Encontra voos baratos de Aberdeen para Lisboa

Contras: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Prós: "Absence of food"
Contras: "In flight service"

Prós: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Prós: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Contras: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Prós: "Comfort"
Contras: "Wifi on klm"

Prós: "The crew was very kind"

Prós: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Contras: "I flew economy and all was good and appropriate to the level."

Prós: "Confort and kindness"
Contras: "It was too cold"

Prós: "The socks offered in business were comfortable and nice looking. The red wine was good."
Contras: "The food was just average and the seat not too comfortable"

Prós: "The aircraft"
Contras: "No overbooking next time!"

Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"

Contras: "They left my bag off the plane. Ridiculous."

Contras: "Delays, took my hand luggage into the hold,"

Contras: "The plane was very hot"

Prós: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Prós: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Contras: "Not having to walk outside in Edinbur4gh to board the flight."

Contras: "The flight was cancelled and had to be rerouted on United Airlines."

Prós: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Contras: "Less legroom, storage space, bad food, few movie options."

Prós: "We got to Amsterdam on time"
Contras: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Contras: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Prós: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Prós: "Friendly hostesses"
Contras: "Flight was delayed 3 hours"

Contras: "Nothing special"

Prós: "Very friendly and helpful crew."

Prós: "punctuality of boarding and flight time"
Contras: "attitude of crew in business class: no sense of true hospitality"

Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Contras: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Absolutely nothing!"
Contras: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Prós: ".Very much on time with pleasant service."
Contras: "Can nit find much fault fir a short run!"

Prós: "The flight crew was nice. Plane departed/arrived on time."
Contras: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Prós: "Just great crew."
Contras: "Not comfortable at all and will not book KLM again."

Prós: "on time, and with snow"

Prós: "Service impeccable!"
Contras: "They have one line of executive class after the kitchen and toilet, is very noisy."

Prós: "Thankful for coffee being served without charge. Not all airlines do that."

Prós: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Contras: "Nothing!"

Prós: "Very little if any."
Contras: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Prós: "Wider seat than most business class"
Contras: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Contras: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "No chargers or tv on planes"
Contras: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Prós: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Contras: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Prós: "Free wee cake."
Contras: "Nothing in particular."

Prós: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Contras: "No complaints at all."

Prós: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Contras: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Prós: "Friendliest economy class service I've ever encountered."

Contras: "Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS"

Contras: "It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding."

Prós: "See previous note about lost bag."
Contras: "See previous note about lost bag."

Prós: "Nothing."
Contras: "Please see statement from SFO-> CPH flight."

Contras: "SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal."

Contras: "at least offered free water."

Contras: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."

Contras: "Seat was super narrow."

Contras: "On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!"

Contras: "Luggage fee were outrageous."

Prós: "My flight has been cancelled"

Prós: "USB charging port in the seat."
Contras: "No complementary snacks/food; no entertainment; late and unorganized boarding -- Felt like a (higher priced) ryanair flight."

Prós: "USB charging port on seats"
Contras: "No food, rude crew, no entertainment"

Prós: "Amazing crew"

Prós: "N/A"
Contras: "I was unable to make it to copenhagen due to missing my connection"

Prós: "Thre movie selection was great The crew was great Some of the food (in each meal) was good"
Contras: "Parts of each meal were great, parts were gross $4 for a can of soda? Really???"

Prós: "The stand was really kind."

Contras: "Got asked to leave my seat in row 3 for one further back because I couldnt pull up my ticket mid flight to show it was my seat. Their system had me in another row so I missed out on the extra service offered to that row."

Contras: "Flight to Stockholm was cancelled. SAS Provided no informaton on the steps for re-scheduling my flight. I had to call the SAS headquarters in Stockholm before receiving any guidance on what to do next. All service attendants ditched the ticketing desk leaving one poor employee to answer questions for over 70 disgruntled passengers. Very very very poor communication. Luckily I was finally able to book a flight using another airline after waiting on hold for 20 minutes with the regional customer service provider."

Prós: "Everything about the flight was wonderful except baggage claim, in BOTH directions."
Contras: "It could have been the perfect trip, but I am not sure why SAS baggage handling is so mediocre. In both the flights from EWR to OSLO and back, every aspect of the trip was super, except for the wait for baggage. In Oslo, I estimate having waited at least a half an hour at the carousel before the bags started showing up, and the same in Newark. We had long cleared Immigration, which normally is not a speedy process, and yet still had to wait at least 20 minutes for the FIRST bag to appear on the carousel. Most annoying, particularly after a relatively long flight, and especially for transfer passengers who needed to recheck their bags to continue to other destinations."

Contras: "Was overlooked by the pursor a couple times - he probably had a lot on his plate. Also, the "snack" at the end of the trip was sorely lacking! Especially for a 7 hour flight. The bathrooms were gross & out of toilet paper. And it seemed like one was locked constantly...?"

Prós: "Nothing"
Contras: "Everything, the service was terrible the food was terrible, we will never fly SAS again."

Prós: "On time, clean aircraft not too full!"
Contras: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"

Prós: "A good and safe flight"
Contras: "I'm very dissapointed about SAS food-service. One can't get even the simplest Bisquit without playing. Most other companies I fly with serve food for Free."

Contras: "Delay, no place to sit and wait"

Prós: "I am vegetarian with no egg fish or meat. I didn't get any choices"

Prós: "Quick, efficient"
Contras: "Older plane, entertainment, & food"

Prós: "A female pilot! Nice crew. Clean bathroom."
Contras: "No complimentary peanuts or cookies! Paying for soda or juice. Very tight legroom. Window wouldn't close."

Prós: "Pleased with everything."

Contras: "We paid over $75 for each piece of checked luggage. We could have saved 40% by pre-purchase but were not warned when purchasing our flights for almost the same price as the cost of the luggage."

Prós: "The flight was very comfortable. I came to know this after I feel asleep instantly after take off."
Contras: "N/a"

Prós: "Entertainment, food, seats!"
Contras: "We chose seats on the same row as grandparents and had preprinted boarding passes at home. When at check-in desk to drop off baggage, the employee printed new passes and change the seats row for the 4 four us, which made us be in a different row than grandparents. I did not notice until we boarded the plane."

Prós: "At least on long-haul flights SAS Plus is quite nice, much closer to business class service than your usual premium economy offering. Real silverware, good drinks, pretty good food, plenty of space and a nice blanket and pillow. The lounge in Copenhagen is quite nice too."

Prós: "The plane was full and coming out of a very busy airport but the crew managed to make a good and stress-free atmosphere"

Prós: "The cleanliness"
Contras: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Prós: "The seats were comfortable. Two meals offered for the 10.5 hour nontstop flight between San Francisco and Copenhagen."
Contras: "A little more leg room. Ability to change seat once reservation made online. The SAS website does not show your seat relative to entire place seat availability. Would have liked 24 hour customer service by phone option. They are actually closed for phone calls at night."

Contras: "I was charged 500 DKK (about $80) to check a single suitcase. I was assuming an allowance of one bag on an international flight - I guess I should have read the fine print. What was most annoying though is the fact that the bag didn't even make it to destination (on a direct flight, this is hard to accept)."

Prós: "The constant service provided by the flight crew. The food was excellent and even got a free beer. The inflight entertainment selection was abundant, did not even have to listen to my music. Very friendly crew."
Contras: "I understand coach is coach, but it was a little tight for my height."

Prós: "Temperatures was good not very hot. Has a handicapped bathroom."
Contras: "Cabin light was only slightly dimmed during the 8 hrs flight. Then instead of gradually brighten the light. They just flip the switch to full blast. I think they are trying to sell you more duty free than letting their customers rest. Not ok!"

Prós: "It was perfectly On schedule, the plane was very clean,"
Contras: "Pilot was not easily understood, boarding was a nightmare"

Prós: "Easy boarding"
Contras: "No food option, Drinks are not free(international flight), no toilet paper"

Prós: "short - efficient"
Contras: "no problems"

Prós: "I am angry about the inability to contact a SAS person."
Contras: "You think I should of gotten frustrated on my vacation!!!"

Prós: "Quick boarding and unboarding! Made up the time when we left a little late."
Contras: "Didn't get a little back of pretzels ;)"

Prós: "There seemed to be a little more leg room on this flight compared to the flight from IAD to CPH on 6/26/16."
Contras: "The movie choices weren't nearly as good as the flight from IAD to CPH on 6/26/16."

Prós: "The plane was relatively quiet"
Contras: "I am 5' 10" tall and I could not fit into my seat. Reserved my tickets almost a year in advance and paid twice the normal fare to have an emergency exit row, instead got the row in front of it that has no reclining seats!!! SAS's cramping passengers into a sardine can strategy really hit a new low."

Contras: "Were informed about the cancelling of our flight 48 hours into the strike. Had to take another airline."

Prós: "Not full- middle seat in coach was empty. Newish 737-700, nice crew. Seats were reasonably comfortable with decent seat pitch."
Contras: "Meal (chicken) was inedible- and I am not fussy about airline food. The in-plane entertainment system is not activated (nor on my return flight), so they hand out i-pads with a very limited movie/TV show selection- one more piece of electronics to handle. Would have been difficult juggling, along with work computer, etc. if all seats were filled."

Contras: "Most other airlines recognize their top tier members - even if they occasionally fly economy. SAS does really NOT"

Contras: "Configuration of the actual plane was different than the one presented when I downloaded boarding pass and seat selection to my iPhone."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Prós: "Early departure and early arrival. Everyone was very friendly."
Contras: "We had to wait for staff to come and check in baggage."

Contras: "Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle"

Prós: "not much"
Contras: "Equipment change from A350 to very old 777. Long delay."

Contras: "Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents."

Prós: "Seats and crew great boarding was a nightmare"
Contras: "Better boarding patrol"

Prós: "seat was not comfortable as it was economy. staff was decent."
Contras: "friendlier staff, better food options"

Contras: "Nothing different from budget airlines nowadays apart from high price of flight, which is what it is all about really. Felt like a Ryanair flight for 4 or 5 times the price. Could have been SOMETHING complimentary to justify price."

Contras: "Wi-fi."

Prós: "It was a short flight"
Contras: "Enough room to sit. The worst cramped seat I have ever had to fly in."

Contras: "Our flight was delayed an hour out of Denver and then 4 hours delay out of London to Lisbon. And, after that long delay they didn't even offer free water."

Contras: "When we boarded the plane it was a bot chaotic, quite a few people were sitting in the wrong seats (including someone sitting in mine). There was also a delay in departing because of weather (which isnt the airlines fault) but maybe a complimentary bottle of water would have been nice."

Prós: "Staff"
Contras: "Feeling like one of many cattle funnelled through an already over-capacity system."

Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"

Prós: "I got up to use the toilet after we were allowed to leave our seats then the next thing I knew we were getting ready to land! Qiuck journey amazing!"
Contras: "The quickness of the journey"

Prós: "Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?"
Contras: "Delays! Delays! Delays!!"

Contras: "The AA flight from NYC was late arriving at Heathrow, causing me to miss the connection. AA/BA was very good about orienting me to the new plan, but the delay was very inconvenient and being in the last row of the newly arranged flight to Lisbon was downright unpleasant."

Prós: "Decent snaks. It gets you there."
Contras: "It’s your basic flight from A to B. Nothing fancy."

Contras: "Was not offered a drink whole others around me were. Don't know why."

Contras: "Inept staff throughout at Heathrow. Sat on the plane for half an hour while they located someone ‘qualified to open the door’."

Contras: "This flight boarded late without any notice to passengers which caused us to be late into our connecting flight."

Contras: "Delays delays and delays"

Prós: "Nothing"
Contras: "No free snack or drink, noisy plane...couldn't hear stewards, and VERY uncomfortable seats...."

Contras: "Overbooked. Bumped off - next flight more than 7 hours later."

Contras: "The crew were spread thin and not particularly helpful. We were charged for drinks that are usually complimentary (water and ginger ale) and when the credit card slip needed to be signed, my partner's ginger ale was spilled. The attendants couldn't be bothered to give us more than two cocktail napkins to clean up an entire can-worth, and did not offer to replace the drink. I had to dig into my bag to try and find napkins because there was soda covering the tray as well as all over the seat and his lap. I've always had positive experiences on BA flights, but sorry to say this one was sub-par."

Prós: "Seats were somewhat spacious."
Contras: "This flight was also delayed twice. Once because the pilot was sick and again for weather. We sat on the tarmac for an hour. No food or drinks were served."

Prós: "It was a very typical short hop flight"

Contras: "Unfortunately BA have turned into a budget airline experience at higher than budget airline prices."

Prós: "Nothing"
Contras: "Very irresponsible staff and customer service. The flight got delayed due to technical reasons and the havoc after that is beyond explanation. Wish there was zero stars to rate"

Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."

Prós: "Great to sit in upper deck"

Prós: "The flight was pretty standard in most ways, nothing too great/too bad."
Contras: "The food service was horrible. After dinner service, that was it. I didnt see anyone in the aisles with water. But the worst was in the am (this was the Chicago to London flight) there was nothing offered before landing. My experience is that there is usually tea/coffee/a light snack. But not even water was offered. I have told this to a number of people to get their opinion. Everyone is surprised. On the flight from London to Lisbon, nothing but tap water was free."

Contras: "No meal included on my second leg of my trip..had to pay for it...but my booking confirmation clearly indicated meal included. Misleading and will never travel with BA again."

Contras: "Charged us for food and even soft drinks on an international flight! I haven't experienced nickel and diminig like this on a n Major carrier like this."

Prós: "Cabin crew"

Prós: "There is nothing to like. I paid for three return tickets from Amsterdam to London. My family and I were at airport and couldn't get on the flight. Even return trip wasn't honored. I made a mistake by choosing this carrier and would never do this or even recommend British Airline to anyone. . What disaster."

Contras: "Absolutely no free snacks other than tap water (!) Food supplies for purchase ran out of sandwiches and sparkling water by the time they reached my row."

Prós: "Liked club class seats!"
Contras: "If BA wants to do business in USA, perhaps they might consider that many international travelers use Global Entry and TSA precheck services. It's not nice showing up and taking your shoes off and fumbling through your carry on to consolidate liquids without being forewarned!"

Prós: "quick luggage delivery in Lisbon"

Contras: "Ma gestao expectactiva dos passageiros. Voo atrasado resultou na perda do voo de ligacao"

Prós: "Nice crew and modern aircraft"
Contras: "I do this flight every year at this time and now BA actually charges you to choose a seat - on top of the (not cheap) hand luggage fare. And there was no apology for the delay."

Prós: "Very full flight but all went efficiently and smoothly. Staff excellent as usual."
Contras: "Nothing I can think of."

Prós: "The food was elevated and we were fed twice on our 9 hour flight! The beverage service was also provided often with a good assortment. I loved that there were new release movies available for free. The staff was friendly and available. If I were to do another long flight like that, I would seek out British Airways."
Contras: "Nothing to complain about"

Prós: "Cabin crew were great -- personality and lots of fun. Plane seemed relatively new too."
Contras: "BA service is basically Ryanair now, but more expensive."

Contras: "The boarding gate was not posted until 25 min before plane was scheduled to depart, the departure was 20 min late, Customs at Lisbon took 1.5 hours for a simple stamp on my American passport. The aircraft was packed full, not even water was offered without charge, the service even at that was barely fast enough to make one pass of the passengers before landing, the aisles were continually blocked with service carts selling so how are you supposed to make a bathroom break?"

Prós: "Quick flight. Nice crew"
Contras: "The fact that there was no free food and drink on the flight."

Prós: "Liked the private bin to hold personal belongings in."
Contras: "Paid $81 used for a twin seat and they assigned the second seat to another traveler without refunding my $81 dollars. The passenger was over 6ft and large taking up a large amount of space."

Contras: "Waiting an hour and a half in the customer service line when you make it in time for your flight but they won't let you on your flight two make your connecting flight it was still on the ground they didn't hold it. There were more than 10 people on my flight that missed their connection. I planned a two-hour layover thinking that would be plenty."

Prós: "Basic flight, no food/drinks. direct flight. no personal tv."
Contras: "they lost my bag, everything was in there. Had a direct 3 hour flight from london to lisbon, so checked in my luggage with everything in there."

Contras: "more space and be able to recline"

Contras: "They lost my suitcase"

Prós: "The flight was on time"
Contras: "Counter, and check in, long lines, a lot of people, time spend, and also if the flight didn’t have food you must communicate it."

Prós: "The crew was very cordial and professional"
Contras: "The boarding was crazy. They called group one and met anyone board and the said all other groups. I was In premium economy and wanted my group 2 that I paid extra for. Also you must use their special earphones which they collect 45 minutes prior to landing. It sure I’ll do premium economy again. I don’t se me the benefit"

Prós: "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Contras: "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."

Contras: "If kayak didn’t take me to a page where the reservation was different than what I agreed on. Not even close to what I had selected, leading me to believe I was booking a trip on the days I chose and then not realizing it was incorrect until my trip was starting. This is the last time I use kayak."

Contras: "The check in process is terrible and very inefficient."

Contras: "Mucho frío y baños muy sucios."

Prós: "The flight went as expected. there were no surprises."
Contras: "?"

Prós: "Not much to like."
Contras: "The crew at the gate needs a serious lesson on customer service. They are the rudest people ever and can’t speak an ounce of English. They give a bad impression towards Spain in general and the courtesy provided within. There was no entertainment onboard and no food/drink served."

Prós: "We almost lost the flight because of long lines at customs and the crew waited for us and let us board the airplane."

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Prós: "Gate was extremely crowed and disorganized. Non-European citizens must present passport. That requirement should be clearly stated."
Contras: "Travel notifications should mention documentation requirements."

Contras: "more comfortable seats and space, better food"

Prós: "The crew was good. Seat is ok, not very comfortable."

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Prós: "Got In ahead of schedule"
Contras: "The boarding process"

Prós: "It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time.."
Contras: "It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening."

Prós: "It was IBERIA Flight:"
Contras: "It was IBERIA Flight:"

Prós: "Not a goddamn thing."
Contras: "The boarding was a cattle care, atrociously organized, took forever. They were asking the better part of ten dollars for headphones. No way to get a drink, as with the trip over, the chairback screens didn't work, and they never notified me by e-mail that you had to order food in advance. Not even a glass of water available on a 7 hour flight, that's actually a health hazard, should be illegal. No coffee or tea. The window seat I paid up for was about 8 inches from the window, so I couldn't even lean my head there. No in-flight magazines, or handing out newspapers , no entertainment available, just sitting there uncomfortably for 7 hours while the attendants huddled behind drawn and velcro'ed curtains doing nothing. A true disgrace. Avoid Iberia and their LEVEL subsidiary like the plague. Unacceptable in every way....and at least Ryan Air and WOW are cheap, this flight was full price. Total rip-off, never again."

Prós: "I had a problem finding ticket number for a return ticket. It took an hour at boarding but Iberia rep. found it and saved the day. She really cared and got the job done. Can't say enough about this Argentine rep. Also this was an international flight and they did Not hassle us about the weight of our carry on. Last year Etihad weighed our purses with a bathroom scale at the door of the aircraft. Outrageous. Slowed boarding for over an hour and cost passengers an average of $150 - $320."
Contras: "Food was terrible all around. Didn't pass out water during 11 hour flight and all the "good" movies didn't load."

Contras: "I bought my tkts a moth ago. And when arrived to VLC airport i have no seat ans they put me on STB. NOT GOOD /("

Contras: "I had to call Kayak to get the confirmation code to check in online, as this was not provided by Kayak in their receipt for the eticket. Otherwise the flight was fine."

Prós: "Smooth travels , good on board service , clear directions , clean"
Contras: "No negative complaints"

Prós: "Same as the first flight. Great luggage transfer."
Contras: "Middle seat"

Contras: "Crew couldn't say if there was or was not meat in the meals."

Prós: "First time flying El Al. Hopefully my last. They delayed the flight to give three people - two of whom were ladies iver the age of fifty - intensive security screens. I was given one as well. They took my laptop, one of my pbones, my tanlet, and my headphones. This would havr neen bearable if El Al invested in its cabins, but that doesnt seem the case. The headphones provided were similar to models from the 90s (and worked just as well), there was no individual screen for entertainment, and the seats were exceedingly cramped. At least the Wi-Fi was free."

Prós: "Flight to our destination: sat in exit row for extra cost. I was freezing cold and was told no extra blankets. Also staff were rude and unhelpful telling us to remove all things from the floor for take off and landing ( which i accept is the policy) but since we had nowhere to put them except on our laps (she’s, books, sweaters pocket book) as there is no seat in front for an exit row to put under. The staff member kept saying “up, up” motioning with her hand, but made no offer to assist us in finding overhead space. Upon our return flight, our pre booked exit row seats were switched on us right before boarding in a rude and matter of fact wayand my husband and I were separated one on either side of the aircraft. When we queried this, we were told it would be up to us to switch with the person sitting next to us. Overall very disappointing. I would not fly Iberia again."
Contras: "See above"

Contras: "Barcelona to Madrid... got the TB section. Chorus of coughers in these days."

Contras: "My USB connector didn’t work"

Prós: "On time, Very professional crew."
Contras: "Could not do online check-in."

Prós: "Nice newer plane Both USB and power ports"
Contras: "There was a horrible stench of sewage much of the flight Meal choices were very limited Entertainment was pretty limited The wifi has a 200 MB limit -- I blew threw it despite spending 30 Euros -- that's never happened to me before One of the flight attendants was really out of it"

Contras: "movie selection very poor"

Prós: "Nothing in particular. Very standard."
Contras: "Before boarding, crew member had each of us throw our carry on luggage through a hole in the wall (no, they didn't help), down a chute (yeah, a slide... not a motorized belt or anything), watching our luggage hit the ones below. No one was below to catch them, and we saw them slamming into each other, some falling on the ground. Highly disturbing!"

Contras: "Our luggage did not arrive. They told us it was sent to another city by mistake and that they would get it to us as soon as it arrived. It's a long story but we didn't get the bag for a week. We called multiple times and got very little help. We finally got the bag, but had to buy new clothes to get by in the meantime."

Contras: "Seats too close together for any kind of comfort level"

Prós: "We left on time."
Contras: "We had to move to a different gate on arrival and that was an additional hour waiting. Felt like a sardine, absolutely no leg room. Had to pay extra to book a seat on an international flight."

Prós: "Nothing"
Contras: "The flight crew only cared about their first class passengers."

Prós: "Reclination system, closer and closer to the AVE, is an advantage. Although still to improve how not to disturb the passenger behind you."
Contras: "Boarding was messy. We barely fitted in the waiting area. Food quite crappy, especially breakfast."

Prós: "I liked the Crew they were very patient with all the passengers. They were bunch of really annoying kids in front of me and handled them very professionally."
Contras: "I didn't like that I could not control the air in business class. I spent good money to sit up there and I would expect to have control of the air because I had a 11 hr flight in a 90 degree plane. It was really a uncomfortable. Also I didn't like that their was no sporting events or cooking channels to watch on my flight and the movie selection were horrible."

Prós: "Crew was nice."
Contras: "We had paid for reserved seats. When we got to the gate they were not there. Got bad seats to fly six hours. Left an item on the plane. No help tracking it down. No one would give us a phone number or how to go about locating it."

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Contras: "No space between seats, myknees barely fit. Fortunately no one was next to me. No complimentary drinks at all, not even water"

Contras: "Very limited room to move. Rather impersonal"

Prós: "Nothing"
Contras: "No free snacks or drinks"

Contras: "Waiting for luggage at JFK."

Prós: "Efficient, friendly crew"
Contras: "Rather boring meals Poor flight-following software"

Contras: "Cabin crew very unhelpful and unfriendly. Food terrible. Entertainment very lackluster and obscure."

Prós: "A simpatia dos profissionais do avião"
Contras: "Quando cheguei ao aeroporto de Gartwik fui até ao guichê da easyget pedir uma informação sobre o meu voo por volta das 5h55m e fui estremamente mal atendida por as funcionárias uma delas até me perguntou se eu não tinhas olhos para ver o placar não me deu a informação que eu pedir não foi nada educação povo sem educação nada profissional"

Prós: "Cumprimento dos horários. Antecipação da hora de chegada."
Contras: "Voo com alguma turbulência. Só deram o aviso uns 10 minutos após ter começado."

Prós: "Crew was very nice and the plane was comfortable"
Contras: "There were no outlets nor entertainment, and boarding was a little long"

Prós: "Right price."
Contras: "Crowded and not organized."

Contras: "Announcements at gate..only one long line..didn't know what was boarding.."

Prós: "The price, the crew"
Contras: "The terminal without air conditioning in Bordeaux was a mess, due to construction and size. It felt I was being penalized for using a low cost airline."

Contras: "o voo ter partido e chegado a horas e não com um atraso de mais de 2h"

Prós: "On time"
Contras: "Charles dGaul airport security was redundant and slow. A more cohesive flight change would have been better."

Prós: "Embarque"
Contras: "Espaço entre cadeiras e atraso no voo. Bagagem demorou muitotemoi a chegar"

Prós: "Pontualidade"
Contras: "Espaço entre cadeiras"

Contras: "atraso de 2h no voo, sem nenhuma indicação por parte dos assistentes de terra. serviço pós venda terrivel, sempre a desresponsabilizar de todos e quaisquer factos. nao volto a contratar serviços a esta companhia."

Contras: "Sair a horas"

Contras: "Receberem a minha bagagem de mão na porta do avião"

Prós: "Voo confortável tripulação simpática, aterragem muito suave"

Prós: "A simpatia da tripulação."
Contras: "Estar a espera mais de uma hora para sair de Paris."

Contras: "O tempo de embarque, ou seja, depois de passar a porta de embarque, muito tempo à espera para entrar no aviao"

Prós: "Acho ridículo não nos oferecerem nem 1 chiclete na viagem"

Prós: "We got to Lisbon in one piece. Comfortable during the flight. Well behaved neighbouring passengers."
Contras: "Although the flight is actually good, my overall experience is still poor due to the boarding crew at the gates. If anything I want to make an official complaint on how poor the services were towards other passengers and us. I will do this in the week."

Contras: "Escolhi a easy jet porque considerava que se diferenciava das outras low-cost. A péssima experiência de autêntica caça à bagagem extra por um funcionário dedicado exclusivamente a essa função na fila de embarque provou-me que afinal estava enganado. Deixou de ter a minha preferência."

Contras: "Assento desconfortavel para dormir."

Contras: "Airport - took way way too long for security. I had to rush which was v v difficult as I have a Prosthetic right leg!! Plus security took away my aftershave but yet allowed a lady to bring in a 500ml skin cream!?!?"

Prós: "Flight crew was very friendly"
Contras: "Ground crew did not do a good job with the boarding process and even with speedy boarding it did not work well."

Prós: "Emergency seats with space to stretch the legs."
Contras: "Only one hand luggage"

Prós: "Friendly crew - given access to visit the cockpit as we were delayed for 2 hours. Pilot and copilot happy to show the cabin and answer questions."
Contras: "Check in and bag drop took an hour and we were finally rushed through passed other passenger seat to get us to the flight. We boarded fairly quickly and once all boarded we were told the flight will be delayed for 2 hours. They gave us water and access to the cockpit as stated above. Eventually we took off after 2 hours. We waited another 2 hours for food to be served only to find they had run out of everything accept crisps sweet and drinks. Having left the hotel at 8.30 to get to the airport we very hungry and obviously not happy at this situation to say the least. Pringles and a twix didn’t quite do the trick."

Contras: "Didn’t even get to take this flight due to our first EasyJet flight being delayed."

Prós: "Everything went to schedule and the crew dealt with an illness emergency without fuss and I am sure more than half the passengers never knew about it."

Prós: "Normal."
Contras: "Devter um atraso superior a 1:30"

Prós: "Flight was exactly on time. The plane was bigger than expected with more room and a lot of overhead bin space."

Contras: "Terrible customer service. Staff is very poorly trained and just lacking in every regard, from those attending to baggage check to those supposedly assisting with customer service. The airline takes no responsibility for the actions of their employees and leaves everything at the expense of the customer, even when the airline / it’s poorly trained employees are to blame. They left me stranded in a foreign country overnight with no accommodations and just complete and utter disregard for what had actually occurred. By far the worst experience I have ever had with any airline, ever. Beware. Their rules for checked baggage are ridiculous. Nothing is worth the money. I spent less on a 4-star hotel the night I was stranded than the airline charged me to check my bag. I initially paid $107 online to check my bag which was insane enough as is, but despite the fact that I had already purchased the extra large checked-bag option, I was charged an additional €80 at the airport since there was apparently no record of me purchasing the XL bag option (except for on my flight invoice as well as on my bank statement, of course). As a result, after seeking assistance from multiple employees—each of whom couldn’t have cared less—and paying the additional fee, I missed my flight (which was a CONNECTING FLIGHT) because they finished boarding early / closed the gates early. Their lovely cutomer service then proceeded to tell me (as I embarrassingly wept and sobbed), that I must purchase a new flight ticket, before also happening to mention that seeing as though it was almost 12pm, they were doing me a favor by waiting for my decision since I was delaying them from leaving work, as it was the end of their shift. All in all, because I missed my connecting flight, I then missed another flight, as well as a train I previously booked. I not only had to purchase a new flight, but also a hotel room, a taxi to the hotel since the airport hotel was fully booked, a taxi back to the airport from the hotel, and another train ticket, in addition to the obvious necessities such as food and water. All without even an apology from the airline. To make matters worse, once I was finally on the newly booked flight, I was not offered a single refreshment. No food, no beverages, and in fact, was actually ignored by the flight crew as they served everyone around me. EasyJet turned my long 16-hour journey into an exhausting and overall miserable 72+ hour journey due to their complete insolence. Never again......"

Prós: "Very quick and pleasant journey"
Contras: "Nothing all good"

Prós: "Great flight and glad we upgraded our seats to XL and crew were brilliant."
Contras: "Gatwick Airport North very congested and very dirty in eating areas."

Contras: "We were stopped and told that we had to repackage because my small shoulder bag and my wife's purse were too large and constituted more than one carry-on. We repacked as best we could, considering our suitcases were full already. Not good enough! We were charged sone 70 euros extra. As our bonding proceeded we saw more than several people with larger backpacks and purses than we originally had. Never again for easyjet!"

Prós: "Nice cabin crew"
Contras: "Delay due to late arrival then deicing. Food expensive and not much legroom."

Prós: "I liked the way I was treated when i went to drop my luggage."
Contras: "I think that when the customers buy ticket they expect to have meal included. At least I've felt that way. I hope you to improve this service."

Prós: "Arriving"
Contras: "No controls on boarding, no reason for SB it was agree for all! Problems for family’s with baby buggies! The boy controlling the door was useless! I hope trip home is better?"

Contras: "Cancelled flight"

Prós: "The plane departed and arrived on time. The onborad crew was fine as well."
Contras: "The ground staff of easyJet were horrible. During boarding, my girlfriend was instructed to fit a carry-on on the "bag size check thing" and it didn't fit (barely). We we're forced to open the bag and put some of the clothes on to make it fit (the most unnecessary thing, since we're carrying the same weight and volume on the plane anyway). If this was not bad enough, after that, we had to check in the luggage anyway because there was no space in the cabin (making the whole process of removing stuff from the luggage even more irrelevant since volume is no longer an issue). EasyJet goes out of their way to inconvenience its costumers so we are forced to pay more to not be harassed by the staff and their random policies. The flight itself: no leg room and no entertainment."

Prós: "The check-in and boarding were cery quick"
Contras: "The place seats were a bit dirty"

Prós: "Do atendimento das hospedeiras"
Contras: "De ir na cauda"

Prós: "Glad that there are so many options on EasyJet"
Contras: "Staff at checkin desk in ZRH are a bit abrupt with customers"

Prós: "Uma equipa excepcional, simpáticos e muito eficientes."

Prós: "Forget the flight, think where you’re heading!! Old Lisbon, Chiado, is well worth a visit. Almost seems like time stopped with all the architecture. People are friendly and not too pushy while selling you intems. Well worth a visit as a city break. B&B €25 for two per night!!"
Contras: "What would you expect from a great name? Still have to be disappointed! But while in Lisbon learn some words in Portuguese. They’re essential. If they see that that you’re making an effort, they’ll appreciate it more. Speak in foreign and straight away your price rises!"

Prós: "The speed of boarding"
Contras: "Other passengers that kept trying to bring more than one item on board"

Contras: "They didnt give me to carry laptop bag too. Only one hand carry include."

Prós: "PONTUALIDADE SERVIÇO"
Contras: "NÃO APLICAVEL NESTE VOO"

Contras: "It was charged me 60 euros for a small bag with laptop. Next time i am using other company."

Contras: "Due to a late arrival in Mykonos by Eastjet caused me to miss my next Easyjetflight to Berlin. This left me stranded in Gatwick for 24 hours and I had to pay a fare increase on top of it! That's total BS! I had to stand in line at customer service for over 45 mins only to be told that there was nothing they could do. Gatwick is freezing cold and I was forced to put on many layers of my clothes just to prevent freezing. It was suggested that I get a hotel room. I was on a tight budget and couldn't afford a hotel, so I was forced to sleep in the terminal. I had a hotel reservation in Berlin for the night that I slept in the airport and lost a day and a half of mt vacation that I can't recover. All in all it cost me an additional 70 euros to re-book as well as $150 for my hotel room and 20 euros on cheap airport food. Im really pissed!"

Prós: "NOTHING!!!!!"
Contras: "They charge 47Euros for Hand Luggage if you don't pay for it when you check in. You are only entitled to one personal item (your purse or small bagpack). Read their website carefully before booking. They charge you for everything- even a cup of water. I booked travel for someone who needed assistance, but the lady at check in counter was too busy scolding me about all their rules, that she never got wheelchair for us. It was the WORST EXPERIENCE EVER. I don't recommend this airline for folks traveling from the USA with lots of luggage. This works well for Europeans making short weekend trips that are less than 1hr to destination. There are better, friendlier airlines on the market."

Contras: "pagar 3 viagens que não fiz ter um voo cancelado e não ser reimbolsado pouca informação não ter acompanhamento não recomendo não volto"

Contras: "Saídas de emergência a meio do avião praticamente inacessíveis em caso de necessidade, pois colocam lá bancos a uma distância 'normal'. Em caso de emergência, com as pessoas sentadas, algumas com as pernas compridas, é impossível sair por ali. Ainda por cima, aquando da marcação dos vôos paga-se uma taxa superior para ir num banco com as mesmas condições (espaço) que os outros. Terminal do aeroporto de Bili (Bordeaux) cláustrofóbico pois colocaram lá todos os viajantes, num vôo lotado, á espera que se pudesse embarcar. Saída do vôo atrasada em quase meia hora, recuperada durante a viagem; chegada a horas."