Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos para a Russia
|fevereiro||Melhor época para evitar as multidões, com uma queda média de 4% no preço.|
|setembro||Época mais popular para voar, com um aumento médio de 11% no preço.|
Preço médio de ida e volta
|374 €||(preço médio das últimas 2 semanas)|
Boa oferta ida e volta
|116 €||ou menos|
Boa oferta só ida
|88 €||ou menos|
Em média, um voo direto de Portugal para a Russia demora 21h 55m e cobre uma distância de 4131 km. A rota mais popular é Lisboa - Moscovo e a duração média do voo é 5h 35m.
O voo mais barato para a Russia de Portugal encontrado nas últimas 72 horas custa 67 € (ida) e 157 € (ida e volta). A rota mais popular é Lisboa Aeroporto Humberto Delgado-Moscovo Aeroporto Moscovo Sheremetievo e a passagem aérea mais barata encontrada nesta rota nas últimas 72 horas custa 206 €.
Segundo as pesquisas de voos na KAYAK, o destino mais popular é Moscovo (71% do total das pesquisas para a Russia). Os próximos destinos mais populares são São Petersburgo (16%) e Rostov do Don (4%). As pesquisas de voos para Sochi (3%), para Mineralnye Vody (3%) e para Krasnodar (1%) também são populares.
A ferramenta de previsão de preços da KAYAK usa dados históricos para perceber qual a probabilidade de o preço para determinado destino e a data mudarem nos 7 dias seguintes. Assim, podes saber se é melhor esperar ou reservar logo.
Pontuações baseadas em avaliações de utilizadores da KAYAK
Prós: "Wasn't awake, can't say"
Contras: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"
Contras: "Flight was 90 minutes late."
Contras: "The TVs weren’t working on the seats for the duration of the 8 hour flight. Some of them were working for other customers and we pointed it out to some of the flight attendants but they took no action"
Prós: "The crew was very professional and courteous."
Prós: "Crew was great. Peppy and kind."
Contras: "ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD"
Prós: "All great!"
Contras: "if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!"
Prós: "The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft."
Contras: "Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :("
Contras: "Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine."
Contras: "My flight tickets were mess up and I had to purchase new tickets . Horrible"
Prós: "Crew was great. Seats were uncomfortable. No air. It was extremely hot."
Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"
Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."
Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."
Prós: "The. Crew were amazing"
Contras: "Lpst my luggage"
Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"
Prós: "Great cabin crew!"
Contras: "While waiting to board SFO-ZRH flight Swissair personnel walked around and randomly pulled out passengers from line to check luggage dimensions. Since manufacturers adhere to airline baggage standards, no violations were found during checks. This misguided effort only resulted in publicly humiliating Swissair customers. Boarding process was pure pandemonium...this was the first time in recent memory, where all coach passengers were invited to board at the same time! Very inefficient! Crowded seating in coach,with ten passengers sandwiched in across Boeing 767 aircraft. Competing airlines flying identical aircraft have nine across seatings Thin seat cushions cause leg cramps after a few hours."
Prós: "The crew , comfort"
Contras: "The long delay on take off (4 hours +) in Zurich"
Prós: "Crew very courteous as usual"
Contras: "Lately all Swiss flights I have taken are late. This last one was 1 hour late. No more sandwich is offered, or even chips or peanuts. The only drink available for free was a glass of water! Not even a small bottle!! Bye bye Swiss service!"
Prós: "i liked the food and the crew. they were nice."
Contras: "the flight was good. nothing to not like."
Prós: "Food and entertainment"
Contras: "Ithe check in counter was open about an hour before departure, having passengers waiting in line for almost two hours. Thhe departure was later than scheduled, I did ask for assistance in Zurich airport and got none. Almost missed my connection flight due to poor health conditions and less than expected lay over time."
Prós: "I was flying business class so staff, food, etc was excellent"
Contras: "I do not understand why arriving to checkin with 90 min, on a DIRECT flight, in business class they can decide to not lead luggage at ZRH. We had to wait for all luggage to come out, then go to lost and found, what is more puzzling is that then they tell you the luggage will be loaded on next flight, arrive at night, but will not deliver it until after 3PM on next day. This is flying business class. Swiss begins to feel like a low cost"
Prós: "The entertainment and food was very good. I also think having fresh fruit available in between meals is one of the most appealing things about SWISS."
Contras: "For some reason, one of the air hostesses refused to let me use the restroom. For over five hours I tried to use the restroom and she kept yelling at me to sit back in my seat, in spite the fact that several other people were using the restroom and several other people were up and moving about, she singled me out and wouldn't let me get up without harassing me. Eventually I appealed to another one of the flight crew who allowed me to urinate, but it was over five hours I had to pee and was inexplicably not allowed to."
Prós: "I fell asleep during the meal service and there was not a vegetarian option left over but the crew was SUPER and brought me some other snacks and made my day. Thanks!"
Prós: "Service was minimal but sufficient, Food was good"
Contras: "Seats 23A, 23B were extra cramped on the B777-300ER, even though they are sold as "extra comfort"! due to the video screen taking space between the seats. The seats were so cramped that the overhead light kept coming on, unknowingly, when people shifted in their seats."
Contras: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."
Prós: "Air hostesses were very courteous, friendly and the cabin was clean and comfortable. My flight from jfk to Geneva (then Zurich) was cancelled due to weather in Geneva (Swiss 23) so I got upgraded to a delta flight to Brussels then to Zurich Comfort+ !!! Thank you!"
Contras: "Flight from Zurich to Johannesburg: Swiss 288 (airbus a340-300) Sat in the last row of the Swiss air flight, economy, which was okay but our whole row video enternatinment system didn’t work. You’d pick a movie and it wouldn’t play. The games, camera and flight status animation all worked but not the movies. Air hostess tried resetting , still nothing. But it was a great opportunity to have a lovely conversation with my new German Friend Barbara and read my book! More lactose intolerant alternatives for breakfast which had much (cheese, yogurt, croissant) Other than those two , excellent flight. Thank you Swiss!"
Contras: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."
Contras: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."
Prós: "Relaxing and graceful service Pleasant flight attendants the crew greeting you as you embark as well as when DS in barking restrooms clean floors clean The flight was very enjoyable this was my second time flying with Swiss air and it was just as enjoyable cannot put in any complaints I give you five stars No complaints it was excellently although it was a short flight from Budapest to Zürich but it was good and the flight from Zürich to JFK New York was excellent my first name is Ibolya"
Contras: "No complaints it was excellent"
Contras: "Seats and handling of luggage"
Prós: "Nice plane, organized food and boarding."
Contras: "Nothing really"
Prós: "Great service"
Contras: "Super slow boarding. Long lines at check in"
Prós: "Leg room"
Contras: "No entertainment"
Prós: "The crew members were professional and we really appreciate their high quality of service. Love the food and we enjoyed the wide selections of entertainment that was provided."
Contras: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"
Prós: "+ Crew, professional and polite."
Contras: "- food unevenly cooked - No entertainment - Small toilet"
Prós: "The crew was very attentive and friendly"
Contras: "The legroom was good but the seats were very narrow causing larger people to overlap the armrests"
Prós: "All was good except the snack - it was ok"
Contras: "n/a - quick flight"
Contras: "Cramped seats"
Prós: "food and crew were excellent: good meals, free wine."
Contras: "Screen was dim and low-resolution, controls slow and hard to use, no power outlets."
Prós: "Crew is very friendly Drinks quality is acceptable Comfortable airplane seats"
Contras: "Both flights from Swiss (from Münich to Zürich and the flight in the opposite direction) were delayed by 30 min and 1h, respectively."
Prós: "Crew handled it well"
Prós: "The crew did a great job of handling our 2-hour delay in starting from Zurich - we were kept updated on what was happening, the aircraft was at a comfortable temperature (not too hot, not too cold), and we were given water during the wait. Also, during the flight, the crew kept coming through with more water, which was VERY NICE! Plus, the moist towels prior to landing. It makes a big difference in comfort levels for such a long flight."
Contras: "The on-board entertainment system was old and very clumsy to handle (with the embedded control in the arm rest). Also, it crashed on me two times and had to be re-booted, which was frustrating and took a long time every time it happened."
Prós: "The food,crew and flight were flawless. Our flight scheduling had us connecting within a thirty minute period in zurich and we had to run to catch the flight. Probably would have missed the connection if our 26 year old son didn't run ahead. Too much drama and no one from swiss air to help. Suggest more time for transfer in the future or someone to guide passengers. We were nit the only ones. However, we did make it as did the others ( luggage too!)so kudos to swiss for waiting"
Prós: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
Contras: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."
Prós: "The crew was excellent. The food was pretty good and service was frequent even in economy."
Contras: "The seats are too close to each other. The couple in front of use reclined the entire flight and they were nearly in our laps. We could not get in and out of our seats to stretch. The flight attendant needed to ask them to sit up during meals so that we could eat."
Prós: "I appreciated the big meal, dinner, about 2 hours into the flight. Nice to have real metal utensils, not plasticware, to eat with. The 'breakfast' for the overnight flight was more of a throwaway: muffin, granola bar, fresh fruit cup. Nice to get wine, or maybe beer(?), with dinner at no extra charge, served from regular wine bottles, not individual-serving containers."
Contras: "$35 per flight leg (Lufthansa policy) to choose seats was distinctly annoying. I didn't know when I booked the flights, so the surprise $70 add-in (for round trip definitely would have figured into the price/schedule choice in the first place."
Prós: "Nice smooth flight, good service, comfort, food, crew, and entertainment. Crying toddlers made it hard to sleep."
Contras: "everything sucked time bery bad servive starfed on flight nonacolok was sergvedngypu ilt was really disappoinyling includigbymkthrvlounhr aothee airlione"
Contras: "Everything is exellent"
Prós: "They were more or less running on time and the crew were polite and helpful."
Contras: "Change up the menu every year."
Prós: "Everything...the food was delicious, the staff was gracious and always went the extra mile."
Prós: "Slept in the flight for 5 hours and my toddler did too , was quiet in the cabin and this is the only good thing"
Contras: "Boarding they kept me and couple othee guys like seeiously 5 staff people at the gate doing nothing and you ask anyone please help i want to tag my stroller so i can board ans go on boarding line, no response only one peeson will work. the rest of the four are completely useless, i eventually told my wife to board with our daughter so they have the time to sit and prepare food etc and pull things they will need durimg flight Andi waited on this last staff person at the gate until she gave me the tag to the stroller and boarded later First meal they said either fish or beaf meat balls, i like both and no problem, but the crew said no fish anymore so you you will take beaf, OK Luckily neither my wife or daughter ate it Because after I ate it, 3-4 hrs later, I had the worst stomach pain ever and was in pain the rest of the flight and the remaining of the day after we landed FYI I ate just crackers and like all bread sandwiches all morning and was completely fine- just the beaf meat balls either not cocked or remains of non good beaf and other things- horrible food"
Prós: "Food, multimedia and the crew"
Prós: "Good food, new movies and good leg space"
Contras: "Flight was delayed by an hour, luckily managed to make my connecting flight"
Prós: "Food was good as it is typical on Turkish Airlines."
Contras: "The check in process was terrible. I specifically requested seating together with 2 small children and an injured daughter. The check in process was the most chaotic I've seen in recent times. No clear order, no clear counters. We bounced back and forth before we checked in our luggage. At the gate, another long chaotic line of multiple questioning and bag/body search before we boarded buses to our plane. When we boarded we found out we were split at 2 or 1 seat arrangements (out of 5 travelers). After complaining, there were able to seat at least 3 (with one lap child) together and 1 separate. The plane was uncomfortably hot all flight long despite notifying the flight attendants. The one restroom ran out of soap in the first hour of the 11 hour flight. They quickly ran out of a choice for lunch option and snacks. I fly Turkish Airlines frequently and I usually am satisfied, but this was exceptionally bad experience."
Contras: "I like the food and the service."
Prós: "Vegetarian option was tastier than other flights!"
Contras: "They ran out of a lot of food and drinks we wanted. And almost ran out of vegetarian entrees for us even though we requested them ahead of time. Almost no leg room in coach. My touch screen wasn’t working properly which made it hard to choose and watch movies."
Prós: "The food in Economy was some of the best I've ever had and the crew was very friendly."
Prós: "Entertainment system was great. Plenty of movies, games, & tv shows available. Food was good - two full meals during 10 hr. Flight to and from Chicago. Seats, even in economy, were comfortable. Was very happy to learn that baggage would be checked thru to Denver from Athens, even though plane changes were made in Istanbul and Chicago. The two bags did not make the Chicago/Denver transfer, but were on the next United flight an hour later."
Contras: "Boarding process in Athens and Istanbul was confusing. Although boarding groups were assigned, none were used that we could tell. Just mass lineups, with little or no organization that we could see."
Contras: "The food"
Contras: "Flight was delayed. Missed my connecting flight. Had to wait 12 hrs in Istanbul for the next flight to Tirana. I missed my mother’s funeral."
Contras: "This flight didn’t take take off on time. It was delayed A whole hour which made me miss my connection flight To Houston."
Prós: "Boarding on time. Decent food. Relatively clean aircraft"
Contras: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Prós: "Crew is polite and professional."
Contras: "1. Limited legroom and space. 2. Would like additional cabin service for water etc. Also would like a non-dairy option for breakfast."
Prós: "All of it with the worst service in the world"
Prós: "good flight"
Contras: "I like everything"
Prós: "Trip from Istanbul was On Time. As a Disabled Person, I was picked up at the baggage ticket counter and expedited through. It was excellent service in Istanbul for me. The plane experience was smooth, with wonderful entertainment on your personal screen with excellent movie, news and music offerings. The crew was wonderful, friendly, smiling and accommodating. No charge on alcoholic drinks! Food was great. Flight was good. At Houston, the assistants for Disabled Persons was wonderful, accompanying me up until I was dropped at Shuttle service to my car. Turkish airlines really impressed me and would use them anytime."
Contras: "In Istanbul, I had to walk from the gate entrance to the plane. Took me 10 minutes to walk the plank, struggling, but no one offered me a wheelchair or assistance. In Istanbul, there was a considerable amount of people waiting to check bags but there were no agents at 2 counters and it really bothered the people waiting and waiting for them to show up. Then the baggage loading track stopped and it stopped all the traffic for a while. Inconveniences but, nevertheless, it affected the travelers anxiety."
Prós: "Food was excellent"
Prós: "I liked the dessert , blankets and pillow were available to all and washroom was good"
Contras: "Food was ok , kids did not like and snacks were not available after meal although mentioned. Service was poor . Let space was not too much"
Prós: "The food was good. The seats were comfortable, could have used a bit more leg room. Entertainment was great."
Contras: "The stewardesses weren't very friendly. and seemed bothered if i asked for ice in my drink or a blanket. Customer service agents were very hard to understand."
Prós: "On time Good service Just excellent It's first time for me with turkish airline but I love it"
Contras: "No thing"
Prós: "Not much"
Contras: "Boarding in Turkey was a bit unorganized. Bathrooms on board could be better and the crew should come pick up the food trays soon after."
Prós: "In-flight service (food and entertainment) and crew are excellent."
Contras: "I think boarding process in Houston was a hectic and slightly disorganized."
Prós: "Excellent customer service"
Contras: "Excellent flight"
Prós: "Very good legroom"
Prós: "Good entertainment system, nice food"
Contras: "Bad crew. I was so thirsty and asked for water several times but never got them. Left the plane with a huge migraine"
Prós: "Excellent STAR lounge in Istanbul Good service, once settled. Friendly staff."
Contras: "On line check-in system does not remember frequent flier info. Passport check at gate was poorly managed. Everyone was in waiting area then told to get out and stand in line for passport check. It happened each time so this seems to be their normal process. On flight back they bused us to the airplane and waited for all three buses to arrive at the airplane before allowing anyone to board. Flight attendants helped with moving carry on bags in bins but with little consideration to the items. Completely unorganized boarding process to the point it is worth paying a little more to fly a different airline."
Contras: "since Jan 17 TK stopped providing meals during the flight , just sandwich and drinks."
Contras: "The food was no good. The airplane was so hot sometimes I couldn't breathe"
Prós: "such an accommodating airline. Great customer service"
Prós: "Food was great. Plane was on-time."
Contras: "9hr flight no cool air. Not sure what was wrong with the plane but was extremely hot in the entire economy cabin."
Prós: "The included meal/drinks is always a bonus on these shorter flights and makes a difference."
Contras: "I had a pillow of my own and so it didn't matter too much, but I noticed the lack of a pillow on this early morning flight."
Prós: "Very pleased with the entertainment on board, the crews was very helpful and efficent"
Contras: "my meal from BKK to Istanbul was served cold ( eggs and spinach ) they forgot to heat it up."
Contras: "Agaun same food..."
Prós: "The bread service"
Prós: "Great service onboard."
Contras: "Attendants did not smile, but were helpful."
Prós: "Everything overall"
Contras: "My lock on my checked luggage was broken and things were stolen, it is quite unfortunate not to be able to thrust an airline with one's personal items."
Prós: "Inflight service"
Contras: "Boarding process was still chaos and unorganized, we left 20 minutes late"
Prós: "I have flight in many airlines and was my first expeticence with turkish airlines and it really was excellent. Nice service good planes."
Contras: "Need to have more variety in the food and entertainment on board"
Prós: "In general, service was of good quality. Crew very attentive. The film selection was outstanding. Routing was good. I would not hesitate to take this flight again. Seat are comfortable, although somewhat old-fashioned. In general, I think that this is an excellent airline, my choice for the future."
Contras: "There was some confusion in boarding, due to a gate change not clearly announced ahead of time. But I do not wish to overstate this, since I was satisfied in general."
Prós: "fast boarding, on time"
Contras: "upon arrival, we waited too much in the plane and we didn't even taxi to the gate. we had to take the bus to the terminal which meant further delays getting in"
Prós: "The food and staff were great. The seats were rather comfortable and the flight was very pleasant."
Contras: "The entertainment system was of an older style wherein we had a choice of 3 movies and 7 "radio stations" across 15 or so "TV channels" rather than the fuller suite of entertainment options I'm used to on a Turkish Airlines flight."
Contras: "Ran an hour late"
Prós: "Very helpful and experienced crew, really good service! Thank you!"
Prós: "inflight staff are good but on the ground staff at airport need a great deal of improvement"
Contras: "Delayed arrival at Bangalore by more than 1 hour."
Prós: "New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job."
Contras: "I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue."
Prós: "In general, everything was ok aboard the plane."
Contras: "The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it."
Contras: "Food was a little underwhelming for First Class."
Prós: "Flight departed on time. Crew were friendly and efficient"
Contras: "Boarding seem to be chaotic, no boarding by group or seat number."
Prós: "Service and crew"
Contras: "The seats were very small and uncomfortable, I didn’t see any stewards except to serve meals"
Contras: "Better entertainment"
Prós: "The seat was good, and the crew was great."
Contras: "Boarding at the gate, and not having to take the bus."
Contras: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."
Prós: "the flight got me where I needed to go"
Contras: "no boarding zones. boarding was a free for all."
Prós: "Nice to have breakfast on board"
Contras: "Arrival was a little tardy"
Contras: "Leg room"
Prós: "Do pequeno almoço"
Contras: "Os acentos"
Prós: "The crew & service on our Denver to Munich flight were incredible. Courteous, professional & fun. A crew like this makes flying a pleasure."
Contras: "The seats in economy on the A-350 were a horror show. Couldn't have made them more uncomfortable if they tried. It seems with each new model Airbus puts out the seats regress to more medieval technology."
Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"
Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."
Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"
Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."
Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."
Prós: "Crew amazing"
Contras: "No entertainment."
Prós: "Even though the flight was delayed by a couple of hours, Kayak kept us continuously informed about where we stood. Thanks!"
Contras: "The food was not good at all. The economy seats are uncomfortable and you should be able to walk around the plane, especially on a 9 plus hour flight."
Contras: "We sat at a very very bad seats. No space for the legs. And when we wanted to go to the rest room it was so narow we couldn't get out or up."
Contras: "Houve um atraso na saída de Munique."
Contras: "Flight delays,...."
Prós: "great flight attendants - very friendly and attentive"
Contras: "The landing was extremely turbulent - an announcement from the pilot would have been nice."
Prós: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Contras: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."
Prós: "Staff was very attentive and friendly. Great service and staff always had a smile on their faces."
Prós: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Contras: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."
Prós: "Again, nice staff. Clean plane. The flight was on time."
Contras: "The games and the book for the teens did not interest my kids. Not sure how popular those items are. Food-not good at all."
Contras: "There is not entertainment and seats not that comfortable"
Prós: "Houve atrasos mas saídas"
Contras: "Waiting to board, outside in the rain while people shuffle slowly onboard and the crew does nothing to speed things up"
Prós: "Even though we boarded the plan via a bus, I appreciated that business class was given priority boarding the bus."
Contras: "The waiting area was a bit spartan, but quite acceptable."
Prós: "Crew were all super polite and friendly"
Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"
Contras: "Food foul / fowl staff brusque breakfast in edible stone cold dinner as something my 10 year old could better prepare boarding chaos Frankfurt immigration staff curiously aggressive wouldn't pay premium economy again with this airline"
Prós: "There was very little if anything positive"
Contras: "Delays led to missing connecting flight. Delays could've been avoided. Staff were unhelpful, noncommunicative and poorly informed."
Contras: "I had problem with my ears - they were stopped and were hurting me badly. I approached first stewardess, she was very unpleasant and she told me that I had to go to the back of the plane, the one in the back of the plane was unpleasant too, she told me she was out of nose drops, did not offer me any additional assistance and told me I better consider not traveling if I have ear problem. Very poor service."
Prós: "Short flight Ease of checking in Meal provided"
Contras: "Time of flight changed by two hours earlier w/o being notified No entertainment Flight delayed due to passenger"
Prós: "Service was great."
Contras: "Boarding process is a bit chaotic since they dont go by group, but by class. Seats in Business class are no different than economy."
Prós: "Very comfortable flight."
Prós: "This was my first international flight, and also first on Lufthansa, and I was thoroughly impressed. We traveled with another couple who've flown internationally multiple times, but this was their first Lufthansa flight as well, and they said it's the best they'd had. The crew were all excellent, friendly, and accommodating. There was plenty of entertainment options, refreshments, and snacks. The food was very good-much better than I'd expected. I appreciated that there were pillows, blankets, and headphones readily available as well. I'll try to fly Lufthansa every chance I get when flying internationally."
Prós: "Check-in was quick, only 4 parties ahead of me even though I arrived at the airport only 60 minutes prior to departure. Cleared security quickly too. Aircraft new and clean. Breakfast, excellent omelet, and crew extremely attentive to our needs- offering 2 drinks instead of other airlines which just give one and makes you feel that is all you deserve."
Contras: "Couldn't have been better."
Prós: "Crew attitude - so much better than on the indifferent and even hostile US carriers"
Prós: "Courteous flight crew"
Contras: "Flight delay"
Prós: "The staff was quite good and they knew how to treat passengers well."
Contras: "Not really anything to complain about."
Prós: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Contras: "Food could have been better"
Contras: "Boarding tool a long time and late take off"
Contras: "To arrive on time."
Prós: "The crew was so friendly"
Contras: "Boarding crew was nasty will never fly with you guys again"
Prós: "The crew was super friendly, food was great and entertainment on board was a great selection."
Contras: "Was very warm on the plane as certain times and even at the terminal, which we could control the fan blowing on us."
Contras: "Complete experience and issue, resolution"
Prós: "Departed on time, smooth sailing."
Contras: "no entertainment available"
Contras: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"
Prós: "Seat ok typical. Non busy flight lots of room"
Contras: "Food was poor"
Contras: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."
Prós: "The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent."
Contras: "My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back."
Contras: "very late"
Prós: "On time take off"
Prós: "Medical help"
Contras: "I had a weelchair and nobody assist me in Viene in Austria And I lost"
Prós: "Everything was good"
Contras: "Red uniforms are ok but red tights awful"
Prós: "Crew was very friendly, food was decent and the boarding was a breeze."
Contras: "Caótica boarding Uncomfortable seats did not recline"
Prós: "Easy boarding. Using a smaller Dadh 8 on this flight meant we had a lovely view of Alps."
Contras: "Poor announcements."
Prós: "next leg of journey- was delayed three hours and NO one was able to reschedule flights"
Contras: "That flight was delayed for three hours! Causing me not to be able to make connecting flight. No help in Vienna."
Prós: "Life is beautiful"
Contras: "My fellow passenger fended off my sexual advances like a pro"
Prós: "Pontualidade e Conforto"
Contras: "Apenas serviram bebeidas"
Prós: "Pontualidade e conforto"
Contras: "Apenas serviram bebidas"
Contras: "muffin for breakfast ?"
Prós: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Contras: "Seat backs were rock solid without use of a personal pillow."
Contras: "My flight was Dec 11 at 8:00 from Budapest to Vienna. And from Viena I have to fly to Minsk. So on Dec 10 at 10:00 pm they send an e-mail to let me know that the flight from Budapest to Viena is canceled. I am glad that I decided to check my e-mail before I go to bad. So I try to call Austrian, but they work just from 8:00 am - 8:00 pm. I start to search all the info the site of Austrian, and find one phone number that seats be working 24 hours. So finally I got a person on the phone who was able to help me. ..."
Contras: "Hot meal was awful"
Contras: "Thechnical problems with the plane.One hour we were sitting in the plane and waiting departure"
Prós: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."
Prós: "Super friendly"
Contras: "No entertainment"
Prós: "Comfort was good because I had a whole bench to myself!"
Prós: "I will never travel with Austrian airlines again"
Contras: "My flight was cancel,then they transfer me to swees airlines they checked me in they took my luggage and then they told me I can't travel coz I can't make 2 stops inside the Europe. I have to wait 1 hour and 30 minutes to fine my bags . I went back and forth from terminal 1 and 4 many times.The changed my flight to turkey airlines and I wait 9 more hours at airport to check in again. Terrible experience ☹️☹️☹️☹️☹️☹️☹️☹️☹️"
Contras: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"
Contras: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"
Contras: "Both flights were delayed. Food selection was poor."
Prós: "Service beyond expectations"
Prós: "On time, smooth flight."
Contras: "Boarding area cramped, all classes and rows boarded at same time."
Prós: "Amazing crew, very good food and coffee. Extremely happy with the Austrian Airlines. From now on I will try to fly mainly with this company. Thank you to all crew members of flight 087 from Vienna to New York on Sunday, 29 May 2017."
Prós: "I was pleased by the comfort of the seats, the staff on board and the flight itself. The flight actually did not seem at all like 9 hours. And it arrived exactly on time."
Contras: "The crew at the airport before boarding was a little impolite. As people were getting ready to board and waiting in the line, they were told to go back to customer service to register passports and get new boarding passes, without prior announcement. That could have been avoided if they informed us."
Contras: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."
Contras: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."
Prós: "When you travel with an infant it's already a difficult trip but it's really fraustrating when you find out that they didn't assign you to the seats with the baby bassanet, and when I went to the counter to fix the problem instead they change our window seats to an isle seats without even asking or notifying us with the changes, and they when I asked how come you don't automatically assign infant reservations to infant seats their excuse was what if there were more infants than available infant seats and they already gave out those seats with extended leg space to others who already had paid for it, and surprisingly there were multiple of infants on board none of them in those seats but rather the other passengers who paid for it, so basically they got paid extra and you will only suffer for almost 10 hrs so they can make extra profit. NEVER AGAIN AUSTRIAN AIRLINES!!!"
Contras: "Entertainment on board was useful"
Prós: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Contras: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"
Prós: "Best take off, Best Fight, Perfect Landing...!!!"
Contras: "Diner was tasty...but, no breakfast... would have been great..!!!"
Prós: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Contras: "Ground crew was a big bottleneck and Austrian security did not help."
Prós: "Never again with KAYAK. Sorry."
Contras: "One of the flight attendants had an attitude problem, which put a wrench in my otherwise pleasant flight."
Prós: "This Transavia Airlines is not good at all."
Contras: "Many things cheaper does mean better."
Prós: "Absence of food"
Contras: "In flight service"
Prós: "Boarding was efficient and the crew were nice."
Contras: "the seating is horrible. it was the tightest seating I've ever experienced."
Prós: "Very nice airplane and pleasant crew"
Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Contras: "Information on arrival time was not correct"
Contras: "Delay due to strike"
Prós: "Food was great, enjoyed watching videos, staff very profession and friendly."
Contras: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Contras: "The plane is so old..,"
Prós: "Friendly crew"
Contras: "Can’t think of anything"
Contras: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Contras: "Staff rude and short"
Prós: "Nice staff and no delay"
Contras: "Instead of crisps maybe a bit of cheese or crackers"
Prós: "Crew was friendly"
Contras: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Prós: "Everything was smooth and effortless."
Contras: "Can’t think of anything."
Prós: "Being fed was amazing and watching free TV was great!"
Contras: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Prós: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Contras: "The earphones could have worked!"
Prós: "The crew!!"
Contras: "Turn the lights on early making it hard to sleep"
Prós: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Contras: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."
Contras: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Prós: "Nothing to mention"
Contras: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Prós: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Contras: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Prós: "Restrooms clean, decent food and drink, nice cabin crew."
Contras: "No complaints"
Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Prós: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contras: "Can't think of anything."
Contras: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Prós: "Nice flight, nice crew, and a nice experience."
Prós: "Cabin crew were very professional."
Contras: "Aircraft returned to gate due to fault and was delayed for 45 min."
Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."
Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."
Prós: "Friendly staff"
Contras: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Prós: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Contras: "Crowded seating, wake-up for breakfast service two hours before arrival"
Prós: "Very friendly and helpful personnel."
Prós: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."
Prós: "on time, and with snow"
Prós: "Service impeccable!"
Contras: "They have one line of executive class after the kitchen and toilet, is very noisy."
Prós: "Excellent experience with the cabin crew."
Contras: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Prós: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Prós: "Thankful for coffee being served without charge. Not all airlines do that."
Prós: "good service"
Contras: "OLD plane without comfort or entertainment"
Prós: "Arriving more or less on time"
Contras: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"
Prós: "Catering is ok"
Contras: "Seats comfort really old school"
Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"
Contras: "Terrible service in flight and customer service wise .. app functionality was below"
Prós: "The cabin crew, the flight and communication and the cleanliness of the plane."
Contras: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
As companhias aéreas que voam para a Russia adotaram medidas de segurança adicionais e ajustaram as suas políticas para melhor acomodarem os passageiros. As políticas variam consoante a companhia.
Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos para a Russia
Uso de máscara obrigatório
Uso de máscara obrigatório a bordo; máscaras fornecidas em voos para a Russia
Lugares com distanciamento físico
Lugares do meio indisponíveis em voos para a Russia
Teste antes do voo
Teste de anticorpos e sintomas em voos para a Russia
Sem taxas de alteração. Pesquisa voos flexíveis para a Russia