Prós: "The crew was amazing"
Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."
Contras: "Flight cancelled. Requested refund and was directed to my travel agency. Edreams was worst than useless: spent 10 hours waiting for them to pick up but no answer. JAL should allow the clients to bypass a travel agency in order to manage the flights. Otherwise we are hostages of the travel agencies."
Prós: "Everything"
Contras: "Connection time at Narita is too long"
Prós: "I volunteered when flight attendant asked if I would help in exit row responsibility."
Contras: "I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!"
Prós: "The crew always smiles and very accomodating."
Contras: "The main course could have been better or improve. I wasn’t satisfied with the taste."
Prós: "The crew was super friendly."
Prós: "We were seated together as a family even though we were not able to reserved any seat"
Contras: "Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal"
Prós: "The ANA crew at Haneda airport were very polite, professional, and very patient with me. However due to an online error between the ANA US website and the ANA JP website my confirmed seat on my flight was given to another passenger so I was kicked off. How this happened I dont know."
Contras: "Fix ANA US-JP online booking system."
Prós: "I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were."
Contras: "The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch."
Prós: "The crew was very friendly and cheerful. The beverage selection was very good and the food was decent. The on board entertainment is some of the best around. The boarding efficiency of JAL is the best I have seen."
Prós: "Complementary sake and great rice cracker snacks."
Contras: "Come around more often to collect trash."
Prós: "The flight crew"
Contras: "More space"
Prós: "The service are great!"
Prós: "I loved the Haagen daz ice cream. Loved that they have USB ports."
Contras: "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."
Prós: "Kind people, quality service. Very helpful. On time."
Contras: "Had trouble hearing instructions from flight crew since volume of the speakers was low."
Prós: "Very respe tful staff."
Contras: "Dirty restrooms."
Prós: "Great crew. I easy transfer!"
Contras: "Food was not great."
Prós: "Flight attendants were incredibly nice. Seats were comfortable enough. I appreciated the complementary items. Bathroom was spacious and had extra options I normally wouldn’t receive from an American flight."
Prós: "The staff are always very polite and professional. Food was fine (better the past years). Everything was punctual and orderly."
Contras: "The seats were extremely uncomfortable. The gray ones were much better (San Diego to Narita) in comparison."
Prós: "Space between the seats."
Contras: "Color of the seats."
Prós: "Lots of room, generous checked luggage policy, great airline."
Contras: "Nothing"
Prós: "Excellent service, excellent seats and comfort . Good food"
Prós: "Customer service was on point . Thanks Again !"
Prós: "Service was excellent!"
Contras: "It was a great flight!"
Prós: "Great tasting food, and nearly constant beverage service."
Prós: "Efficient and friendly service. Second time flying them, and will continue to fly JAL."
Contras: "N/A"
Prós: "Not many passengers so that I had empty seats and could lay down."
Contras: "Tv stopped working suddenly."
Prós: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Contras: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
Prós: "Seats were comfortable. Food was very good and snacks and drinks were offered frequently. Plenty of entertainment on the in-seat TV consoles. Gave me a pillow and blanket and the seat reclined a bit so I could sleep some. The airline staff were polite and helpful."
Contras: "Nothing, it was a very positive experience."
Prós: "The thing I value the most is customer service, and JAL did a great job! The crew was pleasant, always quick to respond to passenger needs and were interested in quality service."
Prós: "Friendly and helpful staff, excellent food."
Contras: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."
Prós: "Clean and nice staff"
Contras: "Seats separated from my friend for 14hrs."
Prós: "Awesome experience, nothing like any other. Will fly again."
Prós: "Service impeccable"
Contras: "Worst food in the industry. Barely edible."
Prós: "The flight's timing and airports are perfect for a short weekend getaway between Seoul and Tokyo. JAL service is also perfect!"
Contras: "nothing"
Prós: "Good in flight entertainment options. Great food and plenty of it. Service was top notch. No complaints."
Prós: "Service was amazing and made me feel like I was in first class."
Contras: "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."
Prós: "The fact that everything is included with the flight makes it very easy to fly with JAL. The staff was friendly and helpful when I was checking in. The agent tried her best to get me a window or aisle seat but was unable to. That didn't matter though. Airlines in the US should learn from them and treat their customers the same way."
Prós: "Nice"
Contras: "Nth"
Prós: "Comfortable and spacious for economy class. Very helpful staff."
Contras: "If I have to be picky the movie selection didn't seem great."
Prós: "Food and drinks"
Contras: "Nothing"
Prós: "Great staff and washlet toilets on board."
Contras: "I ended boarding last not one of the first as other airlines."
Prós: "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."
Prós: "Attendants were very supportive. Food was very good."
Contras: "Restroom smelled bad"
Prós: "Always on time!"
Contras: "Everything is perfect."
Prós: "During the flight the air hostesses we're constantly attending to passengers. Excellent flight."
Prós: "Flight was all good, entertainment is great."
Contras: "It took an excessively long time for baggage to come out and the local staff was unapologetic. Well over an hour after going through immigration. The service in Narita was significantly better. I'm American and have come to accept poor service, but I can't understand why passengers must pay for a cart to carry their luggage - especially on international flights, before any opportunity to exchange currency. Surely the airlines have some say in this..."
Overall experience is good. Except that the one of the assistant ground attendant during my check in is quite annoying when i asked her only one question, something regading the boardong pass. She should be more helpful and accommodating not arrogant.
Prós: "The plane was ghetto and old and there was only one tiny restroom for the entire economy class."
Contras: "A newer plane with more restrooms would be great."
Contras: "Chair isn’t comfortable."
Prós: "The seat was great."
Contras: "Overall, it was a great experience. Boarding is very fast compared to US airlines."
Prós: "Great service!"
Contras: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
Contras: "The boarding was substantially late. There could have been better communication about the delay. However, the plane still landed on time and the flight was quite comfortable"
Contras: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."
Contras: "Old Aircraft Interior, could be more comfortable"
Contras: "Seat cushion could have been softer"
Prós: "I liked the midnight flight out of LAX; got to sleep at a normal time and arrived in Japan in the morning ready to go"
Contras: "Not much"
Prós: "Food was good"
Contras: "Disappointed with some of flight attendants. ANA used to provide best customer service."
Prós: "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
Contras: "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
Prós: "Food and services"
Prós: "Food and entertainment has to be better."
Contras: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."
Prós: "Service by the crew and how boarding is organized by different queing lines for quick and more efficient boarding process."
Contras: "The personal entertaiment touch screen worked intermitently. When the touch screen did not work, i had to use the remote control to do what i want it to do. Boarding process experience can be improve with better sign for the queing lines and have boarding crew station at end of every quing lines to make sure all passengers are queing in the correct line."
Prós: "Economy seats were spacious and same size as Economy Plus seats of United. Clean. Crew was amazing, helpful and friendly."
Prós: "Very smooth boarding process and excellent, lovely flight attendants"
Contras: "None"
Prós: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Contras: "The food was horrible. The selections for movies is quite limited."
Prós: "Crew amazing and food very good."
Contras: "Crew woke us up 2 hours before landing, would ha e been great to sleep longer."
Prós: "The seat I selected was the first row of regular economy. It had extra legroom and received excellent attention by the staff for drinks. The arline served 3 meals and snacks on the flight. I felt like I was eating the entire trip. :)"
Contras: "The seats were quite narrow. Most of the rows behind had armrests that were able to raise and lower, but due to my seat selection, my row had the stow-away monitors in the armrests. The seats also didn't technically recline. The lower seat cushion merely moved forward, emulating a recline, but the seatback didn't actually move. It was not quite comfortable."
Contras: "Flight attendant didn't mention so well about drink service."
Prós: "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
Contras: "The seats are kind of flat."
Prós: "Aircraft menu and service"
Contras: "Aircraft seat pitch"
Prós: "Everything"
Contras: "The fact I had to come back to Canada from Japan. Canada is ghetto."
Prós: "Sturdy seat cushion for long flight, good food selection, and plenty of current movies to keep one occupied for hours. Over 8 hours of lights out for sleeping."
Prós: "Very helpful and accommodating flight attendants ... all with a smile!"
Prós: "Food was good also"
Prós: "Crews' performance was good."
Contras: "Full capacity ! Because of CODE SHARING ? = One Airplane for 2-Airline's Customers."
Prós: "Crew are nice, helpful and polite"
Contras: "Airport problems turned it into a very long flight. We circled around Narita for hours"
Prós: "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
Contras: "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"
Prós: "Great service"
Contras: "Film selection is ok."
Prós: "Flight attendants were very professional and ANA is a very organized airline. I would definitely fly ANA again."
Contras: "Flight was moved to6 am, 4 hours earlier than scheduled. Found out less than 24 hours before flight. ANA refused to rebook on an available flight leaving at the original time. Disappointed (and tired)."
Prós: "I like the food, service, and punctuality."
Contras: "Nothing I do not like"
Contras: "Limited number of movies"
Prós: "Very clean plane. Nice and comfortable. Staff was very friendly. Lots of leg room. The seat doesn't till back, but instead the seat slides forward. I wouldnt mind to fly again with ANA. Terrific entertainment system and movies."
Contras: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve"
Contras: "Very hard landing."
Contras: "Nippon kept the planes uncomfortably warm. Also, we were not in an exit row, but our seats still didn't recline."
Prós: "The food and disipline on boarding the passangers according to their classes"
Prós: "Ana is the best"
Contras: "Nothing"
Prós: "Attendants are helpful and polite. There is actually leg room in economy section. And they were on time on all 4 legs we flew with them."
Prós: "pleasant service. no surprises, delays , etc. thank you."
Contras: "why would they call it a 'hindu meal' if it includes meat?! pilot & crew a bit hard to understand when they spoke english - thick accent."
Prós: "Staff are very attentive and helpful; the entertainment system is top class"
Contras: "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."
Prós: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Contras: "Choices of food."
Prós: "I liked the plane! Beautiful and new, the Boeing 787 Dreamliner was a pleasure to ride in. Staff was as pleasant and helpful as they always are on ANA and despite the long delay due to an engine repair, the ANA staff conducted themselves incredibly professionally."
Contras: "It wasn't such a bad experience for me but the plane did have a mechanical failure and the part was not in stock in Cambodia so had to be flown in. That resulted in a 24 hour delay. The ANA staff were excellent and did take care of us well."
Prós: "Young, pretty, and charming stewardesses. :-)"
Prós: "Nothing really major to complain about but nothing that went the extra mile..."
Contras: "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."
Prós: "The boarding procedure is clever. After premium boarding the seats near windows board first."
Contras: "The on line check-in failed and no explanations."
Uma dos melhores links entre o Brasil e a Asia
Embarque não respeitam o cartão de fidelidade q tem prioridade são confusos e não adianta explicar .
Excelente opção para rotas para a Asia
Contras: "Crew on flight back to philly not as helpful"
Prós: "The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful."
Contras: "Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones."
Prós: "like all the crews. nice attitude and friendly. very helpful to your needs."
Contras: "selected our (3 in a group) seats 24 hours before. but in Doha, the ground crew named Mohammed changed our seats . usually in usa you need to ask if you could do that. but that guy printed the new boarding passes and then said we change your seats. i told him that was rude and not courteous to passenger. he had no answer."
Prós: "O vôo foi tranquilo, sem problemas ou imprevistos."
Contras: "A comunicação e orientações poderiam ser em meu idioma, mesmo que fosse uma gravação eletrônica, incluindo o menu da alimentação e o check in no balcão."
Prós: "Business class is the best"
Prós: "Everything normal as expected on an economy class nothing special."
Contras: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."
Prós: "crew was so kind and lovely with our daughter"
Contras: "food was fairly rough from Doha and the wine options in economy on all flights were terrible"
Contras: "Under 2 babies did not get enough milk They should have baby food items cereals, crackers or baby foods options"
Prós: "Tripulação muito atenciosa"
Contras: "Nao funcionou a tv"
Prós: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."
Prós: "Não há nada a comparar com a Qatar, atualmente."
Prós: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"
Prós: "Servico espetacular"
Contras: "It was too cold in the plane."
Prós: "Service and food were excellentpA"
Contras: "Announcement volume too loud"
Prós: "Seating and comfort is great, as long as you are not seated next to a 'larger' person or a person with restricted mobility. Not a fault of Qatar airways, but probably the norm in most international flights in Economy. Food was the best of all the airlines I have flown, and the correct temperature as well."
Contras: "Seat width could be a little better, but this is the norm, I would assume across all airlines."
Prós: "O serviço de bordo da Qatar é muito bom."
Contras: "O lounge de Guarulhos é muito simples, poderiam melhorar."
Prós: "The staff are great, the food is good."
Contras: "The seats are awful, especially on the 7 hour flight from Doha to Barcelona. Very narrow, marginal recline. Also the flight was very hot, my watch thermometer said 33° at one point"
Prós: "Atendimento muito bom melhor que outras companhias, Qatar faz diferença"
Contras: "Food and service and crew"
Prós: "Food was great Seats were comfortable Everyone was super nice"
Contras: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides. Qatar should revise their claim of most room in cabin - this 12 hour flight was one of the roughest I’ve had in a long time comfort wise."
Prós: "The service was impeccable, flights on time and the transfer easy!"
Prós: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"
Contras: "The flight attendant dropped a suitcase on my head when I was sleeping. I had terrible headache, nauseous, and dizzy with some really uncomfortable neck pain. The staff tried to get me to take medicines that I could not read for nauseous but I would not. They said they were prescribed by a doctor! What doctor. The flight was the longest worst ever! 14 hours - nothing to eat or drink! In addition, the head flight attendant said the baggage compartment over my head was a problem as it opens all the way down and bags fall easily out. The bag was easily 30 pounds and landed directly on my head. I suffered a concussion."
Prós: "Always fun flying with them."
Contras: "Nothing disposable about the airline but booling process gave me a headace"
Prós: "Very crowded flight but still had room. Amazing and and easy to use entertainment. Super friendly staff. Comfortable seats. Exactly what I have come to expect from this amazing airline."
Contras: "The food could use some work. It is still better than most other airlines but not as good as most high schools. However, you will not go hungry because they make sure that you stay and hydrated on their flights. I do dislike all the dogs that are allowed in planes. Now flights have babies crying coupled with dogs barking. Takes away from the overall ambiance that Qatar tries so hard to achieve."
Prós: "Loved the food and entertainment."
Contras: "Not enough leg room and space between the chair in front."
Prós: "All"
Contras: "None"
Prós: "The Plane was good but not updated with new data"
Contras: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"
Prós: "Atendimento, cordialidade , poltronas , entretenimento , simplesmente é tudo muito bem feito"
Contras: "Nada a declarar"
Contras: "The process of checking in is difficult because qatar codes are different from asiana, therefore I couldn't do an online check in."
Prós: "attentive crew food was good"
Contras: "old entertainment options little space to move about"
Prós: "The flight was on time. The crew was very accommodating. The food is better than some other airlines. The entertainment provided had a lot of choices I had an 8 1/2 hour layover in Doha. They booked me a short stay in a hotel at no extra charge. This included a car and driver to and from the hotel. It was a nice hotel close to the airport."
Contras: "I was sitting in economy. I booked too late to get any type of upgrade for extra legroom. For Economy it was OK, but cramped and hard to get comfortable on a 13+ hour flight."
Prós: "Onboard crew"
Contras: "Boarding process. It could start on time as printed on the boarding pass. If it is by zone, the provide a few minutes between the zones and adjust time accordingly."
Prós: "Good crew. Nice plane and amenities."
Contras: "Flight to was canceled due to engine issues. Flight home was canceled due to scheduling error. Issue resolved at check in, but caused stress."
Prós: "Could have done without the awful sexist ads they play on in flight entertainment."
Prós: "The crew was fantastic!! They saved this rating."
Contras: "Old plane. No power outlet, no wifi, entertainment system was glitchy... if it was not for the crew, this would have been the poorest u could get. Doha security and transfer were unruly, long, and a mess. Terrible experience there. Nearly missed connection. Dreading going through there on return flight"
Prós: "Desde o checkin, serviço de bordo, entretenimento, comida, equipe, tudo do mais alto nível. Parabéns para Qatar."
Prós: "Everyone on duty!!"
Ok Check in and boarding was horrible - every time 15 minutes delayed which was done 6/7 times Bags were delayed by 2 hours at Bali airport
Prós: "Crew was better and helpful"
Prós: "Some of the crew were friendly, certainly not all of them."
Contras: "Seats were uncomfortable, food was subpar. Paid extra for a “twin” seat and after this experience I think passengers should be paid extra to sit here."
Prós: "Not much"
Contras: "Costumer service"
Prós: "Voo"
Contras: "Embarque com finger e mais próximo do gate"
Prós: "No hotel room for long trip"
Prós: "Yes"
Contras: "Seating"
Prós: "O voo foi ótimo e bem tranquilo. Ótimo bar para as classes Premium e assentos muito confortáveis."
Contras: "A ultima refeição da rota não foi oferecida, mesmo sem ter colocado a informação de não incomodar no assento (adesivo disponível para informar a tripulação que o cliente optou por não fazer a refeição)."
Prós: "O assento é realmente muito confortável e o bar no fundo do A380 é fantástico."
Prós: "The flight was on schedule, departure and arrival."
Contras: "The seats were very narrow."
Prós: "Kind and very helpful."
Contras: "A little more room for people with weak legs."
Prós: "O entretenimento foi ótimo!! Tripulação muito atenciosa!!"
Contras: "Alimentação!!"
Prós: "Entertainment was exhaustive and entertaining"
Contras: "Service was very poor. They missed servicing drinks when I was watching movie. Didn’t ask me. There was NO air freshener sprayed in this long flight. Overall service was very poor especially on my side of service at 32F."
Contras: "No almoço tinha 2 opcoes: frango e peixe, escolhi peixe mas não tinha no momento e teria de esperar para esquentar, optei pelo frango e no final foi ma boa escolha, pois estava bom"
Prós: "The crew was really nice."
Contras: "The delay was very poorly handled. We had to go through security multiple times because delays would happen just before boarding and they’d change gates. Plus, meal vouchers were useless for us as Dubai airport is quite unfriendly to vegetarians. Never flying Emirates again."
Prós: "Padrão Emirates Ou seja, tudo muito bom"
Prós: "Assento comum da classe econômica mais largo e com mais espaço para as pernas"
Prós: "Tripulação e assento"
Prós: "Crew always great. Aircraft great."
Contras: "Tv screen too old. As not good as A380."
Prós: "Voo e ótimo"
Contras: "Staff no solo e PESSIMO"
Prós: "Tudo"
Contras: "Quando cheguei minha conexão durava mais de 24h eles não me deram hotel muito menos alimentação! PÉSSIMO atendimento!"
Prós: "I love everything about Emirates."
Contras: "N/A"
Prós: "Emirates perfeita"
Contras: "Nada"
Prós: "Staff were friendly. Aeroplane clean"
Contras: "Lack of space, I sat against the fuselage and moving around is very difficult. Taking my bag from under the seat is nearly impossible."
Prós: "I had a trouble because of crazy guy who sat behind of my seat. But crews didn't try to solve that problem actively. So, I will complaint about the attitudes of crews tomorrow morning."
Contras: "Crews attitude for the problems because of crazy guy of the flight. That was very passive responce. I was very embarrassed and frustrated. Why didn't the crews control and solve that kinds of problem? I don't understand. The crazy guy hits my seat about 4 to 5 times strongly."
Prós: "Great crew. Not so good food. flat bed is a blessing. sleep throughout the flight."
Prós: "Good, entertainment & comfort"
Contras: "Crew not bad"
Contras: "The business class section was very run down, old and dirty looking."
Prós: "Embarque pelo Lounge é muito rápido"
Prós: "Air vents over seat, excelent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
Contras: "No foot rest - limited ability to upgrade."
Prós: "Staff is very good. Always smile on face."
Contras: "A cadeira ao se apertar os botões travava.... A tv toda hora, do nada, saía do filme.e ia pra tela principal. Melhorou qdo comecei a usar o controle que fica ao lado da poltrona, pois pelo touch screen na própria tela wstava impossível. Decepção para quem paga caro por um serviço melhor."
Contras: "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("
Prós: "I love everything and I will flight with them again . A very positive experience."
Contras: "Cobrança de excesso de peso apesar de eu e minha família ainda termos 69kg de franquia é de termos despachado as mesmas malas do voo Brisbane para Dubai, com a mesma Emirates, normalmente. Assento quebrado. Assento do meu filho sujo. Não recomendo parar em Dubai pela arbitrariedade da Emirates"
Prós: "The service was good."
Contras: "Food was horrible."
Prós: "Atenção e simpatia da tripulação"
Contras: "A classe executiva na disponibiliza chinelo, muito menos pijama como outras companhias aéreas fazem. A poltrona ao estar totalmente na horizontal não dá o conforto que dá, por exemplo, a poltrona da Etihad."
Prós: "service , crew , food entertainmentminimal"
Contras: "not much"
Contras: "No room to stretch feet out, couldn't straighten legs out. I walked as much as I could, but my ankles and legs were swollen for three days after flight."
Prós: "It would be useful if Emirates would allow us to reserve the adjoining seat of the 3 (on less than full flights) so that we can have the extra space."
Prós: "Da comida e do entretenimento. Apreciei o cardápio e a quantidade de comida oferecida. O entretenimento também agrada bastante."
Contras: "O salão de embarque não oferecia espaço suficiente para todos os passageiros. Não havia uma organização para acomodar a enorme quantidade de passageiros. Poucos banheiros. Tripulação sobrecarregada de serviços."
Prós: "A comida oferecida é muito boa e saborosa. Porém, pela quantidade de passageiros, há uma dificuldade em servir a todos. O entretenimento é bem diversificado."
Contras: "Faltam banheiros na classe econômica. A grande quantidade de passageiros sempre precisa aguardar em filas para conseguir usar o banheiro."
Prós: "Staff was excellent. Food good. Great choice of movies."
Contras: "Bigger and more comfortable seats."
Contras: "I understand that the cabin crew’s job focus is not to serve drinks and food to passengers. However, I would’ve expected well-mannered employees from Emirates. I was on an aisle seat, a steward bumped on my arm quite roughly and he merely continued walking. Not even a word was said."
Gostei particularmente da configuração da aeronave e a alimentação é péssima. Para servir aquele sanduiche é melhor não oferecer nada!!
Vôo convencional sem nada de especial
Meu embarque foi adiado por overbooking, ficamos várias pessoas, e dos que sobraram embarcaram várias senhoritas jovens e belas e deixaram dois homens , sendo eu com 66 anos e viajando só. Foi extremamente constrangedor e revoltante, e para piorar acharam que eu estava faminto oferecendo um burgking.é evidente que foi uma falta de respeito.
Ocorre que na conexão para amman, fizera overbooking, e os comissários do aeroporto, apesar de eu ter chegado antes e ser idoso, preferiram dar prioridade às mocinhas , e simplesmente me ignoraram, porém muito gentilmente me ofereceram um burger king.(isso é pra moleque de 10 anos) eu tenho 65 anos. O que me irritou, é a falta de atenção que eu e outro senhor recebemos. Totalmente groceiros e despreparados. Tinha horário para pegar um carro locado e hotel.
Companhia muito boa, aeromoças atendem com alegria e cordialidade. Comida boa.
Prós: "Everything was excelent"
Contras: "Nothing"
Prós: "The flight was empty-ish in the back of the plane, & I was allowed to lie down across 4 seats. I liked that they allowed boarding from the back of the plane (along w/ front). I also liked that most of the food was vegetarian (& the crew pointed out what to avoid). I always forget to special order."
Contras: "The boarding announcements were not audible where I was sitting in the airport, so that should be better."
Prós: "It was a great flight thank you kayak thanks ti THY"
Prós: "Assento e refeição"
Contras: "Atraso"
Prós: "Flight arrived on time."
Contras: "Boarding was unnecessarily chaotic."
Prós: "Plan was hold, crew was not helpful. I requested a wheel chair and never got it. Flight was delayed and no assistance was given to figure out missed connections."
Contras: "Fix the above. Will not fly Turkish airlines again!"
Contras: "Every thing was good"
Contras: "See comments above"
Prós: "Voo rápido e tranquilo"
Contras: "Personal and service were grea!"
Prós: "Uma das melhores cias aéreas que já viajei. Estão de parabéns! Se preocupam o tempo todo com o conforto das crianças e isso fez a diferença no nosso voo, pois minhas filhas viajaram confortáveis e felizes o que fez com que elas não chorassem ou incomodassem nenhum passageiro. Realmente muito satisfeita."
Prós: "Great good entertainment n crew provided warm and courteous service"
Contras: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."
Contras: "Nao permite reserva de assentos nem no checkin online"
Prós: "Great food"
Contras: "More alcohol choices"
Prós: "The friendly people and the ease of flying alone so far away."
Contras: "Atrasso, comida ruim"
Prós: "Boarding couldn’t be easier. The crew is very attentive and nice!"
Prós: "Elite member flying with my wife, no preference boarding for Elite. Were assigned to different group letter No good answers Dissapointed"
Prós: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Contras: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."
Contras: "Poderia ter melhores filmes, de resto nota 10"
Contras: "There was a female attendant who as soon as I got to my seat asked me to stop blocking the aisle. I found this very annoying because I'd only just stopped at my seat. I found her manner disrespectful."
Prós: "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
Contras: "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."
Prós: "A aeronave é bem equipada e confortável. A equipe muito simpática."
Contras: "Não tinha instruções em português ou funcionários que falassem. O wifi não conectou."
Prós: "Crew is super nice and helpful. Aircraft is pleasant"
Contras: "Food is okay but the portions are tiny."
Prós: "Everything was good"
Contras: "All good"
Prós: "Food, as always on THY, was tasty."
Contras: "Original flight was delayed and this was the next flight had to wait 6 hours"
Prós: "All was great"
Contras: "All was great"
Prós: "Thoughtful and attetive staff."
Contras: "No USB in economy."
Prós: "Start from online checking, baggage dropped and boarding flight is a hidden tradition of high class hospitality experience. My first time ever to use Turkish airlines succeeded my expectations. food is great, the onboard seat is comfortable and the crews they're wonderful."
Contras: "Quietness and simplicity looks of high quality of crews presentation is a high class professional experience."
Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."
Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."
Prós: "The crew was very attentive and the food is amazing"
Contras: "After the second hour the temperature inside the aircraft was very warm started to sweat"
Prós: "Turkish Airlines offered the best connections to Athens at the best price. Connections were very tight and coming and going worked because the planes were absolutely punctual."
Contras: "I had to check my laptop (not the airline's fault) and the procedure was more tedious than I'd like."
Prós: "Was GREAT. Comfortable, great food, service, flight attendants were very AWESOME... THANKS!"
Prós: "I hated it"
Contras: "I am a non veg guy and during serving the foood they said ...they don't have Non veg meal ..I have to eat Veg only ..what the hell is this .. For water also ..I had to ask 3 times then they gave me when I request fourth time...it was terribly bad experience and I hated this trip."
Prós: "I liked the connection in Instanbul, we didn't have to walk a lot and we didn't have to go through passport check, the connection was short. The flight to tlv was short and comfortable"
Contras: "I bought new suitcase and it arrived to tlv broken"
Prós: "Nothing"
Contras: "At the airport communication was very poor and everyone was very unhelpful"
Contras: "The international transfer line in Istanbul was an absolute nightmare. I had to jump to the front of the line or I would have missed my connection despite having a 90 minute window of time to make it through. It seems this airport lacks the capacity needed to get people through efficiently based on the numbers of travelers using it."
Prós: "Best value on the market. Excellent service. Great food and beverages. Very good service. Excellent Longe in Istanbul makes Most Club Longe look like a dump."
Contras: "My TV remote was broken. I could have used next seat but was too lazy."
Contras: "since Jan 17 TK stopped providing meals during the flight , just sandwich and drinks."
Prós: "Good smooth flight, decent food, good movie selection."
Prós: "I liked the food and the crew and the entertainment."
Contras: "I didn't like the trip two hours late."
Prós: "The movies."
Contras: "Not being made aware that for an international flight I would be only alloted one checked bag, I Brought both of my bags as I always do when I travel. I was aware I would incur a charge, but was surprised that not only would I be redirected from the long bag drop line back to ticket sales, but that they would charge me 10 € per kilo! So my bag ended up costing me double what my ticket cost me for a 4 hour flight. Never again."