: "The service was excellent, staff helpful and understanding."
Contras: "No business class priority boarding, no assistance available with transfer."

Prós: "Care from the crew and consideration"

Contras: "On time"

Prós: "flight departed Jhb on time and arrived in Istanbul a few mins earlier than scheduled"
Contras: "1.cabin temperature varied from cold to very warm 2.I asked the cabin crew for a blanket but they forgot about it 3.I ordered a whisky with ice - was given half a tot with 2 small blocks of ice 4.only one person was serving drinks and food on my aisle so it was very slow service (other aisle had 2 crew serving)"

Prós: "Crew was great!"
Contras: "food and boarding"

Prós: "I would recommend Turkish Airlines to anyone. Excellent food and personnel"

Prós: "No complaints about the plane, staff etc and its probably no worse than any other airline"
Contras: "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"

Contras: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."

Contras: "The airline lost our luggage and still has not been able to locate it. In this time with all the technology it is quite disappointing that it’s been over a week and still no response. We have conveyed the seriousness of the matter to the Airline but still no response. Very disappointing experience."

Prós: "I'm 6 ft 2. Legspace was adequate, and no silly boxes under the seats like other airlines that obstruct your feet. Great entertainment systems - modern, good selection. Food and staff excellent."
Contras: "Their online checkin systems could operate a bit more smoothly. At one point, I had to go in in person, because the online checkin site had an already past flight from their codeshare partner SAS showing up as the next flight, and I couldn't perform online checkin as a result."

Prós: "Good Service!"
Contras: "Miss Plane due to long line for security check at Munich Airport. So I miss my Plane! Turkish Airline wanted to charge me $798 one way from Munich to JFK USA to rebook flight! so I book a flight with another airline in Munich way cheaper! Turkish Airways is blacklisted for LIFE! after trying to charge me the price of a round trip for a one way rebooking!"

Prós: "Friendly crew"
Contras: "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"

Prós: "There was almost nobody on the flight. In flight entertainment was awesome too."
Contras: "Nothing"

Prós: "Excellent Service & On time Schedule"

Prós: "Since boarding process thru comfort, food, entertainment, everything was perfect. Back to travel in the airline without thinking twice about it."

Prós: "The flight was quite comfortable. We lucked out with only a partially filled flight leaving extra space to sleep. Service was friendly and the food was excellent! I was fed twice on my 9hour flight and once on my 4hour flight. Great in flight entertainment."
Contras: "No complaints."

Contras: "Flight was delayed. Not good food service."

Contras: "I was surprised that my laptop was taken from me without giving any explanation, I think the customer have to be informed about it."

Prós: "Exxcellent food."

Prós: "food,service and flight"
Contras: "N/A"

Prós: "Food is better than most and the personal touch screen entertainment center is top notch"
Contras: "When the person in front of you lounges back it's near impossible to eat your​ food or see the screen comfortably"

Prós: "Entertainment was great and so was the food. Boarding process was quick"
Contras: "You dont have your own air vent and regardless of how much money they make from your ticket, they try to conserve in air. Asked multiple times because myself and everyone around me were fanning themselves off, staff didn't care and temperature didn't change."

Prós: "amazing !"

Prós: "Food and Crew"
Contras: "The fact that the boarding was by bus and not through a sleeve detracts from the process."

Prós: "Turkish air cabin crew did a great job; movie selection was excellent. I would choose Turkish over other airlines."

Prós: "Clean, efficient, on time"

Prós: "After checking in in Manila, they told us there is no more seats for us and we're not able to board the plane that we booked few months in advance! Wtf! We had to board next plane the next day, 24hours latet! One day of our vacation lost. Going back was no better since the plane from Manila had slight delay and we missed our connecting flight to Ljubljana for just few minutes. Disappointment again! We got home 15 hours later than we should have. Don't think we will fly with Turkish airlines ever again.After checking in in Manila, they told us there is no more seats for us and we're not able to board the plane that we booked few months in advance! Wtf! We had to board next plane the next day, 24hours latet! One day of our vacation lost. Going back was no better since the plane from Manila had slight delay and we missed our connecting flight to Ljubljana for just few minutes. Disappointment again! We got home 15 hours later than we should have. Don't think we will fly with Turkish airlines ever again."
Contras: "After checking in in Manila, they told us there is no more seats for us and we're not able to board the plane that we booked few months in advance! Wtf! We had to board next plane the next day, 24hours latet! One day of our vacation lost. Going back was no better since the plane from Manila had slight delay and we missed our connecting flight to Ljubljana for just few minutes. Disappointment again! We got home 15 hours later than we should have. Don't think we will fly with Turkish airlines ever again."

Contras: "the kosher food was poor"

Prós: "Chair did not recline properly - 16A/B"

Prós: "The crew in Nigeria were very helpful. Hated the food but hey plane food is always bad in economy. Loved the inflight movies"

Prós: "Food is excellent, staff great."
Contras: "Not nearly enough leg room for an international flight!!"

Contras: "Some of my electronics, clothing, and personal belongings were stolen from my luggage"

Prós: "Entertainment system is excellent, food is solid and plentiful."
Contras: "I've flown Turkish a few times before, and they're generally pretty good for the price. This trip was different. Despite Turkish Airlines policies outlined in their "Customer Rights," I received no notification that the flight was delayed 3 hours, and there was no notification at the JoBurg airport until you go to the counter to check in. JoBurg staff - which are Menzies third-party contractors, not Turkish staff - were disorganized, uncommunicative, and unhelpful. Only one person at the check in desk seemed to have authorization to make any changes, so all other agents were running back and forth to speak with him, and not communicating with passengers. It took over an hour to get clarity on the situation and rebook my connecting flight to Washington for a different flight 8 hours later. The only compensation offered was one meal voucher worth R100 (roughly $7). They would not even look at other Star Alliance flights for early arrival in Washington, and said they were not authorized to consider upgrading my ticket. When I called the Turkish customer service, they essentially said "What do you want us to do about it? You have to submit a formal complaint." Boarding was totally disorganized. In theory there are boarding groups, but after business class and all the high-ranking loyalty members, it's pretty much a mad rush. This seems to be the common practice for Turkish now. In general, Turkish has a great entertainment system on all their long-haul flights, with tons of movies - including very new releases - music, games, etc. They also provide complimentary kits with socks, slippers, eye mask, earplugs and dental kit, even for economy passengers. The meals are fairly good for airlines. However, legroom in economy isn't great. I'm 6'1", and had difficulty getting comfortable with my knees jammed into the back of the seat in front of me. On this particular flight, I was in row 18. The cabin crew were frantic, disorganized, and shouting to each other across passengers. One half of our row was served the meal, and the other half had to wait over 30 minutes to be served for some reason. By that time the vegetarian option was no longer available. Crew also had to run back and forth between service carts because they were frequently out of very common beverages (like sparkling water. And ice.), and on two occasions crew left a drawer from a cart full of trash sitting in the aisle. There were several times that crew ran carts into passengers - including once into my knee that was not in the aisle - and didn't even acknowledge doing so. They also stopped the carts in front of occupied lavatories, temporarily trapping passengers. So not terribly professional. While not specifically on this flight, the experience in Istanbul airport with Turkish Airlines' staff was awful. Zero interest in helping, rude and dismissive, and overall terrible."

Prós: "great company."

Contras: "They did not board in priority and my sweet was double booked there was another passenger who had the same set number placing me now in the middle and I specifically asked for an aisle seat"

Prós: "I left my iPad in the seat back of my previous flight to Istanbul and by the next morning they had my iPad to me and Hungary! Very professional!"

Prós: "I loved all of the on-board movies and TV shows! The food was very good for "airplane food" and the staff was friendly. They provide headphones, blankets, pillows, and more-- all for free! I definitely would recommend Turkish Airlines."

Prós: "Definitely would recommend Turkish airline Great experience overall"

Contras: "The flight attendant was kind of rude. They ignored what I would say when the drinks came around. Also, one of them would try to hurry me and always tap on my shoulder instead of just saying "excuse me""

Prós: "Turkish Airlines has some of the best amenities of any airline: great meals (and often), clean planes, plus two free checked bags for flights between Middle East and USA."
Contras: "The plane was overbooked with MANY seats having been doubly assigned. After more than half an hour we were given a new seat assignment (in first class! Business class had already been filled with other double bookings!). They did their best to accommodate everyone though and the remainder of the flight was very pleasant."

Prós: "The crew was extremely polite and pleasant. We felt welcomed and taken care off."
Contras: "It was an old plane and it was not possible to see the tv monitors."

Prós: "The crew were friendly enough and willing to serve."
Contras: "The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats."

Prós: "Food"
Contras: "There was loud, annoying static over the intercom off and on."

Prós: "Wine. Good movies"
Contras: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"

Prós: "Comfortable and Clean"

Prós: "Everything was great thanks"
Contras: "Perfect trip"

Prós: "Amazing service and food"
Contras: "They charged me $60 for checking one bag in for this international flight"

Contras: "Flight left late! Flight attendants not super attentive. Meals came late. Took forever to get off the plane! Plane never made it to the terminal but passengers were let off in the middle of the airport and placed on buses! No driver on a fully loaded bus for 10 min. Terrible! Didn’t make it on next"

Prós: "Food was good"
Contras: "Should have been on time"

Prós: "Nothing"
Contras: "Lufthansa is not a pioneer flying company as you think, everything comes from Germany is low quality especially service!!!"

Prós: "Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight"

Prós: "Pilot kept us informed throughout the flight."
Contras: "Onboard services."

Prós: "Nothing"
Contras: "Meals."

Prós: "Yes"
Contras: "No"

Prós: "The time between flights was good and the trip was very nice."
Contras: "Both trips were nice"

Prós: "??"
Contras: "??"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "Worst ever"
Contras: "Poor service"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Nice Biz Class with typical empty center seat. Pleasant FAs."
Contras: "No complaints."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Flight crew was great and entertainment system was good but needed reset a few times . Seating not so much."
Contras: "Sitting at the entrance of the bathrooms and was forced to move seats because traffic standing in front of me and tripping over me became ridiculous."

Contras: "Their computer terminals were down on the boarding area. Actually about 5 Boarding areas were down no one was available to give direction or answer questions until you got To the front of the line and many had to be sent then to a different line. Bad enough the terminals were down but not even close to German efficiency in handling the problem. Also several of the stewards were rather surly and short"

Prós: "We were greeted by cookies upon entering the flight. I liked this experience. for a 45min flight everything else was as expected."
Contras: "having to climb up 6 stories with carry on luggage isn't fun. Some elderly people were struggling, caused everyone to slow down. I'd have taken the elevator if I had known we had to walk all the way up. Regardless, my expectation of German airports and German engineering is high, but things we take granted in US like escalators are a luxury in Germany and clear directions are missing... on the oncoming flight we had to wait for a door to be unlocked while everyone was stuck in the aisle way and stairs.."

Contras: "Merci pour la magnifique équipage"

Contras: "Flight delays"

Prós: "MRS-FRANKFURT on LH was awful but FRANKFURT to JFK was great for economy class. Flight attendant in my section was fantastic. Food was ok. Entertainment choices were excellent."
Contras: "When my flight out was canceled due to snow Lufthansa did not answer their phones despite hours of calling."

Contras: "The waiting time"

Contras: "I never made it. See reasons above. feel free to check into the letter I wrote your customer service. Terrible"

Prós: "I liked that if I asked for something the crew would get to me rapidly. Extra leg room."
Contras: "Boarding process: just a lot of confusion. Inflight crew service poor: the was no time to have any brain reaction when they would pass by with coffee or anything...and when I asked for coffee the answer for a gentlemen of the crew was: coffee already passed by. Really!!?? Make sure that +$1200 are spent well. Rude or inattentive crew members shouldn’t be on flights that are that long...I had to nsist to have a miserable cup of coffee. Movie selection was poor. USB port didn’t work. Shame on you!"

Contras: "Houve um atraso na saída de Munique."

Prós: "The food was great and the crew was respectful and helpful."
Contras: "I couldn't get my tablet to work with the headphones. In order to watch and hear anything, I had to hold my headphones with a certain pressure and frequently spin the headphones in order to hear anything."

Contras: "Flight delays,...."

Prós: "clean plane almost on time departure"
Contras: "landing near a jet bridge in Frankfurt but still taking a bus to the terminal for connections deplaning through the backdoor of the plane lack of care by the staff...poor service connections are too long in Frankfurt"

Prós: "Comfort"
Contras: "Food"

Prós: "We checked in online into row 12 without any error messages about the fact that kids cannot sit there. When we arrived at the airport we were given different e.seats and we could not sit together with our kids."
Contras: "No food, mixed up seating, no entertainment"

Prós: "The sandwich was ok. Flight attendant was just fine as well."
Contras: "The plane was delayed for no apparent or known reason. Took forever to board and then we missed our connecting flight. I have no need to fly Luthansa again. Get what you pay for with bottom of the barrel airlines I guess."

Prós: "Houve atrasos mas saídas"

Prós: "They putet my mom and niece at the last seats of the air plan and that wasn't comfortable at all and a lots of noise thy had a huge headache"
Contras: "Give them seat in the middle of the airplane at least"

Prós: "I like the friendliness of Lufthansa staff - on the plane and off the plane. This is definitely one of your strongest points Lufthansa!"

Prós: "The short flight from Naples to Munich on Lufthansa was comfortable and the seats were roomier with more leg room than on other airlines I've been on recently."
Contras: "Why I had to fly from Naples to Munich and then down to Zurich to take an Edelweiss flight (Swiss Air, horrible), is beyond me. Poor routing, plus, the Edelweiss flight took 10 hours to Tampa. My family flew from Naples to Paris and from Paris to St. Louis, Mo. in SIX hours. The four extra hours were excruciatingly long in cramped seats."

Prós: "Once I got on the plane, everything was fine and easy. The airport drove me crazy and the lack of confirmation on my ticket was more than annoying."
Contras: "The late notification of a change in gate number and the lack of confirmation that I had a reserved seat on the flight. I was kept in suspense right up to the minute I boarded the aircraft. Very nerve wracking."

Prós: "The check in process was fast and pleasant. Boarding was fast and organized. Food and drinks were good."
Contras: "The seats were very uncomfortable for such a long flight. Simply terrible."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Great service, crew attentiveness and economy comfort. Movie and music selection was good."
Contras: "Slightly larger food portion"

Prós: "Meals and service"
Contras: "Cramped seats"

Prós: "Standard Lufthansa short haul, Crew attentive"
Contras: "arrived off stand"

Prós: "Everything"

Prós: "Absence of food"
Contras: "In flight service"

Prós: "Overall a nice and good flight"
Contras: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Prós: "Everything perfect and arrive to destination on perfect time."
Contras: "All positive."

Prós: "Nothing"
Contras: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Prós: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Contras: "I flew economy and all was good and appropriate to the level."

Contras: "KLM crew exceed our expectations"

Prós: "The crew was amazing, flight on schedule and good entertainment."
Contras: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Prós: "Awful"
Contras: "Everything"

Prós: "Nothing"
Contras: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Prós: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Contras: "If I knew how to recline my seat earlier. I did try several times"

Contras: "Flight cancelled"

Prós: "Seating is tight. The crew was great !"
Contras: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Prós: "Good"
Contras: "Nothing"

Contras: "Turn the lights on early making it hard to sleep"

Prós: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Contras: "There were several flight delays and gates were changes a few times."

Prós: "Crew was in a festive mood, the meal was unexpectedly delicious"
Contras: "Seats ok, but could be more comfy"

Prós: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Contras: "old screens and entertainment system leg room to small"

Prós: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Contras: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Prós: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Contras: "Boarding was chaotic and congested with not much information or order."

Prós: "Flying with KLM is a pleasure"

Prós: "punctuality of boarding and flight time"
Contras: "attitude of crew in business class: no sense of true hospitality"

Prós: "Everything was clean and well organized."
Contras: "The flight was delayed 1 1/2 hours."

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Contras: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Prós: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Contras: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Prós: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Prós: "Fast boarding"
Contras: "The entertainment system wasn’t working for the whole 10 hour flight."

Prós: "Nothing"
Contras: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Good information and helpfil boarding."
Contras: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Prós: "Lovely staff, good food, great movies."

Prós: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Prós: "Very friendly service!"

Prós: "on time, and with snow"

Prós: "Nice seats, comfortable."
Contras: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Prós: "Everything. A truly faultless experience!"
Contras: "Nothing"

Prós: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Prós: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Prós: "Boarding/unboarding"
Contras: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Contras: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Prós: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Prós: "Nothing"
Contras: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Prós: "Jet airways flight till mumbai"
Contras: "Poor legspace in Klm flight till Amsterdam"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Contras: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Contras: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Prós: "Crew service"
Contras: "Flight delayed."

Prós: "Clean plane , good crew ,"
Contras: "they didn't load my baggage from flight 1 to 2"

Contras: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Prós: "Cops is always a good reason to flight"
Contras: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Prós: "Spacious business class seats, excellent meals"
Contras: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Prós: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Prós: "Quick boarding, comfortable seating. Great food!"
Contras: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Prós: "Tripulação boa"

Contras: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."

Prós: "All went right namely the seats but the luggage condition is the worst"
Contras: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"

Prós: "Tripulação excelente."

Prós: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Contras: "See previous"

Prós: "Great crews, excellent customer service"

Prós: "The crew was amazing and extremely helpful!"
Contras: "The food could have been better"

Prós: "Crew was nice."
Contras: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Contras: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"

Contras: "Baggage check in was stressful"

Prós: "The crew was friendly!"
Contras: "Once again no vegetarian options."

Prós: "Plane was new, and seatback screen responsive and functional."
Contras: "Economy seats not very comfortable, very tightly packed together"

Prós: "The transfer times were excellent"

Contras: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Prós: "Food was ok."
Contras: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Contras: "Thanks"

Prós: "Flight was on time."
Contras: "Food could have been much better in comparison with other airlines."

Contras: "shuttle from terminal to plane takes a long time. Flight left late"

Prós: "The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful."

Prós: "The Air France service was ok. Got me to my destination on time and alive."
Contras: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Prós: "Cheap ticket"
Contras: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Contras: "Flight was delayed by 1h30min, so we arrived very late"

Prós: "I like traveling with AirFrance in general."
Contras: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Prós: "I liked the food, the crew, the service"
Contras: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"

Prós: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Contras: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Prós: "The crew were nice."
Contras: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Contras: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Prós: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Contras: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Prós: "Crew very professional and nice food Boarding process well organized"
Contras: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Prós: "Good boarding procedure."
Contras: "Nothing much to add for a short journey."

Prós: "the Airline"
Contras: "The Airport, Security, Boarder control."

Prós: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"

Contras: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Prós: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Contras: "Bottom seat cushions could be a little more comfortable ."

Prós: "No issues, quick trip, friendly staff, comfortable ride..."

Prós: "Airplane staff were good"

Prós: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Contras: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."

Contras: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."

Prós: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Prós: "The boarding process was smooth and the crew friendly. Flight ran on time."
Contras: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."

Prós: "It was clean The crew was very kind Food was very good Flight was on time"
Contras: "Seats were exceedingly close Screens for entertainment were small and game controls were difficult to use"

Prós: "Movie selection was awesome! Food was good too."
Contras: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Prós: "Spacing was ok"
Contras: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."