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Prós: "The crew was amazing. Food was great. Clean bathrooms. Great entertainment."
Contras: "We had our passports and boarding passes checked five times in the course of 2 minutes by five different people one after the next. My cabin luggage was searched right before boarding. I appreciate the need for security, but that was excessive and unnecessary. In the peak of the Corona virus craze, the security made all passengers take off shoes and walk without any protection. This is not Qatar Airways doing - New York JFK security B S, but I am sure airways companies have some say to change it."

Prós: "The crew was friendly"
Contras: "Bathrooms could have some lotion for dry skin"

Prós: "Crew very hospitable and friendly."
Contras: "Food was mediocre quality."

Prós: "Really good"

Prós: "Everything."

Prós: "was the seat super comfort"
Contras: "if the have variety of food provided will be better"

Prós: "Every thing"
Contras: "Service"

Prós: "Yes"

Contras: "The boarding process was ridiculous. The staff delayed boarding of zone 2 passengers until ALL zone 1 passengers could be located and boarded which could easily have delayed takeoff. They went so far as to page missing zone 1 pax several times and asked people sitting on gate area which zone they"

Prós: "Não há nada a comparar com a Qatar, atualmente."

Contras: "Good job keep it up"

Prós: "Food was good and so was the crew, entertainment was better than expected."
Contras: "Obviously the seat could have been roomier but still good."

Prós: "Yes"

Prós: "Everything"

Prós: "The food"
Contras: "No tv monitors or any entertainment"

Prós: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"

Prós: "Good service"
Contras: "Food"

Prós: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."

Prós: "Qatar beats every US based airline, hands down! The planes are clean and modern with better seats, leg room, technology, food and staff. Everything is included in the cost of a ticket, something that US airlines should learn! I cannot say enough about the experience and wood recommend to anyone traveling to destinations served by this airline."
Contras: "I cannot think of a single thing."

Prós: "Super check in, great entertainment options"
Contras: "Cabin crew were not very helpful. Food was average at best."

Contras: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"

Prós: "On time flights, orderly boarding, plenty of room for carry on luggage, no overcrowding, connection through Doha airport was nice as it is not crowded and has plenty of shopping options."
Contras: "Too many crying babies on board, food was just okay, crew were also just okay, entertainment system didn’t always work, cut out well before landing and took forever to reset."

Prós: "Nothing. As flight was rerouted and airline changed"
Contras: "We didn't like the fact that our flight changed to a diff airline when we paid to fly with Qatar"

Prós: "Ended up having spare seats beside me. Planes were new and in great condition. Staff were very good."

Prós: "The service was excellent, the hostesses were very friendly, smiling and helping. The food was tasty and delicious..."
Contras: "Nothing"

Contras: "Rules"

Prós: "great entertainment system friendly staff"
Contras: "very cramped flight, even when just partially full light food for an 8 hour flight"

Prós: "The service was impeccable, flights on time and the transfer easy!"

Prós: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Contras: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."

Prós: "Nothing!"
Contras: "Such an uncomfortable flight. Poorly organized, was a total chaos. Will never fly Qatar again!"

Prós: "The crew who were dedicated to our row came by and introduced themselves individually. They came frequently to ask for anything I required. They prompty responded to a request call. The lavatory to passenger ratio for Business class was excellent and I never had to wait for more than a minute. The food was very good but there is room for improvement."
Contras: "Some of the bread and croissants were not really fresh. Fresh fruits were also very limited and not properly ripened."

Prós: "I like the service very much. Flight attendants are very friendly and helpful, polite. After the flight I got some present. Kit with socks eye mask and lip balm, which was very nice."
Contras: "Dnt have anything to say what I dnt like. Everything is great."

Prós: "Very courteous!"

Prós: "Could not be more impressed with the airline, absolutely would recommend to anyone!"

Prós: "Not crowded plane. Some fantastic flight attendants. Very helpful and dedicated to make customers happy and help us enjoy the flight"
Contras: "Not very comfortable seating. A couple of not so friendly flight attendants. Crew on the ground in Doha not very attentive or cooperative"

Contras: "Narrow seats and little legroom."

Prós: "The courtesy and efficiency of the crd, an acceptable level of comfort inf the economy class."
Contras: "Food below average, command of the entertainment screen not convenient."

Prós: "Staff courtesy"

Contras: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."

Contras: ",also I had to wait for longer time again due to less people for wheel chair assist.."

Prós: "Flight was on time. Crew was friendly and attentive to passengers (I give them 4.5 stars). The seats are comfortable. The plane was clean."
Contras: "My 18 year old daughter (turned 18 on December 20, 2016) was singled out, searched extensively bodily and her bag, for no reason what-so-ever. It was a traumatizing experience for her... needless to say, nothing was found and no explanation was given. The seats recline too far back so that the person behind cannot enjoy what they are watching. The crew has to keep asking the passengers in front to pull their chairs up slightly."

Prós: "The crew was amazing, the entertainment system needs more content, the food could use more variety. I would definitely travel with them again."

Prós: "Friendly cabin crew"
Contras: "Economy class seats and the food table"

Contras: "The seat cussion on the airplane is to hard for a 5+ hours flight. Not enough food for vegans"

Contras: "Steep decline in food quality"

Prós: "Nothing"
Contras: "delays with little information and compensation"

Contras: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."

Prós: "all things"
Contras: "don't know"

Prós: "Flight from Doha to Johannesburg was pleasant."
Contras: "I had to take a flight from Doha to Johannesburg and from there another to Cape Town on South African Airways. Arrived at my destination 8 hours late."

Prós: "I don’t like it"
Contras: "They take my money because my flight it’s was over And they charge me twice"

Prós: "Entertainment always the best!!! The spacious seat and quick check in system"
Contras: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"

Prós: "Crew was great."
Contras: "There is for a 4 hours flight just a small snack - just like a local flight. Then there is no bedding at all, just a blanket. Very poor for a F-class ticket."

Prós: "The flight was on schedule, departure and arrival."
Contras: "The seats were very narrow."

Prós: "crew was good but seat was too narrow, and there are too many little kids near us."
Contras: "do limit the number of passengers with little children and don't put senior citizens near them."

Prós: "No"
Contras: "Seat was not comfortable. Push back was not working"

Contras: "Old plane - ACE - very basic movie selection."

Prós: "Timing of flight"
Contras: "Baggage policy has changed and has become too restrictive. Wieight and size and number of checked baggage is below competitors for transatlantic flights. Same for cabin luggage and is enforced randomly. Some economy passers were allowed two pieces, others were forced to check in cabiuggahe at $200."

Prós: "Seats weren’t all that comfortable."
Contras: "Service and meals were good."

Prós: "Service & caring were superb"
Contras: "The snack was served not good and eatable. Emirates like one of leading air lines could have been served a better food. If it is cost cutting effort to serve a very basic snack like this, customers will be finding other air lines in the future."

Prós: "On point"
Contras: "Keep doing the good work"

Contras: "Emirates sent a notice that the flight was cancelled on a flight from SF to the Maldives - with about 6 hours notice. They put me on a plane two days later. Zero interest by the airline helping. We found a flight on Turkish but paid an extra $500. Zero interest in helping. Last time sensitive ever on Emirates."

Prós: "Almost everything"
Contras: "The food choice"

Contras: "Staff service was not good"

Prós: "Nothing, it did not felt like an Emirates flight."
Contras: "The ICE on this flight is ancient, the seats are narrow, food was okay, nothing special. This is an old 777, which needs a refurbishment badly. Boarind experience is blah. After checking in you find yourself in a waiting hall with all the other passengers."

Prós: "Great comfort and entertainment some of the best I have ever had on a plane. Will definitely fly Emirates again."
Contras: "Not huge fan of boarding off a bus instead of the traditional way from the airport terminal. Food selection could be better but overall not bad."

Prós: "Great flight"
Contras: "No problems"

Prós: "On time, chose the raw meal which was excellent."
Contras: "Nothing!"

Prós: "Good flight"
Contras: "Crew was not very friendly. Had argument with a old man in the next row over serving glass of water"

Contras: "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"

Prós: "Good choice of entertainment."
Contras: "Food can be improved. A little bit of innovation is needed."

Contras: "Seat was uncomfortable"

Prós: "For a 15 hour flight the crew made it comfortable"
Contras: "The restrooms were non functional by the end of the flight"

Prós: "Everything was great!"
Contras: "—-"

Prós: "The service, food and flight entertainment was great."

Contras: "Usually, on the night flights you get a small toileteries kit with ear plugs, eye cover and a toothbrush. I kind of missed that..."

Prós: "Everything."
Contras: "Nothing."

Prós: "I love everything and I will flight with them again . A very positive experience."

Prós: "Food"
Contras: "We reached very fast"

Prós: "Staff were friendly and helpful. ICE entertainment onboard offered a wide veriety to choose from"
Contras: "The food was average"

Prós: "Caring crew"

Contras: "I understand that the cabin crew’s job focus is not to serve drinks and food to passengers. However, I would’ve expected well-mannered employees from Emirates. I was on an aisle seat, a steward bumped on my arm quite roughly and he merely continued walking. Not even a word was said."

Prós: "We've flown asian airlines before, but Emirates is by far the best for international travel. Unfortunately we could not afford to upgrade to business, but because we let the Agent know it was our honeymoon he put my wife and I in a window and aisle seat so that we would have nobody between us. This gave us the extra room and comfort we needed. Also, they are a bit roomier than most planes with better leg room. They have a TON of free movies, tv shows, games, music and more on the plane. Food was decent for airplane food and they gave lots of snacks in between."

Contras: "Crowded! I did not realize we were traveling on a holiday. The plane was full of children, including preverbal kids, who have no choice other than to cry when they are confused or unhappy. But hey, that's what noise-cancelling headphones are for! Staff is very accommodating and did their best."

Prós: "First time on an Airbus and it was a much more comfortable plane. Seats were roomy with more leg room, entertainment was better."
Contras: "Pizzas were pretty bad. Biggest problem was the arrival airport. Dulles is a poor airport. The people movers at arrival for more than 400 passengers are really inconvenient. How 'bout using BWI instead?"

Contras: "I was scheduled to leave Accra yesterday at 5:50pm. The flight was unexpectedly cancelled and the stranded passengers like myself were corralled to a nearby hotel. The flight has since been rescheduled several times today and settled to finally leave at midnight this evening. I missed my connection but it has also been rescheduled, but I doubt I will make it. Emirates has left me stranded. It's ridiculous how they failed to keep us accurately informed."

Prós: "On time, very helpful crew and overall experience was fine"
Contras: "Food was not upto the mark and one always expects something better from an Airline like Emirates"

Prós: "On time and Crew was helpful otherwise"
Contras: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"

Prós: "Food was the best I ever had on Economy, seats were comfortable, enterteriment was very good, cabin crew very polite and attentious..."
Contras: "Boarding was too Long with to much security measures"

Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"

Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"

Prós: "Overal very comfortable and good service aboard plane."
Contras: "Sat on plan after boarding for an extended time before takeoff. I think it was a maintenance thing. It happens so no biggie. Table and magazine pocket needed cleaning from prior flights. Made me uneasy from a cleanliness point of view so they took a hit on comfort."

Prós: "Amazing, wonderful, so comfortable, and crew was very friendly"

Contras: "Bad smell - probably somebody had vomited on a previous flight"

Contras: "The flight was delayed"

Prós: "There was enough leg room, good entertainment and food."

Prós: "Everything was good"

Contras: "Entertainment system was older version than the flight to Dubai. Also less legroom in this model 777"

Contras: "We have booked two tickets separately. One for me and the other for my wife and kid. But we were travelling together. When we checkin, we told we need the seats together. But, they did not give the seat together. Also, our connection time was 2 hours for the next flight. To receive the baggage in the port of entry, it took more than 1 hour 15 mins in the carousel. After that we had to clear customs, change terminal and clear security in 45 mins to catch the next flight. It was really tough for us. They could have handled the baggage little efficiently."

Contras: "No reason to complain."

Prós: "it was ok."
Contras: "Crew allowed passengers in with no masks. Why do they write a boarding time on a pass? They started 15 min later. Then, "be fast, be fast, we are behind". Plane departed 20 min late."

Contras: "A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable."

Prós: "Crew was very attentive, and boarding and off-boarding was relatively easy"
Contras: "The seats were cramped, and hard to get out of when the person in front had their seat tilted back, it felt practically in your lap when you were seated."

Contras: "Nothing"

Prós: "The crew was quite pleasant and friendly - very accomodating"
Contras: "Entertainment system is outdated, the food was only passable. The chocolate was nice"

Prós: "No seat comfort"

Prós: "Great organization, very efficient"
Contras: "Bag fees were not made clear on Kayak or Swiss website, seats on Edelweiss A320 we’re spaced too close together for my legs, though was not a problem on the 777."

Prós: "The food"
Contras: "If there was Headphones on flights"

Prós: "Crew was very courteous and helpful"
Contras: "More leg room"

Prós: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Prós: "Crews was very good and helpful."
Contras: "I have to pay $100 at the airport for my second bag, which was a total surprised to me. Because when the question of how many check bag came up and I put in 2. There should be a warning come up that it will be extra charges for the second bag."

Prós: "I was offered to check in my carry on, it was nice."
Contras: "I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience."

Prós: "The crew was great."
Contras: "There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable."

Contras: "Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Excellent"

Prós: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Contras: "Two of the flight attrendants in our area were in a bad mood and it showed."

Contras: "Boarding was not clear! We were waiting for an announcement and none came. We got up when we saw the seating area clearing out. Earlt day International departures are sheer madness. The Check-in and security lines were crazy. Will take later flight next time."

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "I like service, plane..."
Contras: "I have anot her flight with the same airlines. I haven't took my ticket at the same time but since it's same airlines they should be able to connect my flights. I have to go borders and took my luggage and then I checked in again. This is waste of time"

Prós: "Service and Aircraft B777"

Prós: "Customer service excellent even though I was in the economic class they made me feel first class!"

Prós: "Food service is adequate."
Contras: "Standard complaint, but economy seats are way to squeezed in!"

Prós: "I treated myself to Swiss Business (for a second time) for this trip and it was terrific. From the comfortable seats, the fabulous dinner, the outstanding Swiss staff from the baggage check to the wonderful flight attendants, the flight to Zürich and the return trip to Boston was amazing! I cannot say enough good things about Swiss. I would love to be able to fly Swiss Business again when I travel to Zürich in September 2019."

Prós: "The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok."
Contras: "I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed."

Prós: "the premium economy section was very pleasant, well worth the $150 upgrade price. Though they should have included priority boarding."
Contras: "One hour delay in boarding, two hours sitting on the tarmac due to cargo loading and overweight issues. No notices, very poor communication."

Prós: "Everyone was so nice!"
Contras: "There was nothing I didn’t like."

Prós: "Special GF meals care on board, friendly staff, good food and drinks"

Prós: "The length of the flight"
Contras: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Prós: "Fast flight and crew was amazing."
Contras: "Seats are terrible. Food is just ok, could me better, I remember 2012 when I was flying first time with Swiss (same route), food was excellent and seats were much more comfortable. I’m thinking to get back on Turkish Airlines although the trip is much longer, they are much better in both above mentioned segments."

Prós: "Food is excellent... nice variety plus dessert. Everything was hot & delicious & used metal utensils which was much nicer than plastic."

Contras: "I was randomly selected for a second security check at the boarding gate in Zurich airport, the security staff were unfriendly, said it was a TSA requirement even though I stated I am a United States Citizen and That I have already passed through a complete security check Point, still they placed a metal & scanning detector on my feet, hands & belt. This was a complete violation of my rights. Never have I faced a humiliating situation at any other airport. If this was a TSA requirement then everyone should be subject to a second security check."

Prós: "Friendly Staff"
Contras: "N/A"

Prós: "Swiss took care of your mistake, booked on subsequent flight."
Contras: "No idea a you never actually delivered a ticket. Flight over sold, Swiss had no record of the booking. KAYAK screwed up."

Prós: "No assists"
Contras: "Poor service"

Prós: "Just like everything else the Swiss do, our Swiss air flight was like a well oiled machine. Very friendly crew, very good meals, lots of creatures comforts; blankets, pillows, headphones, warm washcloths in the morning. Great overall experience."
Contras: "The seat room is every bit as tight as any other airline, so if you're tall, and flying an overnight, upgrading to a seat with leg room might be worth the extra cost. Select your roomy seat early - they go fast!"

Contras: "I could not obtain a refund."

Prós: "Service and food were amazing! The flight crew were wonderful and gave us a tremendous amount of intention!"
Contras: "Nothing... the flight was great!"

Prós: "The food was good and the crew was nice."
Contras: "No entertainment offered and the seats were cramped."

Prós: "The food was really great! And the crew was very friendly. Was pleased that everything went smoothly."

Prós: "Once staff arrived all went well."
Contras: "The flight was scheduled for about 1pm and we arrived with another connecting flight to the Athens airport at 8am as that was our only choice. No staff arrived until 11am to check people in and take baggage. We were flying business and would have liked to check in earlier and make our way through security to the business lounge but could not and had to wait for three hours. It would have been nice to have one person on duty."

Prós: "Best services."

Prós: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."

Prós: "Attentive crew offwring water frequentlyflight"
Contras: "Flifght was far from full and I am small.so the very tight seat configuration was not a problem."

Prós: "2 Long flights. Friendly, efficient crew. Plane was clean. Price was good."

Prós: "the punctualty"
Contras: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"

Contras: "id."

Prós: "Very friendly crew Decent food Excellent airport"
Contras: "List friendly check in process At the check-in counter, he falsely claimed that he couldn’t accommodate a husband and wife together. I’m sure they could’ve Done better"

Contras: "nothing Everything was good"

Prós: "Comfortable seats and good entertainment, nice food"
Contras: "Cabin crew were not friendly, and were resistant for any special requests"

Prós: "The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!"

Prós: "The crew was amazing."
Contras: "Nothing"

Prós: "Food and crew from SFO to Istanbul were the best. I couldn’t have asked for better. However , arriving in Istanbul the service severely deteriorated. Had to wait a long time for a wheelchair and then was just dropped off at the gate. When I asked for assistance down the jetway I was told “it’s just a short walk”. All of the business class people gathered in a group and charged when the door opened. I was afraid but walked down"
Contras: "No assistance at Istanbul airport turned my opinion of Turkish airlines. The is not my first bad experience at Istanbul with wheelchair service but thought it would be better since I flew business class this time. Movies are old and need to be updated"

Prós: "My seat didnt recline so i wasnt feeling comfortable"

Prós: "All was really good"
Contras: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."

Prós: "Comfortable seat Good selection of movies"
Contras: "The plane had no room to stretch inside. The space was very confined and cramped. Not good when your traveling for 10hrs in the air. I also didn't like the food or the portions. Bad selection of music."

Prós: "nice that food was provided."
Contras: "boarding was delayed, then we were also delayed on the tarmac. some out of the plane/crew's control but after a long flight from US, this felt extra long."

Contras: "I contacted Turkish Airlines 4x times before my flight to learn how to deal with excess medical baggage, mobility assistance, and meal assistance. The Customer Call Center claimed to have made all of my necessary reservation updates for all of my special meal, medical, and mobility assistance needs. They did not! When I arrived at Check-In, there were no notes about any of my requests, nor services prepared to facilitate them. I spent over 30-45 minutes escalating the situation to the Shift Manager who had to contact the central call center and her own manager, just to find out what to do about medical baggage, what's permitted, etc. I was embarrassed for their employees, who not only didn't know their own company policy on the matter, nor were they aware of the industry standard. After much arguing, yelling and threats, the Check-In desk agents finally allowed my excess medical baggage and equipment without extra charge. I still received no mobility assistance to begin my travel after Check-In to my departure gate, nor were they prepared to offer this to me in Istanbul. Again, after a long wait, much yelling, screaming, and arguing, I was finally provided mobility assistance just in time for my flight. I almost missed my flight due to Turkish Airlines not putting my request in the system, nor caring enough about the traveler to do so at Check-In. When I arrived in Belgrade, 3x pieces of my luggage were destroyed and unusable again, medical equipment was damaged, and I filed a claim with Turkish Airlines. They tried every way possible not to pay, but finally offered a meager claim, nothing close to what it cost for the damage caused or to repair or replacement the destroyed luggage or medical equipment. Turkish Airlines is the Grey Hound of travel, sure they might be large, offer many itineraries and frequent travel, but their quality, customer service and professionalism leave them amongst the bottom feeders, still 3rd world in mentality, form and function. No honor, no integrity, no class. No reason to ever fly with Turkish again, and I'm happy to tell everyone I know not to fly with them!"

Contras: "There is no communication from the airport to the passengers making it really complicated to board the plane on time even while waiting for the boarding to begin at the gate."

Prós: "Well looked after from start to finish!"
Contras: "Nothing!"

Prós: "we made it safe everyone was nice things went smoothly"
Contras: "the 40 min delay added and extra half day to the trip // everything else was fine // i don't like this form either, should be simpler... you make it seem like you care for me, but then I'm just a piece on a conveyor belt"

Contras: "Our flight was delayed from budapest to Istanbul, causing us to miss our connecting flight to San Francisco. The staff was rude and unhelpful in finding a way home, ultimately sending us to New York City for an overnight layover without hotel accommodations. We had to sleep at the airport for a morning flight to San Francisco, causing us to miss work. This was the worst travel experience of my life."

Prós: "they do really their best- they have a good standard."
Contras: "english is hard to understand"

Contras: "collecting the food trays long after you finished eating is annoying. Tray keeps sliding at you."

Prós: "Great service and staff"

Prós: "Worst flight"
Contras: "I was on the phone for 4 hours, went to Turkish office in New York City (they didn't agree to see me), called various sales offices without obtaining a resolution. The only option I have is to lose the full fare of this ticket."

Prós: "We didn't crash"
Contras: "Took too long. Build a transporter!"

Prós: "I like Turkish Airlines they have great service. Very good entertainment."
Contras: "I was flying from Skopje to Istanbul I got only one hour between the two flights and it was difficult to convince them to let me go through the business line so I can catch my flight to LA."

Prós: "The food and movies were the only good thing there"
Contras: "1. Airport wasn't air conditioned in Istanbul people were sweating 2. Very Poor customer service in Istanbul , no one of the employees there were able to smile at the whole airport 3.7 hrs wait in the airport , Both flights were packed and full of kids"

Prós: "Service, Food, Crew, short announcements, boarding, entertainment"
Contras: "AC unit was off while boarding, first 20min it was super hot. AC turned off again about 30min prior to landing, again the plane heated up rather quickly."

Prós: "Food served two times and amazing guys helped us during flight. They're very respectful not like united airlines beat the guy."

Prós: "Service, food, and entertainment options were fantastic!"
Contras: "The process of having to check small electronics needs to be streamlined, but that's still new, so understandable"

Prós: "Usb chargers"

Prós: "Nothing"
Contras: "Would not refund my ticket or make changes. Turkey is full of terrorism and all Americans have been evacuated from this country and the airline would not refund me. They kept my money and robbed me."

Prós: "Efficient transfer aside.from long security process. Beautiful plane."
Contras: "Long security process. Limited leg room."

Prós: "The flight attendants are very kind unlike the one with United airlines."

Prós: "The service was very good, friendly, courteous."
Contras: "Can't think of anything."

Contras: "it was so HOT!!!!!!!"

Prós: "Turkish canceled my return because I had the bad luck to miss the conection flight , I had to buy another ticket in another airline and even that they fined me"

Contras: "I made request by the phone, for service animal. They told me to call back after 24h!!! After 5 days of waiting, more than 50 calls to customer "support " that barely speak English, I was forced to go to "Airport " to chek what is the problem with my request. Over there they helped me, and everything was fine after that. But this is RIDICULOUS, that I need to go to f... airport to solv the problem. Never ever turkish!!!!!!"

Contras: "Vegetarian meals were not good."

Prós: "Cabin/ground crew was professional, nice."

Contras: "Terrible connections. Long delays. Truly awful"

Prós: "Plane was nice. Crew was very nice."
Contras: "The plane was blazing hot. The in flight entertainment system was down for half the flight."

Prós: "Everything on the plane was great."
Contras: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."

Prós: "Every thing was excellent"

Contras: "Agaun same food..."

Prós: "The bread service"

Prós: "Everything overall"
Contras: "My lock on my checked luggage was broken and things were stolen, it is quite unfortunate not to be able to thrust an airline with one's personal items."

Prós: "All other crew was very nice, good seats"
Contras: "No wifi, FA skipped me when giving flight bag"

Prós: "Movies!"
Contras: "Crew need to smile a bit. And even if you don't choose the food in advance, there should be vegetarian option."

Contras: "My first flight was late which made me miss my connecting flight. The ground was horribly rude and it took over 4 hours to get me to a hotel along with at lie ask 50 other people."

Prós: "Michelle, at the check in desk, went above and beyond to help me. I really appreciate her kindness, professionalism, and hard work to ensure I was comfortable and that my luggage made it on board. The food and entertainment was great. I really loved the goody bag, it was very thoughtful and included everything to make you comfortable for the flight."

Prós: "In general, service was of good quality. Crew very attentive. The film selection was outstanding. Routing was good. I would not hesitate to take this flight again. Seat are comfortable, although somewhat old-fashioned. In general, I think that this is an excellent airline, my choice for the future."
Contras: "There was some confusion in boarding, due to a gate change not clearly announced ahead of time. But I do not wish to overstate this, since I was satisfied in general."

Prós: "fast boarding, on time"
Contras: "upon arrival, we waited too much in the plane and we didn't even taxi to the gate. we had to take the bus to the terminal which meant further delays getting in"

Prós: "The food, entertainment, friendliness, cleanliness (scents in the bathroom!)."
Contras: "Extremely little space in the cabin (economy). You are overdoing it with cramming people in. I will likely not fly Turkish Airlines again, even if it's less expensive, but 9 hours in a tiny space was too much. The announcements (in English) were not understandable and insufficient. We were 2 hours delayed without explanation. Many people worried about their connections, so advice on that would have been helpful."

Prós: "FOOD,, CREW ATTITUDE & TIMEING."
Contras: "AS BOVE"

Prós: "Staff was very good"
Contras: "Plane was very warm"

Contras: "Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times."

Contras: "Seats can be better."

Contras: "We had a three hour departure delay in Munich"

Prós: "Plane from Munich was late coming to Zagreb, so my flight was late because of that and was about to lose connection flight from Munich to Brussels. Then, Lufthansa drivers waited in Munich, put us in vans and drove us to plane for Brussels. Amazing service!."

Prós: "Nothing"
Contras: "Food quality, crew attitude, seats and entertainment ."

Contras: "Crew was young and did a good job but I got the feeling they were working their way to their own vacation at the destination."

Prós: "There was nothing to like."
Contras: "The time to catch the next flight at Washington DC and Frankfert was too short. Walked about a mile and half between two gates. Request to change the time slot"

Contras: "For some reason there were 4 really young children seated all in the same area. Kids will be kids, but perhaps spreading them out wouldn’t make one particular area so loud and disturbing. Boarding the plane I a more orderly way would also help."

Prós: "Canceled and not rebooked untill 4 days later"
Contras: "Still waiting to fly"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "The flight itself was fine."
Contras: "We waited in the plane on the tarmac for 3-1/2 hours waiting for the plane to be de-iced before take-off. I understand that there is nothing Lufthansa can do about the weather, but they (or the Munich airport) need to have more de-icing machines. It is ridiculous to have to wait that long."

Prós: "Very impressed with the flight crew team!!!"

Contras: "The flight never took off after 3 hours on board on the tarmac. There was poor communication from the staff at the airport and no compensation from Lufthansa."

Prós: "Cuteous service"
Contras: "Seats were to close together, nomlegroom, impossible when set in front reclined. Breakfast food meager."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Other than being too late it was everything ok."
Contras: "We had a very late departure but it wasn't anything Lufthansa could control"

Contras: "Not a lot of newer movies"

Prós: "Nice plane, free checked bag, and a snack,"
Contras: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Contras: "Seems like they want to nickel and dime you for everything now..."

Prós: "We were kept informed of prigresd"
Contras: "Delay"

Prós: "The snack/ breakfast was not very good"
Contras: "Long flight"

Prós: "We were traveling to cancun, the best part is we picked up our bags just in our final destination."

Prós: "Comfortable seats, nice they still give a snack"
Contras: "Nothing"

Contras: "Standing outside of the plane in the freezing hail, when my clothing was completely unequipped for it"

Prós: "Everyone was very polite, seats were fairly comfortable. Food was about what you'd expect, but with more chocolate, which was nice. Enough movies to keep me busy."
Contras: "Spilled a drink and requested someone come by, only to have three people ignore my light and visible waving arms. Had to move my neighbor and find some napkins, by which time my seat was soaked through. While I was cleaning, someone asked if I had turned my light on."

Contras: "Boarding was a mess"

Contras: "Houve um atraso na saída de Munique."

Contras: "missed connection in frankfurt"

Contras: "Flight delays,...."

Prós: "Friendly crew."
Contras: "Plane was delayed almost two hours due to fog but I can't blame Lufthansa for that"

Prós: "We left on time"
Contras: "Tight legs space"

Contras: "The vegetarian option was not as up to the standard of the meal travelling from Los Angeles to Frankfurt. It could be much improved in Business Class."

Prós: "Once onboard the flight was excellent and trouble-free. The crew were efficient and pleasant to passengers. I must give a big credit to Lufthansa for its great on-board entertainment system and good quality screens."
Contras: "Boarding in San Jose: For the first time I saw a Lufthansa person physically checking the weight of cabin backage at the gate. This was was not very pleasant experience as he approached us asking questions why we had so much cabin baggage, when our children were in bathroom and assumed me and my wife had 4 pieces of baggage, when we had 1 each and then left without apologising."

Prós: "Houve atrasos mas saídas"

Prós: "Crew very efficient and professional"

Contras: "way too difficult to try to get exit row seats- I went on line precisely 23 hours before the fight and could not figure out the exit rows- legend said they would be marked by a red line but were not. Very frustrating."

Contras: "Canceled and delayed flights are unavoidable but deceitful customer agents is unacceptable. We will never fly Lufthansa again."

Contras: "None"

Prós: "Comfortable, left and arrived on time , smooth check in"
Contras: "No entertainment (no screens on back of seat ) , no provision for priority boarding for star alliance gold member(security line)"

Prós: "Over the length of the 9.5 hour flight, my time in the Economy class was that the crew were professional, courteous and especially helpful. There is a magnitude of difference between the attitude and professionalism of this airline over any American airline I have flown. In the future, Lufthansa will be my first consideration."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Staff"

Contras: "Food Crew appearances"

Contras: "The head rests were very uncomfortable."

Prós: "Excellent service"
Contras: "Every thing is excellent"