Voos para Aeroporto de Glasgow

Prós: "In general, everything was ok aboard the plane."
Contras: "The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it."

Prós: "Everything was great thanks"
Contras: "Perfect trip"

Prós: "Flight landed on time"
Contras: "Gate was constantly changed with no audible notification at the gate and boarding process was mayhem"

Prós: "The crew were really friendly and made sure we were looked after."

Prós: "Everything except the seats . Need to book business class"
Contras: "The seats were too small"

Contras: "Better entertainment"

Prós: "The seat was good, and the crew was great."
Contras: "Boarding at the gate, and not having to take the bus."

Prós: "The crew was o.k."

Contras: "Never happened,missed flight"

Contras: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."

Prós: "the flight got me where I needed to go"
Contras: "no boarding zones. boarding was a free for all."

Prós: "Nice to have breakfast on board"
Contras: "Arrival was a little tardy"

Prós: "You can charge your phone on the flight. Got snacks on each flights"
Contras: "the food options"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "coffee"
Contras: "boarding was chaotic"

Prós: "Nothing"
Contras: "Everything, lost luggage and missed flights because of flights not making their time."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Good selection of movies"
Contras: "The food was soggy and not the greatest"

Prós: "I like everything about Lufthansa in terms of quality and service"
Contras: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."

Contras: "I didn't fly with Lufthansa...n I didn't fly to Frankfurt..right now I'm in Zurich...Switzerland..."

Prós: "Everything was great. The crew couldn’t have been more friendly or accommodating. It was a very enjoyable experience."

Prós: "Efficient crew. Quick service, quick flight."
Contras: "No negatives."

Contras: "Flight to Fresno was delayed three times. Flight time was 6:21 and now delayed until 10:21"

Contras: "Three pieces of luggage two got to my destination two and a half days which means I had to purchase cloths to wear and personal items. The third piece of luggage was three and a half days late. Which is was are Christmas presents were delivered late afternoon. There wasn’t any compensation for the inconvenience of having to change of plans of staying around the house waiting for luggage when we paid for hotel rooms and we didn’t get a refund on our trip we couldn’t take. When we knew flights from Frankfurt to München ran daily. Very disappointed. Byron becker we flew from Florida Orlando fo Munich Germany and paid a high price for traveling. Also we were bumped three times fro, Frankfurt to. Much each time on standby. Very disappointed. Sorry but this is the truth."

Prós: "The movie selection"
Contras: "They ran out of food- I didn’t have dinner on that flight. We were almost 2 hours late to Dubai. I was irritated to say the least."

Contras: "Houve um atraso na saída de Munique."

Prós: "Good flight crew, professional, glad I arrived on time"

Contras: "Flight delays,...."

Prós: "The boarding process made it easy to find my seat and get settled in."
Contras: "My seat back didn’t recline. But the one in front of me did. So I was penned in."

Prós: "The honesty of the staff and the constant updates"
Contras: "Flight was delayed and overall the flight wasn't comfortable."

Prós: "great flight attendants - very friendly and attentive"
Contras: "The landing was extremely turbulent - an announcement from the pilot would have been nice."

Prós: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Contras: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."

Contras: "Took a few time to ask for my kosher food. Crew couldn't locate me on the list, than the were out of kosher food, gave me regular breakfast, which I couldn't eat more than granola. It was pre-ordered, and I called to confirm a week ahead."

Prós: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Contras: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."

Prós: "Nothing"
Contras: "This Lufthansa flight was flown through Air Canada, so this review doesn't reflect on other hosts. However the flight was the worst service I've ever had on an airline in every category."

Prós: "Houve atrasos mas saídas"

Prós: "The airplane was clean. Lots of storage space."
Contras: "The entertainment screens in our row of seats were not working. The crew did find seats we could move to if we wanted to watch movies. Made two phone calls to the airline prior to my scheduled trip to attempt a seat upgrade but they told me I would have to do this at the airport where of course no upgrades were available"

Prós: "The female flight attendants always look great."

Prós: "Operated by Lufthansa. Attentive flight attendant. Comfortable seats."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Crew kindness."

Prós: "Short flight Ease of checking in Meal provided"
Contras: "Time of flight changed by two hours earlier w/o being notified No entertainment Flight delayed due to passenger"

Prós: "Flight attendants pretty good. Got lucky with one of the only 2-seater rows in the back of the plane. Good entertainment options."
Contras: "I'm only 5'2" (157cm) and slim but could barely move in my seat, and if the person in front leaned seat back, it was terrible. Food was lame, really salty and they did not come around with water enough."

Prós: "Service was great."
Contras: "Boarding process is a bit chaotic since they dont go by group, but by class. Seats in Business class are no different than economy."

Prós: "Very comfortable flight."

Prós: "Absence of food"
Contras: "In flight service"

Contras: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Prós: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Contras: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Prós: "Klm's consistantly high standards in everything they do."
Contras: "Nothing"

Prós: "Almost everything, especially the crew."
Contras: "Don’t feel like anything should be better to be honest"

Prós: "Pleasant crew. Appropriate and efficiently served snack."
Contras: "Boarding and disembarkation were slow."

Prós: "Just as I expected. And I made my last connection easily."

Contras: "Flight got delayed 30 minutes"

Contras: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Prós: "No delay and nice staff"

Prós: "Entertainment was amazing"
Contras: "Seats a bit hard"

Prós: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Contras: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Prós: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Contras: "If I knew how to recline my seat earlier. I did try several times"

Prós: "KLM staff is great"

Prós: "The flight was smooth, the service was friendly, and the food with plentiful."
Contras: "Too much activity in the cabin during the flight."

Contras: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Prós: "Friendly staff"
Contras: "Security check at gate; No priority"

Prós: "The flight arrived a few minutes early."
Contras: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Prós: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Contras: "Less legroom, storage space, bad food, few movie options."

Contras: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Contras: "Not enough leg room"

Prós: "Light snack and complementary wine"

Contras: "Nothing special"

Contras: "Very slow service at checkin, was not even available when I arrived at the airport"

Prós: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Prós: "Good selection of movies."
Contras: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Prós: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Contras: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Prós: "Interior of the plane was clean. Smooth landing."
Contras: "Pilot did not avoid turbulence"

Contras: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Prós: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Contras: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Contras: "Didn’t happen."

Contras: "The movie selection did not seem extremely varied."

Prós: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Contras: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Prós: "Nothing really"
Contras: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Prós: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Contras: "Nothing"

Prós: "Very friendly crew"

Contras: "They stole my money"

Prós: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Prós: "on time, and with snow"

Prós: "The flight attendants could not do enough for you."
Contras: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Prós: "Cabin crew very pleasant"
Contras: "Lost our bags, little sympathy from staff"

Contras: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Prós: "great choice of entertainment content, friendly crew"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Contras: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Prós: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Contras: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Prós: "The crew was nice"
Contras: "Se take to much turbulence"

Prós: "Seat confort"
Contras: "2 hours delayed, even tea has to be paid"

Prós: "It was overall officient, basically on time and comfortable"
Contras: "Getting off the ground took quite a while even though we arrived basically on time"

Prós: "My last answer should have mentioned that the airline I referred to was Loganair not British Airways. Coffee and a Tunnocks biscuit at no charge"

Prós: "Crew"
Contras: "Boarding"

Prós: "Helpful and Friendly Crew. Did their best to help during the delay. Able to take hand baggage on board (unlike our kid journey when forced to check it in at the gate)"
Contras: "Sat on plane for an hour waiting to depart, so delayed landing. The BA feel is no different to budget airlines now."

Prós: "Crew were great and we left and arrived slightly early which was nice"
Contras: "The in flight magazines and safety cards were ripped and damaged. Not a good look for the flag carrier"

Prós: "quick boardling, good flight, enough personal space in business class"
Contras: "I do wish passengers would sit until the seatbelt signs are off and not all jump up and open the over heard bins and drop things"

Prós: "Crew cheerful"
Contras: "Beyond their control. Flight delayed 50 mins"

Contras: "there was a mechanical error which kept us on board the plane for 20 minute increments for nearly 3 hours until they had us switch planes"

Prós: "American Airlines had awesome customer service, smooth flight, comfortable and seats were roomy for economy."

Prós: "Boarding and on time departure."
Contras: "Nothing to dislike"

Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"

Prós: "Typical BA efficiency."
Contras: "What’s the difference between BA and EasyJet?"

Prós: "Left relatively on time, friendly crew, clean cabin, and good enough"
Contras: "Completely disorganized boarding from front and back of aircraft led to clogged isles as people from the back tried to make it to the front and visa versa."

Prós: "On time, all the staff were lovely at the terminals and on the plane"
Contras: "All goid"

Prós: "The captain was very apologetic and the crew were friendly."
Contras: "The flight was delayed by an hour, meaning we arrived at almost midnight and for me and a few other people their electronic boarding passes did not work properly I was refused at the departures gate and told to go to the British airways counter to get a paper boarding pass printed out. I also saw some other people with British airways electronic boarding passes having similar problems."

Contras: "We where delayed for just over an hour"

Contras: "Too hot, meant to arrive 5 mins early but ended up 15 mins late as we sat on the runway for about half an hour without air conditioning."

Contras: "Delayed 30 minutes"

Prós: "Actually was British Airways and not another airline. Service was great."

Prós: "Comfort, friendly staff"
Contras: "Paying for food and drinks"

Prós: "Very good aircraft!"

Prós: "Good enough room, and had personal screens to watch movies and TV"
Contras: "n/a"

Prós: "All BA staff were professional, pleasant and helpful. My seat had more leg room than I was expecting (after a flight Seattle to Heathrow where my knees were jammed against the seat ahead of me."
Contras: "I was frustrated that I had to pay for either a cup of coffee or water. Since all healthcare providers recommend that one must drink water on a flight to stay hydrated and healthy, a complimentary bottle of water would have supported healthy travel. Due to a short layover in Heathrow, I had no time to fill my own water bottle."

Prós: "Helpful and courteous crew"
Contras: "N/a"

Prós: "Full flight, but still excellent courteous service from all members of staff."

Prós: "On time, friendly crew"

Prós: "Good crew, nice and comfortable aircraft"
Contras: "1h delay Almost no food alternatives even if now is paid and expensive, no vegan options Boarding onto a crowded bus with babies and then stay trapped in there in front of the aircraft for a long time is not understandable."

Prós: "Flight as always great"
Contras: "Delay made me miss two meetings"

Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."

Prós: "Service"
Contras: "Nothing"

Prós: "Was nice over all"
Contras: "The lady next to me threw up on the floor ,the crew was professional in handling it"

Prós: "Cabin crew was amazing..... didnt mind the delay things happen"

Prós: "The size of the airplane. Very spacious!"
Contras: "2 hour delay"

Contras: "It would be nice to have a free juice or soft drink on this flight. They only offer free water, and then you have to ask for it."

Prós: "Legroom & seat space"
Contras: "No plug sockets"

Contras: "Bag didn't make it, and then the system to get it returned doesn't work as it should."

Prós: "Not much else"
Contras: "Delayed boarding, delayed takeoff, delayed landing. Everything was done so slowly that we nearly misssed our connection."

Contras: "I made the mistake of buying a no checked baggage ticket- they charged me more to check my bag than it cost me for the ticket (65 British pounds). How do they get away with this? Many passengers had carry-ons that probably weighed as much as my luggage, yet I have to pay a huge fee. Plus, extra charge to choose a seat, and not even a glass of water on the flight. Last time I choose to fly British Airlines."

Prós: "Fast boarding and very efficient and welcoming crew members."
Contras: "Nothing to note about the flight. One downside was parking at arrival on Heathrow outside the terminal and having to get a bus."

Prós: "The BA agent after immigration did a wonderful job getting us on the next flight, which saved us from losing our entire vacation."
Contras: "The luggage took 45 minutes to arrive at which point we only managed to still get our rental car due to an extremely helpful Europcar agent. Otherwise, we would have been stranded at Glasgow airport overnight and would have lost our hotel reservation."

Prós: "Very attentive, kind caring"

Prós: "I did get to Glasgow"
Contras: "Boarding by bus, late, expensive, bag fee, no drink."

Prós: "I like the comfort of the BA planes even for such a short hop, efficient service and fast."
Contras: "Shame the service no longer includes a complimentary snack/drink, especially as the prices have not changed. Doesn't encourage brand loyalty, although on that route BA sadly have the monopoly."

Prós: "Nothing"
Contras: "British Airways carrier American Airlines was not clearly notified on tickets/boarding passes/itineraries nor was there any communication between the carriers, so when I checked into British Airways I got no help expediting my check in at American. It was confusing and no one was helpful and instead flip. At American every interaction, whether about connecting flight boarding passes, my five and half hour delay or seating left me feeling unimportant and disrespected. I will never use either airline again nor Kayak"

Prós: "Nothing"
Contras: "As like always late"

Contras: "Not really friendly. Nothing to drink. My chair was broken so I couldn't really lean back."

Prós: "Not much of anything. No complimentary food or drink for a nearly five hour flight, and sub- par customer service."
Contras: "The check in agents with Iberia airlines in Porto were rude, the. told me only when I arrived that I could not carry on “camping backpacks”, so I would have to check it for an additional 40 euro to check it.. despite saying they’d be happy to check “carry on” free of charge.. I’ve never had a problem with my backpack before, and it fits well within the size restrictions and easily fits in the overhead.. then they were unable to transfer my bag that I payed 40 euro to check, to my connecting flight. Therefore I had to wait two days to receive my luggage at my final destination in Rome.. Overall a really mediocre and frustrating experience."

Prós: "Everything"
Contras: "Nothing"

Prós: "Nothing. The airline changed the departure time for the first leg of my flight so I could not check my connection and had to cancel my flight and rebook with another airline."
Contras: "Keep scheduled flight times."

Prós: "The crew was good and the seats were fine."
Contras: "It was a short flight but it would have been nice to have a glass of water."

Contras: "Flight was delayed. Took a long time to board."

Contras: "Better seats, better food"

Contras: "Infotainment system"

Contras: "2 hours late"

Contras: "Information,connection,airline staff,customer service, Ivan go on forever"

Prós: "On time"
Contras: "Free wifi for economy class"

Contras: "USB outlet not working seat 21D"

Prós: "Even with some departure delays we landed on time."
Contras: "The plane could have used some cosmetic detailing. The door to a cabinet in the bathroom would not shut and caused a problem with people being able to close the bathroom door."

Prós: "Iberia cancelled my incoming flight to Madrid and put me on an earlier one, but refused to let me on the earlier flight to Bilboa, which made a long waiting time!"

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Contras: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Prós: "Ok"

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Contras: "The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination."

Prós: "On time"
Contras: "Space"

Contras: "Were not there to rate but someone paid you an extra fare so you made double the money on one 2 seats! BRAVO Standing Ovation!!!"

Contras: "Tiny food. Late one hour."

Prós: "Fairly standard international flight. In flight meals were fine. Seats were spacious enough (6’3” I need the legroom)."
Contras: "Not a terrible negative in the slightest; the onboard entertainment won’t load until the plane is in crushing altitude. Thought it was weird as that has never happened before, but not really a problem"

Prós: "Short flight and on time"

Prós: "The crew were friendly."
Contras: "The delay"

Prós: "Arriving safely on time."
Contras: "Uncomfortable seats, unable to adjust temperature individually, huge temperature swings from hot to cold and back to hot, terrible food, impersonal crew service."

Prós: "All went well"

Prós: "Crew very nice"
Contras: "Food terrible."

Contras: "No pudimos volar a Miami nuestro destino final,porque al llamar a Iberia desde Venecia(horas antes que saliera nuestro vuelo),para informales que por llegar a bordo de un crecuro y no permitrisele a este entrar al puerto por motivos de la neblina,no llegariamos a tiempo a nuetro 1er vuelo con ellos,y nos dijeron que perdiamos la posibilidad de tomar este segundo al otro dia,17 horas despues,donde solo nos ofrecieron la posiibilidad de otro para 3 dias despues y a un precio demasiado alto,nos sentiemos muy poco ayudados y muy disgustados con esta aeorolinea."

Contras: "The cramped space"

Contras: "Slow service by the flight attendants; poorly stocked food options. perhaps it’s a European thing with budget airlines but to pay for water is unacceptable."

Prós: "I had my reservations about Iberia air after reading reviews of them online so was surprised that my trip was pleasant. The food was actually one of the best I had in a while for an international flight and flight was on time. Service was courteous and prompt too, for the low price I couldn't have asked for more."
Contras: "I couldn't get my touch screen to work so didn't watch movies. But I also didn't bother to ask the stewardesses and just went to sleep. The seats were just the right size for me but can see ow it might be a problem for larger people. I'm guessing the seats are European size?"

Prós: "Absolutely nothing."
Contras: "Absolutely everything. I paid for a seat only to get bumped to the very back of the plane. I waited in line for 30 plus minutes to talk to a gate agent who just ignored everyone in line. Their service is worse than United. You get what you pay for. I will never fly with these clowns again. And I want my $33 back for the seat I didn't get!!!!!"

Prós: "Shortness of flight"
Contras: "Flight attendant would not help get luggage into overhead. Inattentive for food and drink needs."

Prós: "The crew was nice and attentive. Leg room in the extra leg room seat was absolutely worth the extra fee."
Contras: "Connectors always seem to be delayed causing late boarding."

Prós: "Absolutely awesome, thanks for an excellent flight"

Prós: "Excellent treatment"

Prós: "The terminal at the Madrid airport has good shopping and dining options, but it's rather far and took ~25-30min to get there (including a short wait at the custom control."
Contras: "The check in took an awfully long time, the agent took 25-30 min to finalize our boarding pass."

Prós: "The crew was great and the flight was great also. As the plane wasn't full, I was able to move my seat and have two seats which was lovely. Thank you"
Contras: "It was freezing on the plane. I had a jacket on and socks and used two of the blankets and was still cold. I also had tried to contact Iberia to order a special meal, but was not able to get through on the line even though I tried for several days. I also was not able to figure out how to order a meal on-line. I was disappointed with the choices of movies."

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Prós: "Everything was great including staff, entertainment (movie/show options) and luckily an extremely smooth flight."

Prós: "It got me there"
Contras: "Seats were so tight that you had to fold yourself into the rows and your knees were hitting the seat back in front of you. They charged for any food OR drink - NO free beverage service at all."

Prós: "Seat location"
Contras: "Staff was slow. Dirty food tray left at seat for over an hour. Food was terrible"

Prós: "Super quick boarding"
Contras: "Have to pay for water & coffee, etc."

Prós: "Great crew, funny and friendly. Really enjoyed my first experience on Iberia. The Economy Plus was really nice. I wasn't expecting a preflight beverage. Nice touch."

Prós: "New aircraft, comfortable seats, and the best of all a friendly and welcoming crew. Love Iberia!"

Prós: "I like the food and the fact that you provide us with a pillow and blanket"
Contras: "Everyone who was traveling with someone was separated and the Customes right before the bus were extremely rude."

Prós: "Easy check in and comfortable seats"

Prós: "We didn't crash."
Contras: "No priority lane for frequent flyers at MAD, no lounge at IBZ to use if your return is on BA (thought that was the same company?) Rude employees. Flight still not credited to AA 6 months later."